Customer reviews
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Pro markers were easy to order from website and we're posted out quickly and well packaged, notifications were given on the delivery progress also. Overall very pleased with this company.
Review of , following an experience of by INDIA K.
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All came quickly and safely. Easel is light & easy to assemble.
Review of , following an experience of by ROBERT J.
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Good value, timely delivery. Perfect.
Review of , following an experience of by MANISH K.
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Quick delivery and so easy to choose individual markers
Review of , following an experience of by JENNIE C.
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I had trouble ordering on line as it kept rejecting my email as already being in use. I phoned customer services and was helped through the process by a lovely lady called Megan. She was so pleasant and helpful. 10 out of 10 for her help.
Review of , following an experience of by BARBARA P.
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all good , well pleased
Review of , following an experience of by FRANC B.
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Very prompt and efficient service with no drama! Exactly what you want
Review of , following an experience of by TIM B.
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Once I found what I wanted it was good quality and arrived ok
Review of , following an experience of by TOM W. *
*Pseudonymized data at the request of the author
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Easy to navigate and speedy checkout and delivery.
Review of , following an experience of by TERANCE E.
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Excellent service and product. Very pleased with the easel. Easy to assemble.
Review of , following an experience of by CATHY A.
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Easy to find what I wanted online.Delivery prompt
Review of , following an experience of by PATRICIA S.
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Excellent service and fantastic prices on acrylic paint. I'm going to take advantage of the sale to stock up further !
Review of , following an experience of by CAROLE S.
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Well informed at all stages of the order and a speedy delivery.
Review of , following an experience of by DIANE H.
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Worth the money. Bought for my partner who suffers from a bad back. A really helpful bit of kit.
Review of , following an experience of by THOMAS M.
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Arrived in good time and great quality folio and sleeves
Review of , following an experience of by DAVID R.
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Nice straightforward transaction. I needed paper, they had the paper I wanted and they supplied it in a timely manner.
Review of , following an experience of by ADRIAN C.
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Great products at good prices.
Review of , following an experience of by STEFAN M. *
*Pseudonymized data at the request of the author
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Great thanks
Review of , following an experience of by OSCAR M. *
*Pseudonymized data at the request of the author
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Paint was received quickly.
Review of , following an experience of by BRIAN K.
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Bought these for my creative grand daughters, and the L O V E them! The range of colours is fabulous. They love clipping them together in groups. Best of all they are great for colouring in and being creative. Useful bag. A great buy.
Review of , following an experience of by HELEN H.
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Super quality and a super price
Review of , following an experience of by JAMES B.
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Excellent fast delivery of easels for display of photo collages for a celebration birthday. Nice looking and at a very good price. Paid extra for faster shipping which was as expected. Would certainly buy from this site aain.
Review of , following an experience of by TATIANA L.
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Good selection of products. Prompt and secure delivery.
Review of , following an experience of by GERALDINE M.
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Website is easy to use and there is an excellent choice of products. Items arrived on time and well packaged.
Review of , following an experience of by ROBERT L.
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Came across this site whilst having some birthday money to play with. Their prices were great, and as I spent over £50, I also received free delivery. Delivered very quickly, and goods were very well packaged. Would use again and would definitely recommend this company.
Review of , following an experience of by PETER M.
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Great value
Review of , following an experience of by DAN N.
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Took longer than I expected to arrive but everything perfect.
Review of , following an experience of by HANNAH M. *
*Pseudonymized data at the request of the author
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Excellent Customer Care….but sadly let down by the Couriers used….. and quality control.
Review of , following an experience of by SUE S.
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Excellent products, prices and service.
Review of , following an experience of by BARBARA W.
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Excellent product excellent value excellent service
Review of , following an experience of by RHIANNON M.
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Received all in good order and as expected
Review of , following an experience of by JOSE O.
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Very straight forward site to place the order. Fully informed of the delivery process. Excellent service. Thank you.
Review of , following an experience of by LAURA K.
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Items were a reasonable price and items packaged well so arrived safely. If there was anything negative to say it would be it took 6 days for my order to arrive but they use Evri to deliver so I'm not surprised.
Review of , following an experience of by VERONICA C.
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Great service and prices have a great selection
Review of , following an experience of by RAINE H.
