Customer reviews

• 5 / 5

  

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  Simple, quick and efficient

  Review of 08/04/2024, following an experience of 07/04/2024 by KARIM C.

• 5 / 5

  

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  Its a easy to use service

  Review of 02/04/2024, following an experience of 02/04/2024 by ESADA L.

• 5 / 5

  

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  Fast mavigation, fast choise and fast recapitation

  Review of 01/03/2024, following an experience of 29/02/2024 by SABRINA M.

• 5 / 5

  

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  The purchase was very easy and fast

  Review of 22/02/2024, following an experience of 21/02/2024 by NIKOLA V.

• 5 / 5

  

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  Great service

  Review of 07/02/2024, following an experience of 06/02/2024 by SUZETTE ALBERTINE B.

• 5 / 5

  

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  The website was easy to navigate and the customer service guy named Jorge GOMES LOURENCO was really kind and efficient. I was very impressed with his quick and clear answers to all of questions that I sent him via email.

  Review of 02/02/2024, following an experience of 31/01/2024 by KATHLEEN KAY R.

• 5 / 5

  

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  I called the support line for extra clarification on the policy I was taking out. The staff member was very thorough, helpful and perfectly bilingual.

  Review of 24/01/2024, following an experience of 23/01/2024 by CHAMINIEE I.

• 5 / 5

  

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  Fast and easy. Thank you.

  Review of 18/01/2024, following an experience of 17/01/2024 by PETER A.

• 5 / 5

  

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  Great site, doesn't make you search too far for relevant information

  Review of 10/01/2024, following an experience of 09/01/2024 by SEAN M.

• 5 / 5

  

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  Easy, clear, organised, colorful, fast

  Review of 08/01/2024, following an experience of 07/01/2024 by SOLENN B.

• 5 / 5

  

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  Very easy service, no fuss.

  Review of 01/12/2023, following an experience of 25/11/2023 by BARTLEY D.

• 5 / 5

  

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  Great

  Review of 28/11/2023, following an experience of 27/11/2023 by SUZETTE ALBERTINE B.

• 5 / 5

  

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  Je suis très content que j‘ai trouvé une assurance pour les vacances…merci

  Review of 23/11/2023, following an experience of 22/11/2023 by ALBERT D.

• 5 / 5

  

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  easy, fast and clear

  Review of 21/10/2023, following an experience of 20/10/2023 by DAN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very easy, I hope I won't have any problems! :)

  Review of 14/10/2023, following an experience of 13/10/2023 by MEGAN C. *

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• 5 / 5

  

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  Very good, I recommend

  Review of 26/09/2023, following an experience of 25/09/2023 by FINLEY R. *

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• 5 / 5

  

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  Seems the best in circulation, highly recommended

  Review of 12/09/2023, following an experience of 11/09/2023 by CHRIS R. *

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• 5 / 5

  

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  Excellent service

  Review of 12/09/2023, following an experience of 11/09/2023 by KIMBERLY R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  great service

  Review of 06/09/2023, following an experience of 05/09/2023 by GRACE T. *

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• 5 / 5

  

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  All good 👍

  Review of 03/09/2023, following an experience of 02/09/2023 by DYLAN M. *

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• 5 / 5

  

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  Simple and easy - perfect!

  Review of 22/08/2023, following an experience of 21/08/2023 by CHARLOTTE W. *

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• 5 / 5

  

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  Easy.Competent.

  Review of 04/08/2023, following an experience of 03/08/2023 by NAOMI H. *

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• 5 / 5

  

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  clear explanation, easy to use

  Review of 31/07/2023, following an experience of 28/07/2023 by SARAH K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good price for the type of insurance. Unbeatable I think. I am working short contract so I can do it very easily with you. Thanks

  Review of 09/07/2023, following an experience of 07/07/2023 by ISABEL H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  efficient, friendly and very helpful service

  Review of 10/06/2023, following an experience of 09/06/2023 by JONATHAN C. *

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• 5 / 5

  

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  Very easy to subscribe, seems the best on the market

  Review of 07/06/2023, following an experience of 06/06/2023 by LUKE S. *

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• 5 / 5

  

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  Clear informations, eficient.

  Review of 01/06/2023, following an experience of 12/05/2023 by STEFAN S. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Good prices and policies but the website looks over a decade old. There are also numerous grammatical and spelling errors in the English version of the site. Small details like these are mildly off-putting...

  Review of 02/05/2023, following an experience of 17/04/2023 by PETE B. *

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• 4 / 5

  

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  Easy to understand

  Review of 02/05/2023, following an experience of 30/04/2023 by ELIZABETH M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It literally took 5 minutes to put all the information, to pay and to receive the isnurance certificate.-

  Review of 18/04/2023, following an experience of 17/04/2023 by CARMEN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great!

