Customer reviews
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Review of , following an experience of by JIM G.
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A very good service
Review of , following an experience of by SHARON F.
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Haven't taken the trip yet, but booking was straightforward and I received immediate confirmation
Review of , following an experience of by SARA G.
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The offers are good value. However customer service is poor. A recent slew of issues occurring during our latest holiday were addressed by a representative who I can only think did not have English as a first language and contradicted herself in e.mails to the extent that we eventually gave up trying to get her to understand our issues. Reparation was made which we accepted but the whole process was exasperating. I would not use VP for a tour again, only for a hotel booking.
Review of , following an experience of by MORAG M.
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Very easy booking process. Excellent offers. Would definitely recommend.
Review of , following an experience of by JENNIFER L. *
*Pseudonymized data at the request of the author
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brilliant
Review of , following an experience of by JO M.
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Excelent services and very clear all!
Review of , following an experience of by MONICA G.
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Very happy customer
Review of , following an experience of by GRAHAME S.
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with thanks for the call
Review of , following an experience of by PAUL U.
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Very easy, cheers guys
Review of , following an experience of by EUGENIA C.
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Very easy to navigate; wide choice of destinations; very competitive prices; easy to choose special needs. Altogether - excellent service. We have already recommended your service.
Review of , following an experience of by ROBERT M.
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Very easy to book. Great offers
Review of , following an experience of by KIRSTY F.
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Easy to navigate. Great booking experience and fast confirmation.
Review of , following an experience of by TERESA O.
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Very easy …
Review of , following an experience of by VALERIE S.
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Very easy.
Review of , following an experience of by RYAN P. *
*Pseudonymized data at the request of the author
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quick and easy site to navigate
Review of , following an experience of by JOHN C.
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There’s always a catch isn’t there? They have been emailing me every day to say I have £50 credit but when I booked a break it was not deducted so I phoned and discover that the credit is only if £250 is spent.
Review of , following an experience of by GERALDINE H.
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Really easy! And great communication with the hosts once booked. Couldn’t be happier.
Review of , following an experience of by LIA B.
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Satisfied with everything😉
Review of , following an experience of by PATRICK J. *
*Pseudonymized data at the request of the author
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A wide range of offers at good prices
Review of , following an experience of by KRISTINA I.
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I had a shock when my credit ran out without warning and disappeared from my account. Your chat bot then told me I couldn't get it back and left a frowny emoji. I was not impressed as this was over £500! When I rang up, your human colleague was brilliant and extended it no problem. It was a worrying night though before I could ring you. You might like to look at your chat bot reply. It was totally inappropriate!
Review of , following an experience of by JANE B. *
*Pseudonymized data at the request of the author
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Very poor
Review of , following an experience of by ADELE W. *
*Pseudonymized data at the request of the author
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The deal is good but nowhere near as good as the savings claimed compared with booking direct. It took about an hour and a half from making a decision to make the booking, not all down to Voyage Privé, but some was (having to log in multiple times for no clear reason, poor site navigation e.g. if you tick the box for a 2 night stay, finding how to get back to 1 night is really hard -- it remembers that choice and you have to find a tiny link in an obscure place half way up the page to finally work out how to change the number of nights again. Even closing the tab and opening a new one and logging in again, it still remembers the 2 night choice... rather frustrating experience
Review of , following an experience of by SOFIA M. *
*Pseudonymized data at the request of the author
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Difficult to.book more than one room with different numbers of people in each
Review of , following an experience of by JOHN S.
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So easy to book
Review of , following an experience of by KATE B.
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None
Review of , following an experience of by LORRAINE S.
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Simple transaction
Review of , following an experience of by RACHEL C. *
*Pseudonymized data at the request of the author
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Always very enjoyable and hotel descriptions are spot on!
Review of , following an experience of by JANET C.
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There is a problem with the dates I wish to book from January 2nd and the date has been changed by the website
Review of , following an experience of by MARIA ADELA C.
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We’ve used Voyageprive for several years and have always found them to be professional and helpful. We like to know there is a real person to contact if we are on holiday and need help or advice.Our holiday experiences have always exceeded our expectations. Looking forward to the next.
Review of , following an experience of by LAUREN R. *
*Pseudonymized data at the request of the author
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Love this website and it is back d up by excellent booking service
Review of , following an experience of by LYNDA W.
