Customer reviews
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Mooie tas goede prijs snelle levering
Review of , following an experience of by ISAAC W. *
*Pseudonymized data at the request of the author
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Everything arrived ok , thank you
Review of , following an experience of by ALEJANDRO P.
Answer by smashinn.comFlagDear Alejandro, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Great service item arrived when stated 👍 no issues
Review of , following an experience of by SABRINA L. *
*Pseudonymized data at the request of the author
Answer by smashinn.comFlagDear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Super quick dispatch 💪
Review of , following an experience of by LARS O.
Answer by smashinn.comFlagDear Lars, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Efficient service and timely delivery. No receipt sent so unable to register for warranty though
Review of , following an experience of by STEVE T.
Answer by smashinn.comFlagHello Steve, Thank you for your feedback! We’re glad to hear that you found our service efficient and the delivery timely. We apologize for the inconvenience caused by the lack of a receipt for warranty registration; your experience is important to us, and we understand how this can be frustrating. Please note that you can always download your invoice directly from your account which will serve for warranty issues if needed. We appreciate your input and will continue to strive for improvements in our processes. Best regards, The Smashinn Team
Answer by Steve tFlagNot requires the receipt to be a pdf. The download is not a pdf. You should send pdf receipt as standard practice attached to email about confirmation/delivery. I still can't register the pala!
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Fast delivery and all went well.
Review of , following an experience of by PEKKA K.
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of decent quality and delivered on time
Review of , following an experience of by ROSS M. *
*Pseudonymized data at the request of the author
Answer by smashinn.comFlagDear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Ordered NOX at10 18k with only 6 days going past the racket is falling apart
Review of , following an experience of by FREDDIE I.
Answer by smashinn.comFlagDear Freddie, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. Our aftersales service has been informed and will provide an update asap. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Best regards, The Smashinn Team
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Pickleball paddle. Very happy with the purchase. Item was as described and for a relative beginner like me a big step up in quality. The bat sound and plays better than my old one, also carbon fibre. I just hope the grit lasts longer, at the moment the spin attained is outrageous.
Review of , following an experience of by DAVID F.
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The racket arrived on time. Fast delivery and I found all I needed. Thanks!
Review of , following an experience of by MYRIAM B.
Answer by smashinn.comFlagDear Myriam, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Website easy to use. Quick delivery, no issues.
Review of , following an experience of by HELEN H.
Answer by smashinn.comFlagDear Helen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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I have made several orders from this site and have always been very impressed. Beyond the value for money, delivery is fast considering it is coming from a different country. This is my go to site for all my Padel tennis needs.
Review of , following an experience of by FIONA K.
Answer by smashinn.comFlagDear Fiona, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Very good price and quick delivery.
Review of , following an experience of by STEPHEN G.
Answer by smashinn.comFlagDear Stephen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Products are not always in stock, even when the webpage says it is. They won’t notice you about this until a week or two later. Shipping is slow. On the good side, there are a lot of products to choose from.
Review of , following an experience of by MADS H.
Answer by smashinn.comFlagHello, Thank you for taking the time to share your thoughts with us. We sincerely apologize for the inconvenience caused by discrepancies in stock availability and shipping delays; your experience is important to us, and we appreciate your feedback. We're glad to hear that you found a great selection of products! We offer a wide variety of products, many of which are in stock at our logistics centre for immediate dispatch and others are listed with a longer delivery date, meaning they come from other warehouses. When you select one of these products you are given an estimated delivery date based on the transit time of the product to our logistics centre (from where all orders are sent) and the shipping time according to the transport company you have chosen. We do our best to constantly improve our service, but occasionally, due to stock shortages, duplicate orders and working in real time with stock, some products are shown in stock but may be temporarily out of stock or delivery may be delayed. In this case and unfortunately, we can only pass on to our customers the delivery times indicated by our suppliers. Remember that you can modify or add items to your order from your account or cancel the order at any time if you prefer not to wait any longer for a product. On the contrary, you will receive an email as soon as the order is shipped with the carrier's tracking number and the invoice. Your insights help us improve, and we are committed to enhancing our service in the future. Best regards, The Smashinn Team
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great padel shoes, relatively fast shipping. happy to buy again from you
Review of , following an experience of by MICHAEL G.
