Customer reviews
-
Edit Flag
Browsing is very easy and very helpful. All products are fantastic... highly recommend everything..
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Excellent service
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for taking the time to leave us your opinion. Your satisfaction being our priority, our team is putting their expertise to help you from Monday to Saturday from 9am to 6pm.
Answer by A AFlagThank you
Show exchanges Hide exchanges -
Edit Flag
EASY AND RELIABLE
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
perfect as usuall
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
It wasn't possible to insert the correct street number because I wasn't allowed to put the letter of my building (number 22 A). fortunately the carrier knows me and did it correct.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Very good experience in general and fast delivery to Slovakia.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.
-
Edit Flag
5⭐️
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Always super fast delivery and the best Japanese Sencha tea
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
I am very setisfied.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Always happy and completely satisfied to buy from Palais des Thes. l highly and truthfull recommend their magnificient tea.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Excellent!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Have to go to the post office to get it
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Very efficient and easy
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Quick delivery
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
You are the best!!!!!!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for taking the time to leave us your opinion. Your satisfaction being our priority, our team is putting their expertise to help you from Monday to Saturday from 9am to 6pm.
-
Edit Flag
Fast delivery and fully satisfied with the quality of this profuct.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.
-
Edit Flag
It was easy to place an order. The delivery was as expected. We will definitely order more tea.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for taking the time to complete this review. We are happy that your experience on our website has lived up to your expectations. We wish you a great tastings of your teas!
-
Edit Flag
Easy
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Fast delivery, excellent product!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Arrived super fast, everything was in good condition no bumps or anything and the teas were delicious
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, we are delighted to read that your experience at Palais des Thés was a pleasant one. Our team is at your disposal and we hope to see you soon on our website!
-
Edit Flag
Perfect!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Palais des Thes is prefect! Good prices, nice range of products and high quality!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Website works perfectly
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for taking the time to complete this review. We are happy that your experience on our website has lived up to your expectations. We wish you a great tastings of your teas!
-
Edit Flag
great teas, great flavours and you can see the quality in the end result
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, we are delighted to read that your experience at Palais des Thés was a pleasant one. Our team is at your disposal and we hope to see you soon on our website!
-
Edit Flag
very efficient and fast delivery
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
I made some mistakes in the delivery adress, but was informed quickly and my order still got send to the right place, with plenty of information and offers to help out in the mean time
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Fast and efficient
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Kui otsid head teed siis siit seda saab
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
I discovered your tè on a trip to Provence a few years ago. And since then I have never found a better one
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Even if the order (for me) has to come from abroad, it always arrives quickly. The products are well packed and there are always some extra tea bags in it.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.
-
Edit Flag
Good teas. Good taste.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for leaving us this review. We are delighted that you have been satisfied with your shopping experience. We remain at your disposal and wish you a great day.
-
Edit Flag
Best experience for an online purchase
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
All was delivered in time and fast.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Just love a few of your green teas. That is why I order. I could buy local, but the flavour of the Sencha Ariake and the Organic Jejudo Impérial are just lovely. So every few months I order from the Netherlands. Always a very smooth and fast delivery.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Selection of quality tea is wide. Delivery was excellent right to my door.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.
Answer by A AFlagThank you.
Show exchanges Hide exchanges -
Edit Flag
Lovely delicate tea!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Excellent
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Fast, clear, kept me up to date
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Great service, easy and reliable. Thanks
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Quickest delivery excellent packaging
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Easy and fast
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.
-
Edit Flag
I love the tea and the gift surprise for first joiners :) I can't wait to try out also the other teas
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
The Teas are great! I'm very much enjoying all of them. Delivery to Portugal is terrible, because the delivery companies provide generally very poor service.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for taking the time to complete this review. Your satisfaction is our priority and we will make sure to forward your suggestions to the appropriate department.
-
Edit Flag
Excellent website, timely delivery.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.
-
Edit Flag
Fast delivery
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Very reliable, despite Christmas holydays, parcel arrived on time.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.
-
Edit Flag
It is quick and simply easy. Good job! Thank you
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, we are delighted to read that your experience at Palais des Thés was a pleasant one. Our team is at your disposal and we hope to see you soon on our website!
-
Edit Flag
very satisfied with my order
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagHello, our teams are very happy that your order brings you satisfaction. We would also be delighted to have your opinion after tasting.
-
Edit Flag
Great products, great service
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, we are delighted to read that your experience at Palais des Thés was a pleasant one. Our team is at your disposal and we hope to see you soon on our website!
-
Edit Flag
Quiet expensive though
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, first of all, thank you for your review. We are sorry that the prices offered do not suit you. Our teams make every effort to guarantee the best quality / price ratio. We therefore send them your feedback. We stay at your disposal, your customer service.
-
Edit Flag
Fast and accurate as always!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Everything was great
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
I am an old customer and I am truly satisfied with the quality of tea and delivery service.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for leaving us this review. We are delighted that you have been satisfied with your shopping experience. We remain at your disposal and wish you a great day.
Answer by A AFlagThank you and good luck
Show exchanges Hide exchanges -
Edit Flag
Fast, well packaged and detailed.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.
Answer by A AFlagThank you for your work, a pleasure to deal with you
Show exchanges Hide exchanges -
Edit Flag
very good
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Fast shipping and the best tea ever
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Pdt is my favourite brand! I restocked on my teas and got a new flavours, plus some gift teas! The shipping is a bit on the steep side
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Easy to use website
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for taking the time to complete this review. We are happy that your experience on our website has lived up to your expectations. We wish you a great tastings of your teas!
-
Edit Flag
Perfect tea, nice service
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagHello, our teams are very happy that your teas bring you satisfaction. Do not hesitate to rediscover them cold-brewed this summer.
