Customer reviews
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Lovely quality item at a competitive price compared to other similar(ish)items on the market. Attentive customer service and fast enough delivery for us. Will buy again and also recommend to others.
Review of , following an experience of by JASON M.
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An excellent company to deal with. Very efficient and professional. My second purchase from here. The furniture is stylish and good quality and a very good price. Wouldn't hesitate to recommend
Review of , following an experience of by CAROL K.
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Great website, with stunning furniture.
Review of , following an experience of by LIMITED A.
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Beautiful items and beautifully packaged. No complaints (other than it was a bit heavy to get upstairs!)
Review of , following an experience of by PAUL A.
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Super responsive. Honest time estimates. Everything went completely smoothly plus I love the products. I have gone back 4 times so far.
Review of , following an experience of by SEBASTIAN S. *
*Pseudonymized data at the request of the author
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very clear site and complete information
Review of , following an experience of by MARCO M.
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A beautiful solid chest of drawers in solid teak, sturdy and well made with smooth gliding drawers.
Review of , following an experience of by KAREN W.
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A really nice product - a coffee table - which is sturdy, simple, stylish & Scandi! Lovely clean lines which adds to its overall charm. Well pleased with my purchase.
Review of , following an experience of by MARY S.
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Good
Review of , following an experience of by KIRSTIE S.
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We bought a Vanity Unit and Mirrored Bathroom Cabinet. Long lead time but we knew that when we ordered them, excellent quality would highly recommend.
Review of , following an experience of by IAN N.
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Solid wood furniture, really good quality and lovely designs.
Review of , following an experience of by INGE O.
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Good quality chairs at a reasonable price. Second time we have bought from this company.
Review of , following an experience of by PAUL C.
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Well packed and really nice wooden furniture.
Review of , following an experience of by FLEUR K.
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The site was a breeze to navigate, and the delivery team was excellent!
Review of , following an experience of by JANETTE P.
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Excellent service, quick delivers and taken upstairs with no problem - very helpful delivery team.
Review of , following an experience of by JAYNE H.
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Lovely unit, really easy to assemble, very pleased with my purchase and the experience overall.
Review of , following an experience of by SARA L.
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We ordered 2 Eden bedside units and unfortunately, one had been dropped in shipping. Tikamoon were very helpful in organising a replacement, and communicated well throughout. Highly recommended supplier.
Review of , following an experience of by PAUL T.
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I love the headboard and delivery was very quick. They even rearranged to a weekend although normally only deliver during the week. Would definitely order again
Review of , following an experience of by AMY M.
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I find the furniture from Tikamoon very high quality. I have now ordered different items from them and never encountered any issues. If you are looking for simple high quality wood furniture this is the brand for you! Some of the items are untreated raw wood which I didn't realise at the time but they do state it on their website clearly so the mistake was more on me. Regardless, I just bought a wood oil stain and everything looks great!
Review of , following an experience of by FRANCESCA Z.
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Beautiful coffee table, came already assembled.
Review of , following an experience of by GALEN H.
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Great products, good quality and we received them quite fast!
Review of , following an experience of by JOANA B.
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A beautiful product. I will definitely be buying it again in the future.
Review of , following an experience of by KATIE H.
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Good quality furniture. It arrived well-packed and was easy to assemble.
Review of , following an experience of by AMY T. *
*Pseudonymized data at the request of the author
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Tikamoon has absolutely great products, and this last purchase was the third through them. I cannot recommend the company enough, from the ease of use of their website to their excellent customer service. The descriptions of the products on the site are fantastic, from visual images to spec drawings.
Review of , following an experience of by JESSICA C.
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I’m really happy with my purchase and the experience of buying from Tikamoom, which included help from their customer service team.
Review of , following an experience of by ANNA K.
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Very easy to place the order, great images on the website showing the products. I had reservations about the time it would take for the product to arrive in the U.K. but I need have, it arrived very quickly.
Review of , following an experience of by PAUL R.
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The site was very clear with good pictures of the furniture. Also good diagrams of the measurements so we knew it would fit in the room.