  Review of 12/04/2023, following an experience of 10/04/2023 by TARA C. *

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• 5 / 5

  

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  Easy to use and efficient

  Review of 16/03/2023, following an experience of 14/03/2023 by JUSTINE R. *

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• 5 / 5

  

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  easy to use and simple,i recommend.

  Review of 14/02/2023, following an experience of 13/02/2023 by KEN J. *

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• 5 / 5

  

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  Ultra simple, as always.

  Review of 07/02/2023, following an experience of 06/02/2023 by STEFAN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy, quick responds

  Review of 02/02/2023, following an experience of 01/02/2023 by KATIE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It's very simple, very good.

  Review of 01/02/2023, following an experience of 31/01/2023 by VANESSA J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Highly recommended insurance company

  Review of 26/01/2023, following an experience of 22/01/2023 by MARTIN W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Subscription process very easy

  Review of 21/01/2023, following an experience of 20/01/2023 by ABIGAIL M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Website is easy to navigate and clear to understand.

  Review of 11/01/2023, following an experience of 10/01/2023 by SASHA R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Seems like a very good company. Very impressed with customer support. So far so good.

  Review of 10/01/2023, following an experience of 09/01/2023 by TONY B. *

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• 5 / 5

  

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  User friendly:)

  Review of 06/01/2023, following an experience of 05/01/2023 by DONNA A. *

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• 4 / 5

  

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  Very good.

  Review of 19/12/2022, following an experience of 18/12/2022 by JAYDEN P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The process was very quick and efficient. Easy to navigate and done within a short period of time!

  Review of 28/11/2022, following an experience of 23/11/2022 by JEREMY R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick and easy

  Review of 19/11/2022, following an experience of 18/11/2022 by MATILDA E. *

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• 4 / 5

  

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  Clear and easy process with the most relevant information available

  Review of 01/11/2022, following an experience of 31/10/2022 by SALLY S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The site was very easy and clear to understand. This has made my visa application process much easier!

  Review of 17/10/2022, following an experience of 16/10/2022 by ANNA D. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Easy but not so easy to find the insurance details: what is covered in detail.

  Review of 26/09/2022, following an experience of 24/09/2022 by CHARLOTTE G. *

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• 5 / 5

  

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  Very good price for a complete insurance

  Review of 08/09/2022, following an experience of 07/09/2022 by RUBY K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  easy to subscribe to, straightforward information, and clear coverage instructions.

  Review of 24/08/2022, following an experience of 23/08/2022 by DUNCAN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Have been using Chapka for years for my mother and family visiting us in the US. Haven’t had to use the insurance yet but in terms of website, navigation and price, they are great

  Review of 22/08/2022, following an experience of 21/08/2022 by JOSHUA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy and fast

  Review of 14/08/2022, following an experience of 13/08/2022 by SONIA J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service. Easy to apply

  Review of 22/07/2022, following an experience of 21/07/2022 by MEGAN C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Always great and excellent service…

  Review of 19/07/2022, following an experience of 07/07/2022 by HOLLY M. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Can’t contact them. They never pick up their phone.

  Review of 19/07/2022, following an experience of 04/07/2022 by NEIL D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  quick registration, quick response with certificate. perfect for now

  Review of 19/07/2022, following an experience of 12/07/2022 by DAVID M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good proffessional

  Review of 18/06/2022, following an experience of 17/06/2022 by SAMANTHA M. *

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• 5 / 5

  

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  very easy and fast

  Review of 14/06/2022, following an experience of 13/06/2022 by IMOGEN W. *

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• 5 / 5

  

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  Nice

  Review of 04/06/2022, following an experience of 03/06/2022 by NAOMI P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The travel insurance reservation went smooth. Just the date format is confusing. It's mixing US/UK date format in different places.

  Review of 02/06/2022, following an experience of 31/05/2022 by ALISON B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I've been insured with Chapka for over two years and during that period of time I had go to do a doctor various times and the team was always helpful and responsive regarding my claims and other questions.

  Review of 13/05/2022, following an experience of 12/05/2022 by ANDREW H. *

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• 5 / 5

  

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  Very prompt reply and easy to set up.

  Review of 12/05/2022, following an experience of 11/05/2022 by RILEY W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Extremely easy to subscribe to a travel insurance and extremely fast. Your necessary documents arrive immediately upon payment. Cover is very comprehensive and accepted for travel to any country requiring such a cover. Even COVID related problems are covered. For me, the best solution!

