Reviews TRADEINN RETAIL SERVICES | All reviews of TRADEINN RETAIL SERVICES

5 / 5 1

I have to say I was a little sceptical about ordering having read a lot of reviews, but I can't really fault them, quick delivery and exactly what I ordered.

Review of 23/06/2022, following an experience of 11/06/2022 by ELLIOT M. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Paul , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great service and excellent prices!!

Review of 27/05/2022, following an experience of 16/05/2022 by HARRY J. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Chris , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

My order arrived on the designated date in excellent condition. Got prices on the products I ordered. Highly recommended site. I will definitely order again.

Review of 24/05/2022, following an experience of 18/05/2022 by LAUREN J. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes

5 / 5 1

Superfast exped. I'll gladly buy again, thanx guys✌

Review of 16/05/2022, following an experience of 04/05/2022 by SELINA C. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes

5 / 5 1

best value and quick delivery

Review of 14/05/2022, following an experience of 02/05/2022 by CARMEN W. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes

5 / 5 1

very good value and promptly delivered, product as neeed

Review of 14/05/2022, following an experience of 03/05/2022 by HOLLY C. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes

4 / 5 1

Bästa priset på denna produkt och snabb frakt.

Review of 14/05/2022, following an experience of 03/05/2022 by LEE L. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Hallå, Tack för att du tog dig tid att dela så positiv feedback om din upplevelse med oss. Vi är mycket glada över att ha kunnat betjäna dig bättre. Tack och lyckönskningar

5 / 5 1

Perfect

Review of 13/05/2022, following an experience of 04/05/2022 by MAX R. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes

5 / 5 1

I was struggling to find the product in the Uk so ordered from WaveINN. 8 days from order to delivery, just in time for my fishing trip. Excellent service. I have already placed a 2nd order. Thank you.

Review of 10/05/2022, following an experience of 29/04/2022 by MELISSA R. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Victor , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by Melissa R

I am trying to find LM94 Wafters and Pop ups. Are they discontinued? or short of supply?

Answer by Melissa R

I am trying to find LM94 Wafters and Pop ups. Are they discontinued? or short of supply?

Answer by waveinn.com

Dear customer, Concerning your request this is what is available at this very moment: https://www.tradeinn.com/waveinn/en/shimano-fishing-isolate-lm94-boilie-1kg/137758321/p (10mm) https://www.tradeinn.com/waveinn/en/shimano-fishing-isolate-lm94-hookbait-clug-200ml/137758323/p https://www.tradeinn.com/waveinn/en/shimano-fishing-isolate-lm94-food-syrup-500ml/137757870/p Kind regards

Answer by Melissa R

Thank you

Answer by Melissa R

Thank you

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5 / 5 1

Great website easy to navigate. Prices also good and good reputable products like Nuova Rade.

Review of 06/05/2022, following an experience of 25/04/2022 by BECKY W. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Tony , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great prices backed up with good delivery.

Review of 03/05/2022, following an experience of 22/04/2022 by LILY C. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Alan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Arrived exactly when they said and a great price to ,, to only a week to arrive in the UK

Review of 21/04/2022, following an experience of 08/04/2022 by LAURA S. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear MATTHEW , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

1 / 5 1

Description said a few scuffs but it has hairline fractions coming from all screw holes not happy

Review of 21/04/2022, following an experience of 22/03/2022 by CHRISTIAN J. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Joel, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we would like to investigate your case more closely and have therefore opened a complaint manually for you. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies. Kind regards

5 / 5 1

Fantastic store I can't thank them enough

Review of 06/04/2022, following an experience of 25/03/2022 by AARON J. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear john , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by Aaron J

Keep the deals coming my way

Answer by waveinn.com

Dear John, We'll do our best, thank you very much. We really apreciate your feedback! Have a great day. Kind regards

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5 / 5 1

Again! Super price, product as described! Thank You!!!!....

