Customer reviews for poolmania.com

Customer reviews

• 5 / 5

  

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  Ottimi prodotti a basso costo.

  Review of 12/05/2022, following an experience of 07/05/2022 by BEN W. *

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• 5 / 5

  

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  Chegou em 24h, perfeito!!!

  Review of 23/04/2022, following an experience of 19/04/2022 by LILLY M. *

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• 5 / 5

  

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  excellent service and delivery times

  Review of 08/04/2022, following an experience of 05/04/2022 by CHRISTOPHER S. *

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• 5 / 5

  

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  Cue case as described. Fast shipping. Excellent!

  Review of 15/03/2022, following an experience of 20/02/2022 by ARCHIE W. *

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• 5 / 5

  

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  All that you need for pool is here.Perfect.

  Review of 09/03/2022, following an experience of 22/02/2022 by ABIGAIL C. *

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• 5 / 5

  

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  I ordered from the Netherlands. Delivery was very quick! Nice. All ordered goods arrived in good shape.

  Review of 09/03/2022, following an experience of 01/03/2022 by MARIA R. *

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• 5 / 5

  

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  Received a proper help, very kind. Very fast shipping. Everything great!

  Review of 09/03/2022, following an experience of 28/02/2022 by SUMMER R. *

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• 5 / 5

  

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  Extremamente rápidos no envio, e bons produtos

  Review of 05/03/2022, following an experience of 16/02/2022 by IAN R. *

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• 5 / 5

  

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  Simply the best.

  Review of 01/03/2022, following an experience of 08/02/2022 by HANNAH C. *

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• 5 / 5

  

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  Excelente

  Review of 06/02/2022, following an experience of 03/02/2022 by DUNCAN L. *

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• 5 / 5

  

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  Excelente serviço!

  Review of 04/02/2022, following an experience of 01/02/2022 by ELEANOR P. *

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• 3 / 5

  

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  Not delivered in 24h as promised... On the site, the articles were in stock... but then, after all, there were fewer articles available

  Review of 02/02/2022, following an experience of 26/01/2022 by NATHAN G. *

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• 5 / 5

  

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  muy buenos tacos el taco que compré es perfecto y fue entregado en dos dias desde Madrid hasta Chatrres se puede tener confianza en esta tienda y este sitio buen trabajo caballeros ! Manolo le druide des ours

  Review of 30/01/2022, following an experience of 25/01/2022 by SASHA D. *

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• 5 / 5

  

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  Wonderfull experience, very fast delivery, will buy again!

  Review of 30/01/2022, following an experience of 26/01/2022 by NICK R. *

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• 5 / 5

  

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  Everything perfect! Nice and professional people, great product. Thanks, Marco

  Review of 30/01/2022, following an experience of 09/01/2022 by JOSEPH H. *

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• 2 / 5

  

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  The payment system isn't work properly..

  Review of 25/01/2022, following an experience of 20/01/2022 by ROB K. *

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• 5 / 5

  

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  Good costumer support, fast delivery as well

  Review of 11/01/2022, following an experience of 06/01/2022 by HARVEY S. *

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• 5 / 5

  

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  Great service. You get exactly what you order and perfectly on time.

  Review of 06/01/2022, following an experience of 02/01/2022 by JACKSON J. *

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• 5 / 5

  

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  Sempre atenciosos e profissionais, as encomendas chegam sempre dentro dos prazos ou antes.

  Review of 18/12/2021, following an experience of 10/12/2021 by MANDY C. *

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• 5 / 5

  

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  Very good.

  Review of 18/12/2021, following an experience of 15/12/2021 by MARIA A. *

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• 5 / 5

  

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  Rápido e em boas condições.

