Customer reviews
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I love these products but I restarted the subscription service recently and have been inundated with the same product. Over the space of a week or so they have sent 2 and then were sending 2 more. I have been in communication but they are only cancelling and refunding one payment. So I am nearly £40 down and will have 3 jars and months to use them. Evidently data protection means they can’t rectify the mistake as they can’t view my account because my card details are there. Hmmmmmmmmmmm. If I order again I will not subscribe.
Review of , following an experience of by JANICE LAWSON J.
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Swift delivery and a good price (I didn’t love the product, unfortunately).
Review of , following an experience of by JOANNA T.
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All super efficient and great service. Was truly surprised and delighted not to be charged postage (but would still order if needing to pay postage.
Review of , following an experience of by MARLENE L.
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Please support companies like this so eventually they become our go to place for every day goods. Consumerism in harmony with the planet
Review of , following an experience of by BRIAN S.
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Great prompt service ! Very easy to order directly,
Review of , following an experience of by SABIA K.
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I still enjoy a particular product I buy regularly. Quick and easy purchase and arrives promptly.
Review of , following an experience of by HEIDI C.
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wonderful product . the range of products are brilliant
Review of , following an experience of by RICHARD W.
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Refreshing, lovely natural products. Thank you. Fully recommend. Price is good too compared with other eye gels. Lavender and Frankincense oil and cream very nourishing.
Review of , following an experience of by TESSA D.
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The site is so welcoming and easy to navigate between products
Review of , following an experience of by MIKE J. *
*Pseudonymized data at the request of the author
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High quality. Sensible pricing. But importantly it’s a small business well worthy of support
Review of , following an experience of by DAMAGEE071@GMAIL.COM M.
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Excellent service. Item arrived really quickly and was nicely packaged.
Review of , following an experience of by GAIL M.
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Had two items, men’s deodorant, excellent!
Review of , following an experience of by VICTOR B.
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Very prompt through orderering and delivery
Review of , following an experience of by ELIZABETH H.
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Excellent all round , prompt service, bought one product men’s deodorant, decided to buy another, very good!
Review of , following an experience of by VICTOR B.
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Received well packed and the products were as explained. Trying them out now, so far very pleased.
Review of , following an experience of by JACQUI W.
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Great website - particularly the choice of subscriptions over several months - good savings and I don’t run out!
Review of , following an experience of by ANDY WOOD W.
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Very prompt delivery
Review of , following an experience of by LYNNE HOWES A.
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Website easy to use, products excellent quality, always prompt personal service from Holly the owner.
Review of , following an experience of by ANDREW REDFORD R.
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Website is good and easy to order from and products appear to be all naturaul the only thing that I would recommend is that description provded for products states that they are organic as well as being substainable. To save anyone having to ask via contact page or chat..
Review of , following an experience of by MARGARET P.
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I have been using Ilex wood products for over a year now, and find them excellent for my mature skin prone to dryness and have recommended to several friends, after they have asked me what products I use. Orders arrive promptly and are totally natural,
Review of , following an experience of by ANTHEA G.
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Very good
Review of , following an experience of by ANDY WOOD W.
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The site can be easily found and easy to navigate. Delivery was fairly quick and well packaged. The product is lovely, that's why I ordered a second time. The Rose and Frankincense face cream is rich and only a small dab is needed. I have also ordered the Rose and Frankincense facial serum but as yet have not tested/tried it.
Review of , following an experience of by SUSAN H.
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Great service and great products.
Review of , following an experience of by MS K.
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Easy ordering and swift delivery. Mixed bag in terms of products.
Review of , following an experience of by MAGDALENA W.
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Smells divine and works a treat!
Review of , following an experience of by CLAIRE H.
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Wasting my money
Review of , following an experience of by TATYANA P.
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Really good products and they do smell and feel natural. Good presentation, not too expensive.
Review of , following an experience of by ALEX S.
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The products are very good and smells nice. The must import, since I started using the products, my eczema this year is much under control, and for me is a great relief.
Review of , following an experience of by JOSÉ L.
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Originally found the lemon balm and peppermint lip balm on Amazon.ca and ordered a few times because it’s amazing! When it wasn’t found next time I went to their website and ordered more. Received my order to Canada in just 7 days and am very happy with the products.
