Reviews TRADEINN RETAIL SERVICES | All reviews of TRADEINN RETAIL SERVICES

5 / 5 1

Delivery on time, matching description.

Review of 08/05/2024, following an experience of 29/04/2024 by DANIEL T.

5 / 5 1

Everything was ok, good size chart for the Speedo swimsuit I ordered, notifications about shipment.

Review of 05/05/2024, following an experience of 26/04/2024 by CSILLA G.

5 / 5 1

quickly delivery, very good prices

Review of 30/04/2024, following an experience of 20/04/2024 by PETRA W.

Answer by swiminn.com

Dear Petra, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Fast and not very expensive shipment to Poland. Nice prices on promoitioins.

Review of 26/04/2024, following an experience of 13/04/2024 by JAROSLAW G.

Answer by swiminn.com

Dear Jaroslaw, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Good and quick

Review of 23/04/2024, following an experience of 12/04/2024 by HENRIK J.

Answer by swiminn.com

Dear Henrik, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by Henrik J

Your welcome ♥️

Show exchanges Hide exchanges

5 / 5 1

Fast delivery, good prices. Thank you!

Review of 20/04/2024, following an experience of 10/04/2024 by BOCA C.

Answer by swiminn.com

Dear Boca, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

All good from my end through ordering online to delivery. Happy to recommend and happy to use again next time around.

Review of 20/04/2024, following an experience of 09/04/2024 by MARTIN M.

Answer by swiminn.com

Dear Martin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

3 / 5 1

Good price but very slow shipping and slow to dispatch too. Order arrived the week after it was supposed to. I would not recommend if you need an item by a certain date

Review of 18/04/2024, following an experience of 09/04/2024 by SAM B.

5 / 5 1

Product as described. Delivery quick, price good.

Review of 18/04/2024, following an experience of 09/04/2024 by SONJA K.

Answer by swiminn.com

Dear Sonja, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great product, price and good delivery and communication

Review of 14/04/2024, following an experience of 03/04/2024 by EMMERSON B.

Answer by swiminn.com

Dear Emmerson, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

very good

Review of 09/04/2024, following an experience of 28/03/2024 by AMBER K. *

*Pseudonymized data at the request of the author

Answer by swiminn.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Very fast shipping. Absolutely perfect.

Review of 05/04/2024, following an experience of 26/03/2024 by JAN B.

Answer by swiminn.com

Dear Jan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great service had the order before the scheduled date. The product was.exactly what was.ordered and the pricing I could not match on any other.website

Review of 03/04/2024, following an experience of 24/03/2024 by MARTIN E.

Answer by swiminn.com

Dear Martin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

I love the colour and the fit

Review of 30/03/2024, following an experience of 20/03/2024 by MISSAC T.

Answer by swiminn.com

Dear missac, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Perfect.

Review of 30/03/2024, following an experience of 20/03/2024 by MAROS K.

Answer by swiminn.com

Dear Maros, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Swiminn is awesome. Not only a great collection of products with a great price, very fast European delivery as well. This is where I'll be getting my swim gear for next season as well!

Review of 28/03/2024, following an experience of 18/03/2024 by DENNIS D.

Answer by swiminn.com

Dear Dennis, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

good product and fast shipping , love my swim glasses from Arena

Review of 27/03/2024, following an experience of 16/03/2024 by SANDRA D.

Answer by swiminn.com

Dear Sandra, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

With full knee replacement hip and pins in left ankle my legs tended to sink. The shorts are brilliant. Can now work on a sort of leg kick but the knee float has gone

Review of 07/03/2024, following an experience of 25/02/2024 by JOHN H.

Answer by swiminn.com

Dear John, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Everything fine. Thank you, Will certainly use swiminn again.

Review of 04/03/2024, following an experience of 22/02/2024 by MICHAEL R.

Answer by swiminn.com

Dear Michael, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Fast and good service

Review of 25/02/2024, following an experience of 14/02/2024 by KRISTINA K.

