Reviews TRADEINN RETAIL SERVICES | All reviews of TRADEINN RETAIL SERVICES

5 / 5 1

Πολλοί καλοί εξυπηρέτηση

Review of 15/09/2023, following an experience of 25/08/2023 by ELIZABETH W. *

*Pseudonymized data at the request of the author

Answer by scubastore.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Fin straps arrived on time. Exactly what I wanted

Review of 15/09/2023, following an experience of 25/08/2023 by TIM GLEDHILL G.

Answer by scubastore.com

Dear Tim Gledhill , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great assortment, good pricing and quick delivery... just the way it should be

Review of 29/08/2023, following an experience of 18/08/2023 by JEROEN D.

Answer by scubastore.com

Dear jeroen , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

3 / 5 1

Delivery dates are a pure fiction. All the orders are significantly delayed. You don't answer questions about products. I'm waiting 2+ months for your answers.

Review of 28/08/2023, following an experience of 20/08/2023 by PIOTR P.

Answer by scubastore.com

Dear Piotr, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. It may get down to an unexpected interruption in the supply chain at times, so that the shipping information changes. Please keep in mind that in this case you can change, add/remove items in your order or cancel the entire order from your account if you no longer wish to wait for an item that is temporarily not available or experiencing a delay. 317080 DIVE RITE Hose Clip Retainer Black One Size Unfortunately, we can only pass on the stated delivery times we receive from our suppliers to our customers. Otherwise, you will receive an email as soon as your order is shipped with the tracking number of the carrier and your invoice. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards

5 / 5 1

Large site, so you have to be specific, quality products at a competitive price, excellent information flow regarding delivery.

Review of 27/08/2023, following an experience of 16/08/2023 by OLIVER B.

Answer by scubastore.com

Dear Oliver , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

3 / 5 1

Purchased products were excellent 👍 However the DHL delivery very poor I was charged € 60 for express delivery to Greece Halkidiki and the package arrived 10 days after DHL label was created !! This is not acceptable 😞 !!

Review of 26/08/2023, following an experience of 15/08/2023 by IVAN P.

Answer by scubastore.com

Hello Ivan, We are sorry for your comments, we did not intend to delay your order and take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our delivery dates are estimates and not exact. https://mydhl.express.dhl/es/es/tracking.html#/results?id=4024957705&brand=DHL Your comments will be taken into account for continuous improvement. Kind regards

5 / 5 1

Very fast

Review of 25/08/2023, following an experience of 17/08/2023 by JAROSLAV S.

Answer by scubastore.com

Dear Jaroslav , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

3 / 5 1

I would like to say that we received the product and it’s a great looking dive computer. What I would say is it took a lot longer than expected and the tracking app is not very good either. I appreciate that there’s delays with bank holidays etc. But be honest and tell people when it’s really due to arrive. I ordered it for my sons Birthday !!! It arrived days later!!!! However I would use the company again but only if I was needing the product in a hurry.

Review of 29/05/2023, following an experience of 04/05/2023 by ANNA G. *

*Pseudonymized data at the request of the author

Answer by scubastore.com

Hello , We are sorry for your comments, we did not intend to delay your order and take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our delivery dates are estimates and not exact. Your comments will be taken into account for continuous improvement. We apologize for the inconvenience caused. Yours, sincerely

Answer by Anna G

No problem thank you for your reply!!!!!

Answer by scubastore.com

You're welcome, our apologies again!! Best regards

Show exchanges Hide exchanges

5 / 5 1

While many sites sell you the dive computer as if it's available in stock, and then tell you that you have to wait for 30-45 days, scubastore.com delivered the same computer in a matter of days.

Review of 29/05/2023, following an experience of 04/05/2023 by ONUR S.

Answer by scubastore.com

Dear Onur , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Best price I could find by a distance. Arrived in good time.

Review of 29/05/2023, following an experience of 08/05/2023 by ALASTAIR L.

