buyleatheronline.com

Customer reviews for buyleatheronline.com

4.8 / 5 1

Calculated from 615 reviews obtained over the last 12 months

3174 reviews since 09/09/2017

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Information buyleatheronline.com

  • Company

    Mapel & C srl

  • Description

    Buy online the leather for your products! With over 70 years of experience in this field, Buyleatheronline.com represents the world biggest online leather supply store where to buy leather hides. We puts at your disposal our knowledge and experience to offer an innovative and affordable shopping experience. On our website you can order what you need directly from the comfort of your home, all kinds of leather you will find are of Italian origin, well described and carefully selected from the best tanneries and fashion firms. Thanks to consolidated relations with the best tanning industries and International brands we can offer unbeatable prices and an incomparable variety of leather. Buy now the leather that best suits your needs!

  • Address

    Via Nazario Sauro n°51 56024 Ponte a Egola

  • Website

    https://buyleatheronline.com

  • Category

    Clothing and accessories

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Customer reviews

  • 5 / 5 1
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    Great service and excellent quality.

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  • 5 / 5 1
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    Very good, great service. I would recommend.

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  • 5 / 5 1
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    Excellent quality and matches the description. I have purchased multiple times and will continue to do so.

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  • 5 / 5 1
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    Zeer goede site-navigatie. Zeer goede respons op e-mails.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Proven to provide quality leather and great service

    Review of , following an experience of by

  • 5 / 5 1
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    Love the leather. I usually get it faster directly from overseas than domestically. I feel like I don’t have quite the variety (for MY tastes) but what I do get is great!

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  • 2 / 5 1
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    Won't be shopping again.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Excellent service. Courier service lost my package, but "buyleatheronline" send me new package without extra charge.

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  • 5 / 5 1
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    Great products!

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  • 5 / 5 1
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    Easy to order, nice selection. The package arroved in Finland in about two weeks

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  • 5 / 5 1
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    Overall I am happy with experience. Leather prices are good, it came fast and it is mostly as described

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  • 5 / 5 1
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    Only issue was the time between ordering and delivery. Items received were perfect.

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  • 5 / 5 1
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    Great pricing and fast delivery. Product in great shape on arrival. I can’t ask for more.

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  • 5 / 5 1
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    As a newbie to leatherwork, I think the navigation is really good. There is also a lot of info about the leather itself - which is usually lacking on other sites I’ve tried.

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  • 5 / 5 1
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    All perfect ,recomand :)

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  • 5 / 5 1
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    Excellent products

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  • 5 / 5 1
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    I'm happy that I finally found a readable supplier with good customer support. For me, it's a big deal. With a great range of leathers and fast delivery.

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  • 5 / 5 1
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    My order shipped fast and the products are excellent quality! I will definitely buy here again!

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  • 5 / 5 1
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    A fantastic source of excellent leather. Reliable delivery and good quality splitting service

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  • 4 / 5 1
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    The only reason i gave it 4 stars is that i was expecting the shipping to be a day or two earlier due to 2-3 day shipping

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  • 4 / 5 1
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    Fast delivery

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  • 5 / 5 1
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    Always well packaged for its international travel to us.

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  • 5 / 5 1
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    Packed really well and came in perfect condition. I had a problem with two items in my order, which was resolved through detailed updates and an open exchange. Leather should really be bought in person and this was nearly as good as doing it yourself. I am overall very happy and will buy from them again.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    I love the site because of the large selection of leathers. I would like more colour availability in the future but am happy with what is available now.

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  • 4 / 5 1
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    Shop ships as expected. 1 week for europe shipment is fine.

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  • 5 / 5 1
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    Initial contact was great. I’ve asked for leather suggestions to accommodate my line of products. They came back to me on the same day with several suggestions. We arranged a sample delivery, which arrived in around 2 days. At this stage I knew that this company will be my new leather supplier. They are great!

    Review of , following an experience of by

  • 3 / 5 1
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    I've had great service and received a great product in the past. This time my order was on the small side. Yes they explained to me that it was within the parameter of the fine print I should read. As a returning customer I was expecting a little more than " your leather square foot size fell within the boundaries of what you should read in the fine print." How about a simple "sorry for sending such a small hide. You can bet the next one will make you smile." My bad, it's all on me. I should have read the fine print.

    Review of , following an experience of by

    Answer by buyleatheronline.com
    Flag

    Hello Gary, as we explained you there is a tollerance of 20% applied on each average size of each item. This information is not written into a fine print, this information is written on Terms & Conditions and also on our FAQ page. We apologize if you have not read the our T&C that is a contract you sign before placing the order, where you can be informed about our policy and rules. If you have any other doubt, please do not hesitate to tell us. Thank you

    Answer by Gary B
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    So you are really not apologizing for anything, just apologizing that "I" did not read the contract. That's really good. After spending several years as a Human Resource VP, even I never heard that one.

