Customer reviews for theilexwood.com

Customer reviews

• 5 / 5 1

  

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  Great products, love these balms. Quick delivery. Excellent as always.

  Review of 12/12/2022, following an experience of 19/11/2022 by CATHERINE U.

• 5 / 5 1

  

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  This is now my third order for the lemon and peppermint balm . Had definitely helped keep cold sores at bay . Would highly recommend . Lovely little tin . Fast shipping .

  Review of 12/12/2022, following an experience of 14/11/2022 by BEVERLY H.

• 5 / 5 1

  

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  Easy to navigate quick to deliver

  Review of 11/12/2022, following an experience of 03/11/2022 by JACQUIE B.

• 5 / 5 1

  

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  Website is very customer friendly and all products are not only excellent quality but also well priced. Great delivery timescales. Also and unlike many large companies, the owner Holly, answers any queries promptly and with a friendly yet professional approach. Great company to deal with and I have ordered many times and will continue to do so.

  Review of 11/12/2022, following an experience of 12/11/2022 by ANDREW R.

• 5 / 5 1

  

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  Great products at a great price...love it!!

  Review of 11/12/2022, following an experience of 21/11/2022 by LOUISE H.

• 5 / 5 1

  

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  Lovely product, has made such a difference to my skin, will order again. Also impressed with the prompt service, having had a bad experience with another company, The Ilex Wood team are on the ball.

  Review of 11/12/2022, following an experience of 21/11/2022 by ANN R.

• 5 / 5 1

  

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  Very happy dealing with Ilex Wood. Very good personal contact.

  Review of 11/12/2022, following an experience of 27/11/2022 by KATHRYN P.

• 5 / 5 1

  

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  Excellent service prompt delivery, good quality product

  Review of 16/11/2022, following an experience of 04/10/2022 by MIA W. *

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• 5 / 5 1

  

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  Love these products. They smell amazing, are just the right size to take with me wherever I go and they are local to me which is great as I like to buy from local independent producers. They will be my go to for balms forever.

  Review of 15/11/2022, following an experience of 22/10/2022 by SHANNON W. *

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• 5 / 5 1

  

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  Easy to order, arrives speedily and is amazing.

  Review of 15/11/2022, following an experience of 08/10/2022 by THEO Y. *

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• 5 / 5 1

  

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  Super website

  Review of 15/11/2022, following an experience of 04/10/2022 by MAX K. *

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• 5 / 5 1

  

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  Purchased as a present for my wife. She absolutely loved the natural vegan range of products in the box. Happy wife, happy life 😂😁

  Review of 14/11/2022, following an experience of 13/10/2022 by HARRISON B. *

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• 5 / 5 1

  

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  Very good, love the product.

  Review of 14/11/2022, following an experience of 28/10/2022 by CARRIE E. *

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• 5 / 5 1

  

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  I have been using the cleaner and moisturiser for a couple of years now and just love them. They don’t make my skin react like mainstream products do and Ilex Wood products smell devine.

  Review of 10/11/2022, following an experience of 29/10/2022 by LUCAS P. *

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• 5 / 5 1

  

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  Excellent service as usual. The website is informative about each product and orders are easy to place and efficiently dealt with. I have used both the Face Cream and Cleansing Balm before.The packaging is attractive and eco friendly.

  Review of 09/11/2022, following an experience of 30/10/2022 by HELENA M. *

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• 5 / 5 1

  

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  Friendly, efficient and environmentally sound company with some excellent cost-effective products

  Review of 08/11/2022, following an experience of 30/10/2022 by CLAIRE L. *

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• 5 / 5 1

  

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  I needed a richer product for my dry skin now the winter is approaching, the serum and moisturiser are perfect, I love applying this before bed, letting it melt into my skin, and I wake up glowing. People keep commenting how well my skin looks and it feels great too. The scent it wonderful, and you can feel how natural this product is, I highly recommend The Ilex Wood.

  Review of 08/11/2022, following an experience of 06/10/2022 by CHELSEA L. *

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• 5 / 5 1

  

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  Very easy-to use site. UI quite intuitive, although the Single order & subscription order products are not easily discernable/grouped to a user perhaps not paying quite as much attention when ordering

  Review of 08/11/2022, following an experience of 12/10/2022 by PETE S. *

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• 4 / 5 1

  

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  Love that it’s all natural. My mum uses the calendula salve for her psoriasis, it helps stop the itching, lots better than nasty steroid creams and lasts for ages. So I ordered a gift set for my friend. I liked that I could order a selection of small containers on the website for her to try. It gives good explanation of what they are and came with a leaflet which is very helpful. Delivery was quick and customer service excellent. Only negative I can think of is that some of the products may seem expensive but given the salve helps ease the itching of my mum’s psoriasis means it’s worth every penny! Definitely recommend.

