Customer reviews for ekosport.co.uk

Customer reviews

• 5 / 5 1

  

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  Excellent product, at a fantastic price, which was delivered on time , would definitely use this company again

  Review of 28/10/2019, following an experience of 10/10/2019 by JACK G. *

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• 5 / 5 1

  

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  Great products at great prices and delivered on time ! Well done

  Review of 26/10/2019, following an experience of 18/10/2019 by EDWARD S. *

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• 5 / 5 1

  

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  Had a problem with my card so I phoned the helpdesk number. very friendly staff solved my problem and shipped my parcel (paid for 48 hr delivery, arrived in 24!). Very happy customer!

  Review of 26/10/2019, following an experience of 23/10/2019 by JENNIFER R. *

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• 5 / 5 1

  

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  Excellent customer service. Good communication and I recommend Ekosport. Product is perfect. Good job!

  Review of 26/10/2019, following an experience of 23/10/2019 by ARTHUR W. *

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• 4 / 5 1

  

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  Very good jacket happy

  Review of 25/10/2019, following an experience of 18/10/2019 by GREG K. *

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• 5 / 5 1

  

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  Great company

  Review of 25/10/2019, following an experience of 07/10/2019 by FREDDIE W. *

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• 5 / 5 1

  

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  I was apprehensive about ordering after reading the poor reviews but I found I received excellent service- prompt delivery, prompt reply from customer service and beautiful product.

  Review of 25/10/2019, following an experience of 21/10/2019 by CARMEN G. *

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• 5 / 5 1

  

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  The range of products was good and the quality and price excellent. Only negative is the high delivery charge

  Review of 25/10/2019, following an experience of 21/10/2019 by FREDDIE A. *

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• 5 / 5 1

  

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  Great fast service, great price. Would definitely recommend

  Review of 25/10/2019, following an experience of 21/10/2019 by ROWENA M. *

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• 5 / 5 1

  

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  Great service

  Review of 24/10/2019, following an experience of 21/10/2019 by GARY M. *

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• 5 / 5 1

  

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  Excellent service

  Review of 24/10/2019, following an experience of 21/10/2019 by DAMIEN G. *

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• 5 / 5 1

  

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  A great service from start to finish and skis delivered very quickly too!

  Review of 24/10/2019, following an experience of 07/10/2019 by SARAH R. *

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• 5 / 5 1

  

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  Great service thanks

  Review of 23/10/2019, following an experience of 09/10/2019 by JOE J. *

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• 5 / 5 1

  

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  Really happy with the service and delivery

  Review of 23/10/2019, following an experience of 14/10/2019 by MOLLY R. *

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• 5 / 5 1

  

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  All good thanks

  Review of 23/10/2019, following an experience of 04/10/2019 by AMANDA W. *

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• 4 / 5 1

  

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  sometime i can not to into the web site.

  Review of 22/10/2019, following an experience of 16/10/2019 by IAN M. *

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• 5 / 5 1

  

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  Cheapest price on the internet I found for my Salomon qst guard 3L jacket...quick delivery from France

  Review of 21/10/2019, following an experience of 17/10/2019 by CALLUM C. *

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• 5 / 5 1

  

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  Taking to long to come

  Review of 21/10/2019, following an experience of 18/10/2019 by SELINA E. *

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• 5 / 5 1

  

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  Great service, communication and price. Very happy

  Review of 21/10/2019, following an experience of 18/10/2019 by GORDON H. *

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• 5 / 5 1

  

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  Fast delivery and great price for the product. Bit of a glitch when trying to change delivery address (on mobile). Knocking a star off for high delivery price, and they also add a £1 on for 'processing'. Unheard of before using this company!

  Review of 21/10/2019, following an experience of 15/10/2019 by JADE K. *

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• 5 / 5 1

  

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  I've not needed to use the customer service but the service I've received couldn't have been better - orderd a set of Skis on Thursday night and they've just arrived on Monday morning via UPS. The skis were cheaper than I could find anywhere else - they are exactly as ordered and have been pre-fitted to my measurements. I'll certainly order again from these guys.