  Review of 03/12/2021, following an experience of 29/11/2021 by SARAH H. *

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• 5 / 5

  

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  I am completely satisfied: good products,good service,good personel(in particular Mr.Romero). The Longoni shaft Luna Nera i have acquired is excellent. Thanks to everybody. Al

  Review of 03/12/2021, following an experience of 27/11/2021 by STEPHANIE C. *

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  Answer by poolmania.com

  

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  Hi Alfonso, Thank you for your comment. We take our customer satisfaction very seriously, so we are very glad to see you are happy with your shopping experience. We hope to be in touch with you soon again!

• 5 / 5

  

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  great

  Review of 03/12/2021, following an experience of 17/11/2021 by LEXI M. *

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• 5 / 5

  

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  Perfect! Order went smoothly and there was clear information about the delivery

  Review of 03/12/2021, following an experience of 04/11/2021 by FRED M. *

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• 5 / 5

  

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  Entrega rápida e material bem embalado. Tudo perfeito 👌. Recomendo. Rui B.

  Review of 03/12/2021, following an experience of 26/11/2021 by YVONNE R. *

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• 5 / 5

  

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  10 *

  Review of 03/12/2021, following an experience of 29/11/2021 by WENDY C. *

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• 5 / 5

  

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  Very good, and fast

  Review of 05/11/2021, following an experience of 29/10/2021 by JOSEPH H. *

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• 5 / 5

  

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  Fast delivery, everything ok

  Review of 29/10/2021, following an experience of 26/10/2021 by ROB H. *

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  Answer by poolmania.com

  

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  Dear António Alfredo, Thank you very much for sharing your shopping experience at Poolmania! Best regards

• 5 / 5

  

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  Tudo correto, excepto preço do livro que é mais do que o anunciado, será por causa do IVA? Entrega rápida e atendimento muito agradável via telefone e por mail. Vou continuar.

  Review of 16/10/2021, following an experience of 12/10/2021 by WENDY K. *

  *Pseudonymized data at the request of the author

  Answer by poolmania.com

  

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  Estimado António, Muito obrigado por compartilhar sua experiência de compra na Poolmania. Sim, para compras feitas a partir de Portugal aplica-se 23% de IVA. É um regulamento europeu que começou a ser aplicado no mês de julho. Esperamos que você esteja gostando do seu equipamento de pool. Cumprimentos

• 4 / 5

  

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  great service.. top top

  Review of 30/08/2021, following an experience of 25/08/2021 by JESSICA M. *

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  Answer by poolmania.com

  

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  Dear Jose, Thank you very much for sharing your shopping experience at Poolmania! Best regards

• 5 / 5

  

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  Perfect

  Review of 09/08/2021, following an experience of 29/07/2021 by ROSS M. *

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  Answer by poolmania.com

  

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  Dear Joao Pedro, Thank you very much for sharing your shopping experience at Poolmania! Best regards

• 5 / 5

  

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  Fast and done.

  Review of 07/08/2021, following an experience of 25/07/2021 by ISOBEL M. *

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  Answer by poolmania.com

  

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  Dear João, Thank you very much for sharing your shopping experience at Poolmania! Best regards

• 5 / 5

  

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  Muito rápidos a preços bastante competitivos. Recomendo.

  Review of 23/07/2021, following an experience of 12/07/2021 by DEAN G. *

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  Answer by poolmania.com

  

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  Estimado Sérgio, Muito obrigado por compartilhar sua experiência de compra na Poolmania. Esperamos que você esteja gostando do seu novo equipamento de bilhar. Cumprimentos

  Answer by Dean G

  

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  Obrigado. Melhores cumprimentos

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• 5 / 5

  

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  Entrega muito rapida com mensagens de aviso com o percuso da encomenda. Tudo muito profissional.

  Review of 21/06/2021, following an experience of 11/06/2021 by JADE C. *

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  Answer by poolmania.com

  

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  Estimado João, Muito obrigado por compartilhar sua experiência de compra na Poolmania. Esperamos que você esteja gostando do seu equipamento de pool. Cumprimentos

• 5 / 5

  

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  Envio rápido, Espanha-Portugal 1 dia. Material muito bem embalado, chegou sem qualquer marca de transporte. Recomendo.

