Customer reviews for uk.peugeot-saveurs.com

Customer reviews

• 5 / 5 1

  

  Edit Flag

  Excellent

  Review of 25/12/2020, following an experience of 08/12/2020 by ANTHONY W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  The website was easy to use, with a simple and straight forward ordering procedure. Post-order communication was good, and tracking information was available throughout the delivery process. Also, our order was delivered on the day originally estimated at order stage, and at the time indicated by the carrier. Overall, a very impressive service, at a difficult time for both countries. I would definately recommend this company to anyone.

  Review of 25/12/2020, following an experience of 08/12/2020 by DANIEL T. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Beautifully crafted Salt and Pepper grinders. Very tactile and a delight to use. I have had a pair for several years, still as good as new. Just bought similar as a present. The ordering and delivery was excellent.

  Review of 12/12/2020, following an experience of 29/11/2020 by PATRICIA Y. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  The service was excellent and the product amazing

  Review of 12/12/2020, following an experience of 28/11/2020 by CONNOR M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Website is very easy to navigate. Prompt acknowledgement of order was received. I was kept very well informed of all stages of delivery and my ordered was received as advised.

  Review of 12/12/2020, following an experience of 30/11/2020 by BRANDON W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Great service-quick and efficient. Lovely quality product!

  Review of 12/12/2020, following an experience of 18/11/2020 by SOFIA B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Super

  Review of 12/12/2020, following an experience of 20/11/2020 by ALEX A. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  I ordered electric cork screw and electric pepper mill. Nice items, works as expected.

  Review of 12/12/2020, following an experience of 17/11/2020 by LEO J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  The best money can buy .

  Review of 12/12/2020, following an experience of 26/11/2020 by DONNA W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Excellent website, beautiful products, great warranty, outstanding customer service. Would definitely recommend.

  Review of 12/12/2020, following an experience of 27/11/2020 by MILLIE K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Great easy to use website. Clear descriptions and, from my point of view, available in English language. Thank you.

  Review of 12/12/2020, following an experience of 26/11/2020 by KARLIE W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Excellent products and service.

  Review of 24/11/2020, following an experience of 11/11/2020 by VICTORIA F. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  The products are beautifully designed, in live they are even more beautiful than in the picture, packaging is great and delivery exellent.

  Review of 17/11/2020, following an experience of 04/11/2020 by LEO M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Good service, great grinder. All round satisfaction

  Review of 16/11/2020, following an experience of 04/11/2020 by JEREMY C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  The ordering was very easy and the delivery was prompt and on time.

  Review of 15/11/2020, following an experience of 31/10/2020 by KARL W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Best range of the best maker of pepper and salt grinders

  Review of 09/11/2020, following an experience of 24/10/2020 by PAULINE C. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  Bought as a present for this Christmas, I cannot comment on their use. However I did a lot of research to find the best, which your set met. The recipients had seen them in use at Plumber Manor, Dorset and commented that 'If it's good enough for Plumber Manor, then it's going to be good enough for us'! I think that says it all and I am pleased to make them as a gift.

  Review of 07/11/2020, following an experience of 22/10/2020 by FINLEY J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Excellent service great people. I have been dealing with Peugeot for years ordering a new set of grinders every couple of months and always get great service. Although this may be slowing down now that I find out that they are refillable, I might be able to get 6-12 months out of a set. Thank you for telling me this.

  Review of 03/11/2020, following an experience of 01/10/2020 by ASHLEY R. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  The site is overall a positive experience, however navigation is a bit confusing sometimes.

  Review of 03/11/2020, following an experience of 10/10/2020 by WILLIAM M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Very quick delivery considering it came from France during a pandemic. We'll wrapped and excellent products.

  Review of 30/10/2020, following an experience of 18/10/2020 by ELIZABETH M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Kindly offered to help when the parcel was delivered to the wrong house

  Review of 30/10/2020, following an experience of 17/10/2020 by EMILY H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Easy to navigate website. Arrived promptly and well packaged.

