motostorm.it

Customer reviews for motostorm.it

4.7 / 5 1

Calculated from 2476 reviews obtained over the last 12 months

7759 reviews since 10/08/2017

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Information motostorm.it

  • Company

  • Description

    Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.

  • Address

    Largo Centro Studi 11 47833 Morciano di Romagna

  • Website

    http://www.motostorm.it/

  • Category

    Sports

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Customer reviews

  • 5 / 5 1
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    Arrived very fast, packaging was amazing very secure. Definitely recommend

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    I received my adventure riding boots in a reasonable amount of time (3 weeks)to Ontario ,Canada . Was able to track the shipment from start to finish. Great service

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  • 5 / 5 1
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    Rapido envio y buena comunicación

    Review of , following an experience of by

  • 5 / 5 1
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    Not just.....but more than exelent service. Did order my Arai helmet Friday.....was at my adress in Denmark Tuesday. Thank you

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  • 3 / 5 1
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    商品の注文から発送まで70日かかった

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  • 5 / 5 1
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    Very good, fast delivery to Switzerland , i would recommend Motostrom.

    Review of , following an experience of by

  • 5 / 5 1
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    Well designed and intuitive website. Extremely fast delivery!! Love my new helmet!

    Review of , following an experience of by

  • 5 / 5 1
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    Easy ordering system, and fast shipping to the US!

    Review of , following an experience of by

  • 2 / 5 1
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    This was the first time that the delivery date was delayed. If there was a delay in the product, I would have liked to be contacted before contacting you.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by motostorm.it
    Flag

    Hello, we are sorry for the delay. As the item was not in stock we ordered it from the manufacturer - there were delays in delivery and we shipped with a 5 day delay. We are truly sorry for the inconvenience caused, if the customer has urgency, we indicate which items are in stock and which are not and we can always be contacted to request further information both via mail and phone call.

    Answer by Ken R
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    I appreciate an offer for the low price. Best regards.

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  • 5 / 5 1
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    very good store to buy....excelent customer service and fast shipping.....I recommend this store....

    Review of , following an experience of by

  • 5 / 5 1
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    its ok

    Review of , following an experience of by

  • 5 / 5 1
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    Very fast and amazing price

    Review of , following an experience of by

  • 5 / 5 1
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    super fast delivery - 2days top

    Review of , following an experience of by

  • 5 / 5 1
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    It was very helpful because it was available in Japanese. The response to inquiries was also good. I had a great time shopping. I would like to buy from your shop again if I have the opportunity.

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  • 5 / 5 1
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    good

    Review of , following an experience of by

  • 5 / 5 1
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    Quick delivery in original packing plus box for safety reasons. Very good.

    Review of , following an experience of by

  • 4 / 5 1
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    かっこいい商品を迅速にありがとう!

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent service without any hiccups! Plus they have the best prices, good inventory and rapid shipping. I definitely recommend it

    Review of , following an experience of by

  • 3 / 5 1
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    It was unfortunate that the delivery time had increased significantly from two weeks to one and a half months. However, I was reassured that I had been informed of the situation.

    Review of , following an experience of by

  • 5 / 5 1
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    Todo bien y rapido

    Review of , following an experience of by

  • 5 / 5 1
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    excellent - I am happy!

    Review of , following an experience of by

  • 5 / 5 1
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    Motostorm.it has a great website. I'm in the US, and I can set to English and USD. When importing to the US, not VAT is due and the website automatically shows the prices without VAT. The shipping rates are reasonable, too. I can find styles and sizes at motostorm.it that simply are not available in the US. It's my go-to website for motorcycle gear!

    Review of , following an experience of by

  • 5 / 5 1
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    Fantastic experience shopping with Motostorm. Great pricing and unbelievable shipping speed. Less than a week for my skid plate to arrive in Vancouver Canada. Motostorm will definitely be my first outside of Canada supplier to check when looking for motorcycle parts and accessories.

