Customer reviews
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Very quick order, always use Miscota
Review of , following an experience of by CATHY W.
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Very efficient company who supplied me with cat food that was unobtainable in the UK. They kept me informed daily where my parcel was. I was very impressed with this company Thank you
Review of , following an experience of by MISS A S R.
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As Purina don't seem to produce these for the UK market anymore, and my cat absolutely adores these (not sure why) I bought from Miscota. V pleased with an efficient service from Miscota and the cat is very happy now! Thank you. :) Only marked down one star because of the extra cost of shipping from Spain.
Review of , following an experience of by JC J.
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Very quickly despatch and received within a week. I have already placed another order
Review of , following an experience of by BARBARA T.
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Quick delivery.
Review of , following an experience of by DAVID L.
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We had been desperate to locate this particular food for our cat who has to be on this special diet. Miscota was the only place we could find. The delivery, in spite of the parcel coming from Spain was very quick and efficient. Thank you
Review of , following an experience of by CATHERINE G.
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Very fast delivery from Europe, good choice of high quality animal food, quick support. Absolutely recommended
Review of , following an experience of by DMITRY T.
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Great price, came quicker than I expected after reading other reviews. Would buy from them again as much cheaper than other online pet stores.
Review of , following an experience of by LISA B.
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Very impressed with the delivery service
Review of , following an experience of by JAYNE P.
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Good efficient service, prompt delivery and value for money
Review of , following an experience of by ROBERT S.
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Very good quick delivery 👌
Review of , following an experience of by BARBARA M.
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It is great I really liked it, thanks
Review of , following an experience of by ELMIRA B.
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I live in the U.K. and my deliveries thus far have been faultless.
Review of , following an experience of by SHARON S.
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Arrived far quicker than expected thank you
Review of , following an experience of by CLAIRE Y.
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Excellent company to deal with
Review of , following an experience of by BERNARD GEOFFREY C.
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Great service arrived before I got the tracking
Review of , following an experience of by DAVID J.
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See below....
Review of , following an experience of by ARCHIE L.
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Hello It’s a pity the product I order was out of stock , so I had to switch to another, which added complications with feeding my cats. I am happy that eventually you have the right food in stock. Thank you.
Review of , following an experience of by IGOR M.
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Can't complain accept few times when box wasn't taped properly and parcel arrived with open box you can see what is inside. Out dogs loves dry food from OptimaNova. Thank you
Review of , following an experience of by NATALIA S.
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Reasonable price and quick delivery.
Review of , following an experience of by STEPHEN S.
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Good choice of European animal food, fast delivery, very useful support. The best service
Review of , following an experience of by DMITRY T.
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Great service
Review of , following an experience of by RITA L.
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Delivery was slow took 10 days but I was able to track the order and I suspect this was due to the ridiculous customs checks now required as a result of the Brexit catastrophe.
Review of , following an experience of by NIKKI P. *
*Pseudonymized data at the request of the author
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Delivery took a long time, site navigation was good.
Review of , following an experience of by ANGELA L.
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Good service
Review of , following an experience of by CAROLE F.
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Very pleased I can't buy this flavour here was so happy I found some 1 of my cats very fussy but she will eat this every day fantastic experience top marks
Review of , following an experience of by JULIE S.
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Great service
Review of , following an experience of by PAUL W.
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The valid discount code did not work and, when I complained, Miscota offered an inadequate response. Specifically, a 48 hour 10% discount came up as “expired” when I tried to use it after 24 hours. I proceeded with the purchase of 8 weeks pet food supplies. After exchanges, Miscota offered me the chance to have another 10% discount before the end of January but I don’t need yet more food so can’t use this. They should have given me a 10% credit. Very poor service. Be wary of their special offer codes.
Review of , following an experience of by CAROLINE G.
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This is not the first time I have ordered, the only thing that is not very good is long delivery and expensive delivery
Review of , following an experience of by IRINA J.
