Customer reviews
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My return attempts has so far been unsuccessful due to not recieving any replies to my emails.
Review of , following an experience of by STEFAN B. *
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Ordered a sunglasses with custom lenses worth 45 euros. I did receive the sunglasses, but not the custom lenses. So I have not received my complete order. Made contact by e-mail and after three days no response back yet. Not satisfied at the moment.
Review of , following an experience of by KIERAN T. *
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Reliable, recommended
Review of , following an experience of by DENNIS G. *
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If I could I would rate it zero star. Neither have I received my subglasses nor my money back. I can’t recommend buying from that company.
Review of , following an experience of by ETHAN J. *
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Die Lieferung erfolgte zuverlässig, schnell und gut verpackt von Frankreich nach Deutschland. Die Ware ist in allerbestem Zustand. Ich bin sehr zufrieden.
Review of , following an experience of by LUKE J. *
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Arrived quickly and well packaged - good value for a quality product.
Review of , following an experience of by FINLEY D. *
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Great selection, fast shipping, efficient customer care. Highly reliable, recommended.
Review of , following an experience of by ETHAN D. *
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bad customer service, no komunication by mail or by phone possible.
Review of , following an experience of by TYLER M. *
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Very quick delivery from France to Sweden. The produkt in excellent condition on arrival. Super happy with Lunigal.
Review of , following an experience of by PAULA M. *
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Just get a box and invoice no products..
Review of , following an experience of by ELLIE M. *
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I ordered my glasses 2 months ago and still didn't receive it! I'm trying to send emails to info@lunigal.com and all emails are coming back! This is super frustrating, I expect you guys to get back to me immediately!!!!
Review of , following an experience of by DAVE P. *
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Product well received. Thank you!
Review of , following an experience of by TIFFANY R. *
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Excellent service, fast shipping, highly recommend
Review of , following an experience of by LUKE M. *
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Very good quality!
Review of , following an experience of by BARRY C. *
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Great frames, iconic Design and wonderful Service!
Review of , following an experience of by DANIEL M. *
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Great customer services
Review of , following an experience of by LUCAS B. *
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Fast shipping to USA!!
Review of , following an experience of by KIERAN W. *
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Prompt and courteous customer service, accurate shipping date, good price. And I live in the USA, so it's not always easy to achieve this.
Review of , following an experience of by KIERAN R. *
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I was pleased to find the frames I was looking for and at a good price. The delivery was well packed and on time. I am very pleased and recommend Lungial.
Review of , following an experience of by HENRY H. *
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Great selection, easy navigation, fast delivery.
Review of , following an experience of by LAYLA S. *
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Lunigal generously helped to fix problems caused by the logisitcs company. It took a couple of emails to get them started though.
Review of , following an experience of by SALLY S. *
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Great selection, fast delivery.
Review of , following an experience of by NEIL W. *
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Regrettably difficulty in making returns. I requested a return & the pre-paid label via both email to info@lunigal.com & via the customer account login to request a return. 2 days later & there has been no acknowledgement & no return label. The telephone numbers on the website dialled from the UK appear not to work.
Review of , following an experience of by CONNOR S. *
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Perfect service and super fast delivery!
Review of , following an experience of by EDEN M. *
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Hello Very bad experience because, you make a mistake. I have never do any order to LUNIGAL. I try to write to you but without success. LV
Review of , following an experience of by RYAN S. *
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+++ Very fast dispatch as well as delivery.
Review of , following an experience of by JEREMY W. *
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Excellent
Review of , following an experience of by NOAH K. *
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+++ Very fast dispatch and delivery (with tracking number).
Review of , following an experience of by REECE R. *
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Quick and quality matched the pictures
Review of , following an experience of by KEN W. *
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I'm very happy with the fast shipping. my order arrived safely. Thank you
Review of , following an experience of by HARRY H. *
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Nothing to complain about
Review of , following an experience of by ALAN S. *
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All at the highest level!
Review of , following an experience of by SALLY C. *
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Excellent place to shop for frames. Good collection at great prices and very responsive customer service. Shipping was super fast. It took exactly one week from the time I placed my order to the time I got it in the USA. Will definitely shop there again.
Review of , following an experience of by SALLY J. *
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the package is well pack. great service . very good. i would highly recommend to my friends.
Review of , following an experience of by CARRIE P. *
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Slick and Professional .. and trust worthy
Review of , following an experience of by EILEEN S. *
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no issues
Review of , following an experience of by GRAHAM W. *
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Excellent customer service .. offering communication points on both web and social platforms ..professional and friendly.
Review of , following an experience of by PETE D. *
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Absolutely blown away.. Fast shipping to the US from France. Received my frames in less than a week. Exactly as described.. Will definitely be ordering from them again.
Review of , following an experience of by CAROLINE W. *
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I received it well. There was s delivery problem, but I was satisfied with the quick response. I will buy it again in the future. Thank You!
Review of , following an experience of by LAURA W. *
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Impresionante servicio y rapidez...
Review of , following an experience of by AMBER J. *
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Product as described and very good
Review of , following an experience of by DANIEL H. *
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Fast free shipping and speedy delivery. Competitive pricing too. Couldn't be more satisfied.
Review of , following an experience of by CHARLIE R. *
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great service and product as usual. Definitely will return back
Review of , following an experience of by CHELSEA K. *
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Product was excellent - very very happy with the sunglasses. Mail was a little hard to track, which isn't the fault of Lunigal, however it is a part of the purchase process. That's the only downside - the mail was hard to track and a little slower than I thought it would be. Pricing was a mile below the cost of the glasses anywhere else, so balancing it all out it was well worth using Lunigal to purchase
Review of , following an experience of by ALEXANDER W. *
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Easy to order and delivery was quick. The site design is excellent with detailed information of each products.
Review of , following an experience of by CHARLES S. *
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5+++
Review of , following an experience of by ANDREW R. *
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Prompt shipment, great packaging, quality product.
Review of , following an experience of by BENJAMIN W. *
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5+++
Review of , following an experience of by DALE W. *
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Wow! Product arrived soon than I expected! Thank you Lunigal!
Review of , following an experience of by NAOMI L. *
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Great variety and great prices. Excellent service. I ordered from Australia and was very impressed. Got my parcel quickly and with great communications/updates. VERY happy and would recommend them.
Review of , following an experience of by LINDA C. *
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Great job!!! Fast delivery and excellent products! 👍🏻👍🏻👍🏻
Review of , following an experience of by BARRY A. *
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Shipped quick, thank you!
Review of , following an experience of by CHRISTOPHER R. *
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Extremely satisfied with the purchase. Great product and prompt shipping. Thanks!
Review of , following an experience of by MEGAN M. *
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I tried to return a pair of glasses that I suspect are fake and they gave me a UPS label to return but did not accept delivery and returned to sender. Avoid this website. It’s not worth whatever you think you’re saving.
Review of , following an experience of by ERIN M. *
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Don't believe Lunigal's claim that they provide free shipping for returns. I used the UPS label Lunigal provided and the package was returned to me. Lunigal has now ignored three e-mails requesting another shipping label. Lunigal's customer service stinks. Prepare to be ghosted when you ask for a return.
Review of , following an experience of by COURTNEY R. *
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Documents regarding KR-EU FTA were not attached, so I had some problem with applying a conventional tariff Further, I requested an express delivery, but I haven’t received the product yet
Review of , following an experience of by SHANNON W. *
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