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Review Summary
Tikamoon comes across as a brand people return to for its easy browsing, clear pictures and inspiring selection. The furniture and bathroom pieces are often described as well made, with a solid feel that makes the whole purchase feel reassuring from the start to delivery.
Delivery
"Easy ordering, prompt and slick delivery as usual. A website that gives the purchaser confidence to buy."
"From start to finish, everything went as it should. Great product and great delivery."
"Website informative and straightforward to navigate. Easy to order, delivery was on time and as described. More than happy."
Digital experience
"It is easy to navigate and find the right product"
"Website is good"
"Navigation on the site was fine. Good service and happy to recommend. Lovely chair too.!"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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Judith B.
27 Sept 2026
Verified reviewEasy ordering, prompt and slick delivery as usual. A website that gives the purchaser confidence to buy.
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Stephanie N.
27 Sept 2026
Verified reviewFantastic quality. Beautiful wood
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Colin S.
27 Sept 2026
Verified reviewI ordered premium delivery service but they did not remove the packing material from the delivery address.
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Elaine P.
26 Sept 2026
Verified reviewFrom start to finish went perfectly .p
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Jeremy T.
26 Sept 2026
Verified reviewFrom start to finish, everything went as it should. Great product and great delivery.
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Claire P.
26 Sept 2026
Verified reviewGood quality product
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Richard D.
25 Sept 2026
Verified reviewEasy ordering, happy with the value and especially after discount - really nice piece of furniture. Long lead in time to delivery, however, although this was no issue in this case.
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Claire M.
25 Sept 2026
Verified reviewAlways such a beautiful selection of items.
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M. B.
22 Sept 2026
Verified reviewIt is easy to navigate and find the right product
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K. H.
22 Sept 2026
Verified reviewWe love the quality of the furniture BUT we had a problem with the TV unit, the doors were lopsided and uneven, this was very noticeable as the doors had fancy lockinging plates, we had a problem as we had selected premium delivery and they took the packaging- it took of back and fro with Tikamoon- in the end we had to get a carpenter to realign the doors, they stated that there multiple holes inside meaning they had obviously had an issue with them, due to Tikamoon not being able to send a new unit until October we had to accept a discount- the shelfs inside were also missing screws to hold them up- we are still waiting for these....... This is not the first time I have bought from them, felt very disappointed in the fact that we were promised a new unit and had confirmation and then a week later was told unit was now out of stock, meaning we had to accept a frankly small compensation or store a big unit( with no space or packaging) - The lopsided doors were very obvious and noticeable in a expensive unit that is the centrepiece of our lounge- It looks beautiful fixed - but the back and fro was not good-
Reply from Tikamoon.co.uk
Hi, thank you for taking the time to leave feedback. We are very sorry your recent experience did not meet expectations, especially as a returning customer. Please get in touch with our customer service team via the Contact Us page so we can look into any outstanding issues and support you further. Kind regards. tikamoon team
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Jairabanu M.
22 Sept 2026
Verified reviewexcellent description of products
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Samantha T.
22 Sept 2026
Verified reviewWebsite informative and straightforward to navigate. Easy to order, delivery was on time and as described. More than happy.
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Ben B.
22 Sept 2026
Verified reviewQuick and easy to buy from. Fast delivery although they weren’t allowed to open the packaging to take out drawers to help get it up the stairs so we had to have the delivery left on the wrong floor and deal with moving it to the right place ourselves.
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C. V.
22 Sept 2026
Verified reviewUnfortunately, I found that the photographs on your website are not representative of the actual colour of the product received.
Reply from Tikamoon.co.uk
Hello, We're sorry your experience did not meet your expectations. Thank you for taking the time to let us know, your feedback helps us improve how we present products online. Kind regards. tikamoon team
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Vassa N.
22 Sept 2026
Verified reviewBeautiful , very well made garden chair, very well wrapped and delivered promptly.
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Karen H.
16 Sept 2026
Verified reviewBeautiful river stone hand basins
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Diogo C.
16 Sept 2026
Verified reviewI have bought a TV stand a night stand from Tikamoon and couldn't recommend more, their products are stylish and well crafted and the the fact they are delivered already assembled and in such great condition and care is definitely a premium add on to already a premium brand and products
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Mei L.
16 Sept 2026
Verified reviewWebsite is good
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Sukhi P.
16 Sept 2026
Verified reviewThe website was easy to use however sinknarrived smashed in half.
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Yiyan G.
16 Sept 2026
Verified reviewI have made several purchases at tikamoon. I like their design and quality, and the price is reasonable.
Reviews displayed in chronological order
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