Customer reviews

• 4 / 5 1

  

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  Excellent collection of (niche) perfumes, GREAT olfactory diagnostic and love the suggestions! Only wish all of the perfumes on the online shop have a sample size for sale. Would definitely recommend Nose!

  Review of 28/06/2022, following an experience of 16/06/2022 by ANDY O. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

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  Many thanks for your message and the time spent writing it: your words delight us. 

 However, I would like to inform you that as our samples are prepared manually, it may happen that some are unavailable due to a shortage of perfume. Also, if you want to buy samples on our website, just go to the perfume product page and add it to your cart. We are already looking forward to hearing from you. 
 Best regards, 
 Margaux NOSE Team

• 5 / 5 1

  

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  Review of 26/06/2022, following an experience of 14/06/2022 by MICHAEL C. *

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  Dear Christopher, Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Melis NOSE

• 5 / 5 1

  

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  Simple.

  Review of 21/06/2022, following an experience of 08/06/2022 by NATALIE T. *

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  Dear Chao Geon, Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Melis NOSE

• 5 / 5 1

  

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  it takes some time to receive the samples. However, contacted the customer service (contacted Melis) and she is very willing to help to find our where about of the delivery.

  Review of 09/06/2022, following an experience of 21/05/2022 by BRANDON L. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

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  Dear Samuel, Thank you very much for your feedback. Be sure we are always putting maximum priority in getting our customers full satisfaction. Hope to see you again at Nose to reach again your expectations! Best regards, Melis NOSE

• 5 / 5 1

  

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  very good

  Review of 05/06/2022, following an experience of 24/05/2022 by ANTHONY W. *

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  Dear Alexander, Many thanks for this new comment: what a pleasure to see that several pieces of your order succeed in satisfying you. Best regards, Melis NOSE

• 5 / 5 1

  

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  Delivery was fast and samples kit is great !

  Review of 22/05/2022, following an experience of 10/05/2022 by SAMANTHA K. *

  *Pseudonymized data at the request of the author

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  Dear Danijela, Many thanks for this new comment: what a pleasure to see that several pieces of your order succeed in satisfying you. Best regards, Melis NOSE

• 4 / 5 1

  

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  Everything went well.

  Review of 14/05/2022, following an experience of 02/05/2022 by LISA T. *

  *Pseudonymized data at the request of the author

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  Dear Riikka-Leena, Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Melis NOSE

• 5 / 5 1

  

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  none

  Review of 09/05/2022, following an experience of 27/04/2022 by FLORENCE W. *

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  Dear Thomas, Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Melis NOSE

• 5 / 5 1

  

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  Review of 02/05/2022, following an experience of 20/04/2022 by NAOMI B. *

  *Pseudonymized data at the request of the author

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  Dear Adam, Quel bonheur de nous apercevoir que les pièces de notre sélection contribuent à votre satisfaction ! Nous tenons à vous remercier pour ce retour quant à votre expérience Nose. Au plaisir de vous retrouver très vite. Bien à vous, Melis NOSE

  Answer by Naomi B

  

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  Thank you very much my dear

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• 5 / 5 1

  

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  Easy ordering, good website, excellent fragrance samples

  Review of 14/04/2022, following an experience of 02/04/2022 by MIKE M. *

  *Pseudonymized data at the request of the author

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  Dear Kath, Many thanks for this new comment: what a pleasure to see that Nose succeed in satisfying you. Best regards, Melis NOSE

• 5 / 5 1

  

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  Review of 06/04/2022, following an experience of 25/03/2022 by SELINA M. *

  *Pseudonymized data at the request of the author

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  Dear Stratan, Many thanks for this new comment: what a pleasure to see that Nose succeed in satisfying you. Best regards, Melis NOSE

• 5 / 5 1

  

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  overall excellent customer service, very clear, helpful communication, prompt service

  Review of 03/04/2022, following an experience of 22/03/2022 by LEAH T. *

  *Pseudonymized data at the request of the author

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  Dear Stu, Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Melis NOSE

• 5 / 5 1

  

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  Review of 03/04/2022, following an experience of 14/03/2022 by ANNA H. *

  *Pseudonymized data at the request of the author

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  Dear Taewan, Many thanks for this new comment. Hope to see you again at Nose! Kind regards, Melis NOSE

• 5 / 5 1

  

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  At the beggining I was a little bit confused with my order. But when I recieved the package everything was perfect. Thank You!