  Review of 26/10/2020, following an experience of 13/10/2020 by EVIE A. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Everything worked just fine.

  Review of 16/10/2020, following an experience of 03/10/2020 by ZACHARY H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Good price, good service, good response and fast! Very pleased with what we got

  Review of 16/10/2020, following an experience of 04/10/2020 by MIA T. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

  Edit Flag

  I received my order damaged, with most of the mills scratched and broken. Although I have send photos of the packing and of the actual product, the company doesn't accept to give compensation but they want the actual product to be sent back to them. Really disappointed for my order of 400 euro.

  Review of 11/10/2020, following an experience of 15/09/2020 by DAVID R. *

  *Pseudonymized data at the request of the author

  Answer by uk.peugeot-saveurs.com

  

  Flag

  Hello, We are very sorry about this bad delivery experience. As explained by our customer service we offered you free replacement products (and even sent you a pre paid shipping label). However, please understand that we need damaged products back in order to do so. We totally understand that those products were for a specific occasion and we tried to do our best to get this problem solved as quickly as possible. (Note that we did not have answer from since we sent you prepaid label).

• 5 / 5 1

  

  Edit Flag

  Been working with this brand for the last 3 years and never had the problem with the mechanism reason why i bought a set for personal use. Just avoid placing them next to moisture places otherwise they'll start cracking with time, as with everything, if you treat it with care it'll last.

  Review of 11/10/2020, following an experience of 24/09/2020 by ASHLEY P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Excellent service; communication excellent;speed of delivery good, price a bit high but the product is superb

  Review of 11/10/2020, following an experience of 22/09/2020 by THEO A. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Very quick shipping, good packaging, great price.

  Review of 11/10/2020, following an experience of 21/09/2020 by LEO P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Everything was great.Thanks.

  Review of 11/10/2020, following an experience of 23/09/2020 by REBECCA D. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Easy to order and great price. Delivery from France faster than some of my inland parcels. Thankyou for a great service.

  Review of 11/10/2020, following an experience of 27/09/2020 by ZACHARY W. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  ordering and delivery very satisfactory

  Review of 11/10/2020, following an experience of 03/09/2020 by SAMUEL D. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  fantastic product

  Review of 11/10/2020, following an experience of 06/09/2020 by JANE H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  User friendly navigation, fast delivery

  Review of 24/09/2020, following an experience of 10/09/2020 by HEATHER C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Everything went well.

  Review of 12/09/2020, following an experience of 31/08/2020 by COURTNEY C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Good service and delivery.

  Review of 12/09/2020, following an experience of 31/08/2020 by POPPY M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  A beautiful website that is so easy to use. Fantastic range of products. Good prices and very quick delivery

  Review of 11/09/2020, following an experience of 29/08/2020 by CARMEN T. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Excellent service and trouble free transaction.

  Review of 08/09/2020, following an experience of 26/08/2020 by JIM C. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  ok, delivery delayed as 'apparently' couldn't find the house ?

  Review of 07/09/2020, following an experience of 25/08/2020 by PHILIP B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Great communication

  Review of 30/08/2020, following an experience of 17/08/2020 by MARY C. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  Great website but it took like a week for delivery to Sweden.

  Review of 28/08/2020, following an experience of 02/08/2020 by OLIVER F. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

  Edit Flag

  I still did not get my order after 2months!!!! I am emailing them for a refund and they aren't answering!!!

  Review of 28/08/2020, following an experience of 05/07/2020 by RACHEL T. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

  Edit Flag

  I found the site a bit confusing and, as a consequence, ordered the wrong thing. I emailed immediately but was not answered for a few days by which time the wrong item had been dispatched. Thereafter, however, they did say I could send the item back once I had received it. It took 7 days to arrive - this could have been quicker.

  Review of 28/08/2020, following an experience of 01/08/2020 by ALISON S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  The product and the service were excellent

  Review of 28/08/2020, following an experience of 31/07/2020 by CANDICE S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Excellent product, very impressed. Smooth action and good looking .

