Calculated from 666 review(s) [Stats - Last 12 Months] *

* 2958 reviews since the 07/10/2017

Customer ratings

Customer review


1 / 5

It was easy to order. Returning was crazy. First you need to tell them why you are returning and are sent a return form with an address. After you use this to take it to the post office to be told you have to pay over £9 to send it, you receive a free returns label several days later. Too late. I’m still waiting to hear it has arrived safely in order to have my money returned. Fingers crossed.
12/03/2019 by .

Order date 29/01/2019

Customer review


2 / 5

Parcels received in good condition and on time, but I had to make the return of a nonconforming product (received trousers for a controlled polo)
30/04/2018 by .

Response from CimAlp
Cher client,Merci de votre rŽponse, nous avons pris bonne note de votre commentaire. L'Žquipe CIMALP vous reprŽsente ses excuses pour cette erreur de stock ayant entra”nŽ une erreur de prŽparation. Sportivement,Votre Žquipe CimAlp

Customer review


2 / 5

mismanagement of receiving DEPOS for the return of the parcel (parcel does not give the green gamm Saturday at Valenciennes) the arrival of not very clear package
09/04/2018 by .

Response from CimAlp
Cher client,Merci pour votre rŽponse, nous ne pouvons ma”triser la livraison des produits. Nous avons remis au transporteur votre colis dans les dŽlais prŽvus.Avez vous des reproches ˆ nous formuler sur le service client?Sportivement,Votre Žquipe CimAlp



At CimAlp we believe performance and comfort can co exist. Our technical outdoor clothing combines innovation and experience to create products that last.

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