Customer reviews for thalgo.co.uk

Customer reviews

• 4 / 5

  

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  Sometimes not very convenient to find something and no Apple Pay

  Review of 13/06/2025, following an experience of 31/05/2025 by DARYNA R.

  Answer by thalgo.co.uk

  

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  Hello and thank you for your thoughtful review! We appreciate your feedback regarding the navigation of our site and the absence of Apple Pay as a payment option. Your insights are invaluable as we continuously strive to enhance our customer experience. We are in the process of installing Apple Pay as a payment option and hopefully will be operational when you next shop with us. We are glad you found our products valuable, and we hope to make your next visit even more enjoyable. Best regards.

• 3 / 5

  

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  Could have been clearer regarding free samples.

  Review of 04/06/2025, following an experience of 28/05/2025 by AMIE P.

  Answer by thalgo.co.uk

  

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  Hello, Thank you for taking the time to share your feedback. We appreciate your honesty regarding the clarity of our free samples offering and understand how important this information is. Your input helps us improve and better meet the needs of our valued customers. If you have any further suggestions, we’d love to hear them. Best regards, Thalgo Team

• 5 / 5

  

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  Very efficient, order delivery in 2 days . Website very informative.

  Review of 27/05/2025, following an experience of 17/05/2025 by HELEN L.

  Answer by thalgo.co.uk

  

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  Hello! Thank you for your wonderful feedback! We are thrilled to hear that you found our website informative and that your order was delivered promptly in just two days. Your satisfaction is our priority, and we truly appreciate your support. Warm regards, The Thalgo Team

• 5 / 5

  

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  An official say to follow web site with super.products described and pictured beautifully! LovexThalgo!!

  Review of 26/05/2025, following an experience of 13/05/2025 by DIANNE W.

  Answer by thalgo.co.uk

  

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  Hello! Thank you so much for your wonderful review! We're thrilled to hear that you appreciate our beautifully presented products and that you love Thalgo! Your feedback inspires us to continue providing the best experience possible. Warm regards, Thalgo Customer Service Team

• 5 / 5

  

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  Very good service

  Review of 19/05/2025, following an experience of 06/05/2025 by MARGARET R.

  Answer by thalgo.co.uk

  

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  Dear Valued Customer, Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that you had a positive experience with our service. Your satisfaction is our top priority, and we look forward to continuing to provide you with exceptional service in the future. Warm regards, The Thalgo Team

• 5 / 5

  

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  Easy to navigate the site.

  Review of 22/04/2025, following an experience of 16/04/2025 by ANTHONY W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to order.

  Review of 16/04/2025, following an experience of 31/03/2025 by KITTY J.

• 3 / 5

  

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  Could be more user fiendly

  Review of 09/04/2025, following an experience of 19/03/2025 by SAMANTHA R.

• 5 / 5

  

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  Great easy to use website

  Review of 29/03/2025, following an experience of 16/03/2025 by DAVID M.

• 5 / 5

  

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  Well presented

  Review of 18/03/2025, following an experience of 05/03/2025 by LORNA H.

• 5 / 5

  

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  And there is a human to liaise with should one need 😁

  Review of 14/03/2025, following an experience of 26/02/2025 by LORNA H.

  Answer by thalgo.co.uk

  

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  Thank you for taking the time to review your product. We are always here to help.

• 5 / 5

  

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  Great website and one receives a response from a human by email!

  Review of 08/03/2025, following an experience of 23/02/2025 by LORNA H.

• 5 / 5

  

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  Good

  Review of 17/02/2025, following an experience of 02/02/2025 by DOMINIKA W.

• 4 / 5

  

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  Not bad

  Review of 13/02/2025, following an experience of 31/01/2025 by PHILIPPE EIGHT S.

• 5 / 5

  

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  Easy to order. Information useful.

  Review of 13/02/2025, following an experience of 01/02/2025 by ANN D.

• 5 / 5

  

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  Said it all above

  Review of 12/02/2025, following an experience of 30/01/2025 by ANNE D.

• 5 / 5

  

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  Very good & easy understanding website

  Review of 11/02/2025, following an experience of 29/01/2025 by MARGARET R.

• 5 / 5

  

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  Very easy understanble website

  Review of 11/02/2025, following an experience of 29/01/2025 by MARGARET R.

