skimium.co.uk

Customer reviews for skimium.co.uk

4.8 / 5 1

Calculated from 832 reviews obtained over the last 12 months

1194 reviews since 03/02/2023

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Information skimium.co.uk

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  • Company

    SKI BREAK

  • Description

    SKIMIUM, partner of DECATHLON: online hire of skiing equipment ➤ Up to 50% discount all year round.

  • Address

    1160, avenue Joseph Thoret 74190 Passy Mont Blanc

  • Website

    https://www.skimium.co.uk/

  • Category

    Other

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Customer reviews

  • 5 / 5 1
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    Great new store with fantastic polite staff

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  • 5 / 5 1
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    We’ve rented from Top Ski a number of times, and the service and advice is always great excellent. They are attentive and caring, as well as flexible. We also use them for servicing. I strongly recommend them, and will be a return customer.

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  • 5 / 5 1
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    As usual great service, friendly and helpful, superb set of skis. Wouldn't use anyone else.

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  • 5 / 5 1
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    Great equipment

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  • 5 / 5 1
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    Super helpful and so friendly. Will definitely use this ski hire team again. Many thanks! 🤩

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  • 5 / 5 1
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    Frank and the team at Avoriaz sports were so helpful and knowledgeable. I’d not hesitate to recommend them.

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  • 5 / 5 1
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    Very good ski boot fitting. Kid had to change boots at some stage - no issues. Would recommend for hire in Belle Plagne

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  • 5 / 5 1
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    Great service

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  • 5 / 5 1
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    Everything was great

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  • 5 / 5 1
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    Whilst very very busy on handover day, excellent team, good kit, will absolutely use them again.

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  • 5 / 5 1
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    Very helpful

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  • 5 / 5 1
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    The staff were friendly and organised, the equipment was good, and it was reasonably priced. Will definitely use this shop again.

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  • 5 / 5 1
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    The staff were very friendly and helpful which made the hire process so breezy.

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  • 5 / 5 1
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    Friendly service and very helpful. Would recommended to anyone

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  • 5 / 5 1
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    Staff were great as always.

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  • 5 / 5 1
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    The staff at skimum topski Avoriaz were so helpful! They saw us so quick and gave advise on ski sizing for the conditions. Great service! I would definitely use again.

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  • 5 / 5 1
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    This is our 4th time of hiring. Always excellent and friendly service. My fav ski shop

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  • 5 / 5 1
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    Great thank you.

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  • 5 / 5 1
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    Very helpful, friendly, efficient, great equipment. Exactly what you need.

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  • 5 / 5 1
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    Very friendly and helpful crew. Smooth and nice experience.

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  • 5 / 5 1
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    Excellent customer service by a very friendly and welcoming lady who served us. I needed to add a helmet which was no trouble. She took the time to find the right skis for us all and was very good with the children. The price was also very competitive and we walked straight in without queuing, both when we collected and dropped off our equipment. Would highly recommend and use this shop in the future.

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  • 5 / 5 1
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    Really helpful and knowledgeable. Even when we had to change boots mid week the team in skimium were excellent.

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  • 5 / 5 1
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    Knowledgeable, thorough and efficient

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  • 5 / 5 1
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    Great staff

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  • 5 / 5 1
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    I had booked the equipment wrongly, at a different store. It was sorted very quickly.

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  • 5 / 5 1
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    Excellent service, quality equipment and friendly staff.

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  • 5 / 5 1
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    The service in Cyrils Ski Hire Alpe d'Huez was very good. I changed My Boots, Skis and Poles during our weeks stay and they were always happy to help

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  • 4 / 5 1
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    Grumpy man, very friendly lady!

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  • 5 / 5 1
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    Great

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  • 5 / 5 1
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    Really helpful staff in a small establishment! Couldn’t have been more helpful. Thank you.

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  • 5 / 5 1
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    Very accommodating, especially when selecting boots.

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  • 5 / 5 1
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    Great friendly staff, good equipment provided

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  • 5 / 5 1
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    Friendly, knowledgable, lockers on site and right next to the ski lift.

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  • 3 / 5 1
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    The staff were friendly, but the equipment was quite old and damaged (2 of 4 helmets, 2 out of 4 sets of skis) and the staff did not take much care in fitting the correct boot sizes. In fact at least one of our group was given boots 1.5 sizes too big that caused problems and pain all week. So not the best ski hire we have had. I would not use them again.

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  • 5 / 5 1
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    Couldn’t be more helpful. Will definately use the store again.

