Customer reviews for palaisdesthes.com

Customer reviews

• 5 / 5

  

  Edit Flag

  Browsing is very easy and very helpful. All products are fantastic... highly recommend everything..

  Review of 03/03/2023, following an experience of 20/02/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent service

  Review of 25/02/2023, following an experience of 08/02/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for taking the time to leave us your opinion. Your satisfaction being our priority, our team is putting their expertise to help you from Monday to Saturday from 9am to 6pm.

  Answer by A A

  

  Flag

  Thank you

  Show exchanges Hide exchanges
• 5 / 5

  

  Edit Flag

  EASY AND RELIABLE

  Review of 23/02/2023, following an experience of 05/02/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  perfect as usuall

  Review of 22/02/2023, following an experience of 05/02/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  It wasn't possible to insert the correct street number because I wasn't allowed to put the letter of my building (number 22 A). fortunately the carrier knows me and did it correct.

  Review of 20/02/2023, following an experience of 09/02/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very good experience in general and fast delivery to Slovakia.

  Review of 20/02/2023, following an experience of 02/02/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.

• 5 / 5

  

  Edit Flag

  5⭐️

  Review of 20/02/2023, following an experience of 04/02/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Always super fast delivery and the best Japanese Sencha tea

  Review of 20/02/2023, following an experience of 03/02/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I am very setisfied.

  Review of 19/02/2023, following an experience of 02/02/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Always happy and completely satisfied to buy from Palais des Thes. l highly and truthfull recommend their magnificient tea.

  Review of 19/02/2023, following an experience of 08/02/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent!

  Review of 17/02/2023, following an experience of 31/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Have to go to the post office to get it

  Review of 13/02/2023, following an experience of 02/02/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very efficient and easy

  Review of 13/02/2023, following an experience of 27/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Quick delivery

  Review of 13/02/2023, following an experience of 17/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  You are the best!!!!!!

  Review of 10/02/2023, following an experience of 30/01/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for taking the time to leave us your opinion. Your satisfaction being our priority, our team is putting their expertise to help you from Monday to Saturday from 9am to 6pm.

• 5 / 5

  

  Edit Flag

  Fast delivery and fully satisfied with the quality of this profuct.

  Review of 10/02/2023, following an experience of 27/01/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.

• 5 / 5

  

  Edit Flag

  It was easy to place an order. The delivery was as expected. We will definitely order more tea.

  Review of 10/02/2023, following an experience of 29/01/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for taking the time to complete this review. We are happy that your experience on our website has lived up to your expectations. We wish you a great tastings of your teas!

• 5 / 5

  

  Edit Flag

  Easy

  Review of 09/02/2023, following an experience of 27/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Fast delivery, excellent product!

  Review of 07/02/2023, following an experience of 21/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Arrived super fast, everything was in good condition no bumps or anything and the teas were delicious

  Review of 05/02/2023, following an experience of 24/01/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, we are delighted to read that your experience at Palais des Thés was a pleasant one. Our team is at your disposal and we hope to see you soon on our website!

• 5 / 5

  

  Edit Flag

  Perfect!

  Review of 04/02/2023, following an experience of 18/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Palais des Thes is prefect! Good prices, nice range of products and high quality!

  Review of 04/02/2023, following an experience of 23/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Website works perfectly

  Review of 02/02/2023, following an experience of 16/01/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for taking the time to complete this review. We are happy that your experience on our website has lived up to your expectations. We wish you a great tastings of your teas!

• 4 / 5

  

  Edit Flag

  great teas, great flavours and you can see the quality in the end result

  Review of 30/01/2023, following an experience of 14/01/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, we are delighted to read that your experience at Palais des Thés was a pleasant one. Our team is at your disposal and we hope to see you soon on our website!

• 5 / 5

  

  Edit Flag

  very efficient and fast delivery

  Review of 30/01/2023, following an experience of 13/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I made some mistakes in the delivery adress, but was informed quickly and my order still got send to the right place, with plenty of information and offers to help out in the mean time

  Review of 29/01/2023, following an experience of 17/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Fast and efficient

  Review of 29/01/2023, following an experience of 18/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Kui otsid head teed siis siit seda saab

  Review of 29/01/2023, following an experience of 18/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I discovered your tè on a trip to Provence a few years ago. And since then I have never found a better one

  Review of 29/01/2023, following an experience of 18/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Even if the order (for me) has to come from abroad, it always arrives quickly. The products are well packed and there are always some extra tea bags in it.

  Review of 28/01/2023, following an experience of 06/01/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.