  Review of 31/03/2022, following an experience of 17/03/2022 by LEO R. *

  *Pseudonymized data at the request of the author

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  Dear Diana, Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you and remain available to help at info@noseparis.com Best regards, Melis NOSE

• 5 / 5 1

  

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  Overall easy situation

  Review of 22/03/2022, following an experience of 10/03/2022 by ALISON K. *

  *Pseudonymized data at the request of the author

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  Dear Bradley, Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Melis NOSE

• 5 / 5 1

  

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  Review of 21/03/2022, following an experience of 04/03/2022 by BRUCE W. *

  *Pseudonymized data at the request of the author

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  Dear Christina, Thank you very much for your recent order. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Melis NOSE

• 5 / 5 1

  

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  Review of 15/03/2022, following an experience of 03/03/2022 by ADELE W. *

  *Pseudonymized data at the request of the author

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  Dear Brandon, Thank you very much for your 5 stars rating! See you soon at Nose. Melis NOSE

• 5 / 5 1

  

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  very satisfied, the staff member was very welcoming and knowledgable

  Review of 08/03/2022, following an experience of 04/03/2022 by TYLER P. *

  *Pseudonymized data at the request of the author

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  Dear Tom, Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Kind regards, Melis NOSE

• 5 / 5 1

  

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  the guy that helped us was very nice and competent

  Review of 22/02/2022, following an experience of 12/02/2022 by YVETTE G. *

  *Pseudonymized data at the request of the author

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  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Maxime NOSE Team

• 5 / 5 1

  

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  Fantastic place to shop if you’re a fragrance lover! I was helped very quickly and was even given personal recommendations by the sales woman!

  Review of 22/02/2022, following an experience of 14/02/2022 by MAX M. *

  *Pseudonymized data at the request of the author

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  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Maxime NOSE Team

• 1 / 5 1

  

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  I did not receive the package.

  Review of 22/02/2022, following an experience of 27/01/2022 by GEORGIA E. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

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  Thank you for your message and your trust in NOSE. It seems that your parcel has been delivered to your address on the February 1st. We hope that your are satisfied with your order. We looking forward to see you soon. Warmest regards,

• 5 / 5 1

  

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  none

  Review of 02/02/2022, following an experience of 06/01/2022 by JANE T. *

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  Many thanks for this new comment: what a pleasure to see that several pieces of your order succeed in satisfying you. Best regards, Maxime NOSE Team

• 5 / 5 1

  

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  Review of 24/01/2022, following an experience of 09/01/2022 by CHARLOTTE J. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Very easy and efficient system and perfumes arrived quickly. Good customer service response to my query.

  Review of 19/01/2022, following an experience of 07/01/2022 by NEIL C. *

  *Pseudonymized data at the request of the author

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  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Maxime NOSE Team

• 5 / 5 1

  

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  Great idea!

  Review of 18/01/2022, following an experience of 17/12/2021 by JODIE C. *

  *Pseudonymized data at the request of the author

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  Many thanks for this new comment: what a pleasure to see that this piece of our selection succeed in satisfying you. Best regards, Julie-Anne NOSE Team

• 5 / 5 1

  

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  Very satisfied. My impromptu visit to Nose was the highlight of my weekended to Paris. The staff was very friendly, patient and knowledgeable. I am a long time parfum lover but was not familiar with the world of niche perfumes.

  Review of 18/01/2022, following an experience of 08/01/2022 by FRED G. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

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  Many thanks for your message and the time spent writing it: your words delight us. What a joy to see that those pieces from our selection and your experience at NOSE contribute to your satisfaction! I will pass on the compliment to the retail team. We are already looking forward to hearing from you. Have a nice day, Best regards, Julie-Anne NOSE Team

• 4 / 5 1

  

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  The sample kit is excellent. We can try 5 fragrances with a bit of cost and get a €12 voucher.

  Review of 02/01/2022, following an experience of 06/12/2021 by AVA C. *

  *Pseudonymized data at the request of the author

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  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Julie-Anne NOSE Team

• 5 / 5 1

  

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  none

  Review of 28/12/2021, following an experience of 30/11/2021 by LILLY L. *

  *Pseudonymized data at the request of the author

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  It is a real pleasure to read that your Nose experience has met your expectations. We look forward to seeing you soon. Best Regards, Julie-Anne The NOSE team

• 4 / 5 1

  

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  none

  Review of 19/12/2021, following an experience of 22/11/2021 by BARRY M. *

  *Pseudonymized data at the request of the author

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  Many thanks for your reviews about your experience at NOSE. Good or bad reviews are essential to us in order to improve our customer service. We are already looking forward to hearing from you. Best Regards, Julie-Anne The NOSE team

• 5 / 5 1

  

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  I'm satisfied with the purchase, it was a nice experience. Site navigation is clear and friendly. The set came in a perfect condition. My only comment is that I'd like to get a tracking number for the parcel automatically, without additional request. Customer support is fine, my special thanks to Chrystal for her attention and readiness to help.

  Review of 17/12/2021, following an experience of 19/11/2021 by ROXANNE H. *

  *Pseudonymized data at the request of the author

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  What a joy to see those pieces from our selection contribute to your satisfaction! We would like to thank you for this feedback regarding your NOSE experience. I take note of your comment and will pass on the message to the preparing team. Good or bad reviews are always important for us to improve our service. Special thanks will be transmitted to Chrystal, thank you! We are already looking forward to hearing from you. Best regards, Julie-Anne NOSE Team

  Answer by Roxanne H

  

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  Thank you so much ) Now choosing between Mare Nostrum and Dear Polly from the set. Will make an order soon.