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My order was processed quickly and efficiently. I was pleased with the pencils I'd ordered.
Review of , following an experience of by DEAN H. *
*Pseudonymized data at the request of the author
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Excellent value for money. Ordered arrived well packaged, reusing a box from one of their suppliers so being environmentally conscious.
Review of , following an experience of by SARAH R.
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Good
Review of , following an experience of by DAVID G.
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I found navigating the CowlingAndWilcox website really enjoyable - easily finding everything I need in no time at all! My items were thoughtfully packed and delivered in good time too. I am delighted with the quality of the items I purchased. I’d highly recommend CowlingAndWilcox for all your art materials.
Review of , following an experience of by DJ C.
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Excellent quality of paints, prices very competitive but delivery slow, wasn't willing to pay an extra £6.odd for next day delivery.
Review of , following an experience of by GEORGE R. *
*Pseudonymized data at the request of the author
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Lovely and helpful staff.
Review of , following an experience of by FERGUS C.
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Good range of products and fast delivery. Price quite good too.
Review of , following an experience of by ELIZABETH B.
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Excellent product and fantastic value for money. The perfect size for a larger project. Excellent communication from C&W too, confirming my delivery address. 10/10.
Review of , following an experience of by MIKE B.
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Great 👍 fast delivery 🚚 excellent seller
Review of , following an experience of by RICHARD S.
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Well priced, good range and quick delivery.
Review of , following an experience of by LESLIE W.
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good delivery time , and there art goods always tops
Review of , following an experience of by LINDA H.
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The prices were absolutely amazing. Customer service was good too. The packaging and/or delivery was unfortunately dreadful, all the things came slightly damaged and the box was just battered
Review of , following an experience of by MARTIN D.
Answer by cowlingandwilcox.comFlagThank you for taking the time to review us. I'm so sorry your parcel arrived damaged. We normally make a real point of packing parcels as well as we can so it's very disappointing your parcel arrived damaged. Can I please check do you think it was poor packaging from us or rough handling from the Carrier? I need to check so that we know where to target our improvements. I'll ask one of our customer service team to get in touch with you so they help you with your issues. Once again, I really apologise for the issues you've faced. Kind regards, Guy..
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Everything arrived quickly and in tact! The whole process was easy and it’s very good value for money!
Review of , following an experience of by RUTH B.
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A good price and prompt delivery
Review of , following an experience of by JOAN H.
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I found navigating the cowlingandwilcox.com website very enjoyable - no stress there, as it has been very carefully thought out. As a result, I was able to easily find and select exactly the products I need. My items arrived very thoughtfully packaged to keep them undamaged. I am delighted with the quality of the items I bought: a desk-top easel, pastel paper pad, putty rubbers and pastels. The customer service I received was excellent - friendly, informed and professional. My box arrived in very good time too. All in all, a very positive first time purchasing experience with Cowling and Wilcox - it won’t be my last! I very highly recommend both the company and the products at cowlingandwilcox.com.
Review of , following an experience of by DJ C.
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Fast dispatch and brilliant packaging. Will definately order again :)
Review of , following an experience of by DIMITRIOS C.
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Good Quality Paper
Review of , following an experience of by CONRAD DANIEL A.
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Really pleased with products and price, delivery quick and no plastic packaging. This was my first order and would use again.
Review of , following an experience of by STEFANI B.
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I chose Cowling and Wilcox because their prices for the paper I wanted were better than competitors. My order was very well packaged, and sent out promptly. There was a delay in delivery by Evri, but the parcel was handed over to me the day after it was expected.
Review of , following an experience of by SONIA E. *
*Pseudonymized data at the request of the author
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Order came promptly. Thankyou
Review of , following an experience of by CATHERINE G.
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The website is 5 stars. Items packaging not so good. The boxes of the items were of poor quality and didn't look new.
Review of , following an experience of by LUKE H. *
*Pseudonymized data at the request of the author
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Always look here for reductions , good company swift delivery but others can be more so but I use another company regularly due to other reasons
Review of , following an experience of by GINNY W.
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Good quality box easel at a great price and First class customer service. My first Oder arrived damaged and was promptly replaced with apologies without any hassle. Highly recommend this retailer.
Review of , following an experience of by COLIN C.
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Every aspect of the order and delivery excellent!
