Customer reviews for odlo.com

Customer reviews

• 5 / 5

  

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  Heel snel gevonden op de site wat ik nodig had dankzij de handige indeling.

  Review of 25/04/2025, following an experience of 21/03/2025 by KRISTEL V.

• 5 / 5

  

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  I love the structure in which the layered clothing is offered, based on temperature

  Review of 25/04/2025, following an experience of 22/03/2025 by JOHAN C.

• 5 / 5

  

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  ???????????????????????????????????????????????????????????????????

  Review of 25/04/2025, following an experience of 19/03/2025 by JOHAN B.

• 5 / 5

  

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  Arrived nicely packed.

  Review of 25/04/2025, following an experience of 23/03/2025 by ILDIKO P.

• 5 / 5

  

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  Duidelijkheid

  Review of 25/04/2025, following an experience of 23/03/2025 by JACQUELINE K.

• 5 / 5

  

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  Perfect

  Review of 25/04/2025, following an experience of 24/03/2025 by DÁNIEL T.

• 5 / 5

  

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  Fine

  Review of 25/04/2025, following an experience of 23/03/2025 by LISA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  it's good

  Review of 16/04/2025, following an experience of 16/03/2025 by JUUL D.

• 5 / 5

  

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  Site is very user friendly & easy to navigate

  Review of 16/04/2025, following an experience of 09/03/2025 by JIMMIE C.

• 4 / 5

  

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  I don't recollect anything 'complicated' about the site.

  Review of 16/04/2025, following an experience of 18/03/2025 by BILL N.

• 1 / 5

  

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  Broek heeft geen gsmzak en sleutelmaker zoals vermeld in beschrijving bij bestelling. Verkeerde product afgeleverd

  Review of 16/04/2025, following an experience of 10/03/2025 by CARLO U.

• 5 / 5

  

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  exellent qualtiy, used it already a couple of times

  Review of 16/04/2025, following an experience of 14/03/2025 by IVAN V.

• 5 / 5

  

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  I found what I was looking for.

  Review of 16/04/2025, following an experience of 07/03/2025 by JW M.

• 1 / 5

  

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  Never buy here again To redend products is very very expencive

  Review of 15/04/2025, following an experience of 07/03/2025 by FAM A.

• 5 / 5

  

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  After a few small issues with my first order I decided to order again. Everything went incredibly well. I love everything I received and the product is incredible. Since I live in the USA we do not have garments made this well or even fit well. When it comes to athletic clothing and undergear the Europeans just know how to do it. That’s why Europeans look so much better, alt all times and situations. I could not be happier.

  Review of 10/04/2025, following an experience of 04/03/2025 by RANDAL N.

• 5 / 5

  

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  Finding and ordering goods was easy

  Review of 10/04/2025, following an experience of 01/03/2025 by GABRIEL T.

• 1 / 5

  

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  A very poor service from Odlo. It took virtually 2 weeks to get a delivery with me chasing via email and receiving some lame excuse about delays due to customs processing. Odlo shouldn't offer Int'l delivery when clearly unable to do so in a reasonable amount of time. Based on this experience, I cannot recommend ordering direct from Odlo, if you're outside of Germany.

  Review of 10/04/2025, following an experience of 27/02/2025 by MICHAEL V.

• 4 / 5

  

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  Adequate

  Review of 10/04/2025, following an experience of 24/02/2025 by GERARD D.

• 1 / 5

  

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  Expérience pitoyable, sachez qu'ils sont littéralement injoignables et ne répondent strictement jamais, c'est honteux, je ne peux rien dire de plus puisque sinon ce commentaire ne sera pas mis en ligne.

  Review of 10/04/2025, following an experience of 02/03/2025 by LOGAN M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  good

  Review of 10/04/2025, following an experience of 05/03/2025 by SAMUELE M.

• 5 / 5

  

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  Excellent

  Review of 09/04/2025, following an experience of 02/03/2025 by LEANNE J. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  I still haven’t received my order and Odlo are ignoring my emails. Worst customer service ever.

