Calculated from 7 review(s) [Stats - Last 12 Months] *

* 12 reviews since the 27/11/2017

Customer ratings

Customer review

 

2 / 5

Customer service I contacted was not helpful and actually trying to make me feel like I wasn't a valued customer when I expressed my concerns. Some features are not easily available and thats what I was trying to express. I received a refund, which, besides the refund the prices compared to other sites are more competitive with easy access to the features I search was looking to get help on.
03/04/2018 by .

Order date 04/03/2018

Response from MAILIFY ENGLAND
Hi Therline,

First of all, thank you for your feedback. We are very sorry to hear that you're unhappy with your experience with Mailify. Our main priority is to provide the best service to our customers and we value feedback like yours that helps us to do so.

We truly want to support our customers every step of the way with Mailify, and with digital marketing topics in general. Although we're aware that it won't change the outcome of your experience, we'd like to mention that in addition to our support team, we do our best to provide resources such as webinars, white papers and a comprehensive user guide to help our customers get familiar with all aspects of Mailify. This way we aim to ensure that they can make the most of the platform.

Tanks again for your feedback.

Kind Regards,

The Mailify Team

Customer review

 

1 / 5

I think that additional and bad service also fraud
08/02/2018 by .

Order date 09/01/2018

Response from MAILIFY ENGLAND
Hi Luis Fernando!

FIrst of all, thank you for taking the time to write us an opinion. We believe there is a misunderstanding, because we reviewed your case with the support and sales team, and your requests were always answered, providing help to solve the issues or next steps when we needed more information to solve them.

That's why we believe the review doesn't reflect the reality, although we'd be happy to hear back from you if it's not the case and to keep helping if you still need it.

Thank you for your time again Luis Fernando!

Information Mailify.com

Description:

Mailify offers the best email marketing software to send responsive emails. Our email blast software is loaded with creative and simple tools to make your campaigns successful.

Address:
MAILIFY ENGLAND
3 avenue Antoine Pinay
Parc d'activités des 4 vents
59510, HEM
Recommend:
Website:
Category:
Contact:
Tel: 0328328040
fabien.carrier@sarbacane.com
Authorized Representative:
MAILIFY ENGLAND
Status:
Up to date
Number of reviews:
7

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