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• 5 / 5 1

  

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  Review of 12/12/2021, following an experience of 30/11/2021 by PATRICK R. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

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  Many thanks for the time spent. 
 It is a real pleasure to read that your NOSE experience has met your expectations. 
 We are already looking forward to hearing from you. 
 Best regards, 
 Margaux NOSE Team

• 5 / 5 1

  

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  none

  Review of 05/12/2021, following an experience of 23/11/2021 by JEREMY L. *

  *Pseudonymized data at the request of the author

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  Mille mercis pour le temps accordé à cet avis. 
 C'est un réel plaisir de lire que votre expérience Nose a été à la hauteur de vos espérances. 
 Au plaisir de vous retrouver très vite. 
 Bien à vous, 
 Margaux L'équipe NOSE

• 5 / 5 1

  

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  Such a fun experience and found 4 new perfumes to take home. Service was fantastic. Would recommend highly!

  Review of 19/11/2021, following an experience of 16/11/2021 by LAUREN J. *

  *Pseudonymized data at the request of the author

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  Many thanks for your message and the time spent writing it: your words delight us. 
 It is a real pleasure to read that your NOSE experience has met your expectations. 
 We are already looking forward to hearing from you. 
 Best regards, 
 Margaux NOSE Team

• 5 / 5 1

  

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  none

  Review of 18/11/2021, following an experience of 05/11/2021 by LINDSAY W. *

  *Pseudonymized data at the request of the author

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  It is a real pleasure to read that your NOSE experience has met your expectations. 
 We are already looking forward to hearing from you. 
 Best regards, 
 Margaux NOSE Team

• 4 / 5 1

  

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  Top

  Review of 13/11/2021, following an experience of 10/11/2021 by LEANNE W. *

  *Pseudonymized data at the request of the author

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  It is a real pleasure to read that your Nose experience has met your expectations. We look forward to seeing you soon. Best Regards, Julie-Anne The NOSE team

• 5 / 5 1

  

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  The salespeople at Nose were wonderful and very helpful. I'm sorry I could not speak more French to them, but their English was wonderful. The girl in particular who helped me was fantastic for a tricky customer like me. I wish I had her name so I could recognize her. One of my fondest memories of Paris.

  Review of 09/11/2021, following an experience of 03/11/2021 by NAOMI S. *

  *Pseudonymized data at the request of the author

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  Many thanks for your message and the time spent writing it: your words delight us. 
 It is a real pleasure to read that your NOSE experience has met your expectations. 
 We are already looking forward to hearing from you. 
 Best regards, 
 Margaux NOSE Team

• 4 / 5 1

  

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  Il y avait des produits défectueux, mais je suis satisfaite du service de Nose.

  Review of 03/11/2021, following an experience of 22/10/2021 by SABRINA R. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

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  Mille mercis pour votre message et le temps accordé à la rédaction de ce dernier. C'est un réel plaisir de lire que votre expérience Nose a été à la hauteur de vos espérances. Cependant, dans votre commentaire vous nous indiquez avoir rencontré un problème avec certains de nos produits. Votre satisfaction étant notre priorité, pourriez-vous nous envoyer un email à info@noseparis.com? Afin que puissions comprendre votre problématique. 
 Au plaisir de vous retrouver très vite. 
 Bien à vous, 
 Margaux L'équipe NOSE

  Answer by Sabrina R

  

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  Bonjour, Je suis HyeIn qui a écrit ce commentaire. Lorsque j'ai reçu des produits de Nose, j'ai constaté qu'il y avait un problème à l'entrée des deux bouteilles. En conséquence, le liquide contenu dans ces deux bouteilles n'est pas pulvérisé. Mais je pense pas que ce soit un gros problème, parce que j'ai atteint le but que je voulais. Merci beaucoup d'avoir prêté attention à mon opinion. Bien à vous HyeIn

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• 5 / 5 1

  

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  Was lots of different brands and they helped me find my scentcharacter i liked. Was easy to look for the characteristic fragrace i liked. Quick delivered. Only downside was that I could only order 10 samples. I will definitely order again.

  Review of 26/10/2021, following an experience of 14/10/2021 by LEE K. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

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  Many thanks for your message and the time spent writing it: your words delight us. 
 It is a real pleasure to read that your NOSE experience has met your expectations. 
 We are already looking forward to hearing from you. 
 Best regards, 
 Margaux NOSE Team

• 5 / 5 1

  

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  none

  Review of 26/10/2021, following an experience of 14/10/2021 by KATIE A. *

  *Pseudonymized data at the request of the author

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  Many thanks for your message and the time spent writing it: your words delight us. 
 It is a real pleasure to read that your NOSE experience has met your expectations. 
 We are already looking forward to hearing from you. 
 Best regards, 
 Margaux NOSE Team

• 5 / 5 1

  

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  Gail was wonderful! I had so much fun finding my perfect fragrance!

  Review of 12/10/2021, following an experience of 09/10/2021 by AARON A. *

  *Pseudonymized data at the request of the author

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  What a joy to see those pieces from our selection contribute to your satisfaction! We would like to thank you for this feedback regarding your NOSE experience. 
 We are already looking forward to hearing from you. 
 Best regards, 
 Margaux NOSE Team

• 4 / 5 1

  

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  Some of sample vials was damaged and spilled , i guess cause of poor delivery.

