Customer reviews for Hola Barcelona

4.8 / 5

Calculated from 759 reviews obtained over the last 12 months

2439 reviews since 15/05/2021

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Review Summary

Customers frequently praise the service for its simplicity and clarity, highlighting the ease of transactions and great value offered. The overall experience is characterized by a smooth and efficient purchasing process, making it a popular choice for tickets.

This summary is AI-Generated

This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.

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5 stars

2110
4 stars

238
3 stars

59
2 stars

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Information holabarcelona.com

Company

Transports Metropolitans de Barcelona
Description

Hola Barcelona, official Barcelona transport website, with 10% online discount on transport tickets and tourist attractions. Hola Barcelona Travel Card, the 2, 3, 4, or 5-day transport pass for getting around Barcelona. Barcelona Hop On Hop Off, the official city tour with two routes and an audio guide in 16 languages. Montjuïc Cable Car, arrive to Montjuïc Castle and enjoy incredible panoramic views.
Address

C/ 60. nº 21-23 8040 Barcelona
Website

https://www.holabarcelona.com/
Category

Travel and tourism

Contact Transports Metropolitans de Barcelona

Contact

mvalera@tmb.cat

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Review Summary

Customers frequently praise the service for its simplicity and clarity, highlighting the ease of transactions and great value offered. The overall experience is characterized by a smooth and efficient purchasing process, making it a popular choice for tickets.

This summary is AI-Generated

This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.

Thanks for your feedback!

Was it helpful? Yes No

Customer reviews

5 / 5

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Quick and easy to do.

Review of 31/01/2025, following an experience of 30/01/2025 by HOWARD A.
5 / 5

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I had a great experience

Review of 31/01/2025, following an experience of 30/01/2025 by PRISCILA A.
5 / 5

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Nothing

Review of 31/01/2025, following an experience of 30/01/2025 by N A. *

*Pseudonymized data at the request of the author
5 / 5

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easy to order tickets

Review of 30/01/2025, following an experience of 29/01/2025 by THOMAS A.
5 / 5

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n/a

Review of 30/01/2025, following an experience of 29/01/2025 by LUKAS A.
5 / 5

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Cheap and comfortable

Review of 29/01/2025, following an experience of 28/01/2025 by FEDERICO A.
5 / 5

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The purchase process was super fast.

Review of 29/01/2025, following an experience of 28/01/2025 by SEBESTYEN A.
4 / 5

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THERE WAS SOME BREAK ON THE WEB PAGES FOR 15 MIN

Review of 29/01/2025, following an experience of 28/01/2025 by MIROSLAV A.
5 / 5

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Nice and easy ..does it ... Excellent.

Review of 29/01/2025, following an experience of 28/01/2025 by ANDREW A.
5 / 5

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easy and cheap

Review of 27/01/2025, following an experience of 26/01/2025 by MARCO A.
5 / 5

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Great!

Review of 26/01/2025, following an experience of 25/01/2025 by NALAN A.
5 / 5

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Great value, easy access, detailed explanation

Review of 25/01/2025, following an experience of 24/01/2025 by VIKTOR A.
4 / 5

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Great

Review of 25/01/2025, following an experience of 24/01/2025 by THOMAS A.
5 / 5

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I am happy to book the ticket in advance and to enjoy a litlle discount

Review of 25/01/2025, following an experience of 24/01/2025 by ADRIANA-CRISTINA A.
5 / 5

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Very easy and helpfull. -10% is great. Thank you!

Review of 24/01/2025, following an experience of 23/01/2025 by GABOR A.
5 / 5

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Seamless and with the 10% discount a no-brainer

Review of 24/01/2025, following an experience of 23/01/2025 by ASTRID A.
5 / 5

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gracias

Review of 24/01/2025, following an experience of 23/01/2025 by BURGASSI A.
5 / 5

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ok super card

Review of 24/01/2025, following an experience of 23/01/2025 by MICHAŁ A.
5 / 5

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very easy

Review of 21/01/2025, following an experience of 20/01/2025 by MUTHIA A.
5 / 5

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Wszystko w jak najlepszym porządku!

