Customer reviews for motostorm.it

Customer reviews

• 5 / 5 1

  

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  Very fast shipping and great service. Highly recommend.

  Review of 29/11/2023, following an experience of 07/11/2023 by TIM P.

• 5 / 5 1

  

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  I recommend motostorm without reservation. Good articles and favourable prices paired with a good service team - what more could you want??

  Review of 29/11/2023, following an experience of 29/10/2023 by MICHAEL W.

• 5 / 5 1

  

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  Perfect

  Review of 29/11/2023, following an experience of 10/11/2023 by ALBERTO C.

• 5 / 5 1

  

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  Oh, I have never been disappointed with Motostorm. I live in the U.S. and routinely save substantial money on many, if not most items available online (presuming they're allowed to be shipped here!). On the one or two occasions that there has been a problem, a note with my order number and brief description of my problem gets fast response and excellent customer service. I have noted before that shipping from Italy to Arizona *routinely* happens faster than online outlets headquartered here; and I've never had a lost or damaged item yet. Heading out tomorrow in my new purchase - an AGV K6 S Joan replica that was approximately $200 less than could be had here, and it is *gorgeous*. Thanks Andrea and everyone there for everything you do!

  Review of 29/11/2023, following an experience of 09/11/2023 by MARK H.

• 5 / 5 1

  

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  Good product quickly shipment

  Review of 29/11/2023, following an experience of 13/11/2023 by PHINPRINHAT P.

• 5 / 5 1

  

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  Order went very quick and very fast shipping !!!!! 👍🏻👍🏻

  Review of 29/11/2023, following an experience of 12/11/2023 by JACEK A.

• 5 / 5 1

  

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  Shipping was very quick.Everything is perfect and will use again.Alpinestar large size GP PRO R3 gloves are so tight I can’t close my fingers. All my Alpinestar gloves are large and they fit perfectly. Could they be labeled incorrectly? Thank you

  Review of 29/11/2023, following an experience of 10/11/2023 by FRANCIS C.

• 1 / 5 1

  

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  Placed an order and was charged for a $500 jacket on 7 Nov. Shipping Company still has not received the package from Motostorm as of 14 Nov. No results to my emails asking about the status of my order. Worst online shopping experience I have ever had. Still don’t know what is going on with my order and am now even concerned about getting a refund!

  Review of 29/11/2023, following an experience of 07/11/2023 by FRANK P.

  Answer by motostorm.it

  

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  Hello, I am sorry you are not quite happy with the service. We have been trying to contact you, since the order was placed, both by email and by phone and the emails are all RTS while the phone number appears to be invalid. Please give us a valid email or phone number or please contact me directly at juliana@motostorm.it with a valid email address and we will give you all the information we need to comunicate with you.

  Answer by Frank P

  

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  Try both these emails please: frank.pappas@gmx.com fzpappas@yahoo.com Phone is in USA 1-925-285-7041 Text is fine too Thank you

  Answer by motostorm.it

  

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  Thank you very much. we have been contacting you and have found a solution together with you. it is our understanding that you were satisfied about our service after all, and you expressed the wish to modify your review positively. You can reply to this message with a new review if you wish. Kind Regards

  Show exchanges Hide exchanges
• 5 / 5 1

  

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  Ordered a Dainese moto jacket and gloves in half the original price. It wad delivered within 2 days correctly and without any issues. The jacket is amazing and true to size. I will definitely shop again soon.

  Review of 29/11/2023, following an experience of 11/11/2023 by VASSILIKI K.

• 5 / 5 1

  

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  Original product and cheapest in market the delivery was late but its worth the waiting.

  Review of 29/11/2023, following an experience of 13/11/2023 by ADNAN M.

• 5 / 5 1

  

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  Very fast shipping and the item is correct.

  Review of 29/11/2023, following an experience of 10/11/2023 by TIMOTHY J.

• 5 / 5 1

  

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  Shipped at the the schedule date. reliable and fast. Thanks !