  Review of 06/05/2021, following an experience of 25/04/2021 by LAURA W. *

  *Pseudonymized data at the request of the author

  Answer by poolmania.com

  

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  Caro Tiago, Muito obrigado por compartilhar sua experiência de compra na Poolmania. Esperamos que esteja gostando do seu novo equipamento de bilhar :) Cumprimentos

• 5 / 5

  

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  easy to order . speedy delivery. very good items.

  Review of 06/05/2021, following an experience of 25/04/2021 by PHOEBE M. *

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  Answer by poolmania.com

  

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  Dear Miguel, Many thanks for sharing your shopping experience! We hope you are enjoying your pool equipment. Best regards

• 5 / 5

  

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  fully perfect in comunication

  Review of 17/04/2021, following an experience of 05/04/2021 by ALEX B. *

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• 5 / 5

  

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  Tudo PERFEITO!

  Review of 08/04/2021, following an experience of 24/03/2021 by PAULINE G. *

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  Answer by poolmania.com

  

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  Dear Miguel, Many thanks for sharing your shopping experience! We hope you are enjoying your pool equipment. Best regards

• 5 / 5

  

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  Poolmania was very kind and quick to respond. I'm going to make another deal.

  Review of 27/03/2021, following an experience of 16/03/2021 by AMBER L. *

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  Answer by poolmania.com

  

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  Dear Ryu, Many thanks for sharing your shopping experience! We hope you are enjoying your pool equipment. Best regards

• 5 / 5

  

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  Perfect

  Review of 19/03/2021, following an experience of 08/03/2021 by GEORGIA H. *

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  Answer by poolmania.com

  

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  Dear Daniela, Many thanks for sharing your shopping experience! We hope you are enjoying your pool equipment. Best regards

• 5 / 5

  

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  Very quick delivery (24h) and all products are awesome ! Excellent experience !!!

  Review of 13/02/2021, following an experience of 03/02/2021 by KARL W. *

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  Answer by poolmania.com

  

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  Dear Miguel, Many thanks for sharing your shopping experience! We hope you are enjoying your pool equipment. Best regards

• 5 / 5

  

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  Xxxx

  Review of 12/02/2021, following an experience of 31/01/2021 by NOAH H. *

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• 5 / 5

  

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  Excellent service, products and prices! Keep up your good work! Regards

  Review of 30/01/2021, following an experience of 20/01/2021 by DAN R. *

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  Answer by poolmania.com

  

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  Dear Rui, Your comment helps us to keep working harder! We hope you are enjoying your pool items :) Many thanks Best regards

• 5 / 5

  

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  Best price and offer quality, fast and safe shipments.

  Review of 08/01/2021, following an experience of 28/12/2020 by CHRIS C. *

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  Answer by poolmania.com

  

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  Dear Carlos Manuel, Thank you for choosing Poolmania and for sharing your shopping experience, We are very happy to hear that we exceed your expectations. We will be glad to serve you again in the near future, Kind regards and happy new year,

• 5 / 5

  

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  great service !

  Review of 08/01/2021, following an experience of 24/12/2020 by FINLEY W. *

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  Answer by poolmania.com

  

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  Dear Athanassios, Many thanks for your comment! Best regards

• 5 / 5

  

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  All good ! the items are very useful for pool and the delivery was very fast ! Very pleased with all process.

  Review of 31/12/2020, following an experience of 21/12/2020 by JONATHAN H. *

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  Answer by poolmania.com

  

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  Dear Miguel, Thank you for your opinion! We love to hear that you have had a wonderful shopping experience. We hope to hear from you soon : Best regards

• 5 / 5

  

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  Fast delivery. Have ordered cues and gear a few times. They dealt with an issue in one order professionally.