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Had a very bad experience with voyage privé last time I booked with them so was very apprehensive: nightmare holiday and the company refused to acknowledge the problem or to compensate. Was unsure whether to use them again but the experience this time has been excellent. Would be cautious
Review of , following an experience of by WENDY H.
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Easy to book, alao quick to book
Review of , following an experience of by SUE H.
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It was difficult to book 3 separate hotel rooms for 3 single people
Review of , following an experience of by JANET B.
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good offer and easy to book
Review of , following an experience of by ANDREW P.
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Easy to book
Review of , following an experience of by LESLEY A.
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Booked 2 rooms and I wanted to upgrade just one of them but no option to do that
Review of , following an experience of by TREVOR M.
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Excellent choices and prices
Review of , following an experience of by AMANDA M.
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Ease of booking
Review of , following an experience of by LESLEY T.
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We loved The Bridge hotle in Prestbury - Such a good deal with the offer
Review of , following an experience of by SAMANTHA S.
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The person at customer service was very polite and helpful.
Review of , following an experience of by PAULINE S.
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First time I have used this site, communication and booking so easy. Keep me updated on where to park and welcoming us. Will definitely use this site again.
Review of , following an experience of by TESSA H.
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Very good value
Review of , following an experience of by DONNA P.
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Fight times are poor,late or very early return.
Review of , following an experience of by ALAN D.
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Not easy to ask question re booking restaurants at the hotel
Review of , following an experience of by CHRIS J. *
*Pseudonymized data at the request of the author
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No comment.
Review of , following an experience of by GRACE J. *
*Pseudonymized data at the request of the author
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The booking procedure is really easy.
Review of , following an experience of by DENISE D.
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As good as ever!
Review of , following an experience of by STEPHAN B.
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Timu the customer service assistant was excellent and enabled me to get the right room for our purposes.
Review of , following an experience of by ALISON H.
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I would like to thank Ntoutsis for all his help. He is very patient and is doing everything he can to rectify the mix up with the type of apartment that we booked.
Review of , following an experience of by KAY E.
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Quick & easy to book.
Review of , following an experience of by SIAN J.
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I have not yet had the hotel break that I booked so I am simply commenting on the booking process - which was very simple and straightforward. The cost was also cheaper than booking direct with the hotel.
Review of , following an experience of by JANICE F.
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Great website with excellent offers.
Review of , following an experience of by DAMIEN M. *
*Pseudonymized data at the request of the author
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Easy!!
Review of , following an experience of by DAVID M.
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Ive recommended your company to over 20 people ..i love your offers and have used you many many times ...ive got two booking with u at the moment im taking friends and cannot wait 😊😊😊🍾🥂
Review of , following an experience of by JANET S.
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Very easy to find offers in the area I was looking for.
Review of , following an experience of by CAROL W.
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Everything was perfect from the choices to the booking. It really was effortless.
Review of , following an experience of by DENISE B.
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Easy to use & book
Review of , following an experience of by ISAAC M. *
*Pseudonymized data at the request of the author
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The actual booking wasn’t quite as described and the service at the hotel was not what was offered by the website
Review of , following an experience of by TOM L.
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Tried to pay by card for hotel booking,many problems thought we had been scammed.Put in details four times - no acknowledgement of booking or payment.Took over one hour to be told that uk payments not accepted- you should state this on your website or not advertise in the uk.Your customer service rep was very helpful.
Review of , following an experience of by CHARLES D.
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Should accept American Express by now, this is supposed to be a luxury site. I can use it almost everywhere, so frankly surprised it is still not here.
Review of , following an experience of by PAULA E. *
*Pseudonymized data at the request of the author
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Unable to process my latest trip using the card I wanted to use.
Review of , following an experience of by ANTHONY P.
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Great website! Was looking for somewhere a little special to take my partner away on his birthday! Found a really great offer on your website! So really good Thankyou!
Review of , following an experience of by MAUREEN S.
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Easy and quick
Review of , following an experience of by JOANNE T.
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Very slick and easy to manage.
Review of , following an experience of by AMANDA D.
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Have been on several holidays with Voyage Prive and have enjoyed excellent value for money
Review of , following an experience of by JAMES STEWART W.