Review of , following an experience of by HEATHER P.
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Very good service matching their goods
Review of , following an experience of by ARTHUR S.
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I purchased in the sale. Order was promptly sent, well packed, and arrived safely. I have not had much time to try the quality of everything I bought.
Review of , following an experience of by KATHARINE S.
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Excellent service
Review of , following an experience of by AMELIA C.
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Good service very helpful.
Review of , following an experience of by SAMUEL P. *
*Pseudonymized data at the request of the author
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The item was delivered on time and was exactly the right product for removing the residue of the painting cleaner. Very pleased with the service and prompt delivery
Review of , following an experience of by GEORGE W.
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Easy to order. Prompt delivery. Used this product for many years and find it excellent. Good on price, will use you again. Thank you
Review of , following an experience of by CHRISTINE D.
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Great products really good quality. And I thought prices are really reasonable.
Review of , following an experience of by IAN D.
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Very good, great service. I would recommend.
Review of , following an experience of by JOHN R.
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Really pleased with my table top easel.!! Nice and compact.
Review of , following an experience of by ROSIE D.
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Great value for money and great sevice even to our remote isles.
Review of , following an experience of by JAN J.
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Good service and delivery
Review of , following an experience of by PHIL G.
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I’m a recent customer and I have been impressed with the range of products, the prices and the service.
Review of , following an experience of by DAVID T.
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Speedy delivery brilliant price.
Review of , following an experience of by TONY M.
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Can't fault anything. Price, delivery, communication all excellent.
Review of , following an experience of by KAREN K.
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Great service from very helpful staff.
Review of , following an experience of by DUNCAN P.
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Great company with a loads of great products.
Review of , following an experience of by KAREN M.
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Really impressed with the quality and prices they offer.
Review of , following an experience of by VE B.
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Good quality products at a very good price. Delivery as specified, would purchase again from Cowling and Wilcox and would recommend
Review of , following an experience of by RITA E.
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easy to use site quick service
Review of , following an experience of by NEIL M.
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The order was dealt with very promptly and I was kept informed of the progress. Item was received in mint condition and I am pleased with it.
Review of , following an experience of by HOWARD M.
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Paid for the next working day, the order came quickly but damaged. Disappointed!!
Review of , following an experience of by JAVI P.
Answer by cowlingandwilcox.comFlagThank you for taking the time to review us. I'm so sorry your product arrived damaged. Our customer service team has now been in touch with you and I understand we're sending out a replacement at our expense. Once again, I'm sorry for the inconvenience and please don't hesitate to get in touch if you have any further issues. Kind regards, Guy.
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Great service. Excellent value for money. Quality products. I live in North Devon & purchase online from Cowling & Wilcox. I have experienced a fantastic service & I can highly reccomend others to purchase from this Excellent company!
Review of , following an experience of by LYNNE P.
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The website was straightforward and the processing of the purchase easy. I had no difficulty with any of it.
Review of , following an experience of by PHIL W.
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The wooden box table easel is perfect for my needs and at a very reasonable price. Delivery was certainly as I asked as far as where I asked it to be placed ie at the back of my house but think it could have been put on top of a bin rather than just been left on the ground behind my garden gate. That apart I am overall pleased.
Review of , following an experience of by SUE S.
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Great choice and competitive pricing
Review of , following an experience of by JOE S.
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Very happy with the service and would recommend. quick delivery.
Review of , following an experience of by JEANETTE S.
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All fine
Review of , following an experience of by MAUD E.
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Site is easy to use and deliveries are always quick and well packaged.
Review of , following an experience of by JANET G.
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Service was good and what I expected. Web site easy to use, ordering simple. delivery time was Ok and the correct items were delivered.
Review of , following an experience of by GEOFF E.
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amazing prices for great products
Review of , following an experience of by OLIVIA B.
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order arrived in good time and was complete
Review of , following an experience of by S M.
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Very good value for high quality materials Good delivery
Review of , following an experience of by CAT M.
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Professional company, excellent prices and choice of products, as described and fast delivery. More than happy to recommend Cowling and Wilcox. Will use them again without hesitation.
Review of , following an experience of by DENISE W.
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Lovely packed and tracked. Thank you
Review of , following an experience of by CHARLOTTE P.
