Reviews TRADEINN RETAIL SERVICES | All reviews of TRADEINN RETAIL SERVICES

4 / 5 1

Good comms

Review of 15/01/2023, following an experience of 04/01/2023 by JASON V.

Answer by runnerinn.com

Dear Jason , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Trainers arrived quickly and were exactly what I ordered

Review of 12/01/2023, following an experience of 31/12/2022 by HELEN M.

Answer by runnerinn.com

Dear Helen , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Thank you, delivery was fast, will buy again.

Review of 07/01/2023, following an experience of 28/12/2022 by VLADIMIR S.

Answer by runnerinn.com

Dear Vladimir , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Excellent service, I was kept informed every step of the way. Even had a picture of my packaged parcel. Highly recommend

Review of 24/12/2022, following an experience of 12/12/2022 by RACHEL T.

Answer by runnerinn.com

Dear Rachel , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

I am extremely satisfied with the service. I ordered 2x Adidas Terrex. The sneakers came very quickly. I was able to track the order using the app. I have no complaints.

Review of 20/12/2022, following an experience of 09/12/2022 by VEDRAN D.

Answer by runnerinn.com

Dear Vedran , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by runnerinn.com

Dear Rachel , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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4 / 5 1

Quick and efficient delivery They are wrapped snd under the tree , waiting for Christmas morning !!

Review of 14/12/2022, following an experience of 02/12/2022 by CAROLINE R.

Answer by runnerinn.com

Dear Caroline, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

3 / 5 1

The service was great, the product was competitively priced but coming from Europe the delivery time was long - I personally have stopped buying any products from European suppliers for this reason

Review of 08/12/2022, following an experience of 28/11/2022 by MARTIN W.

Answer by runnerinn.com

Dear Martin, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. We apologize for any inconvenience this issue have caused. Thanks and best regards!

5 / 5 1

I am a size UK 9, EU 43 (usually), size 10 USA. These fit spot on, despite being a size eu 44. I wear a double layer anti blister running sick and these feel slightly more snug than the previous 2.5's.

Review of 01/12/2022, following an experience of 20/11/2022 by NEIL D.

5 / 5 1

Delivered on time and trainers are just as described.. good value and good service

Review of 29/11/2022, following an experience of 18/11/2022 by BARBARA A.

Answer by runnerinn.com

Dear Barbara , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by runnerinn.com

Dear Neil , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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5 / 5 1

Excelent

Review of 15/11/2022, following an experience of 04/11/2022 by ANTHONY B. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Laurentiu , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

3 / 5 1

Product packaged well, exactly as described. However, Google translate changed the site into English, I didn't realise the products are coming from Spain until after purchase. My trainers took 8 days to arrive.

Review of 13/11/2022, following an experience of 01/11/2022 by MASON S. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear , Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Fantastic shoes fantastic quality and price is very nice I recommend for anyone

Review of 09/11/2022, following an experience of 28/10/2022 by EMMA S. *

*Pseudonymized data at the request of the author

5 / 5 1

Nice discounts on products and reliable delivery as well

Review of 09/11/2022, following an experience of 26/10/2022 by LUCY C. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Hisham , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Good Selection. Great Prices. Fast Delivery. 👍🏻👍🏻👍🏻

Review of 09/11/2022, following an experience of 30/10/2022 by BETH H. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Umar , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by runnerinn.com

Dear Sophie , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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5 / 5 1

Polecam :)

Review of 02/11/2022, following an experience of 22/10/2022 by KARL A. *

*Pseudonymized data at the request of the author

5 / 5 1

Great product amd service

Review of 29/10/2022, following an experience of 18/10/2022 by ASHLEY S. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Dominika , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Easy and everything fine, Shipment done to Poland according to described time.

