Customer reviews for Vertumotors.com

Customer reviews

• 5 / 5

  

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  Great easy system. Attention by staff at Sunderland Vertu excellent. Sales person Geoff outstanding.

  Review of 03/05/2025, following an experience of 02/05/2025 by WENDY A.

• 5 / 5

  

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  Very helpful and professional

  Review of 03/05/2025, following an experience of 02/05/2025 by DAVID COVENTRY A.

• 5 / 5

  

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  Very happy with the whole process

  Review of 03/05/2025, following an experience of 02/05/2025 by STEPHEN A.

• 5 / 5

  

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  My purchase of a RAV4 was swift , simple and completed and delivered within 5 days with the help of Liam.

  Review of 03/05/2025, following an experience of 02/05/2025 by MARGARET A.

• 5 / 5

  

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  The site was easy to navigate and find what you wanted

  Review of 03/05/2025, following an experience of 02/05/2025 by CHARLOTTE A.

• 4 / 5

  

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  good service overall however i wish i was advised correctly 6 months ago i would have saved alot of money. My most recent visit was a 5* experience Paul Bilton was amazing who was helping me thank you again

  Review of 02/05/2025, following an experience of 01/05/2025 by ANDREW A.

• 5 / 5

  

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  First class service from start to finish, great car purchase with the spec I had been looking for, Marks attention to detail was very refreshing, I was well taken care of and the car is perfect

  Review of 02/05/2025, following an experience of 01/05/2025 by LEE A.

• 5 / 5

  

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  I'd suggest Vertu Kia Nottingham to a friend because it is great.

  Review of 02/05/2025, following an experience of 01/05/2025 by JAMES A.

• 5 / 5

  

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  Very satisfied with the customer service - the garage stayed open late to accommodate me collecting the car after work.

  Review of 02/05/2025, following an experience of 01/05/2025 by CHRIS A.

• 5 / 5

  

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  Found the right car i was after when contacted vertu i got a call back straight away booking myself in for a view and test drive the team at vertu Cheltenham were brilliant 100% great all round experience will recommend to everyone to have a visit

  Review of 02/05/2025, following an experience of 01/05/2025 by ROBERT A.

• 5 / 5

  

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  Neil in commercials is excellent and for my company I wouldn't go anywhere else. Thanks again Neil.

  Review of 02/05/2025, following an experience of 01/05/2025 by STEPHEN HOGG A.

• 5 / 5

  

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  Excellent customer service

  Review of 02/05/2025, following an experience of 01/05/2025 by GRAEME A.

• 5 / 5

  

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  Vertu Volkswagen Huddersfield provided an excellent experience for many reasons. The information they shared was always clear, and I never felt pressured or oversold. I'm extremely happy with my new car and would confidently recommend their services to others.

  Review of 02/05/2025, following an experience of 01/05/2025 by HELEN W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great customer service and helpful deciding right vehicle

  Review of 02/05/2025, following an experience of 01/05/2025 by RAY A.

• 5 / 5

  

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  Great to deal with and got my new van on the road in a couple of days to meet business requirements

  Review of 02/05/2025, following an experience of 01/05/2025 by CRAIG A.

• 5 / 5

  

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  Excellent service from the sales team, Keiren and Chris. Their enthusiasm and knowledge was both refreshing and welcome. Every part of the sales purchase was explained in a very relaxed and more importantly, good humor.

  Review of 01/05/2025, following an experience of 30/04/2025 by LANCE A.

• 5 / 5

  

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  Great job

  Review of 01/05/2025, following an experience of 30/04/2025 by OTIS A.

• 5 / 5

  

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  The staff at Vertu Vauxhall Northampton were good because they were very friendly and professional, good knowledge and communication

  Review of 01/05/2025, following an experience of 30/04/2025 by NICK A.

• 5 / 5

  

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  Incredibly satisfied with all the help I received and the exceptional service given by the staff.

  Review of 01/05/2025, following an experience of 30/04/2025 by VEE A.

• 5 / 5

  

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  Fantastic dealership, all the options you could wish for and even a proper coffee! Also, Jamie was brilliant. Would definitely recommend trying them before buying anywhere else.

