Customer reviews
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Fast delivery and excelent services.
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Very very bad
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The order arrived promptly but The GB adapter were not shipped, terribly disappointed as I cannot use the toaster and handmixer I ordered.
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Very impressed with the service, So thank you! 👍 I will be happy to use your services again!
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very easy to use and Access the required information would recommend to my friends and business partners
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Paying was slightly confusing but I think that's because my item was a preorder. I contacted their customer service team and they cleared everything up for me very quickly :-)
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Eva showed empathy and solved my issue quickly! She was very professional and straight-forwarding! Excelent customer service!
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I would have given a 5 star ,but it was let down by the condition of the packaging,ie the box was squashed and crumpled in transit,fortunately the dvd wasn't damaged and still works okay.
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If you are a uk user it is incredibly difficult to complete an order. All credit transactions will be declined. Even if your transaction is initially accepted it may then be declined and your order rejected. It has only ever been possible for me to complete any purchase using PayPal.
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Answer by alza.co.ukFlagDear customer, we are truly sorry to hear that you are struggling with completing your order with payment via card online. Please be informed, that the payments are often being stopped by the bank of the client (yours) for suspect of fraud, as our bank is in Czech Republic. I would recommend to you to get in touch with your bank, to discusse the situation with them, and for the bank to stop rejecting the transaction for suspect of fraudulent transaction. Thank you for understanding.
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