motostorm.it

Customer reviews for motostorm.it

4.7 / 5 1

Calculated from 2705 reviews obtained over the last 12 months

7075 reviews since 10/08/2017

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Information motostorm.it

  • Company

    Motostorm

  • Description

    Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.

  • Address

    Largo Centro Studi 11 47833 Morciano di Romagna

  • Website

    http://www.motostorm.it/

  • Category

    Sports

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Customer reviews

  • 5 / 5 1
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    Very fast shipping and great service. Highly recommend.

    Review of , following an experience of by

  • 5 / 5 1
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    I recommend motostorm without reservation. Good articles and favourable prices paired with a good service team - what more could you want??

    Review of , following an experience of by

  • 5 / 5 1
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    Perfect

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  • 5 / 5 1
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    Oh, I have never been disappointed with Motostorm. I live in the U.S. and routinely save substantial money on many, if not most items available online (presuming they're allowed to be shipped here!). On the one or two occasions that there has been a problem, a note with my order number and brief description of my problem gets fast response and excellent customer service. I have noted before that shipping from Italy to Arizona *routinely* happens faster than online outlets headquartered here; and I've never had a lost or damaged item yet. Heading out tomorrow in my new purchase - an AGV K6 S Joan replica that was approximately $200 less than could be had here, and it is *gorgeous*. Thanks Andrea and everyone there for everything you do!

    Review of , following an experience of by

  • 5 / 5 1
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    Good product quickly shipment

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  • 5 / 5 1
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    Order went very quick and very fast shipping !!!!! 👍🏻👍🏻

    Review of , following an experience of by

  • 5 / 5 1
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    Shipping was very quick.Everything is perfect and will use again.Alpinestar large size GP PRO R3 gloves are so tight I can’t close my fingers. All my Alpinestar gloves are large and they fit perfectly. Could they be labeled incorrectly? Thank you

    Review of , following an experience of by

  • 1 / 5 1
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    Placed an order and was charged for a $500 jacket on 7 Nov. Shipping Company still has not received the package from Motostorm as of 14 Nov. No results to my emails asking about the status of my order. Worst online shopping experience I have ever had. Still don’t know what is going on with my order and am now even concerned about getting a refund!

    Review of , following an experience of by

    Answer by motostorm.it
    Flag

    Hello, I am sorry you are not quite happy with the service. We have been trying to contact you, since the order was placed, both by email and by phone and the emails are all RTS while the phone number appears to be invalid. Please give us a valid email or phone number or please contact me directly at juliana@motostorm.it with a valid email address and we will give you all the information we need to comunicate with you.

    Answer by Frank P
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    Try both these emails please: frank.pappas@gmx.com fzpappas@yahoo.com Phone is in USA 1-925-285-7041 Text is fine too Thank you

    Answer by motostorm.it
    Flag

    Thank you very much. we have been contacting you and have found a solution together with you. it is our understanding that you were satisfied about our service after all, and you expressed the wish to modify your review positively. You can reply to this message with a new review if you wish. Kind Regards

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  • 5 / 5 1
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    Ordered a Dainese moto jacket and gloves in half the original price. It wad delivered within 2 days correctly and without any issues. The jacket is amazing and true to size. I will definitely shop again soon.

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  • 5 / 5 1
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    Original product and cheapest in market the delivery was late but its worth the waiting.

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  • 5 / 5 1
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    Very fast shipping and the item is correct.

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  • 5 / 5 1
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    Shipped at the the schedule date. reliable and fast. Thanks !

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  • 5 / 5 1
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    Found a helmet liner that was the right size and a little hard to find elsewhere. Shipped quickly.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Entrega super rápida y sin problemas,el artículo perfectamente embalado,sin duda volveré a comprar....

    Review of , following an experience of by

  • 5 / 5 1
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    The gloves were great. The workmanship is simply perfect and the support from Motostorm is simply amazing.

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  • 5 / 5 1
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    gute Bestellabwicklung, Lieferung innerhalb der angekündigten Zeit, Helm passt

    Review of , following an experience of by

  • 5 / 5 1
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    The item arrived in good condition, well packed, and the item/boots is more nice in person and i feel secured and safe when i use it in riding my bike... Thank you motostorm... surely i will order again soon👌 And also, it was delivered so fast more than i expected...