  Review of 08/11/2022, following an experience of 09/10/2022 by LOGAN R. *

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• 5 / 5 1

  

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  Easy ordering process fast delivery

  Review of 08/11/2022, following an experience of 20/10/2022 by LEWIS R. *

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• 5 / 5 1

  

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  I have only yet tried the deodrant from Ilexwood which I am more than satisfied with (both feels and smells natural) now on repeat order, my recent purchase is for my wife's pending birthday so yet to comment however I have one small criticism it would be good to have a gift packing option, as some people are not blessed with the art of present wrapping. Keep up the good work Steve

  Review of 07/11/2022, following an experience of 29/10/2022 by MAISIE T. *

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• 5 / 5 1

  

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  It's sadly very difficult to find all-natural skincare products these days - really glad I discovered this company.

  Review of 07/11/2022, following an experience of 05/10/2022 by DENNIS C. *

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• 5 / 5 1

  

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  Alway a good service

  Review of 07/11/2022, following an experience of 14/10/2022 by EDEN T. *

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• 5 / 5 1

  

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  Such wonderful products. I bought the lip balms. Lovely customer service, nicely packaged. Feels so good on my lips

  Review of 07/11/2022, following an experience of 12/10/2022 by ADAM M. *

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• 5 / 5 1

  

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  Web site easy to use excellent customer information delivery fast well wrapped in recyclable material excellent product just love it

  Review of 07/11/2022, following an experience of 04/10/2022 by AIDEN G. *

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• 5 / 5 1

  

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  Great company - love the use of all natural ingredients & plastic-free packaging :) Will definitely shop here more in the future!

  Review of 07/11/2022, following an experience of 08/10/2022 by ALEXANDRA S. *

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• 5 / 5 1

  

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  Great website!

  Review of 07/11/2022, following an experience of 30/10/2022 by GEORGE E. *

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• 5 / 5 1

  

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  Wonderful products - have been using gif last 5 years

  Review of 07/11/2022, following an experience of 23/10/2022 by MELISSA B. *

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• 5 / 5 1

  

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  theilexwood website is a good one, products nicely photographed and described. I have used the brand before and delivery of my order was prompt as usual. I will continue to shop here as the salves me and my mum use really help our skin and smell wonderful. Thank you from Lainey.

  Review of 07/11/2022, following an experience of 17/10/2022 by MICHAEL H. *

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• 5 / 5 1

  

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  Great value for money & genuine natural products which are of excellent quality. Timely delivery

  Review of 07/11/2022, following an experience of 06/10/2022 by TARA R. *

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• 5 / 5 1

  

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  Wonderful products - I have been using The Ilex Wood for the last few years. No skin break outs or oiliness. It suits my skin perfectly and my skin always feels moisturised and smooth

  Review of 07/11/2022, following an experience of 12/10/2022 by SOPHIA S. *

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• 5 / 5 1

  

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  I have tried many products from the Ilex range and also buy the deodorant for my son who lives in Soain. We are never disappointed. The quality and service are excellent. I thoroughly recommend.

  Review of 07/11/2022, following an experience of 23/10/2022 by ELLIE M. *

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• 5 / 5 1

  

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  Easy to use web site and very informative

  Review of 07/11/2022, following an experience of 04/10/2022 by EDWARD W. *

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• 5 / 5 1

  

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  Excellent products!

  Review of 17/10/2022, following an experience of 20/09/2022 by FLORENCE W. *

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• 5 / 5 1

  

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  Thank you so much for these excellent, natural products. It was great to receive them so nicely wrapped and in good time. The frankincense and rose face oil is deeply nourishing and great for my ageing skin!

  Review of 16/10/2022, following an experience of 05/08/2022 by BARRY B. *

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• 5 / 5 1

  

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  Love Ilex Wood products and this order was no exception. Fast delivery, beautifully presented and beautiful, sustainable and recyclable packaging. Great price too. The products work

  Review of 16/10/2022, following an experience of 09/09/2022 by GRAHAM E. *

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• 5 / 5 1

  

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  Shopping with The Ilex Wood a very easy and enjoyable experience. Holly is very friendly and responsive with a high focus on customer service. Beautiful products with very healing properties, non toxic, cruelty free, all vegan options, all recyclable packaging and Beautifully packaged. A wonderful small business with an environmental conscious. I would never go back to big branded, toxic and cruel skincare and makeup

  Review of 16/10/2022, following an experience of 10/09/2022 by CHARLIE P. *

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• 5 / 5 1

  

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  Fabulous products I have been using for years. Excellent service and communications

  Review of 16/10/2022, following an experience of 04/09/2022 by LEE J. *

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• 5 / 5 1

  

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  we love the product. Have purchased several previously, so we were thankful to be able to get a supply for the future. Great service and super fast.

