Reviews TRADEINN RETAIL SERVICES | All reviews of TRADEINN RETAIL SERVICES

5 / 5 1

V good

Review of 24/02/2023, following an experience of 12/02/2023 by ALEX C.

Answer by snowinn.com

Dear Alex, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Ok, satisfied.

Review of 24/02/2023, following an experience of 13/02/2023 by TOMAS J.

Answer by snowinn.com

Dear Tomas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Quick despatch and delivery, very happy with the product

Review of 18/02/2023, following an experience of 06/02/2023 by EMMA T.

Answer by snowinn.com

Dear Emma , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

High quality ski trousers at a really good price. Excellent efficient and reliable delivery. We paid for expedited delivery as we needed them urgently but was still significantly cheaper than the big brand retailers and arrived next day as promised. Would definitely use Snowinn again for future purchases. Thank you

Review of 18/02/2023, following an experience of 07/02/2023 by KATHLEEN W.

Answer by snowinn.com

Dear Kathleen , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

One day Late delivery Helmet perfect

Review of 17/02/2023, following an experience of 06/02/2023 by KRZYSZTOF A.

Answer by snowinn.com

Dear Krzysztof , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Very good quality and design. Simple to charge with around 8 hours to full charge in European countries. As a full mitt there are no finger slots inside the mitt as some types of these gloves have

Review of 10/02/2023, following an experience of 26/01/2023 by MARK S.

Answer by snowinn.com

Dear Mark , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

I fell across snowinn after looking through a few pages of ski equipment on a search engine and found that they were considerably less expensive than the other main stream suppliers. I placed the order on a Sunday and it arrived by Thursday, so great price and great service.

Review of 10/02/2023, following an experience of 28/01/2023 by ANDY C.

Answer by snowinn.com

Dear Andy , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Brilliant service

Review of 07/02/2023, following an experience of 26/01/2023 by BRETT N.

Answer by snowinn.com

Dear Brett , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Excellent service, very happy with my jumper and snow boots.

Review of 06/02/2023, following an experience of 25/01/2023 by MICHELLE D.

Answer by snowinn.com

Dear Michelle , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

I ordered from the uk. The product was much cheaper even with postage. Really quick delivery as well!

Review of 04/02/2023, following an experience of 24/01/2023 by IVAN M.

Answer by snowinn.com

Dear Ivan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

A very smooth process from ordering to tracking and delivery

Review of 03/02/2023, following an experience of 23/01/2023 by GUY M.

Answer by snowinn.com

Dear Guy , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

everything excellent

Review of 31/01/2023, following an experience of 20/01/2023 by KRZYSZTOF P.

Answer by snowinn.com

Dear Krzysztof , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great service was initially nervous as I had never used this company before. Nut my trousers arrived very quickly. Will definitely use them again.

Review of 30/01/2023, following an experience of 23/01/2023 by KATHARINE D.

Answer by snowinn.com

Dear Katharine , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Although the incorrect item was supplied . Snowinn quickly arranged the return note. I reordered the item and am waiting for a refund.z

Review of 28/01/2023, following an experience of 18/01/2023 by MARK P.

Answer by snowinn.com

Dear Mark , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Excellent customer service and rapid delivery as always

Review of 26/01/2023, following an experience of 14/01/2023 by ANDREW J.

Answer by snowinn.com

Dear Andrew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great service from start to receipt of goods.

Review of 25/01/2023, following an experience of 12/01/2023 by JOHN M.

Answer by snowinn.com

Dear John, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great service , fast delivary and informed of inability to deliver safely and local colection

Review of 23/01/2023, following an experience of 12/01/2023 by RICHARD H.

Answer by snowinn.com

Dear richard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

fast delivery

Review of 20/01/2023, following an experience of 09/01/2023 by FRANK S.

Answer by snowinn.com

Dear Frank, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Ok, quick delivery.

Review of 20/01/2023, following an experience of 10/01/2023 by TOMAS J.

Answer by snowinn.com

Dear Tomas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Item as described at a good price and arrived on time. Good communication from them during delivery. Had no issues with boots so far.