Answer by smashinn.comFlagDear Michael, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Original product fast shipment
Review of , following an experience of by AARON R. *
*Pseudonymized data at the request of the author
Answer by smashinn.comFlagDear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Excellent service and quick delivery
Review of , following an experience of by FILIPPO D.
Answer by smashinn.comFlagDear Filippo, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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very poor stringing service. the tension of the strings was not what was requested.
Review of , following an experience of by PETER M.
Answer by smashinn.comFlagHello, Thank you for sharing your feedback regarding our stringing service. We sincerely apologize for the tension not meeting your expectations; we understand how important this is for your playing experience. In this case you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) Please sign in to your account by using your email address and password and select My orders. Then, click on the order, select the reason that best suits the situation and follow the instructions. Your comments are invaluable to us as we strive to improve our services. We appreciate your input and assure you that we are committed to enhancing our processes. Warm regards, The Smashinn Team
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Competitive price, excellent product, and prompt shipment. Delivery was very quick, given it originated from overseas, and item was in my hand within 3-4 days.
Review of , following an experience of by STEPHEN B.
Answer by smashinn.comFlagDear Stephen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Fair price, order arrived ahead of schedule. Very happy.
Review of , following an experience of by TREVOR H.
Answer by smashinn.comFlagDear Trevor, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Precise product description, about 10 days delivery time so all good :-)
Review of , following an experience of by JEPPE B.
Answer by smashinn.comFlagDear Jeppe, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Late shipment and can find better prices to physical stores locally
Review of , following an experience of by STAMATIS M.
Answer by smashinn.comFlagHello Stamatis, We are sorry for your comments, we did not intend to delay your order and take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our delivery dates are estimates and not exact. Your comments will be taken into account for continuous improvement. Regards,
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Everything was as it should be!
Review of , following an experience of by GEORGE K.
Answer by smashinn.comFlagDear George, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Answer by George KFlagWellcome!
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Was abit sceptical. But came on 6 days great service
Review of , following an experience of by STEFAN K.
Answer by smashinn.comFlagDear Stefan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Great trainers and prompt delivery
Review of , following an experience of by IMRAN S.
Answer by smashinn.comFlagDear Imran, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Fast quick service and value for money
Review of , following an experience of by LORRAINE G.
Answer by smashinn.comFlagDear Lorraine, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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First time shopping here, great online experience, fast delivery even though sent from abroad and item well packaged. Definitely recommend
Review of , following an experience of by VICTORIA C.
Answer by smashinn.comFlagDear Victoria, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Easy, no-frills ordering process. Excellent price for quality product. Super fast order processing and dispatch. Absolutely nothing to complain about!
Review of , following an experience of by KIM J.
Answer by smashinn.comFlagDear Kim, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Good price, fast delivery
Review of , following an experience of by EDGAR P.
Answer by smashinn.comFlagDear Edgar, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Quick delivery and easy ordering
Review of , following an experience of by CARSTEN P.
Answer by smashinn.comFlagDear Carsten, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,
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Received gifts, tennis racket en trouser for my grandson well protected and fast, good service!
Review of , following an experience of by MURRAY K.
Answer by smashinn.comFlagDear Murray, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,
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Good delivery, good price, expectations for filled.
Review of , following an experience of by TIEN B.
Answer by smashinn.comFlagDear Tien, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Answer by Tien BFlagWelcome. And of course I meant: expectations fulfilled / have been met
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Perfect, these sliders are just want we wanted and at a competitive price.
Review of , following an experience of by HAZEL BURMAN A.
Answer by smashinn.comFlagDear hazel burman, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Price and quality of product good, no issues with delivery. Would buy again from Smashinn.
Review of , following an experience of by ELIZABETH T.
Answer by smashinn.comFlagDear Elizabeth, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Everything was perfect
Review of , following an experience of by TIM R. *
*Pseudonymized data at the request of the author
Answer by smashinn.comFlagDear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Genuinely no issues - arrived from Spain. I knew this beforehand, so set expectations for myself (due to customs etc) and was given a date it would be delivered by. Pleasantly surprised that it came earlier than expected. As with overseas deliveries, my worry is that you lose ability to properly track parcels, so being aware of the variety of couriers that are used to get you your item helps ease the nerves when you dont get daily updates. The relevant emails from Smashinn linked me to relevant couriers websites at each stage so I just had to track in the right place. Prefect condition on arrival too and real value for money compared to if I had procured in the UK!!