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The only thing I didn't like: I could choose what day I wanted the ABBA Voyage tickets. I would like to be able to specify the day for the tickets when I book!
Review of , following an experience of by ANTONY W.
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The offer was just what we were looking for as a pre Christmas treat for us and our granddaughter
Review of , following an experience of by DEAN H. *
*Pseudonymized data at the request of the author
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It was not possible to establish whether it was possible to book twin rooms for the offer. Also, it was not made clear the cos5 was per person. It appeared to be for the room, which is the standard format in the UK when travel is not included.
Review of , following an experience of by ANN D.
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Very easy and great offers. Used them before and a great service
Review of , following an experience of by GRAEME M.
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Always exciting offers and simple booking
Review of , following an experience of by HILARY G.
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Brilliant service 5 bookings this year
Review of , following an experience of by CAROL S.
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I do wish that there wasn't as much scrolling to find UK vs other deals. Maybe just a simple sift to differentiate? Do love the eclectic selection though. There are so many offers I would like to take up just haven't the time!
Review of , following an experience of by BEVERLEY M.
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Very easy to navigate & book a short break from a link in an email
Review of , following an experience of by STEVE B.
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used many times always good
Review of , following an experience of by CHRISTOPHER B.
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First time booking and the process was really easy
Review of , following an experience of by ABIGAIL R. *
*Pseudonymized data at the request of the author
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Very easy
Review of , following an experience of by GORDON B. *
*Pseudonymized data at the request of the author
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Easy to use web site - possibly too many emails following me just looking at options Overall will use again definitely 👍
Review of , following an experience of by TONYA S.
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Initial online message response was efficient and effective (after I found a problem completing my online hotel booking).
Review of , following an experience of by RYAN D. *
*Pseudonymized data at the request of the author
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Looked found and booked , such an east and experienced company
Review of , following an experience of by JEANNETTE F.
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Very easy website to use.
Review of , following an experience of by JULIE L.
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All good
Review of , following an experience of by PATRICIA B.
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easy
Review of , following an experience of by IAN R.
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Great deals and easy booking as always
Review of , following an experience of by TONY A. *
*Pseudonymized data at the request of the author
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A good deal on a hotel concert combo
Review of , following an experience of by ALLAN D.
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A little bit difficult to alter quote details to see alternatives.
Review of , following an experience of by JOHN M.
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Always enjoy looking at the lovely places on offer....used alot over the years never been disappointed.
Review of , following an experience of by SANDRA O.
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Georgia was so helpful with my query
Review of , following an experience of by TRACEY B.
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I booked tickets for ABBA Voyage with 2 nights overnight accommodation, but cannot find any details of which performance my concert tickets are for. Your chat was unable to advise either, saying you needed to speak to your supplier - bizzare as you have sold me tickets but don't know when they're for!
Review of , following an experience of by JUDITH W.
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received 'support via phone cll from a Spanish number... suggest, in future, also identify that the Sanish number is from voyage Prive - I nearly didn't answer it
Review of , following an experience of by JOHN L.
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Easy quick and very affordable
Review of , following an experience of by JACKIE H.
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I have booked with this company a few times and always found it easy to do.
Review of , following an experience of by ELEANOR H. *
*Pseudonymized data at the request of the author
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I don't want to speak to an I bot ,very difficult to speak to a real person,don't think I will use this site again.
Review of , following an experience of by THOMAS JOHN K.
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I made our booking quickly and easily online. We are very pleased with hotel and the price of our stay. We're very much looking forward to celebrating our wedding anniversary there. Thank you.
Review of , following an experience of by JANINE W.
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The search engine is a bit unwieldy still. Needs more options for initial searches as well as changing options once in a particular 'place', i.e. easier to view multiple dates, number of days etc.
Review of , following an experience of by JANE R. *
*Pseudonymized data at the request of the author
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Found it very straight forward to book and competitive deals.
Review of , following an experience of by JUSTYN P.
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Always good deals and great locations
Review of , following an experience of by PAUL R.
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I had to cancel one hotel booking with Voyage Prive recently but then booked another hotel. The process was surprisingly easy
Review of , following an experience of by CLIVE E.
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A really easy booking system
Review of , following an experience of by JANET L.
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Had problems booking
Review of , following an experience of by GARY T.