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  • 4 / 5 1
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    Good quality leather as usuall, but shipping takes to long to arrive. 1 month from order confirmed to goods delivered.

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  • 5 / 5 1
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    Products were exactly as expected, prior to shipment the support was in contact that there is a defect on one product and asked how to proceed with a picture of the defect.

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  • 5 / 5 1
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    Thank you, very nice leather:)

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  • 5 / 5 1
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    This site propose good leather quality for its price, shipping fees are really great, you can contact them on their email and get the answers you need !

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  • 5 / 5 1
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    Good quality and fast delivery

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  • 5 / 5 1
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    Thank you very much :) everything is excellent at you, I feel to be in a real community, in a big family where my projects are always valued and where people - your wonderful team - is always helping me, by chosing for me the bundle what I dream of :) As always with you, the LOVE and respect you put in chosing my bundle of leather is tangible, I can effectively feel the good vibe of people who are thinking to me not as 'just a client' but as a valued family member. Grazie mille, lovely team :

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  • 5 / 5 1
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    Better then expected

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  • 4 / 5 1
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    Fast delivery, thank you. The quality is very good as usual.

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  • 5 / 5 1
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    Nice product

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  • 5 / 5 1
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    The quality of the leather is always very good, and customer service is exceptional! There was a problem with my order, but they worked with me to achieve a resolution that I was happy with. This is the only place I go to order leather for my bags!

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  • 5 / 5 1
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    Best leather ever

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  • 5 / 5 1
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    So far I have been more than satisfied with every product I have received. Handling times vary a bit, but once the order is shipped, international shipping is lightning fast!

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  • 5 / 5 1
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    As described, we'll packed and quickly sent

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  • 5 / 5 1
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    Good quality leather

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Great communication. Received a day early, love the leather. Price was really good. The whole transaction was great. Highly recommend and will definitely make future purchases

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  • 5 / 5 1
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    Better quality than I expected. Great service. Contacted them them and they are very responsive! Highly recommend!

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  • 5 / 5 1
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    Beautiful pieces, excellent quality as always, and various colours. A very good assortment of shades of each colours, and literally, ALL colours of the rainbow exist in the bundle! I am amazed of the good vibe of my bundle, I can feel the respect and the love put in the fulfillment of my order. A big THANK YOU , mille grazie, for the wonderful person(s) who chose my pieces! :) I am very happy :) You put my brain to work, in order to find the right idea of products which can enhance the beauty of these leathers, if this may be possible :) Wonderful job! Mille grazie, sei un tesoro :) (excuse my poor Italian, please)

    Review of , following an experience of by

    Answer by buyleatheronline.com
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    Grazie Mille! :D

  • 4 / 5 1
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    Purchasing was easy online. Shipping is where I ran into issues. The company had emailed me back eventually with proof of them emailing me before hand, but I could not find where they could have went to in my email. I am not the most tech savvy so possibly some sort of filter that only lifted after so many emails were sent? They were helpful once I reached them and were able to offer a resolution to my missing package.

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  • 4 / 5 1
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    Took a week from ordering to shipment, but its understandable when ordering in December...

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  • 5 / 5 1
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    ABSOLUTELY STUNNING!! I purchased red metallic mirror leather and its beautiful. I will definately buy more from this dealer,!!

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  • 2 / 5 1
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    Not the best customer service. Slow shipping

    Review of , following an experience of by

    Answer by buyleatheronline.com
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    Hello Bob thank you for the order. As explained via email, the long waiting (of which we apologize) was due to many orders received, and there was a banner on the website advising customers of this delay. The courier took many days to deliver and this may be due to Christmas period or/and if you are located in a remote area, usually for USA delivery time is 48/72h for most of locations. For the size, pls send us some pictures for verification as even if we indicate an "average" size but the leather should be close to that indication. Thank you

  • 5 / 5 1
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    Very quick and a lot of mails to keep me updated !

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  • 5 / 5 1
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    Very easy to work with and have SUPERIOR leather at reasonable prices.

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  • 5 / 5 1
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    They sell quality and give perfect service! I absolutely recommend them!