-
Edit Flag
Great teas, great customer service. International shipping is pricey so I’d love to see more Palais des Thés stores in Europe!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Smooth, fast delivery
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Excellent products ,easy on line experience and prompt delivery.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
All ordered goods arrived on time
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.
-
Edit Flag
Excellent, thank you.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
I like your tea and also the service of delivery you provide.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for leaving us this review. We are delighted that you have been satisfied with your shopping experience. We remain at your disposal and wish you a great day.
-
Edit Flag
There are certain links that no longer work on the website. As a first time user, I was exploring the whole website and more then a few times the link I clicked on lead me to 404 Page doesn't exist. Other then that, perfect experience!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagHello, thank you for taking the time to give us your opinion. Your comments are valuable and we will take care to forward them to the relevant departments. Have a nice day, your Customer Service
-
Edit Flag
I am very satisfied with my order and with all the gifts! I love your products very much!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for leaving us this review. We are delighted that you have been satisfied with your shopping experience. We remain at your disposal and wish you a great day.
-
Edit Flag
Very good tea set with surprising gift
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Delivered on time and good product quality.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.
-
Edit Flag
Great Product!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Prima, naar Nederland verzenden kost helaas wel erg veel.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Very informative website, sometimes reloades unexpectedly. Had issues with loyalty benefits
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Everything was perfect
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
This order was sent to Czech because you will not send to the UK despite my repeated requests hence your 2 stars yet you claim to send all over the world including the USA which is notoriously awkward over imports.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Good
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Excellent tea and very good service.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for taking the time to leave us your opinion. Your satisfaction being our priority, our team is putting their expertise to help you from Monday to Saturday from 9am to 6pm.
-
Edit Flag
Everything was great, definitely will order again!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for leaving us this review. We are delighted that you have been satisfied with your shopping experience. We remain at your disposal and wish you a great day.
-
Edit Flag
Extremely helpful & understanding customer service - my order was sent a second time in record time following issues with the first delivery. Merci beaucoup
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
all good
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
The Courier doesn't respect the timing indicated
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagHello, thank you for your feedback. We do our utmost to ensure a fast delivery. However, sometimes our carriers are late in delivering packages and we are very sorry about that. Please do not hesitate to contact us by email (service-client@palaisdesthes.com) to find out more about the delivery of your package! Your Customer Service.
-
Edit Flag
Expedient delivery, information provided timely.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Wonderful, very attractive online shop with great, extensive choice of teas, infusions, etc., with very good descriptions as well. Ordering is easy, delivery fast and products are carefully packed.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
The website was easy to use, and everything was very clear. The delivery was very fast.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for taking the time to complete this review. We are happy that your experience on our website has lived up to your expectations. We wish you a great tastings of your teas!
-
Edit Flag
Somehow the initial delivery didn't arrive, but customer support was very helpful on the phone and immediately sent a replacement. Great service.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Wonderful, very attractive online shop with great, extensive choice of teas, infusions, etc., with very good descriptions as well. Ordering is easy, delivery fast and products are carefully packed.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for leaving us this review. We are delighted that you have been satisfied with your shopping experience. We remain at your disposal and wish you a great day.
-
Edit Flag
Good experience.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for taking the time to complete this review. Your satisfaction is our priority and we will make sure to forward your suggestions to the appropriate department.
-
Edit Flag
All perfect thanks
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Perfect on time
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagHello, our teams are very happy that your order brings you satisfaction. We would also be delighted to have your opinion after tasting.
-
Edit Flag
Site perfectly straightforward, delivery timely
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for taking the time to complete this review. We are happy that your experience on our website has lived up to your expectations. We wish you a great tastings of your teas!
-
Edit Flag
I recieved some tea demaged but my complaint has been dealt with immediately. Thank you very much for your attitute. I am really satisfied with products and customer care.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for taking the time to leave us your opinion. Your satisfaction being our priority, our team is putting their expertise to help you from Monday to Saturday from 9am to 6pm.
-
Edit Flag
Fast delivery
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
The website is very poor. It doesn't work very well. I wasn't able to pay for my order on the website. Your staff had to sent me a separate link to pay. I tried Firefox and Chrome but it still didn't work properly. Also, there was a light grey colour over the screen when using Firefox. You really need a new website provider immediately!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagHello, thank you for taking the time to write a review of your purchase experience. We are sorry that your experience did not meet your expectations. Your comments have been taken into account and forwarded to the relevant department. Have a great day, Customer Service.
-
Edit Flag
Very happy with my order! Is the best tea that brings me joy! I love this tea! Very Happy that is delivered to Romania !
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.
-
Edit Flag
Todo ok
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, we invite you to rate our web site again once possible!
-
Edit Flag
For the third year in a row both service and products have been just amazing!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, thank you for taking the time to leave us your opinion. Your satisfaction being our priority, our team is putting their expertise to help you from Monday to Saturday from 9am to 6pm.
-
Edit Flag
Perfect
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
The person did not ring the bell so the parcel had to be picked up, and this was not expectes .this is about the mailing service. I would recommend another mailing service
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagHello, thank you for your testimony. We invite you to contact us by email (service-client@palaisdesthes.com) or by telephone (01.43.56.90.90 from Monday to Saturday from 9am to 6pm) in order to find a satisfactory solution. I would like to thank you for your patience.
-
Edit Flag
Speedy delivery!
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
-
Edit Flag
Very tasty tea in elegant performance and a quick delivery;
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagDear customer, we are delighted to read that your experience since 3 years at Palais des Thés was a pleasant one. Our team is at your disposal and we hope to see you soon on our website!
-
Edit Flag
Clear and easy to order.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by palaisdesthes.comFlagHello, our teams are very happy that your teas bring you satisfaction. Do not hesitate to rediscover them cold-brewed this summer.
Reviews displayed in chronological order