  Review of 26/12/2020, following an experience of 16/12/2020 by SEBASTIAN M. *

  *Pseudonymized data at the request of the author

  Answer by poolmania.com

  

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  Dear Mark, We are thrilled to receive such a wonderful review, and to know we offered a great customer service. We are very much looking forward to serve you again, Kind regards and happy new year,

• 5 / 5

  

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  it was all ok

  Review of 27/11/2020, following an experience of 17/11/2020 by MASON D. *

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  Answer by poolmania.com

  

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  Dear Friedrich, Thank you for sharing your shopping experience, Kind regards and happy new year,

• 4 / 5

  

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  Muito bom

  Review of 24/11/2020, following an experience of 12/11/2020 by SAMANTHA P. *

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  Answer by poolmania.com

  

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  Caro Antonio Manuel, Estamos muito felizes em saber que você está satisfeito com o serviço que oferecemos. Esperamos ter a oportunidade de atendê-lo novamente e continuar oferecendo produtos interessantes de bilhar para você. Atenciosamente,

• 5 / 5

  

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  Very quick delivery Reliable website Best place to buy quality items

  Review of 17/11/2020, following an experience of 04/11/2020 by FREYA K. *

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  Answer by poolmania.com

  

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  Dear client, Thank you so much for sharing your shopping experience. We are thrilled to know that you are so happy with the service you received and that you valued us with 5 stars. It is our pleasure to serve you and we hope to be helpful again in the near future. Best regards,

• 5 / 5

  

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  Quick accurate service. Just as expected and then some.

  Review of 07/11/2020, following an experience of 27/10/2020 by SHANNON G. *

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  Answer by poolmania.com

  

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  Dear client, We are happy to know we met your expectations regarding the service during your shopping experience at www.poomania.es. We hope to be helpful again soon, Kind regards,

• 5 / 5

  

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  Great customer service with quick correspondence, fast delivery.

  Review of 03/11/2020, following an experience of 17/10/2020 by LIAM J. *

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  Answer by poolmania.com

  

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  Dear client, We are thrilled to know we offered you a quick response and a fast delivery. We are very focused on improving our clients' shopping experience, and all the team is happy to know we succeeded with yours. We are very much looking forward to serving you again in the near future, Best regards,

• 4 / 5

  

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  Hi, I got the balls, but I highly recommed adding more package and change the courier. I waited 10 days for them (pandemic can explain it) but box is totally destroyed on both sided and ball were flying freely in GLS foil.

  Review of 29/10/2020, following an experience of 19/10/2020 by ROXANNE J. *

  *Pseudonymized data at the request of the author

  Answer by poolmania.com

  

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  Dear client, Thank you for letting us know about the incident with the box. We shared this packaging issue with our manager in order to find the best solution to avoid it in the future. We are glad to know that despite this fact you were happy with the service we offered. We are very much looking forward to serving you again in the near future and demonstrate the high-quality standards our brand is known for. Please do not hesitate to contact us at info@poolmania.es if you might need anything. Kind regards,

• 5 / 5

  

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  Excelente serviço, tudo muito rápido e o material bem acondicionado. Recomendo.

  Review of 27/10/2020, following an experience of 14/10/2020 by AIDEN B. *

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  Answer by poolmania.com

  

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  Caro Sr. Queijo, Estamos absolutamente maravilhados em saber que você teve uma grande experiência de compras em www.poolmania.com. Seu feedback é extremamente importante para nós, vamos compartilhá-lo com nossa equipe para incentivá-los a continuar melhorando. Atenciosamente, Atenciosamente,

• 5 / 5

  

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  Tempi di spedizione eccellenti

  Review of 24/09/2020, following an experience of 15/09/2020 by CRAIG B. *

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  Answer by poolmania.com

  

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  Caro signor Spennacchio, Grazie per aver dedicato del tempo e aver scritto un commento così carino sulla tua esperienza di acquisto su www.poolmania.com. Per noi è molto importante che i nostri clienti siano soddisfatti. Non vediamo l'ora di superare continuamente le tue aspettative nel tuo prossimo ordine. Cordiali Saluti,

• 5 / 5

  

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  Tutto perfetto, prodotto, imballaggio e consegna!!

