Customer reviews for id-direct.com

Customer reviews

• 3 / 5 1

  

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  A good site, that makes all the usual assumptions like you know what the sizes mean... 🤔

  Review of 23/06/2020, following an experience of 21/06/2020 by ANTHONY R. *

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• 5 / 5 1

  

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  Great site, fair price, exactly the item I need for my autistic child and quick delivery

  Review of 23/06/2020, following an experience of 19/06/2020 by STEFAN G. *

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• 5 / 5 1

  

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  Very easy site to use and fast delivery

  Review of 23/06/2020, following an experience of 19/06/2020 by WILLIAM C. *

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• 5 / 5 1

  

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  Well presented.

  Review of 23/06/2020, following an experience of 20/06/2020 by ELLIE P. *

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• 4 / 5 1

  

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  Site was a little confusing as I wasn’t completely sure I had ordered the exact product I was requiring but was relieved when they arrived that they were indeed what I needed.

  Review of 23/06/2020, following an experience of 20/06/2020 by ANNA W. *

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• 5 / 5 1

  

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  Super value and excellent customer service

  Review of 22/06/2020, following an experience of 16/06/2020 by ELEANOR H. *

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• 5 / 5 1

  

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  Alway a prompt delivery. Site so easy to navigate. Friend is so pleased with her purchase.

  Review of 21/06/2020, following an experience of 06/06/2020 by IMOGEN T. *

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• 5 / 5 1

  

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  Easy to navigate the site to find what you want

  Review of 20/06/2020, following an experience of 18/06/2020 by ISLA W. *

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• 5 / 5 1

  

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  Mum receives an order through NHS but we also order pads ourselves, when we require more.

  Review of 20/06/2020, following an experience of 15/06/2020 by LOUIS S. *

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• 5 / 5 1

  

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  Order delivered exactly as stated. Easy to navigate site. Goods came well packed in plain cardboard box.

  Review of 19/06/2020, following an experience of 16/06/2020 by SALLY K. *

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• 5 / 5 1

  

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  Excellent

  Review of 19/06/2020, following an experience of 16/06/2020 by TINA W. *

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• 4 / 5 1

  

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  I have received excellent service from this company until today. What is the point of e-mailing someone offering a 30% discount with a code to claim this but with nowhere to enter the code when making a purchase? Very disappointing.

  Review of 18/06/2020, following an experience of 17/06/2020 by FAYE C. *

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• 5 / 5 1

  

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  Fast efficient service.

  Review of 17/06/2020, following an experience of 16/06/2020 by LOUIS A. *

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• 5 / 5 1

  

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  Delivered next day, no problems

  Review of 16/06/2020, following an experience of 01/06/2020 by LUCAS D. *

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• 5 / 5 1

  

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  fast and efficient service

  Review of 16/06/2020, following an experience of 09/06/2020 by JOANNE R. *

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• 5 / 5 1

  

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  I have a 6 year old with downs who us still in nappies we were struggling to get nappies in pull up version to fit these are just right and not too bulky Thank you

  Review of 16/06/2020, following an experience of 15/06/2020 by TEAGAN W. *

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• 5 / 5 1

  

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  After using every other type of pull up pants available from other companies for my autistic son, all of which leaked, these are brilliant! Comfy for him and never leak. The bed pads and wipes are excellent too and all at really good prices with next day delivery!! Perfect

  Review of 14/06/2020, following an experience of 09/06/2020 by KIRSTEN M. *

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• 5 / 5 1

  

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  quality

  Review of 13/06/2020, following an experience of 12/06/2020 by HELEN A. *

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• 5 / 5 1

  

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  we have been ordering with ID for my fathers incontinence needs for about six months and they have been amazing, helpful and very quick on the deliveries. i would recommend this company to anyone who requires these kind of services. thank you

  Review of 13/06/2020, following an experience of 21/05/2020 by JENNIFER C. *

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• 5 / 5 1

  

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  This is 2nd time I've ordered from this company. Both times ordered one day, and this was delivered the next day. You get a 1hr delivery time slot email the day of delivery . Excellent service, what more could you ask for? Highly recommended.