Review of 18/10/2022, following an experience of 05/10/2022 by SAMANTHA W. *

*Pseudonymized data at the request of the author

5 / 5 1

Snel er correct geleverd

Review of 16/10/2022, following an experience of 05/10/2022 by SIENNA A. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Beste klant, Bedankt dat u de tijd heeft genomen om uw ervaring met ons te delen. Dit soort feedback helpt ons onze dienstverlening te verbeteren. Prettige dag, Bedankt en groeten

5 / 5 1

Excellent service at a very competitive price.

Review of 15/10/2022, following an experience of 04/10/2022 by ADRIAN K. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Robert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by runnerinn.com

Dear Dawid, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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5 / 5 1

Excellent. Customer service was great and I received my parcel quicker than I expected.

Review of 13/10/2022, following an experience of 02/10/2022 by ELLIOT P. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Michael , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Easy to use site, quick international delivery and best price. Brilliant!

Review of 13/10/2022, following an experience of 02/10/2022 by WILLIAM C. *

*Pseudonymized data at the request of the author

5 / 5 1

Great service

Review of 12/10/2022, following an experience of 01/10/2022 by CARRIE M. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Zohreh , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

I didn't know in the first place that my order will be sent from abroad, but it was worth waiting for. Everything went smoothly and I'm satisfied with the product that I bought. Thank you very much!

Review of 11/10/2022, following an experience of 29/09/2022 by MASON S. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Silviu Cosmin , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by runnerinn.com

Dear Shirley , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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5 / 5 1

I was sceptical but very pleased with my purchase. Arrived within the time frame. Quite expensive postage but then the saving does compensate.

Review of 11/10/2022, following an experience of 29/09/2022 by LINDSAY C. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Chris , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great service quick delivery

Review of 03/10/2022, following an experience of 22/09/2022 by MUHAMMAD W. *

*Pseudonymized data at the request of the author

5 / 5 1

Everything OK, fast delivery. Thanx

Review of 02/10/2022, following an experience of 11/09/2022 by DONNA L. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Bargain good stuff very happy

Review of 02/10/2022, following an experience of 08/09/2022 by ELIZABETH T. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Terrence , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by runnerinn.com

Dear Hussein , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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5 / 5 1

Ordered some boss trainers, received in good time and condition. Book.

Review of 02/10/2022, following an experience of 11/09/2022 by CHELSEA P. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Ben , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by runnerinn.com

Dear Nigel , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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5 / 5 1

All what I expected and when expected

Review of 02/10/2022, following an experience of 11/09/2022 by PETE K. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Jakub , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Thank you for your service very good item that I ordered and fast delivery so thank you

Review of 02/10/2022, following an experience of 12/09/2022 by ISABELLA P. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Michal , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Used quite a few times now. Great site top bargains

Review of 02/10/2022, following an experience of 12/09/2022 by JAMES G. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Per , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

2 / 5 1

I initially thought it was a good price until it took nearly 2weeks to arrive and the £11.99 to return an item is far too much!

Review of 02/10/2022, following an experience of 08/09/2022 by LAURA P. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Hello Karen, We really appreciate you taking the time to write a review. We sincerely apologize for your comments and the inconvenience caused. However, we would also like to point out that our return policy clearly states that in the event of a voluntary return, shipping costs need to be paid by the customer. Please also take into consideration that you may use the 'Return costs refunded' service if you have chosen the payment method Paypal. Please use the following link for more information: https://www.paypal.com/en/webapps/mpp/returns We will cover return postage if the product is indeed damaged/defective or an incorrect/misrepresented item was received. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Kind regards

4 / 5 1

The order came cert quick and it ess easy to make A order.

Review of 02/10/2022, following an experience of 16/09/2022 by KIMBERLY K. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Per , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by runnerinn.com

Dear Juho , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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5 / 5 1

Quick and accurate delivery with reasonable prices

Review of 02/10/2022, following an experience of 13/09/2022 by EILEEN R. *

*Pseudonymized data at the request of the author

4 / 5 1

Navigation and searching items is easy. Delivery to Finland was litlle bit slow but i can live with that.