  Review of 14/08/2020, following an experience of 01/08/2020 by GARY B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Thank you so much Everything was excellent, website delivery and communication A five star service very difficult to find these day. Well done I would highly recommend your products

  Review of 08/08/2020, following an experience of 25/07/2020 by AMY L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  The site is easy to use, it could be better if product families were all together. Delivery a bit odd, item did not move for a few days, then suddenly it was delivered.

  Review of 05/08/2020, following an experience of 10/07/2020 by NICOLE K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Clear, well laid out website easy to navigate. Good images of products. Straightforward ordering process, efficient response and delivery. Enjoyed reading History of Peugeot too, especially discovering company had fabricated Crinoline hoops!

  Review of 01/08/2020, following an experience of 20/07/2020 by SUZANNE R. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  Excellent throughout as quality and packing is great and good enough to make for nice presents too. Small mill/salt cellar grinds Peugeot fine, pate dish is good size and knife is well designed and very sharp

  Review of 31/07/2020, following an experience of 18/07/2020 by LUKE R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Easy website to navigate, good prices, great range of products.

  Review of 25/07/2020, following an experience of 10/07/2020 by EMILY B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Great product. Easy to order and arrived quickly with no fuss. Thank you.

  Review of 14/07/2020, following an experience of 30/06/2020 by KEITH R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Outstanding customer service!

  Review of 01/07/2020, following an experience of 04/06/2020 by DANIEL P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Easy ordering process. Item delivered in a timely fashion. The box containing the product was open as the seal had come unstuck, although the contents were undamaged. A very good product as this was my second purchase of the same item so my satisfaction with the product speaks for itself. You need to shop around for pricing though as they can vary wildly although they were reasonable on the website and even better if you can find a discount code. Lifetime guarantee gives some idea of the confidence Peugeot Saveurs places on the mechanics of the mills. Recommended.

  Review of 30/06/2020, following an experience of 10/06/2020 by THOMAS S. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  The order process was fairly smooth, although first time round I got an error message after payment, but it did not explain what the reason was, therefore an explanation would help in such cases. Also, I didn't receive a message/call in the morning of the day they delivered my order. I think that is usually a helpful.

  Review of 30/06/2020, following an experience of 29/05/2020 by SOPHIA K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  The Rolls Royce of grinders.

  Review of 30/06/2020, following an experience of 14/06/2020 by WILL W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Very easy to use website. My order was acknowledged and shipped immediately and arrived promptly. Very nice company to do business with. The product was exactly as described and I am completely happy with it.

  Review of 30/06/2020, following an experience of 09/06/2020 by DANIELLE P. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

  Edit Flag

  I've bough the Paris salt mill, took 20 days to ship it and it was broken day 1 with included salt. Return process is awful. Don't buy on their website

  Review of 30/06/2020, following an experience of 23/05/2020 by JOSEPH R. *

  *Pseudonymized data at the request of the author

  Answer by uk.peugeot-saveurs.com

  

  Flag

  We are avery sorry for the delay and we thank you for your patience. Our customer service did contact you, sending you tracking information but we never got any refly from you. We hope that you received those information

• 5 / 5 1

  

  Edit Flag

  Great service and really great product - I love the olive wood pepper mill!

  Review of 11/06/2020, following an experience of 22/05/2020 by MARIA A. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Excellent

  Review of 11/06/2020, following an experience of 26/05/2020 by PETER R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Very good, great service. I would recommend.

  Review of 11/06/2020, following an experience of 18/05/2020 by HANNAH J. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

  Edit Flag

  Unfortunately not a good buying experienced. if you are in the UK I would not recommend buying from the french site as if there is a problem according to their customer services they do not provide pre-paid carrier labels to return your faulty products to France. You have to cover this yourself and then claim the money back from them - if I had known this I would not have bought from this site

  Review of 11/06/2020, following an experience of 11/05/2020 by SCARLETT M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  I'm very satisfyed with the customerservice and overall shopping experience.