Answer by swiminn.com

Dear Kristina, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Ordered a battery for my Blue Connect Plus and it arrived within 5 days

Review of 21/02/2024, following an experience of 09/02/2024 by JOHN RIX A.

Answer by swiminn.com

Dear john rix, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Easy

Review of 19/02/2024, following an experience of 07/02/2024 by BO O.

Answer by swiminn.com

Dear Bo, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Good value

Review of 16/02/2024, following an experience of 05/02/2024 by MICHAEL H.

Answer by swiminn.com

Dear Michael, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

5*!!! Спасибо! Все прошло очень замечательно! Купил футляр для очков для плавания, в письме на почте указали, когда он придет, оповестили в письме, что мой товар пришел и написали для связи телефон курьера. Я созвонился и курьер в установленное время привез мой заказ. Благодарю ! 🤝 Все прошло отлично! Буду рекомендовать вас друзьям!

Review of 15/02/2024, following an experience of 04/02/2024 by DMYTRO K.

Answer by swiminn.com

Dear Dmytro, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Fast delivery to Romania, good price of the product, good communication

Review of 14/02/2024, following an experience of 03/02/2024 by IOANA P.

Answer by swiminn.com

Dear ioana, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

The website is easy to navigate. They have a good selection of items. The items I have received are of good quality and arrive in good time.

Review of 13/02/2024, following an experience of 02/02/2024 by M B.

Answer by swiminn.com

Dear M, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Arrived quickly and already using it

Review of 10/02/2024, following an experience of 30/01/2024 by CAROLE C.

Answer by swiminn.com

Dear Carole, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Very pretty and comfortable fitting hat.

Review of 09/02/2024, following an experience of 28/01/2024 by ANGELA O.

Answer by swiminn.com

Dear Angela, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

good prices and easy ordering and the goods arrived on time.

Review of 02/02/2024, following an experience of 22/01/2024 by STEEN P.

Answer by swiminn.com

Dear Steen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Good quality, fast delivery, fair pricing

Review of 01/02/2024, following an experience of 21/01/2024 by RENEE A.

Answer by swiminn.com

Dear Renee, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Very quick transport.

Review of 23/01/2024, following an experience of 11/01/2024 by JITKA D.

Answer by swiminn.com

Dear Jitka, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Awesome website. I bought some swimming goggles and they arrived precisely when the people from SwimInn predicted. I will return every time with more enthusiasm. Thank you !!!

Review of 23/01/2024, following an experience of 11/01/2024 by SOMLEA ANDREI A.

Answer by swiminn.com

Dear Somlea Andrei, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Good price fast delivery.

Review of 11/01/2024, following an experience of 20/12/2023 by JEROEN K.

Answer by swiminn.com

Dear Jeroen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

I won't lie I was a little worried as the item was from abroad, but this company had great communication, I was kept informed at all times, the item came quite quickly for the time of year also (Christmas) very impressed wouldn't hesitate to order from this company again, highly recommend.

Review of 11/01/2024, following an experience of 15/12/2023 by DEBORAH C.

Answer by swiminn.com

Dear Deborah, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

1 / 5 1

Return part of the website is not working properly. Chat or Whatsapp uses only bots and sending an email has no effect. In other words, no service at all. Will never order here again.

Review of 11/01/2024, following an experience of 16/12/2023 by JETRO K.

Answer by swiminn.com

Hello Jetro, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. The product you purchased is correct, it is also listed in the category of Kid´s swimwear > Jammers (above the picture). The Features read: Gender - Boys https://www.tradeinn.com/swiminn/en/funky-trunks-training-spot-me-jammer/140365040/p Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards

Answer by Jetro K

I do not agree withg that. I explained in an email that your size table is incorrect. I was guided to the page with the jammer via an ad, not via the catgories on your website. The category 'Boys' was not visible when I ordered this product. Therefore I still think the fault is on your behalf. Your website is simply not working properly, the size tables are incorrect and your information is unclear. Please answer to my email, and not only to this review!

Show exchanges Hide exchanges

5 / 5 1

I use it often, i like it!