• 4 / 5

  

  Edit Flag

  Good teas. Good taste.

  Review of 27/01/2023, following an experience of 16/01/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for leaving us this review. We are delighted that you have been satisfied with your shopping experience. We remain at your disposal and wish you a great day.

• 5 / 5

  

  Edit Flag

  Best experience for an online purchase

  Review of 27/01/2023, following an experience of 16/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  All was delivered in time and fast.

  Review of 27/01/2023, following an experience of 14/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Just love a few of your green teas. That is why I order. I could buy local, but the flavour of the Sencha Ariake and the Organic Jejudo Impérial are just lovely. So every few months I order from the Netherlands. Always a very smooth and fast delivery.

  Review of 26/01/2023, following an experience of 15/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Selection of quality tea is wide. Delivery was excellent right to my door.

  Review of 26/01/2023, following an experience of 31/12/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.

  Answer by A A

  

  Flag

  Thank you.

  Show exchanges Hide exchanges
• 5 / 5

  

  Edit Flag

  Lovely delicate tea!

  Review of 24/01/2023, following an experience of 07/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent

  Review of 23/01/2023, following an experience of 12/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Fast, clear, kept me up to date

  Review of 23/01/2023, following an experience of 11/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great service, easy and reliable. Thanks

  Review of 23/01/2023, following an experience of 12/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Quickest delivery excellent packaging

  Review of 22/01/2023, following an experience of 11/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Easy and fast

  Review of 19/01/2023, following an experience of 22/12/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.

• 5 / 5

  

  Edit Flag

  I love the tea and the gift surprise for first joiners :) I can't wait to try out also the other teas

  Review of 17/01/2023, following an experience of 05/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The Teas are great! I'm very much enjoying all of them. Delivery to Portugal is terrible, because the delivery companies provide generally very poor service.

  Review of 17/01/2023, following an experience of 02/01/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for taking the time to complete this review. Your satisfaction is our priority and we will make sure to forward your suggestions to the appropriate department.

• 5 / 5

  

  Edit Flag

  Excellent website, timely delivery.

  Review of 15/01/2023, following an experience of 28/12/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.

• 5 / 5

  

  Edit Flag

  Fast delivery

  Review of 13/01/2023, following an experience of 29/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very reliable, despite Christmas holydays, parcel arrived on time.

  Review of 13/01/2023, following an experience of 29/12/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.

• 5 / 5

  

  Edit Flag

  It is quick and simply easy. Good job! Thank you

  Review of 13/01/2023, following an experience of 29/12/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, we are delighted to read that your experience at Palais des Thés was a pleasant one. Our team is at your disposal and we hope to see you soon on our website!

• 5 / 5

  

  Edit Flag

  very satisfied with my order

  Review of 13/01/2023, following an experience of 06/12/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Hello, our teams are very happy that your order brings you satisfaction. We would also be delighted to have your opinion after tasting.

• 5 / 5

  

  Edit Flag

  Great products, great service

  Review of 13/01/2023, following an experience of 26/12/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, we are delighted to read that your experience at Palais des Thés was a pleasant one. Our team is at your disposal and we hope to see you soon on our website!

• 5 / 5

  

  Edit Flag

  Quiet expensive though

  Review of 13/01/2023, following an experience of 25/12/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, first of all, thank you for your review. We are sorry that the prices offered do not suit you. Our teams make every effort to guarantee the best quality / price ratio. We therefore send them your feedback. We stay at your disposal, your customer service.

• 5 / 5

  

  Edit Flag

  Fast and accurate as always!

  Review of 07/01/2023, following an experience of 27/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Everything was great

  Review of 06/01/2023, following an experience of 26/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I am an old customer and I am truly satisfied with the quality of tea and delivery service.

  Review of 06/01/2023, following an experience of 26/12/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for leaving us this review. We are delighted that you have been satisfied with your shopping experience. We remain at your disposal and wish you a great day.

  Answer by A A

  

  Flag

  Thank you and good luck

  Show exchanges Hide exchanges
• 5 / 5

  

  Edit Flag

  Fast, well packaged and detailed.

  Review of 05/01/2023, following an experience of 12/12/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.

  Answer by A A

  

  Flag

  Thank you for your work, a pleasure to deal with you

  Show exchanges Hide exchanges
• 5 / 5

  

  Edit Flag

  very good

  Review of 04/01/2023, following an experience of 16/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Fast shipping and the best tea ever

  Review of 01/01/2023, following an experience of 15/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Pdt is my favourite brand! I restocked on my teas and got a new flavours, plus some gift teas! The shipping is a bit on the steep side

  Review of 31/12/2022, following an experience of 20/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Easy to use website

  Review of 29/12/2022, following an experience of 18/12/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for taking the time to complete this review. We are happy that your experience on our website has lived up to your expectations. We wish you a great tastings of your teas!