Review of 20/01/2025, following an experience of 19/01/2025 by ANDRZEJ A.
5 / 5

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Its OK

Review of 19/01/2025, following an experience of 18/01/2025 by K A. *

*Pseudonymized data at the request of the author
5 / 5

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Fast and chip

Review of 19/01/2025, following an experience of 18/01/2025 by TABARCEA A.
5 / 5

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Super

Review of 17/01/2025, following an experience of 16/01/2025 by ZURAB A.
5 / 5

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Super smooth order process and fast!!

Review of 16/01/2025, following an experience of 15/01/2025 by ALEKSANDER A.
5 / 5

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perfect order

Review of 15/01/2025, following an experience of 14/01/2025 by CHRISTOPHER A.
5 / 5

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Easy and quick way to buy transport to visit Barcelona...

Review of 15/01/2025, following an experience of 14/01/2025 by HELDER A.
5 / 5

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The website is well-organized, with clear information outlining pricing, pass validity, and travel information. It also offers helpful tips on Barcelona’s transport system and how to use the pass efficiently. The website is user-friendly, with intuitive navigation and an option to purchase tickets and passes online.

Review of 14/01/2025, following an experience of 13/01/2025 by FRANZELLA A.
5 / 5

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THANK YOU VERY MUCH

Review of 13/01/2025, following an experience of 12/01/2025 by MICHAIL A.
5 / 5

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simple and fast

Review of 12/01/2025, following an experience of 11/01/2025 by FERNANDO A.
5 / 5

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easy

Review of 12/01/2025, following an experience of 11/01/2025 by BRANISLAV A.
4 / 5

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It's very good invoice

Review of 12/01/2025, following an experience of 10/01/2025 by MARTIN A.
5 / 5

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the website is user friendly.

Review of 11/01/2025, following an experience of 10/01/2025 by NADIA A.
5 / 5

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ok ok

Review of 11/01/2025, following an experience of 10/01/2025 by M A. *

*Pseudonymized data at the request of the author
5 / 5

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Excellent interface,very easy to navigate, no hidden charges,Thank you

Review of 11/01/2025, following an experience of 10/01/2025 by SIVA KUMAR A.
5 / 5

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Fastes,friendly

Review of 10/01/2025, following an experience of 07/01/2025 by NANDOR A.
5 / 5

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Simple and straighforward

Review of 10/01/2025, following an experience of 07/01/2025 by MICHAEL A.
5 / 5

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Great

Review of 10/01/2025, following an experience of 03/01/2025 by ATHANASIA A.
5 / 5

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good very good so good

Review of 10/01/2025, following an experience of 07/01/2025 by OMER A.
5 / 5

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very simple, pratical and fast

Review of 10/01/2025, following an experience of 08/01/2025 by TOMÁS A.
5 / 5

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Very easy process to order. Website is very clear and explains well what tickets are available and what they can be used for. Thank you.

Review of 10/01/2025, following an experience of 09/01/2025 by STEVEN A.
5 / 5

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....

Review of 10/01/2025, following an experience of 02/01/2025 by CHRISTOS A.
5 / 5

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Perfect&easy to use

Review of 02/01/2025, following an experience of 01/01/2025 by ADAM A.
5 / 5

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Nice and easy process.

Review of 02/01/2025, following an experience of 01/01/2025 by LOIS A.
5 / 5

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Super

Review of 02/01/2025, following an experience of 01/01/2025 by KONRAD A.
5 / 5

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Card is helpfull during Barcelona visit.

Review of 01/01/2025, following an experience of 31/12/2024 by MARIUSZ A.
3 / 5

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Easy service. Waiting to get the tickets and evaluate the full preocess

Review of 31/12/2024, following an experience of 30/12/2024 by MASSIMO A.
5 / 5

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Kudos to the designers of this website!

Review of 31/12/2024, following an experience of 30/12/2024 by FRED A.
5 / 5

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Very comfortable way to organize your trip.