Review of , following an experience of by MOHAMMED H.
Answer by smashinn.comFlagDear Mohammed, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Everything was perfect
Review of , following an experience of by JAMES L.
Answer by smashinn.comFlagDear James, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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This is my go to supplier of sports goods. Very competitive prices!
Review of , following an experience of by DOUGLAS D.
Answer by smashinn.comFlagDear Douglas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Reliable delivery 🚚. Good price.
Review of , following an experience of by SCOTT WALKER A.
Answer by smashinn.comFlagDear scott walker, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Good service delivery and product. Ordered to UK.
Review of , following an experience of by MATT E.
Answer by smashinn.comFlagDear Matt, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Can’t fault it on anything Thank you
Review of , following an experience of by EFTHALIA C.
Answer by smashinn.comFlagDear Efthalia, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Not good delivery partner in Lithuania, DPD untrustworthy
Review of , following an experience of by GIEDRIUS R.
Answer by smashinn.comFlagDear Giedrius, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Efficient service and prompt delivery of items
Review of , following an experience of by ALEXANDER W. *
*Pseudonymized data at the request of the author
Answer by smashinn.comFlagDear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Everything was perfect! No complaints.
Review of , following an experience of by JAKUB B.
Answer by smashinn.comFlagDear Jakub, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Was worried by the reviews but my Padel racket arrived as promised in time and I’m more than happy. Would buy again.
Review of , following an experience of by KRISTOPHER M.
Answer by smashinn.comFlagDear Kristopher, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Excellent service
Review of , following an experience of by MARTYN L.
Answer by smashinn.comFlagDear Martyn, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Quick delivery, the purchase was excellent!
Review of , following an experience of by JOSH M.
Answer by smashinn.comFlagDear Josh, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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This is the second time I've ordered from smashinn, both times items were delivered proptly with no issues.
Review of , following an experience of by ANTHONY P. *
*Pseudonymized data at the request of the author
Answer by smashinn.comFlagDear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Good service
Review of , following an experience of by SANJIB M.
Answer by smashinn.comFlagDear Sanjib, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Great service.
Review of , following an experience of by EYTHAIN D.
Answer by smashinn.comFlagDear Eythain, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Great service, goods arrived earlier than scheduled.
Review of , following an experience of by IGNACIO O.
Answer by smashinn.comFlagDear Ignacio, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Great service
Review of , following an experience of by CHARLIE B.
Answer by smashinn.comFlagDear Charlie, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Goed assortiment en altijd snel geleverd 👍
Review of , following an experience of by MIKE R.
Answer by smashinn.comFlagDear Mike, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Used this site earlier in the year and their service was so good used them again fir Chrudtmas oresents.
Review of , following an experience of by PAULINE C.
Answer by smashinn.comFlagDear Pauline, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Excellent service.
Review of , following an experience of by CLIFF B.
Answer by smashinn.comFlagDear Cliff, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Great service and prices item was perfect
Review of , following an experience of by ANGELINA A.
Answer by smashinn.comFlagDear angelina, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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fast and often communicated when our package should arrive
Review of , following an experience of by V W.
Answer by smashinn.comFlagDear V, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Good service, products arrived as ordered, bit slower than UK suppliers as this all came from Spain
Review of , following an experience of by CHRIS S.
Answer by smashinn.comFlagDear Chris, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Ja is super 👍👍👍👍👍👍
Review of , following an experience of by HENK V.
Answer by smashinn.comFlagDear Henk, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Quick delivery, nice price, good shoes 👌
Review of , following an experience of by JOSEFIN O.
Answer by smashinn.comFlagDear Josefin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Top 🔝
Review of , following an experience of by EDGAR P.
Answer by smashinn.comFlagDear Edgar, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Really pleased with my purchase.
Review of , following an experience of by MOOSA C.
Answer by smashinn.comFlagDear Moosa, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Everything easy and i was kept informed of delivery, item arrived on time and not damaged. Happy with everything
Review of , following an experience of by LESLEY K.
Answer by smashinn.comFlagDear Lesley, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Quick and good price. Excellent range of choice. Recommend.
Review of , following an experience of by CAROLINE B.