  Review of 09/04/2025, following an experience of 15/02/2025 by NATALIE C.

• 4 / 5

  

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  Excellent product Delivered with delay (10 days unfortunately)

  Review of 08/04/2025, following an experience of 01/03/2025 by KEVIN H.

• 5 / 5

  

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  Facile e Veloce

  Review of 08/04/2025, following an experience of 02/03/2025 by MARCO B.

• 5 / 5

  

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  Quite good quality products

  Review of 08/04/2025, following an experience of 14/02/2025 by EMILIANO L.

• 5 / 5

  

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  All good. On time, no problems. With pleasure again.

  Review of 08/04/2025, following an experience of 01/03/2025 by CORINA R.

• 2 / 5

  

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  I never received my order and have no idea when I will get refunded. Some clarity would be appreciated.

  Review of 08/04/2025, following an experience of 02/03/2025 by CATHERINE C.

• 1 / 5

  

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  It pains me to write this review because I LOVE the Odlo shirts that I own. I ordered two mediums because my other Odlo shirts are mediums. I like my shirts because they are are a compression fit and do not raise up or shift when exercising. I thought I was buying the same shirt. The mediums I bought are HUGE, they just hang on me. I also ordered an Odlo shirt again size medium from another supplier "TradeInn" and it too big. I started with this shirt to return and the return process was complicated and expensive because the return was going to Spain. I made the mistake of thinking the other two shirts I bought directly from you, would also have the same return policy. I decided to look at Odlo's site for the return policy and saw it was much simpler and the shirts would be returned in the US. Unfortunately I'm passed the 30 days. I've lost $101.95 USD for this Odlo order and I lost $36.98 USD on the TradeInn order. I wish Odlo continued making the compression-style shirts. I own two (they said Odlo Underwear Technology. Fabric Polyester and Polyamide) and I would like to buy more. Do you still make these?

  Review of 04/04/2025, following an experience of 26/01/2025 by SUZANNE A.

• 5 / 5

  

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  Product delivered as expected

  Review of 04/04/2025, following an experience of 23/02/2025 by MARK H.

• 5 / 5

  

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  Very pleasant to wear, super light and good fit!

  Review of 04/04/2025, following an experience of 01/03/2025 by EVELINE V.

• 5 / 5

  

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  I know Odlo brand and products and I love what I got from them.

  Review of 04/04/2025, following an experience of 25/02/2025 by LIVIO T.

• 4 / 5

  

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  Site is a little clumsy but love the products.

  Review of 03/04/2025, following an experience of 25/02/2025 by MATTHEW O.

• 5 / 5

  

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  All fine, nice beautifull and warm

  Review of 03/04/2025, following an experience of 24/02/2025 by TINEKE K.

• 1 / 5

  

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  I never got the items

  Review of 03/04/2025, following an experience of 23/02/2025 by EDY B.

• 4 / 5

  

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  Customers service and sending service is very good.

  Review of 03/04/2025, following an experience of 23/02/2025 by ASTRID L.

• 5 / 5

  

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  Good, clear

  Review of 26/03/2025, following an experience of 18/02/2025 by JIP V.

• 5 / 5

  

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  great service lovely designs

  Review of 26/03/2025, following an experience of 17/02/2025 by MOYA R.

• 5 / 5

  

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  Very good and fast delivery! Thanks!

  Review of 26/03/2025, following an experience of 19/02/2025 by ELITA V.

• 5 / 5

  

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  Excellent quality products, very fast delivery

  Review of 26/03/2025, following an experience of 18/02/2025 by CHRISTIAN H. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  brutta esperienza, ho fatto un ordine, ho atteso 3 settimane per poi scoprire che il corriere DHL non ha trovato l'indirizzo e la merce è stata resa indietro. Nessun secondo tentativo di consegna, nessuna chiamata. Faccio notare che l'indirizzo è corretto, arrivano corrieri tutti i giorni dato che si tratta di un ufficio che è sempre aperto. Per altro non ho potuto riordinare gli stessi articoli in quanto nel frattempo sono andati esauriti sul sito. Ho mandato diverse mail, mi hanno risposto solo diversi giorni dopo, ma non hanno saputo aiutarmi. Esperienza pessima, mai piu.