• 5 / 5

  

  Edit Flag

  Perfect tea, nice service

  Review of 28/12/2022, following an experience of 11/12/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Hello, our teams are very happy that your teas bring you satisfaction. Do not hesitate to rediscover them cold-brewed this summer.

• 5 / 5

  

  Edit Flag

  Great teas, great customer service. International shipping is pricey so I’d love to see more Palais des Thés stores in Europe!

  Review of 28/12/2022, following an experience of 11/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Smooth, fast delivery

  Review of 28/12/2022, following an experience of 11/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent products ,easy on line experience and prompt delivery.

  Review of 27/12/2022, following an experience of 16/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  All ordered goods arrived on time

  Review of 27/12/2022, following an experience of 10/12/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.

• 5 / 5

  

  Edit Flag

  Excellent, thank you.

  Review of 27/12/2022, following an experience of 15/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I like your tea and also the service of delivery you provide.

  Review of 27/12/2022, following an experience of 14/12/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for leaving us this review. We are delighted that you have been satisfied with your shopping experience. We remain at your disposal and wish you a great day.

• 5 / 5

  

  Edit Flag

  There are certain links that no longer work on the website. As a first time user, I was exploring the whole website and more then a few times the link I clicked on lead me to 404 Page doesn't exist. Other then that, perfect experience!

  Review of 25/12/2022, following an experience of 08/12/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Hello, thank you for taking the time to give us your opinion. Your comments are valuable and we will take care to forward them to the relevant departments. Have a nice day, your Customer Service

• 5 / 5

  

  Edit Flag

  I am very satisfied with my order and with all the gifts! I love your products very much!

  Review of 23/12/2022, following an experience of 12/12/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for leaving us this review. We are delighted that you have been satisfied with your shopping experience. We remain at your disposal and wish you a great day.

• 5 / 5

  

  Edit Flag

  Very good tea set with surprising gift

  Review of 23/12/2022, following an experience of 06/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Delivered on time and good product quality.

  Review of 21/12/2022, following an experience of 10/12/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.

• 5 / 5

  

  Edit Flag

  Great Product!

  Review of 20/12/2022, following an experience of 02/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Prima, naar Nederland verzenden kost helaas wel erg veel.

  Review of 20/12/2022, following an experience of 09/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Very informative website, sometimes reloades unexpectedly. Had issues with loyalty benefits

  Review of 20/12/2022, following an experience of 08/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Everything was perfect

  Review of 20/12/2022, following an experience of 22/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  This order was sent to Czech because you will not send to the UK despite my repeated requests hence your 2 stars yet you claim to send all over the world including the USA which is notoriously awkward over imports.

  Review of 20/12/2022, following an experience of 08/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good

  Review of 17/12/2022, following an experience of 30/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent tea and very good service.

  Review of 16/12/2022, following an experience of 30/11/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for taking the time to leave us your opinion. Your satisfaction being our priority, our team is putting their expertise to help you from Monday to Saturday from 9am to 6pm.

• 5 / 5

  

  Edit Flag

  Everything was great, definitely will order again!

  Review of 16/12/2022, following an experience of 04/12/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for leaving us this review. We are delighted that you have been satisfied with your shopping experience. We remain at your disposal and wish you a great day.

• 5 / 5

  

  Edit Flag

  Extremely helpful & understanding customer service - my order was sent a second time in record time following issues with the first delivery. Merci beaucoup

  Review of 15/12/2022, following an experience of 03/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  all good

  Review of 14/12/2022, following an experience of 03/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The Courier doesn't respect the timing indicated

  Review of 13/12/2022, following an experience of 02/12/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Hello, thank you for your feedback. We do our utmost to ensure a fast delivery. However, sometimes our carriers are late in delivering packages and we are very sorry about that. Please do not hesitate to contact us by email (service-client@palaisdesthes.com) to find out more about the delivery of your package! Your Customer Service.

• 5 / 5

  

  Edit Flag

  Expedient delivery, information provided timely.

  Review of 12/12/2022, following an experience of 01/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Wonderful, very attractive online shop with great, extensive choice of teas, infusions, etc., with very good descriptions as well. Ordering is easy, delivery fast and products are carefully packed.