• 5 / 5

  

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  Easy to navigate. Product description what I was looking for. (Puffy eyeLids). Most products I look up only mention Under eye puffiness. Fully informed including reviews.

  Review of 09/02/2025, following an experience of 23/01/2025 by DENISE C.

• 4 / 5

  

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  website function is slightly slow, but good

  Review of 08/02/2025, following an experience of 23/01/2025 by CATHERINE L.

• 4 / 5

  

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  Everything fine but having to input card details is long winded and frustrating this day and age. Apple Pay all the way for the simplest buying experience

  Review of 23/01/2025, following an experience of 17/01/2025 by JODIE R.

• 5 / 5

  

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  The website was easy to navigate and browse at products. Useful information about each product that I was interested in.

  Review of 22/01/2025, following an experience of 31/12/2024 by OWEN W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy ordering. Clear information and updates shared throughout the process from order to delivery.

  Review of 22/01/2025, following an experience of 08/01/2025 by CLAIRE F.

• 4 / 5

  

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  No problem, easy to navigate.

  Review of 21/01/2025, following an experience of 08/01/2025 by JOEL J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The navigation in the web is a little bit difficult for me ,as the site does not "rembers"me and most of the time "kicks" me out@

  Review of 23/12/2024, following an experience of 10/12/2024 by LOUIZA C.

• 4 / 5

  

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  Website is a little difficult to navigate, not everything is in English

  Review of 19/12/2024, following an experience of 04/12/2024 by LEANNE M.

• 3 / 5

  

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  difficult to navigate to find what i was looking for

  Review of 17/12/2024, following an experience of 03/12/2024 by NICOLA W.

• 5 / 5

  

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  Great customer service, so nice to be able to talk to a person

  Review of 08/12/2024, following an experience of 21/11/2024 by LORNA H.

• 5 / 5

  

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  I liked your products, my body is becoming perfect.

  Review of 02/12/2024, following an experience of 19/11/2024 by LIUBOV D.

• 5 / 5

  

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  I used Thalgo products for nearly 12 years and it is one the best skin care products specially the BBCream is amazing . A light foundation and moisturiser for 24 hours. I definitely recommend it. Thank you for fast delivery and good packaging 🥰🙏

  Review of 26/11/2024, following an experience of 10/11/2024 by MOJGAN G.

• 5 / 5

  

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  I liked the product, I will definitely order more

  Review of 25/11/2024, following an experience of 10/11/2024 by LIUBOV D.

• 4 / 5

  

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  Really easy to use with each item having a very detailed description

  Review of 10/11/2024, following an experience of 28/10/2024 by TRACEY M.

• 5 / 5

  

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  Absolutely brilliant service. So easy and very straight forward to order. Wonderful people to speak with - help and advice in abundance. Thank you Thalgo Team

  Review of 06/11/2024, following an experience of 22/10/2024 by ANN S.

• 1 / 5

  

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  I am highly disappointed with your delivery company.

  Review of 04/11/2024, following an experience of 19/10/2024 by WASIU P.

  Answer by thalgo.co.uk

  

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  Good Morning. I would like to apologise on behalf of the courier company, I will complaining to them about your issue. We have received your separate email regarding this issue and have replied to you. If you still have further problems please reply back to the email you received.

• 1 / 5

  

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  terrible if it results in a box of samples but no main product which costs £90! There are no numbers to call and there's been no reply to the query I tried to make through their online contact system. Just an automated response.

  Review of 25/10/2024, following an experience of 12/10/2024 by JANE C.

• 5 / 5

  

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  The website is good , well organize and I like to receive samples each time I purchase a product.

  Review of 17/10/2024, following an experience of 04/10/2024 by CATARINA S.

• 5 / 5

  

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  Easy to find what I was looking for

  Review of 06/10/2024, following an experience of 20/09/2024 by JULIE E.

• 5 / 5

  

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  Excellent service. Prompt delivery

  Review of 27/09/2024, following an experience of 14/09/2024 by JOHANNA L.

• 3 / 5

  

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  well packed but such a large box I thought quite unnecessary considering the environmental issues

  Review of 20/09/2024, following an experience of 04/09/2024 by CAROL K.

• 5 / 5

  

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  Very happy with online shopping from your website.

  Review of 06/09/2024, following an experience of 21/08/2024 by ANNA S.