Review of , following an experience of by SARAH S.
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Amazing scent, this does as said on the box! All natural ingredients no harmful co2 being inhaled daily.. I love it!!
Review of , following an experience of by NICKOLAS J.
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Website easy to navigate. Quick delivery. Good well packaged for postage
Review of , following an experience of by CHERYL-ANN WALLACE A.
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I thought I had an account but couldn't log in. Went in circles. I don't like 'shop' app. Very intrusive . I ended up purchasing as a guest. I love your products!!
Review of , following an experience of by PHILIP M. *
*Pseudonymized data at the request of the author
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Easy to use website
Review of , following an experience of by BARBARA D.
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Easy to use website, great products. Things arrived really quickly
Review of , following an experience of by ZOE J.
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Have used this lip Balm for just over a year . I used to have trouble with coldsore's and from using this miracle Balm I haven't had any from the day i started using it . I now will not use anything else . Would definitely recommend
Review of , following an experience of by SAMANTHA C.
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Awesome products and customer service.
Review of , following an experience of by CHLOE M. *
*Pseudonymized data at the request of the author
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I subscribe and receive my brilliant face Rose & Frankincense cream at 3 monthly intervals - no fuss no muss
Review of , following an experience of by ROBIN MCCAFFREY A.
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Good site.
Review of , following an experience of by IAN W.
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Good customer service, prompt delivery
Review of , following an experience of by ANNETTE K.
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Ordering a subscription was easy. Packaged very safely, and aways arrives on time.
Review of , following an experience of by JODIE G.
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Yet another 5 star order thank you
Review of , following an experience of by ALEXANDER M. *
*Pseudonymized data at the request of the author
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I have been using The Ilex Wood cleanser and serums for about 5 years. The suit my skin and lifestyle. I have sensitive skin and have never had any reactions. I had a problem with a delivery , I contacted Ilex Wood and they responded straight away to sort it out . Many Thanks for wonderful products and a great service.
Review of , following an experience of by MARGARET WEBB M.
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10/10, Thankyou received my face cream promptly as always, so happy with 'my little jar of happiness' thank you
Review of , following an experience of by SARAH PITCHER A.
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Lovely products
Review of , following an experience of by ASTRID B.
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Brilliant products & service. Love the feel of the natural ingredients on my skin, which lasts all day. Skin feel soft & supple. On my over 60 year old skin, lines are less visible. Cost is extremely reasonable. I won't shop anywhere else for my skincare products.
Review of , following an experience of by LYNN R.
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I had a terrible very itchy rash appear on my thighs out of the blue. I tried everything then remembered that Calendula is good for such things. I searched on internet but chose this company for the first time and was very impressed with her ethos. Ordered and very quick delivery. Within days I noticed a difference and by the end of 2 weeks it has all but gone and stopped me scratching on the first day. Will definitely use this lovely company again. Thank you for such lovely clean green products 🥰🙏
Review of , following an experience of by LESLEY A.
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Excellent customer service and beautiful products.
Review of , following an experience of by LIS H.
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Ilex Wood is truly a discovery! We are over the moon with the quality of the service and of the products. Highly recommended!
Review of , following an experience of by DENISE M.
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Lovely, ethical company with excellent natural vegan products. I have used two of their creams plus one lip balm - all absolutely lovely!
Review of , following an experience of by CALLUM D. *
*Pseudonymized data at the request of the author
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Very good service and quick
Review of , following an experience of by KIREN N.
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Absolutely excellent product! I used two different face balms... now it must have!
Review of , following an experience of by INNA S.
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Very good products quality service and very good customer service quick delivery.
Review of , following an experience of by BRIAN GODDARD A.
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I've used products from the ilex wood company for several months now. On the whole I love them, I feel better since using them and having moved to their deodorant I am in control of how I smell rather than other deodorants becoming ineffective.
Review of , following an experience of by MR G.
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Fast and efficient.
Review of , following an experience of by RACHEL H.
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Love it. Is improving my eczema, and smells so good.
Review of , following an experience of by JOSÉ L.