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  • 1 / 5 1
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    The piece i received was a lot smaller than the average in the description. I wrote the company to express my displeasure and never received a response. I will not purchase from them again

    Review of , following an experience of by

    Answer by buyleatheronline.com
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    Hello Joseph We replied to your email below on 30th nov, the same day you wrote us providing you explanation and information. This is what we replied: Hello Joseph Thank you for order and feedback Consider we have a maximum accepted tolerance of 20%, the pieces are verified before sending them and if outside the tolerance the customer is advised before. https://buyleatheronline.com/en/content/1-frequently-asked-questions-faq Of course we try to mix bigger and smaller skin in one order but sometimes it is not possible The average size is taken for the item according to the item kind and its features In any case if you fell that your skin is too small we are more then happy to give you a compensation, as voucher, or selecting a bigger skin in next order, or whatever you prefer.

  • 5 / 5 1
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    Excellent customer service and super fast shipping. Thank you for another successful order.

    Review of , following an experience of by

  • 5 / 5 1
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    Thx for the eather!!!! It's very beautiful, and it's super.....! Y want buy more!!!4/5

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    The transaction went quickly and without any problems.

    Review of , following an experience of by

  • 5 / 5 1
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    Great quality and speedy service as always

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  • 5 / 5 1
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    Le cuir est magnifique et son épaisseur à été réduite comme je l'avais demandée

    Review of , following an experience of by

  • 5 / 5 1
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    Love shopping on buyleatheronline.com! They make it easy to find the leather that you are looking for and buy it. Followup is excellent and shipping is fast. Yes, I will be back.

    Review of , following an experience of by

  • 3 / 5 1
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    The service was ok. But I was very disappointed with one the of the products I bought it.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by buyleatheronline.com
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    Hello Ana We received the pictures, you never used bellies and as explained you the bellies can have natural marks near the border that are negligible because what counts is the central part as small defects on the border can be easily avoided. We suggest to take shoulders if you need a more "perfect" item. Thank you for you time and order.

  • 5 / 5 1
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    Excellent service when I couldn’t get my order exactly as I wanted. Extremely quick shipping, from Italy to Norway the next day.

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  • 5 / 5 1
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    So pleased with my order.. really fast delivery and quality leather.

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  • 5 / 5 1
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    Delivery to Germany very fast ! Nice contact to the seller. This is where you should order your quality leather !

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  • 5 / 5 1
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    Easy to find the leather I needed for my project due to very detailed description. Excelent customer service.

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  • 5 / 5 1
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    This company is great. The leather is beautiful and it came very quickly. DHL updated me every day on where the shipment was and when it would arrive.

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  • 5 / 5 1
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    I really like the availability of the leather I like. Shipping is always fast and the packaging is fantastic. My go to for leather.

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  • 5 / 5 1
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    Beautiful leather. Very well packed and it arrived surprisingly fast. Thanks.

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  • 5 / 5 1
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    great service

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  • 5 / 5 1
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    Excellent everything! Top quality, fast delivery. A BIG special THANK YOU ( mille grazie! :) to the wonderful people who chose for me this magical beauties: all the colors are beautiful, and they challenge my creativity :) I would like to have also the mind (and the feelings) of that special person who put together this bundle, because it really looks like the rainbow, perfect match for a magical collection :) Thank you, and Merry Christmas to you and your families :)

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  • 5 / 5 1
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    I'm very happy with my purchase. I'm from Québec, Canada and I was a bit upset to order leather online in Italy as it was quite a great cost and the material had to travel a long way to reach my house, but everything was great. At my first attempt, I had to send an e-mail to doublecheck my order because I made a mistake at first and the very next day I had an answer from Mr. Tommaso Ciardi. Thank you! Will order again for sure!

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  • 4 / 5 1
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    Le seul point négatif que je pourrais donner est le temps qu'ils mettent avant d'expédier le colis.

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  • 5 / 5 1
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    Great firm to deal with, service, quality, dispatch and delivery are always excellent. Very happy with my dealings with this company.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Extremely helpful staff, and surprisingly fast shipping to the USA.

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  • 5 / 5 1
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    I have used this Company for several years and in spite of EU changes re Britain, I still find their product superior to many others. Their service is excellent considering the many “hoops” the Company has to go through to reach me! I would be happy to talk to anyone wishing further details.

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  • 5 / 5 1
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    The only site I ever bought leather straps from. Site is easy to use and I find what I need fast.

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  • 5 / 5 1
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    great site, quick delivery

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  • 5 / 5 1
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    Excellent product and quick shipping. First class all the way.

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  • 5 / 5 1
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    Incredibly fast shipping from Italy to the United States.

