Customer reviews for uk.kidsaround.com

Customer reviews

• 5 / 5 1

  

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  Good quality

  Review of 25/07/2021, following an experience of 12/07/2021 by GAVIN W. *

  *Pseudonymized data at the request of the author

  Answer by uk.kidsaround.com

  

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  Dear Abdul, Thank you so much for your review. We want to thank you for your trust and hope to see you soon on www.kidsaround.com. Kids around team

• 3 / 5 1

  

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  Misleading advertising for the length of time delivery takes. Poor delayed response when trying to contact the company to chase up an order. Expensive for shipment. If the service was prompt as initially advertised on the website it may have been worth the charge.

  Review of 23/07/2021, following an experience of 12/07/2021 by JORDAN L. *

  *Pseudonymized data at the request of the author

  Answer by uk.kidsaround.com

  

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  Dear, Thank you for your order at Kids around. Usually, our delivery takes between 3 and 5 week days, depending on the carrier you choose and your address. Indeed, since brexit, the shipments can take longer time. Also, please take note that delivery time will be extended of 48h during sales. Be sure we shall make every effort to always reduce the time of delivery. We thank you for your understanding and wish you a very pleasant day. Kids around team

• 5 / 5 1

  

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  Great products and value for money. Very fast delivery

  Review of 14/07/2021, following an experience of 05/07/2021 by JENNIFER S. *

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  Answer by uk.kidsaround.com

  

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  Dear Durack, Thank you so much for your review. We want to thank you for your trust and hope to see you soon on www.kidsaround.com. Kids around team

• 5 / 5 1

  

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  Excellent service

  Review of 14/07/2021, following an experience of 02/07/2021 by ISABEL S. *

  *Pseudonymized data at the request of the author

  Answer by uk.kidsaround.com

  

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  Dear Tony, Thank you so much for your review. We want to thank you for your trust and hope to see you soon on www.kidsaround.com. Kids around team

• 5 / 5 1

  

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  Great service

  Review of 13/07/2021, following an experience of 03/07/2021 by SCOTT W. *

  *Pseudonymized data at the request of the author

  Answer by uk.kidsaround.com

  

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  Dear Mark, Thank you so much for your review. We want to thank you for your trust and hope to see you soon on www.kidsaround.com. Kids around team

• 3 / 5 1

  

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  Delivery was late due to being shipped from abroad which wasn’t stated when ordered so didn’t arrive for Christmas if had known I wouldn’t have ordered.

  Review of 22/01/2021, following an experience of 18/12/2020 by ADAM H. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  Delivery was very long due to Covid but company let me know about this along with tracking. Hat didn’t fit my son so been getting in contact with them through email to send back but no reply. I’m in the uk and Iv been given a french returns form which my post office won’t allow. Email the company again to tell them this and still nothing

  Review of 22/01/2021, following an experience of 19/12/2020 by JODIE J. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  Not impressed. Received a faulty item. Contacted them to arrange a return. No one has ever got back to me. I wouldnt spend money with them again.

  Review of 22/01/2021, following an experience of 19/12/2020 by WENDY G. *

  *Pseudonymized data at the request of the author

  Answer by uk.kidsaround.com

  

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  Dear Alice, We are sorry to read your message. Especially because we are developping fancy and playful collections, but not only, we also pay special attention to the quality of our products. In order to help you as much as possible, please send us some pictures of the product at contact@kidsaround.com We will help you the much as we can. We are at your disposal, Kids around team

• 5 / 5 1

  

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  Fantastic store think I’ve found a new favourite to shop for my baby boy. Great quality clothing, I found the prices extremely good. And they fit well to the size that was ordered. Fantastic service all round.

  Review of 18/01/2021, following an experience of 27/12/2020 by TANYA T. *

  *Pseudonymized data at the request of the author

  Answer by uk.kidsaround.com

  

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  Thanks for sharing. See you soon on https://uk.kidsaround.com/ !