  Review of 09/06/2020, following an experience of 03/06/2020 by JACK E. *

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• 5 / 5 1

  

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  Happy with the products (NHS standard) and delivery process.

  Review of 09/06/2020, following an experience of 29/05/2020 by DOMINIC B. *

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• 5 / 5 1

  

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  Easy to find the item. Next day delivery. Perfect.

  Review of 09/06/2020, following an experience of 04/06/2020 by MOHAMMED M. *

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• 5 / 5 1

  

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  Very pleased with prompt service

  Review of 09/06/2020, following an experience of 04/06/2020 by AMELIA F. *

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• 2 / 5 1

  

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  The site is probably Ok but gave a misleading idea as to the product I subsequently ordered.

  Review of 09/06/2020, following an experience of 24/05/2020 by JOSHUA M. *

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• 5 / 5 1

  

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  Very easy to use providing you know what you want

  Review of 09/06/2020, following an experience of 30/05/2020 by ARCHIE G. *

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• 5 / 5 1

  

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  very fast delivery...excellent

  Review of 09/06/2020, following an experience of 07/06/2020 by KARL P. *

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• 5 / 5 1

  

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  Fantastic shopping experience.would reccomend to family and friends.

  Review of 09/06/2020, following an experience of 07/06/2020 by JODIE M. *

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• 5 / 5 1

  

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  Wonderful service speedy delivery & excellent products

  Review of 09/06/2020, following an experience of 08/06/2020 by RUBY R. *

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• 5 / 5 1

  

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  It’s easy to place orders

  Review of 02/06/2020, following an experience of 31/05/2020 by MEGAN M. *

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• 5 / 5 1

  

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  Extremely easy to navigate the site. Would recommend the site.

  Review of 30/05/2020, following an experience of 29/05/2020 by DANIEL W. *

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• 5 / 5 1

  

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  Excellent - quick delivery

  Review of 30/05/2020, following an experience of 22/05/2020 by JAMES C. *

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• 5 / 5 1

  

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  Apologies for not remembering the name of the person I spoke when I had to rectify an order for my mother. The problem was all our fault but was corrected with no fuss at all in a very understanding manner. Thank you

  Review of 30/05/2020, following an experience of 28/05/2020 by JAYDEN C. *

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• 4 / 5 1

  

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  I have ordered several times. Delivery is almost always next day as well as being free. Very good indeed.

  Review of 29/05/2020, following an experience of 28/05/2020 by GRAHAM W. *

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• 5 / 5 1

  

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  This website has been my saving grace! It has provided just what my father needs and, so long as I put my order in in the morning in the week, his pants are there for him the next day! I haven’t been able to visit him during this pandemic to do his shopping, so iD are my go-to online shop for dad’s needs. Thank you!

  Review of 27/05/2020, following an experience of 26/05/2020 by LOGAN S. *

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• 5 / 5 1

  

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  Great company. Excellent service every time.

  Review of 27/05/2020, following an experience of 26/05/2020 by LAUREN R. *

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• 5 / 5 1

  

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  Good price, fast delivery, stock available

  Review of 27/05/2020, following an experience of 23/05/2020 by FAYE P. *

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• 5 / 5 1

  

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  Good

  Review of 27/05/2020, following an experience of 22/05/2020 by ISABEL G. *

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• 3 / 5 1

  

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  It was all down to size, far to large obviously usual sizing for clothing doesn't apply to id products,now have three packs not suitable and money wasted. Otherwise easy order good delivery service.

  Review of 24/05/2020, following an experience of 20/05/2020 by ANDREW L. *

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• 5 / 5 1

  

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  These nappies are the best thing pot on my 10 year old Tried everything stumbled across this Site on google and I Never looked back

  Review of 23/05/2020, following an experience of 22/05/2020 by ARCHIE B. *

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• 5 / 5 1

  

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  Very Good service

  Review of 22/05/2020, following an experience of 15/05/2020 by AVA R. *

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• 5 / 5 1

  

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  Your Web page is so easy to use I enjoyed using the site 🌟🌟🌟🌟🌟 rate 👍😍

  Review of 21/05/2020, following an experience of 20/05/2020 by REECE B. *

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• 5 / 5 1

  

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  Fantastic service, next day delivery! Easy site to navigate and great quality product. Love the comfy junior pants for my autistic son, super value.