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Excellent

    Review of , following an experience of by

  • 5 / 5 1
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    I must admit, I was suspect when I searched for the jacket I was looking for and the price was so incredibly low on Motostorm. I placed the order (I'm in the USA) and it arrived in perfect condition within a week. My experience has been wonderful. Thank you Motostorm!

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  • 5 / 5 1
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    very good

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  • 5 / 5 1
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    Delivery came in a reasonable time frame. Product fitted with ease Thumbs 👍

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  • 5 / 5 1
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    Great stuff delivered quick and in good shape.

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  • 5 / 5 1
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    An excellent quality of the shirts and fast delievery.

    Review of , following an experience of by

  • 5 / 5 1
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    Exemplary prompt service, got my boots within a week. Would recommend Motostorm to anyone.

    Review of , following an experience of by

  • 5 / 5 1
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    Everything was perfect

    Review of , following an experience of by

  • 5 / 5 1
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    - I had no prior knowledge regarding this site. - Just casually picked it out of the many in the results. - Decided... Oh well. You only live once. What's the worst that can happen... right? - Ordered the jacket. Bam next day its packed. Bam it leaves Italy. Bam reaches France. Bam goes to my country's customs. Bam Delivery guy wakes me up at the afternoon (I had a night shift, so I was sleeping at daytime). - And the Jacket? + Popped the box. + Opened the soft and nice feeling nylon. + One ooomff of a sniff. ~ Fresh Dainese smell. 0 Regret. U want? U buy. I approve. ~ Aven.

    Review of , following an experience of by

  • 5 / 5 1
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    Exactly what i ordered. Delivered to Australia in 4 days. Cant ask for anything more.

    Review of , following an experience of by

  • 5 / 5 1
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    Superb service, item arrived quickly and was well packaged.

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  • 4 / 5 1
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    i thought i paid all already then at the time of delivery i have to pay customs again.. so almost doubled my payment.

    Review of , following an experience of by

  • 5 / 5 1
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    My order was received in a timely manner. My order was the exact same as requested. Perfect fit; will be wearing it when the weather permits(Scorpion helmet)

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  • 5 / 5 1
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    Motostorm shipped my order promptly with tracking, as is always the case. Motostorm's customer service can't be beat.

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  • 4 / 5 1
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    Received Items with complete without damage, delivery arrived on time, i expected to shipped via Fedex, i am bit sad because i paid 54$ with UPS first time i paid for that much. In all my online Order. I expect that usually i paid like 16$ only but more expensive.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Fast shipping, great prices! Love these guys

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Legit 👌

    Review of , following an experience of by

  • 5 / 5 1
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    Very good service. Everything in time, good communication. Grazie mille!

    Review of , following an experience of by

  • 5 / 5 1
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    Produit conforme.

    Review of , following an experience of by

  • 5 / 5 1
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    Ordered from Thailand. Item arrived very quickly, just in 4 days. Taxes and duties handled by UPS and then I had to pay with the courier.

    Review of , following an experience of by

  • 5 / 5 1
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    Fantastic customer service fast delivery best price

    Review of , following an experience of by

  • 5 / 5 1
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    Everything from navigating the items, to delivery and customer service, this store has it all!!! Motostorm is fantastic!!! Deifinitely will be my number 1 choice for motorcycle gears! 😊❤️

    Review of , following an experience of by

  • 5 / 5 1
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    Fantastic, really good price, very well packaged and fast delivery to Ireland from Italy. I would have no hesitation with dealing with Motostorm again in future.

    Review of , following an experience of by

  • 5 / 5 1
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    Awesome and easy experience

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Everything is more then fine

    Review of , following an experience of by

  • 5 / 5 1
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    Motostorm are fast and reliable online store for motorcycle gears. They are easy to connect with incase of issur or additional orders. I have ordered all my riding gears to them and all are in good and perfect conditions. They even provide some freebies like a quality tshirt Motostorm

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Great pricing, had exactly what I was looking for. Process and shipping time was quick. I’ll buy from them again for sure

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent.