Review of 15/01/2023, following an experience of 04/01/2023 by FRAZER A.

Answer by snowinn.com

Dear Frazer , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Very efficient, good pricing

Review of 14/01/2023, following an experience of 03/01/2023 by ANDY C.

Answer by snowinn.com

Dear Andy , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

I am very happy about my order and almost on time arrived

Review of 10/01/2023, following an experience of 30/12/2022 by ROBERT L.

Answer by snowinn.com

Dear Robert , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by Robert L

Reply

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5 / 5 1

I am very happy about my order and almost arrived on time

Review of 10/01/2023, following an experience of 29/12/2022 by ROBERT L.

Answer by snowinn.com

Dear Robert , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Quick service, good quality product, fair price.

Review of 08/01/2023, following an experience of 28/12/2022 by COLIN W. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Item received promptly and as expected

Review of 07/01/2023, following an experience of 28/12/2022 by RACHEL L.

Answer by snowinn.com

Dear Rachel , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

I was a bit worried after reading some reviews but my product arrived in perfect condition as advertised and quickly (ordered on the Sunday night and received in the UK on the Friday morning in the week before Christmas). I would (and have) use them again.

Review of 03/01/2023, following an experience of 12/12/2022 by JENNIFER B.

Answer by snowinn.com

Dear Jennifer , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

There was a mix up placing my order, and whilst I got it resolved. Trying to contact an actual person was not great and communication back also not great, but it was resolved and to my satisfaction, just without being properly informed. The product itself (Salomon Skis) looks great and came perfectly adjusted and fitted, I can't give feedback on the skis as I've not used them yet...but can't wait. Great price and pretty quick delivery - would use again.

Review of 30/12/2022, following an experience of 19/12/2022 by MARK P.

Answer by snowinn.com

Dear Mark , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

All good

Review of 15/12/2022, following an experience of 04/12/2022 by TOMASZ B.

Answer by snowinn.com

Dear Tomasz , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Product arrived on time and fits really well. Had been a bit concerned by other reviews but I had no issues at all. Would use again.

Review of 07/12/2022, following an experience of 26/11/2022 by PATRICIA O. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great company, competitive prices and prompt delivery of product

Review of 29/11/2022, following an experience of 13/11/2022 by GARY E. *

*Pseudonymized data at the request of the author

5 / 5 1

Good quality product, good service, speedy delivery.

Review of 29/11/2022, following an experience of 07/11/2022 by BETH P.

Answer by snowinn.com

Dear Minica , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

1 / 5 1

This is my second order with Snowinn. I ordered a pair of ski boots and poles, the ski poles have never arrived and I've paid for them and never had my money back. I placed a second order for some larger boots to try, but decided to keep the originals. The returns process is a joke, I had to pay £17 for a return label, but this doesn't cover the actual postage, you're literally paying £17 for a returns document to stick to the parcel that you then have to take to the post office and pay extra to ship. Shipping from the UK to Spain isn't cheap. Customer services read off a script and don't deviate to help you at all. Incredibly disappointed with Snowinn and I won't use them again.

Review of 29/11/2022, following an experience of 04/11/2022 by PAT C.

Answer by snowinn.com

Hello Pat, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem. You obviously printed the return label instead of the shipping label. Your return is already on the way, once it has been handled by our returns department, you will be updated immediately. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. We apologize for any inconvenience caused. Kind regards

5 / 5 1

Good service, quick delivery

Review of 29/11/2022, following an experience of 22/10/2022 by COLIN M. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Akko , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by snowinn.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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5 / 5 1

Great products at a great price. Item arrived quicker than expected

Review of 29/11/2022, following an experience of 03/11/2022 by PAUL A.

Answer by snowinn.com

Dear Beth , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by snowinn.com

Dear Paul , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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5 / 5 1

Very good, clear price and fast delivery (from Spain!). No hassle with custom, etc.

Review of 29/11/2022, following an experience of 08/11/2022 by MINICA B.

Answer by snowinn.com

Dear Minica , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by snowinn.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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5 / 5 1

great

Review of 07/11/2022, following an experience of 27/10/2022 by GARY R.