  Review of 15/10/2022, following an experience of 19/09/2022 by ELIZABETH P. *

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• 5 / 5 1

  

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  Web site is simply and user friendly i love it! Communication was brilliant and fast delivery. The products came in lovely packaging, felt like

  Review of 12/10/2022, following an experience of 27/09/2022 by DAVE S. *

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• 5 / 5 1

  

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  Great feedback also if you have any queries. Very quick delivery service and good website

  Review of 11/10/2022, following an experience of 20/09/2022 by HOLLIE S. *

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• 5 / 5 1

  

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  I like this site -gives of a genuine feel about it as in simple but effective products perhaps I shouldn’t use the word simple and say natural products which work on my sensitive skin -would love if they brought out an spf range

  Review of 10/10/2022, following an experience of 18/09/2022 by DANIELLE S. *

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• 5 / 5 1

  

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  Always happy with both the products and service

  Review of 09/10/2022, following an experience of 04/09/2022 by HANNAH S. *

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• 5 / 5 1

  

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  Excellent service and brilliant products, I definitely recommend.

  Review of 09/10/2022, following an experience of 04/09/2022 by TOBY R. *

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• 5 / 5 1

  

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  Easy to navigate, beautify selection. Ships promptly and seller is very friendly!

  Review of 08/10/2022, following an experience of 21/09/2022 by TYLER W. *

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• 5 / 5 1

  

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  Easy to order, quick delivery.

  Review of 08/10/2022, following an experience of 04/09/2022 by ANNA H. *

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• 5 / 5 1

  

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  Great. No P&P cost either.

  Review of 23/09/2022, following an experience of 04/08/2022 by CHRISTOPHER K. *

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• 5 / 5 1

  

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  It's easy to find what you want and it was delivered quickly

  Review of 20/09/2022, following an experience of 05/08/2022 by MIA M. *

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• 5 / 5 1

  

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  Easy site to navigate, prompt delivery, excellent products.

  Review of 15/09/2022, following an experience of 01/08/2022 by DARREN M. *

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• 5 / 5 1

  

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  Highly recommend this company, quick delivery, well packaged, excellent communication.

  Review of 14/09/2022, following an experience of 31/08/2022 by WILLIAM B. *

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• 5 / 5 1

  

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  Very happy with the service and the products from The Ilex Wood.

  Review of 12/09/2022, following an experience of 05/08/2022 by DAN C. *

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• 5 / 5 1

  

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  Tried so many natural deodorants, when looking for an alternative for the mainstream brand product I was using for decades, and none came close to what I expected from my deodorant to do. Alex Wood 'Ylang-ylang & Cedarwood' has blown my mind exceeding all my expectations. It works as good as the top antiperspirants but better, as not blocking my pores with toxic chemicals to stop skin from sweating, it lets skin work naturally but manages to make my underarms smell beautifully at the same time. All day long! Tested at the gym, during all day hiking/cycling trips and I must say, FINALLY I am confident in a natural product as I was with my old Antiperspirant. It is delicate to my skin, does not irritate it even when applied on freshly shaved armpit, it releases its amazing fragrant when body temperature rises AND let’s my skin do, precisely what it supposed to do – cool down and eliminate unwanted substances from the body by SWEATING. Super happy with this product. Highly recommended!

  Review of 12/09/2022, following an experience of 03/08/2022 by AIDEN H. *

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• 5 / 5 1

  

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  Ultimately I found The final treatment for my rosacea that I got after dermabrasion.spend thousands trying many creams all failed and this one thing that was lying in my drawer for so long did the magic 🎩 Rose and frankincense

  Review of 12/09/2022, following an experience of 04/08/2022 by JAYDEN P. *

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• 5 / 5 1

  

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  Fantastic really pleased

  Review of 12/09/2022, following an experience of 06/08/2022 by ADAM R. *

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• 5 / 5 1

  

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  Straight forward website

  Review of 12/09/2022, following an experience of 10/08/2022 by EVA C. *

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• 5 / 5 1

  

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  As usual a brilliant and personal service from Holly !!