  Review of 02/10/2021, following an experience of 20/09/2021 by LEAH S. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

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  Many thanks for your message and the time spent writing it. 
 However, we are sincerely sorry to hear that some of your samples have been damaged during the transit. That is why we have added sample credits to your account that you can use on your next order. We are already looking forward to hearing from you. 
 Best regards, 
 Margaux NOSE Team

• 5 / 5 1

  

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  It was such a lovely experience with a fabulous host for the time we were there - would thoroughly recommend

  Review of 28/09/2021, following an experience of 25/09/2021 by SARAH J. *

  *Pseudonymized data at the request of the author

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  Many thanks for your message and the time spent writing it: your words delight us. 
 It is a real pleasure to read that your NOSE experience has met your expectations. 
 We are already looking forward to hearing from you. 
 Best regards, 
 Margaux NOSE Team

• 5 / 5 1

  

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  The whole process is user friendly and enjoyable.

  Review of 27/09/2021, following an experience of 15/09/2021 by ISABELLA K. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

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  Many thanks for your message and the time spent writing it: your words delight us. 
 It is a real pleasure to read that your NOSE experience has met your expectations. 
 We are already looking forward to hearing from you. 
 Best regards, 
 Margaux NOSE Team

• 5 / 5 1

  

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  Service was amazing!

  Review of 16/09/2021, following an experience of 13/09/2021 by MIA W. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

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  Many thanks for your message and the time spent writing it: your words delight us. 
 It is a real pleasure to read that your NOSE experience has met your expectations. 
 We are already looking forward to hearing from you. 
 Best regards, 
 Margaux NOSE Team

• 5 / 5 1

  

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  none

  Review of 10/09/2021, following an experience of 26/08/2021 by SALLY P. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

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  Many thanks for your message and the time spent writing it: your words delight us. 
 It is a real pleasure to read that your NOSE experience has met your expectations. 
 We are already looking forward to hearing from you. 
 Best regards, 
 Margaux NOSE Team

• 2 / 5 1

  

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  The delivery was extremely slow. When I enquired with Nose I was told by a customer adviser that I needed to be more patient.

  Review of 10/09/2021, following an experience of 31/07/2021 by IMOGEN S. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

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  Dear Madam, First of all, we would like to thank you for your message and the time spent writing and we feel really sorry regarding you delivery experience. This is why it is important to inform you, that the delays caused by our shipping providers are beyond our control. In order to guarantee you satisfaction, can we offer you sample credits that can be used on your next order? We remain at you entire disposal. Best regards, Margaux

  Answer by Imogen S

  

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  Hi Margaux, Thank you for your prompt response. I just found the tone 'you just need to patient from now on' dismissive and demonstrated no empathy and no interest in investigating the cause for the delay. The samples you sent, while beautiful, are not exactly the scents that I'm looking to wear, so if you can send credits for samples so I can continue my new fragrance discovery journey, that would be wonderful.

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• 5 / 5 1

  

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  Amazing experience! I've never had something like that. And honestly, I don't how I will buy perfume if it's not in Nose

  Review of 14/08/2021, following an experience of 07/08/2021 by YVONNE R. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

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  What a joy to see those pieces from our selection contribute to your satisfaction! We would like to thank you for this feedback regarding your NOSE experience. 
 We are already looking forward to hearing from you. 
 Best regards, 
 Margaux NOSE Team

• 5 / 5 1

  

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  Excellent service, super packaging and delivery time.

  Review of 17/07/2021, following an experience of 05/07/2021 by FRANCESCA W. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

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  Many thanks for your message and the time spent writing it: your words delight us. 
 It is a real pleasure to read that your NOSE experience has met your expectations. 
 We are already looking forward to hearing from you. 
 Best regards, 
 Margaux NOSE Team

• 5 / 5 1

  

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  I love all the samples recommended. Although two of originally recommended samples weren't available, I enjoy testings all of them to find out my favorite.

  Review of 22/06/2021, following an experience of 02/06/2021 by MOLLY G. *

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  Many thanks for your message and the time spent writing it: your words delight us. 
 It is a real pleasure to read that your NOSE experience has met your expectations. 
 We are already looking forward to hearing from you. 
 Best regards, 
 Sophie NOSE Team

• 1 / 5 1

  

