Customer reviews
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Production and Delivery nearly two months, I was promised on two occasions that the product would be delivered 'next week' and it was not to then be told it would be the end of January was ridiculous. This caused significant delays on a project that was to be completed during the Christmas break.
Review of , following an experience of by TONY A. *
*Pseudonymized data at the request of the author
Answer by uk.entrancemats.comFlagGood afternoon Mr. Hinchliffe, first of all please accept our apologizes for this delay. we have no excuses, just too many orders to handle. As far as the carpet strips, we haven't received your claim, we couldn't rework the mat. Thank you for your understanding. Best regards. Sandra FELIPE Tel: 020 3514 8706 Mail: contact@entrancemats.com >> https://uk.entrancemats.com >> https://uk.entrancemats.com/blog
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Quality product
Review of , following an experience of by DENNIS K. *
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Good service from Sandra, they helpfully brought forward the delivery date for our company.
Review of , following an experience of by MEGAN W. *
*Pseudonymized data at the request of the author
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It was a long wait ....
Review of , following an experience of by ARTHUR W. *
*Pseudonymized data at the request of the author
Answer by uk.entrancemats.comFlagHi Margaret, thanks for you comment. It is true, we were late, because too many orders. We are doing everything to remedy that. Best regards. Sandra FELIPE Tel: 020 7092 3432 Mail: contact@entrancemats.com EntranceMats.com >> https://uk.entrancemats.com >> https://uk.entrancemats.com/blog
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Average, not that easy to use.
Review of , following an experience of by YVETTE K. *
*Pseudonymized data at the request of the author
Answer by uk.entrancemats.comFlagHi, we always try to improve ourselves, and and improve the system. When a difficulty appears, we are eventually in support to help the customer. Best regards. Sandra FELIPE Tel: 020 7092 3432 Mail: contact@entrancemats.com EntranceMats.com >> https://uk.entrancemats.com ENTRANCEMATS BLOG >> https://uk.entrancemats.com/blog
Answer by Yvette KFlagI note no mention of the long delivery time and broken promise of when it would be delivered. What you charged for delivery the time taken not appreciated.
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