Customer reviews for citylocker.paris

Customer reviews

• 5 / 5

  

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  Simply and clear

  Review of 24/07/2022, following an experience of 14/07/2022 by JONATHAN H. *

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• 5 / 5

  

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  Tutto perfetto!! Ottima posizione!

  Review of 24/07/2022, following an experience of 17/07/2022 by RUBY P. *

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• 5 / 5

  

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  Easy to use! And no problems there

  Review of 24/07/2022, following an experience of 15/07/2022 by KEN J. *

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• 5 / 5

  

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  Highly recommend! Very smooth sailing… easy to access the unit and inputs the code in to open the locker. Will be using again.

  Review of 24/07/2022, following an experience of 28/06/2022 by JASMINE P. *

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• 4 / 5

  

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  The Eiffel tower location was very good. The keypad works well and was super easy and safe. The locker was big I could fit 2 carry-on and 2 duffel bags. Amazing.

  Review of 24/07/2022, following an experience of 15/07/2022 by GEORGIA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The site is easy to use, booked without issues, codes for locker were delivered almost instantly by SMS. The location was easy to find and figure out how to use, located very close to Chatelet. Good value for money, close in price to other similar services. All in all was very satisfied with service.

  Review of 24/07/2022, following an experience of 12/07/2022 by ISABELLA C. *

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• 5 / 5

  

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  Todo sin problemas

  Review of 24/07/2022, following an experience of 16/07/2022 by MUHAMMAD C. *

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• 5 / 5

  

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  The location was straightforward to find and the online process was simple. Locker was clean and everything appeared quite secure.

  Review of 24/07/2022, following an experience of 12/07/2022 by GRANT E. *

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• 3 / 5

  

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  Simple solution to luggage storage. Getting lockers to open was tricky and took repeated attempts on each both when storing and retrieving. One locker never would open

  Review of 24/07/2022, following an experience of 07/07/2022 by MARK A. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  thank you for your message We would like to remind you that our hotline is available from 8 a.m. to 10 p.m. every day to help you and answer your questions.

• 5 / 5

  

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  Easy to use! Conveniently located.

  Review of 24/07/2022, following an experience of 12/07/2022 by TANYA R. *

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• 5 / 5

  

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  Easy and satisfied

  Review of 24/07/2022, following an experience of 08/07/2022 by LOUIS D. *

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• 1 / 5

  

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  I paid for 3 luggages but I got only 2 lockers and still haven't received my money back.

  Review of 24/07/2022, following an experience of 03/07/2022 by JEREMY W. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Thank you fore your message and this notation Have you Check your spam before ? Because You have the refund… it s not à very good message because your have your refund … check your spam is better …. I resend thé message of your refund ….

• 5 / 5

  

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  City Locker made everything so easy. The location was convenient to the train station. Everything was clean and safe. The lockers were spacious. We were so glad to be able to explore Paris without carrying all our luggage. We'd do it again if needed.

  Review of 24/07/2022, following an experience of 12/07/2022 by LINDSAY Y. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Citylocker.paris was very helpful, convenient and affordable. It fit our needs very well with a family of 5 who each had travel bags and backpacks. The facilities felt secure.

  Review of 24/07/2022, following an experience of 28/06/2022 by MARY P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It felt really safe to store our luggage here for some hours. We were told it’s not possible to store luggage at the train station because of the terror attacks in Paris the later years, so we were happy to find this place. We got a code both to open the door, and to the locker, and the price wasn’t too bad.

  Review of 24/07/2022, following an experience of 08/07/2022 by AMY F. *

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• 5 / 5

  

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  Easy, fast, reliable

  Review of 24/07/2022, following an experience of 26/06/2022 by CRAIG G. *

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• 5 / 5

  

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  Was a excellent option to left my baggage

  Review of 24/07/2022, following an experience of 12/07/2022 by SCOTT H. *

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• 5 / 5

  

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  Such a great service, easy to book online, good location, easy to find and code system worked perfectly.

  Review of 24/07/2022, following an experience of 21/06/2022 by SEBASTIAN J. *

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• 4 / 5

  

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  Easy to book, use and acess.

  Review of 17/07/2022, following an experience of 11/07/2022 by OSCAR B. *

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• 5 / 5

  

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  The order process is very clear, easy to follow and fast.