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent price, customer service, delivery time and follow-up. My order shipped from Italy to Hawaii in three days, unbelievable. Will buy anything I can from Motorstorm.

    Review of , following an experience of by

  • 5 / 5 1
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    Super fast shipping, I am very happy with the new helmet. I order again for 100%

    Review of , following an experience of by

  • 5 / 5 1
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    Bought an exhaust (Arrow). Sent an inquiry email which was answered promptly and proceeded to order, was delivered to my house in Australia in 10 days. Excellent service and very easy. Thanks

    Review of , following an experience of by

  • 5 / 5 1
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    Motostorm are very good to deal with, parts were received quicker sent from overseas than what they would've been received sent within Australia!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Good price. Prompt delivery. Item arrived as per ordered. Thanks

    Review of , following an experience of by

  • 5 / 5 1
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    Items are well packed and exactly as advertised.

    Review of , following an experience of by

  • 5 / 5 1
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    Product arrived on time and was in perfect condition and price was the was on point

    Review of , following an experience of by

  • 5 / 5 1
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    Great selection, easy to order, and fast shipping!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    VERY GOOD. TRUSTWORTHY.

    Review of , following an experience of by

  • 5 / 5 1
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    Great job. Fast shipping from Italy. I received from MS before a package I ordered from Virginia in the states at the same time. My wife loves her new Falco's. Size conversion from US to EU used and she was happy. My Falco's are way sturdier than I thought they would be. They are a little narrower then a US cut at the widest part of my foot, but not so much that I'll return them. I wear a US 11 men's and I ordered EU 45. It was the correct size and I think these will break in a little bit anyway. Nice product and good dealer. Thank you

    Review of , following an experience of by

  • 5 / 5 1
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    Order arrived quickly and in perfect condition. The windscreen looks good and does what I expected . Motostorm.it has great customer service I would recommend ordering from them always.

    Review of , following an experience of by

  • 5 / 5 1
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    配送状態、配送速度ともにたいへん満足しています

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  • 5 / 5 1
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    Many thanks to Juliana for the excellent customer service.

    Review of , following an experience of by

  • 5 / 5 1
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    I am satisfied with your product. If there is an another chance, I would like to buy it. Thanks.

    Review of , following an experience of by

  • 5 / 5 1
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    Good product and fast delivery

    Review of , following an experience of by

  • 5 / 5 1
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    Extremely quick shipping! Legit authentic products, and great customer service.

    Review of , following an experience of by

  • 1 / 5 1
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    Unfortunately, I did not receive this item I ordered yet, there has been a delay in custom clearance for a helmet!. I spent hours trying to navigate FedEx and US customs, and they kept telling me that they need documents and information from the shipper, this has not been resolved yet I did contact motostorm to send the required document so I can receive the shipment no response yet.

    Review of , following an experience of by

    Answer by motostorm.it
    Flag

    Hello, we are very sorry for the delay with delivery. The order was shipped on schedule. Sometimes there can be delays due to customs clearance. We ahve sent all information to Fedex for delivery. We advise you to contact them on your side and also provide the reacking number to speed up delivery.

  • 5 / 5 1
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    Pro’s: - Great product - Competitive pricing - Quick shipping Only one thing to improve ASAP; the invoice which was on the package, was open for EVERYONE to read. Name and adres: logical. But why does it also have to mention the content AND it’s value. That information can be reason for people handling the package to think twice about actually delivering it. And why does my email and phonenumber also haven’t be publicly displayed on that same invoice?

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Fast and efficient service considering I had to special order the exhaust and send to Scotland . Always kept me up to date through their courier. Thank you .

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Good service and perfect purchase. Thanks a lot

    Review of , following an experience of by

  • 5 / 5 1
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    I ordered a Shoei Neotec 3 helmet at ~6pm East Coast USA time on Mar 5 and there was a notice when I woke up the next morning that it had been shipped. It arrived via Fedex at 2:30pm the next day, March 7. So, less than 48 hours from receipt of the order in Italy to delivery on my doorstep in Washington, DC. Hard to believe. The box and the helmet were both in good shape, no dents, dings or defects of any sort. I'm extremely happy with the service, and I LOVE the helmet.