  Review of 01/05/2025, following an experience of 30/04/2025 by KEVIN A.

• 5 / 5

  

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  Excellent service staff knowledgeable and very helpful. Thank you.

  Review of 01/05/2025, following an experience of 30/04/2025 by JEANETTE A.

• 5 / 5

  

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  Excellent overall service and would recommend them especially Mitau who was very friendly and helpful.

  Review of 01/05/2025, following an experience of 30/04/2025 by STEPHEN WILLMOR A.

• 5 / 5

  

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  A easy, pleasant company to do business with, great sales staff who are nice to deal with and very helpful. Well done.

  Review of 01/05/2025, following an experience of 30/04/2025 by GRAHAM A.

• 5 / 5

  

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  Very good customer service. AL Prior is a very good sales man. I had a very good experience purchasing the vehicle and will recommend to friends and family

  Review of 01/05/2025, following an experience of 30/04/2025 by CATHERINE LIST A.

• 5 / 5

  

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  MORE THAN 10 IF POSS

  Review of 01/05/2025, following an experience of 30/04/2025 by DAVID A.

• 4 / 5

  

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  Found the vehicle on line with no problems, arranged a price for our car and then arrived test drove it and was able to drive away the new one on the same day

  Review of 01/05/2025, following an experience of 30/04/2025 by SUSAN HALSALL A.

• 5 / 5

  

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  It was a great experience from pre sales to purchase and after sales a great end to end sales experience.

  Review of 30/04/2025, following an experience of 29/04/2025 by KELLY A.

• 4 / 5

  

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  Used this garage before staff are friendly and welcoming. The last sales person i dealt with was very good.

  Review of 30/04/2025, following an experience of 29/04/2025 by DAN A.

• 5 / 5

  

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  We found the car we wanted straight away via the website. I walked into the dealership the very next day and spotted said car. We were greeted instantly and got straight into business! Philip was our salesman and he was superb! Sorting me out a great deal with lots of leeway to negotiate! An all round, stress free and happy experience!

  Review of 30/04/2025, following an experience of 29/04/2025 by SHELBY A.

• 5 / 5

  

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  Excellent dealership friendly and trustworthy customer service is excellent and really good experience Jamie was very very good and would recommend him to anyone top man.

  Review of 30/04/2025, following an experience of 29/04/2025 by PAUL SHELLEY A.

• 5 / 5

  

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  All good

  Review of 30/04/2025, following an experience of 29/04/2025 by MICHAL A.

• 5 / 5

  

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  First class service from start to finish.

  Review of 30/04/2025, following an experience of 29/04/2025 by CHARLIE HUNT A.

• 5 / 5

  

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  Really pleased with the service, Terry was great would highly recommend.

  Review of 30/04/2025, following an experience of 29/04/2025 by OMAR A.

• 5 / 5

  

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  Very good services, I recommend to anyone.

  Review of 30/04/2025, following an experience of 29/04/2025 by ANCA A.

• 5 / 5

  

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  all was simple and clear

  Review of 30/04/2025, following an experience of 29/04/2025 by ROBERT A.

• 5 / 5

  

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  First class sales team. Knowledgeable and make buying a bike from there a pleasure. The service team are also equally adept. I am returning for my sixth bike from them. I would not go elsewhere for a Honda.

  Review of 30/04/2025, following an experience of 29/04/2025 by JULIAN A.

• 5 / 5

  

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  Great Experience

  Review of 30/04/2025, following an experience of 29/04/2025 by ELLA L. *

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• 5 / 5

  

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  Ewan mcpherson makes buying a car so much easier and enjoyable. No hard sell salesman's garbage.

  Review of 30/04/2025, following an experience of 29/04/2025 by SCOTT A.

• 5 / 5

  

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  Excellent customer service and make you feel valued as a customer. Great selection of cars ensure you find exactly what you are looking for. The team are so friendly and efficient.

  Review of 30/04/2025, following an experience of 29/04/2025 by ALYSON A.

• 5 / 5

  

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  First rate customer service from start to finish. Ryan Tooth at Vertu Ford, Worcester, was friendly, thorough and very professional.