  Review of 17/07/2022, following an experience of 11/07/2022 by ANNA R. *

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• 5 / 5

  

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  Easy to use and quick to book.

  Review of 17/07/2022, following an experience of 11/07/2022 by JACKSON W. *

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• 5 / 5

  

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  The purchasing process was easy and straightforward, everything worked without any issues, no complaints

  Review of 17/07/2022, following an experience of 09/07/2022 by DANIELLE T. *

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• 5 / 5

  

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  This work out perfectly for us. We need to storage a large suitcase between the Paris and Italy parts of our vacation. The lockers were easy to use.

  Review of 17/07/2022, following an experience of 27/06/2022 by IMOGEN R. *

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• 4 / 5

  

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  Good service

  Review of 17/07/2022, following an experience of 01/07/2022 by PATRICIA E. *

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• 4 / 5

  

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  Everything went well.

  Review of 17/07/2022, following an experience of 04/07/2022 by ALAN W. *

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• 5 / 5

  

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  good

  Review of 17/07/2022, following an experience of 10/07/2022 by JASON L. *

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• 5 / 5

  

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  Easy finding sites.

  Review of 17/07/2022, following an experience of 09/07/2022 by LEAH W. *

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• 5 / 5

  

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  Excellent! If there is a loyalty discount….fantastic🥳🥳 🤩🤩🤩

  Review of 17/07/2022, following an experience of 06/07/2022 by CONNOR G. *

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• 5 / 5

  

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  Very good 👍

  Review of 17/07/2022, following an experience of 10/07/2022 by LOUIS S. *

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• 4 / 5

  

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  Location was pretty good, only short walk to RoissyBus stop to get to the airport. Cleanliness could have been better, the flooring needs renovation at some point soon. Lockers itself worked well!

  Review of 17/07/2022, following an experience of 03/07/2022 by JANE M. *

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• 1 / 5

  

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  Had to cancel the day before arriving, e-mail looked like the only way to contact & they never replied. So I burned 20 euros for nothing

  Review of 17/07/2022, following an experience of 29/06/2022 by DALE Y. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  hello please check your spam our customer service responds to all emails within 48 hours maximum. the prices that we indicate do not correspond to our prices we remind you that our hotline is available from 8 a.m. to 10 p.m. 7 days a week

  Answer by Dale Y

  

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  Not in my spam either, not changing my review, your company sucks & I’m letting everyone know

  Answer by Dale Y

  

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  Not in my spam either, not changing my review, your company sucks & I’m letting everyone know

  Answer by citylocker.paris

  

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  no worries your opinion is your opinion but does not reflect the truth. how many times have you contacted the hotline? zero times ... we have answered you but the answer does not suit you and you prefer to make a false advertising campaign no worries we keep the right to have the prosecution decided

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• 5 / 5

  

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  Dejamos y recogimos maletas sin problema.

  Review of 17/07/2022, following an experience of 10/07/2022 by ISABEL C. *

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• 4 / 5

  

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  Good option to leave luggage in central location.

  Review of 17/07/2022, following an experience of 27/06/2022 by ABIGAIL R. *

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• 5 / 5

  

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  Very easy to use and convenient. Would definitely recommend City Locker.

  Review of 17/07/2022, following an experience of 10/07/2022 by TEAGAN B. *

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• 5 / 5

  

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  Perfect

  Review of 17/07/2022, following an experience of 07/07/2022 by SAMUEL M. *

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• 5 / 5

  

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  Ottima soluzione per depositare i bagagli nel caso di lungo intervallo di tempo tra orario di check out ed orario di inizio viaggio.

  Review of 17/07/2022, following an experience of 09/06/2022 by FINLEY L. *

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• 5 / 5

  

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  Very good and helpful

  Review of 17/07/2022, following an experience of 04/07/2022 by JAYDEN K. *

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• 5 / 5

  

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  Everything as expected. Easy to use, good vigilance. Totally recommended.

  Review of 17/07/2022, following an experience of 04/07/2022 by JEREMY M. *

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• 5 / 5

  

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  Greatttt

  Review of 17/07/2022, following an experience of 07/07/2022 by COLIN E. *

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• 4 / 5

  

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  Good location. Easy access to scenic spots.

  Review of 17/07/2022, following an experience of 30/06/2022 by CHRISTOPHER H. *

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• 4 / 5

  

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  We found a tampon in the room, and it wasn’t clean overall.

