Dear Susan,
Thank you for taking your time to leave a review with us, we are sad to hear that your product has not worked efficiently. The calcium in the tablets contribute to the normal functioning of digestive enzymes. The fennel facilitates urinary elimination as It has draining properties. It also participates in the detoxification of the organism.
We hope you will start to see more results with the remaining weeks.
Kind regards,
The Sanareva Team
Calculated from 344 review(s) [Stats - Last 12 Months] *
* 3813 reviews since the 09/02/2016
Customer ratings
Still rate delivery as not good. Not being able to see the Sanareva reply as to when I click on "see the message" I get a blank page. When I tried to answer and tell you this got a message "no-reply" to this email". I have wasted enough time on this tried but got nowhere. I will not be replying or opening any more massages emails. Still the same delivery was poor. If, if reply was because of Covid then why over all the period of Covid on my many other suppliers of orders I have made which has to be 30 plus have they arrived on time or at a decent delivery time. You have asked for my opinion and I have spent time to do it. My opinion stays the same.
19/07/2020
by Deryk D.
following an experience of 03/06/2020
I understand that due to the pandemic the shipping may take longer, but it would be a good idea to keep the clients posted and update them about their order and how long it may take to arrive, or at least let them know that you are taking care of that.
15/04/2020
by Mariana G.
following an experience of 14/03/2020
Dear Mariana,
Thank you for taking the time to leave your review.
We are sorry if you feel that we have not communicated effectively with our customers during this period regarding potential delays incurred to the delivery of their orders. Unfortunately, the situation has been changing so quickly that we have not been able to contact all of our customers individually to update them on the status of their order. We have, however, been updating our site with a notice from our CEO that gives a general idea of the current situation: https://www.sanareva.co.uk/covid-19-information
As always, we also invite customers to contact our customer service team at any point for an update on their order and we will be happy to help.
Kind regards,
The Sanareva Team
Thank you for taking the time to leave your review.
We are sorry if you feel that we have not communicated effectively with our customers during this period regarding potential delays incurred to the delivery of their orders. Unfortunately, the situation has been changing so quickly that we have not been able to contact all of our customers individually to update them on the status of their order. We have, however, been updating our site with a notice from our CEO that gives a general idea of the current situation: https://www.sanareva.co.uk/covid-19-information
As always, we also invite customers to contact our customer service team at any point for an update on their order and we will be happy to help.
Kind regards,
The Sanareva Team
My ordered product was good quality, good price, but the courier service was not good. Please send my order next time with another courier.
20/01/2020
by Ferenc H.
following an experience of 03/01/2020
Dear Ferenc,
We are so pleased that you like your product! We also pride ourselves on our reasonable prices!
Our apologies if our courier service did not match the quality service provided by Sanareva. We are always working with them to improve our customers' overall buying experience.
Thank you for shopping with us!
Kind regards,
Sanareva
We are so pleased that you like your product! We also pride ourselves on our reasonable prices!
Our apologies if our courier service did not match the quality service provided by Sanareva. We are always working with them to improve our customers' overall buying experience.
Thank you for shopping with us!
Kind regards,
Sanareva
Took a while for my order to arrive. There was no special deals for first time buyers
18/01/2020
by Carla H.
following an experience of 30/11/2019
Dear Carla,
Thank you for your review.
Our delivery time is a little longer than some other companies but that is because we are based in the South of France, which is what allows us to offer our products at such a great price! So we hope our customers understand why we cannot offer express delivery.
Although we do not offer special deals for first time buyers, our Sanareva Savings scheme allows you to start building credit from the very first order you place with us! You gain back some of the money spent on your order to redeem on your next one (or save up!). We feel that this is a realyl good way of rewarding our loyal customers!
Thank you for shopping with us and we hope you like your products!
Kind regards,
Sanareva
Thank you for your review.
Our delivery time is a little longer than some other companies but that is because we are based in the South of France, which is what allows us to offer our products at such a great price! So we hope our customers understand why we cannot offer express delivery.
Although we do not offer special deals for first time buyers, our Sanareva Savings scheme allows you to start building credit from the very first order you place with us! You gain back some of the money spent on your order to redeem on your next one (or save up!). We feel that this is a realyl good way of rewarding our loyal customers!
Thank you for shopping with us and we hope you like your products!
Kind regards,
Sanareva
The goods are OK, BUT, the delivery was very expensive and very very slow
15/01/2020
by norman l.
following an experience of 28/12/2019
Dear Norman,
We are so pleased that you're happy with your order and the quality of our products! We're working hard with our courier to speed up delivery times but, as an internationally-based company, there is only so much we can do to reduce the speed of transit!
Thanks for shopping with Sanareva!
We are so pleased that you're happy with your order and the quality of our products! We're working hard with our courier to speed up delivery times but, as an internationally-based company, there is only so much we can do to reduce the speed of transit!
Thanks for shopping with Sanareva!
Had to phone through my order as could not purchase online.
14/01/2020
by Sylvia L.
following an experience of 29/11/2019
Reasonable experience but I had difficulty processing online and had to phone my order through to complete it, in the end, so wasted a lot of time. However, the products I ordered were worth it, so thank you.
22/12/2019
by Sylvia L.
following an experience of 04/11/2019
delivery was too long and could not get information correctly
05/11/2019
by Micheline C.
following an experience of 14/09/2019
Reviews displayed in chronological order
Information Sanareva.co.uk
Description:
Please, visit Sanareva and discover the best of the French health, beauty and well-being products: Bioderma, Vichy, La Roche Posay, Avène, Ducray
Address:
sanareva
Lieu-dit Bel Souleil
31850, MONTRABE
Lieu-dit Bel Souleil
31850, MONTRABE
Website:
Category:
Contact:
Tel: 03306846064
contact@sanareva.co.uk
contact@sanareva.co.uk
Authorized Representative:
sanareva
Status:
Up to date
Number of reviews:
344
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Customer review
3 / 5