  Review of 29/04/2025, following an experience of 28/04/2025 by ALAN DAVIES A.

• 5 / 5

  

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  The Vertu Web site is very easy to navigate and find suitable vehicles. The overall experience a the dealership is always very good and the always make you feel welcome and cater to you needs and any queries you may have. An overall great experience

  Review of 29/04/2025, following an experience of 28/04/2025 by EMILY M. *

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• 5 / 5

  

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  Very satisfied with my car and whole experience with vertu

  Review of 29/04/2025, following an experience of 28/04/2025 by GRANT Y. *

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• 5 / 5

  

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  Excellent service from all involved at Vertu Ford Stoke especially Stewart and Callum in used car sales in exchanging my car. Am extremely pleased with my purchase.

  Review of 29/04/2025, following an experience of 28/04/2025 by KEN A.

• 5 / 5

  

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  the staff is so helpful

  Review of 29/04/2025, following an experience of 29/04/2025 by MORTEN A.

• 5 / 5

  

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  Vertu west bromwich make sure everything with the car was perfect before handover. They were very professional and went above and beyond to make sure i was happy.

  Review of 29/04/2025, following an experience of 28/04/2025 by CARLIE H. *

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• 5 / 5

  

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  Excellent service and help with part exchange 👍

  Review of 29/04/2025, following an experience of 28/04/2025 by LORNA A.

• 5 / 5

  

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  Jack took us round and was helpful and friendly, willing to take his time and explain everything we needed to know about the car and financing.

  Review of 29/04/2025, following an experience of 28/04/2025 by THOMAS A.

• 5 / 5

  

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  EASILY NAVIGATED SITE ENABLED US TO SELECT A EW CAR OPTIONS BUT WE DID PURCHASE FIRST CAR THAT WE CHOSE TO VIEW.

  Review of 29/04/2025, following an experience of 28/04/2025 by DAVID PORRITT A.

• 5 / 5

  

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  5 star 🌟

  Review of 29/04/2025, following an experience of 28/04/2025 by STEPHEN A.

• 5 / 5

  

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  I was driving past the dealership and popped in to have a look around and found a car i was very interested in. Gary introduced himself and was very polite and professional. He was very knowledgeable and helped me throughout the whole process. He wasn't pushy and catered to what i wanted. I was very pleased and I am extremely happy with my new car and would highly recommend this garage and Gary.

  Review of 29/04/2025, following an experience of 28/04/2025 by LEWIS A.

• 5 / 5

  

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  Excellent. The process of buying was a pleasure rather than the hassle of previous companies. Cristian was a great pleasure to deal with, made the process simple.

  Review of 29/04/2025, following an experience of 28/04/2025 by LINDA A.

• 5 / 5

  

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  Very helpful sales staff assisted me in finding the perfect replacement car. An all round excellent service.

  Review of 29/04/2025, following an experience of 28/04/2025 by PAUL A.

• 4 / 5

  

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  Excellent service

  Review of 29/04/2025, following an experience of 28/04/2025 by JOHN A.

• 5 / 5

  

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  Great sale team

  Review of 29/04/2025, following an experience of 28/04/2025 by DANIEL A.

• 5 / 5

  

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  I am very happy with my car purchases from Vertu Hyundai Bristol and would definitely recommend people to try them first when nuying a new or newer car.

  Review of 29/04/2025, following an experience of 28/04/2025 by ANGELA A.

• 5 / 5

  

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  Very satisfied with the service I got and with the product I bought. Staff were very helpful, could not fault them at all.

  Review of 28/04/2025, following an experience of 27/04/2025 by BRIAN A.

• 5 / 5

  

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  The customer service was great, very helpful and friendly, I would definitely recommend it.

  Review of 28/04/2025, following an experience of 28/04/2025 by ELIZA A.

• 5 / 5

  

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  Excellent service sale staff were amazing made me and my wife very welcome While purchasing are new car Austin made tea with biscuits and explained my options and my purchasing plan and I bought my new civic type r .

  Review of 27/04/2025, following an experience of 26/04/2025 by MARK SIMPSON A.

• 5 / 5

  

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  Very helpful

  Review of 27/04/2025, following an experience of 26/04/2025 by IRENE A.