Review of 02/04/2022, following an experience of 16/03/2022 by JOSHUA R. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Paul , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

top sevice

Review of 02/04/2022, following an experience of 15/03/2022 by ZOE S. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Klaas , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

2 / 5 1

This is my third time using Waveinn and now unfortunately probably the last. I spent a fair bit of time looking for and researching the Penn 460 slammer live liner before committing to purchase it. As always Waveinn was the cheapest place I could find one. Shipping is longer than buying from the UK but always arrives on or just before the estimated time. The packaging is always good and considering how far your package travels, always arrives in pristine condition. HERE'S my issue, The reel which arrived was not the reel which was advertised!!! The pictures and write up of the reel were for a live liner spinning reel which is the reason I went for it. The reel which arived was a Penn slammer 460, which is not a live liner with a rear drag and switch which was clearly pictured in the add, And which was described in the write up!!! Although this reel is a fantastic bit of kit it's not what was ordered or expected. I contacted customer service to raise the issue but have not received any reply for over a week? Admittedly I made it clear that I would keep the reel as I don't need or want the hassle of returning it, I would have expected a response to my query if just for an apology or an explanation?? This has now made dealing with Waveinn in the future a bit of a problem, as I can no longer trust the description of a product and hope to receive what i think I have ordered??? If a supplier goes to the trouble of photographing and describing an item then they should have the decency to supply said item!!! And customer service should have the decency to reply to an Email you would have thought?? One star would be harsh but this review deserves no more than two. This experience is of my own opinion but I hope I brings to the surface a problem that Waveinn should look into, and make any potential buyers ask questions and double check before buying and being disappointed??

Review of 02/04/2022, following an experience of 07/03/2022 by CHLOE M. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Chris, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have had a closer look at your case and forwarded the issue to our returns department. A formal claim has just been opened manually for you now. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some issue related to the order you received. (For example, an item is missing from the order, the customization is missing, the article does not correspond with the product picture etc.) We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies. Kind regards

5 / 5 1

Superb service. Efficient and speedy.

Review of 02/04/2022, following an experience of 07/03/2022 by RUTH R. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear David , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Very fast and safe! Thanks

Review of 17/03/2022, following an experience of 05/03/2022 by GEORGIA C. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Super

Review of 10/03/2022, following an experience of 27/02/2022 by YVETTE J. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Jan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Very good well wrape up and rod in good condition

Review of 04/03/2022, following an experience of 13/02/2022 by OSCAR O. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Delivery was much fast than expected and product was as described and very well packaged. Will not hesitate to use again!

Review of 04/03/2022, following an experience of 14/02/2022 by LINDSAY B. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Matthew , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Goods arrived within the specified time frame. My Shimano reel is all okay straight from the box although I won’t be using it for a month or two. All supplied at a competitive price

Review of 04/03/2022, following an experience of 12/02/2022 by NEIL A. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear GARY , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

1 / 5 1

AVOID!!!! It’s been over three months and I’ve still not received my item. I’ve contacted customer support a number of times and they keep telling me to contact the delivery firm as they can help. I’ve not been able to resolve this problem and I would advise anyone shopping with this company to be careful. The customer service is dreadful!

Review of 04/03/2022, following an experience of 03/12/2021 by OSCAR J. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Hello Aaron, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot. Kind regards

Answer by Oscar J

I’ve given up with this company. I won’t be using them again.they are refusing to take responsibility. It’s been signed for by god knows who and the signature is a pathetic squiggly line. They’ve made no attempt to sign it as me I can even send my driving licence to compare it to.

Answer by waveinn.com

Hello Aaron, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem. Please take into consideration that in case the tracking of your shipment states delivered (with signature), the deadline to file a claim at Royal Mail is seven days. As a copy of your claim to Royal Mail was not provided to us within the mentioned deadline, the claim is directly refused by the shipping company at our end and the "loss" not being confirmed, is not covered by the insurance. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot. Kind regards

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5 / 5 1

I ordered a lowrance hook reveal gps / fishfinder through waveinn kept me up to speed as to where my order was , arrived in the specified time that they predicted, and in perfect condition, not had chance to try it out yet , I would definitely purchase from waveinn again

Review of 04/03/2022, following an experience of 15/02/2022 by LUCY H. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Les , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Excellent. Used WaveInn a few times now, everything has arrived correct, undamaged and surprisingly quickly considering it's imported. Would definitely recommend and buy from again.

Review of 12/02/2022, following an experience of 02/02/2022 by ZACH W. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Phillip , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great hard case perfect for protection of rods and reels, rods strapped in so no movement and still room for other tackle, great value compared to other brands,

Review of 08/02/2022, following an experience of 25/01/2022 by LEE G. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Keith , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Looks good i have not use the rod as yet

Review of 08/02/2022, following an experience of 20/01/2022 by CARRIE P. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Vincent , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Excellent prices, reliable delivery, great website, a trustworthy company to do business with.

Review of 08/02/2022, following an experience of 17/01/2022 by MARIA P. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Garry , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

1 / 5 1

I haven't even received my item that I have paid for

Review of 08/02/2022, following an experience of 14/01/2022 by STEPHEN H. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Hello Scott, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us, please contact our customer service at support@tradeinn.com. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot.