Review of 02/10/2022, following an experience of 20/09/2022 by CARLIE P. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear paul , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Really great price and arrived when stated. Pretty pleased :)

Review of 02/10/2022, following an experience of 08/09/2022 by RUTH P. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Adheel , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Excellent service when I had to return a pair of shoes. It's a shame returns aren't free but the overall cost was still lower than a UK supplier.

Review of 02/10/2022, following an experience of 04/09/2022 by MATILDA T. *

*Pseudonymized data at the request of the author

5 / 5 1

all ok

Review of 25/09/2022, following an experience of 05/09/2022 by SUZANNE W. *

*Pseudonymized data at the request of the author

5 / 5 1

Good service! Very happy!

Review of 25/09/2022, following an experience of 02/09/2022 by ALEXANDRA W. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Shaun , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

ASA, the escalante 3’s were great. Delivery was a little later than expected, however there was strike action at Royal Mail which would account fir the delay.

Review of 25/09/2022, following an experience of 31/08/2022 by NAOMI E. *

*Pseudonymized data at the request of the author

5 / 5 1

Fantastic value on my chosen ASICS running shoe offering a huge percentage saving on buying form my normal (local) supplier with prompt and efficient delivery too.

Review of 25/09/2022, following an experience of 30/08/2022 by ROXANNE M. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Piotr , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Fast delivery, great quality, good communication and fantastic price, very pleased.

Review of 10/09/2022, following an experience of 30/08/2022 by SARAH E. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Mark , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Very happy with the service and the shoes supplied

Review of 10/09/2022, following an experience of 30/08/2022 by LUCY C. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Vicky , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Everything was fine, fast and cheap

Review of 10/09/2022, following an experience of 30/08/2022 by REBECCA P. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Pawel , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by runnerinn.com

Dear Desmond , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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5 / 5 1

Everything is OK!!!

Review of 09/09/2022, following an experience of 29/08/2022 by TINA R. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Pawel , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Good prices, quick shipment, perfect information at each stage of delivery.

Review of 08/09/2022, following an experience of 26/08/2022 by FINLEY H. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Radoslav , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Fast shipping (

Review of 08/09/2022, following an experience of 29/08/2022 by MARK M. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Michal , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Excellent service and quality and good prices

Review of 07/09/2022, following an experience of 27/08/2022 by LUCY M. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Tom , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

3 / 5 1

Post sale information and delivery tracking were poor. Difficult to locate a email or Tel No. to contact them

Review of 07/09/2022, following an experience of 27/08/2022 by DANIEL T. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Hello Kevin, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. If you need more information or assistance, please contact our customer service team by emailing to support@tradeinn.com or calling to +34 93 220 00 89 please. We apologize for the inconvenience caused. Kind regards

5 / 5 1

Wszystko dobrze, polecam

Review of 05/09/2022, following an experience of 24/08/2022 by KEN P. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

very reliable site with the best price on the market for the shoe I wanted! I received the order in 6 days! just perfect!

Review of 04/09/2022, following an experience of 24/08/2022 by NIKKI P. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Adam , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Very impressed with service. Ordered Salomon trail shoes. Arrived within in a week in UK. Will use again.

Review of 04/09/2022, following an experience of 24/08/2022 by TEAGAN C. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Angela , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by runnerinn.com

Dear Xhorxhina , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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5 / 5 1

Easy to order and to track with prompt delivery

Review of 31/08/2022, following an experience of 20/08/2022 by BRANDON R. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Very good product witg quick delivery and good communication.

Review of 31/08/2022, following an experience of 19/08/2022 by STEPHANIE R. *

*Pseudonymized data at the request of the author

5 / 5 1

Second purchase from Runner INN and great saving and service again. Would definitely recommend and will certainly use again.