• 5 / 5

  

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  Good onsite / show room customer service.

  Review of 27/04/2025, following an experience of 26/04/2025 by BENJAMIN F. *

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• 5 / 5

  

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  I received excellent customer service from Steve Clelland at the Bolton branch. He kept me well informed all the way through the purchase and his aftercare service is second to none. I would highly recommend vertu Bolton if you're on the look out for a great second hand car.

  Review of 27/04/2025, following an experience of 26/04/2025 by HOWARD A.

• 5 / 5

  

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  Very good.

  Review of 27/04/2025, following an experience of 26/04/2025 by TAYLA A.

• 5 / 5

  

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  Helpful

  Review of 27/04/2025, following an experience of 26/04/2025 by NEIL K. *

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• 5 / 5

  

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  Vertu Motornation Derby were great because they were very professional and not the typical pushy sales rep

  Review of 27/04/2025, following an experience of 26/04/2025 by CARL A.

• 5 / 5

  

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  The staff at redditch , ford , are professional .

  Review of 27/04/2025, following an experience of 26/04/2025 by ANTONY A.

• 5 / 5

  

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  Very good onsite / show room customer service.

  Review of 27/04/2025, following an experience of 26/04/2025 by CHETAN A.

• 5 / 5

  

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  I'd recommend Vertu Volkswagen Hereford to anyone because lovely helpful staff Richard and Felix were fab

  Review of 26/04/2025, following an experience of 25/04/2025 by TAMER A.

• 5 / 5

  

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  Fantastic experience and great service.

  Review of 26/04/2025, following an experience of 25/04/2025 by JEREMY TAKEL A.

• 5 / 5

  

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  I was very satisfied with the friendly and efficient service

  Review of 26/04/2025, following an experience of 24/04/2025 by DAVE A.

• 5 / 5

  

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  The whole process of purchasing a car from start to finish was smooth, and well-explained, excellent service all round.

  Review of 26/04/2025, following an experience of 25/04/2025 by ROSS T. *

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• 5 / 5

  

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  Excellent website, which enabled us to find the best cars for us, and narrow down the field before making an in-person appointment. Excellent customer service throughout.

  Review of 26/04/2025, following an experience of 25/04/2025 by DOMINIC A.

• 5 / 5

  

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  The experience at Vertu Ford Bolton was fantastic because the services provided to me were top notch and I enjoyed every bit with the help of the sales man, Tom Campbell. He was very detailed and helpful throughout and even after the process of purchase.

  Review of 26/04/2025, following an experience of 24/04/2025 by OPEOLUWA A.

• 5 / 5

  

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  My experience at Vertu Vauxhall Keighley was positive because of Joseph. Without hesitation, he knew everything about each car he showed me. He was confident. He was professional. Plus, the after-sales interactions have been friendly and supportive. Very pleased and impressed.

  Review of 26/04/2025, following an experience of 24/04/2025 by IAN A.

• 5 / 5

  

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  Amazing service and dedicated staff

  Review of 26/04/2025, following an experience of 25/04/2025 by LOGAN A.

• 5 / 5

  

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  site was great, car is great, everything was great

  Review of 26/04/2025, following an experience of 25/04/2025 by NEIL W. *

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• 5 / 5

  

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  The experience at Vertu Renault Exeter was fantastic because Samantha was very positive and helpful, she was very knowledgeable and didn't give me the classic "sales" pitch I've experienced in other garages. I'm very happy with the car I brought, which was perfect for my needs and appreciate the efforts Samantha and her manager did to get the car within my budget. Excellent experience overall.

  Review of 26/04/2025, following an experience of 24/04/2025 by PHIL A.

• 5 / 5

  

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  I had an unbeatable and excellent customer journey from the outset to the signing of the contract. Mr Navid was patient and ready and answered all questions I had. He comes highly recommended to all those who love excellence in dealerships. The other staff were equally welcome. The customer refreshment corner was comforting place while waiting. Indeed your years of dealership was glaring. Thanks!

  Review of 26/04/2025, following an experience of 25/04/2025 by RICHARD DANKWA A.