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  • 5 / 5 1
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    Very good service and excellent products + great choice

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  • 5 / 5 1
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    Buy Leather online.com sells thd most beautiful leathers. I'm never disappointed with the quality of the leather or the packaging. I am however disappointed with the courier service they use. Orders get delayed, up to date tracking is never available, so you never know when your order is going to deliver. The courier knocks on the door, drops the leather over my front gate which is visible to everyone as I live on a main street directly opposite a school. My gate is an open 5 bar gate. The courier takes off, I wave to him to come back but he does not want to obtain a signature for delivery and instead writes on the online delivery that he left the package at the side door...which is a fabrication as I only have a front door to take deliveries.

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  • 5 / 5 1
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    The site is easy to navigate and descriptions of goods is accurate

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  • 5 / 5 1
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    Fast shipping and good value

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  • 5 / 5 1
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    Very happy with purchase

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Easy to work. Kind staff.

    Review of , following an experience of by

  • 5 / 5 1
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    Cette fois-ci la livraison a été très rapide, conformément à ma demande. Les lanières de cuir sont de très bonnes qualitées.

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  • 5 / 5 1
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    Very nice leather!

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  • 3 / 5 1
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    took 17 days to arive but products good

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  • 3 / 5 1
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    Fairly good quality but I've had better.

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  • 4 / 5 1
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    Honestly, I love buying from this business and they have excellent customer service and products. The only reason for 4 stars instead of 5 is because every side I have ever received is at least a square foot less than the average size they advertise on their website. Either I have terrible luck or they should adjust the average size on the product pages. With that said, I will not hesitate to use them again in the future!

    Review of , following an experience of by

  • 4 / 5 1
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    The choice of leathers and descriptions are great. However, shipping is unreliable. It is slow and inaccurately advertised. Last time, I paid for a DHL delivery within 3-4 days. I had to wait for two weeks, and somehow I got redirected to UPS, which is not at all the same as DHL. I wouldn't risk making an express order here, would be money wasted.

    Review of , following an experience of by

  • 4 / 5 1
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    The leather is perfect for my needs, good quality with high cutting yield. One skin was a different colour from sample sent, luckily my client liked it and was happy for me to make their bag in this new colour.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Customer service was helpful in clearing up any questions I had with their services and options. Order shipped very quickly and was well packaged to prevent damage to the hides. Hides came in with minimal imperfections, 3 marks, one of which looked like a scratch from the person who handled the order. Very happy with the quality and services. Splitting services split the hide evenly and did a great job will use them again.

    Review of , following an experience of by *

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  • 5 / 5 1
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    Very good.

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  • 5 / 5 1
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    Great leather selections, fast shipping.

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  • 5 / 5 1
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    I was absolutely delighted with everything and can’t wait to make something beautiful with it❤️. I would definitely order again😊

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  • 5 / 5 1
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    Good products, delivered with no problem

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  • 5 / 5 1
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    as always, great quality leather and quick delivery

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  • 2 / 5 1
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    The half hides were very disappointing. I asked for not too thick leather. The leather came and it is very thick and hard not suitable for the sewing machine so I will not be able to use them. The remnants are just perfect they will sew well and make small things, so I’m pleased with them. My problem but I didn’t anticipate import taxes so it was very expensive.

    Review of , following an experience of by

    Answer by buyleatheronline.com
    Flag

    Hello Marianne Thanks for the order and feedback You indicated in order notes “Colourful pieces not too thick” This doesn’t means nothing to us if not only referred to the mixed item you ordered “remnants” Indeed for normal leathers you need to request custom splitting to a desired thickness! You find this info in many parts of our website With no indications leather is sent at original thickness If you do not require the splitting service we send leather at original thickness, as we though the note was only referred to scraps, because you need to indicate an exact thickness reduction that can be 1mm, 1,2mm, 1,5mm and so on.. like all customers do ;) So pls consider to make a return and have it split down if you cannot use it Also pls not that the “bad” review is not justified in our opinion Let us know how we can help you

  • 2 / 5 1
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    I have ordered frrom you three times. The skin was good twice. The third time the skin came back bad. Dry, hard skin. This leather cannot be processed.

    Review of , following an experience of by

    Answer by buyleatheronline.com
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    Hello Pavlo, thank you for your order, pls note this item is made of mixed skin, so the quality of them can change over the time, sometimes you can get a softer one sometime an hard one or little difference in finish and feel. For any kind of additional info or assistance pls contact us via email.

  • 4 / 5 1
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    When things go wrong, they fix it. That's worth something and well appreciated. As far as the leather goes, I have always favored BLO as their un-dyed veg- tan is high grade with practically no waste. As a purchaser always make sure you measure.

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  • 5 / 5 1
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    Great color and leather. Shipping was fast and transparent.

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