Review of 30/08/2022, following an experience of 19/08/2022 by SABRINA K. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Chris , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by Sabrina K

Chris?

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3 / 5 1

Shoes arrived - they are very small fitting, I went to return them but you are charging me £11.49 to do this -- which I can not afford.

Review of 30/08/2022, following an experience of 18/08/2022 by HARVEY M. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Majella, We really appreciate you taking the time to write a review. We sincerely apologize for your comments and the inconvenience caused. However, we would also like to point out that our return policy, that you accepted at the time of purchase, clearly states that in the event of a voluntary return, shipping costs need to be paid by the customer. Please also take into consideration that you may use the 'Return costs refunded' service if you have chosen the payment method Paypal. Please use the following link for more information: https://www.paypal.com/en/webapps/mpp/returns We will cover return postage if the product is indeed damaged/defective or an incorrect/misrepresented item was received. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Kind regards

5 / 5 1

I received my order as described and very promptly, thanks

Review of 29/08/2022, following an experience of 17/08/2022 by LEWIS R. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Jason , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great trail running shoes have been buying them for 10 years

Review of 27/08/2022, following an experience of 16/08/2022 by VANESSA C. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear John , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by runnerinn.com

Dear Lee , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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5 / 5 1

Shoes arrived on time and as advertised.

Review of 26/08/2022, following an experience of 13/08/2022 by JOEL M. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Nathan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Good service. Product arrived as promised.

Review of 23/08/2022, following an experience of 12/08/2022 by ALEX M. *

*Pseudonymized data at the request of the author

5 / 5 1

Good

Review of 22/08/2022, following an experience of 11/08/2022 by ABBIE H. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Excellent price and belt arrived in good condition. Will use again

Review of 21/08/2022, following an experience of 10/08/2022 by ADRIAN B. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Ruslan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Came in a timely manner and was of good quality. What more can you ask.

Review of 20/08/2022, following an experience of 08/08/2022 by DYLAN S. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Arto, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Everything went well. 5/5

Review of 20/08/2022, following an experience of 09/08/2022 by MASON S. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Arto, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by runnerinn.com

Dear Ahmed Jawid, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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5 / 5 1

Trainers ordered on 8/8/22 and received on 15/8/22 and they came from Spain. Great selection of colours which you can’t find in UK. Would definitely use runner inn again and would recommend to anyone looking for some great salomans

Review of 19/08/2022, following an experience of 08/08/2022 by TIFFANY B. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Bryan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Thanks for the shoes didn’t take long to receive. Worth the money

Review of 14/08/2022, following an experience of 02/08/2022 by ERIN M. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear SARAH, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Excellent experience with the company, I would highly recommend this company.will be definitely be buying from them again.Thanks.

Review of 13/08/2022, following an experience of 02/08/2022 by FRANCESCA L. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Dean, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by runnerinn.com

Dear Linda, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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5 / 5 1

Great Service and great product

Review of 11/08/2022, following an experience of 31/07/2022 by LEO R. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. Have a nice day! Thanks,

5 / 5 1

Quick delivery. Sneakers fit perfectly!

Review of 11/08/2022, following an experience of 25/07/2022 by ELIZABETH C. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. Have a nice day! Thanks,

5 / 5 1

Good price, great product.

Review of 10/08/2022, following an experience of 29/07/2022 by LILLY W. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. Have a nice day! Thanks,

4 / 5 1

Excellent trainers and a decent price But Very very slow delivery considering it wasn't free delivery

Review of 07/08/2022, following an experience of 18/07/2022 by WILLIAM L. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Customer , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by William L

I#ve made another order from this site a few days ago But it's still has not been dispatched! this was a birthday present for my son on the 3rd August but it looks like it's not going to be here in time especially again as I've paid for the delivery! this is not good service at all !