Answer by scubastore.com

Dear alastair , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

*****

Review of 25/05/2023, following an experience of 30/04/2023 by NORBERT V.

5 / 5 1

The package was received on time and as ordered. 5 stars

Review of 25/05/2023, following an experience of 02/05/2023 by THOMAS B.

Answer by scubastore.com

Dear thomas , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

I haven’t used the masks yet but I have tried them on. The only thing which concerns me is how hard it is to fix the snorkel onto the mask. The mechanism seems very brittle.

Review of 25/05/2023, following an experience of 02/05/2023 by CAROLINE B.

Answer by scubastore.com

Dear Caroline , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

perfect service thankyou

Review of 07/05/2023, following an experience of 28/04/2023 by SPENCER G.

Answer by scubastore.com

Dear spencer , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great product, delivered on time. Many thanks

Review of 05/05/2023, following an experience of 24/04/2023 by RUTH G.

Answer by scubastore.com

Dear Ruth , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Everything was spot on from ordering to receiving

Review of 02/05/2023, following an experience of 20/04/2023 by KAREN C.

Answer by scubastore.com

Dear karen , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

I don't usually buy brand new scuba but the two times I have (two sets of regulators) I've used scubastore. Yes I trust them, competitive prices and so far, reliable delivery. All good

Review of 01/05/2023, following an experience of 21/04/2023 by DAVID R.

Answer by scubastore.com

Dear David , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

3 / 5 1

It does work as advertised however because there is a larger bubble of air in front of your face it creates too much buoyancy and tilts your neck back at an uncomfortable angle. If you are floating in a rock pool this may be the mask for you if you are swimming more than 300m then I would give it a miss.

Review of 30/04/2023, following an experience of 18/04/2023 by RICHARD W.

Answer by scubastore.com

Dear Richard, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Thank you, have a great day! Regards,

5 / 5 1

Googled this item after reading about the need to test SCUBA gear from time to time and found this store to be cheapest. The gauge looks good quality and delivery was prompt.

Review of 29/04/2023, following an experience of 17/04/2023 by MATT M.

Answer by scubastore.com

Dear Matt , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Good company. Value for money on 1000s of products & brands. Normally best price. Standard shipping within 10 days to UK.

Review of 28/04/2023, following an experience of 16/04/2023 by DAVID C.

Answer by scubastore.com

Dear David , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Excellent

Review of 24/04/2023, following an experience of 13/04/2023 by CORTEX C.

Answer by scubastore.com

Dear Cortex , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great!

Review of 24/04/2023, following an experience of 13/04/2023 by DARREN P.

Answer by scubastore.com

Dear Darren , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

I've bought the majority of my scuba gear from this site, from my experience the quality and value of the products have been outstanding. Even when I purchased the wrong depth gauge there was no issues with returning it. I would recommend Diveinn to anybody thinking about getting into scuba diving or upgrading their gear because of the cashback system they have, their general quick delivery, the value of the products you get for your money to me feels like both the cheapest and the best though they also have a range of more high-tech gear i'll likely upgrade to at some point. I will likely remain a customer to them for a long time as i've been very pleased with the whole experience shopping here

Review of 24/04/2023, following an experience of 13/04/2023 by MATTHEW H.

Answer by scubastore.com

Dear Matthew , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Site is super,delivery also,just missing detail manual for saec partner

Review of 23/04/2023, following an experience of 12/04/2023 by NIKOLA B.

Answer by scubastore.com

Dear Nikola , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great selection, prices and fast delivery.

Review of 22/04/2023, following an experience of 11/04/2023 by MATT K.

Answer by scubastore.com

Dear Matt , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Product arrived a few days later than expected but in good condition and well worth it for the price

Review of 19/04/2023, following an experience of 08/04/2023 by ANUJ M.

Answer by scubastore.com

Dear Anuj , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Благодарю за быстрый и качественно доставленный заказ.