  Review of 21/10/2019, following an experience of 18/10/2019 by MAISIE H. *

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• 5 / 5 1

  

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  I was hesitant to purchase gear from EkoSport after reading some bad reviews about delayed shipping, damaged products, etc. I did anyway because the price was so good, and it was a great experience. I got two Patagonia shells at a great price, and they arrived in perfect condition to England from France in 4 days. Received email updates from EkoSport at every step of the way.

  Review of 21/10/2019, following an experience of 08/10/2019 by WAYNE C. *

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  Answer by ekosport.co.uk

  

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  Good morning Caroline, We are glad to hear you're happy with your purchase. Thank you for trusting ekosport.co.uk Customer service Ekosport

• 3 / 5 1

  

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  shoes arent waterproof,

  Review of 21/10/2019, following an experience of 07/10/2019 by ALEXANDER T. *

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  Answer by ekosport.co.uk

  

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  Good morning Andrew, We are sorry to hear you are not happy with the item ordered. When encountering problems with your order you can always contact us here: info@ekosport.co.uk and we will be glad to help Have a lovely day, Customer service Ekosport

• 2 / 5 1

  

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  Site not easy to navigate. No refund of expensive delivery costs. These should be refunded if item is returned within the requested time in accordance to customer rights.

  Review of 21/10/2019, following an experience of 30/09/2019 by KEITH K. *

  *Pseudonymized data at the request of the author

  Answer by ekosport.co.uk

  

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  Good morning Dawn, We are sorry to hear you encountered problems navigating our website, our technical department work on improving it every day. We are always here to help if you are not sure about a product specification or a procedure. As mentioned in the e-mail we sent you if you choose a credit note while requesting a return we do offer you the shipping fees. Customer service Ekosport

  Answer by Keith K

  

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  As you did not have the shoes I wanted in the size I wanted there was no point in requesting a credit note. I am however still waiting for a refund. Please advise as to when this will be with me so that I can get the shoes from elsewhere.

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• 3 / 5 1

  

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  Slight cosmetic damage to top sheet of snowboard. Delivery a bit longer than advised. Overall OK though. I was in no rush.

  Review of 21/10/2019, following an experience of 24/09/2019 by ZACHARY W. *

  *Pseudonymized data at the request of the author

  Answer by ekosport.co.uk

  

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  We are sorry to hear you encountered problems with your delivery. In this period the number of deliveries grows each day and it happens that it takes a bit more time for the carriers to deliver the parcels on time. In case of a problem with the product we are always here to help, you can easily contact us by e-mail : info@ekosport.co.uk Customer service Ekosport

• 5 / 5 1

  

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  Great

  Review of 20/10/2019, following an experience of 02/10/2019 by ALEXANDRA C. *

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• 5 / 5 1

  

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  good that packaging is kept to a minimum

  Review of 20/10/2019, following an experience of 14/10/2019 by RACHEL P. *

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• 4 / 5 1

  

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  Returns and delivery are too expensive

  Review of 20/10/2019, following an experience of 14/10/2019 by MELISSA J. *

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• 5 / 5 1

  

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  Very good

  Review of 19/10/2019, following an experience of 14/10/2019 by SEBASTIAN T. *

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• 5 / 5 1

  

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  Great prices and service

  Review of 19/10/2019, following an experience of 15/10/2019 by ISABELLE M. *

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• 5 / 5 1

  

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  The Solomon vest was a good product but not enough storage.

  Review of 19/10/2019, following an experience of 16/10/2019 by RYAN C. *

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• 5 / 5 1

  

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  Great service Do your homework before buying to get the size right and you could pick up a bargainlije I did.

  Review of 19/10/2019, following an experience of 16/10/2019 by CAMERON Y. *

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• 5 / 5 1

  

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  Great outlet on my bookmarks for my go to store for product buys

  Review of 19/10/2019, following an experience of 16/10/2019 by SOFIA R. *

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• 4 / 5 1

  

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  Products due for delivery on 18/10/2019 Still not arrived tracking the item shows still in France and says in transit item en-route to a depot in France and has been for last 48 hrs

  Review of 19/10/2019, following an experience of 16/10/2019 by ANTHONY D. *

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• 5 / 5 1

  

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  You have a great selection of brands and products with good discounts. Your after sales communication is very informative and you provide a quick delivery time. Thank you!

