beastybike.co.uk

Customer reviews for beastybike.co.uk

2.8 / 5 1

Calculated from 4 reviews obtained over the last 12 months

62 reviews since 10/04/2018

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Information beastybike.co.uk

  • Company

  • Description

    Beasty Bike, urban bike and fixie / singlespeed specialized web shop, bicycle parts, lights, and trendy accessories.

  • Address

    655 Chemin du Roguez 6670 Castagniers

  • Website

    https://www.beastybike.co.uk/

  • Category

    Other

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Customer reviews

  • 3 / 5 1
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    After placing my order they told me the item was not in stock and had to be back-ordered. Not too bad a delay, but it's a shame their sales site isn't updated from their stock control system.

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  • 2 / 5 1
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    Terrible service. Even now when goods are supposed to have been sent, the tracking link doesn't work, so I have no idea when or if the package might arrive

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  • 1 / 5 1
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    Ordered on 28/03/23 still not arrived no English speaking customer service only email??

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  • 5 / 5 1
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    Only one eshop wit this product.

    Review of , following an experience of by

  • 5 / 5 1
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    Great value and plenty of order updates via email. I will shop here again.

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  • 4 / 5 1
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    Very good service and comms.

    Review of , following an experience of by

  • 5 / 5 1
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    Fantastic service and amazing customer support. I ordered a Burns helmet clip light. Sadly when it arrived it was not working. I contacted BeastyBikes and I got a reply right away. They helped me through some trouble shooting before sending me a replacment in the post. My new light has arrived and works perfectly. Couldn't ask for anything more. Thanks Guys!

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  • 1 / 5 1
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    Orders to the UK are subject to import taxes which is not made clear. Customer services said I either have to pay the taxes myself (amounting to 25% of the value of my order) or the item will be returned back to them and they will refund the cost of the goods but not the cost of postage. Postage is already expensive. It should have been clear that Beasty Bike would take no responsibility for the taxes.

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  • 3 / 5 1
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    Took a few weeks for the item to arrive

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  • 5 / 5 1
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    Hunted high and low for the derailer bracket within the uk for a bombtrack bike and unable to find these came up and the service has been impeccable

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  • 5 / 5 1
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    Very good service, responsive to queries too. Supplied the lamp I wanted for my Bern helmet, which was apparently unobtainable in the UK.

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  • 5 / 5 1
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    Great price; delivery was from France, but was delivered by Royal Mail with no additional charges.

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  • 5 / 5 1
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    Despite a delay in delivery this was resolved efficiently by the staff at Beastybike.

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  • 5 / 5 1
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    Exactly what I wanted, easy checkout online, at a good price with quick shipping to the United States. Thank you!

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  • 5 / 5 1
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    Very happy with my item, fits my boy's bike helmet perfectly and you can tell it great quality many thanks

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  • 3 / 5 1
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    Great product, took longer to arrive than expected.

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  • 5 / 5 1
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    Good delivered on time

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  • 5 / 5 1
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    The customer service is correct, although I needed to wait a little time for the answer. Anyway, quality goods, unbeatable prices.

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  • 2 / 5 1
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    Despite the fact that item was in stock and therefore indicated 3/4 day delivery time - it took 3 weeks to arrive so disappointing. Also frustrated by the lack of communication ref tracking the delivery - I only heard from them after emailing a few times asking when my item would eventually be delivered. Item itself was fine.

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  • 5 / 5 1
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    Very swift ordering, fast delivery, well packaged, easy to navigate, regular order updates.

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  • 5 / 5 1
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    Great site, excellent products. Very happy with the purchase.

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  • 5 / 5 1
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    Easy ordering, great price and delivered as promised

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  • 5 / 5 1
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    Helpful friendly and responsive. Everything you could look for in an online retailer.

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  • 5 / 5 1
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    Site was easy to use and a lot cheaper than I found in UK. No problems with delivery, so happy definitely recommend and would use again.

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  • 2 / 5 1
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    Awful client service.

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  • 5 / 5 1
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    First time ordering from that shop. I am very satisfied with the service and how fast I got my order.

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  • 5 / 5 1
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    Easy and straightforward

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  • 5 / 5 1
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    Fantastic service from Beasty Bike! Helped me find a much needed component that I could not find anywhere else.

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  • 5 / 5 1
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    Superb service from start to finish. Very quick, great value. Will happily use again.

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  • 5 / 5 1
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    Product arrived quickly and wasn't available anywhere else in the UK at all so I was very pleased to find it here :)

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  • 5 / 5 1
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    Good service. Fast delivery.

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  • 5 / 5 1
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    Thanks! Perfect Items and Fast s/h 100% or 5 stars and my best regards

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  • 5 / 5 1
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    Beasty Bike your website is good it is easy to find the different products

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  • 5 / 5 1
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    Great fast delivery and good prices.

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  • 5 / 5 1
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    Easy transaction and less pricey than other shops

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  • 5 / 5 1
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    Very easy communication

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  • 5 / 5 1
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    55555

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  • 5 / 5 1
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    Perfectly

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  • 1 / 5 1
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    I will not use this company again. The product I received did not fit the bike in question. This is frustrating but what was truly annoying was receiving no reply to my repeated requests to return and exchange the product for a more suitable version

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  • 5 / 5 1
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    Great company. Fast delivery. They also knew not to charge tax for UK. My delivery was hassle free.

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  • 5 / 5 1
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    Good price, quick delivery , and stock.

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  • 5 / 5 1
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    A promised, the delivery is prompt and the packaging is properly done.

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  • 5 / 5 1
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    Fast delivery~ Definitely will shop again. Thx from Singapore.

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  • 5 / 5 1
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    Great service. Genuine products.

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  • 5 / 5 1
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    Perfect!

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  • 5 / 5 1
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    All perfect

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  • 4 / 5 1
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    It was shown, that the goods were at stock, but after an order it found out, that it was out of stock and i had to wait. Generally satisfied. The packaging was good, rims came safe. There were no problems with quality

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  • 1 / 5 1
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    I am a UK customer. There website said free postage over €100, this does not apply to UK customers who must pay £80. On top of this there are import duties of 20%. My bike cost me 30% more in hidden costs and I haven't had any response from the company about this. I can't see it in their small print either!! I could have used a UK company but Beastybikes appeard slightly cheaper than UK based conpanies. Unfortunately they cost me a lot more in the end. I am extremely dissatisfied with the cost, slow delivery and lack of meaningful customer service. I hope the bike is not damaged oe I will have to pay further transit costs to return the bike, none of which I am likely to see refunding for. Very bad experience!!!

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  • 5 / 5 1
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    unbelievable, Spray Bike not available in uk so auld alliance in le France came up with goods. My 1974 Rudge build can continue.

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  • 5 / 5 1
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    Excellent!

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  • 5 / 5 1
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    Safe with Fast Delivery even outside EU.

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  • 5 / 5 1
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    Fast delivery, thank you from Greece

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  • 5 / 5 1
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    great

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  • 4 / 5 1
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    Good product and very friendly service.

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  • 5 / 5 1
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    Quick delivery. Good updates. No problems.

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  • 5 / 5 1
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    Quick and reliable provider ! Highly recommended

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  • 5 / 5 1
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    Everything perfect!! great shop.

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  • 5 / 5 1
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    Service swift and smooth. Good product as described.

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  • 5 / 5 1
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    Very helpful online staff

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  • 5 / 5 1
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    The bike came in 6 days to Croatia, what is very nice to me, and I am very satisfied with this site,delivery, and bike. All positive thoughts.

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Reviews displayed in chronological order