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I am really happy with the service. My cats love this cat soup. It's very difficult to get now it's discontinued on the UK. The tracking facility is great, and I always receive my order before the expected delivery date.
Review of , following an experience of by LIZ A.
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Couldn’t find the delivery rates so had to try several order amounts to get the best value as I can’t get this product in the UK anymore. This is why I didn’t give five stars. Otherwise I am very happy with miso tai and the order arrives by Royal Mail in the time scale they say.
Review of , following an experience of by JANET C.
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Excellent service and a lively shampoo
Review of , following an experience of by CAROLINE I.
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Very easy to find what you’re looking for.
Review of , following an experience of by ALEXANDER G. *
*Pseudonymized data at the request of the author
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My cat loves the food. The sample bag is loved by all 3 cats.
Review of , following an experience of by JENNIFER G.
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Not my first order and definitely not my last. The food i order you can't buy in the uk and miscota always send it quick and well packed. It take prox.14 days until it arrives, but always reach to me. Thank you.
Review of , following an experience of by YVONNE D.
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Very reliable company with quick delivery. Will order again thank you
Review of , following an experience of by MARILYN E.
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Superb ordering. Very quick delivery. All goods packed well
Review of , following an experience of by SUSAN B.
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Great item and price, fast delivery and prompt communication.
Review of , following an experience of by JAMIE K.
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They are generally very good, and I will continue to use them. I don`t have a choice as I can`t buy the products in UK any more!
Review of , following an experience of by BRENDA B.
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Cannot fault the product and cat loved the flavours. Only reason for not giving 5 stars is that the delivery charge is quite high! Appreciate it is coming from Spain with Brexit and all but i found it still a bit too high.
Review of , following an experience of by OLYMPIA K.
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Great shopping experience and efficient delivery service
Review of , following an experience of by MARIA H.
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Great company
Review of , following an experience of by KELLY T.
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I am really satisfied with the whole process from ordering to tracking, to delivery
Review of , following an experience of by LIZ A.
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Quick delivery, well packed, exactly as stated. This ball launcher is so much stronger and the ball goes further than a stick type ball launcher. The balls are slightly smaller than a tennis ball and the ball is supplied. They are the perfect size for my cavapoo.
Review of , following an experience of by LAURA P.
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Very good prompt service no problem with delivery, many thanks I will continue to order from Miscota
Review of , following an experience of by LORRAINEVERA G.
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This is the second time we have placed an order with Miscota and we are very pleased with the company. The order process is easy and the tracking portal is easy to navigate.
Review of , following an experience of by TONI H.
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Arrive early really well packaged
Review of , following an experience of by ANN S.
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Excellent service.
Review of , following an experience of by GLEN J.
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Miscota have always delivered my ordered in a decent time & we're very helpful when my order went missing in the post
Review of , following an experience of by KAREN B.
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Though it took a while to arrive the product is good.
Review of , following an experience of by MALCOLM H.
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It was the first time I’ve ordered cat food from Miscota and I’m very pleased with the service. The delivery was quite fast, didn’t have any issues with my order. I will definitely order again.
Review of , following an experience of by YARYNA S.
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No complaints at all. Delivery quicker than original supplid date. Freight a little expensive but it was from Spain to UK.
Review of , following an experience of by ROGER E.
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Excellent service good quality produce and tracking service. Well done
Review of , following an experience of by JOAN B.
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Delivery charges are astronomical! The food might be ok, but my cat doesn’t like it yet
Review of , following an experience of by ALANA D.
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Very good service, kept informed of the order status. Easy online ordering.
Review of , following an experience of by CAROL W.
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Everything went smoothly no problems happy cats 🐈⬛ 🐈⬛
Review of , following an experience of by SUSAN M.
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My order arrived on time no problems always buy my tablets from miscotta and recommend them to others as they're a reputable company
Review of , following an experience of by JOAN D.