  Review of 29/11/2023, following an experience of 10/11/2023 by FRANCK C.

• 5 / 5 1

  

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  Found a helmet liner that was the right size and a little hard to find elsewhere. Shipped quickly.

  Review of 29/11/2023, following an experience of 10/11/2023 by LEE W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Entrega super rápida y sin problemas,el artículo perfectamente embalado,sin duda volveré a comprar....

  Review of 29/11/2023, following an experience of 11/11/2023 by SIRO F.

• 5 / 5 1

  

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  The gloves were great. The workmanship is simply perfect and the support from Motostorm is simply amazing.

  Review of 29/11/2023, following an experience of 02/11/2023 by SASCHA S.

• 5 / 5 1

  

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  gute Bestellabwicklung, Lieferung innerhalb der angekündigten Zeit, Helm passt

  Review of 29/11/2023, following an experience of 10/11/2023 by URS G.

• 5 / 5 1

  

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  The item arrived in good condition, well packed, and the item/boots is more nice in person and i feel secured and safe when i use it in riding my bike... Thank you motostorm... surely i will order again soon👌 And also, it was delivered so fast more than i expected...

  Review of 29/11/2023, following an experience of 17/10/2023 by JAYDEN T. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent

  Review of 22/11/2023, following an experience of 05/11/2023 by ALLAN C.

• 5 / 5 1

  

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  I must admit, I was suspect when I searched for the jacket I was looking for and the price was so incredibly low on Motostorm. I placed the order (I'm in the USA) and it arrived in perfect condition within a week. My experience has been wonderful. Thank you Motostorm!

  Review of 22/11/2023, following an experience of 05/11/2023 by CANICE H.

• 5 / 5 1

  

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  very good

  Review of 22/11/2023, following an experience of 08/11/2023 by HEINZ S.

• 5 / 5 1

  

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  Delivery came in a reasonable time frame. Product fitted with ease Thumbs 👍

  Review of 22/11/2023, following an experience of 06/11/2023 by CHRIS B.

• 5 / 5 1

  

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  Great stuff delivered quick and in good shape.

  Review of 22/11/2023, following an experience of 07/11/2023 by WILLEM V.

• 5 / 5 1

  

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  An excellent quality of the shirts and fast delievery.

  Review of 22/11/2023, following an experience of 06/11/2023 by HORST R.

• 5 / 5 1

  

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  Exemplary prompt service, got my boots within a week. Would recommend Motostorm to anyone.

  Review of 22/11/2023, following an experience of 04/11/2023 by BRENDAN S.

• 5 / 5 1

  

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  Everything was perfect

  Review of 22/11/2023, following an experience of 03/11/2023 by ABDULLAH A.

• 5 / 5 1

  

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  - I had no prior knowledge regarding this site. - Just casually picked it out of the many in the results. - Decided... Oh well. You only live once. What's the worst that can happen... right? - Ordered the jacket. Bam next day its packed. Bam it leaves Italy. Bam reaches France. Bam goes to my country's customs. Bam Delivery guy wakes me up at the afternoon (I had a night shift, so I was sleeping at daytime). - And the Jacket? + Popped the box. + Opened the soft and nice feeling nylon. + One ooomff of a sniff. ~ Fresh Dainese smell. 0 Regret. U want? U buy. I approve. ~ Aven.

  Review of 22/11/2023, following an experience of 04/11/2023 by ARIEL O.

• 5 / 5 1

  

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  Exactly what i ordered. Delivered to Australia in 4 days. Cant ask for anything more.

  Review of 22/11/2023, following an experience of 05/11/2023 by CAMERON D.

• 5 / 5 1

  

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  Superb service, item arrived quickly and was well packaged.

  Review of 22/11/2023, following an experience of 05/11/2023 by ROMAIN T.

• 4 / 5 1

  

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  i thought i paid all already then at the time of delivery i have to pay customs again.. so almost doubled my payment.