• 1 / 5 1

  

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  I have placed my order on the 28th of December and still i haven't recieved my items

  Review of 18/01/2021, following an experience of 26/12/2020 by JACK E. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  The shop was easy but we are still waiting for our delivery

  Review of 18/01/2021, following an experience of 26/12/2020 by SALLY R. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  Hi I have bought from before no problem but this time my Christmas parcel went missing I have repoteted it to yourselves and was adicived DPD to speak to you and you to. Me but you are not speaking to me and try or resolve this matter

  Review of 17/01/2021, following an experience of 17/12/2020 by CHARLOTTE C. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  I made an order weeks ago and still haven’t received it or had any contact as to where my parcel is. Won’t be ordering again

  Review of 14/01/2021, following an experience of 19/12/2020 by SOFIA W. *

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• 5 / 5 1

  

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  Quality is great and delivery was quick

  Review of 14/01/2021, following an experience of 09/12/2020 by ALICE M. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

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  ordered 11 days ago for delivery before Christmas as website claimed they took 3 days to register and send? On tracking order after 4 days the courier Colissimo said item was on way On tracking after 11 days the courier Colissimo still say item on its way No updates and still have no idea where or when item will be delivered cant comment on item at the moment so will give it

  Review of 12/01/2021, following an experience of 18/12/2020 by JAKE Y. *

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• 1 / 5 1

  

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  Has not arrived and no contact from seller

  Review of 11/01/2021, following an experience of 19/12/2020 by NOAH W. *

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• 2 / 5 1

  

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  Ordered well before xmas. Its now 29/12. Still no delivery ! !!!

  Review of 11/01/2021, following an experience of 18/12/2020 by ROXANNE M. *

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• 1 / 5 1

  

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  I placed my order on the 19th of December and I still haven’t received it. This was a Christmas present. Bad communication and bad service.

  Review of 11/01/2021, following an experience of 19/12/2020 by NEIL E. *

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• 1 / 5 1

  

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  Haven’t received my order

  Review of 08/01/2021, following an experience of 17/12/2020 by AMY A. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  Very very bad service not received my parcel emailed you lot for 2 weeks no response present was for my grandsons birthday which was on the 13th Decemberwill never buy anything again at the end had to make a call too france which has cost me for the call dpd are sending the parcel been a issue with the parcel ..

  Review of 08/01/2021, following an experience of 02/12/2020 by PAULA Y. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Very nice. Happy with my shopping

  Review of 06/01/2021, following an experience of 26/11/2020 by HARVEY C. *

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• 5 / 5 1

  

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  Fantastic service, received much faster than expected at this time of year, thank you!

  Review of 06/01/2021, following an experience of 09/12/2020 by SCOTT W. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

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  Always buy from here and love the stuff but it’s been 10 days and still have not got my order

  Review of 06/01/2021, following an experience of 15/12/2020 by TINA G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great communication, quick delivery and lovely item! Thank you

  Review of 04/01/2021, following an experience of 11/12/2020 by OLIVER R. *

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• 5 / 5 1

  

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  Excellent

  Review of 04/01/2021, following an experience of 11/12/2020 by ZACHARY M. *

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• 5 / 5 1

  

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  Been buying from this site for over a year Always comes delivered on time and the quality of the clothes are perfect woukd highly recommend them

  Review of 04/01/2021, following an experience of 14/12/2020 by JACKSON P. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  Shocking service didnt even recieve my parcel

  Review of 04/01/2021, following an experience of 22/11/2020 by ISABELLE T. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  I received my parcel with the wrong item in it. Has to go through a refund service myself, pay for the return slip that went into the package. And they made me pay for the item again before I got the refund. Very unhappy with my service. I will not buy from here again in case this happens again

  Review of 01/01/2021, following an experience of 09/12/2020 by VANESSA J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Perfect products, delivery was a little delayed but not terrible with all the restrictions. Excellent site and quality for good prices

  Review of 25/12/2020, following an experience of 05/12/2020 by LUCY R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Top was amazingly priced and it came so fast my son loves it

  Review of 25/12/2020, following an experience of 04/12/2020 by ISABELLE C. *

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• 5 / 5 1

  

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  Lovely item fast delivery thank you

  Review of 25/12/2020, following an experience of 09/12/2020 by MIA T. *

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• 5 / 5 1

  

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  Right in time and 5 stars. Thank you would definitely be back

  Review of 25/12/2020, following an experience of 04/12/2020 by LAUREN M. *

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• 4 / 5 1

  

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  Ok thanks

  Review of 25/12/2020, following an experience of 08/12/2020 by BRUCE T. *

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• 5 / 5 1

  

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  Excellent company, good prices, great delivery - couldn’t fault them

  Review of 25/12/2020, following an experience of 06/12/2020 by HARLEY G. *

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• 1 / 5 1

  

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  I am very disappointed I ordered a hugo boss track suit for my son I stead I rcd a timberland jacket which I managed to return. I called customer services I lady spoke to.me in french when I said can we talk in Eglush she pretended not to able to hear me and disconnected. I have been trying to all ever since spent loads of money on calling france and still no responce. Would bcer order from hear again. Discussed with the customer services, I am going to make a complaint to Hugoboss as they said 'Kids Around' are their official kids clothes sales dealers.

