Customer reviews for city-sightseeing.com

Customer reviews

• 3 / 5 1

  

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  It was very hard to find the walk tour, group was huge, couldn’t hear a thing, and mostly in Spanish. The route is ok, but not very interesting

  Review of 14/05/2024, following an experience of 06/05/2024 by NETTA P.

• 5 / 5 1

  

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  Excellent site, easy to purchase and easy to use.

  Review of 14/05/2024, following an experience of 02/04/2024 by LAURIE S.

• 5 / 5 1

  

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  A seamless and wonderful experience. Flexibility in timings, convenience and the well guided audio tour was an added bonus.

  Review of 14/05/2024, following an experience of 05/05/2024 by SURUCHI M.

• 1 / 5 1

  

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  The site would not load my member discount.

  Review of 14/05/2024, following an experience of 06/05/2024 by SHAUNA V.

• 5 / 5 1

  

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  Es muy bueno rápido lo recomiendo en viaje de turismo

  Review of 14/05/2024, following an experience of 06/05/2024 by MIRIAM G.

• 2 / 5 1

  

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  It’s easy to use, but you’re not given clear instructions after your purchase,

  Review of 14/05/2024, following an experience of 06/05/2024 by LYNN M.

• 5 / 5 1

  

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  Sehr tolle Tour, die beste Option die Stadt anzuschauen!

  Review of 14/05/2024, following an experience of 05/05/2024 by TATYANA B.

• 3 / 5 1

  

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  Easy to navigate

  Review of 14/05/2024, following an experience of 06/05/2024 by JULIA G.

• 4 / 5 1

  

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  Les commentaires pourraient être améliorés et parsemés d’anecdotes pour que ce soit + attrayant pour les enfants.

  Review of 14/05/2024, following an experience of 05/05/2024 by MARIE D.

• 5 / 5 1

  

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  Easy to book.

  Review of 14/05/2024, following an experience of 05/05/2024 by CELIA B.

• 1 / 5 1

  

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  Easy to navigate and designed well to take your money. Information on where to take the bus from the bus stop is like finding a needle in a haystack

  Review of 14/05/2024, following an experience of 05/05/2024 by BRANDON L.

• 1 / 5 1

  

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  Very bad experience, the bus we were on did not have audio, there was a person explaining live and in English and I needed the explanation in Spanish, then it started to rain and the bus did not have an awning so we had to get off and pile up with all the people and then they suspended the service, the bus never arrived, I threw my money in the trash, I asked for a refund

  Review of 14/05/2024, following an experience of 03/05/2024 by CARLOS A.

• 2 / 5 1

  

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  It wasn’t very organized and there were long waits to get on the bus. It wasn’t what I expected.

  Review of 14/05/2024, following an experience of 04/05/2024 by SAMANTHA D.

• 5 / 5 1

  

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  Absolutely satisfied! Gentle and polite host and driver. No problem finding the stops.

  Review of 14/05/2024, following an experience of 01/05/2024 by STATUL K.

• 5 / 5 1

  

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  Customer service was great, very friendly and informative

  Review of 14/05/2024, following an experience of 02/05/2024 by PRAVIN D.

• 4 / 5 1

  

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  All well—guides were knowledgeable and had lots of anecdotes and stories to personalize the tour. Had one guide give me misinformation about free entry into a museum. He directed me to wrong dropoff, wrong museum. Meant I wasted time waiting for next bus. All staff were professional, respectful.

  Review of 14/05/2024, following an experience of 03/05/2024 by JANET W.

• 2 / 5 1

  

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  Very thin and poor commentary.

  Review of 14/05/2024, following an experience of 05/05/2024 by CATHERINE B.

• 3 / 5 1

  

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  Nice buses but not interesting audio guide

  Review of 14/05/2024, following an experience of 04/05/2024 by JULIA D.

• 4 / 5 1

  

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  good

  Review of 14/05/2024, following an experience of 05/05/2024 by LEON E.

• 5 / 5 1

  

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  Very easy to navigate the site, and good options available.

  Review of 14/05/2024, following an experience of 04/05/2024 by WANEISHA J.

• 5 / 5 1

  

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  Excellent option to view historic points of interest in Edinburgh, definitely recommended

  Review of 14/05/2024, following an experience of 03/05/2024 by SOFIA J.

• 4 / 5 1

  

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  Buses were on time. Audio was awful. The music which played most of the time was louder than the narration. The narration was minimal and often repeated the same info.

  Review of 14/05/2024, following an experience of 05/05/2024 by JOAN G.

• 5 / 5 1

  

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  I bought my two-day ticket via Trip Adviser (selling of behalf of Viator). The process was easy. I received an email containing my ticket QR code.

  Review of 14/05/2024, following an experience of 02/04/2024 by LINDA D.

• 4 / 5 1

  

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  The site works fine and ordering simple and efficient.

  Review of 14/05/2024, following an experience of 07/04/2024 by NICHOLAS L.

• 3 / 5 1

  

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  The blue line was better than the red. The description of the earphones is dated and not sync with the views. The staff is not announcing the stops through the speakers, which means if you don’t wear them you might miss them. There is no button to request the stop on the top floor (only in the blue line I found it, only ONE button in the middle of the corridor). Staff seems to be more interested in their personal chat than in to assist their CUSTOMERS. We bought the ticket together with the Sagrada Familia “fast track” entrance, which is a LIE. There is NO fast track . The routes take you sometimes to very uninteresting turns, who needs to go around Sants Estació? Or get to the bottom of the Port Maritim? Nothing to see there except for the roundabout…the Arc de Triomf stop the looks in the map oposite the actual monument, is in the Estació del Nort…all in all having done it once I might use it again in case of emergency for a seated fast show of Barcelona, knowing that staff and maps are not that helpful. But Barcelona is better on foot!

  Review of 14/05/2024, following an experience of 10/04/2024 by JUAN H.

• 5 / 5 1

  

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  Good tour

  Review of 14/05/2024, following an experience of 25/04/2024 by PETER D.

• 4 / 5 1

  

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  Easy order

  Review of 14/05/2024, following an experience of 01/05/2024 by MARCO M.

• 4 / 5 1

  

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  Easy system, just very expensive.

  Review of 14/05/2024, following an experience of 30/04/2024 by CLAIRE M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very smoothly professional and fun informative tour.

  Review of 14/05/2024, following an experience of 26/01/2024 by NEIL A.

• 4 / 5 1

  

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  Good tour and narration. There was no sign at the bus stop at Plaza de Colon. I actually got on another tour bus that was also red.

