italotreno.it

Customer reviews for italotreno.it

4.7 / 5 1

Calculated from 30 reviews obtained over the last 12 months

33 reviews since 31/03/2023

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Information italotreno.it

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Customer reviews

  • 5 / 5 1
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    Tricky at first as i thought the train was sold out, because of the information on the booking selection page...'sold out' on all ticket types but in grey not highlighted. Pushed ahead with booking and not stopped from booking so assumed all was well...and so far so good.

    Review of , following an experience of by *

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  • 5 / 5 1
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    Every thing was really easy

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  • 4 / 5 1
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    good service, clear instructions

    Review of , following an experience of by

  • 5 / 5 1
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    EASY TO BOOK, VERY EFFICIENT SOFTWARE, EASY TO NAVIGATE IF ONE WANTS TO CHANGE DATE. WE ALWAYS TAKE ITALO TRAIS BECAUSE THEY ARE CLEAN AND TRAVELERS ARE INFORMED ALL THE TIME IF THERE ARE DELAYS

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  • 5 / 5 1
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    Easy and great value

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  • 4 / 5 1
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    Very easy website to navigate.

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  • 5 / 5 1
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    first time i closed tickets, it was easy, hope i didn't make mistake....

    Review of , following an experience of by

  • 5 / 5 1
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    Very simple, clear and useful information. Only wish was that it would be good to know which seats face the direction of travel on the trip

    Review of , following an experience of by

  • 5 / 5 1
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    Very efficient app

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 1 / 5 1
    Edit Flag

    Price increased while paying for ticket intentionally. Terrible experience.

    Review of , following an experience of by

    Answer by italotreno.it
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    Dear Trisha, our offer is quite dynamic and subject to availability, but we do not intentionally bid customers or change prices depending on their behavior. Please let us knows more about your website experience. Kind regards, Italo.

  • 5 / 5 1
    Edit Flag

    easy to book and I found what I need

    Review of , following an experience of by *

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  • 5 / 5 1
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    Very simple thanks.

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  • 5 / 5 1
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    Good

    Review of , following an experience of by

  • 5 / 5 1
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    It was very easy even from abroad!

    Review of , following an experience of by *

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  • 5 / 5 1
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    Awesome!

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  • 4 / 5 1
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    Great

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  • 5 / 5 1
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    Was very easy to buy online

    Review of , following an experience of by

  • 4 / 5 1
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    The app didm't work so I gas forced to use the computer. The computer has one client account and the app uses another account. There was no way to combine the two. I called, a paywall, and was given an incorrect email address to try to resolve the issue. The page would not close without me writing a comment. Few seats available; no senior discount for out going trip. Hopefully on time. App non funzionava e non son riuscita ad usciere dalla pagina senza scrivere qualcosa. App e il pc hanno due diversi account cliente. Ho telefonato, a pagamento, per sapere come dovrei fare e l'indirizzo email era errata. Questa pagina non chiudeva senza un feedback, e quindi sto scrivendo qualcosa. Pochi posti, niente sconto senior prima parte del viaggio. Speriamo che stia in orario.

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  • 5 / 5 1
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    Great!

    Review of , following an experience of by

  • 5 / 5 1
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    Fast

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  • 5 / 5 1
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    So easy to book! Good rates!!

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  • 5 / 5 1
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    Ottimo servizio

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  • 4 / 5 1
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    good

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  • 5 / 5 1
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    First time let you know tomorrow

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  • 5 / 5 1
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    This is my third booking in 10 days. Venice to Lake Garda to Bologna to Florence. Thank you for making it so easy. Denise, Seattle Washington USA

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent!

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  • 5 / 5 1
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    Easy and Clear

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  • 5 / 5 1
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    excelente

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  • 5 / 5 1
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    excelente

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  • 5 / 5 1
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    excelente

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