2 / 5 1

Sent several emails, can't give me a simple answer, give up.

Review of 31/01/2022, following an experience of 07/01/2022 by FINLEY C. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Hello David, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is important to us and that is why we have verified your case and identified the problem, a refund was issued a few days ago. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thank you very much. Kind regards

Answer by Finley C

Have not received any refund

Answer by waveinn.com

Hello David, We regret the inconvenience caused, in this case if you have received a wrong product, you must submit a return request through your account. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some issues related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture etc.) If you have any further questions, you can contact our customer service team by sending an email to support@tradeinn.com Kind regards

Answer by Finley C

Your message states that a refund was issued a couple of days ago, this not true, shambles of a company

Answer by waveinn.com

Hello David, We regret the inconvenience caused, if you have received a wrong product, you would need to submit a return request through your account please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some issues related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture etc.) If you have any further questions, you can contact our customer service team by sending an email to support@tradeinn.com Kind regards

Answer by Finley C

Absolute Tosh will not use again.

Answer by waveinn.com

Hello David, We are very sorry to hear that you rated our service as not meeting your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot. Kind regards

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5 / 5 1

Ik leef in Nederland en voor vissen is dit een fantastische winkel veel onbekende en bekende materiaal en molens en reels en betrouwbaar beter dan die groote discountzaken

Review of 06/01/2022, following an experience of 27/12/2021 by ALAN A. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Beste, Bedankt dat je de tijd hebt genomen om zo'n positieve feedback over je ervaring met ons te delen. We zijn erg blij u zo goed mogelijk van dienst te hebben kunnen zijn. Dit soort feedback stelt ons in staat om te identificeren wat we goed doen en waar we moeten werken om de ervaring van onze klanten te verbeteren. Daarom stellen we uw feedback op prijs. Neem gerust contact op met onze klantenservice door een e-mail te sturen naar support@tradeinn.com als u zich zorgen maakt of feedback geeft. Bedankt en beste wensen,

4 / 5 1

Easy to find the item at the website, easy to navigate through the purchase process. The size table matched perfect if you use the one from Helly Hansen. The sizes are a little big so there is room for clothes under it. I bought with DHL 2 days delivery but they didn’t match that, it got halted halfway and arrived after another two days.

Review of 02/01/2022, following an experience of 21/12/2021 by ELIZABETH G. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Joakim , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Item arrived on time and as described

Review of 01/01/2022, following an experience of 20/12/2021 by ETHAN K. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Phil , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Came really quickly considering just before christmas and was what we expected

Review of 29/12/2021, following an experience of 23/12/2021 by JACKSON R. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Yvette , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Delivery is on time

Review of 25/12/2021, following an experience of 13/12/2021 by PETE J. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Peter , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Congratulations to the tem waveinn.com.Product received in good conditions. SHIMANO TORIUM16HGAL works very well.5stars

Review of 25/12/2021, following an experience of 11/12/2021 by JENNIFER W. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear TUDOR , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

1 / 5 1

I returned item so they could fix my item. They send me back other, more damaged item.

Review of 25/12/2021, following an experience of 30/11/2021 by NICOLE T. *

*Pseudonymized data at the request of the author

5 / 5 1

super fast tracked delivery from spain five days well done

Review of 08/12/2021, following an experience of 29/11/2021 by QUENTIN A. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear mike , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Really quick delivery, very nice curado 300

Review of 30/11/2021, following an experience of 19/11/2021 by ROB C. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Leandro , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Witam, miałem do wyboru abo AliExpress lub Twój sklep Waveinn, ale wybrałem Twój sklep, ponieważ przesyłka jest znacznie krótsza i została dostarczona na czas, myślę, że ponownie skorzystam z Twojego sklepu

Review of 30/11/2021, following an experience of 19/11/2021 by CARRIE C. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Drogi Jacku , Dziękujemy za poświęcenie czasu na podzielenie się z nami tak pozytywnymi komentarzami na temat swoich doświadczeń. Jesteśmy bardzo szczęśliwi, że mogliśmy służyć Państwu w najlepszy sposób. Ten rodzaj informacji zwrotnej pozwala nam określić, co robimy dobrze i w jakich aspektach powinniśmy pracować, aby poprawić doświadczenia naszych klientów. Dlatego doceniamy Twoją opinię. Jeśli masz jakiekolwiek wątpliwości lub komentarze, skontaktuj się z naszym zespołem obsługi klienta, wysyłając e-mail na adres support@tradeinn.com. Dziękuję i pozdrawiam,

5 / 5 1

Pokrowiec na wędki MIKADO zgodny z opisem. Krzesełko PRO STAFF MINI zgodne z opisem, bardzo poręczne. Dostarczone w zapowiedzianym terminie.