Answer by smashinn.comFlagDear Caroline, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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EXCELLENT SERVICE, VERY GOOD COMMS, QUALITY PRODUCT, HIGHLY RECOMMENDED Thanks Rich M
Review of , following an experience of by RICHARD M.
Answer by smashinn.comFlagDear Richard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Wide range of goods and good updates regarding delivery🤗
Review of , following an experience of by INGALILL N.
Answer by smashinn.comFlagDear Ingalill, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Good price and fast delivery
Review of , following an experience of by DAN N.
Answer by smashinn.comFlagDear DAN, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Retourzending rekent Smashinn 8 euro kosten voor
Review of , following an experience of by LARS V.
Answer by smashinn.comFlagHallo Lars, Bedankt dat u de tijd heeft genomen om uw opmerkingen over uw ervaring met ons te delen. Met dit soort feedback kunnen we zien wat we goed doen en aan welke aspecten we moeten werken om de ervaring van onze klanten te verbeteren. We zijn ons volledig bewust van de verzend- en retourkosten en denken er voortdurend over na. We hebben echter besloten om kosten in rekening te brengen voor retourzendingen om buitensporige retourzendingen te voorkomen en zo de logistieke en ecologische impact te verminderen. Gratis retourneren wordt alleen aangeboden als er een verkeerd, defect, incompleet of ander artikel is geleverd zoals weergegeven op onze website. Wij hebben uw opmerkingen meegenomen en doorgestuurd naar de betreffende afdeling om deze continu te verbeteren en maatregelen te nemen om ook de kwaliteit van onze dienstverlening te verbeteren. Onze excuses voor het ongemak. Neem gerust contact op met ons klantenserviceteam door een e-mail te sturen naar support@tradeinn.com als u zich zorgen maakt of opmerkingen heeft. Bedankt en vriendelijke groeten
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Bought a pair of yonex clay tennis shoes. Paid with PayPal so was sure had but protection. Delivery tracking was very informative. Followed the parcel through Europe. Royal mail delivered on time. Very happy with the shoes and experience.
Review of , following an experience of by TANVEER A.
Answer by smashinn.comFlagDear Tanveer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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very good to deal with !
Review of , following an experience of by JOHN B.
Answer by smashinn.comFlagDear John, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Everything was Ok
Review of , following an experience of by P. J.
Answer by smashinn.comFlagDear p., Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Very happy with my shoes, they arrived in perfect condition. Arrival date was estimated 18th and they came on the 19th so one day later but I didn’t mind, great service
Review of , following an experience of by CATHERINE G.
Answer by smashinn.comFlagDear Catherine, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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I would like to choose weight on my padelracket. Light-medium-heavy Otherwise I love my Starvie 👍🏽👍🏽
Review of , following an experience of by JONAS W.
Answer by smashinn.comFlagDear Jonas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Very pleased with purchase, price and delivery. Thanks
Review of , following an experience of by SIMON H.
Answer by smashinn.comFlagDear Simon, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Excellent products and fast delivery
Review of , following an experience of by STELIOS S.
Answer by smashinn.comFlagDear Stelios, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Excellent website, easy to order and to track delivery of my shoes to the UK. Definitely recommend using SmashInn.
Review of , following an experience of by ADRIAN S.
Answer by smashinn.comFlagDear Adrian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Mooie aanbieding en snelle levering
Review of , following an experience of by DEBBIE M.
Answer by smashinn.comFlagDear Debbie, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Good work
Review of , following an experience of by TOMISLAV D.
Answer by smashinn.comFlagDear Tomislav, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Great service. Good value. Can’t fault it and will return.
Review of , following an experience of by CHERYL W.
Answer by smashinn.comFlagDear Cheryl, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Very nice webshop, excellent delivery.
Review of , following an experience of by ROY D.
Answer by smashinn.comFlagDear Roy, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Product as described and tracking regularly updated.
Review of , following an experience of by ANDREA A.
Answer by smashinn.comFlagDear Andrea, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Delivery time could be better (or at least match the expected date from smashinn)
Review of , following an experience of by JONAS H.
Answer by smashinn.comFlagDear Jonas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Perfecto
Review of , following an experience of by ISAC Ö.
Answer by smashinn.comFlagDear Isac, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Great service. Kept informed and arrived early.
