builderdepot.co.uk

Customer reviews for builderdepot.co.uk

4.6 / 5 1

Calculated from 910 reviews obtained over the last 12 months

11572 reviews since 10/08/2017

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Information builderdepot.co.uk

  • Company

    Builder Depot

  • Description

    Builder Depot, UK's leading Timber and Builders Merchant. Supplier of Building Products and Materials - Thousands of Products All at Incredible Trade Prices

  • Address

    Ecommerce Department, Station Road, New Southgate N111QJ London

  • Website

    http://www.builderdepot.co.uk

  • Category

    Products and services for professionals

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Customer reviews

  • 4 / 5 1
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    I was using them for the first time and won't be the last, absolutely reliable and professional service.

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    Answer by builderdepot.co.uk
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    Dear Nevena, Thank you so much for your lovely review 😊 I am so pleased the service was reliable and professional! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    First time using builderdepot, unfortunatly first courier DPD managed to damage goods in transit & failed to notify me on the tracking of the reason for failed delivery, this resulted in a delay of a delay of over a week whilst i tried to ascertain what had happened to my order. However builderdepot then sent the offered me either a refund or to send out again with an alternative courier DX. Things sometimes go wrong with orders in this case down to the poor service offered by DPD, however in this case builder depot did everything they could to resolve the matter which was much appreciated.....😁

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    Answer by builderdepot.co.uk
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    Dear Dominic, Thank you so much for your lovely review 😊 I am so pleased we were able to resolve the issue for you! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Used a couple of times now. Excellent shipping, very well priced. Happily use again

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    Answer by builderdepot.co.uk
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    Dear Anton, Thank you so much for your lovely review 😊 I am so pleased you were happy with the service! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Good amount of info to source the correct product and competitive pricing.

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    Answer by builderdepot.co.uk
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    Dear Nushad, Thank you so much for your lovely review 😊 I am so pleased you were happy with the service! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Excellent service

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    Answer by builderdepot.co.uk
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    Dear Colum, Thank you so much for your lovely review 😊 I am so pleased the service was excellent! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    great correspondence!

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    Answer by builderdepot.co.uk
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    Dear Denise, Thank you so much for your lovely review 😊 I am so pleased the correspondence was great! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Excellent service would use again 5*

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    Answer by builderdepot.co.uk
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    Dear Tony, Thank you so much for your lovely review 😊 I am so pleased the service was excellent! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Good

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    Answer by builderdepot.co.uk
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    Dear Shirley, Thank you so much for your lovely review 😊 I am so pleased you were happy with the service! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Very good service

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    Answer by builderdepot.co.uk
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    Dear Roman, Thank you so much for your lovely review 😊 I am so pleased the service was very good! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    I was after 4 litres of Osmo oil for our internal doors. Having done my research online I found that Builder Depot were not only the cheapest price per litre compared to other suppliers but also only charged a small delivery fee. What's more the package arrived very quickly and communication is clear and concise. 100% recommend!

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    Answer by builderdepot.co.uk
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    Dear Desiree, Thank you so much for your lovely review 😊 I am so pleased you were happy with the service! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Fast delivery and a great price too.

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    Answer by builderdepot.co.uk
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    Dear Iain, Thank you so much for your lovely review 😊 I am so pleased the delivery was fast! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Good price, very quick delivery. Very pleased.

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    Answer by builderdepot.co.uk
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    Dear Steve, Thank you so much for your lovely review 😊 I am so pleased the delivery was quick! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Used Builder Depot for several years now, never disappointed with the sevice. the delivery times are always spot on

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    Answer by builderdepot.co.uk
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    Dear Ryan, Thank you so much for your lovely review 😊 I am so pleased you were happy with the service! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Very easy to use and find what you need

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    Answer by builderdepot.co.uk
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    Dear Biser, Thank you so much for your lovely review 😊 I am so pleased you were happy with the service! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Excellent service speedy delivery,quality product

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    Answer by builderdepot.co.uk
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    Dear Angela, Thank you so much for your lovely review 😊 I am so pleased the service was excellent! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Great prices and fast delivery from palletline.

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    Answer by builderdepot.co.uk
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    Dear William, Thank you so much for your lovely review 😊 I am so pleased the delivery was fast! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Top effort did exactly as it said took the order delivered when they said it would the driver was brilliant

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    Answer by builderdepot.co.uk
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    Dear Andrew, Thank you so much for your lovely review 😊 I am so pleased you were happy with the service! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Great service, Great product and Great Guys to Deal with.