• 5 / 5

  

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  I can highly recommend Vertu Hyundai Silverlink. The best dealership I have ever had the pleasure of dealing with and that is a lot. Friendly, knowledgeable, no pressure, just very good cars which is basically what we visit a showroom for. Thank you

  Review of 26/04/2025, following an experience of 25/04/2025 by JANE A.

• 5 / 5

  

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  Amazing company and brilliant cars. Always go back!!

  Review of 26/04/2025, following an experience of 25/04/2025 by DANIELLE A.

• 5 / 5

  

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  Excellent service. Will go back for more

  Review of 26/04/2025, following an experience of 24/04/2025 by NICK WHITE A.

• 5 / 5

  

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  Great service from Regan. He made my car purchase really easy. Would recommend.

  Review of 26/04/2025, following an experience of 25/04/2025 by MICHELLE A.

• 5 / 5

  

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  Very good and excellent service, could not recommend them enough. The site is easy to navigate and has a wide range and selection of cars and purchasing options. The staff were more than helpful ad friendly, listening to all my needs and accommodating them as best they could. The dealer Jack was incredible and could not have done more for me and explained the whole process from start to finish and kept in great contact. Jack was able to sort my perfect car and source it from their Derby branch and have it delivered locally to Stoke and this was done extremely fast.

  Review of 26/04/2025, following an experience of 24/04/2025 by MEGAN A.

• 5 / 5

  

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  The salespeople we worked with at Newcastle and Hexham were both very helpful.

  Review of 26/04/2025, following an experience of 23/04/2025 by JOHN A.

• 5 / 5

  

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  They were very professional, to the point and knew their stuff. Josh in particular has been very helpful.

  Review of 26/04/2025, following an experience of 23/04/2025 by VISHRAMB MATTADEEN A.

• 5 / 5

  

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  I had a brilliant experience at Vertu with Megan as my salesperson. She was really friendly, informative and approachable and went out of her way to find me the right vehicle and make sure I was happy with everything. I would absolutely recommend the dealership and Megan to anyone looking to buy a ford car.

  Review of 26/04/2025, following an experience of 23/04/2025 by THEO W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The experience at Vertu SEAT Derby was brilliant. Very friendly and accommodating team. I really felt like there was attentive personal service every step of the way from initial contact all the way to final delivery. Very smooth operation 👌

  Review of 26/04/2025, following an experience of 24/04/2025 by LEE A.

• 5 / 5

  

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  Viewed and reserved car on line to make an appointment to view in person. Drove up 2 days later viewed the car, was as described. Thanks to Cameron for an easy process to purchase the car. Went through all aspects of purchasing with no pressure.Would definitely make the trip up again if i change car in the future.Thanks again Cameron.

  Review of 26/04/2025, following an experience of 23/04/2025 by KEVIN A.

• 5 / 5

  

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  I recently purchased a Ford Puma from Bristol Street Ford West Bromwich, and I couldn’t be happier with the experience. Harman Singh, my sales advisor, was incredibly helpful, professional, and made the whole process smooth from start to finish. This isn’t my first time buying from Bristol Street—I previously bought a Ford Focus here, and I came back because of the excellent service I received before. Harman truly went above and beyond to ensure everything was perfect, and it’s clear that customer satisfaction is a top priority. Highly recommend both Harman and the team at Bristol Street Ford!

  Review of 26/04/2025, following an experience of 24/04/2025 by CORINA A.

• 5 / 5

  

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  Sales rep very knowledgeable ,pleasant ,offered drinks and an overall good service.

  Review of 26/04/2025, following an experience of 23/04/2025 by KERRY A.

• 5 / 5

  

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  I'd definitely recommend Vertu BMW Sunderland to friends and family because customers really matter and it seems to be a cultural thing.

  Review of 26/04/2025, following an experience of 23/04/2025 by DERRICK A.