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You are the only company who have the food my sister rescue cats like & will eat now, my cats had the worst start in life, I will do anything to keep my cats happy & healthy for as long as I have them, as now apparently they have heart conditions, I can't thank you enough for your efficient ordering system & delivery. Karen UK.
Review of , following an experience of by KAREN B.
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Excellent service.
Review of , following an experience of by AVERILL B.
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Excellent service, delivered from Spain to England in less than a week. A very happy cat.
Review of , following an experience of by ANDREW N.
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Excellent produce regular delivery usual very efficient. This time problem. With Royzl Mail and took 2 weeks after due date for delivery.I contacted Miscota and they were ery helpful in sorting it out
Review of , following an experience of by JOAN B.
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My cat adores Play Tubes and unfortunately, they are not available from any shop or dealer in the UK any more, so I have to purchase from Miscota which adding freight charges, makes it a very expensive treat, but hey, we love our cat!
Review of , following an experience of by BARBARA G.
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Quick delivery and reasonable price.
Review of , following an experience of by CARL D.
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Gave me updates on status of my order and came sooner than expected
Review of , following an experience of by LUCY M.
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all good
Review of , following an experience of by ABDUL R.
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Good selection of items and great prices. Just unfortunate you aren't UK based as shipping expenses are really high.
Review of , following an experience of by TOM B.
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Spot on, ontime great x
Review of , following an experience of by PENNY C.
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Ordered herm Sprenger prong collars, and the price is much better than where I was getting them from, there were nearly twice the price of what I have just paid, so I am very happy and will be ordering more
Review of , following an experience of by ANDI J.
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A good product sold by a good easy to use website and company
Review of , following an experience of by DAVID J.
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Great product for leish management.
Review of , following an experience of by CLAIRE S.
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Delivery prompt. Order exactly as requested.
Review of , following an experience of by CHRIS C.
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Arrived in great time
Review of , following an experience of by ANNA P.
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Great service
Review of , following an experience of by VIOLET H.
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Simple from start to finish & excellent delivery time highly recommended
Review of , following an experience of by BRIAN B.
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Excellent . Easy to order . Tracking was available and arrived wh e n expected
Review of , following an experience of by MATTHEW H. *
*Pseudonymized data at the request of the author
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Really good
Review of , following an experience of by LISA W.
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Everything satisfactory
Review of , following an experience of by REBEKAH R.
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How do I return the item as its much too small for my dog ?
Review of , following an experience of by IAN M.
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I have regular items I order from this site and the goods always arrive on time and expedientl. I find their delivery charges a little high, so always do a bulk order in maximise the use of this charge.
Review of , following an experience of by MANDY B.
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Quick delivery from Spain!
Review of , following an experience of by JAMES H.
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A FIRST CLASS SERVICE WILL BUY AGAIN, FIRST CLASS, THANKS PETER
Review of , following an experience of by PETER H.
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Miscota is always very efficient and professional when ordering my guinea pigs peaflakes. They always arrive when promised and we would not go anywhere else.
Review of , following an experience of by ROSEMARY M.
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Quality products and quick delivery
Review of , following an experience of by MARIA H.
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Very quick delivery and packaging was also good
Review of , following an experience of by IZAZ S.
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The items were easy to find on the website and delivery was very quick.
Review of , following an experience of by SUSAN J.
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Good quality
Review of , following an experience of by ABDUL MAJID B.
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Very fast service. The cat food arrived a lot faster than I thought it would
Review of , following an experience of by HELEN U.
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Very happy with their services.
Review of , following an experience of by ELISABETH C.
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3 weeks later and I still have not received my goods
Review of , following an experience of by ANGELA B.
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The parcel was delivered 5-6 days earlier than planned
Review of , following an experience of by DMITRY T.
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Great service as usual
Review of , following an experience of by VIOLET H.
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Arrived well packaged and quick and even recieved a free packet of wet food!
Review of , following an experience of by MARIA K.