Answer by runnerinn.com

Dear Nigel, We are very sorry to hear that our service is not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. Remember that you can change or add items to your order from your account or cancel the order if you prefer not to wait any longer for an article that is not available at the moment due to an unexpected rupture in the supply chain (order 31698926). We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards

Answer by William L

my order placed on the 25/07/22 is still not even sent out !! this is very poor service Order : 31698926 Order placed on: 25-07-2022 Total price: 30.97£ Shipping information: nigel Estimated delivery date: 04-08-2022 / 08-08-2022 Order placed on 25-07-2022 In transit to our dispatch centre Preparing for shipment Sent by: Royal Mail Delivered

Answer by runnerinn.com

Dear Nigel, Please note that you can change or add items to your order from your account or cancel the order if you prefer not to wait any longer for an article that is not available at the moment due to an unexpected rupture in the supply chain (order 31698926). We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards

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1 / 5 1

The goods arrived 4 days later as it was supposed to come🙁

Review of 07/08/2022, following an experience of 14/07/2022 by LUCAS W. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Hello Silvia, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,

5 / 5 1

Great price. Pretty quick delivery

Review of 07/08/2022, following an experience of 26/07/2022 by JULIE J. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. Have a nice day! Thanks,

1 / 5 1

Very poor service slow delivery

Review of 04/08/2022, following an experience of 10/07/2022 by HENRY A. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Hello Norma, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Please take into consideration though that your order was delivered within the expected delivery date. Thanks a lot.

5 / 5 1

What can I say. Smooth and easy. Delivered about one week from spain to finland. Ordered items arrived when expected and in perfect condition and well packed. Very happy customer.

Review of 19/07/2022, following an experience of 05/07/2022 by VICTORIA S. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. Have a nice day! Thanks,

5 / 5 1

Super calitate si promptitudine

Review of 10/07/2022, following an experience of 16/06/2022 by JORDAN D. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dragă client, Vă mulțumim pentru timpul acordat pentru a împărtăși comentarii atât de pozitive despre experiența dumneavoastră cu noi. O zi plăcută! Mulțumiri,

5 / 5 1

Everything went smoothly, thank you RunnerInn! I am satiiesfied with the service and shoes!

Review of 10/07/2022, following an experience of 20/06/2022 by BARRY P. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Customer, Thank you for taking time to share your experience with us. Have a nice day. Thanks,

2 / 5 1

The vital element of this shoe is that in my view, they are not true to size. I'm normally a standard 9 and this shoe hurt my toes. I genuinely think that they are an 8 even though the label says 9. I've worn them on 2 decent walks, in discomfort, and they have not softened to any significant part. I would imagine that if they were the correct size for me, they would be excellent. Took 6 days to arrive to me in the UK from Spain.

Review of 10/07/2022, following an experience of 15/06/2022 by DUNCAN R. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Hello Paul, We truly regret the inconvenience caused. In case you have received a wrong product, you would need to submit a return request through your account, please. Please take into consideration that you have 30 days to decide if the item is right for you. We will refund any item(s), provided that the item(s) has not been damaged, soiled, washed, altered or worn and that all labels and tags are attached. If, for example, you prefer another size or another color, we kindly ask you to place a new order in our online store please. If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Kind regards,

5 / 5 1

I just received calf supports from runnerinn. They arrived on time and I've tried them out and am very happy with them. This was my first purchase so I hope to be going back for more.

Review of 15/06/2022, following an experience of 04/06/2022 by STEVE L. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Paul , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Very good

Review of 13/06/2022, following an experience of 01/06/2022 by AMY P. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Paul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

First time customer. Very happy with my purchase. Quick delivery with no hassle. Competetive prices. Will use again🙂

Review of 10/06/2022, following an experience of 30/05/2022 by LAYLA P. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Rickard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by runnerinn.com

Dear Teddy, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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5 / 5 1

Order was easy to track and arrived within the predicted dates. Actual product fits larger than expected but have decided to keep it

Review of 26/05/2022, following an experience of 13/05/2022 by OSCAR W. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Catherine , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

3 / 5 1

Then price was good and the product excellent..... however it wasn't overly clear on the website that the item would be coming from mainland Europe and as a result shipping wasn't the quickest. If I had known it would be slow (over a week) I would have been a little more satisfied but waiting and watching an extremely slow parcel tracker was frustrating as I sat barefoot!!!

