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Review Summary
Customers appreciate the excellent quality of items, along with prompt and straightforward service. Many highlight the great value for money, making this brand a preferred choice for shopping.
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A. A.
19 Sept 2023
Verified reviewOrder was never received and returned by DPD, still waiting for refund....
Reply from Dressinn.com
Dear M.A., We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. A refund has just been issued, you will receive the corresponding amount within the next few days. 04/09/2023 12:44:51 - Abono Sin Material importe:46.98 EUR We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Best regards
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A. A.
19 Sept 2023
Verified reviewExcelent buy and delivery 💪👍
Reply from Dressinn.com
Dear Søren, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
19 Sept 2023
Verified reviewI am satisfied with the item I bought. Reasonable arriving time.
Reply from Dressinn.com
Dear Anwar, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Sept 2023
Verified reviewTbh it took ages to receive the items I've ordered and once arrived I was away and couldn't make any use of them anymore. I could accept it if the delivery would be free, but I actually paid a lot to get the package, so I don't recommend this shop, as they are not maintaining their delivery promises.
Reply from Dressinn.com
Hello , We are sorry for your comments, we did not intend to delay your order and take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our delivery dates are estimates and not exact. https://www.royalmail.com/track-your-item#/tracking-results/JB002075593GB Please bear in mind that you always have the choice between different transport companies in case you are not satisfied with the service of a particular courier. Your comments will be taken into account for continuous improvement. We are sorry for the inconvenience. Kind regards
Reply from A. A.
This order and this website is the worst nightmare I've ever had. You delivered the order late, I am not able to do anything with the items anymore. It takes ages to get an answer from your customer service and once I try to do the return, your site doesn't work. This is really unacceptable. You are making joke of customers....
Show exchanges Hide exchanges -
A. A.
17 Sept 2023
Verified reviewThey were not interested when my package when missing. I had do all the investigation work myself. They would not look in to it, even though there supposed to. Will not use them again.
Reply from Dressinn.com
Hello Alwyn, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem. Unfortunately, we have to follow the protocol established by the DELIVERY COMPANY when a shipment is recorded as delivered correctly. https://www.royalmail.com/track-your-item#/tracking-results/JB002105410GB Please also bear in mind that you always have the choice between different transport companies in case you are not satisfied with the service of a particular courier. We do have taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards
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A. A.
16 Sept 2023
Verified reviewArrived super fast and the trousers were described as refurbished but looked brand new to me, very happy and will definitely order from DressInn again
Reply from Dressinn.com
Dear Nicky, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
16 Sept 2023
Verified reviewOK service but you have to pay for returns. Items come from abroard so postage prices are higher than normal.
Reply from Dressinn.com
Hello Samuel, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have deliberately decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards
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A. A.
1 Sept 2023
Verified reviewGood prices, excellent delivery times.
Reply from Dressinn.com
Dear Rebecca, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Sept 2023
Verified reviewAll good Would definitely use this company again 👍
Reply from Dressinn.com
Dear Daryl, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Sept 2023
Verified reviewGreat :)
Reply from Dressinn.com
Dear Katarzyna, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
31 Aug 2023
Verified reviewgreat service and shoes
Reply from Dressinn.com
Dear Jordan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
31 Aug 2023
Verified reviewItems are great. Slight clunkiness to understanding whete my items were at any time
Reply from Dressinn.com
Dear Andrew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
31 Aug 2023
Verified reviewExcelent ! Good quality, very fast delivery, The site is ok, a lot of nice sport products.
Reply from Dressinn.com
Dear Gabriel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Aug 2023
Verified reviewVery fast delivery to Cyprus. Bravo!
Reply from Dressinn.com
Dear Diana, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Aug 2023
Verified reviewThankyou very nice coat and fast delivery
Reply from Dressinn.com
Dear inga, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Aug 2023
Verified reviewI was a bit hesitant because of the mixed reviews. But I would definitely at this website again! Communication was super clear, as in when I would receive my package. Product is exactly as in the description and delivery was super fast (considering it is shipped from Spain to the Netherlands in my case in just 4 days!).
Reply from Dressinn.com
Dear Chantal, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Aug 2023
Verified reviewPrompt delivery, great communication. Would use again.
Reply from Dressinn.com
Dear Paul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Aug 2023
Verified reviewVery nice.
Reply from Dressinn.com
Dear Jutta, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Aug 2023
Verified reviewAll good, ordering was straightforward and my order arrived on time and in good condition.
Reply from Dressinn.com
Dear Helen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Aug 2023
Verified reviewFast delivery, very good.
Reply from Dressinn.com
Dear Solveig, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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