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I order regularly. Never experience any problems at all. Trust Miscota completely. Can check on order status and then it arrives! Every time.
Review of , following an experience of by GILLIAN S.
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I am pleased that Miscota can supply me with Impromune as it is the only medication that suits my. GSD bitch in remission from Leishmania it is an excellent product
Review of , following an experience of by ANNE B.
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Use this food frolic as treats
Review of , following an experience of by MAUREEN R.
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Excellent service after receiving email to say goods have been despatched they are delivered within the time scale given.They come well packed
Review of , following an experience of by JOAN B.
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My cat only eats gourmet soup and I am delighted that I can now obtain it from Miscota. I get my orders supplied every 4 weeks and pay by autopay . It is a great service. Thank you Miscota
Review of , following an experience of by VIOLET H.
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Recommended by vet in Spain. Arrived on time, easy to apply to dog's teeth and gums. Appears to be removing plaque and tartar.
Review of , following an experience of by ROBERT C.
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Absolutely perfect. Thank you ⭐️⭐️⭐️⭐️⭐️
Review of , following an experience of by ELIZABETH ANN P.
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It`s easy to navigate the site, and order, and have goods delivered. I`ve used them for years now, and me and the Cat are very happy.
Review of , following an experience of by BRENDA B.
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Good product. Good service. Regret no advice when parcel would be sent.
Review of , following an experience of by BARBARA G.
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Very happy with the service. Wide range at competitive prices. Good delivery times
Review of , following an experience of by CLAUDIA M.
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Hello I want to say you you are very good. Thank you. Olga.
Review of , following an experience of by OLGA P.
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Excellent service delivery was quickly once they'd received the stock in there depot will be recommending and buying from you again soon
Review of , following an experience of by JOAN D.
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I was very pleased with how my order was processed and the trouble free and prompt delivery. I rely on immpromune to keep my dog fit and well and in remission from her Leishmania.
Review of , following an experience of by ANNE B.
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Good service
Review of , following an experience of by PHILIP C.
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Impressively efficient. Great service from start to finish.
Review of , following an experience of by WILLIAM B.
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Easy to order and quick delivery. Parcel tracking is excellent coming to the UK. Will order from here again and will recommend .
Review of , following an experience of by SARAH H.
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Excellent service from Miscota. I buy “Cat Malt” from them as best value available. Prompt delivery. Very happy customer. As to “Cat Malt”, excellent for dealing with fur balls (well really fur sausages). Apply it to paws of my four cats to their disgust. But helps with problem.
Review of , following an experience of by JANICE S.
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The price was way above average and i would never purchase from this customer outlet again,150ml of Omega plus averages at £44 this outlet is selling 60ml for around £27 i brought 2 60ml canisters from them with £5 delivery the bill was over £57 it's extortion.
Review of , following an experience of by BRIAN D.
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Very pleased with this company. I cannot buy these cheezy in UK now and my cat loves them!
Review of , following an experience of by MARILYN E.
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Good staff
Review of , following an experience of by AMANDA A. *
*Pseudonymized data at the request of the author
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We were a bit unsure as it was coming from aboard, but order was dispatched quickly and arrive ahead of schedule. Thank you and would recommend
Review of , following an experience of by RAY L.
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Excellent service very quick delivery.
Review of , following an experience of by DAWN J.
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excellent service
Review of , following an experience of by ABDUL MAJID E.
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Fantastic service and fast delivery
Review of , following an experience of by LYNN M.
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Great selection of products at good prices
Review of , following an experience of by TOM B.
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Good, quick delivery and very reasonably priced
Review of , following an experience of by LEAH W. *
*Pseudonymized data at the request of the author
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FIRST CLASS ORDER EXPRESS DELIVERY DELIVERED ON TIME EVERYTHING THERE
Review of , following an experience of by SUSAN B.
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Always a good service. They message to let you know if an item is awaiting stock and the shipping is always fast. Would recommend this retailer.
Review of , following an experience of by KAT S.