Review of 24/12/2023, following an experience of 13/12/2023 by RAIN K.

Answer by swiminn.com

Dear Rain, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

All good and delivered on time. Thank you

Review of 22/12/2023, following an experience of 10/12/2023 by LIZ A.

Answer by swiminn.com

Dear Liz, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great prices. A wide range of stock. Delivery around the Christmas period as fast as could be expected.

Review of 19/12/2023, following an experience of 08/12/2023 by MIKE H.

Answer by swiminn.com

Dear Mike, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Very quick delivery , although it was pre-Christmas time

Review of 17/12/2023, following an experience of 08/12/2023 by MATEJA R.

Answer by swiminn.com

Dear Mateja, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Order arrived on the date given, well wrapped. Goggles, very good, had some similar abt 5 years ago, had been well used, so ordered again. New pair just as good although feel the straps may be a bit thinner this time. All in all a good service, would use again.

Review of 17/12/2023, following an experience of 06/12/2023 by PATRICIA B.

Answer by swiminn.com

Dear Patricia, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

price is very well swift shipping l will order again

Review of 14/12/2023, following an experience of 04/12/2023 by GER H.

Answer by swiminn.com

Dear Ger, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Good service

Review of 13/12/2023, following an experience of 01/12/2023 by GITTE N.

Answer by swiminn.com

Dear Gitte, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Good price, quick International Delivery.

Review of 08/12/2023, following an experience of 28/11/2023 by NEIL K.

Answer by swiminn.com

Dear neil, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

well informed, quck delivery

Review of 07/12/2023, following an experience of 25/11/2023 by SLAWOMIR S.

Answer by swiminn.com

Dear Slawomir, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Fast delivery. I recommend.

Review of 06/12/2023, following an experience of 26/11/2023 by DAVID B.

Answer by swiminn.com

Dear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Super udvalg. Nemt at bestille. Rimelig hurtig levering.

Review of 03/12/2023, following an experience of 15/11/2023 by MARIANN P.

Answer by swiminn.com

Dear Mariann, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

1 / 5 1

You sent a package even though I cancelled it and want me to pay!!!???!! I can't send the package back to you either when you charge returns also. Bad bad bad

Review of 03/12/2023, following an experience of 10/11/2023 by KARL W. *

*Pseudonymized data at the request of the author

Answer by swiminn.com

Hello , We truly regret the inconvenience caused. In case you have received a product that does not suit you, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes

5 / 5 1

I’m really pleased with my purchase and its delivery. I was worried having read negative reviews but I had no problem and the price was great. I’d use them again.

Review of 03/12/2023, following an experience of 15/11/2023 by CERI L.

Answer by swiminn.com

Dear Ceri, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Besides of the lots of negative reviews on the internet I had ordered 2 technical swimsuits from their website. I most say they were quick and punctual! All steps went smooth and on time! The only thing which they should check and correct is the courier’s link as it went to a wrong website. Anyhow all in all I definitely will use their webshop again and I can only encourage others to use their services! Thank you!

Review of 30/11/2023, following an experience of 07/11/2023 by ANDRAS S.

Answer by swiminn.com

Dear Andras, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

1 / 5 1

I bought 2 swimcaps, which were never delivered. No costumercontact, no response, no responsebility.

Review of 30/11/2023, following an experience of 30/10/2023 by MAURICE V.

Answer by swiminn.com

Hello Maurice, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. We apologize for the inconvenience caused. Best regards

5 / 5 1

Good price,nice swimsuit. Recomend

Review of 30/11/2023, following an experience of 09/11/2023 by JURGITA J.

Answer by swiminn.com

Dear Jurgita, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Delivery as advertised and genuine products discounted

Review of 11/11/2023, following an experience of 27/10/2023 by KRISTINA M.