  Review of 11/06/2020, following an experience of 06/05/2020 by SEAN G. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

  Edit Flag

  I doubt that you have a costumer service at all. I tried twice to contact them but never got a answer.

  Review of 10/06/2020, following an experience of 07/05/2020 by SASHA K. *

  *Pseudonymized data at the request of the author

  Answer by uk.peugeot-saveurs.com

  

  Flag

  Good afternoon, First of all, we are sorry if you were not able to contact us. After checking your order history we noticed that you contacted us after placing your order (with wrong product) We replied to you explaining it was too late and best thing was to refuse parcel which will be sent back to us. We never got any reply from you. Our customer support has sent you another email today in order to solve your problem. Sincerely Peugeot Saveurs

  Answer by Sasha K

  

  Flag

  When did you reply and to what address? Can't find anything.

  Answer by uk.peugeot-saveurs.com

  

  Flag

  Our customer service did reply to you original email. It happens our replies goes to customers' spambox. Please, make sure we did our best to get back to you as soon as possible and gave you the best solution following your request.

  Answer by Sasha K

  

  Flag

  I found a mail of your's in the spambox. Everything seems ok then - you can forget about my remark. Thank you

  Answer by uk.peugeot-saveurs.com

  

  Flag

  Thank you for your feedback and for looking in your spambox. If you could change your rating we would appreciate it

  Answer by Sasha K

  

  Flag

  How do I do that?

  Show exchanges Hide exchanges
• 5 / 5 1

  

  Edit Flag

  Beautiful Tahiti Salt & Pepper Mills arrived exactly on time. Safely and neatly packaged. All in the middle of a lockdown. Bravo

  Review of 27/05/2020, following an experience of 11/05/2020 by PATRICIA B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Very prompt delivery considering coming from abroad. I already have the pepper mill but broke my previous salt mill so very pleased to be able to replace it.

  Review of 25/05/2020, following an experience of 13/05/2020 by ZACHARY H. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  No problem encountered. A bit slow delivery, probably due to Covid.19

  Review of 25/05/2020, following an experience of 27/04/2020 by CAITLIN W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  A most efficient service. Excellent and informative website. Products are superb

  Review of 22/05/2020, following an experience of 07/05/2020 by JAMIE B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Exceptional customer service and a user-friendly, professional website.

  Review of 20/05/2020, following an experience of 06/05/2020 by ARTHUR B. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  Dispatch or shipping took a while longer than expected.

  Review of 18/05/2020, following an experience of 04/05/2020 by JONATHAN A. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Order arrived within a reasonable time despite Covid 19

  Review of 17/05/2020, following an experience of 27/04/2020 by BETHANY S. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  Excellent product if expensive but slow delivery and no proof of purchase so difficult to register guarantee. Delivery note largely in German so impossible to understand.

  Review of 11/05/2020, following an experience of 29/04/2020 by JIM S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Very pleased quality product

  Review of 01/05/2020, following an experience of 19/04/2020 by SCARLETT R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  My order just came today. It took some time for it to arrive which is understandable during this troublesome covid19 virus' time) as all the logistic and postal services in Europe seem to be overloaded. But as it arrived today, my tiny 2 piece set of salt and pepper mill with antique finish, I am happy. 😊 They seem to be excellent and worth waiting. I am sure that I will order kitchen /cookery tools some time later again, since I love both quality and tradition that Peugeot Saveurs are about.

  Review of 18/04/2020, following an experience of 27/03/2020 by COLIN B. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  Everything went smoothly. I would have liked to be provided with the shipment tracking number without having to ask for it and also it would be nice to get it as a link and not a screenshot that can't be copy pasted... Otherwise, I love my mills!!

  Review of 17/04/2020, following an experience of 05/04/2020 by TINA M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Very fast delivery

  Review of 15/04/2020, following an experience of 01/03/2020 by FRANK C. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

  Edit Flag

  we had to pay some taxes, even if the price included those.