Review of 16/04/2023, following an experience of 04/04/2023 by FRED R. *

*Pseudonymized data at the request of the author

Answer by scubastore.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Products of good quality, haven't had the opportunity to test them yet, but from trusted brands. Delivery was a lot slower than expected.

Review of 14/04/2023, following an experience of 26/03/2023 by KATIE H.

Answer by scubastore.com

Dear Katie , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Worked perfectly according to expectations.

Review of 12/04/2023, following an experience of 29/03/2023 by MARCUS S.

Answer by scubastore.com

Dear Marcus , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Very efficient

Review of 10/04/2023, following an experience of 30/03/2023 by MICHAEL V.

Answer by scubastore.com

Dear MICHAEL , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Very good for all spearfishing needs

Review of 10/04/2023, following an experience of 31/03/2023 by DANA B.

Answer by scubastore.com

Dear Dana , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by Dana B

Your welcome … highly recommend your site… have a blessed day 🙏🏽

Show exchanges Hide exchanges

5 / 5 1

first class

Review of 09/04/2023, following an experience of 28/03/2023 by LESLIE L.

Answer by scubastore.com

Dear leslie , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Brilliant store, I’m very satisfied with all my orders right across the range. The delivery is never late and products are second to none. 100%

Review of 09/04/2023, following an experience of 29/03/2023 by JOHN F.

Answer by scubastore.com

Dear John , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

The whole buying process was great (simple, fast, good price). The wetsuit I bought is very good and warm, but the hood is way to tight and squeezes my head too much. I also wish there were models for people with not so atheltic body. I'm not thin (but not very fat either) and I bought M instead of S to avoid the belly part of the wetsuit being too tight. Now sleeves and the "pants" part are too long which I kind of expected but like I said, I wish there were other size options.

Review of 08/04/2023, following an experience of 12/02/2023 by BARBARA M.

Answer by scubastore.com

Dear Barbara , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Best online scuba store. A lot of offer and good prices. Sometime delivery bit long but it is worth to wait. Keep on going.

Review of 08/04/2023, following an experience of 31/03/2023 by MIRJA O.

Answer by scubastore.com

Dear Mirja , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Ored was fast placed. Delivery came on time and in good quality.

Review of 08/04/2023, following an experience of 27/03/2023 by ALE P.

Answer by scubastore.com

Dear Ale , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Very good, very fast

Review of 08/04/2023, following an experience of 28/03/2023 by ZBIGNBIEW A.

Answer by scubastore.com

Dear Zbignbiew , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Hello I came into possession of the ordered products, and I appreciate the way in which they were delivered. For this and for the way in which the Diveinn website is organized, offering clear and detailed information about the products you sell, I have awarded five stars. But, I would like you to clarify a problem for me. On the website in the Frequently Asked Questions chapter to the question: "How can I assure your products are authentic?", your answer is: ''As an official dealer of each brand we sell, all our offered items are covered by a 2-year manufacturer's warranty. All products sold on our website are genuine. We only trade with reputable manufacturers who provide the highest quality of products. We do not sell fake, counterfeit, or replica goods''. And now, my problem - Of the four products ordered with Order: 37789942 /26-03-2023 two are made in China namely CRESSI Ipannema Polarized Sunglasses Silver Mirror One Size and SEACSUB Libera Snorkeling Mask Black / Lime L-XL. In this sense, I would ask you to be kind enough to clarify this situation for me. Thank you

Review of 07/04/2023, following an experience of 28/03/2023 by ANTONESCU A.

5 / 5 1

PRICES VERY ATTRACTIVE DELIVERY GOOD ALTHOUGH QUITE EXPENSIVE VARIETY ABSOLUTELY GREAT

Review of 05/04/2023, following an experience of 25/03/2023 by VASILEIOS V.

Answer by scubastore.com

Dear VASILEIOS , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by VASILEIOS V

ΤΗΑΝΚ ΥΟU

Show exchanges Hide exchanges

5 / 5 1

Delivery fast

Review of 05/04/2023, following an experience of 23/03/2023 by PETAR I.