• 5 / 5

  

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  Very good 👍

  Review of 05/09/2024, following an experience of 23/08/2024 by FINLEY S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good

  Review of 18/08/2024, following an experience of 05/08/2024 by MARGARET W.

• 5 / 5

  

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  Great site.

  Review of 12/08/2024, following an experience of 29/07/2024 by DIANNE W.

• 5 / 5

  

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  I love Thalgo. Thank you!

  Review of 06/08/2024, following an experience of 24/07/2024 by VALERIIA Y.

• 5 / 5

  

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  Easy to understand

  Review of 06/08/2024, following an experience of 24/07/2024 by JOAN T.

• 5 / 5

  

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  Customer service was great

  Review of 27/07/2024, following an experience of 11/07/2024 by ROYUELA SANCHEZ A.

• 5 / 5

  

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  Excellent

  Review of 25/07/2024, following an experience of 07/07/2024 by ANNA A.

• 5 / 5

  

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  Good

  Review of 19/07/2024, following an experience of 06/07/2024 by SEAN M.

• 5 / 5

  

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  Great store going direct for me samples and points gotta love some discounts and amazing products

  Review of 13/06/2024, following an experience of 29/05/2024 by BECKY W.

• 3 / 5

  

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  Over packaged

  Review of 31/05/2024, following an experience of 15/05/2024 by DAPHNE L.

• 5 / 5

  

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  Good

  Review of 29/05/2024, following an experience of 16/05/2024 by CARYL J.

• 5 / 5

  

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  Easy to use

  Review of 13/05/2024, following an experience of 27/04/2024 by JULIE E.

• 5 / 5

  

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  Easy order

  Review of 09/05/2024, following an experience of 25/04/2024 by APRIL H.

• 5 / 5

  

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  Website very easy to navigate.

  Review of 08/05/2024, following an experience of 25/04/2024 by ANNE W.

• 1 / 5

  

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  Sadly the website itself is laid out poorly and difficult to operate, perhaps updating it and making it a little more user friendly would be helpful. I love the products themselves and am always a little let down by the website. It

  Review of 03/05/2024, following an experience of 11/04/2024 by BETHANY P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Seemed fine, easy to place an order

  Review of 29/04/2024, following an experience of 16/04/2024 by SARA D.

• 5 / 5

  

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  Everything was fine easy to order .

  Review of 27/04/2024, following an experience of 09/04/2024 by LYNN L.

• 5 / 5

  

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  Ease of navigation, review stats,

  Review of 23/04/2024, following an experience of 10/04/2024 by DOROTHY G.

• 5 / 5

  

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  Website is really easy to use and not too many products, so it isn’t overwhelming! Great that it’s free delivery over a certain amount and super quick next day delivery too! Very impressed.

  Review of 18/04/2024, following an experience of 04/04/2024 by LAUREN F.

• 5 / 5

  

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  I have ordered products from the site for about a year. I like everything

  Review of 12/04/2024, following an experience of 30/03/2024 by TANYA L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Can’t fault it; on time, no hassle ..

  Review of 08/04/2024, following an experience of 26/03/2024 by MATT W.

• 5 / 5

  

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  Easy to find the products I wanted

  Review of 08/04/2024, following an experience of 26/03/2024 by DIANNE S.

• 5 / 5

  

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  Highly recommend company site. Easy to navigate, order & dispatched within hours

  Review of 20/03/2024, following an experience of 07/03/2024 by DOROTHY G.

• 5 / 5

  

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  Very easy to navigate and the order process is also excellent

  Review of 18/03/2024, following an experience of 05/03/2024 by CAROL S.

• 5 / 5

  

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  Very easy to navigate to all products

  Review of 15/03/2024, following an experience of 26/02/2024 by PHILIP W.

• 3 / 5

  

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  I really struggled to find what I was looking for as when I entered the exact name product, it didn't;'t bring it up weirdly ?

  Review of 15/03/2024, following an experience of 26/02/2024 by EMMA M.

• 5 / 5

  

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  Good 👍

  Review of 07/03/2024, following an experience of 15/02/2024 by ZACH H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good

  Review of 18/02/2024, following an experience of 04/02/2024 by BRENDA A.

• 5 / 5

  

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  would definetely recommend, easy to use website and products arrived very quickly

  Review of 16/02/2024, following an experience of 05/02/2024 by JULIE E.

• 5 / 5

  

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  Good website

  Review of 13/02/2024, following an experience of 03/12/2023 by DEAN B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to use.