    Review of , following an experience of by

  • 5 / 5 1
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    Ist purchase from Motostorm, website clear and easy to use and delivery as promised. My order was made to replace an older model of Tomtom, so hoping it will be as good as the previous one. Would definitely use the site again and would recommend it to others.

    Review of , following an experience of by

  • 5 / 5 1
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    Shipping is fast. Careful packaging. Thank you for the great transaction.

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  • 5 / 5 1
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    I bought the product I wanted from MOTOSTORM , because it was the cheapest on this site and the estimated shipping time was fast. The product has not yet been installed on my bike, but I am satisfied with both the size and the quality.

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  • 5 / 5 1
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    The Berek Racing gloves were great. Second time ordering them. If they could only get the initial order out to the shipping company quicker, they would be my go to first place when needing any motorcycle gear. For this reason I shop their competitors locally in U.S.A instead. As well goes with the shipping cost. If they’re profiting off of the cost of shipping, then that also makes them less likely to earn my business. Time and shipping cost makes them less attractive to shop with. Room for improvement to earn a wider range of clients.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Very easy purchase and fast shipping!

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  • 5 / 5 1
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    ありがとう。 素早い配送でした。 商品も満足です。

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  • 5 / 5 1
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    First time ordering with this company. Came from overseas and got here fast with exactly what I ordered and no issues with the product I will be ordering some gloves that are on sale very soon. Would definitely order again from this company no problem.

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  • 5 / 5 1
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    Super. Goed prijs. Perfect

    Review of , following an experience of by

  • 5 / 5 1
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    Best price online, shipping only took a few days.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Fast shipping and product arrived as expected. Couldn’t be happier!

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  • 5 / 5 1
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    I ordered Givi side cases for my VStrom as I couldn’t find any in Canada. They arrived within a week and great communication. I highly recommend Motostorm.

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  • 5 / 5 1
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    Considerate and reliable

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  • 5 / 5 1
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    Received order in less than a week. No additional fees or duties when received in California. Excellent packaging. Prompt communication via email. Very satisfied!

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  • 5 / 5 1
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    Awesome customer service!!!

    Review of , following an experience of by

  • 4 / 5 1
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    Hi, Delivery was fast ! helmet and n-com has ordered. BUT THE APPRORIATE KEY PAD ADAPTER «  E. «  his missing, I would like that you send me the appropriate one E. Also could you include a French or English info booklet of the B 902 L R series Thank you.

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  • 4 / 5 1
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    Great shop, good prices!

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  • 5 / 5 1
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    Envoi rapide et colis reçu conforme.

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  • 5 / 5 1
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    Item arrived in perfect condition shipping was fast to Singapore

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  • 5 / 5 1
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    A+ Communicated well delivered as promised awesome company to deal with. Would use in the future John

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  • 5 / 5 1
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    Excellent service , needed a recommendation which was given in a very professional way. Packet was delivered on time , eventhough UPS is not a very customer friendly deliver company but that has nothing to do with Motostorm. Well done and all the best. cheers Claudio

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  • 5 / 5 1
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    Thank you so much! Grazie! 😃👍👍

    Review of , following an experience of by

  • 5 / 5 1
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    Fast shipping and competitive prices.

    Review of , following an experience of by

  • 5 / 5 1
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    Its a very good page

    Review of , following an experience of by

  • 5 / 5 1
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    Todo Ok.

    Review of , following an experience of by

  • 5 / 5 1
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    Very good Service give 5 star

    Review of , following an experience of by

  • 4 / 5 1
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    👍👍.thanks

    Review of , following an experience of by

  • 4 / 5 1
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    What I ordered was delivered within a week. Good quality, good service.