Answer by scubastore.com

Dear Petar , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Product was receive in great condition and delivered well on time BCD fit perfect great product and great service from website to delivery up date emails on delivery progress where very helpful

Review of 02/04/2023, following an experience of 13/03/2023 by ANDREW P.

Answer by scubastore.com

Dear Andrew , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

A good range & a competitive price. The only slight drawback is as the item was despatched from mainland Europe delivery time was longer than buying from a UK based seller. However it was not unreasonable.

Review of 02/04/2023, following an experience of 22/03/2023 by BARRY L.

Answer by scubastore.com

Dear Barry , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Excellent quality product which arrived on time and is exactly what we wanted

Review of 02/04/2023, following an experience of 22/03/2023 by KATHRYN W.

Answer by scubastore.com

Dear Kathryn , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Really good prices and fairly quick delivery despite the long distance. Good job.

Review of 02/04/2023, following an experience of 19/03/2023 by PANAGIOTIS S.

Answer by scubastore.com

Dear Panagiotis , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

impeccable service !

Review of 02/04/2023, following an experience of 22/03/2023 by OPRUTI I.

Answer by scubastore.com

Dear OPRUTI , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Always fast efficient service and quality products.

Review of 02/04/2023, following an experience of 21/03/2023 by DEBRA W.

Answer by scubastore.com

Dear Debra , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Just as advertised, great price and prompt delivery. Comms excellent.

Review of 02/04/2023, following an experience of 19/03/2023 by ANDREW Y.

Answer by scubastore.com

Dear Andrew , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Scuba mask/snorkel and fines were delivered within the expected timescales. Items were well packed and arrived in good condition. Am a happy customer!

Review of 02/04/2023, following an experience of 14/03/2023 by JAMES R.

Answer by scubastore.com

Dear James , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Good price. Good service. Good delivery. All goooood. Even for the small stuff. I will come back

Review of 02/04/2023, following an experience of 09/03/2023 by JOEP V.

Answer by scubastore.com

Dear Joep , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

2 / 5 1

Even when it says they have the item in stock, its not true. The delivery times is always way way longer. Everything else is fine but the delivery times really sucks.

Review of 02/04/2023, following an experience of 08/03/2023 by MARTIN J.

Answer by scubastore.com

Hello Martin, We are sorry for your comments, we did not intend to delay your order and take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our delivery dates are estimates and not exact. Your comments will be taken into account for continuous improvement. Best regards

5 / 5 1

Very helpful, fast shipping, a pleasure to deal with.

Review of 01/04/2023, following an experience of 06/03/2023 by MIKE A.

Answer by scubastore.com

Dear Mike , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

1 / 5 1

The delivery leadtimes quoted on the website are not accurate, consequently my fins did not arrive until after I had left for my holiday!!

Review of 01/04/2023, following an experience of 06/03/2023 by ALEXANDRA S.

Answer by scubastore.com

Hello Alexandra, We truly regret the inconvenience caused. In case you have received a wrong product or the delay of the delivery was very long you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes

Answer by Alexandra S

Did you actually READ my review?? This generic response perfectly demonstrates your lack of care for your customers.

Answer by scubastore.com

Hello Alexandra, We truly regret the inconvenience caused, please note that this is NOT a generic response. In case you have received a wrong product or the DELAY of the delivery was very long you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems RELATED to the order you received. Best regards

Answer by Alexandra S

If it's not a generic reply, why the repeated references to points that are not relevant, such as it being a wrong product?? And at nowhere have you addressed the problem I DID raise.

Show exchanges Hide exchanges

5 / 5 1

Super

Review of 27/03/2023, following an experience of 04/03/2023 by PAVEL D.

Answer by scubastore.com

Dear Pavel , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

1 / 5 1

The package was open. At home I find there that are missing the fishing spoons:( Maybe due to transport company, but the package was realy badly packaged.

Review of 27/03/2023, following an experience of 02/03/2023 by MARTIN Z.

