The service is praised for its speed and efficiency, with many highlighting the quality of products and included accessories. Customers express high satisfaction with the overall experience, indicating they would shop here again.
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Zlatan S.
21 Oct 2025
Verified reviewEverything went smooth. Fast delivery.
Reply from Visiofactory.com
Hello, Thank you for taking the time to leave such a wonderful review! We’re thrilled to hear that everything went smoothly and that you were pleased with the fast delivery. Your satisfaction is our top priority, and we appreciate your support. Best wishes. Jessica from the Visiofactory team
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Marinela M.
21 Oct 2025
Verified reviewI have very positive experience regarding my purchase. Your company was very professional and fast, I had all info regarding status of my delivery at all times. The only negative experience was with DPD Croatia. They held the package in their depot for days, because they dont have enough pick up locations, so they wait for space at pick up location to become available and that can take a long time. They dont allow for consignees to pick up packages at their depot. It is not easy to make contact with them because their app doesnt work and contacting them via phone is nearly impossible. At the end they agreed to deliver the package at my home adress so that I dont wait indeffinitely for space at pick up location to free up, which was ok on their part, but all in all their delivery took much too long time.
Reply from Visiofactory.com
Hello, Thank you very much for your detailed feedback! We’re delighted to hear that your experience with Visiofactory was positive and that our team kept you well informed throughout your order. We completely understand your frustration regarding DPD Croatia. Unfortunately, the delays you experienced were beyond our control, but we’re glad that they were eventually able to deliver the package to your home. Your feedback is very valuable and helps us continue to improve our services. We hope to welcome you again soon at Visiofactory! Jessica from the Visiofactory team
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Roger Z.
16 Oct 2025
Verified reviewQuick despatch and shipping to Switzerland. Good eShop
Reply from Visiofactory.com
Hello, Thank you for your positive feedback! We're delighted to hear that you had a great experience with the quick despatch and shipping to Switzerland. Your satisfaction inspires us to continue providing excellent service. Best regards. Jessica from the Visiofactory team
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David B.
16 Oct 2025
Verified reviewI recommend this shop, everything went as expected!
Reply from Visiofactory.com
Hello! Thank you so much for your kind words and positive feedback. We're delighted to hear that everything went as expected, and we truly appreciate your recommendation. Should you need anything in the future, please don’t hesitate to reach out. Best regards. Jessica from the Visiofactory team
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Jana P.
15 Oct 2025
Verified reviewThe best
Reply from Visiofactory.com
Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that you think so highly of us. Your satisfaction is our top priority, and we look forward to continuing to provide you with the best service possible. Best wishes! Jessica from the Visiofactory team
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Carlos G.
15 Oct 2025
Verified reviewConforme à la l'annonce
Reply from Visiofactory.com
Bonjour, Merci beaucoup pour votre retour ! Nous sommes ravis que votre commande soit conforme à vos attentes. Au plaisir de vous retrouver bientôt sur Visiofactory ! Jessica de l’équipe Visiofactory
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Marta G.
15 Oct 2025
Verified reviewProduct shipped in very good conditions and with acceptable tinings. Collection point was good.
Reply from Visiofactory.com
Hello, Thank you for your glowing review! We’re delighted to hear that your product arrived in good condition and that you found the collection point convenient. Your satisfaction is our priority, and we look forward to serving you again in the future. Best regards. Jessica from the Visiofactory team
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Adrian M.
14 Oct 2025
Verified reviewAll Good, Fast to Deliver. But I send some questions through email never replied. Everything else good.
Reply from Visiofactory.com
Hello, Thank you for your feedback! We’re glad to hear you were pleased with the speedy delivery but apologise for the lack of response to your email. We value your inquiries and would love to help resolve any questions you may have. Please feel free to reach out to us directly for assistance. Best wishes! Jessica from the Visiofactory team
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Cintia B.
14 Oct 2025
Verified reviewTodo perfecto. Tuve un problema con paquetería y me respondieron rápidamente, es verdad que no solucionaron mi problema pero entiendo que ellos no tienen nada que ver con paquetería.
Reply from Visiofactory.com
Hola, Muchas gracias por tu comentario 😊 Nos alegra saber que nuestro equipo respondió rápidamente y que tu experiencia con nosotros fue positiva, aunque el problema dependía del servicio de paquetería y estaba fuera de nuestro control. Agradecemos mucho tu comprensión y esperamos volver a verte pronto en Visiofactory. Jessica del equipo de Visiofactory
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Sophie B.