  Review of 18/10/2019, following an experience of 15/10/2019 by SELINA H. *

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• 5 / 5 1

  

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  Great thanks

  Review of 18/10/2019, following an experience of 15/10/2019 by TIM H. *

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• 5 / 5 1

  

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  Brilliant customer service and speedy delivery! Just got a pair of Salomon cross trainers which were half the price everywhere else I looked! Thank you

  Review of 18/10/2019, following an experience of 14/10/2019 by CHRISTOPHER K. *

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• 5 / 5 1

  

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  Product came quick and exactly what I required.

  Review of 18/10/2019, following an experience of 14/10/2019 by LAYLA M. *

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• 5 / 5 1

  

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  Delayed delivery

  Review of 18/10/2019, following an experience of 15/10/2019 by FREYA S. *

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• 5 / 5 1

  

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  Competitive prices and quick delivery

  Review of 18/10/2019, following an experience of 14/10/2019 by LEXI D. *

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• 5 / 5 1

  

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  Fast shipping!!!!!

  Review of 18/10/2019, following an experience of 14/10/2019 by SELINA P. *

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• 5 / 5 1

  

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  Very good

  Review of 17/10/2019, following an experience of 14/10/2019 by FRANCESCA M. *

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• 5 / 5 1

  

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  fine

  Review of 17/10/2019, following an experience of 14/10/2019 by TRACY M. *

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• 5 / 5 1

  

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  Easy ordering process, reasonably quick delivery

  Review of 16/10/2019, following an experience of 07/10/2019 by KIRSTY W. *

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• 4 / 5 1

  

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  The delay in delivery explains the discount but the range of sizes means that you really have to search through a lot of options to find what what you want. Also explains the discount I suppose. I didn't use the helpdesk or the returns so left them as average - presume they do the job. As for 'The range of payment methods is complete', this doesn't make sense but. if I read between the lines, I imagine they wouldn't take a cheque so that'd be one star.

  Review of 16/10/2019, following an experience of 29/08/2019 by MARIA P. *

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• 5 / 5 1

  

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  awesome

  Review of 15/10/2019, following an experience of 30/09/2019 by HELENA B. *

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• 5 / 5 1

  

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  Very good

  Review of 15/10/2019, following an experience of 08/10/2019 by AIDEN W. *

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• 5 / 5 1

  

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  Did not need to use help service or returns so neutral score given

  Review of 15/10/2019, following an experience of 10/10/2019 by MILLIE P. *

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• 5 / 5 1

  

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  Ordered my boots, in stock & only a few days to arrive with tracked DPD delivery. Even with the £9 delivery from abroad it was still cheaper than Amazon. All good.

  Review of 14/10/2019, following an experience of 07/10/2019 by PETE H. *

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• 5 / 5 1

  

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  Great site, quick delivery and nice selection of goods, recommended! Only two suggestions for improvement; not so easy to find clothing using the menu tool. Also, free returns would be great for orders over a certain amount.

  Review of 14/10/2019, following an experience of 04/10/2019 by CHARLIE M. *

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• 5 / 5 1

  

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  Great girl's ski jacket. Exactly as described...hard to find the design elsewhere...fast delivery! One very happy and warm little girl!

  Review of 12/10/2019, following an experience of 08/10/2019 by OLIVER M. *

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• 5 / 5 1

  

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  Hi there, your product range is good and your website excellent, I have just returned some bindings because I made a mistake with the din settings, will buy again.

  Review of 12/10/2019, following an experience of 24/09/2019 by JASMINE M. *

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• 5 / 5 1

  

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  Great price and super quick delivery

  Review of 12/10/2019, following an experience of 09/10/2019 by ISLA J. *

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• 5 / 5 1

  

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  All good . Skis arrived on time and driver very helpful . Will use again for sure

  Review of 12/10/2019, following an experience of 08/10/2019 by ISABELLE P. *

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• 5 / 5 1

  

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  Overall i was impressed with the total efficiency of the service. Well done.