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    Answer by builderdepot.co.uk
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    Dear Michael, Thank you so much for your lovely review 😊 I am so pleased the service was great! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Quick and easy process. Brilliant delivery man.

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    Answer by builderdepot.co.uk
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    Dear Mark, Thank you so much for your lovely review 😊 I am so pleased you were happy with the service! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 2 / 5 1
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    Still waiting for order and was just told it coming from manufacture direct and got the impression didn’t want to contact the manufacturer to confirm when it arrives as I did ask the question, so that’s why I’m disappointed with the service received.

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  • 5 / 5 1
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    Reasonable prices and a quick delivery. Thank you.

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    Answer by builderdepot.co.uk
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    Dear Philip, Thank you so much for your lovely review 😊 I am so pleased the delivery was quick! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    First time I have used them, found the service to be very good, will use them again

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    Answer by builderdepot.co.uk
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    Dear Harry, Thank you so much for your lovely review 😊 I am so pleased the service was very good! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 1 / 5 1
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    kitchen knkb came without fitting, called they said would replace but nothing happened, annpying amount of admin for 1 kitchen knob lol

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  • 5 / 5 1
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    Shipped straight away. No problems

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    Answer by builderdepot.co.uk
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    Dear John, Thank you so much for your lovely review 😊 I am so pleased you were happy with the service! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 4 / 5 1
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    All went well.

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    Answer by builderdepot.co.uk
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    Dear Christopher, Thank you so much for your lovely review 😊 I am so pleased everything went well! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 1 / 5 1
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    web site out of date wrong product sent, unable to deliver product advertised, advised to return the incorrect product at my own expence. I spent Β£14, glad it wasent, Β£140.

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  • 5 / 5 1
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    Excellent quality 9mm plywood B/BB delivered promptly in readiness for job required. Great price - would be happy to use again.

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    Answer by builderdepot.co.uk
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    Dear Jonathan, Thank you so much for your lovely review 😊 I am so pleased the delivery was prompt! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Extremely helpfull staff especially Ricardo at the wood cutting station

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    Answer by builderdepot.co.uk
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    Dear Jonathan, Thank you so much for your lovely review 😊 I am so pleased you were happy with the service! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Order processed an dispatched in good tomr

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    Answer by builderdepot.co.uk
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    Dear Joanne, Thank you so much for your lovely review 😊 I am so pleased you were happy with the service! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Prompt easy service with the company and goods arrived bang on time. No complaints here

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    Answer by builderdepot.co.uk
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    Dear Allan, Thank you so much for your lovely review 😊 I am so pleased the service was prompt! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Ordered at weekend and cement mixer arrived within 3 working days, 1 day ahead of schedule.Very efficient service and wiuld definately recommend.

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    Answer by builderdepot.co.uk
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    Dear Daryl, Thank you so much for your lovely review 😊 I am so pleased the service was very efficient! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Ordered a shower and it arrived intact and quickly! Price was excellent in comparison to other sites.

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    Answer by builderdepot.co.uk
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    Dear Katherine, Thank you so much for your lovely review 😊 I am so pleased your order arrived quickly! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    ordered mid afternoon and arrived 7.30 am next day , easy to use website that provides tracking info

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    Answer by builderdepot.co.uk
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    Dear John, Thank you so much for your lovely review 😊 I am so pleased you were happy with the service! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Great price and fast delivery

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    Answer by builderdepot.co.uk
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    Dear Gary, Thank you so much for your lovely review 😊 I am so pleased the delivery was fast! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Easy to use site. Super price. Good communication and excellent delivery by Palletways ( driver Nathan).

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    Answer by builderdepot.co.uk
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    Dear Nigel, Thank you so much for your lovely review 😊 I am so pleased the communication was good and delivery excellent! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    User friendly site, good service product delivered on time, happy customer.

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    Answer by builderdepot.co.uk
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    Dear Kevin, Thank you so much for your lovely review 😊 I am so pleased the service was good and delivery on time! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Great service, delivered in two days, and cheaper than other retailers.10/10

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    Answer by builderdepot.co.uk
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    Dear Carl, Thank you so much for your lovely review 😊 I am so pleased the service was great! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Excellent service, paint was a good price, and arrived the next day. We would certainly use Builder Depot again.