  Review of 12/09/2022, following an experience of 31/08/2022 by JACK M. *

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• 5 / 5 1

  

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  Good efficient delivery

  Review of 12/09/2022, following an experience of 18/08/2022 by DARREN B. *

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• 5 / 5 1

  

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  A beautiful product ! Handcrafted with a lot of love ! Love the ingredients, size of pot and the healing results are incredible. Thank you !

  Review of 12/09/2022, following an experience of 21/08/2022 by STEVE K. *

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• 4 / 5 1

  

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  Not possible to get a subscription product and a normal product in the same go. Simple but could maybe be a little clearer. Quality products.

  Review of 12/09/2022, following an experience of 12/08/2022 by HELENA O. *

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• 5 / 5 1

  

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  Great website everything is clear and examined well. Nice packaging too. Quick delivery

  Review of 12/09/2022, following an experience of 29/08/2022 by RYAN P. *

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• 5 / 5 1

  

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  Excellent customer service who value their customer opinion.

  Review of 15/08/2022, following an experience of 01/07/2022 by NOAH S. *

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• 5 / 5 1

  

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  Love these products. They smell gorgeous

  Review of 14/08/2022, following an experience of 08/07/2022 by HELEN E. *

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• 5 / 5 1

  

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  Site easy to navigate. Great shipping, great customer service.

  Review of 12/08/2022, following an experience of 09/07/2022 by ASHLEY R. *

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• 5 / 5 1

  

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  Good good good

  Review of 09/08/2022, following an experience of 03/07/2022 by KIMBERLY R. *

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• 5 / 5 1

  

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  Small independent shop. Offering helpful friendly advice. Quick delivery. Would highly recommend.

  Review of 08/08/2022, following an experience of 11/07/2022 by STEVE C. *

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• 5 / 5 1

  

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  I started using some of the products from Ilex Wood when the shops were closed. Now I regularly use the lemon and bergamot face cleansing balm, rose and frankincense cream and serum, deodorant, and chocolate orange body balm. Always quick delivery and minimal waste in the packaging!I have sensitive skin and like natural ingredients, so all of these Ilex Wood products have been perfect for me. I now use little else when it comes to face or skin products.

  Review of 08/08/2022, following an experience of 10/07/2022 by RACHEL S. *

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• 5 / 5 1

  

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  I have been using The Ilex Wood products for the last 5 years. I always have the facial cleanser and serum. Great to use snd they suit my skin perfectly- no breakouts or dryness. I love the smell and texture. Always efficient on the delivery and responsive to any requests.

  Review of 08/08/2022, following an experience of 29/07/2022 by FLORENCE P. *

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• 5 / 5 1

  

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  Very easy site to use , everything is straightforward and set out in a good way

  Review of 07/08/2022, following an experience of 23/07/2022 by ROWENA M. *

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• 5 / 5 1

  

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  Excellent products, swiftly sent. Delighted with these all natural items.

  Review of 07/08/2022, following an experience of 14/07/2022 by ROXANNE M. *

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• 5 / 5 1

  

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  All products well packaged and of excellent quality

  Review of 07/08/2022, following an experience of 10/07/2022 by ISLA C. *

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• 5 / 5 1

  

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  I am very satisfied with the quick delivery and the quality of the products. Inquiries are also dealt with immediately in a friendly and courteous manner.

  Review of 07/08/2022, following an experience of 08/07/2022 by JOSEPH L. *

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• 5 / 5 1

  

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  As always a great service from Holly !!

  Review of 07/08/2022, following an experience of 18/07/2022 by CARRIE K. *

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• 5 / 5 1

  

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  The customer service is fantastic and delivery was really fast and delighted with products. Also nice to use a small business that shows care in its products and customers.

  Review of 07/08/2022, following an experience of 07/07/2022 by STEPHEN D. *

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• 5 / 5 1

  

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  This company produce excellent quality products. Love them. They are also perfect gifts for my family. ❣️

  Review of 07/08/2022, following an experience of 24/07/2022 by MARK C. *

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• 5 / 5 1

  

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  My wife loves using the product.

  Review of 07/08/2022, following an experience of 27/07/2022 by CAROLINE C. *

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• 5 / 5 1

  

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  Excellent, there is no other company I would buy natural all plant products from.

  Review of 21/07/2022, following an experience of 15/06/2022 by MASON P. *

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• 5 / 5 1

  

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  Delighted to have found this company. Site is easy to use. more importantly, the products are fabulous!