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  - sur votre site sont indiqués cadeaux offerts contre achat par plus de 50 marques lors qu’on atteint le minimum d’achat prévu pour chaque marque. Cela s'applique-t-il uniquement aux achats effectués sur le site? car en votre boutique je n'ai rien reçu pour un achat qui dépassait le minimum d'achat. C'est le premier point qui me bouleverse. - le deuxième point est votre personnel. Quand j'étais dans ta boutique, il y avait un autre visiteur à part moi et beaucoup de personnel libre. Une fille a commencé à travailler avec moi et les autres membres du personnel se sont parlé. et il s'est avéré que nous avons commencé le diagnostic, mais la fille m'a quitté et a tourné toute son attention vers un autre visiteur, sans terminer le diagnostic avec moi. (d'autres membres du personnel pouvaient aider et prendre soin du deuxième client, mais il était plus intéressant pour eux de se tenir debout et de communiquer les uns avec les autres). Puis le fille de votre personnel a décidé de disparaître complètement sans rien me dire et de me laisser seul à attendre pour rien... J'ai été très déçue de cette attitude envers les clients de votre boutique. c'est au moins irrespectueux et méprisant. Expérience très désagréable de visit! - "Le concept store dédié à la parfumerie et la beauté " est écrit sur votre site. Mais votre personnel n'est pas familier avec les cosmétiques et les parfums qui sont dans votre boutique. Ils ne peuvent pas aider à trouver des cosmétiques sans utiliser le site Web et lire tout sur l'étiquette. Surtout, ils ne connaissent pas le parfum et peuvent juste utiliser votre programme pour diagnostiquer, mais sans programme sur site ils ne peuvent pas vous aider à choisir un parfum.. et cela ne fonctionne pas dans le cas où vous souhaitez choisir un parfum qui ne ressemble pas au vôtre.Dans n'importe quelle autre boutique de parfumerie, le personnel sait avec quoi il travaill et aide facilement et travailler avec désir et aider à faire de nouvelles découvertes.. mais pas à votre boutique. Une seule personne, c'est Maxim, qui travaille pour vous, connaît vraiment et connaît bien le parfum. Je sais ce que je vous écris, car j'ai une grande collection de parfums et j'écris souvent des critiques sur les parfums. Je suis allé dans votre boutique et j'espérais avoir une bonne expérience, mais malheureusement j'ai eu beaucoup de déception. C'est ma pire expérience à Paris. J'espère que vous changerez pour le mieux, mais pour l'instant je ne veux pas revenir

  Review of 22/06/2021, following an experience of 05/06/2021 by THERESA R. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Chère Madame, Tout d'abord, je tiens à vous remercier sincèrement pour le temps accordé à la rédaction de votre message qui va de paire avec celui envoyé sur Facebook : tous les retours de notre clientèle et de nos visiteurs sont précieux - aussi bien les positifs que les négatifs. Effectivement, votre satisfaction étant notre priorité, nous veillerons perpétuellement à tenter d'améliorer les potentiels points ayant causés toutes sources d'insatisfaction. Nous restons à votre entière disposition si vous avez la moindre question. Bien à vous, Sophie L'équipe NOSE N'hésitez pas à éditer votre avis via l'e-mail qui vous a été envoyé initialement si cela vous semble nécessaire et juste.

• 3 / 5 1

  

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  The delivery got lost, then I received it twice. The bot system is just useless.

  Review of 09/06/2021, following an experience of 29/04/2021 by YVETTE R. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Dear Madam, I am so sorry to read your comment and unsatisfaction of the Nose logistic. I hope next time we will have no issue with your order as your satisfaction is our objective. Thank you in advance for your loyalty and hope to see you soon Best regards, Hermine

• 5 / 5 1

  

  Edit Flag

  love you guys

  Review of 26/05/2021, following an experience of 10/05/2021 by FRED P. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Thank you so much for your nice comment Hope to see you soon ! Best regards, Hermine

• 5 / 5 1

  

  Edit Flag

  none

  Review of 30/04/2021, following an experience of 30/03/2021 by HARRISON D. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. 
 It is a real pleasure to read that your NOSE experience has met your expectations. 
 We are already looking forward to hearing from you. 
 Best regards, 
 Sophie NOSE Team

• 4 / 5 1

  

  Edit Flag

  none

  Review of 20/04/2021, following an experience of 06/04/2021 by CHLOE M. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. 
 It is a real pleasure to read that your NOSE experience has almost met all your expectations. I have personally studied your profile and evaluations. The recommendations were relevant according to your past perfume but maybe you wish something totally new. The idea with the diagnostic is to try "curated" perfumes from the best perfumers in the industry; the first recommended perfumes need to validate where you stand with the past to determine what you like (present). Our best suggestion is to evaluate the samples you have received: it would allow our diagnostic to know you better and to adjust its recommendations. More feedback: more relevance! If you wish so, I could check your potential coming diagnostic kit with one of our specialist in order to ensure your satisfaction. 
 We are already looking forward to hearing from you. 
 Best regards, 
 Sophie NOSE Team

• 4 / 5 1

  

  Edit Flag

  none

  Review of 23/01/2021, following an experience of 11/01/2021 by TINA H. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your review and the time spent doing it. We are already looking forward to hearing from you. 
 Best regards, 
 Sophie NOSE Team

• 5 / 5 1

  

  Edit Flag

  none

  Review of 27/11/2020, following an experience of 15/11/2020 by GREG K. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your review. 
 It is a real pleasure to read that your NOSE experience has met your expectations. 
 We are already looking forward to hearing from you. 
 Best regards, 
 Sophie NOSE Team

• 5 / 5 1

  

  Edit Flag

  Extremely satisfied!