  Review of 25/12/2020, following an experience of 03/12/2020 by CANDICE K. *

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• 5 / 5 1

  

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  Excellent Recommended

  Review of 25/12/2020, following an experience of 05/12/2020 by ISABELLE W. *

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• 5 / 5 1

  

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  Brilliant service And lovely packinging

  Review of 25/12/2020, following an experience of 08/12/2020 by JAYDEN C. *

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• 5 / 5 1

  

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  Site was good

  Review of 25/12/2020, following an experience of 04/12/2020 by GARY K. *

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• 2 / 5 1

  

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  There was not kids around parcel it was dpd parcel . That means that the receiver didn’t know which company have sent it .

  Review of 24/12/2020, following an experience of 02/12/2020 by LISA M. *

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• 5 / 5 1

  

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  Ordered twice now and Received my order on time both times. Products exactly how described. Highly recommend.

  Review of 24/12/2020, following an experience of 03/12/2020 by LUCAS R. *

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• 1 / 5 1

  

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  Ordered a coat and received a baby bib They are now ignoring my emails

  Review of 17/12/2020, following an experience of 27/11/2020 by DANIELLE S. *

  *Pseudonymized data at the request of the author

  Answer by uk.kidsaround.com

  

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  Dear Madam, We apologize for the inconvenience caused and are sorry to hear you are not receiving emails from our customer service. Please feel free to call us on +33 1 55 90 56 91 and we'll be more than happy to help solving the issue. Very best regards, Kids around

• 4 / 5 1

  

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  Overall good selection of products and discounts, but poor customer service - they don't reply back to your emails queries, or call you back.

  Review of 17/12/2020, following an experience of 27/11/2020 by ELLIOTT M. *

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• 5 / 5 1

  

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  Excellent customer service quick delivery great value

  Review of 17/12/2020, following an experience of 01/12/2020 by JIM M. *

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• 5 / 5 1

  

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  Everything arrived from France 🇫🇷 quicker than some of my orders in 🇬🇧 brilliant always shop in fleetwood aswell staff are great there too

  Review of 17/12/2020, following an experience of 27/11/2020 by BARRY C. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

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  I have ordered some items on the 28th Novermber 2020 and the items have atill not arrived as of yet very disappointed customer here

  Review of 17/12/2020, following an experience of 28/11/2020 by HARLEY M. *

  *Pseudonymized data at the request of the author

  Answer by uk.kidsaround.com

  

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  Dear Sir, We apologize for the inconvenience caused and for the delay in receiving your order. We are doing everything we can to make sure your order is with you at the earliest. Unfortunately the estimated delivery time can be slightly extended due to the situation and the end of year shopping Please get in touch with our customer service through our website if your order still has not been received. Very best regards, Kids around

• 1 / 5 1

  

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  No gift box came that I paid £4.50 for and when I called to ask for a new one they said someone would call back and yet it’s been almost a week with no call, awful customer service

  Review of 17/12/2020, following an experience of 28/11/2020 by MIKE K. *

  *Pseudonymized data at the request of the author

  Answer by uk.kidsaround.com

  

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  Dear Madam, We apologize for the inconvenience caused and for the delay in getting back to you. Please feel free to contact our customer service on +33 1 55 90 56 91 if the issue has not yet been solved. Very best regards, Kids around

• 2 / 5 1

  

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  Never got all that i paid for

  Review of 17/12/2020, following an experience of 28/11/2020 by AMBER B. *

  *Pseudonymized data at the request of the author

  Answer by uk.kidsaround.com

  

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  Dear Madam, We apologize for the inconvenience caused and are sorry you did not receive all of your order. Please get in touch with our customer service through our website and we'll be more than happy to help solving the issue. Very best regards, Kids around

• 5 / 5 1

  

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  Ordered a gorgeous coat for my 9 year old, a little sceptical as it wasn’t cheap & I had never heard of the site before. However the coat has arrived in good time, it’s so warm and puffy and gorgeous - as described! So happy with this purchase, I went a size up and it fit perfect for a loose cosy puffa ready for the cold months. My son looks really expensive & well kept when wearing this jacket. Thanks kidsaround!