Review of 28/11/2021, following an experience of 15/11/2021 by NATHAN P. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Drogi Andrzeju , Dziękujemy za poświęcenie czasu na podzielenie się z nami tak pozytywnymi komentarzami na temat swoich doświadczeń. Jesteśmy bardzo szczęśliwi, że mogliśmy służyć Państwu w najlepszy sposób. Ten rodzaj informacji zwrotnej pozwala nam określić, co robimy dobrze i w jakich aspektach powinniśmy pracować, aby poprawić doświadczenia naszych klientów. Dlatego doceniamy Twoją opinię. Jeśli masz jakiekolwiek wątpliwości lub komentarze, skontaktuj się z naszym zespołem obsługi klienta, wysyłając e-mail na adres support@tradeinn.com. Dziękuję i pozdrawiam,

5 / 5 1

Top Service !!!!!

Review of 24/11/2021, following an experience of 14/11/2021 by LILLY H. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Gerson , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

All as described.

Review of 13/11/2021, following an experience of 03/11/2021 by PETE C. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Piotr , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Very fast delivery abroad, easy navigation through the site, good quality products

Review of 08/11/2021, following an experience of 27/10/2021 by ANDREW J. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Adina-Gabriella , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by Andrew J

Thank you very much, I appreciated. Best Regards, Adina Singh

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5 / 5 1

The item was delivered within the times given, it was well wrapped and so in excellent condition.

Review of 01/11/2021, following an experience of 20/10/2021 by LAURA M. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Alan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Thanks very good staff 👍

Review of 31/10/2021, following an experience of 20/10/2021 by OLIVIA R. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Andrej , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by Olivia R

You are welcome 👍

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1 / 5 1

Ordered a fishing rod...bottom section broken..was not during shipping as the pice that broke off was not in box ??? Still in process of trying to contact returns department ??? There online form doesn't work allowing you to submit photos and complaint to continue..just won't let you submit ???....still waiting for reply from other contact options...just chatting with robots

Review of 28/10/2021, following an experience of 03/10/2021 by NOAH P. *

*Pseudonymized data at the request of the author

5 / 5 1

5star

Review of 28/10/2021, following an experience of 14/10/2021 by DANIELLE R. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Brendan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Verry good

Review of 28/10/2021, following an experience of 10/10/2021 by NATALIE S. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Jerry , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Stort sortiment, utmärkta priser, snabb leverans.

Review of 28/10/2021, following an experience of 14/10/2021 by JENNIFER M. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Håkan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Found all the stuff I wanted in one place, price slightly cheaper than any others I could find, very happy with the purchase. Delivery cost of £36.99 was expensive but I was happy to pay to receive the goods on time.

Review of 28/10/2021, following an experience of 09/09/2021 by CHRISTOPHER M. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Hasan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Received a lovely hh hoodie

Review of 28/10/2021, following an experience of 07/10/2021 by YVETTE M. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Agnesa , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Exelllent and fast.

Review of 28/10/2021, following an experience of 08/10/2021 by SOPHIA C. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Irina , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

I have got my order, but it was a little bit long time to get it. I have got what I ordered.

Review of 28/10/2021, following an experience of 04/10/2021 by BECKY P. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Sandor , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

A really excellent Shimano Catana telescopic fishing rod. I love it and it really suits my purposes. It’s just the right size and fits in my day backpack. My only criticism was that the postage was slow but that probably was my own fault because I chose the cheapest delivery option, but it did arrive in good condition. Excellent product!

Review of 28/10/2021, following an experience of 17/10/2021 by JAYDEN J. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Mark , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Quick Delivery with tracking number supplied.Thank you

Review of 13/10/2021, following an experience of 30/09/2021 by ELLIE T. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Digge , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Had concerns about ordering from Europe since Brexit, but need not have worried, delivery for a large parcel was only £7 and actually arrived earlier than promised, excellent service and a great price too.

Review of 13/10/2021, following an experience of 01/10/2021 by QUENTIN K. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear phill , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great and well made product. Easily found on the site. Arrived when expected.