  Review of 10/04/2020, following an experience of 19/03/2020 by KIRSTEN C. *

  *Pseudonymized data at the request of the author

  Answer by uk.peugeot-saveurs.com

  

  Flag

  Good Afternoon, Please make sure we are very sorry about that and customer satisfaction always being a priority could you please get in touch via our support and explain to us exactly your problems. I am sure we will be able to find a way to meet your needs. Sincerely, Peugeot Saveurs

  Answer by Kirsten C

  

  Flag

  Dear Mr or Mrs, We had to pay the VAT on the product plus a tax for custom for an amount of 20.- CHF. We already paid the VAT in the price. It is maybe not your problem, but the problem of the Swiss customs. It was nevertheless a bad surprise. If you can do anything to change that, I would be glad. Thanks in advance, sincerely yours, J. Lutz

  Answer by uk.peugeot-saveurs.com

  

  Flag

  Mr Lutz, I can understand and once we are very sorry about that What I can offer you is a voucher on your next order. Please contact our support that will get back to you with individual code. Sincerely Peugeot Saveurs

  Show exchanges Hide exchanges
• 5 / 5 1

  

  Edit Flag

  All as advertised

  Review of 24/03/2020, following an experience of 13/03/2020 by JOSHUA R. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  On the same day I made two identical orders from Peugeot. The first arrived very quickly. I Was really pleased with the product and the service. After two weeks I was still waiting for delivery of the second item and e-mailed Peugeot customer service twice to find out the cause of the delay. I had no reply so I was forced to telephone the number in France to chase it up. My French is basic but sufficient to sak for someone who could speak English . With my poor French and the gentleman's poor English it took a little time to get the message through. However, he did say that he would get back to me which he did later that day and subsequengtly the second parcel arrived with the same efficiency as the first. I can onlt think that the company thought my double order was a mistake but none the less, my credit card had been debited twice! I am very plased with the product but feel that language difficulties make it a little difficult for poor French speakers to contact their customer service team with an enquiry

  Review of 19/03/2020, following an experience of 13/02/2020 by EVELYN H. *

  *Pseudonymized data at the request of the author

  Answer by uk.peugeot-saveurs.com

  

  Flag

  We are very sorry about the inconvenience on your second order. We did our best top solve problem as quickly as possible. We take into account your review and will do our best to improve customer service especially with english speaking customers. Very happy to read that you are very pleased with our products. sincerely, Peugeot Saveurs

  Answer by Evelyn H

  

  Flag

  Thanks

  Show exchanges Hide exchanges
• 5 / 5 1

  

  Edit Flag

  easy to use and practical

  Review of 19/03/2020, following an experience of 19/02/2020 by MAX H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  What was required and as described.

  Review of 18/02/2020, following an experience of 29/01/2020 by NICOLE M. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  Delivery was a little slow buy otherwise fine.

  Review of 18/02/2020, following an experience of 03/02/2020 by DAISY H. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

  Edit Flag

  It is now two months ago I ordered a peppermill and I still haven't received the product! First I received the wrong product, which I returned the exact way I was told to do, and now two months later, I still haven't received the right product despite various emails!! And now there is total silence from Peugeot who is not responding to my messages. I would NOT recommend buying directly with Peugeot - they owe me money and a peppermill!

  Review of 18/02/2020, following an experience of 13/11/2019 by JESSICA R. *

  *Pseudonymized data at the request of the author

  Answer by uk.peugeot-saveurs.com

  

  Flag

  Good Afternoon, Our customer service has got in touch with you because we did receive your order back. We will do our best to get your order dispatched and delivered to you as soon as possible. once again all our apologies for this inconvenience. Sincerely, Peugeot Saveurs

• 2 / 5 1

  

  Edit Flag

  Ordered the last item available. They did not deliver it but they invoiced it. Now they promised to reimburse but nothing so far.