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  • 4 / 5 1
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    Always get good service with Skimium

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  • 4 / 5 1
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    Busy day

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  • 5 / 5 1
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    Excellent service and very friendly

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  • 4 / 5 1
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    Mostly great, but my daughter was given skis that were quite a bit too big for her. She needed to try different boots after a couple of days and this change was v easy and the shorter skis when we realised worked great.

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  • 4 / 5 1
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    Staff friendly, however when we’ve hired from her previously they had scales to weigh people so they knew how heavy they were for skis but not this time and I wasn’t sure of exact weight of my children. Bring back the scales!

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  • 5 / 5 1
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    Great equipment. No queuing

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  • 5 / 5 1
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    Young staff member was really helpful, I couldn't recomend him enough after I was struggling with a number of boots. Please please reward him for his good service!

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  • 4 / 5 1
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    Initially good, but had to swap a ski as it was faulty.

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  • 5 / 5 1
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    We had an issue with my son's skis half way through the week. They were very helpful and provided a replacement pair immediately (Offering a slightly better pair).

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  • 5 / 5 1
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    Amazing service and very friendly and helpful. Great with children and spoke brilliant English.

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  • 4 / 5 1
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    Pretty good experience overall. No delay collecting or returning equipment. Equipment was of a decent standard and reasonable price. Ski boots especially were comfortable for all.

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  • 5 / 5 1
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    Franke is always so pleasant and helpful! We have been going to him for the past 4 years! It’s the only place we hire from in Avoriaz… thanks again!!

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  • 5 / 5 1
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    Cccc

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  • 5 / 5 1
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    Very nice and frendly personal..

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  • 5 / 5 1
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    Friendly, speedy service, with good advice for equipment.

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  • 5 / 5 1
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    Avoriaz Sports were superb. Very friendly and helpful with the equipment each day. Would definitely be my first choice hire shop next time I visit Avoriaz

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  • 5 / 5 1
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    excellent staff

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  • 5 / 5 1
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    Excellent would use again

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  • 5 / 5 1
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    Very friendly store, quick service

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  • 5 / 5 1
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    Friendly great service

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  • 5 / 5 1
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    Excellent and efficient service. Very friendly and good boot fitting for young kids. They even helped my 4yr old son who wanted different coloured skis

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  • 5 / 5 1
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    Friendly helpful staff

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  • 5 / 5 1
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    All good, thanks

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  • 5 / 5 1
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    Great service, and were very helpful for swapping out a pair of boots giving pain.

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  • 5 / 5 1
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    Very helpful staff

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  • 5 / 5 1
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    very helpful staff

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    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Great ski shop

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  • 5 / 5 1
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    Great kit, it was end of season but the kit was in good shape and a small niggle with a snowboard boot was quickly resolved.

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  • 5 / 5 1
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    They could not have been more helpful all week.

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  • 3 / 5 1
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    Have used this store before hence returned. No one else in store so quick and easy service. Boots and skis for younger child were more than adequate. Needed a boot change for older child as he was getting blisters. Replacement boots better but many seasons old…the heels had been walked through to the boot itself. Service was fine, but apparatus old and tired. This shop sells excellent high level gear…shame rental skis and boots not to the same standards

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  • 4 / 5 1
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    Luke in Gonnet sports could do with some customer service training His older colleague is wonderful I had to try 4-5 boots before I was finally offered a brand new pair which were still one size too big All plus stars are for older colleague

    Review of , following an experience of by *

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  • 5 / 5 1
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    Great. Such helpful friendly staff

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  • 5 / 5 1
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    Great staff at top ski in avoriaz- 100% happy with our ski and boot hire

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  • 5 / 5 1
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    Great service and equipment

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  • 5 / 5 1
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    Davide was great - informative, helpful and friendly

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  • 5 / 5 1
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    Brilliant service and friendly staff

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  • 5 / 5 1
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    Efficient and friendly service.

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  • 5 / 5 1
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    Great service

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  • 5 / 5 1
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    Great service. As a first time ‘skier’ the booking processing, the collection experience and everything else were smooth and easy. The team were kind and helpful. Highly recommend.

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  • 5 / 5 1
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    Staff were incredible. So so helpful, especially with young children

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  • 5 / 5 1
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    Very helpful staff .

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  • 5 / 5 1
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    Attended the shop at about 2pm on a Saturday and we were the only customers. Granted the shop is not in the centre of the busiest part of La Plagne but in the quieter Plagnes Villages but that is why we chose it - saved time in the long run.