  Review of 12/10/2019, following an experience of 08/10/2019 by TIM C. *

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• 3 / 5 1

  

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  Ski/bindings arrived damaged from poor packaging and courier neglect. Replacement arrived damaged from poor packaging again and Ekosport were far from helpful. Would think twice before ordering again

  Review of 12/10/2019, following an experience of 12/08/2019 by CHARLOTTE O. *

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• 5 / 5 1

  

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  Excellent service , and ski Jacket very good price

  Review of 11/10/2019, following an experience of 08/10/2019 by OLIVER C. *

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• 5 / 5 1

  

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  Very easy shopping experience. Boots were an excellent price and arrived when promised. Will happily use again

  Review of 11/10/2019, following an experience of 07/10/2019 by QUENTIN J. *

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• 4 / 5 1

  

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  Good products poor delivery

  Review of 11/10/2019, following an experience of 23/09/2019 by CRAIG H. *

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• 5 / 5 1

  

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  Arrived next day, product as advertised - great.

  Review of 11/10/2019, following an experience of 07/10/2019 by NAOMI B. *

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• 4 / 5 1

  

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  Well worth looking at for a bargain

  Review of 11/10/2019, following an experience of 08/10/2019 by REECE M. *

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• 5 / 5 1

  

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  SO convenient

  Review of 11/10/2019, following an experience of 08/10/2019 by TANYA W. *

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• 5 / 5 1

  

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  Great site excellent prices.

  Review of 11/10/2019, following an experience of 07/10/2019 by JESSICA J. *

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• 5 / 5 1

  

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  Well managed operation. Skis dispatched very promptly including mounting bindings. Great price. Excellent communications. Will certainly use again.

  Review of 11/10/2019, following an experience of 08/10/2019 by GRANT B. *

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• 5 / 5 1

  

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  Great price, delivery time and product. Will recomend it

  Review of 11/10/2019, following an experience of 07/10/2019 by ALEX C. *

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• 5 / 5 1

  

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  Great service

  Review of 11/10/2019, following an experience of 16/09/2019 by OSCAR S. *

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• 5 / 5 1

  

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  Great!!

  Review of 10/10/2019, following an experience of 07/10/2019 by ZACH R. *

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• 5 / 5 1

  

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  Quite expensive delivery, but great product and service

  Review of 10/10/2019, following an experience of 07/10/2019 by ISABEL B. *

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• 5 / 5 1

  

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  Extremely pleased with my purchase from Ekosport. The item was still cheaper on this website; including the delivery charge. I will be ordering again soon.

  Review of 10/10/2019, following an experience of 04/10/2019 by SIENNA J. *

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• 5 / 5 1

  

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  Easy to use website with great choice in the sale. Got a fantastic Henri Duvillard coat at half price! Just be aware that returns have to be sent back to France, which costs €9 if you use the Ekosport method.

  Review of 10/10/2019, following an experience of 07/10/2019 by RAY L. *

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• 5 / 5 1

  

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  Fantastic service from beginning to end

  Review of 10/10/2019, following an experience of 07/10/2019 by FIONA E. *

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• 5 / 5 1

  

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  Good site and good deals

  Review of 10/10/2019, following an experience of 07/10/2019 by JEREMY M. *

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• 5 / 5 1

  

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  Very good price, excellent product range. Very informative on order update and good courier information. Thank you ekosport I will definitely use again top firm. Well recommended.

  Review of 10/10/2019, following an experience of 04/10/2019 by BECKY C. *

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• 5 / 5 1

  

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  a very pleasant and easy transaction.

  Review of 08/10/2019, following an experience of 02/10/2019 by LUCY C. *

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• 5 / 5 1

  

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  This is the second time I have purchased from Ekosport and I highly recommend!

  Review of 08/10/2019, following an experience of 30/09/2019 by STEVE R. *

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• 5 / 5 1

  

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  Ordered a coat - very good value and was delivered when it said it would be.

  Review of 07/10/2019, following an experience of 02/10/2019 by FREDDIE A. *

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• 5 / 5 1

  

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  Very pleased with this company. Would certainly recommend and use it again. Prompt and good service. Thanks.