  Review of 17/07/2022, following an experience of 08/07/2022 by MILLIE W. *

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• 4 / 5

  

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  Prompt customer service via email when I did not receive the code for the locker. At the location, the Wi-Fi network name and password were shown on the glass door; but, they did not work.

  Review of 17/07/2022, following an experience of 06/07/2022 by DAN H. *

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• 5 / 5

  

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  super easy and comfortable

  Review of 17/07/2022, following an experience of 05/07/2022 by COURTNEY W. *

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• 5 / 5

  

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  good, the only thing sthe pricing on the website is actually misleading in a way at least for me

  Review of 17/07/2022, following an experience of 04/07/2022 by HOLLY C. *

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• 4 / 5

  

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  Easy to book, easy to use once you're there. A bit far from the nearest metro station if you've got to walk there. The link provided after the reservation is not spot on, just copy the address and paste it on the internet

  Review of 17/07/2022, following an experience of 09/07/2022 by CHARLES H. *

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• 2 / 5

  

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  I had no problems making the reservation, but when I needed they to help me bc my locker had problems, the guy who attended the call was really really rude and had me waiting around half hour for a code.

  Review of 16/07/2022, following an experience of 28/06/2022 by CONNOR M. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Hello thank you for your message. We would like to clarify: you contacted the hotline because you could not enter your code to open your locker, it did not last 30 min as you indicate but much less because you stayed 3 min in the room. so our customer service helped you quickly as a reminder, our hotline is available from 8 a.m. to 10 p.m. 7 days a week

  Answer by Connor M

  

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  No, the problem was that my locker didn't close and I have proves in my phone that I waited a lot to solve the problem, but okay, whatever you say.

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• 5 / 5

  

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  We reserved a locker a few months in advance and it was easy & hassle free.

  Review of 16/07/2022, following an experience of 09/06/2022 by HARRISON J. *

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• 5 / 5

  

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  Hay que tener la precaucione de reservar, porque cuando fuimos con nuestro locker reservado una chica ya no pudo tener un locker, estaban todos ocupados. Por lo demás: un servicio genial!

  Review of 16/07/2022, following an experience of 02/07/2022 by DAMIEN S. *

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• 5 / 5

  

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  So incredibly easy to use. A great way to buffer between flights and check in times for rentals.

  Review of 16/07/2022, following an experience of 02/07/2022 by GRANT P. *

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• 5 / 5

  

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  the site was very easy to use and to book the lockers. The location of this particular facility was clearly marked when we made the reservation.

  Review of 16/07/2022, following an experience of 03/06/2022 by CARRIE T. *

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• 5 / 5

  

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  Good!

  Review of 16/07/2022, following an experience of 24/06/2022 by VANESSA W. *

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• 3 / 5

  

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  Locker are not big enough, a bit surprising that a service like that close at 22h00

  Review of 16/07/2022, following an experience of 29/06/2022 by TEAGAN W. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Hello Benjamin, The locker size can feet up to 3 lugagges depending on you our the lugagges and close at 10PM for security reasons. You can find all those information on our website. Thanks for using our service

• 1 / 5

  

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  The marketing online leads you to believe the service is cheaper than it actually is. It’s quite expensive and the locker is WAY to small! This service costed me more hassle then help. Will not use again.

  Review of 16/07/2022, following an experience of 28/06/2022 by QUENTIN M. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Hello Osei, On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.

• 5 / 5

  

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  It’s easy to use, well designed and organized

  Review of 16/07/2022, following an experience of 05/07/2022 by DARREN K. *

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• 5 / 5

  

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  easy to use a great service when travelling

  Review of 14/07/2022, following an experience of 03/07/2022 by ELLA P. *

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• 4 / 5

  

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  Zeer makkelijk om te regelen. Zijn grote lockers. Dit had op de foto wel beter aangegeven kunnen worden. Goede locatie , makkelijk te vinden en makkelijk toegang met codes.