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    Answer by builderdepot.co.uk
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    Dear Gary, Thank you so much for your lovely review 😊 I am so pleased the service was excellent! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Top notch service! 10/10

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    Answer by builderdepot.co.uk
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    Dear Brian, Thank you so much for your lovely review 😊 I am so pleased the service was top notch! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Good quality product, acceptable price, fast delivery

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    Answer by builderdepot.co.uk
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    Dear Mark, Thank you so much for your lovely review 😊 I am so pleased the delivery was fast! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Order received on time by friendly helpful driver and all in excellent condition

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    Answer by builderdepot.co.uk
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    Dear Brian, Thank you so much for your lovely review 😊 I am so pleased you were happy with the service! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Very fast to respond to my order. Very helpful delivery driver. Excellent service at a very good price.

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    Answer by builderdepot.co.uk
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    Dear Ian, Thank you so much for your lovely review 😊 I am so pleased the service was excellent! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Has transformed my kitchen, great quality too.

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    Answer by builderdepot.co.uk
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    Dear Margarette, Thank you so much for your lovely review 😊 I am so pleased you were happy with the product! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Everything arrived when builderdepot said it would. Two calls to customer service department advisers were very helpful.

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    Answer by builderdepot.co.uk
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    Dear James, Thank you so much for your lovely review 😊 I am so pleased you were happy with the service! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Excellent service and quick delivery

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    Answer by builderdepot.co.uk
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    Dear Philip, Thank you so much for your lovely review 😊 I am so pleased the service was excellent and delivery quick! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    easy to order on line. i needed to contact customer services and the help i received was excellent. thank you!

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    Answer by builderdepot.co.uk
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    Dear Sandra, Thank you so much for your lovely review 😊 I am so pleased you were happy with the service! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Always reliable and prompt

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    Answer by builderdepot.co.uk
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    Dear Tim, Thank you so much for your lovely review 😊 I am so pleased you were happy with the service! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Good quick service!

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    Answer by builderdepot.co.uk
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    Dear Penny, Thank you so much for your lovely review 😊 I am so pleased the service was good and quick! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Prompt response and follow up on the back order, excellent services. The products are made in China but they are good quality. Comparative pricingπŸ‘

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    Answer by builderdepot.co.uk
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    Dear Tita, Thank you so much for your lovely review 😊 I am so pleased the service was excellent! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    excellent

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    Answer by builderdepot.co.uk
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    Dear Julie, Thank you so much for your lovely review 😊 I am so pleased you were happy with the service! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Would recommend very good service

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    Answer by builderdepot.co.uk
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    Dear Robert, Thank you so much for your lovely review 😊 I am so pleased the service was very good! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Amazing customer service, very friendly and professional, great product at a great price. Would highly recommend them.

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    Answer by builderdepot.co.uk
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    Dear Istvan, Thank you so much for your lovely review 😊 I am so pleased the customer service was amazing! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Excellent very impressed with products and price

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    Answer by builderdepot.co.uk
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    Dear Gaurav, Thank you so much for your lovely review 😊 I am so pleased you were happy with the products and the price! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Great service, fast delivery. Helpful phone manner.

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    Answer by builderdepot.co.uk
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    Dear Sarah, Thank you so much for your lovely review 😊 I am so pleased the service was great and delivery fast! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Well packed and delivered promptly. Will use again

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    Answer by builderdepot.co.uk
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    Dear Aisha, Thank you so much for your lovely review 😊 I am so pleased the delivery was prompt! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 4 / 5 1
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    Find online line and in store staff very very helpful especially your lorry drivers very polite and understanding

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    Answer by builderdepot.co.uk
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    Dear Avinash, Thank you so much for your lovely review 😊 I am so pleased the staff are very helpful! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Competitive pricing. Quick delivery. Very helpful delivery drivers. Use again for sure.

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    Answer by builderdepot.co.uk
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    Dear Scott, Thank you so much for your lovely review 😊 I am so pleased the delivery was quick! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 3 / 5 1
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    Everything about the purchase was good, except when having to return an item that was purchased online. I had to physically take it to the New Southgate branch, as other branches didn't accept the return!