  Review of 13/05/2024, following an experience of 05/05/2024 by GARRETT G.

• 3 / 5 1

  

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  Expensive for what is offered

  Review of 13/05/2024, following an experience of 05/05/2024 by KOSTAS N.

• 5 / 5 1

  

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  Excellent tour!

  Review of 13/05/2024, following an experience of 23/04/2024 by SERGEY D.

• 5 / 5 1

  

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  Great tour, very informative

  Review of 13/05/2024, following an experience of 05/05/2024 by MERRON C.

• 1 / 5 1

  

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  Terrible experience. The commentary was awful - what there was of it. Mostly there was just music. When there was commentary it had nothing to do with what we were passing by. The stops were not announced so I missed getting off at the stop I wanted. The map was totally confusing and worse than useless. Information on the website was inaccurate. Phone number on the voucher was disconnected. I have used City Sightseeing in other cities, but never ever again.

  Review of 13/05/2024, following an experience of 30/04/2024 by ELLIOTT W. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Site was easy, Nice to have Apple Pay instead of only credit card. Would have been nice to see every stop with an explaination.

  Review of 13/05/2024, following an experience of 05/05/2024 by JILL S.

• 4 / 5 1

  

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  Easy to book the tour

  Review of 13/05/2024, following an experience of 02/03/2024 by SARAH C.

• 1 / 5 1

  

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  Bus stop are not clearly defined. We Bad to walk though the city to finally catch the bus under the rain. While sitting in the bus it was very cold with air flow and rain inside. Impossible to seat outside on the roof because of the rain. At the end to stop was again not clear.

  Review of 13/05/2024, following an experience of 05/05/2024 by OLIVIER M.

• 5 / 5 1

  

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  The site is easy to use.

  Review of 13/05/2024, following an experience of 05/05/2024 by SANDRA H.

• 5 / 5 1

  

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  Mostly good - a little confused with the night time tour as it said starts 8 am but it’s a nighttime tour??

  Review of 13/05/2024, following an experience of 05/05/2024 by BEVERLEY B.

• 1 / 5 1

  

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  We would like a full refund. We have used many many red bus tours around the world and can clearly say that this was the WORST. We left our hotel and walked to the bus stop after paying on line, and could find them. That’s because there is NO SIGN at stop 10 and 13, and I have taken photo evidence. So after thinking we were at the wrong bus stop we proceeded to go to the next, and then the bus went by. So we carried on and went to the next bus stop, where there was no timetable and a sign so small if you would have blinked you would miss it. We had my daughter who is 13 weeks pregnant with a 15 month year old, so this was not good. When we finally managed to get online to find a time table half the stops are misssing and it said there would not be another bus for 1.5 hours - YOU HAVING A LAUGH. So, we paid 22 euros in a taxi to get us to a main stop that had 4 numbers on, once again poorly advertised and no timetables. When the bus finally came we were welcomed and was given headphones, so got comfy. Well lo and behold,,,,, none of the ear phone ports didn’t work, so swapped seats about 5 times until 1worked. Hahahaha what a waste that was, no information and just music mostly and massive blanks. This was a waste of money and our time, and the service provided was awful. We would like a refund.

  Review of 13/05/2024, following an experience of 05/05/2024 by HELEN B.

• 5 / 5 1

  

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  Harald

  Review of 13/05/2024, following an experience of 05/05/2024 by HARALD R.

• 5 / 5 1

  

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  Very enjoyable trip. Maria was very knowledgable and Mark an excellent skipper!

  Review of 13/05/2024, following an experience of 28/04/2024 by AIDAN F.

• 1 / 5 1

  

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  There was not much to see unfortunately. I think it is a little overpriced considering there is very little attractions besides resorts and roundabouts.

  Review of 13/05/2024, following an experience of 02/05/2024 by EMMA F.

• 5 / 5 1

  

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  Fantastic tour and friendly driver Would heartily recommend

  Review of 13/05/2024, following an experience of 02/05/2024 by DONALD H.

• 3 / 5 1

  

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  The hop on hop off bus was great, and very clean but the wait lines were extremely long, and so much time was lost one our ONE day in Barcelona, standing waiting in line, so in the end we opted for a Taxi

  Review of 13/05/2024, following an experience of 03/05/2024 by VALERIE H.

• 4 / 5 1

  

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  Website easy to use and understand

  Review of 13/05/2024, following an experience of 27/04/2024 by ROB C.

• 3 / 5 1

  

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  Sometimes was crowded and had to stand for some stretches. Was confusing with different routes and competing bus companies. Because of traffic they often had difficulty keeping to schedule and were running late. Sometimes would drive past bus stops without stopping.

  Review of 13/05/2024, following an experience of 22/04/2024 by RUSSELL S.

• 4 / 5 1

  

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  Good way to see the main sights in London in a compressed timetable. It would be helpful if there was a way to easily determine what time the last pickup at a stop was, we missed the last bus for the day.

  Review of 13/05/2024, following an experience of 02/05/2024 by DAVID D.

• 5 / 5 1

  

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  Easy to book online

  Review of 13/05/2024, following an experience of 01/05/2024 by MARY ANN D.

• 4 / 5 1

  

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  Claire, correspond à la prestation rendue

  Review of 13/05/2024, following an experience of 29/04/2024 by NADINE E.

• 5 / 5 1

  

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  We purchased the bus tour tickets really easy the site worked well.

  Review of 13/05/2024, following an experience of 02/05/2024 by VICTORIA R. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  Wir haben schon in mehreren Städten CitySightSeeing benutzt aber ich muss sagen in Budapest waren wir nicht zufrieden. Die Busse waren unpünktlich und somit immer voll (auch an Wochentagen) zudem fuhren sie Strecken die garnicht auf dem Stadtplan angezeigt waren. Die grüne Linie die es gab war auf keiner der verteilten Stadtpläne vermerkt. Im großen und ganzen waren wir nicht zufrieden. In anderen Städten hat es immer besser geklappt. Wir werden es bei unserem nächsten Städtetrip auch erneut mit CitySightSeeing versuchen. Viele Grüße aus Berlin Norbert

  Review of 13/05/2024, following an experience of 17/04/2024 by NORBERT K.