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  • 5 / 5 1
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    Good shop

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  • 5 / 5 1
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    excellent service

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  • 5 / 5 1
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    Excellent and friendly service

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  • 5 / 5 1
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    Wonderful service , will definitely use again :)

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  • 5 / 5 1
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    Good service. No wait, but limited availability of equipment.

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  • 5 / 5 1
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    Great friendly staff. Always helpful.

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  • 2 / 5 1
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    Despite ordering a month in advance when we got to the store 3 of the 4 adults could not get the right sized all mountain skis. We did get them the next day but their was no choice. We paid for the emotion pack which cost SF160. I hire skis at leastv 4 times a year and for this price you get skis that are maybe 2 years old and with a selection. We got Black Crow Vertis skis which frankly were old and beaten up.

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  • 5 / 5 1
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    Very helpful staff and ideally placed for the Ardent lift

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  • 5 / 5 1
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    Excellent service and a joy to deal with Christina and her. Olleagues.

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  • 4 / 5 1
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    Overall as expected...

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  • 5 / 5 1
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    Excellent friendly helpful staff, really great boot fitting advice too.

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  • 1 / 5 1
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    Boots not fitted correctly, skis were broken and grumpy when asked to replace

    Review of , following an experience of by *

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  • 5 / 5 1
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    Friendly people and good quality equipment.

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  • 5 / 5 1
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    Friendly staff and the equipment was ready for us

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  • 5 / 5 1
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    Good service and equipment

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  • 4 / 5 1
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    As we were flying from South Africa and arriving late afternoon on the Friday, we made an email request to collect our equipment that afternoon. The shop responded favourably but when we went to the shop we were told that we couldn't and that all the equipment had to be dried out from the previous weeks rentals. In the morning a large group had arrived just before us at the shop and we were caught up in a long queue, which is exactly what we were trying to avoid. The equipment we were given had definitely seen better days and was pretty battered and worn. Having said that the staff were very receptive to changing the worn boots and helmet a few days in to our 10 day rental. Overriding feeling was that it was a long way to come to be given second grade equipment.

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  • 5 / 5 1
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    Lovely assistants very helpful and accommodating

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  • 5 / 5 1
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    Really friendly and helpful staff

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  • 5 / 5 1
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    Friendly staff and great service, would recommend and will use next time we visit

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  • 5 / 5 1
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    Staff very helpful, spoke both English and French. Gave us good advice on the conditions and the mountains each day

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  • 5 / 5 1
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    As per my review on Google, me and my group received excellent service from Skimium - ACTION SPORT. We booked 10 sets of skis on the Skimium website ahead of our trip to Morzine in March. We arrived to collect the skis at 18:30 on Sunday evening (30 minutes before closing). The Skimium staff provided great service and were extremely efficient. Our group was attended to by three staff members within minutes of arriving. The equipment and boots were in good condition and served us well for the week of our stay. One of our group required a boot change midweek due to a sizing issues. This was done without any issues or charge. Would recommend and use again.

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  • 5 / 5 1
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    Centrally located, very friendly & informative

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  • 4 / 5 1
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    Friendly staff, quick and easy. Equipment old and poor condition albeit worked fine

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  • 5 / 5 1
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    Excellent service from booking to return. The shop staff were super helpful.

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  • 5 / 5 1
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    Helpful staff

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  • 5 / 5 1
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    Excellent, helpful

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  • 5 / 5 1
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    Kind and flexible staff. Thought along with my wishes.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Everything was smoothly handled by the store workers, in receiving and returning the equipment. Thank you very much for the service!

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  • 5 / 5 1
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    Cyril sports - the ONLY place to hire kit in ALPE DHUEZ. So glad I found this place and the 5* reviews were very accurate. I’ve never known such attentive and fabulous customer service (didn’t think I’d be writing this about something as basic as ski hire)

    Review of , following an experience of by

  • 2 / 5 1
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    Took out the insurance but one it soms skis snapped at the back and I had to pay 50 euro. They were old skiis in their second season and clearly had a latent defect. My son is only ;6kg and was skiing with an instructor on the piste. Never seen a break like this in 43 years of skiing

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  • 5 / 5 1
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    Great location opposite the main chair lift and gondola so no need to carry them far. Light & airy shop so you don’t get hot when putting on your boots. Well organised and helpful English speaking staff. Good quality skis

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  • 5 / 5 1
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    The customer service at Skimium was excellent and supportive! Always friendly and accepting of three little children too!

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  • 5 / 5 1
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    Possibly the best kit we have ever had. For me the boots were the most comfortable ever. The girls helmets were very clean and in really good condition. Pick up and drop off quick and easy.

