Dear Panther, we are really sorry for the shipping cost we were forced to increase because of the brexit which has brought customes charges, since we ship from France and i order for our clients not to pay the charges we have increased the shipping cost in order to be able to cover it.
Best regards,
sanareva team
Calculated from 374 review(s) [Stats - Last 12 Months] *
* 4121 reviews since the 09/02/2016
Customer ratings
I have only given the service 3 stars as it took too long for the order to be processed and arrive, but this could have been due to the Christmas period. However, I will order again when my supplies are low.
01/01/2021
par Ismaël Y.*
following an experience of 08/12/2020
*Pseudonymised information
Dear Janet,
As explained on the website; Sanareva is encountering a delay in processing because our warehouse is based in the south of France. Currently, the country has gone back into lockdown regarding covid-19.
Once with our courier, your parcel should take 5 working days to arrive at the delivery address indicated.
Not to be taken into account are the Christmas bank holidays and New Year bank holidays which results in you receiving your parcel in time.
We hope you enjoy your products and thank you for shoppin with us!
Kind regards,
The Sanareva Team
As explained on the website; Sanareva is encountering a delay in processing because our warehouse is based in the south of France. Currently, the country has gone back into lockdown regarding covid-19.
Once with our courier, your parcel should take 5 working days to arrive at the delivery address indicated.
Not to be taken into account are the Christmas bank holidays and New Year bank holidays which results in you receiving your parcel in time.
We hope you enjoy your products and thank you for shoppin with us!
Kind regards,
The Sanareva Team
Although overall I am pleased with my order, it was very slow to arrive.
06/12/2020
par Solène R.*
following an experience of 14/11/2020
*Pseudonymised information
I Have ordered these products many times and have always been 100% happy with the entire service, but this time, the products were badly packaged, broken and leaking.
03/12/2020
by Barbara S.
following an experience of 27/10/2020
Dear Sanderson thank you for your faithfulness we really apologise for this bad experience please do not hesitate to contact our customer service by email: service.international@santediscount.com or by phone: 02037 693 237 we are opened from monday to friday 8am-5pm and will kindly assist you in the best way possible
Took a good few days for my order to be delivered , even with covid it took longer than i thought
26/11/2020
by jayne w.
following an experience of 05/11/2020
Reviews displayed in chronological order
Information Sanareva.co.uk
Description:
Please, visit Sanareva and discover the best of the French health, beauty and well-being products: Bioderma, Vichy, La Roche Posay, Avène, Ducray
Address:
sanareva
Lieu-dit Bel Souleil
31850, MONTRABE
Lieu-dit Bel Souleil
31850, MONTRABE
Website:
Category:
Contact:
Tel: 03306846064
contact@sanareva.co.uk
contact@sanareva.co.uk
Authorized Representative:
sanareva
Status :
Up to date
Number of reviews:
374
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Customer review
3 / 5