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Website crashed a few times when trying to book a deal
Review of , following an experience of by ROSIE G. *
*Pseudonymized data at the request of the author
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Don was extremely helpful and did not rush me as I faultered while using the internet. This was very important for me, being of the older generation and not completely at ease with booking on line, whilst talking to someone trying to help me on my mobile.
Review of , following an experience of by JO M.
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It was an great experience and also affordable pricing.
Review of , following an experience of by JOANNE I.
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Be good to have more holidays at the lower advertised figures as they’re always more expensive!!
Review of , following an experience of by KAREN G.
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Ive used for 10 years ..every exspierance has been value for money ..just rebooked for liverpool,cannot wait
Review of , following an experience of by JANET S.
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Booking was easy. Haven’t taken the trip yet so let’s see if it matches the description/photos.
Review of , following an experience of by SAJIDAH N.
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I am still waiting for a reply, I required 3 rooms, the system said 3 rooms available, I booked 2 rooms, went straight back on, to get the next room and it said unavailable, I tried and tried to book the 3rd room without success. I am waiting for a return call from Miracle. Our booking is useless without 3 rooms since there are 6 of us, and not 4 of us. Please keep me informed, otherwise we need to cancel. Thank you kindly.
Review of , following an experience of by TANYA K. *
*Pseudonymized data at the request of the author
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Recent booking was easy and quick.
Review of , following an experience of by LEE R.
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Great site
Review of , following an experience of by HELEN P.
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This time it was ok Past experience, it was not
Review of , following an experience of by STEPHEN W.
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Yes it was very easy
Review of , following an experience of by ZACHARY H. *
*Pseudonymized data at the request of the author
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Good deals
Review of , following an experience of by LESLEY W.
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i use voyage a lot, always ready to recommend to others. i hope the latest little holiday break does what it says on the description, it seems more like theft its so cheap.
Review of , following an experience of by PAUL R.
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Error occurred during booking which was probably my own fault and the staff were very kind and helpful resolving the issue, nothing too much trouble.
Review of , following an experience of by ROSS P. *
*Pseudonymized data at the request of the author
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Excellnt
Review of , following an experience of by GILL H.
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Easy to do, first holiday booked so hope the experience is as good as the marketing.
Review of , following an experience of by PETER B.
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All good until my trip was cancelled after the booking was confirmed & payment taken.
Review of , following an experience of by TINA C.
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Excellent offer can't wait to get there and treat my daughter to a lovely eperience Thank you
Review of , following an experience of by JOSIE N.
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From start to finish, very straightforward booking. Looking forward to our break away in December
Review of , following an experience of by ELEANOR O. *
*Pseudonymized data at the request of the author
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Unfortunately website kept rejecting payment, but worked following day
Review of , following an experience of by GERALD H.
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Easy & reliable service
Review of , following an experience of by JAYDEN W. *
*Pseudonymized data at the request of the author
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Great. The app sometimes doesn't load correctly, and it can be difficult to navigate the booking regarding with transport or without. We have travelled several times now with Voyage Prive, and overall have had a good experience.
Review of , following an experience of by ALEXANDER W.
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....
Review of , following an experience of by ROBERT L.
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Very good offers but very short timeframe to make up your mind.
Review of , following an experience of by ALAN S.
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A very simple yet informative website and I have no hesitation in recommending VP to friends and family
Review of , following an experience of by STEPHEN J.
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Experience was good and easy and informative
Review of , following an experience of by JOHNJ E.
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Used telephone to book, the lady was very nice, we are an older couple so prefer a conversation to book. Thankyou
Review of , following an experience of by LINDA M.
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Very happy with every holiday I’ve been with Voyage Privé .
Review of , following an experience of by LEO B. *
*Pseudonymized data at the request of the author
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very easy to use and book
Review of , following an experience of by NORMAN A.
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Overall I found booking with Voyage Prive a very good experience. However, I am a single traveller and dislike the single supplements that most hotels add for one person occupancy. I understand why they do it; they have to make money and cover their costs. I wonder if this could be flagged up on the website for each booking, before you get to the final price calculation. At the moment there is no way of telling if a hotel offers single person prices or not.
Review of , following an experience of by LOLA C. *
*Pseudonymized data at the request of the author
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Hassle free booking at a good price
Review of , following an experience of by SUE P.