  Review of 11/05/2022, following an experience of 01/05/2022 by MATTHEW H. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Difficult to get response to my original query. Afterwards application was completed quickly.

  Review of 11/05/2022, following an experience of 26/04/2022 by TIFFANY W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great cover for a reasonable price.

  Review of 11/05/2022, following an experience of 09/05/2022 by OLIVIA B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Didn't have a better service experience for a long time. Human available on phone, very polite, very clear, everything done in 5 minutes. Perfect.

  Review of 13/04/2022, following an experience of 12/04/2022 by COLIN H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  No problems, I could understand easily the questionnaire. I just have one point, I am living in a different country than my home country so I would appreciate a differentiation between that (in case something happens, I would like my body to be sent to my home country and not the country I am currently living) - a simple box of "remarks or comments" would suffice to indicate these details. Thank you.

  Review of 13/04/2022, following an experience of 11/04/2022 by EVELYN H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Clear options, quick process. One thing the 300KEUR. Had me looking for a translation. Allgood now

  Review of 11/03/2022, following an experience of 10/03/2022 by ALFIE A. *

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• 5 / 5

  

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  I normally dislike filling in forms, but from you, first time I enjoyed it. Very clear and easy, Thanks

  Review of 24/02/2022, following an experience of 23/02/2022 by AMELIA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good clients service. Had them on the phone ah Paris office, the employee was truelly helpful and professional

  Review of 12/02/2022, following an experience of 10/02/2022 by DUNCAN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Just perfect !

  Review of 02/02/2022, following an experience of 01/02/2022 by EILEEN K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy, hassle free.. i hope i won’t need anything during my travel, but if yes, i hope everything be this smooth and convenient

  Review of 25/01/2022, following an experience of 24/01/2022 by TARA O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  quick and efficient service and good insurance coverage

  Review of 15/01/2022, following an experience of 14/01/2022 by ABIGAIL R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Thank you for the Chance of Chapka. Thank you for writing me. Marina A

  Review of 23/12/2021, following an experience of 22/12/2021 by DENNIS S. *

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• 5 / 5

  

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  Fast and reliable!

  Review of 14/12/2021, following an experience of 13/12/2021 by BEN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  simple et claire

  Review of 21/11/2021, following an experience of 20/11/2021 by ABBIE R. *

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• 5 / 5

  

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  excellent

  Review of 18/11/2021, following an experience of 16/11/2021 by SAMANTHA R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service and very professional Only to be recommended

  Review of 05/11/2021, following an experience of 04/11/2021 by NAOMI M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Hoffentlich funktioniert das auch

  Review of 03/11/2021, following an experience of 01/11/2021 by NATASHA W. *

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• 5 / 5

  

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  Smooth and easy

  Review of 30/10/2021, following an experience of 29/10/2021 by LUKE A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  good and quick service

  Review of 28/10/2021, following an experience of 26/10/2021 by DANIEL B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  TRES BIEN

  Review of 27/10/2021, following an experience of 26/10/2021 by LOGAN P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  excellent!

  Review of 21/10/2021, following an experience of 20/10/2021 by SAMANTHA R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Great

  Review of 02/10/2021, following an experience of 01/10/2021 by ISAAC W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to get what I needed.

  Review of 02/10/2021, following an experience of 01/10/2021 by DAN C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very fast, efficient with very good and professional feedback when on the phone.

  Review of 29/09/2021, following an experience of 28/09/2021 by OSCAR L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Really easy to subscribe and even the contact with a member was nice, helpful and fast. Got all the informations I needed

  Review of 23/09/2021, following an experience of 22/09/2021 by JODIE G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  perfect

  Review of 18/05/2021, following an experience of 17/05/2021 by JIM J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  super et tres réactif en cas de soucis avec les différentes autorites

  Review of 08/02/2021, following an experience of 08/02/2021 by GREG G. *

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• 5 / 5

  

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  A good service - thank you

  Review of 05/02/2021, following an experience of 02/02/2021 by ADELE T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  simple, disponible, efficace

  Review of 04/02/2021, following an experience of 03/02/2021 by JEREMY K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to navigate and understand. Lovely telephone and email employees (shout out to Guillaume Guillet).

  Review of 21/01/2021, following an experience of 19/01/2021 by REECE R. *

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• 5 / 5

  

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  tres rapide, clair et correct

  Review of 18/01/2021, following an experience of 18/01/2021 by ROXANNE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  i really appreciate their service , they are so helpful

  Review of 22/12/2020, following an experience of 19/12/2020 by DEAN S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I found the site easy to negotiate and was impressed with the price of the policy.

  Review of 09/09/2020, following an experience of 08/09/2020 by ANNA Y. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to purchase and fast to be in touch. Haven't needed to make any claims though, cannot comment on that yet.