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Good range of products and I was kept informed via email about delivery progress
Review of , following an experience of by ROSEMARY T.
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Very good service, as described and delivered quickly.
Review of , following an experience of by KERRY M.
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Easy to order. Order arrived well packed in a few days. Very pleased with the products.
Review of , following an experience of by DIANA H.
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After buying online several times, I'm quite envious of people who shop in their stores. The contact and customer service is so personal and friendly, and staff really know their stuff. Obviously the range of stock and their prices are bang on, but great service is what makes them my first choice for buying my art materials online.
Review of , following an experience of by JO K.
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Very prompt delivery and just as described
Review of , following an experience of by JAN B.
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Found the site good, the sale items good value, delivery quick, packaging was somewhat less than good, a slightly damaged package. However all the art materials have survived ok, just one or two broken charcoal sticks. I will be using again.
Review of , following an experience of by BIDDY B.
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• Standard delivery took almost a week to reach me. • At the time of my order, the website stated 'Spend over £60 and receive a free brush', but my free brush was not included with my order. OK, it's supposed to be free so I technically am not missing anything from my order, however, the offer was the reason I kept my order above £60; so I was disappointed by this. Despite this, I would still order from Cowling & Wilcox again. To give four stars would indicate I had no problem with my order, however, because of the non-inclusion of a specified free gift and/or no explanation as to why there wasn't one with my order, I have to give neutral three stars
Review of , following an experience of by JAY C.
Answer by cowlingandwilcox.comFlagThank you for taking the time to review us. I'm so sorry it took so long to arrive as we send all our standard deliveries out on a 48 hour tracked service. I can only apologise for this on behalf of our Carrier as I see we sent it out the day after we received the order. Concerning the free brush, I'm so sorry you didn't receive it. We did run out of stocks early but I'll see if I can find one for you. We'll be back in touch soon. Kind regards, Guy. ** Update ** HI, we've found you one of our free brushes in our shops and we'll send it out to you as soon as we receive it back. Once again, sorry for the inconvenience.
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Website easy to manage and excellent offers on many items. There was a slight delay in my order but after contacting the team that were very helpful, this was sorted out super quick, phone call within hours, and I received it very quickly and very well packaged. I would definitely purchase from them again. Julie
Review of , following an experience of by JULIE W.
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Good value
Review of , following an experience of by WIKTORIA K.
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Product is superb quality
Review of , following an experience of by SARAH H.
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Excellent
Review of , following an experience of by JENNIE W.
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The easel was delivered at a time that suited me, excellent customer service
Review of , following an experience of by CHRISTINE L.
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Great service. Quick delivery. I like that I was informed when my goods were dispatched and when delivered. Good quality products. The site was easy to navigate and there such a good range of items that I felt inspired to create more than I had originally planned.
Review of , following an experience of by SHARON G.
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Good well made product. Looks good and meets the requirements for an A3 workstation
Review of , following an experience of by HEATHER W.
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Good selection of products good prices delivery was good and reasonably priced
Review of , following an experience of by JANICE H.
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Everything arrived the only minor problem was it took 5 days instead of 3.
Review of , following an experience of by LINDA L.
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All good thank you.
Review of , following an experience of by NIGEL M.
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Efficient service. Quality product
Review of , following an experience of by TINA J.
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Fast delivery
Review of , following an experience of by PHILIP K.
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no problems
Review of , following an experience of by CAROL H.
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Everything was well packed and exactly as I wanted - good quality ite
Review of , following an experience of by JANET O.
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Very satisfied with the customer service, fast delivery and excellent quality of the goods.
Review of , following an experience of by MARGARET P.
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Delivered on time. No issues at all.
Review of , following an experience of by TOM R.
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It does what it says on the can. Really happy with purchase.
Review of , following an experience of by AMANDA V.
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Ordered promarkers arrived promptly and well packaged. It’s a shame you have to order so many at £2.50 to get the free postage?
Review of , following an experience of by CAROLE A.
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Fantastic service!
Review of , following an experience of by HELEN W.
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Great product fast and reliable service. Will order again
Review of , following an experience of by RYAN T.
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Excellent post service help. Great to speak to someone straight away that was dealing with my product query .. fabulous it felt like a company that knew their customers
Review of , following an experience of by LYNN J.