Answer by swiminn.com

Dear Kristina, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Arrived with no fuss , was exactly what I ordered . Shame about the high delivery cost . Other than that very pleased

Review of 11/11/2023, following an experience of 24/10/2023 by JACOB W. *

*Pseudonymized data at the request of the author

Answer by swiminn.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Fins were exactly what I wanted, and are the second pair I have bought. They are some of the very few fins available in the large size. The delivery was expensive and slow, never-the-less I recommend them as training fins.

Review of 11/11/2023, following an experience of 25/10/2023 by GEORGE G.

Answer by swiminn.com

Dear George, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by George G

Thank you for your message. Sorry I had to be less than enthusiastic about the delivery! George

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5 / 5 1

They keep their promise

Review of 11/11/2023, following an experience of 21/10/2023 by DICK B.

Answer by swiminn.com

Dear Dick, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Parcel arrived two days later that was the latest time promised when I ordered goods, but that delay was quite expected.

Review of 11/11/2023, following an experience of 17/10/2023 by RAIMO R.

Answer by swiminn.com

Dear Raimo, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Very good service!

Review of 29/10/2023, following an experience of 16/10/2023 by LINDA M.

Answer by swiminn.com

Dear Linda, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

1 / 5 1

I received the wrong product that I ordered. A different color than what was ordered arrived. No one responded to my poisoned message about it. Very dissatisfied.

Review of 29/10/2023, following an experience of 05/10/2023 by LILIIA S.

Answer by swiminn.com

Hello Liliia, We truly regret the inconvenience caused. In case you have received a wrong product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes

5 / 5 1

Great quality product that adds a sense of luxury to the spa

Review of 14/10/2023, following an experience of 14/09/2023 by CRAIG D.

Answer by swiminn.com

Dear Craig, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Absolutely no issues whatsoever. Arrived on time and as expected. Don't normally leave reviews but to help people as I was a quite wary when ordering given some historical reviews.

Review of 12/10/2023, following an experience of 02/10/2023 by ANDY G.

Answer by swiminn.com

Dear Andy, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

quick response to order, goods well packed and ready for immediate use.

Review of 11/10/2023, following an experience of 30/09/2023 by GRAHAM G.

Answer by swiminn.com

Dear graham, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great service. Fast delivery.

Review of 09/10/2023, following an experience of 15/09/2023 by AGATA P.

Answer by swiminn.com

Hello agata, We greatly appreciate the time you spent to write a review and are very sorry for your comments and inconvenience. We would like to clarify that our return policy that you accepted at the time of purchase clearly indicates that, in the case of a voluntary return, the shipping costs are borne by the customer. The return costs will be at our expense as long as the product is actually damaged, defective or the item is incorrect. Cheers,

Answer by agata p

Great, thanks for letting me know! I will for sure return with further purchases at your shop! Keep up the great job :)

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1 / 5 1

No reaction on my questions. Please assist asap!

Review of 09/10/2023, following an experience of 14/09/2023 by CILIA T.

Answer by swiminn.com

Hello Cilia, We truly regret the inconvenience caused. In case you have received a wrong product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes

4 / 5 1

Fast delivery, quality just as I aspected.

Review of 24/09/2023, following an experience of 13/09/2023 by KEES M.

Answer by swiminn.com

Dear Kees, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

1 / 5 1

I never received my package

Review of 21/09/2023, following an experience of 26/08/2023 by IKRAM B.

Answer by swiminn.com

Hello Ikram, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem. https://www.seur.com/livetracking/pages/seguimiento-online.do?faces-redirect=true 07174000318384 08-09-2023 01:00 Return in progress 31-08-2023 18:09 Delivered 31-08-2023 18:08 Available to pick up at the store We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thank you very much. Kind regards

5 / 5 1

Order was delivered within the timescale promised.

Review of 21/09/2023, following an experience of 01/09/2023 by A.N. C.

Answer by swiminn.com

Dear A.N., Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by A.N. C

Hi,although I was very happy with my order, it came in a huge box which I thought was a shame because it was only a tiny swimcap. You might wish to think about how you can use less packaging. Thanks.

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5 / 5 1

all perfect. price, package, shippingcosts and delivery time.