  Review of 21/05/2020, following an experience of 20/05/2020 by LAYLA A. *

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• 5 / 5 1

  

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  Ordered items on Sunday, order arrived Tuesday. Great service ,pleasant delivery man .

  Review of 20/05/2020, following an experience of 17/05/2020 by MATILDA S. *

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• 5 / 5 1

  

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  Just as ordered & very satisfied.

  Review of 20/05/2020, following an experience of 19/05/2020 by SCOTT L. *

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• 5 / 5 1

  

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  Great job. Quickly and efficiently. I am satisfied.

  Review of 19/05/2020, following an experience of 17/05/2020 by GRACE B. *

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• 4 / 5 1

  

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  They are just a bit , good .👍🏻🙂

  Review of 19/05/2020, following an experience of 16/05/2020 by LEE W. *

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• 5 / 5 1

  

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  Thanks is what I was looking for my daughter have stop wetting bed since starting using your nappies is excellent she's very comfortable with them.

  Review of 15/05/2020, following an experience of 14/05/2020 by CRAIG P. *

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• 5 / 5 1

  

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  Very good quality Iam buying for the second time. Delivery time excellent!

  Review of 15/05/2020, following an experience of 13/05/2020 by IMOGEN W. *

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• 5 / 5 1

  

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  Easy ordering, rapid delivery.

  Review of 14/05/2020, following an experience of 11/05/2020 by CAROLINE B. *

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• 5 / 5 1

  

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  Easy to use website, fast delivery

  Review of 14/05/2020, following an experience of 12/05/2020 by FIONA A. *

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• 5 / 5 1

  

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  Very quick service seeing that I actually placed my order on Bank Holiday Sunday. Parcel arriving this afternoon (Tuesday). Everything straight forward and easy to use. Thank you

  Review of 13/05/2020, following an experience of 10/05/2020 by PETER A. *

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• 5 / 5 1

  

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  The product is 1st class delivery could not be better i am very leased its a 1st rate sight asy to navigate... Thank you

  Review of 13/05/2020, following an experience of 10/04/2020 by NOAH R. *

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• 5 / 5 1

  

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  Very easy to place an online order via iD site and delivery was very expediant! Thank-you.

  Review of 13/05/2020, following an experience of 09/05/2020 by ALICE E. *

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• 5 / 5 1

  

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  Excellent as always

  Review of 12/05/2020, following an experience of 11/05/2020 by ISOBEL P. *

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• 5 / 5 1

  

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  Easy to use website I use this service to top up NHS allocation as a times there is a shortage of certain pads this product is the same as NHS order so continuity of pads is 100% delivery within 2 days maximum depending on when you order but order pay delivery with no complications in between just what you want when dealing with a sensetive issue

  Review of 12/05/2020, following an experience of 10/05/2020 by ROWENA L. *

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• 5 / 5 1

  

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  Very efficient order and delivery process.

  Review of 06/05/2020, following an experience of 19/04/2020 by AARON C. *

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• 5 / 5 1

  

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  Excellent service wasn't expecting parcel to be delivered so quick due to the situation Thank you

  Review of 05/05/2020, following an experience of 03/05/2020 by REECE K. *

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• 5 / 5 1

  

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  Really easy to use and order off this site

  Review of 05/05/2020, following an experience of 03/05/2020 by LEO C. *

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• 5 / 5 1

  

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  I received my order in 2 days which is amazingly super fast and super efficient. Great bargin and fits really well. I love these pull ups, their better, cheaper and you get more in the pack than the supermarket ones. I will be buying from this company on a regular basis and I'd highly recommend other parents to use these pull ups for their kids as they come in size 8-15 yrs of age. Thanku id.