Review of , following an experience of by DEBORAH S.
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Very good service. Order arrived as expected.
Review of , following an experience of by AMANDA B.
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Delivery arrived unexpectedly and not by arrangement as expected. Promised two person delivery to room of choice did not happen. Delivery person dumped items just inside door and then left quickly not allowing time for item to be checked over. Box was undamaged so it looks like the item was packaged up and sent out for delivery without any quality control in place. Gaps and cracks in the woodwork. I have sent photos of how poor the quality is. As I am disabled having suffered a brain tumour the box wasn’t opened until I had a tradesman come this morning to fit the vanity unit. This was when I discovered that the vanity unit was very poorly put together. This also meant I had paid for a tradesman to come and he couldn’t actually get the job done.
Review of , following an experience of by SHEENA M.
Answer by tikamoon.co.ukFlagHello, Thank you for sharing your experience with us. We sincerely apologise for the issues you've encountered regarding the delivery and quality of your vanity unit. We understand how frustrating this must be, especially given your circumstances. Your feedback is important, and we will investigate this matter further to ensure improvements are made. Please reach out to our customer service team so we can assist you more personally. Best regards. tikamoon.co.uk team
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Easy to use and filter products, good images also includes customer reviews of products which is helpful when choosing
Review of , following an experience of by VICKI S.
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Easy to order and fast delivery.
Review of , following an experience of by RU N.
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I have brought off Tikamoon before and have returned to buy something else which I am very pleased about
Review of , following an experience of by MISCHELLENE H.
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Great products onthe website. We love what we have bought for the garden and cannot wait for spring and summer to come back around. Definitely recommend the product, the service, and the delivery guys were super helpful and lovely too.
Review of , following an experience of by MARISSA C.
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Very easy to order online with very quick response . The item was delivered within 5 days . Great quality piece of furniture that will outlive me !!
Review of , following an experience of by NIGEL N.
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Beautiful product! Excellent service!
Review of , following an experience of by LISA WILSON H.
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The TV unit is great, just what I needed. The matching coffee table was badly finished. I had to return it as Tikamoon didn't offer any other satisfactory option. There were many emails, before I resolved it by saying I would return the coffee table. I then had to pack it, which was not easy for a large heavy coffee table, and the delivery company had removed the packing as part of their service. After I had spent several exhausting hours packing it, Tikamoon said I didn't have to after all!
Review of , following an experience of by BARBARA D.
Answer by tikamoon.co.ukFlagHello, Thank you for sharing your feedback. We're pleased to hear that you loved the TV unit, but we're sorry to learn about the inconvenience you faced with the coffee table and the return process. Your experience is important to us, and we appreciate your comments as they help us improve our services. If you have any further concerns, please do not hesitate to reach out. Best wishes. tikamoon.co.uk team
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I’m so impressed with Tikamoon! The furniture is beautifully made, solid, and exactly as pictured. Delivery was smooth, and the packaging kept everything in perfect condition. Customer service was helpful and quick to respond to a small question I had. My space looks amazing now — I’ll definitely be ordering from them again!
Review of , following an experience of by SALLY C. *
*Pseudonymized data at the request of the author
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Quality of the product is very low I've sent the chairs back 10 days ago and still no reply regarding my refund. The chairs are very poorly made with cracks and. Hopped colour on them.
Review of , following an experience of by NEWSHA M.
Answer by tikamoon.co.ukFlagHello, Thank you for sharing your experience with us. We sincerely apologise for the issues you’ve encountered with your chairs and the delay in processing your refund. As advised in our correspondence, the refund can take up to 4 weeks, but if you would like to receive it sooner, please let us know and we will action it for you. Please feel free to reach out to our customer service team, and we will do our best to assist you further. Thank you for your understanding. tikamoon.co.uk team
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Although media unit was faulty it looked really nice and we had no trouble over the delivery people taking it straight back (worth having the unpacking service). Then we had an excellent response from Tikamoon who looked at the item, immediately handled no fuss refund and after reviewing said the manufacture didn’t meet their standards - so would not want to resend the product. All the signs of a good, responsible company. Hope to reorder the unit when new stock is available, and would use Tikamoon again.