5 / 5 1

serious and reliable company

Review of 06/11/2022, following an experience of 26/10/2022 by EFSTRATIOS X.

Answer by snowinn.com

Dear Efstratios , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by snowinn.com

Dear Gary , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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5 / 5 1

Product really good, as described. Well packaged and arrived as expected.

Review of 03/11/2022, following an experience of 20/10/2022 by DENNIS T. *

*Pseudonymized data at the request of the author

5 / 5 1

Great online shop. Very easy to buy or return a product. Thank you.

Review of 01/11/2022, following an experience of 19/10/2022 by QUENTIN C. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Joseph , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

I was nervous about ordering from Spain into the UK, with concerns over timescales and duties to pay. However, having read the other reviews I took the plunge and am very happy with the service. Skis arrived in just over a week, with the bindings fitted and setup, and any duties were included in the price I paid so I had no nasty surprises. Communication was also good, with regular updates from the courier too. Great service!

Review of 01/11/2022, following an experience of 17/10/2022 by EMMA J. *

*Pseudonymized data at the request of the author

1 / 5 1

Sent an item for a refund/return 3 weeks ago and still heard nothing. Not exactly decent customer service.

Review of 01/11/2022, following an experience of 23/09/2022 by ADELE J. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Hello Michael, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. The refund was processed some days ago, you should have received the corresponding amount by now, please consult your bank details. 19/10/2022 21:34:32 - Devolucion importe:-x7.99 GBP We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies. Kind regards

5 / 5 1

I ordered a pair of ski boots on a Saturday evening. After completing my order I noticed a typo in my postal code, but I was able to correct this in my profile. In the confirmation e-mail this correction was already visible, meaning the back-office system of Snowinn is excellent! On Sunday evening I already received the shipping notification e-mail and I received the boots in good condition on Wednesday. Very quick, considering international shipping from Spain to The Netherlands. I have read a few bad reviews online, always due to customer service problems, but my shopping experience was very good. My advise: Just make sure you don't make mistakes when ordering, as the company is big and the customer service apparently is very busy. And if you notice an error in your shipping information, just correct it before the package is sent out and all will be good.

Review of 01/11/2022, following an experience of 16/10/2022 by WENDY M. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Toon , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by snowinn.com

Dear BOGDAN , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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5 / 5 1

Absolutely fantastic,, I placed an order for a new jacket,,, When I read some of the reviews I thought I had made a big mistake,, best online decision I’ve made, saved over £120 on first order and the same on second order. Give them a go, I’m pretty sure you won’t be disappointed. Just remember it’s coming from Girona in Spain,,, first order 8 days second order 7 days,, And they also use Royal Mail

Review of 01/11/2022, following an experience of 21/10/2022 by JOE C. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Antero , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by Joe C

My name is Stuart Cameron

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5 / 5 1

Great experience from beginning to the end. Kept informed while the parcel was in transit via the provided shipping info. Quick delivery too. Thank you people at Snowinn

Review of 01/11/2022, following an experience of 20/10/2022 by SIENNA M. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Stuart , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Worked well and quickly👍

Review of 01/11/2022, following an experience of 21/10/2022 by TIFFANY W. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Jacqueline , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

We love this webshop! Already several times used for buying things we need.

Review of 01/11/2022, following an experience of 07/10/2022 by SOPHIA S. *

*Pseudonymized data at the request of the author

5 / 5 1

My order was processed and delivered promptly. It was also packaged well. Very pleased. I've bought from Snowinn twice now and would for again.

Review of 01/11/2022, following an experience of 13/10/2022 by CONNOR B. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Toby , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by snowinn.com

Dear ADRIAN , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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5 / 5 1

Great price, great variety

Review of 01/11/2022, following an experience of 13/10/2022 by EVIE M. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Peter , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

All required has been well done.

Review of 01/11/2022, following an experience of 11/10/2022 by EDWARD B. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Francisco , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Super service.