Review of 31/12/2024, following an experience of 30/12/2024 by ANNA A.
4 / 5

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Easy

Review of 31/12/2024, following an experience of 30/12/2024 by RUBEN A.
5 / 5

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My purchase was easy and quick.

Review of 31/12/2024, following an experience of 30/12/2024 by BOGLÁRKA ÁGNES A.
5 / 5

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nice

Review of 30/12/2024, following an experience of 29/12/2024 by LAGHDAF A.
5 / 5

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Thx

Review of 30/12/2024, following an experience of 29/12/2024 by YORDANKA A.
5 / 5

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All good

Review of 29/12/2024, following an experience of 28/12/2024 by ALEXEY A.
5 / 5

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Top!!

Review of 29/12/2024, following an experience of 28/12/2024 by PAULINE A.
5 / 5

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easy

Review of 29/12/2024, following an experience of 28/12/2024 by KOHEI A.
5 / 5

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Great Site

Review of 27/12/2024, following an experience of 26/12/2024 by R A. *

*Pseudonymized data at the request of the author
3 / 5

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Almost impossible to use any discount code , although everything else worked fine.

Review of 24/12/2024, following an experience of 23/12/2024 by H A. *

*Pseudonymized data at the request of the author
4 / 5

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Very good and straightforward. Maybe make it clear on the front page it includes travel to/from airport

Review of 23/12/2024, following an experience of 22/12/2024 by MEHARBAN A.
5 / 5

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👍👍👍

Review of 19/12/2024, following an experience of 18/12/2024 by ROMAN A.
5 / 5

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easy and cheap

Review of 17/12/2024, following an experience of 16/12/2024 by JACOPO A.
5 / 5

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Facile à utiliser.

Review of 16/12/2024, following an experience of 14/12/2024 by PATRICK A.
5 / 5

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Very intuitive and easy to purchase.

Review of 15/12/2024, following an experience of 14/12/2024 by MARGARIDA A.
5 / 5

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It is reasonably priced, and the process to get the card, and the explanatory video are great.

Review of 15/12/2024, following an experience of 14/12/2024 by ALFRED A.
5 / 5

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good job

Review of 11/12/2024, following an experience of 10/12/2024 by DMITRY A.
5 / 5

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Top

Review of 09/12/2024, following an experience of 09/12/2024 by ANA A.
5 / 5

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good

Review of 09/12/2024, following an experience of 08/12/2024 by JAKUB A.
5 / 5

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Fast and simple purchase with valuable information for the attraction purchased, Welcomed bonuus is discouunt for online purchase.

Review of 07/12/2024, following an experience of 06/12/2024 by PETR A.
5 / 5

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My purchase was easy and fast. I will recommend everyone to buy this travel ticket

Review of 07/12/2024, following an experience of 06/12/2024 by KORINA A.
5 / 5

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nagyon fasza

Review of 06/12/2024, following an experience of 05/12/2024 by BALÁZS MÁTÉ A.
5 / 5

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no others

Review of 04/12/2024, following an experience of 03/12/2024 by HAIXIANG A.
5 / 5

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Seamless experience

Review of 03/12/2024, following an experience of 02/12/2024 by JAIJEET A.
5 / 5

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Good info on the website, easy to use, and of course good discounts!

Review of 02/12/2024, following an experience of 01/12/2024 by RAMON A.
5 / 5

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simple

Review of 01/12/2024, following an experience of 30/11/2024 by MUMEENA A.
3 / 5

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First time using site, and it was quite easy to navigate.

Review of 30/11/2024, following an experience of 29/11/2024 by ERIC A.
5 / 5

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Siempre con Hola Barcelona!