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    Answer by builderdepot.co.uk
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    Dear Pendar, Thank you so much for your review; we take neutral reviews as a chance for us to review and/or correct our processes to better serve our customers. I really apologise that you had a problem with your order. I can see that you emailed us on October 7th 2022 informing us that you wish to return products and would be taking them to the New Southgate branch and one of my colleagues replied with the return’s information for you. On October 12th 2022, I can see that a refund had been processed for the returned goods. Our E-Commerce department is based at the New Southgate branch, which is why all returns must come back to this branch. Please see our return policy here: https://www.builderdepot.co.uk/returns-policy Under Returning in store, it states: β€˜If you wish to return in store, please bring your order confirmation as proof of purchase and we also request that you please bring a photo ID with you. All goods must be returned to our New Southgate branch, any goods returned to other branches will be refused and directed to New Southgate.’ Alternatively, goods can be returned via a tracked and signed courier if possible. If there is anything else we would be able to help with, please do contact us here: https://support.builderdepot.co.uk/hc/en-gb/requests/new Our customer care team are available by phone or email Monday – Friday 7:00am – 5:00pm. Kindest regards, Amie Builder Depot Online Team

    Answer by Patrick J
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    Thank you for your response. I appreciate that the return policy clearly states that items need to be returned to your New Southgate branch. My point was that most retailers with an online E-Commerce department make it much easier for customers to return items, especially as you can imagine the items purchased from your store are big bulky items, difficult to transport in normal cars or returned via a courier. Ideally there would be a return service where your delivery trucks also collect return items from customers, even if it's for a small fee.

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  • 5 / 5 1
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    Good service and product at excellent price (12mm ply sheets). Very helpful Scottish delivery driver went above and beyond - thank you

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    Answer by builderdepot.co.uk
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    Dear Marek, Thank you so much for your lovely review 😊 I am so pleased the service was good! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Ordered 4 x continuous hinges and delivered next day. Great service and quality products

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    Dear Nick, Thank you so much for your lovely review 😊 I am so pleased the service was great! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Very quick service, thanks

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    Answer by builderdepot.co.uk
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    Dear Chris, Thank you so much for your lovely review 😊 I am so pleased the service was very quick! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 2 / 5 1
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    Dissapointing

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  • 5 / 5 1
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    Good price and fast delivery. Good communication of when the delivery would arrive. Excellent customer service when I needed to amend the order.

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    Dear Philip, Thank you so much for your lovely review 😊 I am so pleased the delivery was fast and the customer service excellent! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Great prices and speedy delivery. Very happy with products

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    Dear Dianne, Thank you so much for your lovely review 😊 I am so pleased the delivery was speedy! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Good service and materials arrived on time

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    Dear Andrew, Thank you so much for your lovely review 😊 I am so pleased the service was good! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    easy to order online, good delivery and on time.

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    Dear Howard, Thank you so much for your lovely review 😊 I am so pleased the delivery was good and on time! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Excellent reliable service, highly recommend

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    Dear Margarette, Thank you so much for your lovely review 😊 I am so pleased the service was excellent! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Ordering was easy, delivery spot on.

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    Dear Brian, Thank you so much for your lovely review 😊 I am so pleased you were happy with the service! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Great prices great service what more can I say. Thanks.

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    Dear Jackie, Thank you so much for your lovely review 😊 I am so pleased the service was great! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    delivered as per order within 48 hours

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    Dear Michael, Thank you so much for your lovely review 😊 I am so pleased you were happy with the delivery! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    item and order process all as expected delivered on time and well packaged. .. Recommend

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    Dear Keith, Thank you so much for your lovely review 😊 I am so pleased the delivery was on time! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Easy to use website, good price, quality product delivered very quick.

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    Dear David, Thank you so much for your lovely review 😊 I am so pleased the delivery was very quick! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Fast delivery, properly flat pallet for flooring, best product quality. Thank you very much guys

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    Dear Eduard, Thank you so much for your lovely review 😊 I am so pleased the delivery was fast! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Great efficient service

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    Dear Scott, Thank you so much for your lovely review 😊 I am so pleased the service was great and efficient! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Just first rate, price, delivery and quality exceptional

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    Dear Steve, Thank you so much for your lovely review 😊 I am so pleased you were happy with the service! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Quality Product and Quickly Dispatched. Thank You.... A*

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    Dear Paul, Thank you so much for your lovely review 😊 I am so pleased you were happy with the service! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Good job

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    Dear Mateusz, Thank you so much for your lovely review 😊 I am so pleased you were happy with the service! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Superb service from Builder Depot. I've used various suppliers while renovating my property and Builder Depot have by far been the best. Very Reliable and the delivery guys have turned up on time, assisted me and I love the set up, someone calls the day before to check it's all okay for the delivery and then the text always comes through to say they're on route. just very seamless.