Review of , following an experience of by RICHARD D.
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Easy to place an order and efficient customer service.
Review of , following an experience of by JAYNE C.
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Well laid out website with a good variety of top quality products
Review of , following an experience of by COLIN R.
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I am very happy with the furniture from Tikamoon. It is heavy, excellent quality and well designed. I have a tv stand and table in oak and they complement each other very well and work well with the rest of the room.
Review of , following an experience of by JOSEPHINE H.
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Lovely furniture. I have 5 pieces already from them and the quality and design is beautiful
Review of , following an experience of by STACEY K.
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Had an awful experience largely as a result of BJS My experience of the service of this company is nothing short of atrocious The Tikamoon customer care team were great though I didn’t even get my complete order so haven’t yet had a chance to even give an appraisal of the product I attempted to purchase
Review of , following an experience of by THEO M. *
*Pseudonymized data at the request of the author
Answer by tikamoon.co.ukFlagHello, Thank you for sharing your feedback. We're truly sorry to hear about your experience with your order and understand how frustrating this must be for you. We appreciate your kind words about our customer care team and would love the opportunity to resolve the issues with your order. Please feel free to reach out to us directly for further assistance. Kind regards. tikamoon.co.uk team
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Great ideas
Review of , following an experience of by LOUISE E.
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Beautifully packaged. Excellent product, as described. Can’t wait to buy my next item.
Review of , following an experience of by DEBORAH F.
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Very happy with sideboard and tv unit, good quality
Review of , following an experience of by SARAH W.
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The quality of product, communication throughout the process and delivery are all excellent.
Review of , following an experience of by KAY D.
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No issues with site!
Review of , following an experience of by GAIL S.
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Lovely goods great service
Review of , following an experience of by MATTHEW M.
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Easy to navigate - good choice
Review of , following an experience of by REBECCA O.
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Amazing quality product, fast delivery. Will definitely be buying from Tikamoon again.
Review of , following an experience of by AIMEE D.
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Good site. Customer service were quick to reply to emails but unsatisfactory in the resolution.
Review of , following an experience of by SIENA R.
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Couldn’t find the wood treatment iproduct on your website (which I had bought before) so used your chat service. It came up with the product straight away which was easily ordered and received very quickly
Review of , following an experience of by JENNY B.
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The website is easy to navigate, the products in the images are staged beautifully and makes you want to design your home in the exact same way. Everything is categorised well and easy to find what you want and also inspiration for things you didn’t know you wanted.
Review of , following an experience of by PUI-YI W.
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Very easy order process and the delivery guys were great - they brought it upstairs as asked and took all the packaging away, perfect!
Review of , following an experience of by KATHERINE L.
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Love Tikamoon furniture, good price and great workmanship. Only down side is the waiting time for delivery.
Review of , following an experience of by SCOTT A.
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Before placing an order, I had a very useful call with customer service who helped me figure out if the chairs I wanted to order were right for me. The delivery was also very efficient.
Review of , following an experience of by EMMANUELLE A.
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Very nice visual website with great 3D videos clearly showing the trades what they need also.
Review of , following an experience of by ELLIE D.
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Easy website to navigate. Clear illustrations and dimensions are given. Good quality products. Stylish and unique. Good delivery service and excellent customer after care.
Review of , following an experience of by KATHLEEN J.
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Everything went perfectly from doing the search, making my choice and finally paying for the item
Review of , following an experience of by LOUIS M. *
*Pseudonymized data at the request of the author
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I have now purchased from Tikamoon twice, and both occasions have been incredibly positive. What was good: Products - (dining chairs and wall hook) were very high quality and look amazing. Delivery - quick and updates along the way
Review of , following an experience of by CRAIG S.
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Can’t fault the service
Review of , following an experience of by JAYNE E.