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  • 5 / 5 1
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    Excellent place go shop

    Review of , following an experience of by

  • 5 / 5 1
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    great fast quality service

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  • 5 / 5 1
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    Ordered the Givi AirFlow on the 27th Feb and received on the Gold Coast on the 5th March, pleasantly surprised with the ease of transaction and the delivery. Very happy with the service from Motostorm

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  • 5 / 5 1
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    Fast delivery. Ordered goods shipped in good packet and goods in perfect condition. Thanks!

    Review of , following an experience of by

  • 5 / 5 1
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    No complaints. Fast delivery to the U.S. and my order was correct.

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  • 5 / 5 1
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    Very good service, for sure I will recommend Motostorm as a good website for buying riding gears.

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  • 5 / 5 1
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    Prix très intéressants,livraison rapide de mo casque SENA Outrush R

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  • 5 / 5 1
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    Very good, only the Pinlock was not included, like mentioned on the homepage. Maybe a mistake in the translation to english. When ordering, I was wondering about the included.pinlock,because of the price. Now I see it as mistake, but no problem with it. The delivery was fast, the helmet is brand new without any fault and the price was fair. I can recommend motostorm. Thanks, grazie mille, Martin

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  • 5 / 5 1
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    Perfect

    Review of , following an experience of by

  • 5 / 5 1
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    I ordered a Shoei Neotec 3 helmet to the United Arab Emirates. My order, with courier and import taxes, was about 150 euros cheaper compared to buying my helmet locally. I placed the order on Thursday night, and on Monday afternoon my new helmet got delivered to my door in Dubai. Great job! I will used this company again!

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  • 5 / 5 1
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    Order from USA and package arrived in about 8 days. No problems. Good experience.

    Review of , following an experience of by

  • 5 / 5 1
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    Italy to Australia, very fast. Good value too.

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  • 5 / 5 1
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    Great product as advertised!

    Review of , following an experience of by

  • 5 / 5 1
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    Good fit, good price. Motostorm never fails to deliver.

    Review of , following an experience of by

  • 4 / 5 1
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    Consegna lenta

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  • 5 / 5 1
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    Easy purchase.

    Review of , following an experience of by

  • 5 / 5 1
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    Great price and geniue products...

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  • 5 / 5 1
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    Great products. Good communication.

    Review of , following an experience of by

  • 5 / 5 1
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    this is my second time ordering a Airoh helmet from Motostorm. both times service was excellent and the shipping from Italy was quicker than if i ordered in the states. Motostorm is a company you can trust!

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  • 5 / 5 1
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    Super rapidos y serios . Precios increibles volveria a comprar sin dudarlo. My experiencia a sido fantastica!

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  • 4 / 5 1
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    Good as usual

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  • 5 / 5 1
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    Perfetto. Passero altre commande.

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent service, price and quick delivery. I live in Australia and the helmet was received about 7 days after ordering. Pricing was hundreds of dollars cheaper than I could buy the helmet locally. Very happy with Motostorm!

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  • 5 / 5 1
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    I couldn’t find a N-com dealer in the states, so I ordered from you. I was nervous about ordering the headset from Italy, but it all went smoothly. I wish I had ordered the helmet at the same time, but I didn’t know how to ask you to install the headset into the helmet.

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  • 5 / 5 1
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    Product was exactly what was ordered and arrived exceptionally fast considering it came from across the pond.

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  • 5 / 5 1
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    Great! Cheap and shipped to USA

    Review of , following an experience of by

  • 5 / 5 1
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    Schneller Versand, sehr gutes Preis-Leistungs-Verhältnis. Der Umtausch wegen falscher Größe war komplikationslos, gute Kommunikation. War schon mehrfach Kunde bei Motostorm und jedes Mal sehr zufrieden.

    Review of , following an experience of by

  • 2 / 5 1
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    The Givi AF300 Vario Screen that I have received has a manufacturing defect. It looks like a cracking or scratch at the top of the screen, right in my field of vision. Unfortunately being from Australia, with Motostorm's return policy it is not cost efficient to return the product. If a product is defective, Motostorm should cover the cost of the return and/or send a replacement at no cost to the customer. I had the same experience with Unit Garage crash bars that was received damaged on a previous order. It will make me reconsider purchasing from Motostorm again in the future.