• 4 / 5 1

  

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  Informative, with a live guide. Only one route, maybe not as much to see in Toronto as other cities where there’s up to 4 lines. Quite pricy for 15 stops and lots of pushing to buy extra attractions by the host

  Review of 13/05/2024, following an experience of 04/05/2024 by MARTIN R. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  Je dirais nul. Du retard au départ (15min) puis 50min de retard sur un point. Il nous prends et saute des étapes (celle où on devait aller) puis s'arrête nous dit 20 min (en faite 40).alors oui il y a des travaux des fêtes ou autres pas de soucis. Mais on explique au gens avant de vendre un ticket que ce jour là c'est compliqué et que en plus du détour (expliqué au début) les horaires ne peuvent être tenu et voir même complètement décalé. Bref dommage cela permet de voir la ville.

  Review of 13/05/2024, following an experience of 03/05/2024 by PIERRE-ALAIN H.

• 5 / 5 1

  

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  Wonderful trip great experience

  Review of 13/05/2024, following an experience of 23/05/2023 by TREVOR C.

• 5 / 5 1

  

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  Best option in Edinburgh!

  Review of 13/05/2024, following an experience of 03/05/2024 by ADITY M.

• 5 / 5 1

  

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  Easy to use

  Review of 13/05/2024, following an experience of 24/04/2024 by FIONA C.

• 3 / 5 1

  

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  2 lines, plenty of stops, but little information provided on the city and the stops by the audio information- mainly dreary music

  Review of 13/05/2024, following an experience of 11/04/2024 by VICKY H.

• 5 / 5 1

  

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  Me and my daughter loved it thanks again

  Review of 12/05/2024, following an experience of 04/05/2024 by MARK O.

• 5 / 5 1

  

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  It was fantastic

  Review of 12/05/2024, following an experience of 02/05/2024 by IGOR I.

• 5 / 5 1

  

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  Easy and quick to use

  Review of 12/05/2024, following an experience of 01/05/2024 by LAURA S.

• 4 / 5 1

  

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  A bit too much waiting between one tour and the next. Apparently they needed to take 35 minutes off for lunch.

  Review of 12/05/2024, following an experience of 03/05/2024 by SUSAN D.

• 4 / 5 1

  

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  A great way to see the city. My only issues were: 1. Some of the audio guide commentaries did not work. 2. The music played was somewhat repetitive.

  Review of 12/05/2024, following an experience of 24/04/2024 by DAVID W.

• 5 / 5 1

  

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  Navigation good, the app works well and it's good to see where the next bus is. Could use an ETA though

  Review of 12/05/2024, following an experience of 04/05/2024 by BRIAN S.

• 5 / 5 1

  

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  Did not know there was an app. More advertising of the app

  Review of 12/05/2024, following an experience of 21/04/2024 by TAYLOR D.

• 5 / 5 1

  

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  Got on at Kings Cross on Friday about 9.45. The bus staff were nice and the girl assisting customers on the street was absolutely wonderful.

  Review of 12/05/2024, following an experience of 09/04/2024 by JULIE M.

• 5 / 5 1

  

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  Easy to use and clearly laid out

  Review of 12/05/2024, following an experience of 03/05/2024 by HELEN G.

• 5 / 5 1

  

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  We saw a wide range of sights and the accompanying commentary was interesting, and available in a range of languages. There were a couple of delays due to a pony cart race, but the company coped well with that and kept us informed. It was also good to have both the inside and outside seating availability upstairs, as it meant that our group could sit in the same area, even though some people sat inside and some sat outside.

  Review of 12/05/2024, following an experience of 11/03/2024 by JUDY H.

• 5 / 5 1

  

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  On time and great value, weather was great, had the first full ride in the morning and the pictures were great, the rest of the day I just used it as a transport option.

  Review of 12/05/2024, following an experience of 26/04/2024 by SANJA A.

• 2 / 5 1

  

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  Not what expected it was boring and music audio was anoying.. there's alot of improvement that could of made the tour better. Lots of construction as well recommend a walking tour less $ and better views.

  Review of 12/05/2024, following an experience of 03/05/2024 by VICKY R. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Love the fact i could be flexible

  Review of 12/05/2024, following an experience of 03/05/2024 by ZIVA J.

• 5 / 5 1

  

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  Good, simple, fast and easy.

  Review of 12/05/2024, following an experience of 03/05/2024 by ANASTASIA P.

• 3 / 5 1

  

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  Waited for one hour and green line bus did not show. Many of the audio stations did not work, had to keep moving seats until gave up and was unable to listen to the audio commentary. On the occasion I could listen on the red line it was predominantly music - surely there is more to say about this city! The buses were clean and friendly staff.

  Review of 12/05/2024, following an experience of 04/05/2024 by HAZEL W.

• 1 / 5 1

  

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  Instructions on where to catch the bus were very bad. We bought tickets online, and because of that, when we actually saw someone selling tickets and asked about a refund, since we hadn’t been able to find where it stopped, they sad they couldn’t help us because we bought our tickets online. Then after walking over a mile, trying to find the bus stop, the driver of the one we found, let me on, then closed the door in the face of my companion. He was rude and unhelpful. Nobody explained that we were to pick up ear phones; we finally discovered that for ourselves. We had no time to “hop off” to see anything by the time we were able to actually get on the bus. The River trip was the best part, and the guides there were very nice and friendly.

  Review of 11/05/2024, following an experience of 03/05/2024 by MARILYN H.

• 4 / 5 1

  

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  No problem with booking online and redeeming Voucher.

  Review of 11/05/2024, following an experience of 19/02/2024 by ANTJE G.

• 5 / 5 1

  

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  Book online- easy.

  Review of 11/05/2024, following an experience of 02/05/2024 by ALICE B.

• 5 / 5 1

  

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  Excellent way to see all the sights

  Review of 11/05/2024, following an experience of 02/05/2024 by ELAINE G.

• 4 / 5 1

  

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  The site is easy to navigate and use

  Review of 11/05/2024, following an experience of 02/05/2024 by SAMIA B.

• 4 / 5 1

  

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  Good informative tour but Ticket valid for 24 hrs but service only runs day time hours but good to see around central area

  Review of 11/05/2024, following an experience of 02/05/2024 by DEBORAH E.

• 5 / 5 1

  

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  Es un buen sitio web pero podrían tener el monitoreo de las rutas de los buses en tiempo real

  Review of 11/05/2024, following an experience of 03/05/2024 by ANTONIETA O.

• 4 / 5 1

  

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  We managed to buy the tickets but I missed a cart with bus stops.

  Review of 11/05/2024, following an experience of 03/05/2024 by KAMILA T.

• 5 / 5 1

  

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  Nice host (Carlos) Good tapas and great area.