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Great to get this difficult to obtain cat play tube treats and at a fair price.
Review of , following an experience of by JAMES S.
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Order arrived much earlier than stated in the email. I'm very impressed.
Review of , following an experience of by AVERILL B.
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Very easy to use site, very clear process and delivery on timescale and easy to track.
Review of , following an experience of by TIMOTHY L.
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quick delivery,
Review of , following an experience of by RUTH G.
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I’ve already left a review. My order got here very quickly after I enquired if it could be speeded. I’m happy and have one happy Tabitha cat
Review of , following an experience of by HELEN U.
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Order arrived within a few days as advised by Miscota
Review of , following an experience of by SCARLETT A. *
*Pseudonymized data at the request of the author
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Good site to navigate through...Good product and service...tracked delivery.
Review of , following an experience of by T L.
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Exactly what we asked for…. Delivered on time. Will use again.
Review of , following an experience of by TONI H.
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Site easy to navigate. Order arrived as anticipated
Review of , following an experience of by CLAIRE S.
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There is no problem with the product. It arrived safely. However I thought the postage costs were very high, especially as I had to wait a week for delivery.
Review of , following an experience of by AUDREY J.
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Order the cat food my cat lives regularly and never have any problems.
Review of , following an experience of by GILLIAN S.
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Great service and delivery is not as long as I thought it would be.
Review of , following an experience of by VIOLET H.
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evrything repating to this order was entirly satisfactory thank-you.
Review of , following an experience of by CHRISTINE H.
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Although the product arrived from overseas and took a little longer than expected. The product was a third of the price elsewhere including Amazon and EBay. Very pleased with my purchase :-)
Review of , following an experience of by JOHNNY L.
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Item I first ordered was not in stock. I was promptly contacted and given options. Responded quickly to email in business hours and item despatched quickly. Good customer service all in all.
Review of , following an experience of by SCOTT V.
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Quick delivery from mainland Europe to the UK. I was pleased to find the Felix Play Tubes still on sale in Europe, as Felix have stopped selling them in the UK and they are my cat's favourite treats.
Review of , following an experience of by AMANDA W.
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Although shipping etc is very expensive, I am always pleased with my Miscota orders, they arrive fairly quickly considering they come quite a distance.
Review of , following an experience of by JACQUELINE B.
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It is great that these products can still be found, since their availability in UK is limited and for a dog with acid reflux it is of huge help! However, the delivery times are really extensive, so please be aware of that and order in advance.
Review of , following an experience of by ANASTASIJA K.
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I am satisfied with delivery, and the price of the item I bought. Thank you.
Review of , following an experience of by CANDICE A. *
*Pseudonymized data at the request of the author
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Excellent price and fast delivery
Review of , following an experience of by KAREN W.
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The medication took along time to be delivered. If i knew it was going to take the length of time it did I probably would not have used the company
Review of , following an experience of by VALERIE J.
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Very easy to navigate through the website. Ordered delivered as expected - able to track where they are en route.
Review of , following an experience of by GILLIAN S.
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I purchased the product in new packaging for adult rabbit. I expected that’s the product in new packaging only. Unfortunately, the feed content is completely different, my rabbit don’t like it.
Review of , following an experience of by CLAIRE C. *
*Pseudonymized data at the request of the author
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Brilliant excellent service
Review of , following an experience of by JONATHAN O. *
*Pseudonymized data at the request of the author
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Order always arrives on time
Review of , following an experience of by MELANIE W.
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Very speedy service from transaction to delivery. Thank you..!
Review of , following an experience of by AL E.
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I received my order everything is fine . Came in one week and parcel was in perfect condition
Review of , following an experience of by FRIDA R.
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Got what I ordered and in good time. Very helpful customer service as the first order was going to be delayed and they offered an alternative.
Review of , following an experience of by HELEN L.
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Easily found what I was looking for. Good communication from miscota as to when my item would be posted. Great service. Would definitely recommend. And I would be buying from them again.