Review of 10/10/2021, following an experience of 29/09/2021 by RAY M. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Stephen , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Brilliant coat exactly what I wanted took a few days to arrive but worth the wait for the price it's much cheaper on this site than any other site I could find :)

Review of 10/10/2021, following an experience of 29/09/2021 by STACEY J. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Chloe , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Fast delivery

Review of 07/10/2021, following an experience of 26/09/2021 by HARRY M. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Romualdas , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

best

Review of 06/10/2021, following an experience of 25/09/2021 by KIRSTEN M. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Miklós , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Very fast on delivery, I'm very happy with the service.

Review of 05/10/2021, following an experience of 29/09/2021 by BARRY B. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Paula , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Excellent service and prompt delivery. Would happily use again and recommend the company.

Review of 04/10/2021, following an experience of 19/09/2021 by JEREMY P. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Wilfred , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

3 / 5 1

Produkten och frakten var helt ok men priset ökade med ca 420:- i Shipping och insurance Fee som inte framgick vid beställningen av varan men wavein korrigerade priset i efterhand.

Review of 29/09/2021, following an experience of 18/09/2021 by PETE B. *

*Pseudonymized data at the request of the author

5 / 5 1

Fantastic service arrived on time. Happy with purchase. Would highly recommend

Review of 28/09/2021, following an experience of 18/09/2021 by CHARLIE C. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear David , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Nice company !, Good fishing-gear for low prices, Fast delivery and afterpay. Will order again ! Thumbs up from Holland

Review of 27/09/2021, following an experience of 18/09/2021 by STEPHEN M. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Wilfred , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Excellent quality and very fast delivery. I would shop here again. My compliments and recommendations.

Review of 22/09/2021, following an experience of 11/09/2021 by WILL Y. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Igor , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Wery fast straight forward I will go back and buy something again 😊

Review of 15/09/2021, following an experience of 04/09/2021 by SEBASTIAN P. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Kornel , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great products, good prices and quick delivery. Returns are handled swiftly and correctly.

Review of 09/09/2021, following an experience of 30/08/2021 by FRANCESCA P. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Gijs , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Good price and fast delivery

Review of 05/09/2021, following an experience of 25/08/2021 by NICOLE E. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Kalle , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

excellent

Review of 31/08/2021, following an experience of 21/08/2021 by BENJAMIN C. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Vlado , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

👍 super

Review of 26/08/2021, following an experience of 16/08/2021 by JULIA M. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Claes , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Not my first time… once again excellent service!

Review of 22/08/2021, following an experience of 11/08/2021 by LUCY M. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Dimitrios , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Top class all round 10 🌟

Review of 20/08/2021, following an experience of 09/08/2021 by FAYE M. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear William , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Tent delivered in timescale and in good order.

Review of 10/08/2021, following an experience of 29/07/2021 by SAMANTHA S. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Andrew , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

:) :) :)

Review of 27/07/2021, following an experience of 18/07/2021 by JASMINE M. *

*Pseudonymized data at the request of the author

5 / 5 1

Wszystko ok. Trzeba tylko poczekac na dostawe.. Ceny super

Review of 18/07/2021, following an experience of 08/07/2021 by EMILY W. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Drogi Łukaszu , Dziękujemy za poświęcenie czasu na podzielenie się z nami tak pozytywnymi komentarzami na temat swoich doświadczeń. Cieszymy się, że mogliśmy służyć Państwu w najlepszy sposób. Ten rodzaj informacji zwrotnej pozwala nam określić, co robimy dobrze i w jakich aspektach powinniśmy pracować, aby poprawić doświadczenia naszych klientów. Dlatego doceniamy Twoją opinię. Skontaktuj się z naszym zespołem obsługi klienta, wysyłając e-mail na adres support@tradeinn.com z wszelkimi wątpliwościami lub komentarzami. Dziękuję i pozdrawiam,

5 / 5 1

GOOD

Review of 15/07/2021, following an experience of 06/07/2021 by MICHAEL H. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Flaviu Aurelian , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

I allwas get my order in the time Spesiel the price is the best

Review of 13/07/2021, following an experience of 03/07/2021 by TIFFANY L. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Jamal , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

1 / 5 1

I ordered a upf50 sunhat with a relatively large brim , it was send from Spain to The Netherlands in only a foil bag, resulting in brim being bend and making the product therefore not useful at all. I contacted customer service, which was a disasted (I was asked to use yet another and another way of contacting, instead of sending a simple link to website where the damaged product should be announced). After a lot of struggle just to send the complain, I was contacted by the customer service with a rediculous offer of an €8 discount on a +/-€50 worth damaged hat if only I wouldn't send it back... I still did return the product. Now the status says that the estimated delivery time is 3-4 weeks(!!!!!!!!!). I am a person ordering 99% of what my household needs online, but this is just beyond what I could imagine can go wrong with returning a product . I will definitely NEVER order here again! What a disaster! I don't even know if/when I will get my money back. Totally unacceptable!!!!