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    Answer by motostorm.it
    Flag

    Hello, we are very sorry that you have this issue. Have you contacted customer service? Please send an email to the following email address and attach some photos of the screen. andrea@motostorm.it

  • 5 / 5 1
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    Top Service, Top price. Thank you very much!

    Review of , following an experience of by

  • 5 / 5 1
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    Fast shipping easy to use website. Will be making another purchase soon

    Review of , following an experience of by

  • 5 / 5 1
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    Bought cycling helmet from this store. Received fresh made product, which Wait time for product availability quite while. Shipping fast once the item available.

    Review of , following an experience of by

  • 5 / 5 1
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    Super ! Alles so verlaufen wie mir bei der Bestellung geschrieben wurde ! Versand müsste am 27.2 oder am 28.2 passiert sein , und ich bekam die bestellte ware , am 1.3 per UPS zugestellt ! Die Ware entsprach der Beschreibung , war top verpackt , alles gut gegangen ! Kann den shop nur empfehlen , danke und lg nach Italien

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  • 5 / 5 1
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    Easy to order. Quality product. Great price. Fast delivery. Will definitely shop here again.

    Review of , following an experience of by

  • 5 / 5 1
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    Great service!

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  • 5 / 5 1
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    Date de livraison respectée, et envoi soigné. Parfait

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  • 5 / 5 1
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    best price for motorcycle accessories

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  • 5 / 5 1
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    Product recieved as promised. Fast delivery

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  • 4 / 5 1
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    丁寧に対応して頂きました。

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    I had issues with my Enduristan bags and reached out to both Motostorm and Enduristan regarding the issue. They both stood behind the product and rectified my issue 100% I ride with a large group of people and always recommend that before they purchase any Motorcycle items, off the Internet from the US, they should always compare prices with Motostorm and know they are easy to work with and stand behind their products. Look forward to doing more business in the future.

    Review of , following an experience of by

  • 5 / 5 1
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    I ordered some Gaerne Balance Oiled boots and I would expect them to take weeks to arrive from overseas, (I am in the U.S.) but they came in four days! Good packaging, good selection on this website, happy with my boots.

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  • 5 / 5 1
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    I can definitely recommend this store. I got the ordered item, a Rizoma mirror, within a week and in best condition. Everything was easy and transparent. There is no doubt that the store is a 100% trustworthy. I'll shop there again!

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  • 5 / 5 1
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    Good shopping expérience.

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  • 5 / 5 1
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    Will definitely order from again.

    Review of , following an experience of by

  • 5 / 5 1
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    It was an excellent experience made a deal with motostorm. I would like to thank to the motostorm team. I have received my order with out any problem .

    Review of , following an experience of by

  • 5 / 5 1
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    Very good product selection. I was apprehensive about international shipping initially, however all went smoothly and motostorm was great. I will definitely order again!

    Review of , following an experience of by

  • 2 / 5 1
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    sorry for the review but the courier you use are appalling, don't turn up when they say they will, when they finally turned up said they couldn't get a payment, they didn't even knock as i was waiting with cash/card , so still haven't received my goods, when they turn up again or if they turn up again hopefully i receive my goods,

    Review of , following an experience of by

    Answer by motostorm.it
    Flag

    We are truly sorry for the inconvenience caused by the delivery company. It is not the company's fault - sometimes drivers can be unrealiable and create a bad experience for the customers. We will notify the delivery company hoping they can solve the problem.

    Answer by Karl S
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    thank you, i have now received my goods

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  • 5 / 5 1
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    Delivery very fast.

    Review of , following an experience of by

  • 5 / 5 1
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    Fast delivery

    Review of , following an experience of by

  • 5 / 5 1
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    Thank u motostorm team

    Review of , following an experience of by

  • 5 / 5 1
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    Brilliant!!! The whole transaction was smooth and easy. Helmet looks incredible and true to size as described with quick delivery. Couldn’t be happier! Can’t wait to ride!