  Review of 11/12/2022, following an experience of 28/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The website was easy to use, and everything was very clear. The delivery was very fast.

  Review of 11/12/2022, following an experience of 27/11/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for taking the time to complete this review. We are happy that your experience on our website has lived up to your expectations. We wish you a great tastings of your teas!

• 5 / 5

  

  Edit Flag

  Somehow the initial delivery didn't arrive, but customer support was very helpful on the phone and immediately sent a replacement. Great service.

  Review of 10/12/2022, following an experience of 27/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Wonderful, very attractive online shop with great, extensive choice of teas, infusions, etc., with very good descriptions as well. Ordering is easy, delivery fast and products are carefully packed.

  Review of 08/12/2022, following an experience of 27/11/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for leaving us this review. We are delighted that you have been satisfied with your shopping experience. We remain at your disposal and wish you a great day.

• 4 / 5

  

  Edit Flag

  Good experience.

  Review of 08/12/2022, following an experience of 27/11/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for taking the time to complete this review. Your satisfaction is our priority and we will make sure to forward your suggestions to the appropriate department.

• 5 / 5

  

  Edit Flag

  All perfect thanks

  Review of 06/12/2022, following an experience of 20/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Perfect on time

  Review of 06/12/2022, following an experience of 20/11/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Hello, our teams are very happy that your order brings you satisfaction. We would also be delighted to have your opinion after tasting.

• 4 / 5

  

  Edit Flag

  Site perfectly straightforward, delivery timely

  Review of 06/12/2022, following an experience of 18/11/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for taking the time to complete this review. We are happy that your experience on our website has lived up to your expectations. We wish you a great tastings of your teas!

• 5 / 5

  

  Edit Flag

  I recieved some tea demaged but my complaint has been dealt with immediately. Thank you very much for your attitute. I am really satisfied with products and customer care.

  Review of 04/12/2022, following an experience of 21/11/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for taking the time to leave us your opinion. Your satisfaction being our priority, our team is putting their expertise to help you from Monday to Saturday from 9am to 6pm.

• 5 / 5

  

  Edit Flag

  Fast delivery

  Review of 03/12/2022, following an experience of 21/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  The website is very poor. It doesn't work very well. I wasn't able to pay for my order on the website. Your staff had to sent me a separate link to pay. I tried Firefox and Chrome but it still didn't work properly. Also, there was a light grey colour over the screen when using Firefox. You really need a new website provider immediately!

  Review of 03/12/2022, following an experience of 16/11/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Hello, thank you for taking the time to write a review of your purchase experience. We are sorry that your experience did not meet your expectations. Your comments have been taken into account and forwarded to the relevant department. Have a great day, Customer Service.

• 5 / 5

  

  Edit Flag

  Very happy with my order! Is the best tea that brings me joy! I love this tea! Very Happy that is delivered to Romania !

  Review of 03/12/2022, following an experience of 21/11/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.

• 5 / 5

  

  Edit Flag

  Todo ok

  Review of 02/12/2022, following an experience of 20/11/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, we invite you to rate our web site again once possible!

• 5 / 5

  

  Edit Flag

  For the third year in a row both service and products have been just amazing!

  Review of 02/12/2022, following an experience of 20/11/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, thank you for taking the time to leave us your opinion. Your satisfaction being our priority, our team is putting their expertise to help you from Monday to Saturday from 9am to 6pm.

• 5 / 5

  

  Edit Flag

  Perfect

  Review of 02/12/2022, following an experience of 13/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  The person did not ring the bell so the parcel had to be picked up, and this was not expectes .this is about the mailing service. I would recommend another mailing service

  Review of 02/12/2022, following an experience of 16/11/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Hello, thank you for your testimony. We invite you to contact us by email (service-client@palaisdesthes.com) or by telephone (01.43.56.90.90 from Monday to Saturday from 9am to 6pm) in order to find a satisfactory solution. I would like to thank you for your patience.

• 5 / 5

  

  Edit Flag

  Speedy delivery!

  Review of 02/12/2022, following an experience of 17/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very tasty tea in elegant performance and a quick delivery;

  Review of 02/12/2022, following an experience of 14/11/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Dear customer, we are delighted to read that your experience since 3 years at Palais des Thés was a pleasant one. Our team is at your disposal and we hope to see you soon on our website!

• 5 / 5

  

  Edit Flag

  Clear and easy to order.

  Review of 02/12/2022, following an experience of 12/11/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

  Flag

  Hello, our teams are very happy that your teas bring you satisfaction. Do not hesitate to rediscover them cold-brewed this summer.

Reviews displayed in chronological order