14 Oct 2025
Verified reviewEVERY THING IS OKAY
Reply from Visiofactory.com
Hello, Thank you for taking the time to share your thoughts with us. We're glad to hear that your overall experience was positive. If you have any specific suggestions or further feedback, please feel free to reach out—we're always here to listen. Best regards. Jessica from the Visiofactory team
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Christel D.
14 Oct 2025
Verified reviewLot of choice, luxury brands, excellent quality, fast delivery, best prices. What else do you need ? 😉
Reply from Visiofactory.com
Hello, Thank you for your enthusiastic feedback! We’re thrilled that you enjoyed our wide choice, luxury brands, quality, fast delivery, and great prices. We’ll keep doing our best to make your next visit just as enjoyable! Jessica from the Visiofactory team
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L. S.
13 Oct 2025
Verified reviewExcellent experience! Delivery was very fast. Highly recommended
Reply from Visiofactory.com
Hello there, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you were pleased with our fast delivery service. Your recommendation means a lot to us, and we look forward to serving you again in the future. Best regards. Jessica from the Visiofactory team
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Martina H.
13 Oct 2025
Verified reviewEverything was perfect. The sunglasses came with all the accesories (box, etui, certification of authenticity,….). The Order was really fast and uncomplicated.
Reply from Visiofactory.com
Hello, Thank you so much for your kind feedback! We’re delighted to hear that everything arrived perfectly, with all the accessories, and that your order was fast and smooth. We look forward to welcoming you again at Visiofactory! Jessica from the Visiofactory team
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Constantin K.
13 Oct 2025
Verified reviewExcellent choice and service!
Reply from Visiofactory.com
Hello, Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience with our service. Your satisfaction is our top priority, and we look forward to serving you again in the future. Best wishes! Jessica from the Visiofactory team
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Uzeyir K.
13 Oct 2025
Verified review👍super
Reply from Visiofactory.com
Hello! Thank you so much for your review! We're thrilled to hear that you're enjoying your experience with us. Your support inspires us to keep delivering the best. Best regards! Jessica from the Visiofactory team
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Khalida M.
13 Oct 2025
Verified reviewI was a bit worried because the price was a bit lower than on other marketplaces. But the sunglasses were shipped very quickly, and everything was fine.
Reply from Visiofactory.com
Hello, Thank you for sharing your experience! We're delighted to hear that your sunglasses arrived promptly and met your expectations. We appreciate your trust in us and look forward to serving you again in the future. Best wishes! Jessica from the Visiofactory team
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P. B.
11 Oct 2025
Verified reviewYou run an excellent service. Great products, quick and smooth delivery to very competitiv prices. Just continue as is....:)
Reply from Visiofactory.com
Hello, Thank you so much for your wonderful review! We’re thrilled to hear that you’re satisfied with our products and service. Your kind words motivate us to keep delivering excellence. We look forward to serving you again soon! Best regards. Jessica from the Visiofactory team
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M. Z.
11 Oct 2025
Verified reviewGreat looking sunglasses and the price was very competitive.
Reply from Visiofactory.com
Hello, Thank you for taking the time to share your feedback! We're delighted to hear that you love the look of our sunglasses and found them at a competitive price. If you have any further thoughts or questions, please don't hesitate to reach out. Best wishes! Jessica from the Visiofactory team
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Ivan S.
10 Oct 2025
Verified reviewFast and excellent
Reply from Visiofactory.com
Hello, Thank you so much for your fantastic feedback! We're thrilled to hear that you found our service fast and excellent. Your satisfaction is our priority, and we look forward to serving you again. Best wishes. Jessica from the Visiofactory team
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Elodie S.
10 Oct 2025
Verified reviewTrès facile à prendre en main, et service sympathique et réactif aux mails
Reply from Visiofactory.com
Bonjour, Merci beaucoup pour votre retour ! Nous sommes ravis que la prise en main ait été facile et que notre service par mail vous ait donné satisfaction. Au plaisir de vous retrouver bientôt sur Visiofactory ! Jessica de l’équipe Visiofactory
Reviews displayed in chronological order