• 5 / 5

  

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  Vertu Honda Nottingham were great because the service we received at Nottingham Honda was absolutely first class, from beginning to end. We would particularly like to commend Ivan Ke, for his great good effort on our behalf and his thoroughly professional management of this sale. Ivan went to considerable trouble to ensure we were fully appraised of Vertu services and support, including welcome advice on the various of finance and warrantee options. He had an excellent knowledge of the vehicle we expressed interest in and quickly arranged an accompanied test drive. He was pleased to facilitate an inspection of the engine, answered all our questions on the vehicle's history comprehensively and provided a documented record of each service. The vehicle was presented to us with considerable fanfare, fully serviced and valeted, with new front tyres and perhaps most importantly, a very cute Honda teddy bear for our newborn grandson!

  Review of 26/04/2025, following an experience of 23/04/2025 by SUE A.

• 5 / 5

  

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  I'd definitely recommend Vertu Honda Nottingham because the service I received was superb and I did not feel pressured at any stage.

  Review of 26/04/2025, following an experience of 24/04/2025 by KYLE A.

• 5 / 5

  

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  Amazing service provided

  Review of 26/04/2025, following an experience of 23/04/2025 by SHAWNA A.

• 5 / 5

  

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  Great experience and helped to find the right car for our family needs.

  Review of 26/04/2025, following an experience of 23/04/2025 by MIKE A.

• 5 / 5

  

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  I fully recommend Vertu Derby, staff are absolutely brilliant and the quality of the vehicles are amazing, I definitely would not shop anywhere else.

  Review of 26/04/2025, following an experience of 23/04/2025 by CLARE A.

• 5 / 5

  

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  Very good, great service. I would recommend.

  Review of 26/04/2025, following an experience of 23/04/2025 by VANESSA A.

• 5 / 5

  

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  all very efficient

  Review of 26/04/2025, following an experience of 23/04/2025 by MARGARET A.

• 5 / 5

  

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  quality of service at both Huddersfield and Bradford is second to non

  Review of 26/04/2025, following an experience of 24/04/2025 by CHRIS A.

• 5 / 5

  

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  painless procedure, no hard sell and the second hand van I bought was in great order

  Review of 26/04/2025, following an experience of 22/04/2025 by ROBERT A.

• 5 / 5

  

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  An excellent service, and good value Brilliant Motorcycle, and well prepared and handed over

  Review of 26/04/2025, following an experience of 21/04/2025 by ADRIAN A.

• 5 / 5

  

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  I have been provided with a great customer service. The sale assistant - Mr Khan- had provided me with necessary information and help me to set up my finance agreement according to my needs.

  Review of 26/04/2025, following an experience of 21/04/2025 by ALBERT KITENGE A.

• 5 / 5

  

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  I am satisfied in every way with the handling of my order and with my car.

  Review of 26/04/2025, following an experience of 22/04/2025 by GRAHAM A.

• 5 / 5

  

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  Vertu Peugeot Oxford were helpful and professional. They explained my options clearly and made the process easy and safe. My Peugeot 2008 was in great condition, and I’m very happy with it.

  Review of 26/04/2025, following an experience of 22/04/2025 by MAREK A.

• 5 / 5

  

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  Very efficient, Great service and Rob fletcher at Bolton the best Salesman I have ever dealt with.

  Review of 26/04/2025, following an experience of 22/04/2025 by KATIE MCCALLUM A.

• 5 / 5

  

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  User friendly, great to browse stock.

  Review of 26/04/2025, following an experience of 22/04/2025 by UZAIR SUHAIL A.

• 5 / 5

  

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  The showroom is bright and clean, the sales staff are knowledgeable about the vehicles they are selling, the ladies on reception have worked there for a long time - it's good to see a friendly face, the waiting area (while the car is serviced) is clean and comfortable.

  Review of 26/04/2025, following an experience of 21/04/2025 by ALISON A.

• 5 / 5

  

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  Vertu Ford Crewe were great because Ben the sales person went through everything for us and explained everything clearly couldn't do enough for us he was the main reason we bought the car after the test drive.

  Review of 26/04/2025, following an experience of 21/04/2025 by JOHN A.

• 5 / 5

  

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  Customer service was outstanding.

  Review of 26/04/2025, following an experience of 21/04/2025 by LINDSAY S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Just a pleasant experience from start to finish. Would recomment to anyone. Truly upholds the Ford brand

  Review of 26/04/2025, following an experience of 22/04/2025 by AMY S. *

  *Pseudonymized data at the request of the author

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