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Excellent!
Review of , following an experience of by ALISON D.
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My first order was dealt with efficiently
Review of , following an experience of by DAVID G.
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I rate them very highly
Review of , following an experience of by THOMAS B.
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Received very quickly within the time quoted
Review of , following an experience of by HELEN T.
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Superb service, lovely items promptly dispatched and well packaged. Great!!
Review of , following an experience of by BHAVNA B.
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Wonderful thank you!
Review of , following an experience of by WAN LIN Q.
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Straightforward and hassle free
Review of , following an experience of by EILEEN C. *
*Pseudonymized data at the request of the author
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I've never ordered from cowling and wilcox before but I will definitely order from them again.
Review of , following an experience of by JOANNE B.
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Excellent value and service
Review of , following an experience of by CHRISTOPHER C.
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Everything fine.
Review of , following an experience of by IAN S.
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Great discount on this product and it arrived on time.
Review of , following an experience of by MUHAMMAD A. *
*Pseudonymized data at the request of the author
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The easel I bought is absolutely fantastic. Strong and well made. Great price in the sale. Prompt delivery, well packaged and great communication. Highly recommend this company.
Review of , following an experience of by BEVERLEY O.
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Easy to use site and a great range of products . Always competitive on price. Prompt delivery.
Review of , following an experience of by JOHN M.
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Good service.
Review of , following an experience of by GRAHAM B.
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excellent service.
Review of , following an experience of by MARGARET T.
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First class product and service
Review of , following an experience of by TINA T.
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Very efficient ordering process and prompt delivery. The paints were an excellent price, well packed and as advertised.
Review of , following an experience of by HELEN H.
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Great products, great price & efficient delivery
Review of , following an experience of by ANITA F.
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I rang to ask for a repeat order and spoke with customer services. Happily I was able to reorder and paid on card.
Review of , following an experience of by TANYA H. *
*Pseudonymized data at the request of the author
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Fairly straightforward to navigate Decent description and clear pricing
Review of , following an experience of by JOHN W.
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Fast, efficient and good quality stuff .
Review of , following an experience of by DAVID L.
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Disgusted to pay postage when using gift cards.
Review of , following an experience of by RACHEL C.
Answer by cowlingandwilcox.comFlagThank you for taking the time to review us. I totally understand your point of view. It may be a restriction of our system but I'll talk personally to our technical team to see if this is possible. In the meantime, could you send me your gift voucher code so I can subtract your delivery from it and refund you the money from the card you used to pay for your order? Kind regards, Guy. ** Update ** Yes, unfortunately as I feared, this is a restriction of our system. I'm so sorry about this. It's very frustrating. Can you please send me your gift card code so I can do this manually for you?
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Excellent products delivered in good time. Thank you.
Review of , following an experience of by STEPHEN H.
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Excellent product at good prices. Fast delivery.
Review of , following an experience of by NIGEL M.
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Very happy with the purchase which arrived safely and well packaged. It just took longer than other purchases to arrive.
Review of , following an experience of by CHERYL M.
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Really good products and service.
Review of , following an experience of by BERNARD A.
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Excellent service
Review of , following an experience of by MALCOLM W.
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Good range of products, competitive pricing, good delivery times
Review of , following an experience of by SANDRA R.
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Very good value and fast delivery
Review of , following an experience of by JEAN B.
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Good prices and products. Quick delivery. All items arrived in good condition.
Review of , following an experience of by FIONA S.
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Easy to find what I needed, and quite a prompt delivery.
Review of , following an experience of by ELAINE N.
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Always good quality items at a fair price, especially when there are special offers to be had. Never had any problems with on time delivery & always look forward to my parcel in the post.
Review of , following an experience of by PAULINE C.
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Quick delivery
Review of , following an experience of by MARIAH H.
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Excellent service, quick delivery, value for money
Review of , following an experience of by GAYLE B.
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Everything was so easy and delivery was quick. Will be using again.
Review of , following an experience of by JAN M.
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It was easy to find what I was looking for.
Review of , following an experience of by SUSAN Y.
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Excellent products, price and service. Will definitely use again!
Review of , following an experience of by SARAH D.
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I had a problem with an order but the team at cowlingandwilcox could not have been more helpful and sent out a new item without any fuss.