  Review of 07/10/2019, following an experience of 03/10/2019 by HENRY G. *

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• 5 / 5 1

  

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  super site. Now my "go to" for ski equipment. Fast dleivery

  Review of 07/10/2019, following an experience of 04/10/2019 by OSCAR M. *

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• 5 / 5 1

  

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  Fantastic so easy to deal with well done Ekosport

  Review of 07/10/2019, following an experience of 30/09/2019 by ALEXANDER R. *

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• 5 / 5 1

  

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  Good value. Helpful staff. Excellent communications confirming order and delivery. Dr Brian

  Review of 07/10/2019, following an experience of 02/10/2019 by CARRIE W. *

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• 5 / 5 1

  

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  Used this site again and again. easy, fast delivery, product is good value and on spec!

  Review of 06/10/2019, following an experience of 01/10/2019 by ANTHONY W. *

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• 5 / 5 1

  

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  Good price and quick delivery

  Review of 05/10/2019, following an experience of 02/10/2019 by CRAIG K. *

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• 5 / 5 1

  

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  By far the best price and great communication throughout

  Review of 05/10/2019, following an experience of 24/09/2019 by SUMMER G. *

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• 5 / 5 1

  

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  Great products would be better if there were more colours or designs available for some of them but great site

  Review of 04/10/2019, following an experience of 01/10/2019 by MIKE D. *

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• 5 / 5 1

  

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  Thanks

  Review of 03/10/2019, following an experience of 30/09/2019 by JOE G. *

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• 5 / 5 1

  

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  Fantastic great quality item at a great price.

  Review of 03/10/2019, following an experience of 30/09/2019 by MATTHEW R. *

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• 5 / 5 1

  

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  Excellent product and perfect service

  Review of 03/10/2019, following an experience of 30/09/2019 by RUBY E. *

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• 5 / 5 1

  

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  Excellent customer service. Quick to reply and very helpful

  Review of 03/10/2019, following an experience of 30/09/2019 by RACHEL E. *

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• 5 / 5 1

  

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  I found the website to be very good and easy to navigate, the prices are incredible and delivery was extremely quick. Very impressed and pleased with your service. Thank you.

  Review of 03/10/2019, following an experience of 30/09/2019 by JACOB Y. *

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• 5 / 5 1

  

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  Great service but delivery was expensive

  Review of 03/10/2019, following an experience of 30/09/2019 by KEELEY L. *

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• 5 / 5 1

  

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  Fantastic service , will definitely use this company again, great range of products. Thank you

  Review of 03/10/2019, following an experience of 26/09/2019 by GRACE W. *

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• 5 / 5 1

  

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  Great service, quick delivery without any hassle. Would highly recommend using again. Items bought were salomon skis and boots and both are great and bought at a great price.

  Review of 01/10/2019, following an experience of 26/09/2019 by FRED C. *

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• 5 / 5 1

  

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  Great highly recommend

  Review of 29/09/2019, following an experience of 25/09/2019 by GORDON B. *

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• 5 / 5 1

  

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  Amazing price & service; I was a tad worried about some poor reviews but the TSL Snowshoes purchased were priced beyond comparison and arrived within 3 days. I would definitely recommend ekosport to fellow snow enthusiasts!

  Review of 27/09/2019, following an experience of 24/09/2019 by FLORENCE C. *

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• 5 / 5 1

  

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  perfect

  Review of 27/09/2019, following an experience of 24/09/2019 by NATASHA M. *

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• 5 / 5 1

  

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  Great! Managed to buy a Smith Quantum Ski helmet for the best price on the net, hassle free 👍

  Review of 27/09/2019, following an experience of 23/09/2019 by VICTORIA G. *

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• 5 / 5 1

  

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  Excellent product and best price on the internet and fast service.

  Review of 27/09/2019, following an experience of 23/09/2019 by OLIVIA C. *

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• 5 / 5 1

  

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  All great

  Review of 20/09/2019, following an experience of 16/09/2019 by GEORGE K. *

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• 5 / 5 1

  

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  great

  Review of 20/09/2019, following an experience of 17/09/2019 by BETHANY M. *

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• 5 / 5 1

  

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  very impressed

  Review of 20/09/2019, following an experience of 17/09/2019 by JAKE W. *

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