Review of 01/11/2022, following an experience of 14/10/2022 by PAULA R. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Brendan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Product arrived quickly in good condition. Delivery cost seemed expensive, but due to competitive price of the product this was still the least expensive place to buy

Review of 01/11/2022, following an experience of 14/10/2022 by JORDAN P. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Toon , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

I've picked up some excellent deals from snowinn. Prompt delivery and no hassle with customs, VAT and duty when shipping to the UK. Recommended.

Review of 18/10/2022, following an experience of 07/10/2022 by NEIL C. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Krisztina , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Fast delivery and easy to pay by Klarna

Review of 15/10/2022, following an experience of 29/09/2022 by FRED W. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Anne , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by snowinn.com

Dear Christopher , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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5 / 5 1

All perfect, customer service. Best price on market. Delivery. Product as described. Size fits perfectly. give 100%. thnaks

Review of 11/10/2022, following an experience of 29/09/2022 by JASMINE B. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Glen , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great quality item at a great price!

Review of 11/10/2022, following an experience of 30/09/2022 by KYLE L. *

*Pseudonymized data at the request of the author

5 / 5 1

Arrive as expected, easy transaction, no problems, Thankyou

Review of 10/10/2022, following an experience of 30/09/2022 by LIAM E. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Goods arrived in timely manner and as described

Review of 08/10/2022, following an experience of 27/09/2022 by JADE P. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear carl , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by snowinn.com

Dear Heidi , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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5 / 5 1

Mooi product voor een scherpe prijs! Verzending uit buitenland verliep vlot. Tevreden.

Review of 03/10/2022, following an experience of 22/09/2022 by AIDEN B. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Beste klant, Bedankt dat u de tijd heeft genomen om uw ervaring met ons te delen. Dit soort feedback helpt ons onze dienstverlening te verbeteren. Prettige dag, Bedankt en groeten

4 / 5 1

Boots were delivered pretty much in what the tracking website said. All in good condition.

Review of 19/09/2022, following an experience of 09/09/2022 by CAMERON R. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Zach , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Bought a set of Atomic skis. They were way cheaper than anywhere else on the market and we’re delivered to me in the UK in a few days from ordering. Very happy and would use again👍👍

Review of 15/09/2022, following an experience of 23/08/2022 by MIA T. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Andrew , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

1 / 5 1

Not delivered goods, practically zero communication - 6 month after order and payment!

Review of 15/09/2022, following an experience of 28/09/2021 by LILY R. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Hello Michal, We are very sorry to hear that our service did not meet your expectations. We would like to remind you that the experiences of our customers are very important to us. We have therefore investigated and forwarded your case to our shipping department. This shipment was delivered a long time ago, according to the tracking historial: https://www.mailingtechnology.com/tracking/?tn=Z9630067266 We have also taken your comments into consideration and forwarded them to the appropriate department in order to continue to improve and increase the quality of our services. We apologize for the inconvenience. If you need more information or assistance, please contact our customer service team by emailing to support@tradeinn.com please. Kind regards

4 / 5 1

Having already been a customer of SnowInn and having experienced some delivery issues before I was interested to find out how the company was coping post Brexit. Well they seemed to have mastered all the additional, non-value add, paperwork and all the new customs charges etc were prepaid within the original price. Delivery took place exactly within the advised window and was trackable all the way (N.B. its a good idea to track early on the suggested app, and then later via Royal Mail tracking). The boots are exactly what my daughter wanted - so everything is good this time!

Review of 27/08/2022, following an experience of 16/08/2022 by MILLIE H. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Simon , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Very fast service and delivery - def recommend 👍🏼

Review of 21/08/2022, following an experience of 10/08/2022 by CONNOR B. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Daz, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by Connor B

Absolutely my pleasure and thank you for a great service.

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4 / 5 1

Delivered promptly & accurately to UK as requested. Plate & Binding fitted as required. Good product at very good price.

Review of 13/07/2022, following an experience of 04/07/2022 by STEPHEN J. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Anthony, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Super ski and excellent transportation!