  Review of 11/05/2024, following an experience of 02/05/2024 by FRANK S.

• 4 / 5 1

  

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  Great to have helpful staff to assist clients

  Review of 11/05/2024, following an experience of 03/05/2024 by JENNY G.

• 5 / 5 1

  

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  Great tour round Llandudno and Conwy. Stopped off at Conwy Castle for a few hours and a walk around, was great. Recommend 5*

  Review of 11/05/2024, following an experience of 03/05/2024 by TRACEY H.

• 3 / 5 1

  

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  Was easy enough to book

  Review of 11/05/2024, following an experience of 02/05/2024 by IAN H.

• 2 / 5 1

  

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  Easy to order and nice navigation

  Review of 11/05/2024, following an experience of 24/04/2024 by IRINA K.

• 2 / 5 1

  

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  A bit disappointed. The bus was quite late and I understand that traffic can be an issue. However, by the time the bus came around. It was very crowded and no seats available. I immediately got off the bus. Too overwhelming and I would rather take the loss of.a ticket rather than get frustrated and let's this ruin my day. The woman walking around and helping people was very nice.

  Review of 11/05/2024, following an experience of 08/04/2024 by CINDI F.

• 3 / 5 1

  

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  Very little commentary, mostly Greek music

  Review of 11/05/2024, following an experience of 30/04/2024 by ANNE R.

• 3 / 5 1

  

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  Bus section great. Thames cruise not so. Unfortunately was raining so everyone downstairs (makes sense) however crowd unruly and commentary from crew was inaudible Consider same headsets as bus or introduce the audio with a request for quiet in respect of patrons interested in the tour presentation

  Review of 11/05/2024, following an experience of 15/04/2024 by ROBERT L.

• 5 / 5 1

  

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  Informative, great fun and great value for money. Both Hannah the tour guide and Captain Tony bounced off each other to make us all laugh!!

  Review of 10/05/2024, following an experience of 02/05/2024 by SARAH O.

• 3 / 5 1

  

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  The site was fine but the locations on the map on the website were different than the locations on the ground. So it was a little confusing. Seems lazy of them not to have fixed this by now.

  Review of 10/05/2024, following an experience of 02/05/2024 by SCOTT M.

• 5 / 5 1

  

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  Easy to find and great routes.

  Review of 10/05/2024, following an experience of 01/05/2024 by CAROLINE D.

• 4 / 5 1

  

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  Easy to follow & navigate. Clear choice of options, however more emphasis on how the 24/48 hour options work when buses only run 14 hours or so would be an improvement...ie your 24 Hours starts from the moment you get on your first bus not from midnight etc.

  Review of 10/05/2024, following an experience of 02/05/2024 by CHARLOTTE M.

• 3 / 5 1

  

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  Drivers couldn’t answer questions about bus times. Waited a long time at each stop. Tourism shop were not very helpful either. We bought the 48 hour bus plus river cruise and took most of our first day to find out about how to get on the river cruise and we still didn’t manage to book

  Review of 10/05/2024, following an experience of 02/05/2024 by EVELYN Y. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellence

  Review of 10/05/2024, following an experience of 01/05/2024 by ELIZA N.

• 5 / 5 1

  

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  Unique experience. Everyone should do it once in life to make

  Review of 10/05/2024, following an experience of 02/05/2024 by SYED N.

• 4 / 5 1

  

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  Super friendly and helpful staff.

  Review of 10/05/2024, following an experience of 15/04/2024 by PAUL H.

• 5 / 5 1

  

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  A great way to see the city!

  Review of 10/05/2024, following an experience of 02/05/2024 by CLIVE H.

• 3 / 5 1

  

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  We had to wait over an hour for our bus and after walking to your office found that the first bus of the day would take over an hour to get to our stop #16 from #1. Fair enough but if this information had been available to us up front it would have saved a bit of grief. We booked on-line so a general email with the confirmation would have been great.

  Review of 10/05/2024, following an experience of 01/05/2024 by NANCY M.

• 2 / 5 1

  

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  Long waits at stops. Don’t get off. Stay on board for full loop to get acquainted with the city. Conflicting info: 24 hr use, no, no no. Can only hop on 9-5. Only during one day. Had thought if on at 1pm, couold use the next day until 1pm. Told no. If bus late, told no. Virtually useless as point to point to point transportation. Spend more time hopping off rather than on. Uber, trolley, subway, cheaper and faster. Even walking.

  Review of 10/05/2024, following an experience of 30/04/2024 by JOHN B.

• 3 / 5 1

  

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  1. The audio was not helpful. The descriptions were very short and the English speaker was not clear. Also the volume between the speaker and the music were very different. 2. It was not clear that I had to request a stop. I thought the bus would stop at each location. 3. Your map is horrible. Multiple uses of numbers and letters. Very confusing. 4. Why? Why would you name the Gaia trip the Blueline when there is a competive company with a Blue Bus! That is VERY confusing, not just to me but to several other people.

  Review of 10/05/2024, following an experience of 01/05/2024 by FREDERIC R.

• 5 / 5 1

  

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  Very convenient site to use.

  Review of 10/05/2024, following an experience of 01/05/2024 by KYRYLO S.

• 1 / 5 1

  

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  Very bad

  Review of 10/05/2024, following an experience of 06/03/2024 by FILIPA A.

• 2 / 5 1

  

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  Il manque beaucoup d'informations importantes sur le fonctionnement et sur la fermeture de sites , ça fait un peu "arnaque"

  Review of 10/05/2024, following an experience of 01/05/2024 by PUECH Y.

• 2 / 5 1

  

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  Great concept to see the city however I should have looked at other companies. Driver dropped us off 27 minutes walk from buckingham palace due to changing of the guards (which I understand changes routes) however he should have dropped us at greenpark not Marble Arch!! Driver not helpful and due to my recent health issues meant we then had to get a tube to be closer. Expensive and certainly not worth the money.

  Review of 10/05/2024, following an experience of 01/05/2024 by ANTHONY C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Easy to order online and download ticket.

  Review of 10/05/2024, following an experience of 02/05/2024 by RICHARD A.

• 3 / 5 1

  

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  Was 30 min late beginning and narration is fair.

  Review of 10/05/2024, following an experience of 30/04/2024 by JONATHAN F.

• 4 / 5 1

  

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  It's an ideal way to get around the city and visit every tourist attraction Budapest has to over.

  Review of 10/05/2024, following an experience of 26/04/2024 by AMANDA K.