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Lovely beautiful products always delivered promptly.
Review of , following an experience of by LISA JACKSON A.
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My lips were a mess, I’m a chewer. They repaired within a day or so but felt lovely straight away. Easy to apply and feels amazing!
Review of , following an experience of by DIANNE H.
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I have ordered the lemon balm & peppermint lip balm previously as I suffer with cold sores. As this was ordered a couple of years ago I had forgotten I had been sent a 10% discount, just after I had made this order I received an email with a 10% discount but it was too late to use! I ordered the Gentle Natural deodorant as the reviews looked very good, however, unfortunately I won’t be using this regularly as it leaves a lot of white residue on the skin and also on your clothes which is a great shame. I will continue to buy the lip balm as this works really well in the prevention and treatment of cold sores.
Review of , following an experience of by MARY M. *
*Pseudonymized data at the request of the author
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Great small business
Review of , following an experience of by RAY JEFFRIES A.
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Really pleased with my order How quick it was dispatched The quality of the product ,I’ve got a full sleeve tattoo on my arm ,and I use it to moisturise my arm ,it’s smells really nice and really brings out the bright colours in my tattoo
Review of , following an experience of by MARK W.
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Lovely indie business with good ethics and integrity 🙏
Review of , following an experience of by JULIE L.
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My parcel has taken 3 weeks to arrive .today I got a customs note to pay 29€ for customs as it's from England. I have still not received my parcel.
Review of , following an experience of by SANDRA O.
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Great service along the way. Wife loves the products 👍🏻👍🏻👍🏻
Review of , following an experience of by STUART PIERCY A.
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Very good product
Review of , following an experience of by XUEQING HONG A.
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The site is user friendly. My order took a while to arrive but everything was fine when it did.
Review of , following an experience of by ELEANOR W. *
*Pseudonymized data at the request of the author
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I’m just finishing my first jar. Have ordered the next. Love the natural feel of the oils. I put the face cream on morning and night. Reasonably priced too!
Review of , following an experience of by MYRA O.
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Love the rose and frankincense smells good not normal cream but much better as it absorbs well but you can still feel it on your face lovely Always get excellent service very happy to recommend
Review of , following an experience of by CELIA ALLEN-BULLOCK A.
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Lovely products from an ethical makerdelivered quickly
Review of , following an experience of by JUDITH D.
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I’m so happy there is a company like The Ilex Wood making good quality and truly natural products. Hopefully they make some hair styling products also at some point, cuz I can’t find anything natural in the market.
Review of , following an experience of by ALEX S.
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Always fast delivery and thoughtfully made products
Review of , following an experience of by CLARE A.
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Easy to use site and quick delivery
Review of , following an experience of by JEAN5574 F.
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Excellent fast service, have ordered several times and always quick
Review of , following an experience of by INGRID STOW A.
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Excellent service
Review of , following an experience of by E N.
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I love the Ilex Wood products, ethics and service. I am now a life long customer. I highly recommend to anyone who is looking natural and ethical skin products.
Review of , following an experience of by BREE K.
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Came quick and with eco packaging!
Review of , following an experience of by PIERS T.
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Beautiful products. I have repeatedly purchased for myself & others x
Review of , following an experience of by DEBORAH GREEN A.
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Great products, found my new favourite brand.
Review of , following an experience of by TEREZA S.
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Great service!
Review of , following an experience of by TOMMY W.
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Quick service, great range of products with natural ingredients & reusable/recyclable packaging. Will subscribe & save next time. Thank you Ilex Wood!
Review of , following an experience of by GEORGE S. *
*Pseudonymized data at the request of the author
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Serum and face cream / started using these products s few years ago / never use anything else - great service , beautiful scents and the textures are wonderful
Review of , following an experience of by MARGARET WEBB A.
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Arrived as promised. Lovely products that work as desrcibed.
Review of , following an experience of by SHARON E.
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Excellent customer service. Product received quickly and in perfect condition.
Review of , following an experience of by JACQUELINE P.
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Arrived really quick as always
Review of , following an experience of by EMMA P. *
*Pseudonymized data at the request of the author
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Lovely creams and eye serum roll on. I waired 2 weeks after purchasing to leave a revie, to see how i get on with them. Would highly recommend, a little goes a long way and i will purchase again. I use rose for the day and bergamot for night.. Perfect!