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  • 5 / 5 1
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    Super Bekleidung, passt Perfekt. schnelle Lieferung in die Schweiz. Einfach Top

    Review of , following an experience of by

  • 5 / 5 1
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    Right on time, fast shipping, good price for the goods, good packing.

    Review of , following an experience of by

  • 5 / 5 1
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    Very impressed with the shipping time. I orderedon Thursday and had my shipment Monday morning!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Great and looking to deal with you again

    Review of , following an experience of by

  • 5 / 5 1
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    As advertised! No issues at all!

    Review of , following an experience of by

  • 5 / 5 1
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    トップケースとして購入しました。サイドパニアとしても利用出来る事とアンロック状態でも使用出来る事から選びました。純正は常にキーが必要になり度々差したまま走行している事がありました。  容量的にも問題なくデザインも気に入っています。欲を言えばフタの内側に書類が入れれるポケットの様な所が有れば良いのにと思いました。

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  • 5 / 5 1
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    All was as ordered,e mails were up to date for tracking etc. Fine job by the folks at motostorm!

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent

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  • 5 / 5 1
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    Très bien

    Review of , following an experience of by

  • 5 / 5 1
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    Snelle levering 👍🏼

    Review of , following an experience of by

  • 5 / 5 1
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    Very fast shipping from Italy to US, my jacket came exactly as described. Would highly recommend.

    Review of , following an experience of by

  • 5 / 5 1
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    Fast and premium shopping experience always. Thank you motostorm team for the great service.

    Review of , following an experience of by

  • 5 / 5 1
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    Thank you for your prompt response!

    Review of , following an experience of by

  • 5 / 5 1
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    This company is very good to work with they can't beat their prices either. Shipping takes a little longer than normal but it don't matter

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent buying experience and very competitive pricing. Order arrived when they said it would and was correct size. Would definitely buy from them again.

    Review of , following an experience of by

  • 4 / 5 1
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    Excellent product selection, Competitive pricing, easy PayPal checkout, reliable shipping, Good packaging.

    Review of , following an experience of by

  • 5 / 5 1
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    Arrived as advised and well packaged. I was a little disappointed not have been advised about import charges which added an extra £60.42 to the purchase price!

    Review of , following an experience of by

  • 5 / 5 1
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    Encomenda impecável, tudo certo, bem acondicionado. Tracking UPS ok. Nada a apontar a não um pouco demorado para o envio da encomenda mas vale a pena a espera pois encontrei produtos que já não encontrava noutros sítios. Obrigado Motostorm.

    Review of , following an experience of by

  • 5 / 5 1
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    I’m happy for the purchase because the information of the product is very good and the shipping has been fast and in the time explained

    Review of , following an experience of by

  • 5 / 5 1
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    Günstigster Preis und angemessene Lieferzeit nach Deutschland (5 Werktage). Würde hier jederzeit wieder bestellen!

    Review of , following an experience of by

  • 5 / 5 1
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    This is an amazing helmet. The details and fit are on point

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    The delivery came very fast and without issue. The packaging was immaculate. All the Gear arrived and it was brand new and up to spec. I would buy from this website again should the need arise :)

    Review of , following an experience of by

  • 3 / 5 1
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    Delivery takes too long without any explanation. It took almost 1 month.

    Review of , following an experience of by

  • 5 / 5 1
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    This is ROC TW! 很開心有這網站協助購買歐洲品牌商品,非常謝謝!

    Review of , following an experience of by

  • 4 / 5 1
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    the package came much earlier than the estimated time. but my morgan revit jacket 's belly button broke after the first usage.

    Review of , following an experience of by

  • 5 / 5 1
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    Very..Very good accessory for my motorcycle.. perfect fit and price!!

    Review of , following an experience of by

  • 5 / 5 1
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    Fast, efficient, no problems.

    Review of , following an experience of by

  • 5 / 5 1
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    The product is as described and adapts to my helmet. Though at first the delivery was not being procesed it arrived to Spain in less than a week. I'm happy with the purchase!