Review of , following an experience of by MIKE T.
Answer by smashinn.comFlagDear Mike, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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ok spokojny
Review of , following an experience of by ROMAN V.
Answer by smashinn.comFlagDear Roman, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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when my item arrived it looked second hand. The box was dented and looked worn at the corners. All photos showed that the item came with 3 tennis balls, which it did not. For the cost it is a complete waste of money but will not return as it will cost too much.
Review of , following an experience of by SARAH H. *
*Pseudonymized data at the request of the author
Answer by smashinn.comFlagHello, We truly regret the inconvenience caused. In case you have received a wrong, a defective or an incomplete product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) Please sign in to your account by using your email address and password and select My orders. Then, click on the order, select the reason that best suits the situation and follow the instructions. If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
Answer by Sarah HFlagthank you for your reply, I will do what you have asked me to do when I return home from work as I cannot remember my password, Kindest regards
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Fast delivery with no surprises.
Review of , following an experience of by MESUT A.
Answer by smashinn.comFlagDear Mesut, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Good prices Good delivery
Review of , following an experience of by DARREN C.
Answer by smashinn.comFlagDear Darren, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Answer by Darren CFlagits a pleasure
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Quick post, no problem, a great bargain. Thank you!!
Review of , following an experience of by HIROKO S.
Answer by smashinn.comFlagDear Hiroko, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Good prices but delivery takes a while.
Review of , following an experience of by SIGNE J.
Answer by smashinn.comFlagDear Signe, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Great products fantastic prices items are always delivered on time
Review of , following an experience of by JOHN MCINTYRE A.
Answer by smashinn.comFlagDear john mcintyre, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Compre 2 raqueta 1 tuve que quejarme por una falla supuestamente van a devolver mi dinero pero sigo esperando la segunda fue una siux la.enviaron y faltavan los shock out responden mis mensajes rapido pero el resto la verdad muy desconforme
Review of , following an experience of by SEBASTIAN GORBEA A.
Answer by smashinn.comFlagHola Sebastian, Lamentamos las molestias ocasionadas, en este caso si has recibido un producto erróneo, defectuoso o incompleto debes ingresar una solicitud de devolución a través de tu cuenta. Abrir la solicitud de devolución no siempre significa que quieras devolver el producto. También significa que deseas reclamar algunos problemas relacionados con el pedido que recibió. (por ejemplo, falta el artículo en el pedido, falta la personalización, se envió el color incorrecto, el producto no está de acuerdo con la imagen) Acceda a su cuenta utilizando su dirección de correo electrónico y contraseña y seleccione Mis pedidos. A continuación, haga clic en el pedido, seleccione el motivo que mejor se adapte a la situación y siga las instrucciones. Si tienes alguna pregunta más, puedes contactar con nuestro equipo de servicio al cliente enviando un email a support@tradeinn.com Un saludo
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Fast delivery and great product and price.
Review of , following an experience of by PAULA G.
Answer by smashinn.comFlagDear Paula, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Price of trainers was competitive delivered on specific day as planned, not smashinn fault however packaging had been cut open must of been at customs on checking inside box everything was as it should be
Review of , following an experience of by MARTIN S.
Answer by smashinn.comFlagDear Martin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Long waiting
Review of , following an experience of by BEN A.
Answer by smashinn.comFlagHello Ben, We are sorry for your comments, we did not intend to delay your order and take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our delivery dates are estimates and not exact. Your comments will be taken into account for continuous improvement. Regards,
Answer by Ben AFlagHet was puur alleen de levering. Het spul zelf is geweldig!
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Good value and racket looks great and even came with a protective cover
Review of , following an experience of by JOE W.
Answer by smashinn.comFlagDear Joe, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Found Padel racket at the best price even with shipping to the UK. Arrived earlier than original estimate, I'm well pleased and would recommend.
Review of , following an experience of by LAUREN S. *
*Pseudonymized data at the request of the author
Answer by smashinn.comFlagDear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Excelente producto. Entrega rápida
Review of , following an experience of by NICOLAS G.
Answer by smashinn.comFlagDear Nicolas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Super quick delivery. Racquet is great and good price.
Review of , following an experience of by SIMON WARD A.
Answer by smashinn.comFlagDear simon ward, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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allt var jättebra
Review of , following an experience of by DRAGAN C.