Answer by scubastore.com

Hello Martin, We truly regret the inconvenience caused. In case you have received an erroneous, damaged or incomplete product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes

5 / 5 1

fast and precise service. strongly recommended

Review of 11/03/2023, following an experience of 26/02/2023 by CHRISTOS K.

Answer by scubastore.com

Dear Christos , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Always very good expirience

Review of 09/03/2023, following an experience of 26/02/2023 by STIG C.

Answer by scubastore.com

Dear Stig , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

My first place to visit when purchasing scuba gear is diveINN, the prices are always low, and delivery to the uk only taking a few days. They’ve never let me down yet

Review of 05/03/2023, following an experience of 19/02/2023 by SEAN J.

Answer by scubastore.com

Dear sean , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

I ordered this wetsuit not realising it had to come from Spain but was delivered in about a week and fits perfectly

Review of 05/03/2023, following an experience of 21/02/2023 by BARRY H.

Answer by scubastore.com

Dear Barry , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

very good

Review of 01/03/2023, following an experience of 17/02/2023 by MICHAL J.

Answer by scubastore.com

Dear Michal , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Finding what I was after was easy (mask with go pro fitting) delivery was as described and packaged very well quality service

Review of 28/02/2023, following an experience of 17/02/2023 by IAN R.

Answer by scubastore.com

Dear Ian , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Really please with the service and happy with my product. quick delivery as well

Review of 28/02/2023, following an experience of 16/02/2023 by RICHARD P.

Answer by scubastore.com

Dear Richard , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

fast shipping and delivery.

Review of 24/02/2023, following an experience of 12/02/2023 by IVAN M.

Answer by scubastore.com

Dear Ivan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great product, very happy. 5⭐️

Review of 24/02/2023, following an experience of 13/02/2023 by ADRIAN S.

Answer by scubastore.com

Dear Adrian , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Good communication, product arrived promptly.

Review of 21/02/2023, following an experience of 10/02/2023 by STEPHANIE S.

Answer by scubastore.com

Dear Stephanie , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great product I do recommend Cressi products. Delivery bit slow allow bit more time for you order to arrive as it’s coming from Spain otherwise great service. I would definitely buy again from scubastore.com.

Review of 18/02/2023, following an experience of 09/02/2023 by MEHMET A.

Answer by scubastore.com

Dear Mehmet , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Excellent service all round, will defenitley shop here again.

Review of 17/02/2023, following an experience of 04/02/2023 by GARETH B.

Answer by scubastore.com

Dear Gareth , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Well packed, great quality product and well priced

Review of 17/02/2023, following an experience of 09/02/2023 by SIMON B.

Answer by scubastore.com

Dear Simon , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great value for a premium quality product, very well packaged, nice and user friendly website. Thank you

Review of 17/02/2023, following an experience of 09/02/2023 by SIMON B.

Answer by scubastore.com

Dear Simon , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Easy to find what I was looking for, excellent selection of Dive kit and delivery tracking easy to follow. Best prices I have seen anywhere

Review of 16/02/2023, following an experience of 04/02/2023 by COLIN Y.

Answer by scubastore.com

Dear Colin , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Easy to find what I was looking for, excellent selection of Dive kit and delivery tracking easy to follow. Best prices I have seen anywhere

Review of 16/02/2023, following an experience of 05/02/2023 by COLIN Y.

Answer by scubastore.com

Dear Colin , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Witam Sklep oferuje markowy towar w dobrych cenach. Szybka przesyłka zamówienie a i zwrot bez komplikacji. Sporo sprzętu już tam kupiłem i nadal zamierzam kupować.

Review of 15/02/2023, following an experience of 03/02/2023 by WOJCIECH W.

Answer by scubastore.com

Dear Wojciech , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

3 / 5 1

Hard to get information about a particular item despite multiple channels. Whatsapp was useless, telephone not so bad but unhelpful/ unable to resolve query. 2/5 Delivery was good and tracked. Arrived on time and complete. 5/5

Review of 12/02/2023, following an experience of 30/01/2023 by AISHA S.