  Review of 26/11/2020, following an experience of 14/11/2020 by LOUIS B. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. 
 It is a real pleasure to read that your NOSE experience has met your expectations. 
 We are already looking forward to hearing from you. 
 Best regards, 
 Sophie NOSE Team

• 5 / 5 1

  

  Edit Flag

  Good

  Review of 31/10/2020, following an experience of 19/10/2020 by ANTHONY P. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Sophie NOSE Team

• 5 / 5 1

  

  Edit Flag

  Superb selection of scent, very easy to use site and quick despatch. I have found my new winter scent - and another for next summer, when we're allowed out again. I found this way of trying new smells at home much less pressured than a pushy salesperson spraying everything on you...

  Review of 24/10/2020, following an experience of 12/10/2020 by REECE C. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Sophie NOSE Team

• 5 / 5 1

  

  Edit Flag

  Delivery was much faster than expected. Each has been well labeled and packaged. Except for the high shipping cost due to the Corona-19 situation, it was so good. Thank you. Dear Nose staff, I wish you always good health.

  Review of 21/10/2020, following an experience of 24/09/2020 by WILLIAM M. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Sophie NOSE Team

• 5 / 5 1

  

  Edit Flag

  Seriously blown away. For a moment, I believed it may be too good to be true - the impressive line of fragrances offered, an automated tool that suggests fragrances for me, and the extremely affordable pricing, all undoubtedly instilled a fair amount of apprehension in me. But since this service is so affordable, I thought "why not", and submitted an order for my suggested fragrance samples. First of all - it arrived to the U.S. faster than other packages that were shipped from within the U.S.! As for the fragrances themselves, wow... one of them could easily be my signature scent. Three I would be more than happy to wear on any given day. And the last one I very much appreciate the extraordinary craftsmanship, but it's just not made for my skin unfortunately. That being said, I could happily walk away with just this first order of suggestions knowing I have a new arsenal of scents I can count on. However, I will definitely be submitting more orders for the suggested scents just because these were so incredible and because the overall experience was as enjoyable as it was flawless. Truly impressed.

  Review of 19/10/2020, following an experience of 03/10/2020 by ANDY R. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. What a joy to see those pieces from our selection contribute to your satisfaction! It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Sophie NOSE Team

• 4 / 5 1

  

  Edit Flag

  I am very happy with the service and will use it again and have recommended it to friends already. Only removing 1 star because I wrote the company 3 times due to a concern about my order and received no reply or acknowledgment. When the package arrived, there was a lovely handwritten note inside and the perfumes were packaged very well for international delivery, everything arrived in perfect condition, no leaks no breakages. One of my choices was not available, so a substitution was made based on my preferences, which is absolutely fine with me! I'm always excited to make new discoveries. All the bottles well well filled and clearly labeled. Overall, a very nice service, I would just like more communication on the customer service end when there are concerns about orders. Thank you!

  Review of 16/10/2020, following an experience of 04/10/2020 by KIRSTY H. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. Regarding your customer service experience, I have checked and I am confirming that your two emails have been answered. Indeed, you sent a first one on Sunday, October 4, 2020 at 01:01am and I answered on Tuesday, October 6, 2020 at 6:07pm. Regarding your second email, it has been sent on Thursday, October 8, 2020 at 4:51pm and the answer was made on the same day at 6:20pm. May I suggest that you have a look at your SPAM messages in your inbox, please? If you do not see messages from info@noseparis.com, I will check with our IT department to make sure that you could see our messages in the future. Do not hesitate to edit your review via the email that was sent to you initially if it seems necessary and fair to you. We are already looking forward to hearing from you. Best regards, Sophie NOSE Team

• 5 / 5 1

  

  Edit Flag

  none

  Review of 14/10/2020, following an experience of 29/09/2020 by RAY M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Extremely happy with this purchase. The delivery was quick and the detail of the packaging was flawless. I definitely recommend NOSE.

  Review of 20/09/2020, following an experience of 29/08/2020 by LINDSAY T. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Sophie NOSE Team

• 5 / 5 1

  

  Edit Flag

  none

  Review of 14/09/2020, following an experience of 02/09/2020 by SONIA T. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Sophie NOSE Team

• 5 / 5 1

  

  Edit Flag

  I have received my samples today, all well packaged. It is very pleasing to read a hand-written note. One of the sample was changed into another, but I will still enjoy trying it out.

  Review of 29/08/2020, following an experience of 15/08/2020 by OSCAR B. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Sophie NOSE Team

• 5 / 5 1

  

  Edit Flag

  none

  Review of 29/07/2020, following an experience of 10/07/2020 by LEE C. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Bérengère NOSE Team

• 4 / 5 1

  

  Edit Flag

  Very personal and interresting, gave me the kind of exclusive experience I am looking for, where I learn and discover.

  Review of 08/07/2020, following an experience of 15/06/2020 by BRUCE P. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Sophie NOSE Team

• 3 / 5 1

  

  Edit Flag

  The delivery was delayed and after I got the package which looks nice, I opened it and was very disappointed from the inside package which looks cheap and not eco friendly at all.