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It’s a beautiful piece.
Review of , following an experience of by RUBY P.
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Very easy to navigate the site and order. Deliver was also good
Review of , following an experience of by ANA SOFIA G.
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Lovely furniture 2 garden chairs and a pretty wicker chair for the bedroom
Review of , following an experience of by JENI U.
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Delivery was very straight forward and I am really pleased with the products- love them !
Review of , following an experience of by TINA A. *
*Pseudonymized data at the request of the author
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Great product . Gives me joy ever time I walk past it in my hallway. Arrived on time. Delivery drivers were courteous. Enjoyed the fact that it was made in France, in fact that is what encouraged me to buy it !
Review of , following an experience of by ANN M.
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Arrived well packaged . Prompt delivery. Very pleased with sturdy 😁headboards they lovely against the wall at top of beds.
Review of , following an experience of by JORDAN T. *
*Pseudonymized data at the request of the author
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Most of our items were damaged and the wood used warped before even installing.
Review of , following an experience of by JAKE B.
Answer by tikamoon.co.ukFlagHello, Thank you for sharing your experience with us. We’re truly sorry to hear that the items you received were damaged and that you faced issues with the wood warping. We understand how disappointing this can be and appreciate your feedback. If you’d like to discuss this further, please reach out to our customer service team for assistance. Best regards. tikamoon.co.uk team
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Great product and excellent customer support from Ornella who couldn't have been more helpful or responsive
Review of , following an experience of by NIC C.
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Great product
Review of , following an experience of by ASHLEY G. *
*Pseudonymized data at the request of the author
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Website is user friendly
Review of , following an experience of by LUCAS K. *
*Pseudonymized data at the request of the author
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from start to finish the whole process is very organised and perfect
Review of , following an experience of by TALIH B.
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From choosing the table and bench to delivery all was excellent. The furniture exceeded our expectations and was easy to assemble- though the allen keys could possibly be of a better quality. Would definitely purchase more products from Tikamoon.
Review of , following an experience of by PETER F.
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Site was easy to use and showed a good example of each piece of furniture. Delivery was seamless. So pleased with my wonderful piece of furniture, cannot stop looking at it. It is exactly what I wanted.
Review of , following an experience of by BERNADETTE CECILIA H.
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Top quality
Review of , following an experience of by HABIBUL I.
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Very prompt service from order to delivery. This is my second purchase from Tikamoon and I would order again. Lovely individual pieces and in my experience brilliant customer service. If there is a problem they acknowledge it and act accordingly to solve the problem in a timely and accommodating fashion.
Review of , following an experience of by KAREN N.
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Absolutely splendid wooden furniture, I adore timber wooden surfaces and would highly recommend it to those who share my appreciation.
Review of , following an experience of by PETER B.
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Love the solid wood furniture
Review of , following an experience of by SUSAN R.
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Beautiful bedside cabinets, slim yet sturdy and look beautiful in bedroom
Review of , following an experience of by ALISON K.
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Quality was superb and delivery was excellent. Can't complain!
Review of , following an experience of by PRISCILLA C.
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I’ve purchased a few things now from Tikamoon and I am absolutely thrilled with everything I’ve received
Review of , following an experience of by CAROL C.
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We waited about 6 weeks to receive 2 Gaby outdoor garden chairs (at £139 pounds a chair) and were excited to receive them. The chairs we sent stacked one on top of the other and were impossible to remove them individually without breaking into the packaging and protective padding. Once we unpacked them and actually used them we discovered that one of them was very wobbly due to a bent leg. This was very disappointing considering the long lead time. Nevertheless, we had faith in the customer services (CS) team so we took pictures and contacted the them. The CS team offered us a £20 pound refund / £35 Tikamoon voucher for the faulty chair or us needing to return and wait another 6-8 weeks for a chair to be replaced but only if we could use the packaging, which we could not as it was damaged and disposed of before we realized the wobble. After back and forth with the CS team they agreed to give us £40 pounds partial refund (an improvement from the £20 originally offered but still laughable compensation considering the price of the chair, so a bad CS experience overall. It's disappointing to receive a defective product but it happens, what we found more unacceptable is the way the CS team handled this and options available. Doesn't give us any confidence in acquiring more furniture from Tikamoon due to both quality issues and poor CS. TLDR; - Defective Product / Quality Issue for Gaby Metal Garden Chair - Laughable Customer Service
Review of , following an experience of by MARCO B.