  Review of 19/09/2020, following an experience of 09/09/2020 by EVIE T. *

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  Answer by poolmania.com

  

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  Caro Sr. Fraga, Obrigado por dedicar seu tempo e escrever um comentário tão bom sobre sua experiência de compra em www.poolmania.com. Para nós, é muito importante que nossos clientes estejam satisfeitos. Esperamos continuar excedendo suas expectativas em seu próximo pedido. Atenciosamente,

• 4 / 5

  

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  Fiquei desiludido com o acabamento do taco. (se calhar é assim mesmo). A côr do verniz não é uniforme...Envio rápido

  Review of 19/09/2020, following an experience of 07/09/2020 by AMELIA E. *

  *Pseudonymized data at the request of the author

  Answer by poolmania.com

  

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  Caro Sr. Fraga, Em primeiro lugar, obrigado por compartilhar suas experiências com a comunidade Opiniões verificadas. Recebemos todos os seus comentários a bordo e os compartilharemos com o fabricante, a fim de melhorar a qualidade dos produtos que vendemos. Ficamos muito felizes em saber que o pedido foi entregue em tempo hábil. Ficaríamos honrados se você escolher novamente a Poolmania como sua loja de bilhar online. Atenciosamente,

• 5 / 5

  

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  5 estrelas

  Review of 03/09/2020, following an experience of 11/08/2020 by MARTIN M. *

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• 5 / 5

  

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  Great Service.

  Review of 03/09/2020, following an experience of 25/08/2020 by MILLIE H. *

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  Answer by poolmania.com

  

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  Dear Mr. Wilson, We would like to thank you for choosing Poolmania as your billiards online shop. Our clients play a key role in helping us to improve our services and we truly appreciate the feedback. Kind regards,

• 5 / 5

  

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  Buen servicio, recibí mi taco en buen estado y la entrega fue rapida.

  Review of 24/07/2020, following an experience of 11/07/2020 by CRAIG C. *

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• 5 / 5

  

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  Really quick shipping, and everything was perfect

  Review of 12/07/2020, following an experience of 01/07/2020 by TIFFANY H. *

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• 5 / 5

  

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  Fácil e rápido!

  Review of 07/07/2020, following an experience of 24/06/2020 by JIM P. *

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• 5 / 5

  

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  Simple and fast ,thats what every customers wants and good price

  Review of 26/06/2020, following an experience of 15/06/2020 by ANDREW L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Bonjour, Je n'ai que des choses positives à dire sur "Poolmania.es", leur seul tort est de faire appel à ces bons à rien de chez GLS pour leurs livraisons. Sinon, les personnes de chez Poolmania sont courtoises, réactives et ma commande s'est fort bien déroulée... A part la livraison...

  Review of 14/06/2020, following an experience of 30/05/2020 by NATALIE G. *

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• 4 / 5

  

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  The service and shipping have been very good, perhaps it could improve the choice of options for the cues such as weight and leather when ordering like other sites, but 4 stars are more than deserved. Thanks

  Review of 17/05/2020, following an experience of 06/05/2020 by LIZZIE L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Envio bastante rápido e bom atendimento.

  Review of 11/05/2020, following an experience of 30/04/2020 by OLIVER S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excelente

  Review of 07/05/2020, following an experience of 27/04/2020 by CHRISTIAN H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast delivery and product as advertised and expected, will use again.

  Review of 04/05/2020, following an experience of 23/04/2020 by NAOMI P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast delivery and nice package protection. Great service!

  Review of 30/04/2020, following an experience of 29/03/2020 by QUENTIN J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Nice delivery time and great packaging. I was really pleased with your service both times I've ordered something. Looking forward to do some more business with you! Best regards and greetings from Croatia...

  Review of 23/04/2020, following an experience of 08/04/2020 by ELIZABETH L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service, excellent prices and delivery

  Review of 11/04/2020, following an experience of 30/03/2020 by QUENTIN G. *

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