Customer reviews

• 5 / 5

  

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  tough to find Salewa products in the US. Website makes ordering super easy - notifications regarding order status is timely as well as shipping info

  Review of 06/06/2021, following an experience of 05/05/2021 by A A. *

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• 5 / 5

  

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  Very good and organized store.

  Review of 31/05/2021, following an experience of 11/05/2021 by A A. *

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• 5 / 5

  

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  Very good, great service. I would recommend.

  Review of 31/05/2021, following an experience of 10/05/2021 by A A. *

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• 5 / 5

  

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  funktion perfect

  Review of 27/05/2021, following an experience of 05/05/2021 by A A. *

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• 5 / 5

  

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  Salewa had great communication and kept me informed on fulfillment and shipping of my order.

  Review of 26/05/2021, following an experience of 06/05/2021 by A A. *

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• 5 / 5

  

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  Quick shipping

  Review of 25/05/2021, following an experience of 04/05/2021 by A A. *

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• 5 / 5

  

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  Quick and smooth delivery. Clear website, enjoyed the comparison between products option a lot.

  Review of 13/05/2021, following an experience of 02/04/2021 by A A. *

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• 4 / 5

  

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  beautifull brand, great stuff !

  Review of 10/05/2021, following an experience of 19/04/2021 by A A. *

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• 5 / 5

  

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  Excellent

  Review of 08/05/2021, following an experience of 18/04/2021 by A A. *

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• 5 / 5

  

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  Very good website with lots of products to choose from, fast delivery to Europe too so I am happy. I will be purchasing some more products for myself, the quality is very good.

  Review of 03/05/2021, following an experience of 12/04/2021 by A A. *

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• 5 / 5

  

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  Great product quality, design and performance

  Review of 27/04/2021, following an experience of 06/04/2021 by A A. *

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• 5 / 5

  

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  theservice is really satisfying and really professional

  Review of 25/04/2021, following an experience of 27/03/2021 by A A. *

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• 5 / 5

  

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  amazing item

  Review of 22/04/2021, following an experience of 28/03/2021 by A A. *

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• 5 / 5

  

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  Super fast delivery

  Review of 15/04/2021, following an experience of 26/03/2021 by A A. *

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• 5 / 5

  

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  Webside is not only about selling things, it´s about lifestyle...

  Review of 14/04/2021, following an experience of 23/03/2021 by A A. *

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• 5 / 5

  

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  All is OK.

  Review of 06/04/2021, following an experience of 16/03/2021 by A A. *

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• 4 / 5

  

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  Ordering was pretty simple EXCEPT when it comes to checkout. You have to keep clicking past where you think you would normally enter your credit card info. It has a bit of a "we're signing you up for credit instead of letting use your card" feel, but that is NOT the case. You WILL have the option to use your card. Just keep clicking 'til you can enter it!

  Review of 30/03/2021, following an experience of 04/03/2021 by A A. *

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• 4 / 5

  

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  Good. No problems. I'm rating 4 stars because it took a bit long.

  Review of 28/03/2021, following an experience of 18/02/2021 by A A. *

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• 5 / 5

  

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  Fast delivery. Easy ordering process. I like Salewa products but always ordered locally. Very good idea with delivering orders in all over the Europe

  Review of 20/03/2021, following an experience of 01/03/2021 by A A. *

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• 5 / 5

  

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  Everything was great. Messages were send fast and included all important informations. Shipping was very fast.

  Review of 14/03/2021, following an experience of 22/02/2021 by A A. *

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• 5 / 5

  

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  Everything was ok. Easy order and fast delivery. State of the parcel was as it should be.

  Review of 04/03/2021, following an experience of 11/02/2021 by A A. *

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• 5 / 5

  

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  Everything is great!

  Review of 25/02/2021, following an experience of 06/02/2021 by A A. *

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• 5 / 5

  

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  Bons productes i rapidesa en la distribucio a casa

  Review of 21/02/2021, following an experience of 02/02/2021 by A A. *

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• 5 / 5

  

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  Great customer service. Fast shipping.

  Review of 21/02/2021, following an experience of 01/02/2021 by A A. *

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• 1 / 5

  

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  I am unable to review as item was never delivered. I do not debate that Salewa products are typically exceptionally well made and exceed other similar manufacturers in manufacturing a quality product. I have purchased roughly ten pairs of Salewa shoes / boots over the last five years, but my last two experiences with the brand have been far less than exceptional. After purchasing these boots on the website, I was sent an email 2 days later that the item would not be sent as it was now out of stock. As a someone who manages logistics for an ecommerce based business, this email felt flat, offered no alternatives to the product, a potential date the item may be back in stock, and the option to simply postpone shipment until it was restocked. Due to this lack of information, I felt pinched into buying a pair of Keen boots, which is unfortunate because nothing fits me better than a Salewa 10.5.... Something I do truly appreciate. The second bleak interaction came in early January, in what was my first warranty claim with Salewa. The soles of my mountain trainers had started to peel away from the shoe after very little use. The treads on the bottom of the shoe were literally still sharp. This process involved over 10 back and forth emails and my personal expense of sending back the shoe so they could be inspected and then finally replaced nearly a month after the initial correspondence. I hope this email helps the company improve. I'm honestly one of your biggest advocates! In visiting Barcelona last summer, the Salewa store was my first stop! Thanks for listening. Jake

  Review of 16/02/2021, following an experience of 24/01/2021 by A A. *

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• 5 / 5

  

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  Great alpine gear and accessories.

  Review of 12/02/2021, following an experience of 22/01/2021 by A A. *

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• 5 / 5

  

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  just the best

  Review of 12/02/2021, following an experience of 18/01/2021 by A A. *

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• 5 / 5

  

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  Salewa site very easy to navigate, found what I looked for, delivery and delivery info ok.

  Review of 12/02/2021, following an experience of 17/01/2021 by A A. *

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• 5 / 5

  

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  top rated brand

  Review of 01/02/2021, following an experience of 09/01/2021 by A A. *

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• 3 / 5

  

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  Easy to order, but site wouldn't allow me to use the "compare" feature. I had to toggle between a few options and go off-site for further information.

  Review of 31/01/2021, following an experience of 12/01/2021 by A A. *

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• 5 / 5

  

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  Excellent service.

  Review of 26/01/2021, following an experience of 05/01/2021 by A A. *

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• 5 / 5

  

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  Best materials😍

  Review of 24/01/2021, following an experience of 05/01/2021 by A A. *

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• 5 / 5

  

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  Great service. I would recommend.

  Review of 12/01/2021, following an experience of 18/12/2020 by A A. *

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• 5 / 5

  

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  was sent as a gift. Delivered really fast !

  Review of 09/01/2021, following an experience of 21/12/2020 by A A. *

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• 5 / 5

  

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  Overall completely satisfied from ease of navigating the site, to returning a purchase. Also loved the boots I ordered, but unfortunately they did not fit correctly so I wasn't able to keep them.

  Review of 27/12/2020, following an experience of 28/11/2020 by A A. *

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• 5 / 5

  

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  excellent, fast.

  Review of 23/12/2020, following an experience of 03/12/2020 by A A. *

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• 5 / 5

  

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  Shop is well designed, good payment process and fast shipping with detailed tracking.

  Review of 19/12/2020, following an experience of 30/11/2020 by A A. *

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• 5 / 5

  

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  Everything perfect!

  Review of 16/12/2020, following an experience of 26/11/2020 by A A. *

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Reviews displayed in chronological order