  Review of 26/03/2025, following an experience of 16/02/2025 by CHIARA B.

• 1 / 5

  

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  Male, arrivato circa 1 mese dopo la data prevista, solo perché ha giarato tutte le tnt della zona, dicendo pacco consegnato invece sì trovava presso un hub dhl a malpensa, trovato per caso mentre stavo ritirando merce per l'azienda per cui lavoro. Dopo molte mail al servizio clienti che quando risponde.. Dice di aspettare.. Quabdo risponde

  Review of 24/03/2025, following an experience of 26/01/2025 by SCOTT Y. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good.

  Review of 22/03/2025, following an experience of 09/02/2025 by TOMISLAV R.

• 5 / 5

  

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  Great website. I own a number of Odlo clothing items and find them to be very high quality products, lovely materials, well designed and always a superb fit.

  Review of 22/03/2025, following an experience of 12/02/2025 by PETER W.

• 1 / 5

  

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  I have never received my order, I reached Odlo many times and they don't do anything to solve it. The package is nowhere, the tracking is not working, I have not received anything, and I want to be refunded but Odlo don't care and do nothing.

  Review of 22/03/2025, following an experience of 12/02/2025 by TOM B.

• 1 / 5

  

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  After waiting for one month, my order was canceled. Very bad expérience.

  Review of 22/03/2025, following an experience of 29/01/2025 by KAREN C. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Never arrived

  Review of 21/03/2025, following an experience of 10/02/2025 by SILVIA S.

• 5 / 5

  

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  Good quality, price ballance.

  Review of 21/03/2025, following an experience of 10/02/2025 by PASCAL L.

• 1 / 5

  

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  It has passed a month since I finalized the order and I haven't received the product yet. I have opened several tickets to customer service and still they couldn't find a solution

  Review of 13/03/2025, following an experience of 03/02/2025 by DENIS V.

• 5 / 5

  

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  Superb piece of clothing at a competitive price. Delivery was prompt and well packaged. Would recommend Odlo without hesitation. Great brand, great service.

  Review of 13/03/2025, following an experience of 06/02/2025 by RHODRI W.

• 5 / 5

  

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  Easy and clear

  Review of 13/03/2025, following an experience of 05/02/2025 by MAX L. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  You don't have a well-designed return policy in Spain.

  Review of 13/03/2025, following an experience of 02/02/2025 by GABRIEL C.

• 5 / 5

  

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  Good search options and quick shipment.

  Review of 13/03/2025, following an experience of 03/02/2025 by JESPER G.

• 4 / 5

  

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  very good

  Review of 13/03/2025, following an experience of 01/02/2025 by VALENTINA K.

• 5 / 5

  

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  Great customer experience on the web site. Order arrived when expected.

  Review of 13/03/2025, following an experience of 06/02/2025 by CHARLOTTE J.

• 1 / 5

  

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  The customer service was very dissappointing to start with the package seemed to have been held up in a warehouse waiting for custom clearance. After 10 days I was not happy that the reason given for the delay was a custom hold up and was concerned the item was lost and sent yet another email to them and was told they could not find my previous 5 emails and that I needed to contact upscas I had not put my house number with the order. I replied that I had no house number just a name and that was sufficient for all deliveries I receive. After two days I received another reply saying they had answered my email and reiterating that I needed to contact ups which I had told them that I had tried and it was impossible. I then looked at the tracking app from ups and the package had moved from in the warehouse to undeliverable. On Monday morning I sent an email to odlo on on both there email addresses as they seem to have two for customers and that is why they probably could not find my emails asking them to find out what was going on as I had put the delivery code into the app tracker on ups and the app told me it was not a valid number. I have still on Wednesday morning not had a reply to this email. They also have a 0800 number on which I have left numerous messages and no one has contacted me. Why is this on the website if it is not working??? I am a extremely angry with my experience and treatment and know that I should only write this review if I have received the product but I have lost faith with customer service and perhaps you can contact them and ask them to sort this out?