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  • 5 / 5 1
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    Amazing customer service

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  • 5 / 5 1
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    Easy to purchase and fast delivery.

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  • 5 / 5 1
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    Awesome service

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  • 5 / 5 1
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    Nice wind screen, well built mountings, fast shipping! All good!

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  • 5 / 5 1
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    Fast delivery. Excellent experience . Will buy again

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  • 5 / 5 1
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    Motostorm.it had what I needed. Gave me a great discount for leaving reviews. Everything I have ordered from them has been delivered fast and packaged well!

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  • 5 / 5 1
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    Excelent products. Very good delivery.

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  • 5 / 5 1
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    Good

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  • 5 / 5 1
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    Satisfied except transportation cost. I will consider to purchase more easily, if its more cheaper.

    Review of , following an experience of by

  • 4 / 5 1
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    Cette pièce est pas disponible au Canada, content d, avoir trouvé chez vous 👍

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Got my Seats last weekend and i must admit i am impressed.Shiny and perfect Seats will be perfect on my bike in the spring.Really looking forward to try them on.Very comfy compared to original.Thanks🙂

    Review of , following an experience of by

  • 5 / 5 1
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    I received my both of my orders incredibly fast (especially considering they crossed the ocean). The prices were better than competitors. They were so good in fact, I thought it might be a scam, but it's not. Motostorm is totally legit. The airbag and jacket I bought were brand new and exactly as described. The Tech Air 10 even had the latest updates and firmware.

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  • 5 / 5 1
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    Great service

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  • 5 / 5 1
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    Good webstore, fast delivery.

    Review of , following an experience of by

  • 5 / 5 1
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    Super schnelle Lieferung, Ware top, gerne wieder 👍

    Review of , following an experience of by

  • 5 / 5 1
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    Awesome thanks 🤩

    Review of , following an experience of by

  • 3 / 5 1
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    The shipping was fast. Very good. But, I was surprised that upon delivery, I need to pay “duties and taxes” ( $128.65 ). They should have disclose that during the purchase process. On top of that, the courier, UPS, did not notify me properly that they only accept money order or cashier’s check.

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  • 5 / 5 1
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    Great shipping time. Received exactly what I ordered. Packed with care.

    Review of , following an experience of by

  • 5 / 5 1
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    Best of the best

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 1 / 5 1
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    Bin mit der Firma sehr sehr unzufrieden Würde nichts mehr Bestellen geschweige denn es weiter zu empfehlen 👎👎👎

    Review of , following an experience of by

    Answer by motostorm.it
    Flag

    Hallo, es tut uns leid, dass Sie mit unserem Service nicht zufrieden sind. Ich kann sehen, dass es bei Ihrer Lieferung aufgrund eines Problems mit der Wiederauffüllung zu einer Verzögerung gekommen ist. Die Bestellung wurde vor 2 Tagen versandt und zu Ihnen nach Hause geliefert. Wenn Sie Probleme haben, können Sie eine E-Mail an andrea@motostorm.it senden

    Answer by Thomas G
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    Mit der Qualität bin ich zu Frieden ( Rizoma halt 👍)Aber mit dem Versand 📦 nicht und mit der Vorgangsweise von euch.Bin Enttäuscht 😢 nicht einmal eine Entschuldigung (Für denn nächsten Einkauf ein Gutschein oder so…

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  • 2 / 5 1
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    Poor quality item. Welding spatter at the joints not fettled back, just painted over!! Ugly product with poor quality control that I could have fabricated better myself in the shed.

    Review of , following an experience of by *

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  • 5 / 5 1
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    Item purchased was at a great price and reasonable international shipping to the USA.

    Review of , following an experience of by

  • 5 / 5 1
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    Good!

    Review of , following an experience of by

  • 5 / 5 1
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    Great price, even shipped to the U.S.! Nice website. Great selection of gear and parts. I'll be ordering from motostorm.it again!

    Review of , following an experience of by

  • 5 / 5 1
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    Un site foarte bun cu preturi foarte mici

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Excellent service, product as expected with prompt delivery. Recommended

    Review of , following an experience of by

  • 5 / 5 1
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    Best service I have ever received Ordered the boots they turned up on the other side of the world 40 hours later There isn’t better

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  • 5 / 5 1
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    Fast shipping

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  • 5 / 5 1
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    Sehr schnell!

