macklinmotors.co.uk

Customer reviews for macklinmotors.co.uk

4.9 / 5 1

Calculated from 282 reviews obtained over the last 12 months

353 reviews since 05/04/2023

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Customer reviews

  • 5 / 5 1
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    Professional and friendly service, especially Kelson.

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  • 5 / 5 1
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    Very good customer service.

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  • 5 / 5 1
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    Satisfied customer

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  • 5 / 5 1
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    The experience I had with Macklin Motors Hamilton was exceptional. From the first call to after I had picked up the vehicle I was treated as a valued customer, their genuine care really stood out. I recommend them to anyone looking to buy a vehicle.

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  • 5 / 5 1
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    Excellent experience from start to finish

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  • 5 / 5 1
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    Excellent experience from start to finish, great choice of vehicles in my price range and really lovely staff especially (Julie) who was very knowledgeable and I felt very happy and comfortable through the whole process of purchasing my new (used) vehicle.

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  • 5 / 5 1
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    Excellent, couldn't fault it.

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  • 5 / 5 1
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    Professional, customer service excellent, friendly staff

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  • 5 / 5 1
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    Top notch service!

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  • 5 / 5 1
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    Helpful staff, stress free purchase

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  • 5 / 5 1
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    As a previous customer I had dealt with Macklin before and I expected a very good level of service and I was not disappointed.

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  • 5 / 5 1
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    VERY GOOD

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  • 5 / 5 1
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    Informative, helpful with great advice

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  • 5 / 5 1
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    Very good.

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  • 5 / 5 1
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    Great service and we're delighted with our car.

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  • 5 / 5 1
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    Fantastic from beginning to the end

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  • 5 / 5 1
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    Very good, sales; man was excellent and was not pushy at all. For this alone, I would buy from Macklin Motors in the future.

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  • 5 / 5 1
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    Very easy and no hard sales

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  • 5 / 5 1
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    Brilliant for start to finish Amy my sales person was friendly attentive and made me feel relaxeed and at ease.

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  • 5 / 5 1
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    Excellent

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  • 5 / 5 1
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    We were looking for a used car and had visited several garages previously that day. Craig was the sales person and he was excellent. He listened to what our requirements were and was able to source the ideal vehicle for us. Craig was friendly and professional throughout - a real credit to Macklin Motors. Without him we may have bought elsewhere. Ryan, the Sales Manager, was also very helpful.

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  • 5 / 5 1
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    Excellent. Hassle free process

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  • 5 / 5 1
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    If you are looking for a car either new or used I would highly recommend Macklin Motors. Great service from very helpful staff who were a pleasure to deal with. I would certainly use Macklin Motors for future car purchases.

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  • 5 / 5 1
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    Macklin Motors Vauxhall Dunfermline were fantastic because I was originally looking to downsize my vehicle but after looking at smaller cars they were not suitable. I wasn't pressured to buy an unsuitable car and was given time to research Dacia as I didn't know much about them.

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  • 1 / 5 1
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    Car has smoke from exhaust car has hardly been with me been in the garage since purchase

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  • 5 / 5 1
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    Excellent.

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  • 5 / 5 1
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    Quality and professional service

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  • 5 / 5 1
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    very quick and stress free

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  • 4 / 5 1
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    Good car, friendly staff.

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  • 4 / 5 1
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    I had a pleasant experience and Nicola was very patient with me. Had never used Macklin before this purchase. Transaction was easy enough to do, no hard sell and no pressure when i advised i wanted to think about it. Paperwork was easy to complete, and they did their best to get me a good deal. Only one issue, i never received the follow up call to make sure everything was okay, which was disappointing, and also i had noticed a crack on windscreen after collecting, which is my own fault for not phoning right away, but thought i would bring it to their attention at follow up call. Have used Autoglass who advised windscreen will eventually need replaced if repair does not hold. So a bit disappointed that I had not noticed and it was not pointed out to me. Learnt my lesson and will be more vigilant in future.

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  • 5 / 5 1
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    Great

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  • 5 / 5 1
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    Great choice of cars and sales team all very helpful 👍

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  • 5 / 5 1
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    My experience was perfect as the salesperson was very curteous and helpful in explaining all the options available to purchase.

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  • 5 / 5 1
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    Really happy

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  • 5 / 5 1
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    Very good

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  • 5 / 5 1
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    Excellent service at Kia Edinburgh, customer service was top notch and would definitely go back.

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  • 5 / 5 1
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    Fantastic service from start to finish.

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  • 5 / 5 1
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    Fantastic service finding the right vehicle fir Mt needs and the best finance package

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  • 5 / 5 1
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    Fantastic service.

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  • 5 / 5 1
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    Fantastic service.

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  • 5 / 5 1
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    Found us what were looking for (that wasn't easy to find here) right away.

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  • 5 / 5 1
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    Highly recommend

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  • 5 / 5 1
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    I would recommend Macklin Motors because there communication was good from start to finish and i appreciated that as it was over a bank holiday weekend,their sales team that i dealt with were courtesy and polite at all times and they made the process nice and streamlined that i dealt with were courtesy polite at all time and they made the process streamline which i was greatfull for

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  • 5 / 5 1
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    Throughout the entire enquiry and purchasing process pre-visit and the handover on the day, I was made to feel like a valued customer

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  • 5 / 5 1
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    It was very easy to deal with them

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  • 5 / 5 1
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    professional to deal with and made purchase very easy

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  • 5 / 5 1
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    I was pleased with Macklin Motors Kia Edinburgh and would recommend them because the staff were amazing and so helpful. Cameron was fantastic and really gave us great service with getting our new car. We have already recommended Cameron and Macklin Motors to our neighbours!!