  Review of 03/05/2020, following an experience of 28/04/2020 by VICTORIA K. *

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• 5 / 5 1

  

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  i have been refunded for the items to be returned and now have the correct items. now i know what items i need will be purchasing on a regular occassion

  Review of 03/05/2020, following an experience of 30/04/2020 by SAMUEL B. *

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• 5 / 5 1

  

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  Can only say I found what I was looking for very easily, so can't comment on the rest of the site.

  Review of 02/05/2020, following an experience of 01/05/2020 by JAKE C. *

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• 5 / 5 1

  

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  Simple and efficient

  Review of 02/05/2020, following an experience of 01/05/2020 by QUENTIN P. *

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• 5 / 5 1

  

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  website is easy to use and is quick snd easy to process order

  Review of 01/05/2020, following an experience of 29/04/2020 by BEN P. *

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• 5 / 5 1

  

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  Site easy to use, product delivered in 3 days

  Review of 01/05/2020, following an experience of 26/04/2020 by JAKE S. *

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• 5 / 5 1

  

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  Easy to negotiate the site to order the correct product. Fast and efficient delivery of order.

  Review of 30/04/2020, following an experience of 26/04/2020 by ARTHUR M. *

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• 5 / 5 1

  

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  Easy to order. Goods came very quickly.

  Review of 30/04/2020, following an experience of 27/04/2020 by LEWIS C. *

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• 5 / 5 1

  

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  placing the order on this site was easy and information received up to delivery which was at the stated time was very clear and helpful Will definitely use iD again

  Review of 29/04/2020, following an experience of 25/04/2020 by EVELYN W. *

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• 5 / 5 1

  

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  Bet easy to find things

  Review of 28/04/2020, following an experience of 27/04/2020 by ELSIE T. *

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• 4 / 5 1

  

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  Your site is easy to navigate, I had no problems at all. The order was delivered on time as promised. What more could you want.

  Review of 26/04/2020, following an experience of 14/04/2020 by MARY W. *

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• 5 / 5 1

  

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  Order to door in 20 hours! Fantastic service especially whilst most of country in lockdown. Thankyou. Will definitely use again.

  Review of 25/04/2020, following an experience of 23/04/2020 by JOSHUA R. *

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• 5 / 5 1

  

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  Found my products cheaper than where I have previously bought them. Easy to navigate the website and fast delivery

  Review of 24/04/2020, following an experience of 23/04/2020 by EMMA J. *

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• 5 / 5 1

  

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  Well I thought it would take a week but next day delivery wow thanks great service.

  Review of 23/04/2020, following an experience of 22/04/2020 by HELEN E. *

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• 5 / 5 1

  

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  ID Direct are excellent ... their delivery is prompt and if they say they are going to call back, they actually do! Thoroughly recommend them as a company.

  Review of 23/04/2020, following an experience of 21/04/2020 by MASON P. *

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• 5 / 5 1

  

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  Very good response to our first order, if the rest of orders receive the same attention it would be brilliant, thank you

  Review of 22/04/2020, following an experience of 17/04/2020 by NATHAN M. *

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• 4 / 5 1

  

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  Good service

  Review of 22/04/2020, following an experience of 21/04/2020 by FLORENCE W. *

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• 5 / 5 1

  

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  The site was very easy to navigate.

  Review of 22/04/2020, following an experience of 18/04/2020 by LUCY S. *

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• 5 / 5 1

  

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  Very good service, Web site easy to use and the secure payment is reassuring

  Review of 22/04/2020, following an experience of 17/04/2020 by KIRSTY L. *

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• 5 / 5 1

  

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  I never knew that I would be able to order anything from them, this is great, as I have a disabled son it's great that I can buy products from them

  Review of 22/04/2020, following an experience of 21/04/2020 by MARK H. *

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• 5 / 5 1

  

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  Very good site easy to use efficient with clear order instructions

  Review of 22/04/2020, following an experience of 21/04/2020 by NATHAN R. *

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• 5 / 5 1

  

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  very easy to use

  Review of 21/04/2020, following an experience of 20/04/2020 by JOANNE L. *

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• 5 / 5 1

  

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  The delivery is always on time- which is very important & now there are sometimes special reductions which is improving value. Many thanks.

