finespirits.auction

Customer reviews for finespirits.auction

4.4 / 5 1

Calculated from 19 reviews obtained over the last 12 months

19 reviews since 20/02/2024

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Information finespirits.auction

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Customer reviews

  • 5 / 5 1
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    Excellent service.

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  • 5 / 5 1
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    Fast shipping, good and secure parcels.

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  • 5 / 5 1
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    Good service and fast delivery. All ok

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  • 4 / 5 1
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    everything went well

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  • 5 / 5 1
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    Fast delivery, interesting items, fast service.

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  • 4 / 5 1
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    Good service

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  • 5 / 5 1
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    All good. Perfect. A great Auction site to use..... Paul, Barcelona.

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  • 3 / 5 1
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    Nice and a lot of choices but if you don't live in the UK the import taxes are to much to do this often.

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  • 5 / 5 1
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    Everything went as expected

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  • 5 / 5 1
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    Top service.

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  • 5 / 5 1
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    Reliable, fast internatonal shipping with good packaging.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Evetything ok.

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  • 2 / 5 1
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    Sorry for the bad review but i payed for express delivery and it took over two weeks before i received my shipping. It was not because of the delivery company it took way to long for prepairing it.

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  • 5 / 5 1
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    Everything was so great. Thank you!

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  • 5 / 5 1
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    There are extremly interesting spirits in their auctions. Fast and secure shipping. Will buy there again.

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  • 5 / 5 1
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    Perfect service.

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  • 2 / 5 1
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    I ordered 3 items for a special occasion. My order took more than 3 weeks to dispatch and by the time my order finally arrived, the occasion had passed by more than 10 days and I had no need for the items I bought. Very very disappointing. As a positive, the products arrived safely and in good condition. Recommendations - the website could do more to alert buyers to final costs - once the UK duty was added, my costs were significantly greater than the successful bid price.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by finespirits.auction
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    Dear Sir, Thank you for sharing your experience with iDealwine. We are happy to hear that the products you ordered arrived safely and in good condition. Regarding your delivery window, we are sorry to hear that you experienced a delay. While a delay of this magnitude is quite rare, we do recommend ordering as early as possible during the holiday season, as this is the busiest period of the year. Finally, regarding duties and taxes, we will certainly make a note of when these are displayed during the checkout process. The reason we charge import duties upfront (DDP-style delivery) is actually a great benefit to our customers, who had previously received a separate bill from our shipping provider with little explanation. As of April 2023, thanks to our new DDP system of delivery, customers can pay their import fees upfront via an efficient and transparent process, receiving their bottles with no additional hassle at the end. Regards, iDealwine

  • 5 / 5 1
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    good sortiment always, flawless service

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  • 4 / 5 1
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