Answer by smashinn.comFlagDear Dragan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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This was the second time that I ordered on this webshop for tennisgear The delivery was correct and the information also.
Review of , following an experience of by L.N. P.
Answer by smashinn.comFlagDear L.N., Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Very good price and quick delivery. Shoes great.
Review of , following an experience of by VICKY P.
Answer by smashinn.comFlagDear Vicky, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Great product
Review of , following an experience of by JACKIE O.
Answer by smashinn.comFlagDear Jackie, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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all was very easy
Review of , following an experience of by EMMA P.
Answer by smashinn.comFlagDear Emma, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Ik had 3 tassen besteld en dacht dan doeik er nog een set ballen bij. Na betaling zag ik dat de leveringskosten bijna 20 euro waren. Bleek dat alles apart verzonden werd met aparte verzendkosten. Dus de ballen die ik ook hier in Nederland had kunnen kopen waren nu voor 5 euro plus 5 euro verzendkosten. Dit verwacht je niet als je een bestelling doet voor bijna 200 euro. Ook de tassen: het waren 3 dezelfde tassen die alle drie apart werden verzonden met apart leveringskosten.
Review of , following an experience of by HOLLIE G. *
*Pseudonymized data at the request of the author
Answer by smashinn.comFlagHallo, Het spijt ons zeer om te horen dat onze service niet aan uw verwachtingen voldeed. Wij willen u eraan herinneren dat de ervaringen van onze klanten voor ons erg belangrijk zijn. We hebben daarom uw zaak onderzocht. Houd er rekening mee dat het product niet door ons is verkocht. U moet contact opnemen met de verkoper "SportsSeller" via hun communicatieplatform. Ook uw opmerkingen hebben wij ter harte genomen en doorgestuurd naar de betreffende afdeling, zodat wij de kwaliteit van onze dienstverlening verder kunnen verbeteren en verhogen. Onze excuses voor het ongemak. Met vriendelijke groeten
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Easy to order. Huge range of products at discounted prices. Arrived on the day stated. Would highly recommend
Review of , following an experience of by KARLIE C. *
*Pseudonymized data at the request of the author
Answer by smashinn.comFlagDear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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They sent the wrong size and I can't get in contact with them. No email/phonenumber
Review of , following an experience of by MINEA N.
Answer by smashinn.comFlagDear Minea, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Great service. Ordered a pair of trainers. They arrived quickly and as expected. Thank you
Review of , following an experience of by KIRSTY T.
Answer by smashinn.comFlagDear Kirsty, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Received my package and it was all good and intact. Only minus is that it took almost 2 weeks to get.
Review of , following an experience of by LUCAS B.
Answer by smashinn.comFlagDear Lucas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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5 stars service!
Review of , following an experience of by CARROL H.
Answer by smashinn.comFlagDear Carrol, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Excellent service.
Review of , following an experience of by MARTIN J.
Answer by smashinn.comFlagDear Martin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Jättebra! Snabb leverans
Review of , following an experience of by MADDIS A.
Answer by smashinn.comFlagDear Maddis, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Well done, products and delivery like expected
Review of , following an experience of by MARGUS M.
Answer by smashinn.comFlagDear Margus, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Fast delivery and competitive prices. Made a few orders with them and have not been disappointed yet.
Review of , following an experience of by LARS P.
Answer by smashinn.comFlagDear Lars, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Again a satisfactory transaction. Well informed about delivery.
Review of , following an experience of by RICHARD K.
Answer by smashinn.comFlagDear Richard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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All fine ; order came within timeframe promised and good communication throughout
Review of , following an experience of by LOUISE D.
Answer by smashinn.comFlagDear Louise, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Pleased with my purchase
Review of , following an experience of by MICHAEL C.
Answer by smashinn.comFlagDear Michael, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Excellent , quick delivery , great communication
Review of , following an experience of by HUGH T.
Answer by smashinn.comFlagDear Hugh, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Great price. Great service
Review of , following an experience of by JOHN O.
Answer by smashinn.comFlagDear John, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Bat came a week later than originally advised at point of purchase, and it also came slightly damaged
Review of , following an experience of by MICHAEL K.
