Reviews for Bikeinn.com

Total: 3 212 reviews since 17/01/2021

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4.6

Based on 348 reviews from the last 12 months

  • 80%
  • 12%
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  • 2%
  • 3%

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The brand is praised for its excellent selection, competitive pricing, and quick delivery. Customers highlight efficient service and reliable products.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

The brand is praised for its excellent selection, competitive pricing, and quick delivery. Customers highlight efficient service and reliable products.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 12%
  • 3%
  • 2%
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  • A. A.

    5 Mar 2023

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    My only criticism is not being provided a uk tracking number. After contacting BikeInn via the chat feature I was provided a tracking number and updated that my item was due that day! Postage was quick and the service received was good. Would use again

    Reply from Bikeinn.com

    Dear robert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    5 Mar 2023

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    I was pleasantly surprised by the efficiency of the whole process considering how cheap the tyre was

    Reply from Bikeinn.com

    Dear Paul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    5 Mar 2023

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    Everything was ok.

    Reply from Bikeinn.com

    Dear Jan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    5 Mar 2023

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    Fantastically detailled and useful reviews

    Reply from Bikeinn.com

    Dear Mark, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    4 Mar 2023

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    Good price, delivered as promised

    Reply from Bikeinn.com

    Dear Eva, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    4 Mar 2023

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    Easy to order great service & was kept posted in regards to delivery updates ☑️

    Reply from Bikeinn.com

    Dear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    4 Mar 2023

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    The delivery is very fast, the product is well packed.

    Reply from Bikeinn.com

    Dear Zsolt, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    4 Mar 2023

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    Great service, fast delivery from Madrid to Wales in 3 days. Will use again.

    Reply from Bikeinn.com

    Dear Malcolm, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    4 Mar 2023

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    Snelle levering Goede prijzen

    Reply from Bikeinn.com

    Beste klant, Bedankt dat u de tijd heeft genomen om uw ervaring met ons te delen. Prettige dag! Bedankt,

  • A. A.

    4 Mar 2023

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    Top seller

    Reply from Bikeinn.com

    Dear Nigel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    4 Mar 2023

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    Good fast delivery service, would recommend website for orders to anyone 👍

    Reply from Bikeinn.com

    Dear Nathan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    4 Mar 2023

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    My order was dealt with very quickly and despatched. My problem was with Rotal mail this end who said on the first instance that they could not deliver as the road was inaccessible. It wasn’t we had men laying cables. My communication then with bike inn customer service was excellent. I did get my item eventually and was very happy with it and the price I paid.

    Reply from Bikeinn.com

    Dear Janet, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    4 Mar 2023

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    Perfect….👍

    Reply from Bikeinn.com

    Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    4 Mar 2023

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    All good ,class tyres cheaper than anywhere else and delivered exactly when they said they would be ,what's not to like

    Reply from Bikeinn.com

    Dear Andrew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    4 Mar 2023

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    Cannot complain about the service. Had to return items recently and was very efficient. Keep up the good work

  • A. A.

    4 Mar 2023

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    Good service

    Reply from Bikeinn.com

    Dear Jonathan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    4 Mar 2023

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    The saddle smp was perfect and delivery time was good highly recommended

    Reply from Bikeinn.com

    Dear Gary, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    4 Mar 2023

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    Product doesn't match description. overpriced postage and not worth my time going down the returns route !

    Reply from Bikeinn.com

    Hello Andy, We truly regret the inconvenience caused. In case you have received a wrong product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes

  • A. A.

    4 Mar 2023

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    Good seller, good product and good service

    Reply from Bikeinn.com

    Dear Nicholas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    4 Mar 2023

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    Ordered 2 sets of Pirelli tubeless road tyres (P Zero Race and Cinturato) which are not cheap by any means, but bikeinn had competitive offers for both this was the best deal I could find.. Quick delivery, well packaged, happy customer.

    Reply from Bikeinn.com

    Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Reviews displayed in chronological order

About Bikeinn.com

TRADEINN RETAIL SERVICES

Bikeinn is an online store specializing in cycling equipment, offering cycling enthusiasts worldwide everything they need for their sport. Their expert and dedicated team helps each customer optimize their cycling experience, regardless of age, skill level, or experience. The Bikeinn team provides first-class customer service and online support. Bikeinn is one of 18 sports stores belonging to the Tradeinn Group, which boasts over 2.6 million items in a 30,000 m² main warehouse, representing more than 10,000 brands and shipping to 180 countries. Leading TOP brands include Garmin, Shimano, SRAM, Mavic, Specialized, DT Swiss, Castelli, Northwave, and many more.

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C/ Pirineus, 9, Celrà 17460

www.tradeinn.com/bikeinn/en Sports
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