  Review of 17/12/2020, following an experience of 27/11/2020 by DONNA M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Quick delivery

  Review of 17/12/2020, following an experience of 30/11/2020 by CAROLE P. *

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• 5 / 5 1

  

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  The product is very excellent, and the best is its price, and I hope you will have a lot of discounts and I very much hope you will be shipped out so that we can shop a lot from your website and thank you accept my greetings.

  Review of 17/12/2020, following an experience of 30/11/2020 by HOLLY C. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  No reply from customer services... used alternative methods to seek answer.

  Review of 17/12/2020, following an experience of 01/12/2020 by ROSIE P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I wanted to put a review on Kidsaround as after I placed my first order, I went to check the reviews and found there were several bad ones on TrustPilot.. I panicked as I had ordered several items for Christmas and spent quite a lot of money. However, as some of the more positive reviews said I shouldn't have worried. My order arrived within a week, delivered by DPD, which was excellent considering it was from France. My items are great and excellent quality as again I was worried they could be fake. Please do not hesitate to order and use Kidsaround. I cannot comment on Customer Service as I had no returns although when I did email regarding delivery they did advise it would take 5-6 working days which it did. I will definitely shop with them again and highly recommend to friends and family.

  Review of 17/12/2020, following an experience of 30/11/2020 by THOMAS S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Was a bit apprehensive about using a company from abroad, as I was worried if things went wrong, what action I could take, but I needn’t have worried. Everything went smoothly, from ordering, paying and delivery. All the items I have ordered and I’ve made three separate orders, have been perfect. All the items are genuine, brand new and wonderful quality and if you use the Outlet, the prices are amazing, as there’s 40% off. I’ve ordered Hugo Boss clothing and it’s all been perfect

  Review of 17/12/2020, following an experience of 29/11/2020 by GAVIN L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Arrived quickly and coat is high quality and nice fit. Will use this company again

  Review of 17/12/2020, following an experience of 28/11/2020 by JAMIE T. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

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  Tge delivery was fine thats about it!

  Review of 17/12/2020, following an experience of 30/11/2020 by LIAM P. *

  *Pseudonymized data at the request of the author

  Answer by uk.kidsaround.com

  

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  Dear Madam, We are sorry to hear your experience with Kids around has not been as expected. We'd love to understant what happened, so please get in touch with us and we'll be happy to help solving any issue you may have faced! Very best regards, Kids around

• 5 / 5 1

  

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  Brilliant site..probably the best company regarding deliveries who I’ve dealt with over the last few week..quick response to emails or queries quality is brilliant will be ordering again in next few weeks for my boys birthday

  Review of 17/12/2020, following an experience of 28/11/2020 by JACK H. *

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• 5 / 5 1

  

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  Good price efficient service have already recommended

  Review of 17/12/2020, following an experience of 30/11/2020 by ADELE H. *

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• 5 / 5 1

  

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  fast delivery and fantastic item .

  Review of 17/12/2020, following an experience of 28/11/2020 by CAROLINE M. *

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• 5 / 5 1

  

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  Easy transaction, excellent prices, cheaper than other designer sites, kept up to date on delivery, will use again for future purchases

  Review of 17/12/2020, following an experience of 29/11/2020 by KARLIE A. *

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• 5 / 5 1

  

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  Fantastic service,

  Review of 17/12/2020, following an experience of 30/11/2020 by ADAM G. *

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• 5 / 5 1

  

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  Fabulous product, does come up very small though.

  Review of 17/12/2020, following an experience of 30/11/2020 by GORDON H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Good quality and very corect site ! 👏

  Review of 17/12/2020, following an experience of 28/11/2020 by YASMINE R. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  Still haven’t revived my order tried contacting customer service on Facebook they don’t reply for 3 days when they did they sent me my own number saying was customer service ridiculous really then when I finally got a number they didn’t speck a word off English so have had to pay for an interpreter as order is worth a few hundred and when translated they had no recollection off our orders and said the tracking number was for somebody called James from last October don’t know what to do about this would highly recommend NOT ORDERING from here unless you have the time to be messed around taking matters to the legal team will be going to trading standards about this I don’t normally like leaving bad reviews but I would hate for somebody to have to go through this many thanks Cal P

  Review of 17/12/2020, following an experience of 24/11/2020 by ZACHARY B. *

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• 5 / 5 1

  

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  Brilliant quick delivery.