• 3 / 5 1

  

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  Check in for Tickets at Bellvere was too long. Not necesery wenn already by Ticket.

  Review of 10/05/2024, following an experience of 29/04/2024 by ANA B.

• 5 / 5 1

  

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  It was easy to order.

  Review of 10/05/2024, following an experience of 28/04/2024 by JÓZSEF S.

• 5 / 5 1

  

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  We had a great time travelling around Oxford on the Hop on Hop off bus. It was the best way to see the city and take in all the architecture.

  Review of 10/05/2024, following an experience of 27/04/2024 by ADELE W. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

  Edit Flag

  Your buses are very infrequent. There is no certainty of one coming. Why not clour code your bases according to trip.You would be good to have a little office at the terminus to aid customers.

  Review of 10/05/2024, following an experience of 30/04/2024 by BEV P.

• 4 / 5 1

  

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  Helpful

  Review of 10/05/2024, following an experience of 12/04/2024 by MICHAEL M.

• 2 / 5 1

  

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  The bus is too big to move efficiently through the narrow Dublin streets, and much time is lost sitting in traffic. You cannot help the traffic, but I cannot help but feel that it would be a better experience with smaller buses that can get through the crowded streets more efficiently.

  Review of 10/05/2024, following an experience of 29/04/2024 by JOHN R.

• 3 / 5 1

  

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  Done this is many cities before but disappointed in this one. Being May Day the service was very limited on the red line and buses were full, forcing me into a rear facing seat which made me feel sick. Ruined the experience and a complete waste of money. Also the audio was not in sync with where we were. Only had one uncomfortable hour on board which made it expensive. When you got off the bus you couldn’t get back on again. Should have stuck to the metro to visit the sights with my hola card.

  Review of 10/05/2024, following an experience of 30/04/2024 by LINDA S.

• 4 / 5 1

  

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  The Seite was ok

  Review of 10/05/2024, following an experience of 29/04/2024 by RUDOLF S.

• 5 / 5 1

  

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  We found the sight to be very easy to navigate and book our tickets.

  Review of 09/05/2024, following an experience of 30/04/2024 by SAMANTHA G.

• 5 / 5 1

  

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  This was a great way to see the city and avoided a lot of walking. There was plenty of architectural interest and the voice over was clear and held my attention.

  Review of 09/05/2024, following an experience of 30/04/2024 by LINDA R.

• 5 / 5 1

  

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  I think be fun trip to sight see round 🚌 Chester as I really enjoyed myself hanging out with friends today 😊

  Review of 09/05/2024, following an experience of 25/04/2024 by CORINNE M.

• 4 / 5 1

  

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  Site was ok

  Review of 09/05/2024, following an experience of 01/05/2024 by SEAN E.

• 5 / 5 1

  

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  Gives a very succinct overview of the city, very efficient, drivers and staff incredibly helpful and friendly, definitely recommend it!

  Review of 09/05/2024, following an experience of 30/04/2024 by SUE M.

• 3 / 5 1

  

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  Just ok

  Review of 09/05/2024, following an experience of 01/05/2024 by NADINE T.

• 5 / 5 1

  

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  Great overview of Chester. Recommended if it’s you’re first time there!

  Review of 09/05/2024, following an experience of 01/05/2024 by DEREK G.

• 5 / 5 1

  

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  Easy to navigate

  Review of 09/05/2024, following an experience of 02/03/2024 by SONIA E.

• 1 / 5 1

  

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  Dreadful . The bus just wizzed around not stopping . I complaint as I wanted my money back . Did not receive any response

  Review of 09/05/2024, following an experience of 25/04/2024 by SIOBHAN W.

• 3 / 5 1

  

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  Good tour. Only here for one day! Managed to loose the paper ticket. Told I’d have to pay another £58 to replace! Showed my email as it was the same day I purchased the ticket. Didn’t matter! Luckly I retraced my steps and found the ticket outside Barcelona football stadium and could then get back on the bus! Head phones are free which are good but no wonder the static and poor sound quality means you miss half of the tour

  Review of 09/05/2024, following an experience of 01/05/2024 by ALLAN S.

• 3 / 5 1

  

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  OK I guess not to difficult

  Review of 09/05/2024, following an experience of 29/04/2024 by DAVID O.

• 3 / 5 1

  

  Edit Flag

  You have to indicate clearly that we need to get a ticket when we get up to the bus.

  Review of 09/05/2024, following an experience of 30/03/2024 by ERIC C.

• 4 / 5 1

  

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  Nice ride that provided a good overview of the city.

  Review of 09/05/2024, following an experience of 30/04/2024 by CECILIA B.

• 3 / 5 1

  

  Edit Flag

  The site was fairly easy to navigate with some helpful information.

  Review of 09/05/2024, following an experience of 07/04/2024 by NATHAN D.

• 5 / 5 1

  

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  It was wonderful

  Review of 09/05/2024, following an experience of 30/04/2024 by DR NADIA N.

• 1 / 5 1

  

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  The man outside basically tried to scam us. Firstly, he told us there is no reduced fee for students (which there is) and when we tried to pay the regular price he told us we could only pay with cash. We said well just buy it online then since we don’t have cash and then he proceeded to say we can’t do it online and we need to do it with him. Only cash is possible. He referred us to an ATM nearby. Since we didnt need cash, we proceeded to buy tickets online since we knew that was possible and that he was lying about only being able to buy tickets with him. After we showed him the voucher of the tickets (including one reduced fee student ticket), he referred us to the office nearby where we could validate the voucher. In the office, we were informed that they had a machine there where we could’ve paid by card and that online booking wasn’t necessary. They also informed us that the bus drivers also carry one of these. We really did not appreciate being lied to like that. He could’ve sent us to the office to pay instead of trying to send us to an ATM to pay full price for tickets with him in cash even though we were eligible for a reduced fee.

  Review of 09/05/2024, following an experience of 30/04/2024 by CRAIG P. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

  Edit Flag

  Not very much information provided. Would have preferred a lot more detail/information as part of the tour

  Review of 08/05/2024, following an experience of 30/04/2024 by HOLLY M.

• 1 / 5 1

  

  Edit Flag

  Not informative at all. Drove past the same place over and over again. Not a hop on hop off bus at all

  Review of 08/05/2024, following an experience of 30/04/2024 by LISA S.

• 3 / 5 1

  

  Edit Flag

  The bus stops are not well identified nor does our ticket provide a map or details where to catch the bus.

  Review of 08/05/2024, following an experience of 29/04/2024 by DALE A.