Review of 21/09/2023, following an experience of 31/08/2023 by AIDEN R. *

*Pseudonymized data at the request of the author

Answer by swiminn.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by Aiden R

Thank you it was a pleasure to do business with you

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5 / 5 1

Product was good and you delivered on time.

Review of 21/09/2023, following an experience of 07/09/2023 by JULIE B.

Answer by swiminn.com

Dear Julie, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Jestem bardzo zadowolony z towaru i prędkości przesyłki. SUPER! POLECAM!

Review of 09/09/2023, following an experience of 26/08/2023 by JACEK J.

Answer by swiminn.com

Dear Jacek, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Exellent.

Review of 09/09/2023, following an experience of 25/08/2023 by M.VAN.DER.STROOM V.

Answer by swiminn.com

Dear M.van.der.Stroom, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Perfect

Review of 09/09/2023, following an experience of 15/08/2023 by PAVEL N.

Answer by swiminn.com

Dear Pavel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great price great product fast delivery would recommend.

Review of 09/09/2023, following an experience of 17/08/2023 by PAUL B.

Answer by swiminn.com

Dear paul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

2 / 5 1

The delivery and condition of the item was fine, but the swim suit was advertised as a mastectomy pocketing swim suit but there are no pockets in it to insert a prosthesis so it is of no use to us.

Review of 09/09/2023, following an experience of 15/08/2023 by MANOJ A.

Answer by swiminn.com

Hello Manoj, We truly regret the inconvenience caused. In case you have received a wrong product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes

4 / 5 1

Alles gut

Review of 22/08/2023, following an experience of 11/08/2023 by MIKE K.

Answer by swiminn.com

Dear Mike, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Very good product...

Review of 22/08/2023, following an experience of 10/08/2023 by JOZE Z.

Answer by swiminn.com

Dear Joze, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Super service, super shipping.

Review of 22/08/2023, following an experience of 11/08/2023 by MINDAUGAS K.

Answer by swiminn.com

Dear Mindaugas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Perfekt fit, thank you

Review of 21/08/2023, following an experience of 02/08/2023 by HASSAN H.

Answer by swiminn.com

Dear Hassan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Reliable en fast

Review of 21/08/2023, following an experience of 30/07/2023 by FREDDIE C. *

*Pseudonymized data at the request of the author

Answer by swiminn.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Cheapest Price. Delivered to the door with no delay

Review of 21/08/2023, following an experience of 26/07/2023 by FLEMMING S.

Answer by swiminn.com

Dear Flemming, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

The service is excellent 😁

Review of 05/08/2023, following an experience of 14/07/2023 by ADINA P.

Answer by swiminn.com

Dear Adina, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

2 / 5 1

The tub containing the chlorine had a split in the base. When I opened the box it spilt over our carpet. I then had to find another container to transfer it into

Review of 05/08/2023, following an experience of 11/07/2023 by RAY S.

Answer by swiminn.com

Hello Ray, We truly regret the inconvenience caused. In case you have received a wrong, defective or incomplete product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes

5 / 5 1

As many times more, Swininn / Tradeinn had the best price for what I wanted to purchase, even including the delivery costs. Always amazing that they are so much cheaper than NL prices. Brand new products with great quality. Fast delivery.

Review of 05/08/2023, following an experience of 21/07/2023 by JEEN D.

Answer by swiminn.com

Dear Jeen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Fast delivery

Review of 05/08/2023, following an experience of 23/07/2023 by JOHAN H.

Answer by swiminn.com

Dear Johan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Good product and good price with on time delivery

Review of 05/08/2023, following an experience of 12/07/2023 by ROBERT P.

Answer by swiminn.com

Dear Robert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Very fast delivery

Review of 24/07/2023, following an experience of 04/07/2023 by SONIA M. *

*Pseudonymized data at the request of the author

Answer by swiminn.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Everything is okay

Review of 24/07/2023, following an experience of 09/07/2023 by ANA A.

Answer by swiminn.com

Dear Ana, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

1 / 5 1

Delivery took twice as long as stated. Same happened last time. Bought a present and missed their birthday. 5 days is long enough to wait when paying €7 delivery, 10 days is a joke.