  Review of 08/07/2020, following an experience of 22/05/2020 by HARVEY H. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Dear Madam, It is important to know that when you have placed your order (May 22th, 2020 at 19:25PM), it was already too late to be shipped as no order is leaving our store after 3PM. The next day was a day off for the French Post and thereafter a weekend; you order was provided to the Post Office Monday May 25th late day as it should be from our end. The parcel has left France May 25th. You will understand that this is out of our control. Moreover, in the context of COVID-19, Nose was among the last actors of our industry to continue operating. Everyone understood along that period that delay could vary given the extraordinary circumstances. Indeed, the visibility of La Poste has decreased and the delays have increased. It is up to you to continue or not shopping on our website. At this stage, nothing guaranty us that this will not re happen. If you may reorder, please keep this in mind (potential latencies randomly with customs) as we would like to avoid such argumentation. Thanks for your understanding. Regarding the packaging, our team is trying to improve our packaging considering the fact that our parcel should be solid enough to avoid damages during the shipping and the importance of the ecology for Nose. The importance is to find the right balance Do not hesitate to edit your opinion via the email which was sent to you initially if this seems necessary and correct. Best regards, Sophie NOSE Team

  Answer by Harvey H

  

  Flag

  Hi, Thanks for the response. Actually there was no need to describe the current situation as I haven't stopped shopping online and nothing was delivered with such delay, no matter where it was shipped from. Anyways, I forgot to inform you that some of the bottle pomps do not work and there are two scents I cannot spray at all. I completely understand your point on the above mentioned issues, but that doesn't mean that you need to justify about anything, just improve it. Thank you and stay safe

  Answer by nose.com

  

  Flag

  Thank you for your answer, Madam. May I ask if the bottle pomps which is not working is the one from the sample or the perfume, please? I would feel more than glad to help you. Best regards, Sophie NOSE Team

  Answer by Harvey H

  

  Flag

  Hi Sophie, I did order only samples so far. Regards, Stefy

  Show exchanges Hide exchanges
• 5 / 5 1

  

  Edit Flag

  none

  Review of 08/07/2020, following an experience of 12/06/2020 by SCARLETT G. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Sophie NOSE Team

• 4 / 5 1

  

  Edit Flag

  none

  Review of 19/06/2020, following an experience of 22/05/2020 by RACHEL E. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Sophie NOSE Team

• 5 / 5 1

  

  Edit Flag

  none

  Review of 12/06/2020, following an experience of 30/05/2020 by PATRICK A. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Sophie NOSE Team

• 5 / 5 1

  

  Edit Flag

  none

  Review of 28/05/2020, following an experience of 01/05/2020 by NICK L. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Sophie NOSE Team

• 5 / 5 1

  

  Edit Flag

  none

  Review of 25/05/2020, following an experience of 13/05/2020 by MARY C. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Sophie NOSE Team

• 5 / 5 1

  

  Edit Flag

  Great idea and found a perfume I love! Fast and easy delivery.

  Review of 22/05/2020, following an experience of 10/05/2020 by MIKE W. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Sophie NOSE Team

• 5 / 5 1

  

  Edit Flag

  Excellent! Fast shipping. One item from my sample pack wasn't in stock, so they swapped for another, very similar fragrance.

  Review of 15/05/2020, following an experience of 26/04/2020 by MOHAMMED R. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Sophie NOSE Team

• 4 / 5 1

  

  Edit Flag

  The delivery was surprisingly fast. The composition of the product was also good. The most impressive thing was the handwritten message. One sample out of five had been not in stock. Instead of it, you recommended another product and lettered me such a situation. I think this system is a good response to the problem. However, there are some regrets. I don't really like the new scent, and another perfume sample, À La Rose, don't smell anything.

  Review of 01/04/2020, following an experience of 12/03/2020 by HOLLY K. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Sophie NOSE Team

• 5 / 5 1

  

  Edit Flag

  Very sophisticated

  Review of 27/03/2020, following an experience of 13/03/2020 by COURTNEY S. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Sophie NOSE Team

• 4 / 5 1

  

  Edit Flag

  very nice

  Review of 20/03/2020, following an experience of 08/03/2020 by HARRY C. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Sophie NOSE Team

• 5 / 5 1

  

  Edit Flag

  Excellent

  Review of 19/02/2020, following an experience of 03/02/2020 by GRAHAM S. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Sophie NOSE Team

• 5 / 5 1

  

  Edit Flag

  excellent!!

  Review of 18/02/2020, following an experience of 14/02/2020 by ANDY D. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Sophie NOSE Team

• 5 / 5 1

  

  Edit Flag

  Very happy with my experience at Nose, the perfumes were amazing but I'm not 100% certain on whether these are my perfect scent so I have ordered another lot of samples. I will be definitely purchasing a full bottle ASAP!

  Review of 03/01/2020, following an experience of 22/12/2019 by SOPHIA L. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Sophie NOSE Team

• 5 / 5 1

  

  Edit Flag

  none

  Review of 29/12/2019, following an experience of 16/12/2019 by BARRY C. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Sophie NOSE Team

• 5 / 5 1

  

  Edit Flag

  Loved the process, wanted to replicate it for friends but could only find gift cards.....the site difficult to navigate in english

  Review of 05/12/2019, following an experience of 24/11/2019 by KELLY C. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Thank you Kat for the feedback and order. Look forward for your next feedback. Best regards, Nicolas

• 3 / 5 1

  

  Edit Flag

  I ordered on 10/4 and receive it on 10/14. I choose the plane delivery and it took little bit longer than it presented.