  Review of 11/02/2020, following an experience of 12/12/2019 by SOPHIA J. *

  *Pseudonymized data at the request of the author

  Answer by uk.peugeot-saveurs.com

  

  Flag

  Good Morning, First of all let me apologyze for the inconvenience following your order on our webshop. We did have a stock inventory problem but we did make refund. It should appera on your bank account very soon. Once again we are very sorry and make sure we will do our best in the future in order to prevent this from happening again. (Please feel free to contact us if you want to place a new order and our support will provide you with a special offer) Sincerely Peugeot Saveurs

• 4 / 5 1

  

  Edit Flag

  Everything ok! Could be a bit better as far as the service in English language is concerned.

  Review of 18/01/2020, following an experience of 02/01/2020 by LINDA W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  All went very well with the order

  Review of 14/01/2020, following an experience of 21/12/2019 by CHARLOTTE J. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

  Edit Flag

  Lack of clarity on delivery was an issue. Did not know when the product was due to turn up. Eventually got an update 11 minutes before it arrived, but was not enough time to arrange for someone to be in. Subsequently got an e-mail to say it will be re delivered the following day, but it didn't arrive. It eventually arrived the day after that. The reduction in rating is more for the poor performance of DPD rather than Peugeot themselves.

  Review of 10/01/2020, following an experience of 03/12/2019 by CARLIE P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Great priduct. Filled with peppercorns so ready to use. Fast delivery. Only gripe is I couldn't access UPS delivery site to change order date.

  Review of 27/12/2019, following an experience of 18/12/2019 by GREG K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Great options, smooth delivery and each product even came wrapped in festive red tissue paper inside the box, a nice touch.

  Review of 26/12/2019, following an experience of 18/12/2019 by AMELIA C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Navigation on the site was particularly difficult - I could neither find the product or an easy way to find the category. When I found an email address everything changed - immediate and positive responses - brill. The delivery from France was excellent - arriving just before CMas

  Review of 24/12/2019, following an experience of 16/12/2019 by BRADLEY F. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Super quality! Quick delivery. Ever so marvelous packaging. First-rate service

  Review of 12/12/2019, following an experience of 29/11/2019 by JACOB S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  fast, cheap and excellent products

  Review of 03/12/2019, following an experience of 25/11/2019 by GRAHAM K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  easy to navigate, good range of products, item arrived within the specified time, well packaged

  Review of 07/11/2019, following an experience of 30/10/2019 by PATRICK C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Excellent experience and products. We purchased a pepper mill and Paris Bistro knife. Both were of excellent quality and arrived quickly from France to the UK. I would highly recommend both the items and the company's process.

  Review of 26/10/2019, following an experience of 16/07/2019 by EILEEN K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Very good quality product, delivered swiftly.

  Review of 09/10/2019, following an experience of 29/09/2019 by STACEY K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Very good updates even though item was coming from France. No problems at all.

  Review of 09/10/2019, following an experience of 20/09/2019 by MARIA P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Very good

  Review of 09/10/2019, following an experience of 27/08/2019 by PETER G. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

  Edit Flag

  I ordered an Alaska duo of electric salt and pepper mills, but unfortunatelly the bottom part of 2 mills were different colour tone, as one of them was more yellowish. After informing about this problem you proposed me to send back them, in order to send me two new ones, including in the box the invoice for my shipping costs telling me that and as soon as you receive the box you will refund you the shipping costs. I send you my RIB details beggining of July to have the refund in my bank account and I am still waiting for it since now close to 1 month. I have contacted you about this issue and the answer was that accounting department is currently on leave but my refund has been requested, but as I told you any refund done by now. It is the firt time I faced this issue to taking so long time to do a refund. I hope you will do it soon. Regards, Montse Gutierrez

  Review of 30/08/2019, following an experience of 14/06/2019 by DANIELLE E. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  delivered fast, no problem

  Review of 31/07/2019, following an experience of 24/02/2019 by GRACE C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Superb product and fantastic service.

  Review of 31/07/2019, following an experience of 08/07/2019 by EDEN C. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

  Edit Flag

  good

  Review of 31/07/2019, following an experience of 02/03/2019 by LEE K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  great experience

  Review of 31/07/2019, following an experience of 03/04/2019 by SOFIA C. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order