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Review Summary
Love and Vibes comes across as easy to use, with a clear website and a purchase process that feels smooth from browsing to checkout. Customers often describe the items as well made, realistic and pleasant to handle, with a discreet service that makes the experience feel simple and reassuring.
Delivery
"Fast accurate delivery Great fitting glow.in.the.dark cockrings"
"Great service and fast delivery was with me early this morning for 9am thanks again"
"The site is well presented and the company communicates swiftly and clearly about delivery. My complaint is about the accuracy of information on one…"
The site is well presented and the company communicates swiftly and clearly about delivery. My complaint is about the accuracy of information on one of the items ordered. which I turned out to be flimsy and light-weight, certainly not worth the price.
Digital experience
"Very good quality products but the company is actually based in France and not the UK as the web address may lead you to believe."
"Nice and big collection to choose from on the site. The ordering went smoothly, and shipment was fast. The item arrived in discrete packaging. Very…"
Nice and big collection to choose from on the site. The ordering went smoothly, and shipment was fast. The item arrived in discrete packaging. Very satisfied!
"Easy to navigate And videos to show you your purchase"
Choice
"Lots of choice"
"Great service and selection of toys. We both loved our purchase. I will def recommend."
"Good selection and reasonable pricing"
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Phil B.
22 Sept 2026
Verified reviewExcellent service, I didn't realise that Love and Vibes are located in France
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V. R.
19 Sept 2026
Verified reviewFinally a sleeve who fit my 8inch banana, well made, super realistic. Pretty expensive.
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Gary F.
18 Sept 2026
Verified reviewItem was as described and good quality More than pleased
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Joseph H.
17 Sept 2026
Verified reviewGreat product
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James M.
15 Sept 2026
Verified reviewAs usual I was pleased with the service received from love & Vibes and would recommend them.
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M. C.
15 Sept 2026
Verified reviewEarly days
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Alan H.
15 Sept 2026
Verified reviewFast accurate delivery Great fitting glow.in.the.dark cockrings
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Benjamin J.
12 Sept 2026
Verified reviewGreat service and fast delivery was with me early this morning for 9am thanks again
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A. H.
11 Sept 2026
Verified reviewI love this plug it feels amazing and can use it as a regular dildo too.
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J. B.
2 Sept 2026
Verified reviewVery good quality products but the company is actually based in France and not the UK as the web address may lead you to believe.
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Ken H.
31 Aug 2026
Verified reviewI like the serve you have provided. Than you In advance for the return help.
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Stephen B.
29 Aug 2026
Verified reviewThe site is well presented and the company communicates swiftly and clearly about delivery. My complaint is about the accuracy of information on one of the items ordered. which I turned out to be flimsy and light-weight, certainly not worth the price.
Reply from Loveandvibes.co.uk
Hello, I'm sorry to hear that you've had a problem with your order. Please do not hesitate to contact our customer service team using the contact form on our website. We will be delighted to help you, whatever the problem. Have a nice day. Laura Customer Service Manager LOVE AND VIBES
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Lex P.
23 Aug 2026
Verified reviewI love this purchase. It's skin is so subtly soft and realistic and the internal skeleton is very, very unique compared to nearly all other dolls on the market. It gives the doll more natural control and maneuverability with zero dead weight. It reacts to you! If this doll was made with arms and a head it would be the most unique doll ever created. 100.000 🌟
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Mel R.
23 Aug 2026
Verified reviewGreat price. Goods arrived in perfect condition as advertised and timely delivery too. I emailed customer service as initial tracking was in French and received an instant and helpful reply. Will definitely use this company again.
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K. M.
23 Aug 2026
Verified reviewSold as seen, great product, worth the money
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T. P.
19 Aug 2026
Verified reviewGood!
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Dale R.
19 Aug 2026
Verified reviewI haven’t received my item yet and it’s been almost 3 weeks
Reply from Loveandvibes.co.uk
Hello, We are truly sorry that your parcel has not arrived yet. As explained in our email exchanges, we have opened an investigation with the carrier to locate your parcel and find a solution as quickly as possible. Unfortunately, this delivery issue is related to the carrier and is beyond our direct control. However, please be assured that we are following the situation closely and will get back to you as soon as we receive an update from them. We sincerely apologize for the inconvenience, and thank you for your patience and understanding. Laura Customer Service Manager LOVE AND VIBES
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James L.
16 Aug 2026
Verified reviewExcellent service got exactly what i wanted and delivered well on time
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Philip U.
16 Aug 2026
Verified reviewLots of choice
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Chris M.
13 Aug 2026
Verified reviewI originally reviewed this order stating “Product never arrived”. That was accurate at the time I was invited to provide my review, as I had not received the product. I ordered on 16 July 2026 and paid £9.99 for a delivery service described on my order confirmation as “2-day home delivery”. The parcel did not become available at the DPD Pickup Shop until 27 July, 11 days after I placed the order. By that point I was no longer available to collect it. My subsequent experience trying to resolve the matter has been extremely poor. I have received numerous responses defending the situation, including being told that despite purchasing a service described as “2-day home delivery”, the company's Terms and Conditions allow delivery to take up to 14 days. DPD stated that the parcel had to be collected by Sunday 2 August. As of Wednesday 5 August at 14:37, its tracking still shows the parcel sitting at the Pickup Shop awaiting collection. LOVE AND VIBES informed me on 4 August that they had contacted DPD and requested that the return be accelerated. At the time of writing, the tracking still shows no movement. I have now referred my complaint to the UK International Consumer Centre. Regardless of the eventual financial outcome, this has been the worst online shopping experience I have personally had. My rating reflects the delivery experience and, particularly, my experience of the customer service and complaint handling that followed.
Reply from Loveandvibes.co.uk
Unfortunately, there appears to be an issue with your parcel while it is in transit. We have opened an investigation with the carrier and are doing everything we can to resolve the situation as quickly as possible. At the moment, we are still awaiting their response and will keep you informed as soon as we receive further information.
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