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  • 5 / 5 1
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    Great customer service from Macklin Motors Nissan

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  • 5 / 5 1
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    Excellent service

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  • 5 / 5 1
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    excellent

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  • 5 / 5 1
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    Nice service good value

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  • 5 / 5 1
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    Friendly and professional service and atmosphere

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  • 5 / 5 1
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    Straightforward

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  • 5 / 5 1
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    Great customer service.

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  • 5 / 5 1
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    Amazing experience at Macklin Motors, would highly recommend.

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  • 5 / 5 1
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    very good

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  • 5 / 5 1
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    Great experience buying my new car.

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  • 5 / 5 1
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    Very professional. Vehicle meets my needs and was well priced. Sales staff were excellent as well.

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  • 5 / 5 1
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    very professional and friendly service

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  • 5 / 5 1
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    My thanks for a very enjoyable experience; first class

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  • 5 / 5 1
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    Great buying experience from start to finish. Courteous and knowledgeable staff

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  • 5 / 5 1
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    Excellent Service from all Staff

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  • 5 / 5 1
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    It was a pleasure from start to finish to deal with Macklin Motors.

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  • 5 / 5 1
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    good service prompt payment when selling my car

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  • 4 / 5 1
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    Great service and good communication. Found a car that fitted roughly what I needed

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  • 5 / 5 1
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    First time using Macklin motors and will definitely be returning in the future

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  • 5 / 5 1
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    Excellent service

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  • 5 / 5 1
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    They give a fair price and excellent service. I'm so glad I decided to use Macklin Motors as some of the other dealers were very disappointing. I also love that they offer a 12 month warranty.

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  • 5 / 5 1
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    Pity all dealerships wasn't as good.

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  • 5 / 5 1
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    Perfect. Sales people Mark and Heather were a delight to do business with, thankyou both.

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  • 5 / 5 1
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    Great experience

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  • 5 / 5 1
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    Fantastic was made very welcome staff offered Tea or Coffee offered to look around the showroom. Made me feel very welcome and at ease when talking about vehicles i was looking for. Richard was great and found the car i was looking for. Thank you Macklin Motors use are the best.

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  • 5 / 5 1
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    Very professional and friendly staff.

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  • 5 / 5 1
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    Very happy experience

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  • 5 / 5 1
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    Great, good choice of cars and friendly staff

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  • 5 / 5 1
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    Excellent and fantastic customer relations with clarity of explanation.

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  • 5 / 5 1
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    Victpry was fabulpud

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  • 5 / 5 1
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    Outstanding customer service. Michael Riley in particular went well beyond expected levels of customer service and was a pleasure to do business with. Highly recommended.

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  • 5 / 5 1
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    Friendly service.Kenzie took alot of time to explain about our car.She even set up our phone for us.She acted in a professional manner.

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  • 5 / 5 1
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    Great and straight forward

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  • 5 / 5 1
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    Excellent service from start to finish.

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  • 5 / 5 1
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    Excellent, personable service.

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  • 5 / 5 1
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    My experience at Macklin Nissan Glasgow Central was cracking because I was actually going to several car dealerships that day. Although I didn't have an appointment, Tim came out to greet me, and after a chat, he showed me the Nissan Qashqai. He was able to tell me all about it and and answer my questions. He was able to tell me all that was on offer, warranty, servicing, Diamondbrite, etc. It turned out that this Nissan was a higher spec than the others I was going to view. After a test drive, the deal was done. I never made it to view any of the other cars I had on my list. I always buy from dealerships, and this was the first time in a long time that a car was prepped to showroom condition. I will be using Macklin Motors for the next car too.

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  • 5 / 5 1
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    Fantastic! It was a daunting experience but I was reassured by the staff and customer friendly environment.

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  • 5 / 5 1
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    felt confidence and support throughout with Macklin motors

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  • 5 / 5 1
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    Everyone at Macklin Hyundai was helpful and very pleasant to deal with. The purchase process was easy and Macklin was accommodating and helpful with any questions and requests I had. I would both use Macklin again and I would recommend Macklin as well.

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  • 5 / 5 1
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    Used car perfection

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  • 5 / 5 1
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    Great service and great deals. Currently on my 6th car and I've never had any issues. Friendly staff that cate for you and have always co tacted me after my purchases to ensure I was still happy.

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  • 5 / 5 1
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    Excellent service from everyone at Macklin Motors - they were all very helpful and I am completely happy with my new Aygo X

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  • 5 / 5 1
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    My experience at Macklin Motors Toyota Hamilton was excellent because it was a smooth transaction when buying my car. I received exceptional customer service from David Allan. I bought a used car and it was in first class condition inside and out. The showroom is modern, has great facilities and good coffee.

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  • 5 / 5 1
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    Sales team were attentive, friendly, efficient and professional making me confident to continue using their services going forward. Minor initial issues reported to the team were taken seriously and responded to without hesitation.

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  • 5 / 5 1
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    excellent service sales team 1st class

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  • 5 / 5 1
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    Mick the sales guy was brilliant. Very professional

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  • 5 / 5 1
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    Excellent service. Good price. Great car. What more do you need?

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  • 5 / 5 1
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    I very recommend this dealer

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  • 4 / 5 1
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    Very helpful, classy showroom

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  • 5 / 5 1
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    would recommend any potential car buyers to check Macklin 1st , i wish i had done so 1st class from 1st visit to purchase

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  • 5 / 5 1
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    good sales team, not pushy. Definitely recommend Dale in the sales team who dealt with our recent car purchase.

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  • 5 / 5 1
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    Friendly and efficient

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  • 5 / 5 1
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    good

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