  Review of 22/11/2023, following an experience of 06/11/2023 by J E.

• 5 / 5 1

  

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  My order was received in a timely manner. My order was the exact same as requested. Perfect fit; will be wearing it when the weather permits(Scorpion helmet)

  Review of 22/11/2023, following an experience of 05/11/2023 by STEVEN W.

• 5 / 5 1

  

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  Motostorm shipped my order promptly with tracking, as is always the case. Motostorm's customer service can't be beat.

  Review of 22/11/2023, following an experience of 03/11/2023 by JAMES A.

• 4 / 5 1

  

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  Received Items with complete without damage, delivery arrived on time, i expected to shipped via Fedex, i am bit sad because i paid 54$ with UPS first time i paid for that much. In all my online Order. I expect that usually i paid like 16$ only but more expensive.

  Review of 22/11/2023, following an experience of 06/11/2023 by TYLER B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Fast shipping, great prices! Love these guys

  Review of 22/11/2023, following an experience of 03/11/2023 by KIERAN W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Legit 👌

  Review of 22/11/2023, following an experience of 04/11/2023 by RAYMOND M.

• 5 / 5 1

  

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  Very good service. Everything in time, good communication. Grazie mille!

  Review of 22/11/2023, following an experience of 03/11/2023 by RUI R.

• 5 / 5 1

  

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  Produit conforme.

  Review of 22/11/2023, following an experience of 05/11/2023 by DAVID B.

• 5 / 5 1

  

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  Ordered from Thailand. Item arrived very quickly, just in 4 days. Taxes and duties handled by UPS and then I had to pay with the courier.

  Review of 22/11/2023, following an experience of 09/11/2023 by PITCHAYUT L.

• 5 / 5 1

  

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  Fantastic customer service fast delivery best price

  Review of 22/11/2023, following an experience of 08/11/2023 by MOHANNAD I.

• 5 / 5 1

  

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  Everything from navigating the items, to delivery and customer service, this store has it all!!! Motostorm is fantastic!!! Deifinitely will be my number 1 choice for motorcycle gears! 😊❤️

  Review of 22/11/2023, following an experience of 07/11/2023 by JASON C.

• 5 / 5 1

  

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  Fantastic, really good price, very well packaged and fast delivery to Ireland from Italy. I would have no hesitation with dealing with Motostorm again in future.

  Review of 22/11/2023, following an experience of 07/11/2023 by COLIN K.

• 5 / 5 1

  

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  Awesome and easy experience

  Review of 22/11/2023, following an experience of 08/11/2023 by LOUIS R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Everything is more then fine

  Review of 22/11/2023, following an experience of 07/11/2023 by MOHAMMAD A.

• 5 / 5 1

  

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  Motostorm are fast and reliable online store for motorcycle gears. They are easy to connect with incase of issur or additional orders. I have ordered all my riding gears to them and all are in good and perfect conditions. They even provide some freebies like a quality tshirt Motostorm

  Review of 22/11/2023, following an experience of 07/11/2023 by LUCY E. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great pricing, had exactly what I was looking for. Process and shipping time was quick. I’ll buy from them again for sure

  Review of 22/11/2023, following an experience of 08/11/2023 by LAUREN A.

• 5 / 5 1

  

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  Excellent.

  Review of 22/11/2023, following an experience of 05/11/2023 by JEAN-MARC P.

• 5 / 5 1

  

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  Amazing customer service

  Review of 22/11/2023, following an experience of 06/11/2023 by MIGUEL S.

• 5 / 5 1

  

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  Easy to purchase and fast delivery.

  Review of 22/11/2023, following an experience of 03/11/2023 by HUGO S.

• 5 / 5 1

  

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  Awesome service

  Review of 22/11/2023, following an experience of 03/11/2023 by BILLY H.

• 5 / 5 1

  

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  Nice wind screen, well built mountings, fast shipping! All good!

  Review of 22/11/2023, following an experience of 06/11/2023 by JOHN P.