• 5 / 5 1

  

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  If you’re visiting the city for the first time, this is a great way to see and visit the sights. So much interesting information shared too.

  Review of 08/05/2024, following an experience of 29/04/2024 by CAROLA H.

• 5 / 5 1

  

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  Very good service , staff very polite and helpful

  Review of 08/05/2024, following an experience of 30/04/2024 by GAIL E.

• 5 / 5 1

  

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  Excellent experience. U get to see all the sights close and can just sit and ride

  Review of 08/05/2024, following an experience of 30/04/2024 by DIANE W.

• 3 / 5 1

  

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  Very easy to book on line, sorted in a matter of seconds great if it had been busy, we picked a quieter day do it would have been just as easy to pay on the bus. The morning driver was great and the commentary good. The afternoon driver very different felt like I left the bus with whiplash!!!! We were upstairs, did as the instructions told us and stayed sitting till the bus stopped, however he let all the other passengers on before we could get off, they all headed upstairs and wouldn’t wait for us to get down, by the time we were on the stairs the driver had set off again we made it downstairs and only because of a local lady who had seen what happened did he stop again and let us off. Didn’t bother getting on again we walked

  Review of 08/05/2024, following an experience of 30/04/2024 by SHERIDAN W.

• 2 / 5 1

  

  Edit Flag

  Non mi hanno fatto salire per non aspettare 30 secondi. Giro per nulla panoramico

  Review of 08/05/2024, following an experience of 30/04/2024 by ANTONIA F.

• 4 / 5 1

  

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  Good, easy to use

  Review of 08/05/2024, following an experience of 28/04/2024 by ED P.

• 2 / 5 1

  

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  Very expensive, misleading as the map implied that the blue bus tour on Buda was included when it wasn't (£30 extra), website dreadful, app hopeless

  Review of 08/05/2024, following an experience of 27/04/2024 by CHRISTOPHER B.

• 3 / 5 1

  

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  Too slow between sites. Traffic bad.

  Review of 08/05/2024, following an experience of 24/04/2024 by GARY J.

• 5 / 5 1

  

  Edit Flag

  Good service

  Review of 08/05/2024, following an experience of 27/04/2024 by JESSICA K. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

  Edit Flag

  Website is good but except the online voucher, no information received by email once thé product ordered: description of the product, schedule of buses, map of bus stops and how to collect tickets.

  Review of 07/05/2024, following an experience of 29/04/2024 by GRACE C. *

  *Pseudonymized data at the request of the author

  Answer by city-sightseeing.com

  

  Flag

  Dear Valued Customer, Thank you for your feedback. We apologize for any inconvenience caused by the lack of information received by email after ordering the product. Providing clear and comprehensive information to our customers is important to us, and we regret that we fell short in this instance. We will review our processes to ensure that all necessary information, including a description of the product, schedule of buses, map of bus stops, and instructions on how to collect tickets, is provided to customers in a timely manner after ordering. If there's anything specific you need or if you have any further questions, please don't hesitate to reach out to us directly. We're here to help and ensure that you have all the information you need for a smooth and enjoyable experience with us. Thank you for choosing our service! Best Regards, Customer Support Team

  Answer by Grace C

  

  Flag

  Merci pour votre réponse - J'ai encore une question : où faut-il se présenter pour effectuer la croisière comprise dans mon forfait ?

  Show exchanges Hide exchanges
• 5 / 5 1

  

  Edit Flag

  It’s great good tracking

  Review of 07/05/2024, following an experience of 28/04/2024 by AHMAD A.

• 5 / 5 1

  

  Edit Flag

  Site worked well

  Review of 07/05/2024, following an experience of 29/04/2024 by BRUCE A.

• 3 / 5 1

  

  Edit Flag

  Our bus was overcrowded, i could not srand straight below. An empty bus was right behind us but nobody told us.

  Review of 07/05/2024, following an experience of 29/04/2024 by RICHARD P.

  Answer by city-sightseeing.com

  

  Flag

  Dear Valued Customer, We're truly sorry to hear about your experience with the overcrowded bus. Ensuring the comfort and safety of our passengers is a top priority, and we regret that we fell short in providing adequate space during your tour. We apologize for the lack of communication regarding the availability of an empty bus behind yours. Clear communication is essential to ensuring a positive experience for our customers, and we'll investigate this matter to prevent similar incidents from occurring in the future. Your feedback is incredibly valuable to us, and we appreciate you bringing this to our attention. If there's anything else we can do to make amends or if you have any further concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to provide you with a more positive experience in the future. Best Regards, Customer Support Team

• 5 / 5 1

  

  Edit Flag

  Drivers and street staff were v helpful and knowledgeable Tour was fascinating and v informative It was easy to pick out landmarks

  Review of 07/05/2024, following an experience of 30/04/2024 by YVONNE H.

• 4 / 5 1

  

  Edit Flag

  Great way of seeing the sights with good commentary

  Review of 07/05/2024, following an experience of 29/04/2024 by JANICE B.

  Answer by city-sightseeing.com

  

  Flag

  Dear Valued Customer, We're thrilled to hear that you enjoyed your experience with our bus tour and found the commentary informative! Providing a memorable and informative tour experience is important to us, and we're glad to know that we met your expectations. Thank you for choosing our service to explore the sights, and we hope to have the pleasure of welcoming you on board again for another great tour in the future! If you have any further feedback or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. Best Regards, Customer Support Team

• 3 / 5 1

  

  Edit Flag

  Site is good but a bit tricky to find the payment options if you didn’t want to pay online.

  Review of 07/05/2024, following an experience of 29/04/2024 by ALICE F.

  Answer by city-sightseeing.com

  

  Flag

  Dear Valued Customer, Thank you for your feedback. We're glad to hear that you found our website to be good overall, but we apologize for any difficulty you experienced in finding the payment options if you preferred not to pay online. We'll take your feedback into consideration to make the payment options more easily accessible for all customers. If there's anything else we can do to improve your experience or if you have any further questions, please feel free to reach out. We're here to help and ensure your experience with us is as smooth as possible. Thank you for choosing our service! Best Regards, Customer Support Team

• 4 / 5 1

  

  Edit Flag

  Overall a great bus tour. A little bit more history would have been good- several minutes of music playing at each stop… more time for more info. I always do recommend these when visiting a new city. Great way to orient yourself and to see what you might want to visit again.

  Review of 07/05/2024, following an experience of 29/04/2024 by DEREK G.