  Review of 14/07/2022, following an experience of 03/07/2022 by FAYE E. *

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• 5 / 5

  

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  Easy to use website and instructions

  Review of 14/07/2022, following an experience of 02/07/2022 by JAMIE C. *

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• 3 / 5

  

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  Not bad. Keypad is a bit temperamental - had to try unlock codes a few times Lockers are slightly too small to comfortably fit a standard large check in suitcase. The suitcase fits (on an angle), but does not allow for much else to fit, or certainly not a second suitcase. If you have a large check in suitcase and other baggage, suggest booking two lockers

  Review of 14/07/2022, following an experience of 30/06/2022 by SABRINA H. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Hello thank you for your message Here are the elements concerning the size of the locker as it appears on the site and which allows you to know what you can put in the locker. The size of our lockers is 85*61*48cm, which allows you to leave up to 3 bags or 3 cabin suitcases or a large suitcase and a small bag.

• 4 / 5

  

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  Nice service but should also have an hour rate.

  Review of 14/07/2022, following an experience of 28/06/2022 by DAISY Y. *

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• 5 / 5

  

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  Great location close to the station. Easy to book and to access and plenty of space in each locker.

  Review of 14/07/2022, following an experience of 03/07/2022 by SASHA W. *

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• 5 / 5

  

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  Hat alles super einfach funktioniert!!!!

  Review of 14/07/2022, following an experience of 30/06/2022 by VANESSA R. *

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• 5 / 5

  

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  Excellent option in the city.

  Review of 14/07/2022, following an experience of 03/07/2022 by KIERAN A. *

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• 5 / 5

  

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  Superior

  Review of 14/07/2022, following an experience of 29/06/2022 by JACKSON M. *

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• 2 / 5

  

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  Ordering was very easy and straight forward. Location is quite rocked down and needs renovation. No warning of stairs from gare de l‘est which is highly annoying

  Review of 14/07/2022, following an experience of 02/07/2022 by CANDICE W. *

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  Answer by citylocker.paris

  

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  Thank you for your message. we would like to reassure the customers who will read your message, the room is on the ground floor in the street, there are no stairs to access the room and the lockers. The photos of the location are available to everyone and prove it.

• 5 / 5

  

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  We used the lockers after we had checked out of our accommodation. The location was excellent and the lockers were clean and a good size. When I booked online, I got a confirmation email straight away and the access details were clear and easy to follow. Would definitely use again

  Review of 14/07/2022, following an experience of 30/06/2022 by CHRISTOPHER R. *

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• 5 / 5

  

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  Easy to book, good location, pay for the space and not for the number of bags.

  Review of 14/07/2022, following an experience of 03/07/2022 by AVA T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very easy to use. Location was central and clean. Luggage was placed in single lockers that stayed locked (not backroom of a store or hotel) with a code that only I had. I felt this was a very safe and convenient luggage locker.

  Review of 11/07/2022, following an experience of 30/06/2022 by TYLER C. *

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• 5 / 5

  

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  Gréât and efficient !

  Review of 11/07/2022, following an experience of 25/06/2022 by EVIE E. *

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• 5 / 5

  

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  This worked perfectly to hold our bags as wwe toured the Citi of Paris before our AirBnB arrival time. Thanks!

  Review of 11/07/2022, following an experience of 05/06/2022 by SUZANNE R. *

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• 5 / 5

  

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  Easy to find and to use. No problem at all! Everything went great.

  Review of 11/07/2022, following an experience of 27/06/2022 by VICTORIA R. *

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• 5 / 5

  

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  Works great inspite of my fear!

  Review of 11/07/2022, following an experience of 29/06/2022 by SABRINA C. *

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• 5 / 5

  

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  Convenient

  Review of 11/07/2022, following an experience of 02/07/2022 by HELEN K. *

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• 5 / 5

  

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  Easy to book, easy to access from both stations (North & East), easy to operate. Must if you want to save time. The price might be slightly higher than than the left baggage in the station, but definitely worth it.

  Review of 11/07/2022, following an experience of 24/06/2022 by ALFIE R. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  The wifi doesn't work which is important as an international traveler. The lockers are expensive and smaller than described

  Review of 11/07/2022, following an experience of 29/06/2022 by LUKE C. *

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• 5 / 5

  

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  It was all online. Easy, prompt and very convenient. I would use it again and recommend to friends and family when they visit Paris.

  Review of 11/07/2022, following an experience of 27/06/2022 by ADELE R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great spot! Good location and access!

  Review of 11/07/2022, following an experience of 28/06/2022 by ALFIE P. *

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• 5 / 5

  

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  Easy to use.