Review of , following an experience of by EVA R. *
*Pseudonymized data at the request of the author
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I think the ilexwood.com is a good site with a good range of products, unfortunately only 1 product is listed on Amazon.
Review of , following an experience of by JAIME W.
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Easy to navigate the website, nice to read and understand each product. Delivery choice easy, offer discount automatically added that’s a bonus and honestly of the company.
Review of , following an experience of by BOOY CONNOLLY A.
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Very pleased with the Lip balm, definitely has helped with the old sores I had. It is very soothing & has a great refreshing smell
Review of , following an experience of by G T.
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Have just discovered The Ilex Wood while buying for my Mum, then decided to try them myself and have fallen a little bit in love with this company. Their goods are carefully, intelligently crafted, and products feel light yet are very effective. Especially noted as both soothing and restorative if feeling under par. If items feel unaffordable, I would recommend trying their range of small samples (also handy as cute Xmas gifts) and their generous bundles. The products do last well enough. Lots of lovely quality ingredients. Simple attractive packaging too. Although I was quoting it to people as “Alex Wood” on first glance, but not hard to locate it online. My sole negative issue is that is the printed detail on the reverse of the little sample tins is illegible; needs to be bigger or in a different font. People must be able to check ingredients in case of allergies. But otherwise, fab!
Review of , following an experience of by MS J.
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Quality products quick delivery friendly customer service great company can't praise them enough. Regards Brian.
Review of , following an experience of by BRIAN G.
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Fast efficient setvice
Review of , following an experience of by LINDA B.
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Always good service/products and communication.
Review of , following an experience of by CHRISSY REID A.
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Excellent! Love my new deodorant!
Review of , following an experience of by CORINA P.
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Easy ordering, quick to despatch. Love the products
Review of , following an experience of by BARBARA S.
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I've only tried the deodorants, but service, personality, smells and ease of use of the website are all 5 stars.
Review of , following an experience of by J B W.
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The item arrived really quick and I especially like that we are not charged delivery......I will definitely order from this company again.
Review of , following an experience of by MAXINE EDWARDS E.
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Excellent product. 5 *
Review of , following an experience of by ANNA MCINTOSH A.
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I chose these deodorants as they are natural, and my family are vegan.
Review of , following an experience of by AMANDA FULLER A.
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I love the deodorant. Post menopause I have struggled to find a cruelty free brand that can manage my armpits! This is working really well
Review of , following an experience of by CAROLYN MACNISH A.
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Happy with packaging, complementary slip and customer relations….
Review of , following an experience of by PAULA K.
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That’s good, satisfied, I love it.
Review of , following an experience of by PEINCY N.
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Excellent website, user friendly, easy registration.
Review of , following an experience of by HELEN W. *
*Pseudonymized data at the request of the author
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Superb natural products that actually work. Been using facial products for over 6 months & have noticed how my skin looks & feels more 'alive'. No chemicals. No unknown additives. Just pure natural ingredients. Highly recommended. I won't be shopping anywhere else now.
Review of , following an experience of by LYNN R.
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Quick delivery, beautiful products! Thank you
Review of , following an experience of by LEOLIE B.
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Excellent all round. Super quick delivery. This is the third order l have made and definitely will not be my last highly recommend you will not be disappointed.
Review of , following an experience of by TRACEY S.
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Great product and fast delivery thank You!
Review of , following an experience of by CLARE A.
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Lovely products from Ilex Wood, packaged in eco friendly packaging. Came across on Amazon originally and bought the travel pack, loved all the products. Have now bought the larger products and recommended to friends and family!
Review of , following an experience of by MICHELLE C.
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Order came fast and the product looks lovely, but have not had a chance to use it, so cannot comment on the product yet.
Review of , following an experience of by TANIA E.
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Easy to use website. Quick delivery.
Review of , following an experience of by LUCY NEWMAN A.
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Excellent product just love it different from every other face cream have used no water no chemicals just natural oils and products of nature Crafted so well
Review of , following an experience of by CELIA ALLEN-BULLOCK A.