• 5 / 5 1

  

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  Fast delivery. Excellent experience . Will buy again

  Review of 22/11/2023, following an experience of 05/11/2023 by GUILLERMO S.

• 5 / 5 1

  

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  Motostorm.it had what I needed. Gave me a great discount for leaving reviews. Everything I have ordered from them has been delivered fast and packaged well!

  Review of 22/11/2023, following an experience of 03/11/2023 by JIMMY M.

• 5 / 5 1

  

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  Excelent products. Very good delivery.

  Review of 22/11/2023, following an experience of 06/11/2023 by CAROLINA D.

• 5 / 5 1

  

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  Good

  Review of 22/11/2023, following an experience of 29/10/2023 by GENTIAN G.

• 5 / 5 1

  

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  Satisfied except transportation cost. I will consider to purchase more easily, if its more cheaper.

  Review of 22/11/2023, following an experience of 02/11/2023 by TAKUYA K.

• 4 / 5 1

  

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  Cette pièce est pas disponible au Canada, content d, avoir trouvé chez vous 👍

  Review of 22/11/2023, following an experience of 02/11/2023 by ALEXANDER R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Got my Seats last weekend and i must admit i am impressed.Shiny and perfect Seats will be perfect on my bike in the spring.Really looking forward to try them on.Very comfy compared to original.Thanks🙂

  Review of 22/11/2023, following an experience of 27/10/2023 by JOHN H.

• 5 / 5 1

  

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  I received my both of my orders incredibly fast (especially considering they crossed the ocean). The prices were better than competitors. They were so good in fact, I thought it might be a scam, but it's not. Motostorm is totally legit. The airbag and jacket I bought were brand new and exactly as described. The Tech Air 10 even had the latest updates and firmware.

  Review of 22/11/2023, following an experience of 21/10/2023 by RUHOLLAH M.

• 5 / 5 1

  

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  Great service

  Review of 22/11/2023, following an experience of 31/10/2023 by DENIS D.

• 5 / 5 1

  

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  Good webstore, fast delivery.

  Review of 22/11/2023, following an experience of 31/10/2023 by CARLOS B.

• 5 / 5 1

  

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  Super schnelle Lieferung, Ware top, gerne wieder 👍

  Review of 22/11/2023, following an experience of 24/10/2023 by ANJA O.

• 5 / 5 1

  

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  Awesome thanks 🤩

  Review of 22/11/2023, following an experience of 19/10/2023 by STEVE S.

• 3 / 5 1

  

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  The shipping was fast. Very good. But, I was surprised that upon delivery, I need to pay “duties and taxes” ( $128.65 ). They should have disclose that during the purchase process. On top of that, the courier, UPS, did not notify me properly that they only accept money order or cashier’s check.

  Review of 22/11/2023, following an experience of 02/11/2023 by IRISH L.

• 5 / 5 1

  

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  Great shipping time. Received exactly what I ordered. Packed with care.

  Review of 22/11/2023, following an experience of 30/10/2023 by DUSTIN T.

• 5 / 5 1

  

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  Best of the best

  Review of 22/11/2023, following an experience of 21/10/2023 by LIAM W. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  Bin mit der Firma sehr sehr unzufrieden Würde nichts mehr Bestellen geschweige denn es weiter zu empfehlen 👎👎👎

  Review of 22/11/2023, following an experience of 02/11/2023 by THOMAS G.

  Answer by motostorm.it

  

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  Hallo, es tut uns leid, dass Sie mit unserem Service nicht zufrieden sind. Ich kann sehen, dass es bei Ihrer Lieferung aufgrund eines Problems mit der Wiederauffüllung zu einer Verzögerung gekommen ist. Die Bestellung wurde vor 2 Tagen versandt und zu Ihnen nach Hause geliefert. Wenn Sie Probleme haben, können Sie eine E-Mail an andrea@motostorm.it senden

  Answer by Thomas G

  

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  Mit der Qualität bin ich zu Frieden ( Rizoma halt 👍)Aber mit dem Versand 📦 nicht und mit der Vorgangsweise von euch.Bin Enttäuscht 😢 nicht einmal eine Entschuldigung (Für denn nächsten Einkauf ein Gutschein oder so…

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• 2 / 5 1

  

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  Poor quality item. Welding spatter at the joints not fettled back, just painted over!! Ugly product with poor quality control that I could have fabricated better myself in the shed.