  Review of 19/04/2020, following an experience of 13/04/2020 by TOBY C. *

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• 5 / 5 1

  

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  Knowing which item I needed mean't I went straight to it on the site. Easy site to navigate even though I'm a novice, easy method of payment. Exceptionally fast ( less than 24 hrs) delivery.

  Review of 19/04/2020, following an experience of 17/04/2020 by LOUIS S. *

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• 5 / 5 1

  

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  We are very impressed with this service, fast and safe delivery. Will shop here again

  Review of 18/04/2020, following an experience of 15/04/2020 by RACHEL R. *

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• 5 / 5 1

  

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  Lovely folk at iD...very helpful in what could be an embarrassing subject. Fast delivery too!

  Review of 18/04/2020, following an experience of 14/04/2020 by TIM S. *

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• 5 / 5 1

  

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  Excellent service

  Review of 18/04/2020, following an experience of 15/04/2020 by NATHAN M. *

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• 5 / 5 1

  

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  Easy to order , swift delivery and accurate delivery by carrier.

  Review of 18/04/2020, following an experience of 12/04/2020 by ROWENA R. *

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• 5 / 5 1

  

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  Really good service fast delivery thank you

  Review of 17/04/2020, following an experience of 15/04/2020 by MANDY B. *

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• 5 / 5 1

  

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  Excellent service as always. Quick delivery.

  Review of 17/04/2020, following an experience of 14/04/2020 by DALE G. *

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• 5 / 5 1

  

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  Products were delivered next day. Website is easy to navigate and no problems ordering online, with product delivered quickly.

  Review of 17/04/2020, following an experience of 14/04/2020 by GAVIN K. *

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• 5 / 5 1

  

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  My order was dispatched very promptly and arrived in good condition.

  Review of 17/04/2020, following an experience of 12/04/2020 by RUBY B. *

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• 5 / 5 1

  

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  Very pleased with product and extremely quick delivery so overall I would say excellent.

  Review of 17/04/2020, following an experience of 14/04/2020 by ELSIE C. *

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• 5 / 5 1

  

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  Easy to use website, quick delivery and notifications/receipts clear.

  Review of 17/04/2020, following an experience of 14/04/2020 by ADAM P. *

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• 5 / 5 1

  

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  A very easy site to navigate

  Review of 12/04/2020, following an experience of 07/04/2020 by MARTIN C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent service. Was regularly updated re deliver day and even time of delivery. A cheery wave from a lovely smiley driver. Thank you.

  Review of 12/04/2020, following an experience of 04/04/2020 by LEWIS W. *

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• 5 / 5 1

  

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  No problems

  Review of 11/04/2020, following an experience of 22/03/2020 by LUKE A. *

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• 5 / 5 1

  

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  Everything very clear, delivery very quick, good service all round

  Review of 10/04/2020, following an experience of 04/04/2020 by DALE O. *

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• 5 / 5 1

  

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  Straightforward and easy to use

  Review of 09/04/2020, following an experience of 07/04/2020 by SIENNA O. *

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• 5 / 5 1

  

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  Absolutely amazed how quick my order was dispatched to me, also by an excellent delivery driver, very professional all around.

  Review of 09/04/2020, following an experience of 07/04/2020 by FRANK M. *

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• 5 / 5 1

  

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  The website is easy to use, and ordering was straightforward. Product arrived next day. Good service, as buying for elderly parent, and getting backs delivered to the home so quickly is ideal.

  Review of 08/04/2020, following an experience of 06/04/2020 by MOLLY J. *

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• 5 / 5 1

  

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  Easy To use site

  Review of 08/04/2020, following an experience of 06/04/2020 by CARMEN P. *

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Reviews displayed in chronological order