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Really lovely products made from minimal natural ingredients. All feel lovely on my skin.
Review of , following an experience of by LUCY R.
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Ilex Wood is an innovating company with great products, prices, and fast delivery.
Review of , following an experience of by VINCENT SHAMBROOK A.
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Easy ordering - arrived quickly
Review of , following an experience of by MRS B.
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wonderful
Review of , following an experience of by ULLA MERGEN A.
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Great product.. good ebayer would definitely use again.arrived in time.highly recommend.first class.5 star service.
Review of , following an experience of by DAVID W.
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Great products, the face cream and serum is incredible and the salve for aching muscles is great too!
Review of , following an experience of by TANIA L.
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Really quick and nicely packed
Review of , following an experience of by SUE L.
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I ordered facial and body products, that are amazing. My skin looks and feels so healthy. The prices are also very reasonable. I would highly recommend the chocolate and orange body balm. The website is very easy to order from, and my order arrived very quickly. Shall definitely be ordering again.
Review of , following an experience of by NIAMH J.
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Good product
Review of , following an experience of by INGA Z.
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I love my ilex wood moisturiser. This is the second time I have bought it. It lasts ages as you only need a little and although it looks firm in the pot it melts with the warmth of your fingers and goes on so smoothly. It has really benefited my older skin - I am 57 - and all dryness has gone and my skin feels really supple plus it smells amazing ! This time I also bought the lip balm and that it fabulous too !
Review of , following an experience of by JANE G.
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Great effect
Review of , following an experience of by BARBORA V.
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Fantastic company for anyone like me with fair and overly sensitive skin, I've been using their products for a couple of months now and my skin is so much better, I highly recommend people trying their products
Review of , following an experience of by JAMES P.
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All good, very good.
Review of , following an experience of by ELIZABETH W.
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Good.
Review of , following an experience of by PAM K.
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Love all the products.
Review of , following an experience of by SUSIE W.
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Fine
Review of , following an experience of by HANNAH W.
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I’m really happy with the Ilex Wood face care products that I’ve tried. They all keep my face well balanced and looking great!
Review of , following an experience of by AMBER D.
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Excellent product and service.
Review of , following an experience of by ENRICO A.
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Great products, fantastic (delicious) smelling cosmetics. Friendly service.
Review of , following an experience of by HELENE P.
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Lovely website. Very quick delivery and love how it's such a natural product.
Review of , following an experience of by JULIE M.
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A small business with a big passion and it shows Really lovely company to buy from. Very reliable in terms of delivery. I cannot rate them highly enough
Review of , following an experience of by ANONYMOUS P.
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Fantastic company and love the lemon and peppermint salve for my cold sores, works much better than cold sore cream from the chemist and smells lovely too!
Review of , following an experience of by ANOUSKA H.
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The website was very easy to navigate and placing the order was straight forward. Excellent experience. Thank you. 😊👍
Review of , following an experience of by JILLIAN G.
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Always excellent service and excellent communication for the very lovely products of you have sensitive skin as I have they are a joy
Review of , following an experience of by CELIA A.
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Quick and easy service
Review of , following an experience of by DEBORAH C.
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The site was easy to use and in no time at all I had the product in my hand.
Review of , following an experience of by ESTHER M.
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Quick to deliver and no charge postage.
Review of , following an experience of by IAN H.
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I was looking for a deodorant that smelt good and wasn’t packaged in loads of plastic and I found it here. Great.
Review of , following an experience of by PAULINE R. *
*Pseudonymized data at the request of the author
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Ordered the lip balm , have used previously, have not suffered with cold sores since using! Compact pot that lasts ages excellent product
Review of , following an experience of by LYNNE H.
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The website is laid out in a simple to follow format with easy navigation, and a true reflexion of the ethos of natural ingredients
Review of , following an experience of by LYNNE L.
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I've been buying from The Ilex Wood for some time now, I love the products and the service is always exemplary. I'd happily recommend to anyone looking for natural products who wants to support a growing business.
Review of , following an experience of by FIONA H.
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Great products
Review of , following an experience of by PAULA B.