  Review of 11/07/2022, following an experience of 28/06/2022 by VICTORIA R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to navigate, easy to book! After booking I needed to make a change to add a day at the front end (not extend), and the used the contact on the email I received. Once I explained what I needed, Benoit got it done quickly and efficiently. Bravo!

  Review of 11/07/2022, following an experience of 29/06/2022 by JOSHUA W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Good space, good location. Easy to use.

  Review of 11/07/2022, following an experience of 26/06/2022 by NATALIE J. *

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• 5 / 5

  

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  Tutto perfetto

  Review of 11/07/2022, following an experience of 25/06/2022 by ELLIOT C. *

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• 4 / 5

  

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  Good to use

  Review of 11/07/2022, following an experience of 30/06/2022 by ANDY M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to use and pay for. We received an instant message and an email with the codes for the door and lockers. Perfect size for our luggage.

  Review of 11/07/2022, following an experience of 27/05/2022 by DARREN S. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Very handy for Paris tourists to use, just remember book locker online.

  Review of 11/07/2022, following an experience of 01/07/2022 by ERIN W. *

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• 5 / 5

  

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  Muy buen servicio cerca de todo

  Review of 11/07/2022, following an experience of 29/06/2022 by GARY J. *

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• 4 / 5

  

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  Algunas puertas no encajaban bien y había que darle golpes para que cerraran.

  Review of 03/07/2022, following an experience of 28/06/2022 by ABBIE S. *

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• 4 / 5

  

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  Very good service and location, but we had a little difficult opening the main door. The keypad doesn't respond like it should

  Review of 02/07/2022, following an experience of 20/06/2022 by ARCHIE J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  O serviço passa muita segurança! Foi essencial utilizar o locker para guardar meus pertences e poder aproveitar um pouco mais da cidade de Paris. Consegui facilmente receber as orientações para acessar o local e o armário disponibilizado, que tem um tamanho excelente!

  Review of 02/07/2022, following an experience of 09/06/2022 by ISOBEL M. *

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• 5 / 5

  

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  so so easy and great!!

  Review of 02/07/2022, following an experience of 25/06/2022 by GARY L. *

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• 5 / 5

  

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  Everithing goes perfect

  Review of 02/07/2022, following an experience of 27/06/2022 by MIKE M. *

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• 5 / 5

  

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  Very convenient; clean; easy to use; centrally located

  Review of 01/07/2022, following an experience of 30/05/2022 by EMMA G. *

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• 4 / 5

  

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  Fácil de usar e seguro.

  Review of 01/07/2022, following an experience of 25/06/2022 by STEPHEN C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  easy & fair

  Review of 01/07/2022, following an experience of 24/06/2022 by DANIEL C. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Realmente sencillo de contratar, precios claros, app intuitiva y sencilla, al momento se recibe sms con códigos, la verdad es que el servicio está muy bien y muy cómodo de usar. Las taquillas muy bien, contraté dos, y si lo se contrato sólo una, cabían cuatro troleys perfectamente y una mochila, el espacio es generoso.

  Review of 01/07/2022, following an experience of 25/06/2022 by FAYE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy and convenient... but, would be great 24/7

  Review of 01/07/2022, following an experience of 20/06/2022 by KARL R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Really useful!

  Review of 01/07/2022, following an experience of 22/06/2022 by DAMIEN C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very practical and easy to use

  Review of 01/07/2022, following an experience of 15/06/2022 by PATRICIA R. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Over priced, you need a short term reasonably priced option. I would not use again.

  Review of 01/07/2022, following an experience of 19/06/2022 by FLORENCE W. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Hello , On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.

• 4 / 5

  

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  Easy to find amd to use it, a little bit expensive and small room for suitcases if you are 3 or more people

  Review of 01/07/2022, following an experience of 21/06/2022 by EDEN B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  So simple and convenient. We needed a solution to a very common problem—had to check out of our Airbnb by 13h00 and had flight time of 21h00. Citylocker is that solution. 3 standard carry-on roller bags plus a backpack fit for us in the locker and the price was absolutely reasonable. The space was bright, clean, and secure, and the location so convenient. Such a great service—wish it existed in more cities.

  Review of 01/07/2022, following an experience of 17/06/2022 by HELENA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excelente, todo funcionó a la perfeccion

  Review of 01/07/2022, following an experience of 18/06/2022 by VICTORIA J. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order