Customer reviews for tieapart.com

Customer reviews

• 5 / 5 1

  

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  Servizio fantastico è molto veloce

  Review of 15/03/2024, following an experience of 29/02/2024 by DANIELE R.

• 5 / 5 1

  

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  Great seller. Thanks!

  Review of 03/03/2024, following an experience of 19/02/2024 by NILS H.

• 5 / 5 1

  

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  Everything went according to my expectations.

  Review of 05/12/2023, following an experience of 22/11/2023 by MARTIN R.

• 5 / 5 1

  

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  Ottimo abbigliamento

  Review of 23/10/2023, following an experience of 10/10/2023 by GIOVANNI B.

• 1 / 5 1

  

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  Poor quality product and customer service

  Review of 22/10/2023, following an experience of 26/09/2023 by HANNAH P. *

  *Pseudonymized data at the request of the author

  Answer by tieapart.com

  

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  Dear Customer, We are sorry that the product purchased does not meet your expectations. We have sent you the electronic label to return your purchase for free. Once your return has been received and the integrity of the goods has been verified, you will be refunded through the same payment method. However, we wonder why you did not contact us via our customer service and did not follow the instructions on our platform. Instead, you preferred to open a refund procedure on PayPal, first asking us to refund the total amount of your purchase because the product was of poor quality, then because it was faulty, all naturally without returning the product. We have informed you that the standard refund procedure involves returning the product first. Again, using the PayPal chat, we sent you the courier's prepaid waybill and asked you to use it to return the product at no cost to you. At this point, you have asked us for a 50% refund of your purchase without making the return. In practice, you proposed keeping the product and receiving 50% of its value. Maybe this strategy can work with other smarter sites, but we have followed the standard and correct procedures for ten years and intend to continue. However, always consider us at your disposal for information or clarifications, and we are confident that you will find seriousness and assistance from us. Best regards.

  Answer by Hannah P

  

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  The reason I did not return the item yet is because I paid for shipping the item to me and I do NOT trust you refunding me all my money . Don’t think and analyze too much . This is a simple dissatisfaction of a poor quality product that is in no way worth the 224 dollars that I paid for it . The quality is not worth that much money for a shirt . You will never see me back as a customer or my friends or family

  Answer by tieapart.com

  

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  Dear Customer, It's not a problem of trust. It's a problem of rules. Our policy is clear and reported on our site, both regarding the purchase of our products and regarding return instructions. You ordered a Càrrel Exclusive 200/2 double-twisted cotton shirt of the highest quality. It is one of the most valuable items in our online catalogue. We certainly know its value, and we are sure you too.

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• 5 / 5 1

  

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  Easy to order, good quality shoes delivered on time. I'm very pleased.

  Review of 19/11/2022, following an experience of 03/11/2022 by RICHARD S.

• 5 / 5 1

  

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  Molto comode e fresche da indossare. Naturali al 100%. Il design mi piace molto.

  Review of 23/06/2022, following an experience of 06/06/2022 by KEN D. *

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• 5 / 5 1

  

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  ottimo

  Review of 17/05/2022, following an experience of 02/05/2022 by JENNIFER H. *

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• 4 / 5 1

  

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  Very good service

  Review of 28/04/2022, following an experience of 11/04/2022 by SCARLETT B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Everything has been perfect: site, products, delivery time. Thank You Tieapart!

  Review of 26/03/2022, following an experience of 10/03/2022 by NATHAN S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Inappuntabile

  Review of 22/02/2022, following an experience of 08/02/2022 by GRACE P. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Easy process, fast and smooth processing of the order. Very satisfied.

  Review of 19/01/2022, following an experience of 05/01/2022 by MASON B. *

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• 4 / 5 1

  

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  Tutto perfetto tranne che volevo approfittare del Black Friday per risparmiare qualcosina invece hanno fatto lo sconto ma aumentando il prezzo delle camicie che stavo tenendo d'occhio e questo non è molto carino e corretto a mio avviso.

  Review of 04/12/2021, following an experience of 21/11/2021 by HARRISON S. *

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• 5 / 5 1

  

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  Quality products, fast delivery.

  Review of 28/11/2021, following an experience of 14/11/2021 by IMOGEN H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I purchased a shirt for my future husband, for our wedding day, and it couldn't be more perfect. Also, it arrived within the time frame provided and the packaging appeared to have been done with great care. I would sincerely recommend this company to anyone interested in fine occasion garments. Thank you very much for the great service!!!

  Review of 06/11/2021, following an experience of 24/10/2021 by HOLLY C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Ottimo sito consigliato, spedizione veloce ( un giorno ) e lasciatemelo dire un assistenza veramente all''altezza complimenti

  Review of 30/10/2021, following an experience of 16/10/2021 by JUSTINE M. *

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• 5 / 5 1

  

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  garbo e professionalita

  Review of 17/10/2021, following an experience of 24/09/2021 by HARRISON H. *

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• 5 / 5 1

  

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  professionali e garbati

  Review of 05/10/2021, following an experience of 21/09/2021 by SELINA M. *

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• 5 / 5 1

  

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  Ottimo prodotto e ottima azienda

  Review of 12/09/2021, following an experience of 22/08/2021 by NEIL K. *

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• 5 / 5 1

  

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  Excellent as usual. The necklace I’ve purchased is more beautiful than it seems in the pictures. 5 stars!

  Review of 24/08/2021, following an experience of 11/08/2021 by JASMINE M. *

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• 4 / 5 1

  

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  IL SITO E' SERIO E PROFESSIONALE, RELATIVAMENTE FACILE LA NAVIGAZIONE BEN PRSENTATI I PRODOTTI, TEMPI DI CONSEGNA SONO STATI BREVI.

  Review of 08/07/2021, following an experience of 14/06/2021 by EMMA M. *

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• 5 / 5 1

  

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  Excellent service and great communication, products were great and as described.

  Review of 02/04/2021, following an experience of 17/03/2021 by PAUL R. *

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• 5 / 5 1

  

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  perfect communication with the seller and the order arrived quickly

  Review of 23/01/2021, following an experience of 09/01/2021 by FLORENCE R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great description and photos, showed stock level, great price and quick delivery

  Review of 12/07/2020, following an experience of 29/06/2020 by HELENA H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Perfect

  Review of 19/04/2020, following an experience of 03/04/2020 by JONATHAN H. *

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• 5 / 5 1

  

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  Great service and fast delivery. Thank you.

  Review of 10/09/2019, following an experience of 30/08/2019 by CHARLES J. *

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• 5 / 5 1

  

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  Delivery was quick, and every shirt was packaged in its own box. Really great.

  Review of 24/05/2019, following an experience of 12/05/2019 by ARTHUR B. *

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