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An easy to navigate site that helps me book the break I want. I love the choice on offer too.
Review of , following an experience of by JAN M.
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Been using Voyage Privé for a few years now, great for short breaks. Comes up with ideas you may not of thought of. Easy to use, I would recommend
Review of , following an experience of by MARGARET JUNE F.
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I have travelled with Voyage Prive’ in the past and everything was excellent. I travelled to New York, hotel very good and central position and the flight just brilliant. First class service from this company.
Review of , following an experience of by ELIZABETH T.
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Good idea of when the offer expired. Clear explanation of the options and pricing
Review of , following an experience of by JANICE M.
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Not clear sometimes how long offers are open for
Review of , following an experience of by CHARISSA B.
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Great deals, very easy to book on the website, instant confirmation.
Review of , following an experience of by VIOLET E.
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A ‘go to’ company for quality hotels and experiences.
Review of , following an experience of by ROSEMARY V.
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Your website doesn’t work well on my iPad which is annoying. It’s a well designed site & easy to use but I have to use my iMac - so please look at your tablet format.
Review of , following an experience of by NOAH B. *
*Pseudonymized data at the request of the author
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Easy to book. Responsive website. Sometimes hard to find information, that may influence your decision, to make a booking.
Review of , following an experience of by STEVE R.
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Excellent
Review of , following an experience of by CAROL S.
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Always a pleasure to view and make bookings on this website! Some great offers and a wide range of destinations to choose from.
Review of , following an experience of by STEVEN O.
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Excellent site and offers
Review of , following an experience of by JANE W.
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NEED MORE OPTIONS ON YOUR DROP DOWN BOX FOR ADDITIONAL OPTIONS ONCE BOOKED. I WANTED TO BOOK A TABLE IN THEIR RESTURANT, BUT NO OPTION TO REQUEST THIS ON THE VOYAGE PRIVE SITE I WAS ASKED BY THE HOTEL WHEN WE ARRIVED IF WE WOULD LIKE TO DINE WITH THEM, I INFORMED THEM I ASKED IF THIS WAS AN OPTION, BUT DID NOT GET A RESPONSE, AND NO DROPDOWN BOX TO REQUEST THIS. NEEDLESS TO SAY OUR 3 NIGHT OF DINNING WERE IN ALL OUTSIDE RESTURANTS. SUCH A SHAME, AS BREAKFAST AT HOTEL WAS REMARKABLE.
Review of , following an experience of by BARBARA B.
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I had an issue with my payment going through via the app (rather than the website) so called customer services, and Mehdi (who I spoke to) couldn’t have been more helpful. Amazing service from Voyage Privé as ever - thank you!
Review of , following an experience of by SUSAN D.
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No comment
Review of , following an experience of by BEVERLY W.
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I am a real fan of your site .. it’s my go to for holidays .
Review of , following an experience of by DEIDRE F.
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Sometimes it is not clear on directions to the activity bought.
Review of , following an experience of by GAIL H.
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very confusing when offer says B&B only but then goes on to say it includes dinner.
Review of , following an experience of by PAUL H.
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Smooth booking experience allied to sharp deals is a very attractive formula and Voyage Prive consistently deliver this experience.
Review of , following an experience of by PHILIP H.
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There was some ambiguity between description of board basis and what appeared on my confirmation. I had to clarify this to be sure after the booking, but I did receive a quick and polite response that was satisfactory.
Review of , following an experience of by AILSA T.
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Very good website and offers. Have travelled in the UK with you before and loved the experience.
Review of , following an experience of by BARBARA C.
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Quick and easy booking
Review of , following an experience of by DENISE H.
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All good so far
Review of , following an experience of by PETER H.
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straightforward
Review of , following an experience of by VALERIE B.
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Very easy to navigate
Review of , following an experience of by ALAN K. *
*Pseudonymized data at the request of the author
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Good choice of home and away holidays
Review of , following an experience of by CAITLIN M. *
*Pseudonymized data at the request of the author
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all good
Review of , following an experience of by BARRY S.
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N/A
Review of , following an experience of by DAVID W.
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Top class very easy to book
Review of , following an experience of by JOHN P.
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Great variety of offers and good prices
Review of , following an experience of by PETER H.
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A great experience
Review of , following an experience of by IAN C.