  Answer by city-sightseeing.com

  

  Flag

  Dear Valued Customer, We're glad to hear that you had a great experience on our bus tour! Providing informative commentary and historical context is important to us, and we appreciate your feedback on ways we can improve in this area. We'll certainly take your suggestion into consideration to ensure a more balanced and enriching tour experience for our passengers in the future. Thank you for recommending our tour as a great way to explore a new city and orient yourself to its attractions. We hope to have the opportunity to welcome you on board again in the future, and we'll strive to make your next experience even better! If you have any further suggestions or feedback, please don't hesitate to let us know. Best Regards, Customer Support Team

• 3 / 5 1

  

  Edit Flag

  The audio didn’t work

  Review of 07/05/2024, following an experience of 29/04/2024 by ILIAS N.

  Answer by city-sightseeing.com

  

  Flag

  Dear Valued Customer, We apologize for the inconvenience you experienced with the audio not working during your tour. Providing informative and engaging commentary is essential to enhancing the tour experience, and we regret that we fell short in this regard. Technical issues can occur, but it's our responsibility to ensure that they are addressed promptly to minimize disruption for our passengers. We will investigate the audio system malfunction to prevent similar incidents from happening in the future and ensure that all equipment is properly maintained. Your feedback is invaluable to us as we strive to improve our services, and we appreciate you bringing this issue to our attention. Best Regards, Customer Support Team

• 4 / 5 1

  

  Edit Flag

  The website was fine

  Review of 07/05/2024, following an experience of 29/04/2024 by TIM P.

  Answer by city-sightseeing.com

  

  Flag

  Dear Valued Customer, We're glad to hear that you found our website user-friendly and satisfactory. Providing a seamless and intuitive online experience is important to us, and we're pleased that our website met your expectations. If you have any suggestions for how we can further improve our website or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to help and ensure your experience with us remains positive and hassle-free. Thank you for choosing our service! Best Regards, Customer Support Team

• 5 / 5 1

  

  Edit Flag

  Excellent service. Hop on Hop off bus was great in Barcelona. Booked the voucher on line no problem is purchasing the ticket on the bus.

  Review of 07/05/2024, following an experience of 08/04/2024 by STEPHANIE S.

  Answer by city-sightseeing.com

  

  Flag

  Dear Valued Customer, We're delighted to hear that you had an excellent experience with our hop-on-hop-off bus service in Barcelona! Providing seamless and convenient booking options, as well as reliable service, is important to us, and we're glad to know that we met your expectations. Your positive feedback means a lot to us, and we appreciate you taking the time to share your experience. If you have any further feedback or if there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. Thank you for choosing our service, and we hope to have the pleasure of welcoming you on board again for another great tour experience! Best Regards, Customer Support Team

• 2 / 5 1

  

  Edit Flag

  Bad sound. The driver takling in walkietalkie. Ruff bad

  Review of 07/05/2024, following an experience of 29/04/2024 by EYVIND M.

  Answer by city-sightseeing.com

  

  Flag

  Dear Valued Customer, We're sorry to hear about your experience with the poor sound quality and disruptions caused by the driver talking on a walkie-talkie during your tour. Providing a comfortable and enjoyable experience for our passengers is important to us, and we apologize for any inconvenience or frustration this may have caused. We will address the issues you've raised with our audio systems and driver communication to ensure that such disruptions are minimized in the future. Your feedback is valuable to us as we strive to improve our services, and we appreciate you bringing these concerns to our attention. If there's anything else we can do to make amends or if you have any further feedback, please don't hesitate to reach out to us directly. We hope to have the opportunity to provide you with a better experience in the future. Best Regards, Customer Support Team

• 2 / 5 1

  

  Edit Flag

  Don't book online-it costs up to£10 more than buying from agent at any stop. Felt kinda ripped off by that practice.

  Review of 07/05/2024, following an experience of 26/04/2024 by CHAD H.

  Answer by city-sightseeing.com

  

  Flag

  Dear Valued Customer, We apologize for any frustration or inconvenience caused by the pricing difference between booking online and purchasing from an agent at a stop. We strive to offer fair and competitive pricing for our services, and we regret if you felt otherwise. Your feedback is important to us, and we will review our pricing policies to ensure transparency and consistency across all booking channels. We appreciate you bringing this to our attention, and we apologize for any disappointment it may have caused. If there's anything else we can do to address your concerns or if you have any further feedback, please don't hesitate to let us know. We're here to assist you and ensure that your experience with us is positive and satisfactory. Thank you for choosing our service. Best Regards, Customer Support Team

• 4 / 5 1

  

  Edit Flag

  Easy to get info and buy

  Review of 07/05/2024, following an experience of 29/04/2024 by BULENT T.

  Answer by city-sightseeing.com

  

  Flag

  Dear Valued Customer, We're glad to hear that you found it easy to get information and purchase your tickets. Providing a seamless and convenient booking process is important to us, and we're delighted that we could meet your expectations. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We're here to help and ensure you have a smooth and enjoyable experience from start to finish. Thank you for choosing our service! Best Regards, Customer Support Team

• 5 / 5 1

  

  Edit Flag

  Excellent

  Review of 07/05/2024, following an experience of 31/03/2024 by CAROLINE M.

  Answer by city-sightseeing.com

  

  Flag

  Dear Valued Customer, We're delighted to hear that you had an excellent experience! Thank you for your kind words. If you ever need anything or have more feedback to share, feel free to reach out. We're here to help and ensure your experiences stay excellent. Best Regards, Customer Support Team

• 5 / 5 1

  

  Edit Flag

  Have used the service in many different cities and used the same log in. Made the purchase of the order simpler and easier.

  Review of 07/05/2024, following an experience of 24/04/2024 by JEREMY G. *

  *Pseudonymized data at the request of the author

  Answer by city-sightseeing.com

  

  Flag

  Dear Valued Customer, We're thrilled to hear that you've been a loyal customer of our service across multiple cities! Providing a seamless and consistent experience for our customers, including a simple and easy booking process, is important to us. We're glad that our login system has helped streamline your purchasing experience and made it easier for you to access our services wherever you go. Thank you for your continued support, and we look forward to welcoming you on board again for more adventures in the future! If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help and ensure you have a fantastic experience every time. Best Regards, Customer Support Team

• 5 / 5 1

  

  Edit Flag

  The very best decision on how to see Malta 360 degrees!!! I really enjoyed it!! Thank you Malta!!

  Review of 06/05/2024, following an experience of 10/04/2024 by CHRISTINA K.