Review of 24/07/2023, following an experience of 02/07/2023 by LINDSAY G. *

*Pseudonymized data at the request of the author

Answer by swiminn.com

Hello , We are sorry for your comments, we did not intend to delay your order and take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our delivery dates are estimates and not exact. Your comments will be taken into account for continuous improvement. We apologize for the inconvenience caused. Yours, sincerely

5 / 5 1

Very pleased with order.My granddaughter will love it.Delivery excellent

Review of 24/07/2023, following an experience of 01/07/2023 by SUSAN M.

Answer by swiminn.com

Dear Susan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by Susan M

Thanks will definitely use you again

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5 / 5 1

Easy navigation, many delivery choices, fast shipping. The products arrived on time. I would shop again and I highly recommend!

Review of 24/07/2023, following an experience of 29/06/2023 by ANNA K.

Answer by swiminn.com

Dear Anna, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great product, great service and a fast delivery to the UK

Review of 24/07/2023, following an experience of 01/07/2023 by CLAIRE B.

Answer by swiminn.com

Dear Claire, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Good service quality products and reasonable prices

Review of 15/07/2023, following an experience of 29/06/2023 by LINDA R.

Answer by swiminn.com

Dear Linda, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Good quality branded products

Review of 15/07/2023, following an experience of 25/06/2023 by JASON B.

Answer by swiminn.com

Dear jason, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

2 / 5 1

Slow delivery & Product wrong colour! When I purchased the intex foot bath, the picture was grey. This is the only reason I ordered from this website in the first place. A few days after ordering, the website changed to the blue version which I could of bought elsewhere for a cheaper price and quicker delivery!

Review of 15/07/2023, following an experience of 20/06/2023 by ALAN R.

Answer by swiminn.com

Hello Alan, We truly regret the inconvenience caused. In case you have received a wrong product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes

5 / 5 1

It was quick,

Review of 15/07/2023, following an experience of 23/06/2023 by BRIDGET C.

Answer by swiminn.com

Dear Bridget, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great range & customer service

Review of 30/06/2023, following an experience of 19/06/2023 by CONOR M.

Answer by swiminn.com

Dear Conor, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Excellent water tight goggles.

Review of 29/06/2023, following an experience of 19/06/2023 by CAREY J.

Answer by swiminn.com

Dear Carey, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Fast shipping, good communication, good prices.

Review of 28/06/2023, following an experience of 15/06/2023 by MICHAEL J. *

*Pseudonymized data at the request of the author

Answer by swiminn.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great service and sp[pedy delivery!

Review of 27/06/2023, following an experience of 16/06/2023 by SIMON F.

Answer by swiminn.com

Dear SIMON, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

I have used this company many times. They are professional, excellent quality and very fast delivery. Highly recommend

Review of 26/06/2023, following an experience of 15/06/2023 by PAULA H.

Answer by swiminn.com

Dear Paula, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Wery good 👍 Super price...

Review of 24/06/2023, following an experience of 13/06/2023 by JAKUB S.

Answer by swiminn.com

Dear Jakub, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Good product for a good price.

Review of 16/06/2023, following an experience of 08/06/2023 by TYLER E. *

*Pseudonymized data at the request of the author

Answer by swiminn.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

2 dagen later dan gepland was de bestelling vanuit Spanje binnen. Prima!

Review of 16/06/2023, following an experience of 04/06/2023 by GERARD W.

Answer by swiminn.com

Dear Gerard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Difficult to make payment on website

Review of 15/06/2023, following an experience of 04/06/2023 by TONY W.

5 / 5 1

Appreciating Swim Inn send the item from mainland Europe to the UK I was prepared for the time it took to arrive. It was despatched immediately but did one day after the app said. The app was easy to transact with and offered PayPal payment for additional security.

Review of 13/06/2023, following an experience of 02/06/2023 by MIKE F.

Answer by swiminn.com

Dear Mike, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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