  Review of 14/11/2019, following an experience of 04/10/2019 by TANYA E. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Dear Madam, I am very sorry to learn the delay you had with the delivery of your parcel by ariplane. We have just refunded 16 euros covering the extra charges between express and standard delivery. We know that it is not our direct responsibility (DHL is repsonsible) but we assume the conclusion at the end. Again our sincere apologies for that and wish you a good day. Best regards, Nicolas

• 4 / 5 1

  

  Edit Flag

  none

  Review of 26/10/2019, following an experience of 29/09/2019 by JESSICA B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  none

  Review of 13/10/2019, following an experience of 29/09/2019 by ALISON R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Very pleasant atmosphere. Very well attended

  Review of 23/09/2019, following an experience of 21/09/2019 by SCARLETT A. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

  Flag

  Thank you for your visit & feedback Sandra. Much appreciated. Best, Nicolas

• 5 / 5 1

  

  Edit Flag

  none

  Review of 05/09/2019, following an experience of 25/08/2019 by BRANDON J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Great service. It's a very useful tool.

  Review of 26/08/2019, following an experience of 15/08/2019 by KAREN C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Я очень довольна покупкой набора образцов. Это потрясающий опыт, в России нет магазинов, где можно получить такой опыт. Комфортный сайт, огромный выбор интересных марок, доступные цены, быстрая доставка. Очень рада, что познакомилась с nose. Желаю успехов и процветания. С любовью из России, Елена.

  Review of 26/07/2019, following an experience of 14/07/2019 by CHRIS A. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Just amazing

  Review of 07/07/2019, following an experience of 04/07/2019 by CARMEN F. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  very good service

  Review of 18/06/2019, following an experience of 07/06/2019 by KIMBERLY J. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  It was nice experience ! Thank you

  Review of 01/06/2019, following an experience of 30/05/2019 by JULIE S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Great experience all the way around. I ended up with a scent from a brand that I had never heard of, and never would have without stopping here, and I absolutely love it. More importantly, so does my wife.

  Review of 13/05/2019, following an experience of 02/05/2019 by LILLY Y. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  Very nice and professional

  Review of 08/05/2019, following an experience of 06/05/2019 by OSCAR S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  none

  Review of 04/05/2019, following an experience of 23/04/2019 by VANESSA P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  A visit at Nose is an excellent customer experience.

  Review of 28/04/2019, following an experience of 20/04/2019 by KARLIE G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Am very happy with Nose, fast delivery and nice products.

  Review of 25/04/2019, following an experience of 14/04/2019 by ELIZABETH M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Izvrsno

  Review of 24/04/2019, following an experience of 22/03/2019 by CRAIG W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great!

  Review of 24/04/2019, following an experience of 20/04/2019 by DEAN W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  none

  Review of 10/04/2019, following an experience of 30/03/2019 by WAYNE M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very positive experience, very good customer service.

  Review of 09/04/2019, following an experience of 06/04/2019 by JAMES G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  We had so much fun, and came away with beautiful fragrances.

  Review of 29/03/2019, following an experience of 27/03/2019 by SHANNON K. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  I was expecting a comprehensive diagnosis analysis. The only question I was asked in order to receive a diagnosis was what is my current perfume. How is that supposed to help you recommending the best match for me? What if I want a new perfume because I do not like my current one so much? The experience was rather disappointing.

  Review of 21/12/2018, following an experience of 10/11/2018 by MAISIE S. *

  *Pseudonymized data at the request of the author

  Answer by nose.com

  

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  Dear Madam, Thanks for your email and sharing your thoughts with us about your experience. My name is Nicolas Cloutier and I am the president and co-founder of Nose. To clarify, the perfume diagnostic is a starting point, not a final step. It doesn't replace the advisory of a scent advisor. The diagnostic is like the X-Ray, it doesn't replace the doctor! The reason why we ask for past perfumes is that we all follow a path, from a starting point. Perfume is not fashion, it involves the olfactive memory, the most important memory in the human brain. What we wear is for a vast majority of people influenced about your childhood, your parents, and personal scent experience from time to time. Therefore, taking into account what you have wear in the past is key to determine if you are still involved with past families and notes, in order to determine what should be recommended. In your diagnsotic, we have recommended you five fragrances: Beach Walk, Brezza, Dancing, Fleur de Peau, Sublime Vanille. I noticed that you haven't rate your perfume recommendations in our system (https://nose.fr/en/mynose/eval/) , which would have recommend a new set of recommendations which would bring you in a new and more acurate scent direction. Therefore, could you please rate these already and provide us in your own words what are you searching for? With these in hands, I will make you personal recommandations. I hope my answer satisfies you and look forward to hear back from you. Best regards from Paris, Nicolas

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