Answer by smashinn.comFlagHello Michael, We truly regret the inconvenience caused. In case you have received a wrong, defective or an imcomplete product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) Please sign in to your account by using your email address and password and select My orders. Then, click on the order, select the reason that best suits the situation and follow the instructions. If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
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Just excellent. Very easy to use their web site, great communication & great prices. Would definitely use again.
Review of , following an experience of by PAUL V.
Answer by smashinn.comFlagDear Paul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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prima gegaan allemaal. En mooi product
Review of , following an experience of by CHARL V.
Answer by smashinn.comFlagDear charl, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Je kunt helemaal niet makkelijk retourneren.. moet je betalen via Paypal
Review of , following an experience of by REBECCA P.
Answer by smashinn.comFlagHello Rebecca, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Please note that you can always return an item on your own behalf and a transport company of your choice using the return address on the returns form: Tradeinn - Returns Department, C/ Pirineus, 1, 17460 Celrà (Girona), Spain Thanks a lot. Best regards
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Ordered a padel racket. Was delivered very quickly. Communication around delivery completely on point.
Review of , following an experience of by JEROEN M.
Answer by smashinn.comFlagDear Jeroen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Referred to this site by a friend, found it easy to navigate with lots of good offers, I chose the Head Graphene Tornado Plus after reading the description and reviews attached. It was a good saving albeit last seasons’s model. The ordering process was simple and communication was good, I received my racket within the week. Would definitely recommend! 👍😀
Review of , following an experience of by RICHARD TOPPING A.
Answer by smashinn.comFlagDear richard topping, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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On time , good product
Review of , following an experience of by ROBERT B.
Answer by smashinn.comFlagDear Robert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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quickly, efficiently, as ordered
Review of , following an experience of by MIECZYSLAW B.
Answer by smashinn.comFlagDear Mieczyslaw, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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I trusted this website because I bought inline skates from their sister website over a year ago and had a good experience. I also got a small discount for coins earned with the previous purchase even though it was a sister site. Good comms, reasonable postage, my new padel racket is excellent. Would recommend.
Review of , following an experience of by BEN M.
Answer by smashinn.comFlagDear Ben, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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The products both don’t fit, but returning the items is really expensive.
Review of , following an experience of by NATASHA B. *
*Pseudonymized data at the request of the author
Answer by smashinn.comFlagHello , Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards
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Recommended company. I’m really pleased with the adidas trainers. Well packaged and delivery was quicker than anticipated. Will definitely buy from you again.
Review of , following an experience of by GINA M.
Answer by smashinn.comFlagDear Gina, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Dispatched to UK. ASICS tennis shoes at a great price and a quick delivery around 5 working days. Very pleased with item and service. April2024
Review of , following an experience of by JONATHAN LUGG A.
Answer by smashinn.comFlagDear jonathan lugg, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Nettipalvelutoimiierittäinhyvinkokonaisuudessaan-
Review of , following an experience of by ARI L.
Answer by smashinn.comFlagDear Ari, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Great website and shop with qick delivery to Sweden.
Review of , following an experience of by HENRIK L.
Answer by smashinn.comFlagDear Henrik, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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I really like this shop, I can find good products with good prices
Review of , following an experience of by FABIO C.
Answer by smashinn.comFlagDear Fabio, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Great looking product,arrived promptly very easy service
Review of , following an experience of by KARL K.
Answer by smashinn.comFlagDear Karl, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Excellent service and help and products
Review of , following an experience of by SHIVA K.
Answer by smashinn.comFlagDear Shiva, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Polecam.
Review of , following an experience of by JACEK F.
Answer by smashinn.comFlagDear Jacek, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Smash inn had the tennis shoes in the right size that I wanted unlike many other sites and kept me informed of progress on my order which arrived exactly when they said it would. Recommended..
Review of , following an experience of by JOHN W.
Answer by smashinn.comFlagDear John, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Great value and prompt delivery with good communication
Review of , following an experience of by MICHAEL W.
Answer by smashinn.comFlagDear Michael, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Fast delivery to European country. Padel racket as described. Smooth experience.
Review of , following an experience of by ARTURAS R.
Answer by smashinn.comFlagDear Arturas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Great shorts and a reasonable price. Cheaper to buy from here than in the UK. The quality is great.
Review of , following an experience of by BIBI B.
Answer by smashinn.comFlagDear Bibi, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Answer by Bibi BFlagYou are very welcome.