Review of 12/07/2021, following an experience of 02/06/2021 by ALFIE R. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Hello Paulina, We regret the inconvenience caused, in this case our returns department already proceeded to make a refund of you return, you will receive your money directly in your method payment between 3 to 7 working days, we are really sorry about the inconveniences caused. Have a good afternoon Regards,

Answer by Alfie R

Hi, I received an email confirming that I should receive the transfer in the coming days. Unfortunately, all in all the experience with the webshop is terrible.

Answer by waveinn.com

Hello Paulina, Of course we will take your comments into account for a constantly iprovement, we are really sorry about the inconveniences. Regards

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5 / 5 1

Thank you very much all perfect

Review of 12/07/2021, following an experience of 29/06/2021 by CHRISTIAN R. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Jurijs Armstrong , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by Christian R

I am glad to work with you

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5 / 5 1

Delivery was quite fast and questions were answered swiftly.

Review of 12/07/2021, following an experience of 24/06/2021 by CAITLIN A. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Konsta , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Very easy to deal with and fast delivery. Just what Like.AAA

Review of 28/06/2021, following an experience of 18/06/2021 by LOGAN P. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Gerard , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

First class service and product

Review of 21/06/2021, following an experience of 11/06/2021 by HARVEY E. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Steve , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Very good page and stuff

Review of 08/06/2021, following an experience of 27/05/2021 by ROWENA M. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Mario , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

The goods arrived exactly on time and in excellent condition. The packaging was perfect

Review of 28/05/2021, following an experience of 17/05/2021 by TANYA H. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Naomi , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Good website, product as described, very fast delivery

Review of 27/05/2021, following an experience of 16/05/2021 by DAISY S. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Lasse , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

The price was good. This time the item came fast, most appreciated. Had no concerns with customer service so far so can’t tell. Happy!

Review of 12/05/2021, following an experience of 02/05/2021 by RAY C. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Afro , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Ordered the Shimano FX 1000 spinning reel tuesday and recieved it the following friday . Superb service and really fast shipping . Will buy from WaweInn again without hesitation . Kind Regards ******* *******

Review of 12/05/2021, following an experience of 27/04/2021 by ANTHONY R. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Kenneth , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Vry good

Review of 29/04/2021, following an experience of 19/04/2021 by EDWARD P. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Tosho , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

All good. Thanks. I will order again in the future.

Review of 22/04/2021, following an experience of 07/04/2021 by MATILDA E. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Mark , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Everything about ordering and receiving the product was great. Easy to order and price was the best I could find. Order arrived quickly.

Review of 21/04/2021, following an experience of 10/04/2021 by ROSS G. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Joseph , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

very good shop :)

Review of 23/03/2021, following an experience of 15/03/2021 by JULIE B. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Piotr , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

God quality fast delevery

Review of 11/03/2021, following an experience of 01/03/2021 by SCARLETT R. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear David , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Excellent,trouble free ,speedy service highly recommended!

Review of 05/03/2021, following an experience of 22/02/2021 by DAVID K. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Alan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

cannot fault waveinn have now placed and received my second order in 2 months both have been excellent arrived on time and got exactly what i ordered on their amazing online shop no need to shop around anymore

Review of 04/03/2021, following an experience of 22/02/2021 by COURTNEY L. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear lee , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

2 / 5 1

I am very unhappy because I have not received my order yet and you tell me that the pandemic is to blame while I have received a later order from you.

Review of 04/03/2021, following an experience of 08/02/2021 by SOPHIE T. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Good Morning Evangelos, We are really sorry about your commnents, however we already verify your case, and we can see that your order was delivered eb 12, 2021 13:38-Delivered - Signed for by: STILIANESISDHL Express (Piece ID)-CORFU Please if you need assistance, feel free to contact our customer service sending an email to support@tradeinn.com Regards

5 / 5 1

Very quick delivery nice produkt

Review of 09/02/2021, following an experience of 31/01/2021 by TOM M. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Marcin , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great quality and was delivered in no time.

Review of 08/02/2021, following an experience of 28/01/2021 by PHILIP W. *

*Pseudonymized data at the request of the author

Answer by waveinn.com

Dear Patsy , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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