  Review of 22/11/2023, following an experience of 02/11/2023 by DAISY K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Item purchased was at a great price and reasonable international shipping to the USA.

  Review of 22/11/2023, following an experience of 02/11/2023 by DAVID A.

• 5 / 5 1

  

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  Good!

  Review of 22/11/2023, following an experience of 02/11/2023 by JALAR S.

• 5 / 5 1

  

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  Great price, even shipped to the U.S.! Nice website. Great selection of gear and parts. I'll be ordering from motostorm.it again!

  Review of 16/11/2023, following an experience of 02/11/2023 by BRAD R.

• 5 / 5 1

  

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  Un site foarte bun cu preturi foarte mici

  Review of 16/11/2023, following an experience of 31/10/2023 by LOLA K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent service, product as expected with prompt delivery. Recommended

  Review of 16/11/2023, following an experience of 30/10/2023 by CRISTIAN C.

• 5 / 5 1

  

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  Best service I have ever received Ordered the boots they turned up on the other side of the world 40 hours later There isn’t better

  Review of 16/11/2023, following an experience of 02/11/2023 by NATHAN P.

• 5 / 5 1

  

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  Fast shipping

  Review of 16/11/2023, following an experience of 02/11/2023 by PETER A.

• 5 / 5 1

  

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  Sehr schnell!

  Review of 16/11/2023, following an experience of 29/10/2023 by HRISTIJAN K.

• 5 / 5 1

  

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  Transaction parfaite. Produit conforme et livraison très rapide. Je recommande !!

  Review of 16/11/2023, following an experience of 29/10/2023 by ERIC D.

• 5 / 5 1

  

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  早く届けたし、商品も気にいってます。また欲しい商品があれば利用さしてもらいます。

  Review of 16/11/2023, following an experience of 31/10/2023 by TAKEUCHI K.

• 5 / 5 1

  

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  Muy claro y rapido.

  Review of 16/11/2023, following an experience of 31/10/2023 by SONIA P.

• 4 / 5 1

  

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  Se han alargado los tiempos de espera.

  Review of 16/11/2023, following an experience of 31/10/2023 by ALBERTO L.

• 5 / 5 1

  

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  Reply instantly to emails. Friendly staff. Well packed products

  Review of 16/11/2023, following an experience of 02/11/2023 by KARL E.

• 5 / 5 1

  

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  First time buying from overseas and I got a dainese suit from motocard (spain) and boots dainese D1 from Motostorm (italy).. both ordered 01nov and Motostorms boots arrived today! 6 days later. Both were UPS shipped and I'm pretty sure Italy is further then Spain from the east coast! Will order again from Motostorm they have given me a good experience with the European companies and sometimes they are way cheaper then the states. Moto storm Italy is awesome! Charlie f. Virginia, USA

  Review of 16/11/2023, following an experience of 01/11/2023 by CHARLES F.

• 5 / 5 1

  

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  Very fast proccesing order and shipping. Recomand this site.

  Review of 16/11/2023, following an experience of 31/10/2023 by BOGDAN M.

• 5 / 5 1

  

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  It was a quick delivery.The qualşty is good and fits perfect to my helmet

  Review of 16/11/2023, following an experience of 31/10/2023 by ADAM T. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Good products and service but still not many options for international customers

  Review of 16/11/2023, following an experience of 02/11/2023 by SAMIR C.

• 5 / 5 1

  

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  Great transaction

  Review of 16/11/2023, following an experience of 27/10/2023 by RICHARD C.