  Review of 13/03/2025, following an experience of 03/02/2025 by ANTHONY B.

• 4 / 5

  

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  Order was handled and received within normal time. Only the store is not at my country

  Review of 13/03/2025, following an experience of 06/02/2025 by NIEK N.

• 4 / 5

  

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  very easy to use

  Review of 13/03/2025, following an experience of 10/02/2025 by JEROEN W.

• 4 / 5

  

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  The website is very good and so are the products

  Review of 06/03/2025, following an experience of 30/01/2025 by DANIEL P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Purrfect!

  Review of 06/03/2025, following an experience of 27/01/2025 by AIGARS T.

• 4 / 5

  

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  Very usuefull the table of "warm"

  Review of 06/03/2025, following an experience of 27/01/2025 by ALESSIA V.

• 5 / 5

  

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  Excellent service from Odlo

  Review of 06/03/2025, following an experience of 30/01/2025 by MURRAY M.

• 1 / 5

  

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  Feeling ripped off! Not mentioned that returns are on my own cost (12,45 eur!!) ,not providing retour label even if you only want to switch size! Sending 2 out of 3 items and not getting any reply from customer service. Absolutely the worst service experienced in years.

  Review of 06/03/2025, following an experience of 24/01/2025 by ANNA S.

• 5 / 5

  

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  Site ok to navigate. Items often out if stock though.

  Review of 06/03/2025, following an experience of 01/02/2025 by SALLY T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I had no problem with ordering,everything is clear

  Review of 06/03/2025, following an experience of 03/02/2025 by MARIA P.

• 5 / 5

  

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  Website is easy to navigate, ordering system is straightforward and goods arrived promptly.

  Review of 06/03/2025, following an experience of 31/01/2025 by LYNETTE L.

• 5 / 5

  

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  Overall it was a very good purchase experience...

  Review of 06/03/2025, following an experience of 26/01/2025 by STEFANO F.

• 5 / 5

  

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  Ho scoperto Odlo per caso, perchè ero alla ricerca di intimo ad asciugatura rapida da usare in viaggio itinerante, mi sono fidata e ho fatto bene

  Review of 06/03/2025, following an experience of 31/01/2025 by EMANUELA Z.

• 5 / 5

  

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  Love it

  Review of 06/03/2025, following an experience of 30/01/2025 by ROB V.

• 5 / 5

  

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  great

  Review of 06/03/2025, following an experience of 01/02/2025 by CORINA T.

• 5 / 5

  

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  fully satisfied

  Review of 06/03/2025, following an experience of 26/01/2025 by SELINA T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I am an big Odlo fan. Especially underwear. Maybe a bit expensive but a very good quality...

  Review of 06/03/2025, following an experience of 03/02/2025 by ANNETTE Z.

• 5 / 5

  

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  Excellent products for running in the cold

  Review of 06/03/2025, following an experience of 26/01/2025 by SEBASTIAN T.

• 5 / 5

  

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  Fast delivery. Smooth return

  Review of 06/03/2025, following an experience of 24/01/2025 by CLEMENS H.

• 5 / 5

  

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  very warm and comfortable

  Review of 05/03/2025, following an experience of 23/01/2025 by LUCETTE T.

• 3 / 5

  

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  the site is okay, I didn't expect to have to pay for sending pack the product which was not as warm as I thought it would be...sometimes it's not possible to evaluate the product with the description and the fotos very well

  Review of 05/03/2025, following an experience of 26/01/2025 by SABINE M.

• 1 / 5

  

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  no user friendly return policy ! as result, preference will go to companies that do have it.

  Review of 04/03/2025, following an experience of 20/01/2025 by GERMAINE D.

• 1 / 5

  

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  I ordered 3 items, payd for them, and then got notice that the items were no longer in stock?

  Review of 01/03/2025, following an experience of 23/01/2025 by JOS S.