Answer by tikamoon.co.ukFlagHello, Thank you for sharing your experience with us. We genuinely apologise for the issues you encountered with the Gaby outdoor garden chairs and the handling of your concerns by our customer service team. We understand how frustrating this must be and appreciate your feedback, as it helps us improve our services. If you have any further questions or would like to discuss this matter more, please do not hesitate to reach out. Kind regards. tikamoon.co.uk team
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We’re are happy with the new table and chairs
Review of , following an experience of by HENRY Q.
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All good and as hoped for.
Review of , following an experience of by ALISON R.
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Easy to navigate, full of ideas for how to put the overall look together.
Review of , following an experience of by JOYCE F.
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We ordered an oak single vanity unit. Whilst it’s not installed yet, the quality is good. It came very well packaged which was reassuring.
Review of , following an experience of by CAROLE W.
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I had absolutely no problem with my order, the delivery and the quality of the product. All went very smoothly and I am very pleased with my purchase.
Review of , following an experience of by PAS P.
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I stumbled upon tikamoon whilst scrolling Instagram and looking for furniture ideas for my new home. I biught some bed some bedside tables from you, and I was so so pleased with the quality, the look, the originality, the customer service, the delivery choice, and the packing. I was so happy I decided to buy the matching TV unit! Can not fault you guys. I've had so many compliments already. Thank you!
Review of , following an experience of by ANDREA P.
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I love this table. It’s sleek, good looking and functional. Perfect size and the drawers and hidden shelves are the best feature to keep clutter away. Excellent value as well!
Review of , following an experience of by KIRSTEN L.
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Easy website, easy ordering. Highly recommend.
Review of , following an experience of by JOANNA D.
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Great quality and looks perfect in location.
Review of , following an experience of by SHARNE P.
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Lovely furniture. 1 item was damaged in transit and customer services very quickly arranged collection and refund
Review of , following an experience of by SARAH S.
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Love our eden cabinets - bought three and put coloured glass on top so looks like a classy side board now.
Review of , following an experience of by JANET S.
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Smooth transaction, on time delivery, product just as described. Good quality bamboo.
Review of , following an experience of by AMANDA L.
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Excellent product. Service was seamless.
Review of , following an experience of by ANN H.
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Love this product. It looks better than I had hoped. Excellent customer service and delivery too.
Review of , following an experience of by ELEANOR R. *
*Pseudonymized data at the request of the author
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The site has all the information needex
Review of , following an experience of by LYNNE B.
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Delivery was great and plenty of info about delivery. The site was more difficult to navigate putting in keywords did not always find the item searched for so navigated through the site.
Review of , following an experience of by SUSAN R.
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Great product, great communication and fast delivery
Review of , following an experience of by LIZ C.
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Everything has been very good. The website is easy. Delivery was good with information from the team easy to use and change. The delivery team were considerate and helpful. We are very pleased with the design and comfort of the product.
Review of , following an experience of by STEPHEN W.
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Loved the product
Review of , following an experience of by DAN G. *
*Pseudonymized data at the request of the author
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High quality item which matched the website.
Review of , following an experience of by JILL L.
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Before ordering I had a query so telephoned to get assistance. This was easy and the contact gave good advice. The delivery company that Tikamoon use was exemplary - lots of updates and it was also easy to contact them directly when our plans changed. Last of all, we are delighted with the product we ordered - Adele rattan headboard. It was well packaged and is of good quality and looks classy.
Review of , following an experience of by KAREN B.
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Quality product, value for money, professional customer service and on time delivery.Highly Recommended
Review of , following an experience of by RICHARD S.
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