Techinn.com receives high praise for its fast service, excellent product quality, and reliable delivery, creating a positive shopping experience overall.
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A. A.
6 Mar 2022
Verified reviewDelivery didn’t take to long, plus was give a free adapter because the plug was EU standard and delivery was to the UK. Thanks guys.
Reply from Techinn.com
Dear James , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 Mar 2022
Verified reviewGood
Reply from Techinn.com
Dear Arno , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 Mar 2022
Verified reviewItem delivered with a European plug. Customer service help impossible to access (long queues on phone, need to upload 6 separate photos on web-site etc.). Gave up and had to go and buy Europe/UK adaptor for a further £10. Very dis-satisfied
Reply from Techinn.com
Hello Alan, We are very sorry to hear that you rated our service as not meeting your expectations, please be assured that the experience of our customers is very important to us. In case that you have received a wrong product, we kindly ask you to submit a return request through your account. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, an item is missing from your order, a wrong color/size was sent, the article does not match the product photo etc.) Our returns department will then handle the issue and offer a solution. If you have any further questions, please contact our customer service by sending an email to support@tradeinn.com Kind regards
Reply from A. A.
Your returns request procedure is complex (taking 6 photographs and uploading!) for a person in their late 70's. It was easier to buy the adaptor
Reply from Techinn.com
Dear Alan, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and kind regards,
Reply from A. A.
This confirms that your customer service is designed to be unhelpful. You have delivered a faulty and potentially dangerous machine to a customer and are still making it impossible to deal with you. Alan
Reply from Techinn.com
Dear Alan, Thank you very much for your feedback. Please be so kind as to advise if you would like to return the received product and we can open a return request manually for you. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies. Kind regards
Reply from A. A.
I am using the product with a European to UK adaptor that I had to go and buy. It would be reasonable for you to refund me the £9.99 that I had to pay for this adapter. Providing it is safe I do not want it exchanged
Reply from Techinn.com
Dear Alan, Your request has been opened manually now on your account. Inorder to see the status, information and messages concerning your return petition and to print out the returns form, please go to our website and log in following the path: My Account > My orders > View return status. Then, please send the corresponding pictures to the email address indicated in our message. Once we have received the pictures, we can offer a discount. We hope this information was helpful to you. Kind regards
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A. A.
6 Mar 2022
Verified reviewThe HDD arrived within the time quoted * have not used it yet but it has been plugged in and appears to be satisfactory,
Reply from Techinn.com
Dear Kenneth , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Mar 2022
Verified reviewMy order was delivered quickly I was able to track the items progress .Excellent service.
Reply from Techinn.com
Dear Sue , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Mar 2022
Verified reviewExcellent updates on order and just as expected, highly recommended
Reply from Techinn.com
Dear adam , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Mar 2022
Verified reviewthis bluetooth is a total tragedy
Reply from Techinn.com
Hello Hristo, We are very sorry to hear that you rated our service as not meeting your expectations, please be assured that the experience of our customers is very important to us. In case that you have received a wrong/defective product, we kindly ask you to submit a return request through your account please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, an item is missing from your order, a wrong color/size was sent, the article does not match the product photo etc.) If you have any further questions, please contact our customer service by sending an email to support@tradeinn.com Kind regards
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A. A.
3 Mar 2022
Verified reviewBest off
Reply from Techinn.com
Dear Jan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewjust perfect
Reply from Techinn.com
Dear Lukas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewItem arrived on time and safely packed and is very competitive price wise.
Reply from Techinn.com
Dear Neil, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewShopper friendly site good range of products and fast delivery
Reply from Techinn.com
Dear Aine, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewExcellent service. Goods arrived sooner than expected.
Reply from Techinn.com
Dear Kevin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewQuick delivery nice tracked shipping good quality off products. Highly recommended!
Reply from Techinn.com
Dear Arnold, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewVery prompt service
Reply from Techinn.com
Dear Brian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewArrived as stated on time - plugged in and able to use instantly.
Reply from Techinn.com
Dear Cheryl, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewGood price, perfect to follow during transport.
Reply from Techinn.com
Dear Maurice, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewIf I had looked around the same item was a lot cheaper than your sight It took so long to deliver after you charging me £ 8 for P/ P And had no instructions with it ,
Reply from Techinn.com
Hello Michael, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case. We did not intend to delay your order and take full responsibility for our actions and any related inconvenience. However, the article was delivered according to the estimated delivery date, please consult your order confirmation. Please note that there are also external factors that can affect the delivery of an order, which is why our delivery dates are estimates and not exact. Your comments will be taken into account for continuous improvement. Thanks a lot. Kind regards
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A. A.
25 Feb 2022
Verified reviewAll went very well good site and had the product i needed delivery was in reasonable time too, the printer works well but having some trouble with feeding the paper in under the roller it keeps getting snagged up doesnt seem enough space to pull the paper through nicely
Reply from Techinn.com
Dear Dunsley, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewIt all worked perfect!
Reply from Techinn.com
Dear Ditlev, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewExcellent service from this company. The product arrived in half the expected time, carefully packaged so no damage. A quality product, easy to use and easy on the eye. Doesn't take up too much space on the worktop. Pods are easy to buy as the machine accepts a wide range of makes as long as they are nespresso compatible.
Reply from Techinn.com
Dear Gillian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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