Review of 30/11/2024, following an experience of 29/11/2024 by DELIA A.
5 / 5

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All good thx

Review of 29/11/2024, following an experience of 28/11/2024 by KANAT A.
5 / 5

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No problems, easy site

Review of 29/11/2024, following an experience of 28/11/2024 by WILLY A.
5 / 5

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Easy to buy

Review of 28/11/2024, following an experience of 27/11/2024 by MIMMO A.
5 / 5

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The purchase went smoothly apart from the quite slow loading of the page regarding the payment details. I tought that system had crashed and it took me 3 times trying until I realised that the problem was with the slow page.

Review of 28/11/2024, following an experience of 27/11/2024 by IVANKA A.
5 / 5

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Its was easy and fast.

Review of 27/11/2024, following an experience of 26/11/2024 by CASSANDRA A.
5 / 5

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Super, It's very easy :)

Review of 27/11/2024, following an experience of 25/11/2024 by MIROSŁAW A.
5 / 5

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convenient and efficient services

Review of 26/11/2024, following an experience of 24/11/2024 by YU-SHENG A.
5 / 5

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The site is very easy to use and the multiday passes seem like a good value.

Review of 26/11/2024, following an experience of 26/11/2024 by CAROL A.
5 / 5

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Very quick and easy process

Review of 26/11/2024, following an experience of 19/11/2024 by RUTA A.
5 / 5

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Easy purchase!

Review of 26/11/2024, following an experience of 24/11/2024 by MARK A.
4 / 5

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The ticket purchase was easy.

Review of 26/11/2024, following an experience of 25/11/2024 by BRIAN JOSUE A.
2 / 5

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We haven't been able to buy anything with a Swedish debit card but had to find a Spanish credit card and then do international transfers between bank accounts - this sucks frankly on a site aimed at tourists.

Review of 26/11/2024, following an experience of 18/11/2024 by A A. *

*Pseudonymized data at the request of the author

Answer by holabarcelona.com

Flag

Thank you for your comments. If you encounter a case like this again, please fill in the following form: https://www.holabarcelona.com/contact-us The relevant department will explain you how to do it. Greetings.
5 / 5

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Very to purchase. Seems to have a good price to value ticketing.

Review of 26/11/2024, following an experience of 23/11/2024 by GEORGE A.
4 / 5

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simple and clear

Review of 26/11/2024, following an experience of 21/11/2024 by AMRITHA A.
5 / 5

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thanks

Review of 26/11/2024, following an experience of 20/11/2024 by ALI EVREN A.
5 / 5

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Fue muy fácil de comprar. gracias.

Review of 26/11/2024, following an experience of 21/11/2024 by TATSUO A.
5 / 5

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Easy to buy

Review of 26/11/2024, following an experience of 25/11/2024 by NANCY A.
5 / 5

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Easy and clear

Review of 26/11/2024, following an experience of 21/11/2024 by SANGKHOM A.
5 / 5

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easy and fast purchase online! looking forward to using the cards when we land!

Review of 26/11/2024, following an experience of 25/11/2024 by ALEXA A.
5 / 5

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Detailed information and discounted rates with self explanatory descriptions

Review of 23/11/2024, following an experience of 10/11/2024 by SACHIN A.
5 / 5

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Recommended

Review of 23/11/2024, following an experience of 13/11/2024 by IRINA A.
1 / 5

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Did not receive the mail. No voucher on web page

Review of 23/11/2024, following an experience of 09/11/2024 by MARTIN A.

Answer by holabarcelona.com

Flag

Thank you for your comments. If you encounter a case like this again, please fill in the following form: https://www.holabarcelona.com/contact-us The relevant department will resend your tickets as soon as possible. Greetings.
5 / 5

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Very good services.

Review of 23/11/2024, following an experience of 10/11/2024 by DORIN A.
3 / 5

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Why ticket cannot be virtual? I have to buy a bus ticket to get to the metro to retrieve my travel card...

Review of 23/11/2024, following an experience of 17/11/2024 by SEBASTIAN A.
4 / 5

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Information about how to retrieve the purchased tickets was not given (or at least not obvious), only after completing the payment, this information was sent in an email.

Review of 23/11/2024, following an experience of 10/11/2024 by MALTE A.

Reviews displayed in chronological order

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