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best price, good service
Review of , following an experience of by SIMONAS B.
Answer by smashinn.comFlagDear Simonas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Super fast, great support, fast buy and delivery!
Review of , following an experience of by LÁSZLÓ E.
Answer by smashinn.comFlagDear László, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Easy to buy, I was skeptical as it was such a good price, but arrived on time and exactly as ordered. Well packaged and secure. Can't fault the service.
Review of , following an experience of by ROHAN C.
Answer by smashinn.comFlagDear Rohan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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DO NOT BUY!! VERY BAD. Item never arrive and they refused to refund me or send replacement. Instead they want me to go to the delivery company to file a complaint rather then take responsibility for their products. This is the merchants responsibility not the customers.DO NOT BUY FROM HERE!
Review of , following an experience of by LISA R. *
*Pseudonymized data at the request of the author
Answer by smashinn.comFlagHello , We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the issue. Unfortunately we have to follow the guidelines indicated by the delivery company as your shipment was delivered according to their system. https://www.royalmail.com/track-your-item#/tracking-results/GH448480063GB We cannot do anything if you decide not to follow the given instructions unfortunately. Please bear in mind that you always have the choice between different transport companies in case you are not satisfied with the service of a particular courier. We are sorry for the inconvenience. Kind regards,
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Very good, great service. I would recommend and will be using again.
Review of , following an experience of by STEVE B.
Answer by smashinn.comFlagDear Steve, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Good quality at a good prices, and fast shipping.
Review of , following an experience of by TONI D.
Answer by smashinn.comFlagDear Toni, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Smashinn has an extended sales program for padel, good prices, good communicaion, and deliveries arrive on the promised day. What else can a man want?.... :-)
Review of , following an experience of by WILLEM W.
Answer by smashinn.comFlagDear Willem, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Excellent product, fast delivery and very competitive price.
Review of , following an experience of by CLAIRE C.
Answer by smashinn.comFlagDear Claire, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Ordered Backpack and item arrived two days earlier than expected. Seamless transaction with no issues.
Review of , following an experience of by WILLIAM H.
Answer by smashinn.comFlagDear william, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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I ordered a padel bag and hand spray. The package was broken and got the wrong color on the bag and the hand spray was missing/disappeared. customer service does not answer my questions.
Review of , following an experience of by SUPPHACHOK P.
Answer by smashinn.comFlagDear Supphachok, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we would like to investigate your case more closely and have therefore opened a complaint manually for you. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards
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Great service
Review of , following an experience of by THOMAS S.
Answer by smashinn.comFlagDear Thomas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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excellent
Review of , following an experience of by STUART L.
Answer by smashinn.comFlagDear Stuart, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Everything perfect. Thanks
Review of , following an experience of by SZIKSZSER Z.
Answer by smashinn.comFlagDear Szikszser, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Fast shipping. God prices.
Review of , following an experience of by MADS S.
Answer by smashinn.comFlagDear Mads, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Review of , following an experience of by BRYN T.
Answer by smashinn.comFlagDear Bryn, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Order arrived
Review of , following an experience of by DAVID B.
Answer by smashinn.comFlagDear DAVID, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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They charge for delivery to post the items in 48h but took 9 days! There's no way to contact them effectively and when you can, they don't answer the questions
Review of , following an experience of by JESUS PEREZ MORALES A.
Answer by smashinn.comFlagHello Jesus, We are sorry for your comments, we did not intend to delay your order and take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our delivery dates are estimates and not exact. https://www.mailingtechnology.com/tracking/?tn=GH447717554GB Your comments will be taken into account for continuous improvement. Regards,
Answer by jesus perez morales aFlagThanks for your reply but charging for a service that you don't provide isn't quite right. I paid a delivery fee to receive it within 48h but that was delayed for more than a week, so at the very least I should get a refund for the delivery charges and you sort it out with your courier why they didn't meet your agreed services.
Answer by smashinn.comFlagDear Jesus, We are very sorry to hear that you rated our service as not meeting your expectations. Rest assured that the experience of our customers is very important to us which is why we would like to have a closer look at your issue. Please indicate the source of this information as we have no knowledge of providing a 48h delivery promise to UK with Royal Mail, please contact our customer service team by emailing to support@tradeinn.com. We do have taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards
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