  Review of 28/01/2024, following an experience of 14/01/2024 by JOAN D.

• 4 / 5

  

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  Took me a wee while to get used to it

  Review of 31/12/2023, following an experience of 17/12/2023 by ELIZABETH M.

• 5 / 5

  

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  easy to use with good descriptions

  Review of 28/12/2023, following an experience of 17/12/2023 by DIANNE S.

• 4 / 5

  

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  Some page’s don’t follow through.

  Review of 04/12/2023, following an experience of 22/11/2023 by BRANDON T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Such an easy process to navigate.

  Review of 22/11/2023, following an experience of 01/11/2023 by DAVID K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to navigate. Quick to deliver. I originally bought some Thalgo products while I was on a cruise. They suit my skin perfectly! Not heavy or greasy. So once I'd tried out the ones I had at home I then invested in some eye cream and face serum. Would highly recommend.

  Review of 17/11/2023, following an experience of 06/11/2023 by TOM M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Website was quite confusing to begin with, i couldnt find what i wanted. Rather disappointed that i had to use a friends address to order, your website would not recognise my address as i do not have a house number. If my friend is unwilling to accept future parcels then i will not be able to order from you

  Review of 12/11/2023, following an experience of 31/10/2023 by DEAN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to use, good information on product.

  Review of 08/11/2023, following an experience of 29/10/2023 by MANDY T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Always used Thalgo & its always good result👍

  Review of 24/10/2023, following an experience of 09/10/2023 by CANDICE C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Loved the website.

  Review of 17/10/2023, following an experience of 06/10/2023 by NEIL O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  EXCELLENT SERVICE

  Review of 14/10/2023, following an experience of 03/10/2023 by PHILIP C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Best ever!!!

  Review of 30/09/2023, following an experience of 16/09/2023 by ELLIOTT G. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  All.ok

  Review of 29/09/2023, following an experience of 14/09/2023 by DAVID H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great, very simple to use.

  Review of 24/09/2023, following an experience of 13/09/2023 by LEWIS B. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  More description on products to define difference/benefit between creams. Some descriptions are too similar.

  Review of 21/09/2023, following an experience of 06/09/2023 by TOBY O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good

  Review of 19/09/2023, following an experience of 08/09/2023 by BETHANY W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The Thalgo website makes it very easy to find what you’re looking for or to just browse around. The ordering process is very simple. There isn’t a lot of detail on products but the perfect amount so you know what you’re buying.

  Review of 13/09/2023, following an experience of 25/08/2023 by CLAIRE R. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  A bit tricky cant always find what I want.

  Review of 13/09/2023, following an experience of 26/08/2023 by STEFAN E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  only the best impressions. fast delivery and many gifts

  Review of 13/09/2023, following an experience of 26/08/2023 by NATHAN C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to use website, found what I was looking for in stock and reasonable price.

  Review of 18/08/2023, following an experience of 07/08/2023 by JAMIE J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  very easy website to use, delivery very quick and added bonus of points and money off.

  Review of 16/08/2023, following an experience of 04/08/2023 by DOMINIC S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Ease of ordering combined with speedy dispatch & excellent communication

  Review of 15/08/2023, following an experience of 05/08/2023 by JIM W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very satisfied

  Review of 14/08/2023, following an experience of 03/08/2023 by GEORGIA B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great

  Review of 02/08/2023, following an experience of 22/07/2023 by WILL M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  FAB

  Review of 01/08/2023, following an experience of 21/07/2023 by YVONNE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy

  Review of 27/07/2023, following an experience of 12/07/2023 by JASMINE P. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Tedious at times

  Review of 27/07/2023, following an experience of 09/07/2023 by ARCHIE R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Really superb.

  Review of 11/07/2023, following an experience of 30/06/2023 by HELENA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  No problem

  Review of 07/07/2023, following an experience of 24/06/2023 by CHARLIE D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The service from Thalgo is exceptional. Easy to order and they emailed to notify when a product was back in stock.

  Review of 06/07/2023, following an experience of 22/06/2023 by ASHLEY R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent all round

  Review of 01/07/2023, following an experience of 19/06/2023 by NICOLE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Really easy to navigate and to find the products you are wanting.

  Review of 22/06/2023, following an experience of 05/06/2023 by YVETTE C. *

  *Pseudonymized data at the request of the author

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