Review of , following an experience of by KIM M.
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I have ordered many many times from Miscota and have found the service reliable. The only word of caution I can share with others is that one has to allow about 2 weeks (at least) before receiving the goods because they come from Spain and need to clear the custom.... Otherwise BRILLIANT!!!
Review of , following an experience of by CAT M.
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very good
Review of , following an experience of by RAYMOND W.
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The quality as always very good, the dog enjoyed this. Arrived quickly and the packaging was very good
Review of , following an experience of by RITA T.
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Very easy to use amazein cammunication
Review of , following an experience of by KELLY R.
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Very reliable but expensive and lengthy shipping.
Review of , following an experience of by PAULA K.
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Everything was great
Review of , following an experience of by MEGAN T. *
*Pseudonymized data at the request of the author
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Great service and quick
Review of , following an experience of by SASHA M.
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Bought my dog the needed medication, no indication to the delivery date. After purchasing email said 2-4 weeks for delivery, and I needed it now, emailed to cancel within 5 mins of order but still sent, they said just return it, tried needed info they wouldn’t provide to send back as not in UK, they refused, I sent it by my employer on UPS and still it was stick and when UPS asked for more info once again they refused to provide the info, so now almost 2 months later it’s on its way back to me from Spain as this company is refusing to help with the return, even though it’s at my expense! Total waste of time and money. Shocking customer service
Review of , following an experience of by SAIDA M.
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Couldn’t fault the service!
Review of , following an experience of by CARMEN T. *
*Pseudonymized data at the request of the author
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I’ve been waiting for my order for over two weeks despite receiving an e mail from miscota to say my order was dispatched and would be delivered within the next few working days. When I have contacted the company to ask where it is I have received impersonal, reductive response: I still don’t know where the order is and have had no genuine contact from you. It’s a disrespectful service. However full payment has been taken from my account immediately.
Review of , following an experience of by WAYNE C. *
*Pseudonymized data at the request of the author
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Excellent. They kept me informed on where my order was up to throughout the process.
Review of , following an experience of by MARILYN R.
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All good
Review of , following an experience of by SU W.
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Quick and reliable service,although postage costs are too high.it can cost nearly the price of one 24 tin tray of food for the postage,so if you are ordering two trays of 24 tins like we do(because we can’t buy tuna separately in the shops),then expect a minimum of £11 postage.postage price varies it seems,but that’s the lowest price roughly,usually more than that.
Review of , following an experience of by RUSSELL T.
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I clicked onto a Miscota email link offering me a repeat order with discount. The discount was not automatically given & when I realised & contacted the company,I was told it was too late to do anything. Felt very unhappy about this
Review of , following an experience of by MRS M P.
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Appalling customer service, apparently the collar is coming from Spain! This is not a British firm, have now been waiting over 2 months for delivery, it’s a joke. Unlikely to get my money back.
Review of , following an experience of by N W.
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So easy to order. The company is so efficient in getting the product to us.
Review of , following an experience of by ROSEMARY M.
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Excellent service as always
Review of , following an experience of by VICTOR S.
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Will never use again. Received multiple emails stating that certain products were unavailable and every time I responded I just received more automated emails. No actual person would answer when I was going to receive what little there was left of my order. Worst customer service possible and nobody cared.
Review of , following an experience of by TONY M.
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Product arrived on time
Review of , following an experience of by SHELAGH C.
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I have always found total commitment from staff and ordering from Miscota. They inform you everytime they prepare a delivery for me. As for the paste my cat has from them I would highly recommend. Thankyou all fir the 1st class service you give to your customers .
Review of , following an experience of by MRS SHELAGH W.
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They don't send the products at the promised time, they don't allow you to refuse the products, they get away with it
Review of , following an experience of by VALIS G.
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Everything arrived earlier than the date it originally said it would.
Review of , following an experience of by ANNE R.
Reviews displayed in chronological order