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  • 5 / 5 1
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    Staff super helpful, facilities and kit great. They even stored our ski boots which werent hired for us.

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  • 5 / 5 1
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    Sophie and her team were excellent.

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  • 5 / 5 1
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    Prompt service from a helpful and knowledgeable team. Quality of equipment was great and nothing was too much trouble. Highly recommended.

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  • 5 / 5 1
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    The employees were very helpful and very compassionate when I was having a nightmarish morning. I greatly appreciate their assistance and suggest that they get a raise.

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  • 5 / 5 1
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    Great staff, great service, recommend.

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  • 5 / 5 1
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    Great service and value for money. Skis and boots were excellent.

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  • 5 / 5 1
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    Very helpful and have options of skis which I could have. Bindings were a bit loose but this is typical of ski rental

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  • 5 / 5 1
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    Fantastic service efficient affordable and great products. Staff are all friendly and knowledgeable- thanks all see you next time

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  • 5 / 5 1
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    Very easy experience, I would rent from them again.

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  • 5 / 5 1
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    What a brilliant way to pre-book one’s equipment. Easy website AND IT WORKED! Upon arrival in Wengen it could not have been easier or more friendly. It almost became a habit to ask their ski run for the days advice. Could not have been a nicer experience. Thank you.

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  • 5 / 5 1
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    Helpful staff. Spoke English and quick service. Also competitive price.

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  • 5 / 5 1
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    Helpful staff and excellent service

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  • 4 / 5 1
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    Store was easy to locate and staff pleasant. Simple to book on line but the system would not accept my Decathlon card number, stating it did not exist so I was unable to claim the 5% discount. I paid for an All Mountain Ski and wanted to try Elan Ripstick or Volkl Blaze or Fischer Ranger. The store had none of these and it appeared to have a vast stock of Kastle skis. I accepted the DX84, the snow conditions were variable, the ski was ok but not what I wanted to try. It also had a Skiset logo on the tip!

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  • 5 / 5 1
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    Great

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  • 5 / 5 1
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    Excellent and friendly staff

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  • 5 / 5 1
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    The easy booking and good price for good equipment was only surpassed by the most excellent customer service. Real local, really friendly, really really great experience. Thanks to all the team and specifically the gentleman working 25th-27th of March 2024. You were wonderful with the kids. Cheers

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  • 5 / 5 1
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    Sophie is always an absolute joy to see again!

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  • 5 / 5 1
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    Grest service. Easy pickup

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    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Excellent service, fast and efficient. Friendly and helpful staff.

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  • 5 / 5 1
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    VERY PROFESSIONAL AND POSITIVE ATTITUDE

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  • 5 / 5 1
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    Excellent service.

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  • 5 / 5 1
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    very smooth and profesional sevice

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  • 5 / 5 1
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    Excellent and easy

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  • 5 / 5 1
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    Lovely staff

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  • 4 / 5 1
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    Great customer service. We had a couple of issues with the condition of the gear and availability, but the team rectified them brilliantly. Also good value for money.

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  • 5 / 5 1
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    Very helpful and friendly staff

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  • 5 / 5 1
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    The staff were all friendly and helpful. The price was good and the equipment was perfect!

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  • 4 / 5 1
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    Kit was all available at the correct time

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  • 5 / 5 1
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    Great quality equipment. Swift and friendly service in the store.

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  • 5 / 5 1
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    We were lucky that the store was quiet and we had a helpful member of staff who got the four of us sorted in no time. A very good experience and one we'll be happy to repeat.

    Review of , following an experience of by

  • 1 / 5 1
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    Heel binding on one of the Skis was broken, causing it to slowly slide back by itself while skiing. Ski came off on the Arolles black run so I had to slide part of the icy run on my body causing me bruising which made sitting and skiing uncomfortable for the rest of the trip. Lucky, considering how much worse my injuries could have been. Person issuing the equipment seemed dazed/confused the entire time. And this is perhaps why the broken binding wasn't noticed. Would have had to walk 1km+ uphill in Ski boots had i not known how to adjust a heel binding myself. Store representative confirmed that the heel binding was broken, justifying it saying it was "very rare". Clearly not stringent enough testing of equipment before issuance! Store representative then gave me an email to contact regarding a refund, but when I emailed this address I received a automatic reply saying I required an "exceptional refund form" from the store. This clearly should have been told to me in the store, alone with the form.

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  • 5 / 5 1
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    The guys were great, extremely helpful

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