• 5 / 5

  

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  Goede pasvorm en heerlijk zachte stof! Blijft ook mooi na het wassen.

  Review of 27/02/2025, following an experience of 19/01/2025 by GITHA K.

• 5 / 5

  

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  Very good

  Review of 27/02/2025, following an experience of 22/01/2025 by STEFANO G.

• 5 / 5

  

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  The site had good and necessary information about the products I was buying, such as weight and material composition. The order arrived as expected.

  Review of 27/02/2025, following an experience of 21/01/2025 by CAMILLA L.

• 2 / 5

  

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  Dopo più di 2 settimane in stallo nei pressi dell indirizzo di consegna, il prodotto non è mai stato ricevuto e quindi è ritornato presso il mittente. Al di là della totale inefficienza e mancanza di professionalità del corriere che ha finto consegne per tutta la durata del peroodo seppur ci fossero persone costantemente in casa, il venditore Odlo non ha fornito alcun tipo di supporto nelle comunicazioni col corriere, comunque rintracciabile . Il sito nella fattispecie ha fornito indicazioni non veritiere sia sul tracciamento giornalmente che riguardo i tentativi di consegna.

  Review of 27/02/2025, following an experience of 19/01/2025 by BETH M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  zeer duidelijke en overzichtelijke site

  Review of 24/02/2025, following an experience of 19/01/2025 by CHRISTOF V.

• 4 / 5

  

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  Sadly, about 5 years ago Odlo ceased selling their briefs for older men suffering with testicular enlargement and majored on skinny ones for youngsters. Therefore I seldom visit the online store.

  Review of 24/02/2025, following an experience of 20/01/2025 by PETER W.

• 5 / 5

  

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  Very easy to use

  Review of 24/02/2025, following an experience of 13/01/2025 by ANN N.

• 2 / 5

  

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  I did not get my order. I do not know what but something was wrong with shipping. Odlo got my order back. Instead of shipping it again, they refunded the money. Odlo's communication with me was ok...

  Review of 24/02/2025, following an experience of 11/01/2025 by BOJANA K.

• 5 / 5

  

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  easy to navigate and to order

  Review of 24/02/2025, following an experience of 08/12/2024 by RICCARDO T.

• 5 / 5

  

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  Great!

  Review of 24/02/2025, following an experience of 29/12/2024 by ROLF BJARNE K.

• 5 / 5

  

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  Excellent site, easy to navigate.

  Review of 20/02/2025, following an experience of 15/01/2025 by SABRINA M.

• 1 / 5

  

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  No clear communication with Odlo possible. Only via email no phone number available. Very bad logistics partner locally

  Review of 20/02/2025, following an experience of 12/01/2025 by PAUL E.

• 4 / 5

  

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  Review of 20/02/2025, following an experience of 14/01/2025 by YURI R.

• 4 / 5

  

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  Glitchy ordering and payment section.

  Review of 20/02/2025, following an experience of 13/01/2025 by DALE R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Mio errore per omissione numero civico, ma problema risolto con due telefonate.

  Review of 20/02/2025, following an experience of 12/01/2025 by ROBERTO V.

• 4 / 5

  

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  Good site but it could be made better in search and tracking your purchase

  Review of 20/02/2025, following an experience of 14/01/2025 by ANDREA Z.

• 5 / 5

  

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  Vero good!

  Review of 20/02/2025, following an experience of 14/01/2025 by MARCO F.

• 4 / 5

  

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  Excelente

  Review of 20/02/2025, following an experience of 15/01/2025 by HELEN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It’s ok

  Review of 14/02/2025, following an experience of 11/01/2025 by TIZIANA B.

• 5 / 5

  

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  Informative website, easy to navigate. In some instances more product images would be helpful.

  Review of 14/02/2025, following an experience of 12/01/2025 by YVETTE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to find what you are looking for.

  Review of 14/02/2025, following an experience of 12/01/2025 by ØYSTEIN A.

• 5 / 5

  

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  All ok

  Review of 14/02/2025, following an experience of 13/01/2025 by MARIO S.