• 5 / 5 1

  

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  肌触りも良く良い品でした。 太ももやウエストに比べて腰回りがやや小さいと感じました。 配送も早かったです。

  Review of 16/11/2023, following an experience of 29/10/2023 by BRADLEY Y. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent

  Review of 16/11/2023, following an experience of 29/10/2023 by OMAR R.

• 5 / 5 1

  

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  Fast service, quick delivery, and exactly what I ordered. I will check Motostorm for future purchases. Thanks.

  Review of 16/11/2023, following an experience of 27/10/2023 by JIM J.

• 5 / 5 1

  

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  Fast arrival , CNC racing makes really nice stuff with OEM feel

  Review of 16/11/2023, following an experience of 27/10/2023 by COURTNEY C.

• 5 / 5 1

  

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  Great product, great price. Quick order processing and fast delivery. Brilliant!

  Review of 16/11/2023, following an experience of 27/10/2023 by MATTHEW P.

• 5 / 5 1

  

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  Excellent

  Review of 16/11/2023, following an experience of 29/10/2023 by JEMAL B.

• 5 / 5 1

  

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  Fast shipping, great packaging. Absolutely please with my order and the price!

  Review of 16/11/2023, following an experience of 26/10/2023 by SAVANNAH D.

• 5 / 5 1

  

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  Quick efficient service and quick and helful if you have an issue.

  Review of 16/11/2023, following an experience of 27/10/2023 by TIM S.

• 5 / 5 1

  

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  Top top service with updates along the way. Item delivered to Spain. Would use them again.

  Review of 16/11/2023, following an experience of 27/10/2023 by DION B.

• 5 / 5 1

  

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  Alles prima gelaufen

  Review of 16/11/2023, following an experience of 27/10/2023 by MARTIN G.

• 5 / 5 1

  

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  Ordered on Sunday night. Received in Australia on Friday

  Review of 16/11/2023, following an experience of 29/10/2023 by STEVEN B.

• 5 / 5 1

  

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  Everithing very well. Congratulations.

  Review of 16/11/2023, following an experience of 29/10/2023 by JOSÉ A.

• 2 / 5 1

  

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  Sendung ist immer noch nich angekommen!!!!

  Review of 16/11/2023, following an experience of 27/10/2023 by VOLKER K.

  Answer by motostorm.it

  

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  Hallo, den Sendungsverfolgungsinformationen, die Sie erhalten haben, kann ich entnehmen, dass das Paket heute zugestellt wird.

• 5 / 5 1

  

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  Good fast response.

  Review of 16/11/2023, following an experience of 29/10/2023 by MICHIFUMI S.

• 5 / 5 1

  

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  Fast shipping. Shoe fits perfekt. Do Not youse UPS. Bad shipper, take long and Not serious.

  Review of 16/11/2023, following an experience of 25/10/2023 by BJÖRN B.

• 5 / 5 1

  

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  Envio muy rápido y todo correcto

  Review of 16/11/2023, following an experience of 25/10/2023 by CARLOS G.

• 3 / 5 1

  

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  The site is great in terms of its product availability and ease of placing an order, I will however caution you towards the import taxes that you may incur should you order from the UK as the only available delivery company is FedEx who preemtively pay the import taxes on your behalf and then places an upcharge for doing so after you've received the product. Brexit happened years ago and I know import charges are required but I should have at least gotten the option to pay it up front without having to pay FedEx a 30% fee for doing it. Beyond that the actual site is great, perhaps they could employ other delivery companies such as DHL just so the customers wouldn't get unnecessarily charged fees on taxes we already know we have to pay.

  Review of 16/11/2023, following an experience of 28/09/2023 by THERESA M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Perfect!

  Review of 16/11/2023, following an experience of 11/10/2023 by MARTINS K.

• 5 / 5 1

  

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  Rien à dire

  Review of 16/11/2023, following an experience of 20/10/2023 by BENJAMIN D.

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