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The product is lovely, goes on the skin with ease and has a lovely smell. Superb customer service. Highly recommend
Review of , following an experience of by MICHELLE W.
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Beautiful products..completely natural. Skin feels amazing. Calendula salve so soothing. Facial serum is perfect.
Review of , following an experience of by MARGARET S.
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Great products, sensibly priced, prompt postage and you can communicate directly with the business owner who is always speedy to reply, helpful and courteous. Will reorder again and again!
Review of , following an experience of by ANDREW R.
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The order processed easily, the delivery arrived in good time. The packaging and container is attractive, making an ideal choice for a gift. I like to be able to support a small, innovative, British-based company.
Review of , following an experience of by PETER R.
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The website was very easy to navigate and I was able to identify the products I wanted quickly and was able to order it with easy - the products arrived in a few days of ordering the lip balm I ordered two pots of the lip balm- which for me have been very good and last for a long time
Review of , following an experience of by JOHN H. *
*Pseudonymized data at the request of the author
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I purchased the pack with 3 different herbal salve tins. I have used the Boo Boo cream the most as I damaged my foot recently and found it helped a lot. Good products. My granddaughter has a skin problem and the Calendula has helped with this
Review of , following an experience of by FRANCES F.
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Fantastic products I love the lemon and peppermint lip balm
Review of , following an experience of by EMMA-LOUISE R.
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Lovely natural products!
Review of , following an experience of by MAISIE R. *
*Pseudonymized data at the request of the author
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Fantastic lip Balm I haven't had any coldsores in nearly 2 years using this. I'll never use anything else
Review of , following an experience of by SAMANTHA C.
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Arrived within a few days of ordering.
Review of , following an experience of by JAMES S.
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My daughter got me some Calendula Salve for my hands ,it's incredible stuff bordering on miracles ,I then got her some Vegan Calendula Salve because she won't use the beeswax one ,I think she's love it
Review of , following an experience of by TREVOR B.
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Great product & efficient subscription system
Review of , following an experience of by ROBIN M.
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A nice and easy ordering process.
Review of , following an experience of by ALISON F.
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Top quality products
Review of , following an experience of by SUSIE W.
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Wonderful customer service, definitely recommend. Many thanks :)
Review of , following an experience of by KATHLEEN S.
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Mostly easy to use, no problems finding and ordering what I wanted.
Review of , following an experience of by ROB L.
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Love this product, keep me smelling fresh all day long and works better than any pther deodorant ive used before, a nice smell too. Ive bought 3 more deodorants where im keen to use a more natural solution.
Review of , following an experience of by JAMES P.
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Consistently Quality product- I have ordered and used for years. Never disappointed. Prompt and friendly service
Review of , following an experience of by JANE E.
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Website easy to navigate and order dispatched quickly. Really like that there's such a good selection of vegan friendly products.
Review of , following an experience of by ANONYMOUS C.
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Very easy website to navigate. Easy to find everything you need. The delivery is very fast. The service has been amazing. I love their natural handcrafted products. I highly recommend them to people. I do wish they would make lotions, shower gels, shampoo, and hair conditioners because if they did. I would buy them.
Review of , following an experience of by CHARLES K. *
*Pseudonymized data at the request of the author
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I love The Ilex Wood and I use the face care products daily. They feel so smooth and rich and make my skin feel clean and soft. The Ilex Wood is my go-to for skin care!
Review of , following an experience of by FIONA P. *
*Pseudonymized data at the request of the author
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Quick delivery.
Review of , following an experience of by MICHELE C.
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Very quality products. I recommend this.
Review of , following an experience of by TANIA P.
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I have used both the rose and the frankincense and bergamot face creams. Both are so natural and smell lovely. They are oily as they are natural but I don't mind this. The face serum is also lovely and smells divine. I also have the roller eye serum and this feels nice when I put it on
Review of , following an experience of by CASEY K.
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Great service at a reasonable price.
Review of , following an experience of by GERALD H.
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Great boo boo balm. Natural, smells great and really worked on dry and cracked skin.
Review of , following an experience of by LAURA N.
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Really easy site to order from and quick delivery.
Review of , following an experience of by JULIE C.
Reviews displayed in chronological order