• 5 / 5

  

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  The site is excellent and well mapped out in various categories with ample photography.

  Review of 14/02/2025, following an experience of 12/01/2025 by JOHN D.

• 5 / 5

  

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  easy to use and order. I'm happy to see the variety of products available online as well

  Review of 14/02/2025, following an experience of 05/01/2025 by ANDREEA G.

• 5 / 5

  

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  Topprodukt

  Review of 14/02/2025, following an experience of 03/01/2025 by RENÉ P.

• 4 / 5

  

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  The page is very well structured and has a nice user interface. It has all the functions a customer needs and is looking for.

  Review of 14/02/2025, following an experience of 05/01/2025 by ANDY W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Good, no problems to report.

  Review of 14/02/2025, following an experience of 04/01/2025 by RICCARDO T.

• 1 / 5

  

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  I never received my order due to a details missing on customs form. Customer service needs improvement. I eventually receive a refund, nothing was done to compensate for the inconvenience.

  Review of 14/02/2025, following an experience of 06/01/2025 by ADAM P.

• 5 / 5

  

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  Great value order arrived bang on schedule

  Review of 14/02/2025, following an experience of 12/01/2025 by CHRIS D.

• 1 / 5

  

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  Never received my order because Odlo did not provide the carrier with adequate shipping information. I asked Odlo to send the carrier updated information, and instead of doing that, they just processed a return. I find it odd that a company who claims to ship internationally was not able to do it properly.

  Review of 14/02/2025, following an experience of 07/01/2025 by ANDREW O.

• 5 / 5

  

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  everithings ok

  Review of 14/02/2025, following an experience of 09/01/2025 by YASMINE J. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  They were very unresponsive to all of my emails. I received all my information from UPS and I even sent them my invoice as the company never got back to UPS. SOI MEVER RECEIVE MY ORDER.

  Review of 14/02/2025, following an experience of 01/01/2025 by RANDAL N.

• 5 / 5

  

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  Very good, great service. I would recommend.

  Review of 12/02/2025, following an experience of 07/01/2025 by LOURDES B.

• 3 / 5

  

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  De site werkt goed. De sport bh viel een maat kleiner. XL viel als L . Dat werd niet vermeld. Retouradres is in Duitsland en retoursturen voor eigen rekening. Dat is wel onhandig. Wel geld teruggekregen van de bh en de verzendkosten.

  Review of 12/02/2025, following an experience of 09/12/2024 by NYNKE C.

• 4 / 5

  

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  O.K.

  Review of 12/02/2025, following an experience of 05/01/2025 by HUGO V.

• 4 / 5

  

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  Very good.

  Review of 12/02/2025, following an experience of 07/01/2025 by TOM W.

• 4 / 5

  

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  Great kit

  Review of 12/02/2025, following an experience of 07/01/2025 by GREG G.

• 4 / 5

  

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  Fine site i can find what i am looking for

  Review of 12/02/2025, following an experience of 06/01/2025 by JOHN V.

• 5 / 5

  

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  Used for XC skiing. Very good for purpose. Soft, stretchy, quick drying.

  Review of 12/02/2025, following an experience of 03/01/2025 by ALEXANDER M.

• 5 / 5

  

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  Very good and informative.

  Review of 12/02/2025, following an experience of 07/01/2025 by AROLD W.

• 1 / 5

  

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  Un mese per ricevere l'ordine e nessuna assistenza. L'ordine ancora non è arrivato. Mi è arrivata una mail in cui si dice che riceverò il rimborso. Nonostante ciò mi scrive l'assistenza, dopo una settimana dalla mia, per dirmi che si informeranno e mi faranno sapere. Scandaloso. Fate parlare tra di loro l'assistenza e i vostri sistemi.

  Review of 11/02/2025, following an experience of 03/01/2025 by STEPHEN C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Okey

  Review of 11/02/2025, following an experience of 02/01/2025 by ROB W. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  It works ok.

  Review of 10/02/2025, following an experience of 30/12/2024 by DAVID K.

Reviews displayed in chronological order