    Review of , following an experience of by

  • 5 / 5 1
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    Easy, convenient and prompt. Brilliant Tks.

    Review of , following an experience of by

  • 5 / 5 1
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    good price, very fast delivery, guest ordering

    Review of , following an experience of by

  • 5 / 5 1
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    Arrived in good condition and on time

    Review of , following an experience of by

  • 5 / 5 1
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    Great selection of products at low prices! Always quick to respond to any questions.

    Review of , following an experience of by

  • 5 / 5 1
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    Exact fit, great care of package, just overall excellent. Wish the shipping was faster but very satisfied.

    Review of , following an experience of by

  • 5 / 5 1
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    I especially want to thank Andrea for her magnificent service and attention. The product arrived in perfect condition, the transportation service was fast and precise, very happy with my purchase. I will definitely buy my next motorcycle helmet here.

    Review of , following an experience of by

  • 5 / 5 1
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    I found the site very easy to navigate and the customer service very helpful.

    Review of , following an experience of by

  • 5 / 5 1
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    Highly recommended I will order more soon

    Review of , following an experience of by

  • 5 / 5 1
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    Thank you very much. Great item...

    Review of , following an experience of by

  • 5 / 5 1
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    It arrived very quickly. Thank you.

    Review of , following an experience of by

  • 5 / 5 1
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    Great company

    Review of , following an experience of by

  • 3 / 5 1
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    Delivery to Switzerland was longer than expected. Good price.

    Review of , following an experience of by

  • 5 / 5 1
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    Very fast shipping. Received 8 days after placing order in U.S. Had a question and received a response very quickly. Would absolutely do business with motostorm again.

    Review of , following an experience of by

  • 5 / 5 1
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    Ordered from Switzerland Alpinestar boots. I was basically provided instantly after order with the parcel tracking link and the order arrived within 5 working days via UPS. Also the import custom payments with UPS worked without problem. Can strongly recommend.

    Review of , following an experience of by

  • 5 / 5 1
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    Schnelle Lieferung, prima verpackt! Sehr zufrieden

    Review of , following an experience of by

  • 5 / 5 1
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    Very good

    Review of , following an experience of by

  • 5 / 5 1
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    Great communication expedient delivery and very satisfied with product and pricing!

    Review of , following an experience of by

  • 5 / 5 1
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    Good price, shipping, and tracking.

    Review of , following an experience of by

  • 5 / 5 1
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    Everything is awesome and so easy. The shipping was super fast. I love the product. Thank you so much

    Review of , following an experience of by

  • 1 / 5 1
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    Never again I'll tell all people i know not to buy from you. Worst experience ever

    Review of , following an experience of by

    Answer by motostorm.it
    Flag

    Dear Sir, We’re sorry your experience didn’t match your expectations. However we would like to remind you that the order was shipped after 3 days from registration, well within the prevision. You have been sent all information about you shipment by email. We also indicate on our website that customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. We cannot be held responsibile for taxes or duties that you have been charged to you by your resident country.

    Answer by Jeanfrancois B
    Flag

    I will pay But last time you see me.

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  • 5 / 5 1
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    Fast, all match. Really a nice online service

    Review of , following an experience of by

  • 5 / 5 1
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    Fast shipping and good customer service

    Review of , following an experience of by

  • 5 / 5 1
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    Product is exactly as described, Fast shipping from Italy to Canada, 8 days total. Very happy with my Crash bars

    Review of , following an experience of by

  • 5 / 5 1
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    Great price, really fast shipping. I will definitely use again.

    Review of , following an experience of by

  • 5 / 5 1
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    I placed a large order and they were super helpful with the handling. Great service also over the phone. I would buy here again.

    Review of , following an experience of by

  • 5 / 5 1
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    precise and quickly

    Review of , following an experience of by

  • 5 / 5 1
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    Gran calidad del producto y envió muy rápido a España.