Review of 22/05/2022, following an experience of 11/05/2022 by CHARLOTTE B. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Hello Michael, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,

5 / 5 1

Super products i buy again sure

Review of 21/05/2022, following an experience of 09/05/2022 by PAULA R. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes

4 / 5 1

Havent a clue how it was delivered but it got here in the estimated time.thank you

Review of 21/05/2022, following an experience of 10/05/2022 by ANDREW M. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes

3 / 5 1

Took too long to receive the items albeit tracking update is very good.

Review of 20/05/2022, following an experience of 09/05/2022 by VICTORIA T. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Hello , We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards

4 / 5 1

Very good selection and price. Delivery was good but would be the one area that could be slightly improved compared to competitors. Would be more like 4.5 out of 5.

Review of 19/05/2022, following an experience of 08/05/2022 by KEN J. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes

5 / 5 1

Very fast delivery !

Review of 11/05/2022, following an experience of 27/04/2022 by TEAGAN W. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Milan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Overall Good service. Delivery was a little slow especially considering you have to pay £7+ for it.

Review of 08/05/2022, following an experience of 27/04/2022 by LUKE M. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Gethin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Overall a good experience from ordering to receiving the trainers. However I was not sure about the size I had ordered (as European size was different than I had expected) and customer care were not helpful in this respect.

Review of 06/05/2022, following an experience of 25/04/2022 by ADAM A. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear amanda, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Fast and great value, very happy with the service

Review of 04/05/2022, following an experience of 23/04/2022 by JOSHUA S. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Richard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Really pleased with the service I was given. Great prices and excellent delivery. You do have to wait a little longer to receive your order but arrived on my given delivery dates. Highly recommended!!

Review of 02/05/2022, following an experience of 21/04/2022 by EMILY A. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Kate, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Delivered on time very happy with shoes

Review of 27/04/2022, following an experience of 16/04/2022 by SOFIA H. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Customer, Thank you very much for sharing this fantastic comment. We hope you enjoy your product. Have a great day. Regards

4 / 5 1

Easy to navigate site if a little confusing with all the different 'inn's!!

Review of 26/04/2022, following an experience of 13/04/2022 by HANNAH R. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Customer, Thank you very much for sharing this fantastic comment. We hope you enjoy your product. Have a great day. Regards

5 / 5 1

I ordered Asics runners that were out of stock in other stores and got them at a lower price on runnerinn! Arrived on time, very happy with order

Review of 24/04/2022, following an experience of 12/04/2022 by OLIVER S. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Customer, Thank you very much for sharing this fantastic comment. We hope you enjoy your product. Have a great day. Regards

5 / 5 1

Great service ,great price ,delivered promptly , no problems , tracking app brilliant can’t fault website and my ASICS gel foundation trainers £30 cheaper , win win 👍🏻

Review of 14/04/2022, following an experience of 03/04/2022 by WENDY G. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Arrived very quickly, well packaged and product as advertised

Review of 06/04/2022, following an experience of 26/03/2022 by MAISIE J. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Emma , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

I ordered a pair of asics gel kayano 28, they came fairly quick considering they came from Spain. Overall I'm happy with the service. Thanks

Review of 28/03/2022, following an experience of 17/03/2022 by JACK S. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Jonathan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Very good service, came in a timely fashion. Thanks

Review of 25/03/2022, following an experience of 14/03/2022 by EDWARD B. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Stuart , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Easy to use Good price Prompt delivery

Review of 22/03/2022, following an experience of 10/03/2022 by YASMINE D. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Malcolm , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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