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    Dear Aidan, Thank you so much for your lovely review 😊 I am so pleased the service was superb! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Excellent service 10/10 and great price

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    Dear Andrew, Thank you so much for your lovely review 😊 I am so pleased the service was excellent! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Ordered items on Tuesday evening and they were delivered on Thursday morning. Website very easy to use and confirmation email sent almost immediately. Highly recommend.

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    Dear Maureen, Thank you so much for your lovely review 😊 I am so pleased you were happy with the service! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Great quick service. Would recomend and buy again

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    Dear Ben, Thank you so much for your lovely review 😊 I am so pleased the service was great! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 4 / 5 1
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    Ordered, arrived, no issues, all good

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    Dear Paul, Thank you so much for your lovely review 😊 I am so pleased the order arrived with no issues! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Good value and quick delivery.

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    Dear John, Thank you so much for your lovely review 😊 I am so pleased the delivery was quick! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 4 / 5 1
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    All good except dropped a star as it arrived a day later than the longest lead time given.

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    Dear Alison, Thank you so much for your lovely review 😊 I am so pleased all was good! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 4 / 5 1
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    Ordering was easy, good price had to pay delivery charge.

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    Dear Steven, Thank you so much for your lovely review 😊 I am so pleased the ordering process was easy! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    An all round excellent service

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    Dear Terry, Thank you so much for your lovely review 😊 I am so pleased the service was excellent! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 4 / 5 1
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    The Builder Depot delivery for the goods delivered by its own truck was excellent, in terms of delivery goods without any damage. Also the tracking system of BD is very good. But the third party delivery of goods by pallet is another story. The Bradstone paving tiles were loaded on a very flimsy pallet, which broke on delivery and nearly damaged the paving slabs. I imagine the fault lies with Bradstone for loading the slabs on a cheap , flimsy pallet. The feedback should go from Builder Depot to Bradstone, requesting them to use standard quality pallets and not cheap inferior pallets, which has the potential to breakup and cause damage to the goods being delivered. That would be a shame, because Builder Depot is an excellent company but could potentially be ruined by third party companies not following normal industry standards!!

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    Dear Chris, Thank you so much for your lovely review 😊 I am so pleased the delivery was excellent! Thank you for the feedback regarding the 3rd party delivery. We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    What I wanted and on time. What more can you ask.

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    Dear Stephen, Thank you so much for your lovely review 😊 I am so pleased you were happy with the service! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    From start to finnish exellent service and products.

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    Dear Lawrence, Thank you so much for your lovely review 😊 I am so pleased the service was excellent! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Great products and great service.

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    Dear Simon, Thank you so much for your lovely review 😊 I am so pleased the service was great! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    great product, well packaged, average delivery speed

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    Dear Derek, Thank you so much for your lovely review 😊 I am so pleased you were happy with the product! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Excellent prices and speedy delivery

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    Dear Isabel, Thank you so much for your lovely review 😊 I am so pleased the delivery was speedy! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Very Happy with quick efficient service order arrived all correct. Delivery driver was great! Really personable.

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    Dear Kim, Thank you so much for your lovely review 😊 I am so pleased the service was quick and efficient! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Very good service overall

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    Dear Salim, Thank you so much for your lovely review 😊 I am so pleased the service was very good! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Good price and quick delivery.

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    Dear Cris, Thank you so much for your lovely review 😊 I am so pleased the delivery was quick! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Quick and Easy order - Fast delivery

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    Dear Andrew, Thank you so much for your lovely review 😊 I am so pleased the delivery was fast! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    Fast delivery and a very happy customer.. many thanks

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    Dear Sunny, Thank you so much for your lovely review 😊 I am so pleased the delivery was fast! We look forward to serving you again in the future. Kindest regards, Amie Builder Depot Online Team

  • 5 / 5 1
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    I cant fault builderdepot , the carpet tile glue arrived a day early and at a very competitive price thank you.

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  • 5 / 5 1
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    Brilliant priced, top preforming shower, delivered on time.

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  • 5 / 5 1
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    Order was received in good time and the driver was helpful. I would order again when required.

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