Answer by scubastore.com

Dear Aisha , Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Please be advised that technical questions should best be asked further down on the product website in the field that says "Technical questions about this product" Feel also free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Delivery 7 days.

Review of 07/02/2023, following an experience of 20/01/2023 by MARTIN O.

Answer by scubastore.com

Dear Martin , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Fast delivery , great service Thanks

Review of 07/02/2023, following an experience of 17/01/2023 by PETER V.

Answer by scubastore.com

Dear Peter , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Het is zeer goed. Mijn order werd binnen enkele dagen geleverd. De kwaliteit van de item vind ik perfect.

Review of 07/02/2023, following an experience of 16/01/2023 by MICHAL B.

Answer by scubastore.com

Dear Michal , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Item as expected. Smooth deliverance. +++++

Review of 07/02/2023, following an experience of 17/01/2023 by HANS V.

Answer by scubastore.com

Dear Hans , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Ok!!

Review of 07/02/2023, following an experience of 18/01/2023 by WOJCIECH O.

Answer by scubastore.com

Dear Wojciech , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

At the time being i am satisfied with the product.I will have a more thorough opinion in the summer of 23 because I bought the product in the winter of 23

Review of 07/02/2023, following an experience of 14/01/2023 by SOTIRIOS G.

Answer by scubastore.com

Dear SOTIRIOS , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great selection at good price’s however the shipping is bit expensive which can wipeout the saving on the product. Product can take a little while to arrive as the come from mainland Europe so order well in advance of when you need an item.

Review of 07/02/2023, following an experience of 21/01/2023 by ALEX B.

Answer by scubastore.com

Dear Alex , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Good selection. Cheapest prices I could find. And arrived quickly.

Review of 07/02/2023, following an experience of 27/01/2023 by AARON B.

Answer by scubastore.com

Dear Aaron , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Excellent service and delivered ahead of time. Would recommend.

Review of 07/02/2023, following an experience of 16/01/2023 by MICHAEL H.

Answer by scubastore.com

Dear Michael , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

1 / 5 1

It is a joke of store. Totally unprofessional ! Except low price I cannot find anything good at this shop. I have order 3 times from them , and every time I was disappointed. First time I ordered a pair of fins from cressi and i received them.scratched and without protection foil.. only glue from protection foil ( probably was a returned item) . Second time I ordered a regulator set from Aqualung but before ordering I called them, wrote on email, on messenger because on the features was written "with octopus" but on the photos I couldn't see any. They answered me that if it is written with octopus than it will have octopus, but I received only the first and second stage, NO octopus. It bothered me me but because I didn't have time to return the item Iade other order with a separate octopus and other things. And because it is almost delivery time and I had no news I asked about my order and I find out that the order didn't left yet because an item is missing from their store, but they didn't tell me until I wrote them. After this I received an email telling me that I can replace , delete or.wait for the item. I choose to replace it but the button on the website is not working so I called them. They said ok, will.replace the item but I should receive an email to confirm that I want to replace the item. And I'm still waiting for their mail.... I will definitely search for other store even if it will be more expensive that this.

Review of 07/02/2023, following an experience of 12/01/2023 by MIRCEA M.

Answer by scubastore.com

Hello Mircea, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. We apologize for the inconvenience caused. Best regards

Answer by Mircea M

Kind words from you but just words. I would like to see results. At least correct the mistake from your site and write that the regulator package from Aqualung Legend Elite doesn't come with an Octopus.

Show exchanges Hide exchanges

5 / 5 1

Superb service and product. Ordered around midday, delivered 9am the next morning. The product was very well priced and delivery wasn't too much, in fact couldn't find a similar one anywhere else. It's stylish and perfect for taking snorkelling equipment to the beach etc.

Review of 07/02/2023, following an experience of 15/01/2023 by MOHAMMED A.