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent. I ordered a Dianese jacket on Wednesday Feb 14 and it was at my home in the US on Monday Feb 19. The jacket was in factory condition. The size was as ordered and the packing was professional.

    Review of , following an experience of by

  • 5 / 5 1
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    Perfect Shop. Fast shipping.

    Review of , following an experience of by

  • 5 / 5 1
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    I couldn’t find the Gaerne SG22 boots anywhere online that had size 10 USA in stock… except for motostorm. I have never ordered here before and I wasn’t able to enter in size 10 USA so I was a little nervous about ordering size 44 in EU. After looking online at multiple sites with conflicting information I took the gamble and ordered them. From the time I ordered things were moving and they came from Italy to the USA in 3 days. I am very happy with the speed of shipping and packaging. The boots were nerve racking to unbox… I didn’t want to spend 600$ on boots that were the wrong size and then pay to ship them back and forth for another pair. So I open up the boot and it says EU 44 USA 9.5 and I thought oh no. But after trying the boots on and walking around all evening I was convinced I made a good decision. The boots are snug, but are nice and wide like the old SG12. May even be some more room to wiggle your toes. All in all I am extremely happy with motostorm and Gaerne. The SG22 are beautiful. If you’re nervous about ordering from motostorm, don’t be!

    Review of , following an experience of by

  • 5 / 5 1
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    Sérieux , rapide , très professionnel Merci beaucoup

    Review of , following an experience of by

  • 3 / 5 1
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    Good service, but long delivery time.

    Review of , following an experience of by

  • 5 / 5 1
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    I'm very happy with my shopping experience with Motostorm. I bought Givi pannier racks and E22N side cases for my KTM 390 Adventure. The prices were the best that I could find, the shipping cost was reasonable, and shipping from Italy to the USA was fairly quick. I would highly recommend Motostorm and suggest giving them a look.

    Review of , following an experience of by

  • 3 / 5 1
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    I thought that I had bought a bargain but it took ages to be delivered and once delivery charges and then import tax was added which I did not expect because I was not informed until it was too late to cancel, it turned out to be a very expensive buy. I would have done better at Halfords or anywhere in fact

    Review of , following an experience of by

  • 5 / 5 1
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    Ordered a dainiesse 2 piece leather suit, everything came on time with authenticity tags, first time I bought and I am very happy/pleased ! Please buy from motostorm !

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Excellent service. Confirmation of my order was immediate. I received my order in 3 business days. It was packaged well. Arrived in new and perfect condition. Thank you!

    Review of , following an experience of by

  • 1 / 5 1
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    Nearly 3 weeks for an item to arrive when its in stock and was expected within 6 days of placing the order. Having to pay an extra £49 import duty and lack of delivery information from the courier is poor to say the least. Would not recommend to UK customers.

    Review of , following an experience of by

    Answer by motostorm.it
    Flag

    Hello, we are sorry you are not completely satisfied with the experience at Motostorm. When the order was placed on February the 5th the website indicated shipment as programmed for the 13th, considering only business days. We shipped exactly on February the 13th, therefore within the indicated ETA. As for Custom charges, the UK has been out of the EU for four years now, and since the beginning you hadn't had to pay VAT any longer but you are requested Custom charges upon delivery of the package when ordering from a country within the European Union. Still, for those who still do not know this, the website indicates in the cart once the destination Country is selected: "Customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. International orders may be subject to customs clearance procedures that can cause delays in delivery."

  • 5 / 5 1
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    They did a great job. Processed the order immediately and got it shipped. Italy to Minnesota in 2 days. Exactly what we wanted. Perfect packaging and price was competitive. Helmet was something we coulnt find in the states.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy ordering. Great pricing. They can't be beat!

    Review of , following an experience of by

  • 5 / 5 1
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    It was everything ok! 👍👍👍

    Review of , following an experience of by

  • 5 / 5 1
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    Nächstes mal gerne wieder 🏍️

    Review of , following an experience of by

  • 5 / 5 1
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    fast ! landed in a week !

    Review of , following an experience of by

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