  Review of 17/07/2022, following an experience of 13/06/2022 by SIENNA L. *

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• 5 / 5 1

  

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  Great service, always quick delivery and packaged well, love your items, hope to try more, Couldn’t ask for more, would recommend …………………. Thankyou ………………………………………….

  Review of 17/07/2022, following an experience of 02/06/2022 by CHARLIE S. *

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• 5 / 5 1

  

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  Good fast service

  Review of 17/07/2022, following an experience of 17/06/2022 by SARAH T. *

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• 4 / 5 1

  

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  Site navigation was easy as not a big site. It was easy to find what I wanted. It was easy to place the order and am satisfied with the service and the product also

  Review of 16/07/2022, following an experience of 02/06/2022 by ZACH H. *

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• 5 / 5 1

  

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  Great service and products. Really helped with my sensitive skin.

  Review of 11/07/2022, following an experience of 17/06/2022 by TARA M. *

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• 5 / 5 1

  

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  Easy to use website, quick delivery, excellent customer service and amazing products.

  Review of 10/07/2022, following an experience of 08/06/2022 by SALLY R. *

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• 5 / 5 1

  

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  Very satisfied with the whole process from website selection to quick and efficient delivery.

  Review of 10/07/2022, following an experience of 01/06/2022 by ERIN R. *

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• 5 / 5 1

  

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  Brilliant website

  Review of 10/07/2022, following an experience of 12/06/2022 by PAULINE W. *

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• 5 / 5 1

  

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  Excellent service.

  Review of 10/07/2022, following an experience of 21/06/2022 by ALFIE S. *

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• 5 / 5 1

  

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  Quick and easy to see what products are available and information about each.

  Review of 10/07/2022, following an experience of 15/06/2022 by AIDEN K. *

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• 5 / 5 1

  

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  I love The IlexWood products,

  Review of 10/07/2022, following an experience of 24/06/2022 by FRED P. *

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• 5 / 5 1

  

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  Lovely product and despatched immediately.

  Review of 09/07/2022, following an experience of 28/06/2022 by ELSIE W. *

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• 5 / 5 1

  

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  Quick delivery and well packaged.

  Review of 09/07/2022, following an experience of 13/06/2022 by KYLE W. *

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• 5 / 5 1

  

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  Lovely, my skin looks great, it smells georgious too.

  Review of 29/06/2022, following an experience of 27/05/2022 by NICOLE D. *

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• 5 / 5 1

  

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  This eye serum is amazing. Feels great around the eye area, and so easy to use. The results of using this is so good, very impressed 😊

  Review of 27/06/2022, following an experience of 31/05/2022 by SAMANTHA M. *

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• 4 / 5 1

  

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  I am generally very happy with the products but I feel the balms in the set I bought do not particularly target the skin problems they purport to do

  Review of 26/06/2022, following an experience of 16/05/2022 by FRANK M. *

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• 5 / 5 1

  

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  A company that makes you feel valued as a customer. Always a quick delivery and products come in recyclable pots and bottles.

  Review of 01/03/2021, following an experience of 14/02/2021 by REBECCA R. *

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• 5 / 5 1

  

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  The product arrived very quickly. I have also received information from the company. my e-mails to the company have been answered very quickly and I have been given the information that I required.

  Review of 19/05/2020, following an experience of 24/04/2020 by OWEN M. *

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• 5 / 5 1

  

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  I ordered these products a while ago, but recall that the whole experience was very positive. This is clearly a small, passionate company and the personal touch and quality comes across very strongly.

  Review of 16/05/2020, following an experience of 30/03/2020 by RYAN M. *

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• 5 / 5 1

  

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  Really fast delivery and fantastic customer service

  Review of 16/05/2020, following an experience of 26/03/2020 by EDEN S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I’m loving these products. They arrived beautifully packaged - both the containers for the products and packaging they were posted in. You can tell they’re made with love and care with natural ingredients. I ordered a box set and I’m using everything. The price is very reasonable too. I highly recommend them.

  Review of 12/05/2020, following an experience of 17/04/2020 by FAYE T. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Beautiful customer service.

  Review of 12/05/2020, following an experience of 19/04/2020 by LEE H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Lovely website and products

  Review of 29/11/2019, following an experience of 25/11/2019 by SOPHIE A. *

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• 5 / 5 1

  

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  The cleansing balm is gorgeous and smells amazing as is the moisturizer, I love them 👍🏻✅💚

  Review of 28/05/2019, following an experience of 05/11/2018 by PETER J. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order