  Answer by city-sightseeing.com

  

  Flag

  Dear Valued Customer, We're thrilled you had such a wonderful time exploring Malta from all angles on our hop on hop off bus tour. It's our goal to provide a memorable and comprehensive experience for all our guests, and we're delighted to have exceeded your expectations. Thank you for choosing us to showcase the beauty of Malta, and we hope to welcome you back again soon for another incredible journey! Best Regards, Customer Support Team

• 5 / 5 1

  

  Edit Flag

  We really enjoyed the city sightseeing tour to give us an overview of the central city

  Review of 06/05/2024, following an experience of 12/04/2024 by FRED G.

  Answer by city-sightseeing.com

  

  Flag

  Dear Valued Customer, We're delighted to hear that you enjoyed your city sightseeing tour with us! Providing an insightful overview of the central city is what we aim for with our tours. It's fantastic to know that you found it informative and enjoyable. If there's anything else you'd like to explore or any other feedback you'd like to share, please don't hesitate to reach out. We're here to make your experience memorable and your feedback invaluable. Best Regards, Customer Support Team

• 5 / 5 1

  

  Edit Flag

  Great tour and good value.

  Review of 06/05/2024, following an experience of 28/04/2024 by COLLEEN G.

  Answer by city-sightseeing.com

  

  Flag

  Dear Valued Customer, Thank you for your kind words! We're delighted that you enjoyed our tour and found it to be good value for your money. Providing a memorable experience at a reasonable price is always our goal, and we're thrilled to hear that we hit the mark with you. If you have any more feedback or if there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back for more adventures in the future! Best Regards, Customer Support Team

• 5 / 5 1

  

  Edit Flag

  Best experience as a tourist

  Review of 06/05/2024, following an experience of 22/04/2024 by KAYLA J.

  Answer by city-sightseeing.com

  

  Flag

  Dear Valued Customer, We're absolutely thrilled to hear that you had the best experience as a tourist with us! Making your time in our city unforgettable is what we strive for, and knowing that we contributed to your enjoyment means the world to us. If you have any more adventures planned or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to make every moment of your journey remarkable. Best Regards, Customer Support Team

• 4 / 5 1

  

  Edit Flag

  Ordering was easy.

  Review of 06/05/2024, following an experience of 28/04/2024 by LEONA G.

  Answer by city-sightseeing.com

  

  Flag

  Dear Valued Customer, Thank you for taking the time to share your experience with us! We're thrilled to hear that you found the ordering process for our hop-on-hop-off bus tour easy. Customer satisfaction is our top priority, and we strive to make every step of the journey, from booking to hopping on board, as seamless as possible. We hope you enjoyed exploring the city with us and that we have the pleasure of welcoming you back on another adventure soon! Best Regards, Customer Support Team

• 4 / 5 1

  

  Edit Flag

  Payment was easy, everything worked out fine and at the connecting stations they wait for you to switch. However, it would be nice to implement a map with gps, which did not work on my iPhone. That would help in finding the next stop to jump on. Also you could make the brochure downloadable at least.

  Review of 06/05/2024, following an experience of 27/04/2024 by SALLY K. *

  *Pseudonymized data at the request of the author

  Answer by city-sightseeing.com

  

  Flag

  Dear Valued Customer, Thank you for sharing your experience with us, and we're glad to hear that the payment process went smoothly and that you found the connections convenient. We appreciate your feedback regarding the implementation of a map with GPS functionality and the downloadable brochure. Providing clear navigation tools and resources is important to us, and we'll certainly take your suggestions into account as we continue to improve our services. If there's anything else you'd like to share or if you have any further suggestions, please feel free to let us know. We're committed to enhancing your experience and making it even more enjoyable in the future. Best Regards, Customer Support Team

• 1 / 5 1

  

  Edit Flag

  Could barely hear the recording. The narrative was boring. The sites were uninteresting

  Review of 06/05/2024, following an experience of 28/04/2024 by DAVE D.

  Answer by city-sightseeing.com

  

  Flag

  Dear Valued Customer, We apologize for falling short of your expectations during your tour experience. Providing engaging commentary and showcasing interesting sights are essential aspects of our service, and we regret that we did not meet your standards in these areas. We take your feedback seriously and will review our commentary content to ensure it is more engaging and informative for our passengers. Additionally, we'll assess the sites included in our tour routes to ensure they offer compelling and noteworthy attractions that align with our customers' interests. Regarding the audio quality, we'll investigate the issues with the recording volume to ensure that all passengers can clearly hear and enjoy the commentary throughout the tour. Your feedback is invaluable as we strive to improve our services and deliver a more satisfying experience for all our passengers. We apologize for any disappointment caused and appreciate your insights. If there are any specific suggestions you have or if you'd like to share more feedback, please feel free to reach out. We're here to listen and make improvements based on your input. Best Regards, Customer Support Team

• 5 / 5 1

  

  Edit Flag

  Really good. Stops Could be more visible!

  Review of 06/05/2024, following an experience of 25/04/2024 by NINA K.

  Answer by city-sightseeing.com

  

  Flag

  Dear Valued Customer, Thank you for your feedback! We appreciate your suggestion regarding the visibility of our stops and will definitely take it into consideration to enhance the experience for our passengers. Our aim is to make every aspect of the tour as convenient and user-friendly as possible, and your input helps us in that endeavor. If there's anything else you'd like to share or if you have any further suggestions, please feel free to let us know. We're always striving to improve and provide the best experience for our customers. Best Regards, Customer Support Team

• 5 / 5 1

  

  Edit Flag

  Easy to navigate x

  Review of 06/05/2024, following an experience of 16/04/2024 by JANE P.

  Answer by city-sightseeing.com

  

  Flag

  Dear Valued Customer, We're thrilled to hear that you found our tour easy to navigate! Providing a smooth and intuitive experience is essential for us, and we're delighted that you had no trouble getting around and exploring the city. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please feel free to let us know. We're here to ensure your journey with us is enjoyable and stress-free. Best Regards, Customer Support Team

• 4 / 5 1

  

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  Review of 06/05/2024, following an experience of 25/01/2024 by AUDREE-ANNE G.

  Answer by city-sightseeing.com

  

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  Dear Valued Customer, Thank you for your rating and for choosing our hop-on-hop-off bus tour! We're thrilled to have provided you with an enjoyable experience overall. Your feedback is invaluable, and we'll use it to continue improving our services. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you on board again soon! Best Regards, Customer Support Team

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