  Review of 18/08/2020, following an experience of 17/08/2020 by BETHANY W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Super fast and simple process. In 2 minute you get insured! It's the second time I subscribe to their insurance and in my previous travels, I had to contact them and get a reimbursement. The process was smooth and got my money quickly. I can only recommend!

  Review of 08/05/2020, following an experience of 07/05/2020 by DAMIEN W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great customer service!

  Review of 31/03/2020, following an experience of 30/03/2020 by ALEXA P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I was happy with the way the website is set up. The insurance offered seems to be of a very good standard compared to competitors. I just hope that I am fully covered and that I did not miss any fine print. Everything looked good on the website, so I hope the reality is good too!

  Review of 20/02/2020, following an experience of 19/02/2020 by LINDA E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Everything was smooth, clear info and easy transaction process ! Keep it up Chapka ! :)

  Review of 14/02/2020, following an experience of 13/02/2020 by AVA R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service very efficient and quick! Thanks

  Review of 03/02/2020, following an experience of 02/02/2020 by EDWARD J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  good

  Review of 31/01/2020, following an experience of 30/01/2020 by JOE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great

  Review of 03/01/2020, following an experience of 03/01/2020 by KARL H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Simplicité, rapidité

  Review of 04/12/2019, following an experience of 03/12/2019 by KEN B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Clear navigation on the site. Great customer service!

  Review of 27/11/2019, following an experience of 21/11/2019 by CALLUM R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The subscription process is very easy, the costumer care very responsive and helpful.

  Review of 26/11/2019, following an experience of 26/11/2019 by ARTHUR W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Chapka always assisted me in my long period abroad in a fast and easy way of submission

  Review of 27/10/2019, following an experience of 27/10/2019 by MAX E. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Easy and fast to subscribe

  Review of 23/10/2019, following an experience of 22/10/2019 by IAN W. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  good experience overall

  Review of 20/10/2019, following an experience of 20/10/2019 by JAMIE M. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  It would be VERY helpful if there was a link to click on that has a chart for conversion from Euros to USD and other currencies.

  Review of 19/10/2019, following an experience of 19/10/2019 by ASHLEY C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very vlear and Easy To subscribe on web in 5 minutes

  Review of 19/10/2019, following an experience of 19/10/2019 by STEFAN J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  fast, perfekt, easy to understand

  Review of 22/08/2019, following an experience of 22/08/2019 by NAOMI G. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  good.

  Review of 13/08/2019, following an experience of 13/08/2019 by EVELYN S. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Very friendly to use

  Review of 27/07/2019, following an experience of 27/07/2019 by DAMIEN H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Clear and easy to navigate and get info. Subscription process fast and easy

  Review of 26/07/2019, following an experience of 26/07/2019 by KEN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very easy to use

  Review of 05/07/2019, following an experience of 05/07/2019 by GAVIN B. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  It seems good

  Review of 01/07/2019, following an experience of 01/07/2019 by ELLIOTT P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Nice, easy and self intuitive site. The company looks great with nice coverage options vs. quality/price.

  Review of 21/06/2019, following an experience of 21/06/2019 by TRACY C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  nice and easy to navigate

  Review of 06/06/2019, following an experience of 06/06/2019 by SELINA W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  + navigation clear and form easy to fill - when renewing a subscription, it should be possible to prefill the form with the previous data (but I didnt find if that was possible)

  Review of 01/06/2019, following an experience of 20/05/2019 by ZACH R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very polite, very listening to our request and find a solution

  Review of 24/05/2019, following an experience of 24/05/2019 by GORDON M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Well done. Very easy to navigate, subscribe and pay. Everything is clear for an average user.

  Review of 21/05/2019, following an experience of 21/05/2019 by DYLAN S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent

  Review of 15/05/2019, following an experience of 15/05/2019 by TONY P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  It's fast and confortable

  Review of 15/05/2019, following an experience of 15/05/2019 by SELINA G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Information are easy to be found. Prompt reply in case of enquiry.

  Review of 09/05/2019, following an experience of 06/05/2019 by KARL R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Is good, but there is no option for people who are already abroad, I needed to contact with the office

  Review of 08/05/2019, following an experience of 08/05/2019 by SUZANNE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I was happy that someone call me for a better understanding of the documents

  Review of 25/04/2019, following an experience of 25/04/2019 by ELLA R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Easy to follow and straightforward in reading products

  Review of 24/04/2019, following an experience of 24/04/2019 by BECKY R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Seamless.

  Review of 19/04/2019, following an experience of 15/04/2019 by MIKE W. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order