Review of , following an experience of by RACHEL E.
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Great product, good price, LONG delivery
Review of , following an experience of by HARRY T.
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All terrific. Easy to order and well packaged for delivery.
Review of , following an experience of by LS C.
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You deserve five stars, but I resent being asked for my opinion every time. I will continue to buy art materials from you because of the excellent service but please just let me submit five stars without writing something every time otherwise, I won’t bother submitting anything!
Review of , following an experience of by ANN S.
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Eady to order. Good delivery time.
Review of , following an experience of by EVA R. *
*Pseudonymized data at the request of the author
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Quality products and service from C&W. Don't hesitate to buy when I need supplies. Receive regular e-updates from them on their wide range of products, sales, etc. Highly recommended.
Review of , following an experience of by PHILIP E.
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Ordering was easy, prices extremely reasonable. Delivery super fast, just what we needed. Very pleased.
Review of , following an experience of by MARISA H.
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excellent price & service
Review of , following an experience of by PHILIP H.
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Excellent. Great value for money and brilliant range of products and you can save loads on the sale products
Review of , following an experience of by SUSAN B.
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Lovely art selection, and good efficient service
Review of , following an experience of by PAULINE G.
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Very sturdy workstation Great value too. A excellent buy.
Review of , following an experience of by ALICE R.
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Completely satisfied with pens ordered, couldn’t manage to complete order in one go .E mailed on two occasions enquiring about products only received a response to one .
Review of , following an experience of by NORMAN K.
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Great product, good value
Review of , following an experience of by GEOFFREY G.
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Easy to navigate site and swift delivery
Review of , following an experience of by JENNIFER M.
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Not a big order but came very quickly and they had the water colours I wanted
Review of , following an experience of by CAROLYN G.
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helpful
Review of , following an experience of by MARGARET M.
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Easy to use and very prompt delivery
Review of , following an experience of by JOHN S.
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Good product and service
Review of , following an experience of by JOHN R.
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Perfect service very pleased with an excellent product
Review of , following an experience of by VANESSA R.
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Sent everything in a timely manner. No issues, would order again.
Review of , following an experience of by CAROLINE B.
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Pleased with my purchase. Recommend this purveyor or artistic goodies
Review of , following an experience of by ASHLEY R. *
*Pseudonymized data at the request of the author
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These are my go to website for all of my artistic material needs.
Review of , following an experience of by GRAHAM S.
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Sent promptly and arrived in good condition.
Review of , following an experience of by LES J.
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Good selection of products and some good sale bargains. Delivery not the fastest but that may just be the courier. Everything was well packaged. No complaints at all.
Review of , following an experience of by SUE M.
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Better than expected
Review of , following an experience of by NEIL W.
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Always an inspiring site that makes you want to be creative
Review of , following an experience of by SUSANNA W.
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The site is easy to navigate ( I’m 86, it needs to be easy!) and after I had ordered I was kept informed re dispatch and was advised of delivery date. My items arrived as predicted and were well packed and in excellent condition. Prices were competitive and I would not hesitate to order further art supplies from them in future.
Review of , following an experience of by JANICE M.
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Easy to order, the website does need a little work as I found it difficult to navigate certain areas.
Review of , following an experience of by NIGEL B.
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Despite it being new year holidays I was very surprised to receive my easel in the normal timely manner.
Review of , following an experience of by DONNA H.
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Very good service, website very clear, good range of products
Review of , following an experience of by ANNA W.
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Great prices, good service, but need more shipping and postage information when order accepted.
Review of , following an experience of by AMANDA B.
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Arrived in damaged packaging, even inside the packet. Contacted the company with photographs but got no reply. The 20 assorted brush set contained only 14 assorted brushes and six duplicates. Very disappointing. Not sure I will use this company again.
Review of , following an experience of by HELEN S.
Answer by cowlingandwilcox.comFlagThank you for taking the time to review us. I'm so sorry your parcel was delivered damaged. I'll look into this for you and come back to you very soon. Kind regards, Guy. ** Update ** I understand our customer service team have been in touch to explain we did respond to your email but you hadn't received it. We've offered you a solution to your issue and are waiting for you to respond. If you have any further questions, please either get in touch with our team at admin@cowlings.com or repsond to this message. Kind regards, Guy.
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