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  • 5 / 5 1
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    Transaction parfaite. Produit conforme et livraison très rapide. Je recommande !!

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  • 5 / 5 1
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    早く届けたし、商品も気にいってます。また欲しい商品があれば利用さしてもらいます。

    Review of , following an experience of by

  • 5 / 5 1
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    Muy claro y rapido.

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  • 4 / 5 1
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    Se han alargado los tiempos de espera.

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  • 5 / 5 1
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    Reply instantly to emails. Friendly staff. Well packed products

    Review of , following an experience of by

  • 5 / 5 1
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    First time buying from overseas and I got a dainese suit from motocard (spain) and boots dainese D1 from Motostorm (italy).. both ordered 01nov and Motostorms boots arrived today! 6 days later. Both were UPS shipped and I'm pretty sure Italy is further then Spain from the east coast! Will order again from Motostorm they have given me a good experience with the European companies and sometimes they are way cheaper then the states. Moto storm Italy is awesome! Charlie f. Virginia, USA

    Review of , following an experience of by

  • 5 / 5 1
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    Very fast proccesing order and shipping. Recomand this site.

    Review of , following an experience of by

  • 5 / 5 1
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    It was a quick delivery.The qualşty is good and fits perfect to my helmet

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 4 / 5 1
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    Good products and service but still not many options for international customers

    Review of , following an experience of by

  • 5 / 5 1
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    Great transaction

    Review of , following an experience of by

  • 5 / 5 1
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    肌触りも良く良い品でした。 太ももやウエストに比べて腰回りがやや小さいと感じました。 配送も早かったです。

    Review of , following an experience of by *

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  • 5 / 5 1
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    Excellent

    Review of , following an experience of by

  • 5 / 5 1
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    Fast service, quick delivery, and exactly what I ordered. I will check Motostorm for future purchases. Thanks.

    Review of , following an experience of by

  • 5 / 5 1
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    Fast arrival , CNC racing makes really nice stuff with OEM feel

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  • 5 / 5 1
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    Great product, great price. Quick order processing and fast delivery. Brilliant!

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  • 5 / 5 1
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    Excellent

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  • 5 / 5 1
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    Fast shipping, great packaging. Absolutely please with my order and the price!

    Review of , following an experience of by

  • 5 / 5 1
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    Quick efficient service and quick and helful if you have an issue.

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  • 5 / 5 1
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    Top top service with updates along the way. Item delivered to Spain. Would use them again.

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  • 5 / 5 1
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    Alles prima gelaufen

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  • 5 / 5 1
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    Ordered on Sunday night. Received in Australia on Friday

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  • 5 / 5 1
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    Everithing very well. Congratulations.

    Review of , following an experience of by

  • 2 / 5 1
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    Sendung ist immer noch nich angekommen!!!!

    Review of , following an experience of by

    Answer by motostorm.it
    Flag

    Hallo, den Sendungsverfolgungsinformationen, die Sie erhalten haben, kann ich entnehmen, dass das Paket heute zugestellt wird.

  • 5 / 5 1
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    Good fast response.

    Review of , following an experience of by

  • 5 / 5 1
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    Fast shipping. Shoe fits perfekt. Do Not youse UPS. Bad shipper, take long and Not serious.

    Review of , following an experience of by

  • 5 / 5 1
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    Envio muy rápido y todo correcto

    Review of , following an experience of by

  • 3 / 5 1
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    The site is great in terms of its product availability and ease of placing an order, I will however caution you towards the import taxes that you may incur should you order from the UK as the only available delivery company is FedEx who preemtively pay the import taxes on your behalf and then places an upcharge for doing so after you've received the product. Brexit happened years ago and I know import charges are required but I should have at least gotten the option to pay it up front without having to pay FedEx a 30% fee for doing it. Beyond that the actual site is great, perhaps they could employ other delivery companies such as DHL just so the customers wouldn't get unnecessarily charged fees on taxes we already know we have to pay.

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  • 5 / 5 1
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    Perfect!

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  • 5 / 5 1
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    Rien à dire

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