Review of 03/07/2022, following an experience of 26/06/2022 by HARRISON J. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Customer, Thank you for taking time to share your experience with us. Have a nice day. Thanks,

5 / 5 1

Fast delivery, easy payment with Klarna. Haven’t tested the skies yet because it’s summer but bindings are attached as wanted and the product was packed and delivered properly.

Review of 20/05/2022, following an experience of 09/05/2022 by LOGAN S. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes

5 / 5 1

Super fast delivery and great price!! Will definitely use you again!!

Review of 10/05/2022, following an experience of 30/04/2022 by JOSEPH K. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Ian , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Fast and reliable. I recommend.

Review of 08/05/2022, following an experience of 25/04/2022 by COURTNEY P. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear David , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

It arrived on time. We are already on second order. Everything OK.

Review of 08/05/2022, following an experience of 14/04/2022 by SAMANTHA P. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Customer, Thank you very much for sharing this fantastic comment. We hope you enjoy your product. Have a great day. Regards

4 / 5 1

I purchased the Salomon Rhythm Snowboard Bindings White Large. Love them however the ankle straps are to short for my size 11 uk boots, it is very difficult to do them up, even adjusted at the longest setting.

Review of 08/05/2022, following an experience of 12/04/2022 by HANNAH J. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Customer, Thank you very much for sharing this fantastic comment. We hope you enjoy your product. Have a great day. Regards

5 / 5 1

Ordered to different products to deliver in Netherlands, delivered in time with any inconvenience. Thanks!

Review of 08/05/2022, following an experience of 15/04/2022 by MICHAEL T. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Customer, Thank you very much for sharing this fantastic comment. We hope you enjoy your product. Have a great day. Regards

1 / 5 1

The picture of the ski goggles included the goggles but when the item turned up it was just just the lens! Contacted customer support who said I had to return the product at my expense! I feel I was mis lead but all other sellers showed goggles without the goggles very clear. Very poor marketing and customer service.

Review of 08/05/2022, following an experience of 04/04/2022 by OSCAR K. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Barrie, We really appreciate you taking the time to write a review. We sincerely apologize for your comments and the inconvenience caused. However, we would also like to point out that our return policy, that you accepted at the time of purchase, clearly states that in the event of a voluntary return, shipping costs need to be paid by the customer. The product is clearly listed on our website in the category of lenses, the name and the product description also refer to a lens (Photochromic Lens). Please also take into consideration that you may use the 'Return costs refunded' service if you have chosen the payment method Paypal. Please use the following link for more information: https://www.paypal.com/en/webapps/mpp/returns We will cover return postage if the product is indeed damaged/defective or an incorrect/misrepresented item was received. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Kind regards

5 / 5 1

Always in good price for pieces which are available only here :)

Review of 15/04/2022, following an experience of 04/04/2022 by ROXANNE W. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Everything OK

Review of 12/04/2022, following an experience of 31/03/2022 by JAMES S. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Excellent. Everything came exactly as ordered. Thank you

Review of 12/04/2022, following an experience of 01/04/2022 by LIZZIE W. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Prompt and without any kind of issues. Products are of high quality and arrive in a perfect state.

Review of 11/04/2022, following an experience of 30/03/2022 by ZACH K. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Good!

Review of 09/04/2022, following an experience of 04/04/2022 by ADRIAN W. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. We really appreciate your feedback! Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Worked out fine in the end with no duty or tax to pay on import to the UK, but couldn’t give any help on these issues. If they plan on selling into UK, I think they need to understand these issues, or at least get a courier that does.

Review of 06/04/2022, following an experience of 26/03/2022 by MILLIE H. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Richard , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

A good experience. Got what I came for and the delivery was ok quick as well. Happy customer.

Review of 05/04/2022, following an experience of 24/03/2022 by PHOEBE C. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Mikael , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Very fair company,good goods and quick response. Top

Review of 03/04/2022, following an experience of 23/03/2022 by CLAIRE A. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Natasa , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Reliable and fast delivery if you choose DHL…

Review of 01/04/2022, following an experience of 20/03/2022 by ANNA C. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear DIMITRIOS , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

it is OK.