  Review of 17/12/2020, following an experience of 25/11/2020 by JAYDEN M. *

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• 5 / 5 1

  

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  Website easy to use ordering and delivery was quick

  Review of 17/12/2020, following an experience of 24/11/2020 by JASON K. *

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• 5 / 5 1

  

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  Great website

  Review of 17/12/2020, following an experience of 26/11/2020 by ELLIE M. *

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• 5 / 5 1

  

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  Good customer service through email, will defiantly order again from kids around!

  Review of 17/12/2020, following an experience of 22/11/2020 by CHRISTIAN P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I Bought some lovely designer items for the grandchildren at very good prices, hassle free experience all round, what more can you ask for, would definitely recommend and use kids around again

  Review of 17/12/2020, following an experience of 27/11/2020 by JORDAN B. *

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• 5 / 5 1

  

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  Very good service

  Review of 17/12/2020, following an experience of 27/11/2020 by SELINA S. *

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• 4 / 5 1

  

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  The actual snowsuit itself was really good quality, the delivery however did take a while to come but that may be because it’s coming from abroad which I didn’t know.

  Review of 17/12/2020, following an experience of 27/11/2020 by RILEY R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  The coat is really good. The delivery is fast too.

  Review of 17/12/2020, following an experience of 27/11/2020 by SABRINA G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Fantastic product fantastic value fantastic service! Would HIGHLY recommend.

  Review of 17/12/2020, following an experience of 27/11/2020 by YVETTE R. *

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• 5 / 5 1

  

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  First time used on line but have purchased in Glasgow shop, usual excellent product delivery no problem would buy again.

  Review of 17/12/2020, following an experience of 26/11/2020 by ANTHONY M. *

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• 5 / 5 1

  

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  I’m very happy

  Review of 17/12/2020, following an experience of 27/11/2020 by DYLAN G. *

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• 1 / 5 1

  

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  Ordered an expensive coat, added a hat to go with the coat. Money was taken, only for the coat to be out of stock, tried to cancel the hat also to avoid paying full postage for such a small item. Was told this wasn’t possible. Very frustrating.

  Review of 17/12/2020, following an experience of 23/11/2020 by WILLIAM K. *

  *Pseudonymized data at the request of the author

  Answer by uk.kidsaround.com

  

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  Dear Sir, We thank you for your feedback. Please be assured that we are doing everything we can to maintain our stock levels up to date as much as possible and make sure this kind of disappointment does not happen. Unfortunately this has not been the case here and we can only apologise for the inconvenience caused. Please bear in mind that you still can return your item for a full refund. Very best regards, Kids around.

• 5 / 5 1

  

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  Perfect.

  Review of 17/12/2020, following an experience of 26/11/2020 by MATILDA S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Do usually leave reviews but this was Great from start to finish, great offers on items and delivery very fast and tracked. Would highly recommend this store/shop.

  Review of 17/12/2020, following an experience of 26/11/2020 by DAN P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  The product I ordered is fantastic, perfect gift, beautiful clothing, lovely material with great communication throughout and delivered well within time.

  Review of 17/12/2020, following an experience of 27/11/2020 by KELLY A. *

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• 5 / 5 1

  

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  Excellent service arrives quickly and in immaculate condition.

  Review of 17/12/2020, following an experience of 27/11/2020 by SIENNA C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Perfect product

  Review of 17/12/2020, following an experience of 24/11/2020 by OLIVER E. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very good items

  Review of 17/12/2020, following an experience of 23/11/2020 by DARREN B. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  Hi, the ordered I received was to big for what I needed. I’ve tried getting in touch with the company for a returns address so I can send back my order so that I can re order the right size. If somebody would be able to get back in touch with me regarding a returns address that would be great. Thanks

  Review of 17/12/2020, following an experience of 21/11/2020 by GRANT W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Easy to use webpage Quick delivery Friendly and helpful customer service Reasonable price compared to similar retailers Product quality excellent and matches description

  Review of 17/12/2020, following an experience of 15/11/2020 by ELLIOT K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent and quick service

  Review of 15/12/2020, following an experience of 20/11/2020 by CONNOR R. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

  Edit Flag

  Still havnt received my order now email or anything bad communication

  Review of 15/12/2020, following an experience of 20/11/2020 by WILL R. *

  *Pseudonymized data at the request of the author

  Answer by uk.kidsaround.com

  

  Flag

  Dear Sir, We apologize for the inconvenience caused and for the delay in receiving your order. We are doing everything we can to make sure your order is with you at the earliest. Unfortunately the estimated delivery time can be slightly extended due to the situation and the end of year shopping Please get in touch with our customer service through our website if your order still has not been received. Very best regards, Kids around