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Satisfied
Review of , following an experience of by STEVE W.
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Everything was Ok and clear.I think everything will be ok because it's our 28th Wedding Anniversary and I want everything to go well. Thank you for you service.
Review of , following an experience of by KIRSTEN S. *
*Pseudonymized data at the request of the author
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easy to use
Review of , following an experience of by DOROTHY M.
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A better way of contacting you. Your bot stated that I would be contacted soon when asking to have access to a real person - but eight hours later all I received was an unannounced e-mail that did not answer my questions. So much for your view on direct contact!
Review of , following an experience of by EVELYN Y. *
*Pseudonymized data at the request of the author
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Very satisfied with latest booking experience.
Review of , following an experience of by ANDREW T.
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Excellent service
Review of , following an experience of by PAUL VERDUN T.
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I made an error on the website which was handled exceptionally well by customer services.
Review of , following an experience of by ROD A.
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I have always been impressed with V P but having discovered subsequent yo booking that I could have saved £100 by going direct not best pleased. Will think twice before using you again
Review of , following an experience of by CHRISTINE W.
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Have booked a couple of trips with Voyage Prive - locations are always excellent and customer service is great!
Review of , following an experience of by JESSICA C.
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Including excellent flexibility. It’s a smart they charge such a night admin fee as they didn’t initially.
Review of , following an experience of by JEANETTE M.
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The system works for me and I would recommend VP as a good way to find some excellent bargain breaks
Review of , following an experience of by DAVE W.
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Ease of navigation. Quality and range of places offered. Discounts offered.
Review of , following an experience of by HANNAH M. *
*Pseudonymized data at the request of the author
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nothing to add
Review of , following an experience of by CHRISTINA A.
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Review of , following an experience of by PATRICIA W. *
*Pseudonymized data at the request of the author
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none
Review of , following an experience of by GERALD B.
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Like the added extras to the booking. Separating the flights and hotel. Also the travel protection. Usually check with he app before I book anywhere now. Only problem I had this time was the long time it took for the confirmation it became quite stressful after a point but eventually came through.
Review of , following an experience of by KEVIN Y. *
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Always a good, diverse choice of holidays and well displayed. Love perusing the offers.
Review of , following an experience of by SALLYMRS C.
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Very happy
Review of , following an experience of by RACHEL K.
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Great deal!
Review of , following an experience of by HARRY T. *
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Great offers
Review of , following an experience of by EMMA L.
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Use often - would recommend
Review of , following an experience of by JAYNE G.
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Loukia Helped me so perfectly with my booking, just when I was about to think booking wasn’t possible
Review of , following an experience of by HEIDI D.
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Hope it all goes as smoothly as booking. Can’t wait but seems too good so 🤞🤞🤞it doesn’t get cancelled 🙏
Review of , following an experience of by LORRAINE A.
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Overnight stay in Edinburgh booked.
Review of , following an experience of by ANGELA M.
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the saving and ease of booking
Review of , following an experience of by SARAH B. *
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Booked many times. Love the added extras. Xxx
Review of , following an experience of by TERESA O.
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The website isn't best set up for phones and has various glitches However it's been better than any major travel agent in terms of finding a holiday for a good price with very restrictive dates
Review of , following an experience of by TONY C. *
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So easy which is why I keep coming back
Review of , following an experience of by BRANDON H. *
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The quality of the booking met and surpassed my expectations
Review of , following an experience of by SAMANTHA S. *
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Jack in the Sales team was particularly helpful late on a Sunday :) Thanks!
Review of , following an experience of by STEPHANIE R. *
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OK but speaking to someone on the phone is an awful experience. Took 45 minutes - at huge expense to me do doubt - Sarah either could not operate her PC or your computer system is useless. She kept changing the prices and in the end I paid what was on my PC/ The only reason I rang was that my £100 credit had not been taken off automatically which is very bad.
Review of , following an experience of by LAYLA B. *
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Customer friendly Clear Concise
Review of , following an experience of by JASON O. *
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Love this website, very easy to use and very eye catching! Good to see the variety of different deals as sometimes I don’t always know what I’m looking for. Definitely recommend!
Review of , following an experience of by ANDREW W. *
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Extremely straightforward and easy to complete.
Review of , following an experience of by JULIA C. *
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