Answer by scubastore.com

Dear Mohammed , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5 1

Delivered before date given good service

Review of 24/01/2023, following an experience of 13/01/2023 by STE L.

Answer by scubastore.com

Dear Ste , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Excellent product and service

Review of 23/01/2023, following an experience of 12/01/2023 by STUART F.

Answer by scubastore.com

Dear Stuart , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Ordered twice in a month from scubastore and fully satisfied with everything. Planning to order more stuff soon. Thanks.

Review of 22/01/2023, following an experience of 10/01/2023 by EKREM D.

Answer by scubastore.com

Dear Ekrem , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Great comma, prompt delivery, well packaged.

Review of 20/01/2023, following an experience of 10/01/2023 by CHRISTINE W.

Answer by scubastore.com

Dear Christine , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Got myself a bargain and it arrived promptly 👍

Review of 17/01/2023, following an experience of 05/01/2023 by SIMON C.

Answer by scubastore.com

Dear simon , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Good price and quick.

Review of 15/01/2023, following an experience of 04/01/2023 by PETER W.

Answer by scubastore.com

Dear Peter , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

The things I wanted was on stock. Fast delivery and good information about the devery with GLS. Perfect :-)

Review of 15/01/2023, following an experience of 04/01/2023 by CARL FREDERIK B.

Answer by scubastore.com

Dear Carl Frederik , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

European based so don't expect super fast delivery. That said, great selection of many sporting goods and really competitive prices. Used several times and every time happy.

Review of 10/01/2023, following an experience of 30/12/2022 by STEVE M.

Answer by scubastore.com

Dear Steve , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Very quick posting, no fuss

Review of 07/01/2023, following an experience of 28/12/2022 by KAREN J.

Answer by scubastore.com

Dear Karen , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

3 / 5 1

Great offering and pricing, poor delivery (certainly longer than presented)

Review of 07/01/2023, following an experience of 28/12/2022 by AYELET V.

Answer by scubastore.com

Hello Ayelet, We are sorry for your comments, we did not intend to delay your order and take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our delivery dates are estimates and not exact. Your comments will be taken into account for continuous improvement. Regards

5 / 5 1

Prompt delivery and good equipment

Review of 07/01/2023, following an experience of 28/12/2022 by GREGORY L.

Answer by scubastore.com

Dear Gregory , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Excellent service Prompt

Review of 03/01/2023, following an experience of 22/12/2022 by ANDREW P.

Answer by scubastore.com

Dear Andrew , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

great service

Review of 30/12/2022, following an experience of 19/12/2022 by GRZEGORZ K.

Answer by scubastore.com

Dear Grzegorz , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Excellent service and product's

Review of 26/12/2022, following an experience of 14/12/2022 by E. K.

Answer by scubastore.com

Dear E. , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by scubastore.com

Dear Grzegorz , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Show exchanges Hide exchanges

5 / 5 1

Have used them a lot, good products and support if you have a problem Will be using again for my next orders

Review of 17/12/2022, following an experience of 29/11/2022 by FAYE C. *

*Pseudonymized data at the request of the author

Answer by scubastore.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5 1

Reliable online shopping and speedy delivery of diving items difficult to get in your own country. I will order again based on experiences

Review of 16/12/2022, following an experience of 09/12/2022 by CAITLIN K. *

*Pseudonymized data at the request of the author

4 / 5 1

Part ordered arrived in a timely way well packed but lacked any instructions or documentation hence only 4 stars...

Review of 13/12/2022, following an experience of 01/12/2022 by IAN G.

Answer by scubastore.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Customer reviews for scubastore.com

Search the reviews

Filter by rating

Information scubastore.com

About Verified Reviews

Taking action with Verified Reviews

Customer reviews

Customer reviews for scubastore.com

Search the reviews

Filter by rating

Information scubastore.com

About Verified Reviews

Taking action with Verified Reviews

Leave a review

Report an abuse

Customer reviews