• 5 / 5 1

  

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  Delivered quickly and very please with the item

  Review of 15/12/2020, following an experience of 21/11/2020 by ELLIE K. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

  Edit Flag

  Item not received, said 3-5 days now 10 days still nothing

  Review of 15/12/2020, following an experience of 22/11/2020 by BRUCE M. *

  *Pseudonymized data at the request of the author

  Answer by uk.kidsaround.com

  

  Flag

  Dear Sir, We apologize for the inconvenience caused and for the delay in receiving your order. We are doing everything we can to make sure your order is with you at the earliest. Unfortunately the estimated delivery time can be slightly extended due to the situation and the end of year shopping Please get in touch with our customer service through our website if your order still has not been received. Very best regards, Kids around

• 5 / 5 1

  

  Edit Flag

  Excellent and efficient service provided.delighted with the item

  Review of 15/12/2020, following an experience of 23/11/2020 by FAYE M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Excellent service and goods received quickly and in good condition.

  Review of 15/12/2020, following an experience of 24/11/2020 by ROSIE G. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

  Edit Flag

  Still havant got my parcel

  Review of 15/12/2020, following an experience of 21/11/2020 by JORDAN A. *

  *Pseudonymized data at the request of the author

  Answer by uk.kidsaround.com

  

  Flag

  Dear Madam, We apologize for the inconvenience caused and for the delay in receiving your order. We are doing everything we can to make sure your order is with you at the earliest. Unfortunately the estimated delivery time can be slightly extended due to the situation and the end of year shopping Please get in touch with our customer service through our website if your order still has not been received. Very best regards, Kids around

• 5 / 5 1

  

  Edit Flag

  Good

  Review of 15/12/2020, following an experience of 21/11/2020 by ELLIOTT G. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

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  I never receive all my order was ome missing

  Review of 15/12/2020, following an experience of 22/11/2020 by JOHN M. *

  *Pseudonymized data at the request of the author

  Answer by uk.kidsaround.com

  

  Flag

  Dear Madam, We apologize for the inconvenience caused and are sorry you did not receive all of your order. Please get in touch with our customer service through our website and we'll be more than happy to help solving the issue. Very best regards, Kids around

• 1 / 5 1

  

  Edit Flag

  I placed an order for the joggers and jacket to wear as a tracksuit. I then received an email to say the jacket had been shipped but the joggers are out of stock. I would of liked the choice if I wanted to still purchase the jacket without the trouser which I wouldn’t of due to it being a set! I then received my tracking email which had my address on but it didn’t actual have the apartment number, I was worried it would be took to the wrong apartment so I requested to collect from a pick up shop. I then received an email a few days later to say the package had been sent back to the sender as they don’t allow it to be left at a pick up shop. The choice shouldn’t of been on the tracking to select if it’s not allowed. I’m now awaiting the package to reach the sender in France from the UK, I don’t know how long this is going to take to receive my refund. I’ve tried to contact the company and had no correspondence from them as of yet. It’s now been 10 days since I ordered and I’m worrying about receiving my refund

  Review of 12/12/2020, following an experience of 17/11/2020 by MARY R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very easy site to use.fast and efficient service

  Review of 12/12/2020, following an experience of 20/11/2020 by EVA L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Amazing service, packaged lovely! Will be buying again x

  Review of 12/12/2020, following an experience of 20/11/2020 by YASMINE H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Good quality n quick delivery. V pleased

  Review of 08/12/2020, following an experience of 16/11/2020 by MARTIN A. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Quick delivery with good prices and quality items

  Review of 08/12/2020, following an experience of 16/11/2020 by ANDREW W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  good service

  Review of 08/12/2020, following an experience of 17/11/2020 by STEPHEN D. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Easy to use site, fab products and reasonable prices...quick delivery I would use again

  Review of 08/12/2020, following an experience of 17/11/2020 by MATILDA M. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

  Edit Flag

  Awful service needed to return my items and no reply from five emails I sent. I also tryed ringing but it’s in France so cost a fortune and not in English very frustrating I didn’t know the address to return my order due to paper invoice being in french language and no return label will not use this service ever again and the clothing sizing was very small not in uk fittings now I’m stuck with an outfit over £75 pounds which is too small for my daughter I’m now out of pocket due to this awful service not replying do not use this service

  Review of 08/12/2020, following an experience of 15/11/2020 by TANYA M. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order