Review of 01/04/2022, following an experience of 21/03/2022 by EMMA P. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Stelian , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

1 / 5 1

Skies besteld op 28 februari zouden 2,3 maart geleverd worden, schoenmaat etc doorgegeven bleek donderdag 3 maart dat de bindingen er niet waren en kon wel 14 dagen duren, gauw ander paar skies besteld die ook op voorraad waren weer schoenmaat enzo ingevuld en zouden 8 9 maart komen, donderdag kwam het pakket tot mijn grote schrik bleek dat ze de bindingen niet hebben gemonteerd dus kon ik ze nog niet gebruiken, bij navraag moest ik zelf maar zorgen voor montage kost 50 eurobij de skizaak wederom geen reactie, waardeloos hier niks kopen zeer slechte service zeer ontevreden.

Review of 31/03/2022, following an experience of 05/03/2022 by JOSHUA T. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Hello Richard, We regret the inconvenience caused, in this case if you have received a wrong product, you must submit a return request through your account please. Opening the return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, you can contact our customer service team by sending an email to support@tradeinn.com Best regards

5 / 5 1

Brilliant!

Review of 31/03/2022, following an experience of 06/03/2022 by BARRY T. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Florin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Good price and on-time delivery

Review of 31/03/2022, following an experience of 10/03/2022 by SAMANTHA W. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Tim , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Excellent service

Review of 31/03/2022, following an experience of 13/03/2022 by DAISY W. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Jonsthan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

👍 would use again

Review of 31/03/2022, following an experience of 14/03/2022 by WILLIAM K. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Paul , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Kanon

Review of 31/03/2022, following an experience of 08/03/2022 by JONATHAN H. *

*Pseudonymized data at the request of the author

5 / 5 1

Good tracking of order, great price and quality product. I ordered ski poles and they arrive well packaged and safe. Happy to shop again when I need more gear. Thanks.

Review of 31/03/2022, following an experience of 08/03/2022 by KEITH H. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear john, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Good, clear website, excellent range of products and efficient delivery

Review of 31/03/2022, following an experience of 06/03/2022 by EDWARD E. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Andrew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

User-friendly website, easy to find products and place orders. Good delivery service. The product information was not entirely accurate though (the jacket I ordered was listed with a detachable hood, but when I received it realized that the hood isn’t detachable).

Review of 17/03/2022, following an experience of 05/03/2022 by JADE P. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Iulia, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Ordered this bag before realising the international delivery journey it would take but it was delivered within a week via Royal Mail. My postman was a little surprised by the size! The bag is absolutely perfect for my needs even is it is nearly the same size as me!!!

Review of 16/03/2022, following an experience of 04/03/2022 by JAMIE H. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Teresa, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Fast and reliable both for orders and returns.

Review of 16/03/2022, following an experience of 04/03/2022 by GORDON O. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear HARRY, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Ski trousers arrived on time and were just as described.

Review of 15/03/2022, following an experience of 04/03/2022 by TEAGAN W. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Avril, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Really fast shipping!

Review of 14/03/2022, following an experience of 03/03/2022 by GARY W. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Nicklas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Everything went smoothly.

Review of 13/03/2022, following an experience of 01/03/2022 by ASHLEY A. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Zsuzsanna, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Easy to order from Arrived when it said it would The product a Oakley ski helmet arrived as advertised and in good condition What’re to order my bolle helmet from them till this on arrived as first time user Have since ordered above and is on it according to there new tracker which was smiled to me after I placed my order All good so far Will report back how my second helmet arrived

Review of 12/03/2022, following an experience of 01/03/2022 by TOBY K. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Neil, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

An excellent service thank you for your support.

Review of 11/03/2022, following an experience of 28/02/2022 by DUNCAN B. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Kevin , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great service!

Review of 02/03/2022, following an experience of 14/02/2022 by NEIL E. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Nick , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Fast delivery. Good product.

Review of 02/03/2022, following an experience of 14/02/2022 by GEORGIA W. *

*Pseudonymized data at the request of the author

Answer by snowinn.com

Dear Teemu , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by Georgia W

👍

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