Reviews for Visiofactory.com

Total: 1 872 reviews since 30/06/2021

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4.8

Based on 390 reviews from the last 12 months

  • 90%
  • 4%
  • 1%
  • 1%
  • 3%

icon sparkle Review Summary

The service is praised for its speed and efficiency, with many highlighting the quality of products and included accessories. Customers express high satisfaction with the overall experience, indicating they would shop here again.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

The service is praised for its speed and efficiency, with many highlighting the quality of products and included accessories. Customers express high satisfaction with the overall experience, indicating they would shop here again.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • Youssef B.

    12 Sept 2025

    Verified review
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    Fast and reliable. Wide range and good prices.

    Reply from Visiofactory.com

    Hello, Thank you for your kind words! We're thrilled to hear that you found our service fast, reliable, and appreciated our range and pricing. Your feedback is invaluable, and we always welcome further discussion to enhance your experience. Best regards. Jessica from the Visiofactory team

  • Amir J.

    12 Sept 2025

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    as described

    Reply from Visiofactory.com

    Hello, Thank you for your positive feedback! We're thrilled to hear that your experience met your expectations. If you have any further questions or need assistance, feel free to reach out. Best wishes! Jessica from the Visiofactory team

  • Aicha B.

    12 Sept 2025

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    The website easy to navigate We find all information we need I think the web site is complete

    Reply from Visiofactory.com

    Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that you find our website easy to navigate and informative. Your satisfaction is our priority, and we appreciate your support. Best regards. Jessica from the Visiofactory team

  • Sophie D.

    12 Sept 2025

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    j'ai renvoyé mon article depuis le 28/08 il est réceptionné par vos services- j'ai demandé le remboursement et on me répond que vous faites une enquete?????je n'ai pas de retour depuis ma demande d'explication - je ne recommande pas votre site

    Reply from Visiofactory.com

    Bonjour, Merci pour votre message et nous comprenons votre frustration. Après vérification, le dossier concernant votre retour a été clôturé car le colis a été réceptionné vide par nos services. Nous savons que cette situation est décevante et nous regrettons sincèrement le désagrément rencontré. Si vous avez des éléments ou des informations supplémentaires à nous fournir concernant le retour, n’hésitez pas à contacter notre service client afin que nous puissions réexaminer la situation. Bien à vous, Jessica de l’équipe Visiofactory

    Reply from Sophie D.

    Il est impossible qu'il soit arrivé vide. Il était parfaitement emballé d'une pochette SECURIPACK. Lorsque je vérifie le suivi du transit et que je contacte le transporteur aucune anomalie ou avarie n'a été constée. J'ai contacté mon service juridique à ce propos et ces derniers m'indiquent que le contrat commercial est passé entre vous et le transporteur et qu'en aucun cas je ne peux être laissé. Je vous remercie donc de bien vouloir me transmettre la photo de l emballe vide, de l étiquette. J'ai également contacté 60 millions de consommateurs qui me confirment la même chose que le service juridique. Je vous demande de bien vouloir me rembourser. De plus, vous n'avez jamais répondu dans les temps à mes emails ni à mes questions. Vous me répondez encore aujourd'hui avec un autre format de contact. dans l'attente

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  • Antreas P.

    5 Sept 2025

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    excellent prices, quick shipping,

    Reply from Visiofactory.com

    Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that you found our prices excellent and experienced quick shipping. Your satisfaction is our top priority, and we look forward to serving you again in the future. Best wishes. Jessica from the Visiofactory team

  • Yuliia P.

    5 Sept 2025

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    Amazing store , fast delivery. Thank you !

    Reply from Visiofactory.com

    Hello, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our store and enjoyed the fast delivery. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Best wishes! Jessica from the Visiofactory team

  • K. N.

    4 Sept 2025

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    Fast shipping and delivery.

    Reply from Visiofactory.com

    Hello, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our fast shipping and delivery. Your feedback is greatly appreciated, and it motivates us to continue providing great service to our customers. Best regards. Jessica from the Visiofactory team

  • Sammy O.

    4 Sept 2025

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    excellent price and fast delivery

    Reply from Visiofactory.com

    Hello, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our excellent prices and fast delivery. Your feedback means a lot to us, and we look forward to serving you again soon. Best regards. Jessica from the Visiofactory team

  • Cédric L.

    4 Sept 2025

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    Livraison rapide, lunettes de qualité à un prix très raisonnable, je ne pouvais rien demander de mieux!

    Reply from Visiofactory.com

    Bonjour, Merci beaucoup pour votre retour ! Nous sommes ravis que la qualité, le prix et la rapidité de livraison aient été à la hauteur de vos attentes ! Au plaisir de vous retrouver bientôt sur Visiofactory ! Jessica de l’équipe Visiofactory

  • Elke H.

    3 Sept 2025

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    I am extremely satisfied with both the product and the service. I highly recommend VISOFACTORY.

    Reply from Visiofactory.com

    Hello, Thank you so much for your kind words! We’re thrilled to hear that you are satisfied with both our product and service. Your recommendation means a lot to us and motivates our team to continue delivering the best experience possible. Best wishes! Jessica from the Visiofactory team

  • Kristina R.

    3 Sept 2025

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    Top!

    Reply from Visiofactory.com

    Hello, Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience with us. Your support means a lot to our team, and we look forward to serving you again in the future. Best wishes! Jessica from the Visiofactory team

  • Kunal W.

    3 Sept 2025

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    It was smooth. I got the best price in the market and the delivery was also without any complications. Would recommend to buy from this website. Thank you

    Reply from Visiofactory.com

    Hello, Thank you for your fantastic feedback! We’re delighted to hear that you found our pricing competitive and that your delivery went smoothly. Your recommendation means a lot to us, and we look forward to serving you again in the future. Best regards. Jessica from the Visiofactory team

  • Pablo sebastian M.

    3 Sept 2025

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    Super fast delivery and original glasses. Had an minor issue and they helped me in record time. I'm from Argentina and I recommend this site to buy glasses you might not find at my country.

    Reply from Visiofactory.com

    Hello, Thank you for your fantastic review! We're thrilled to hear that you enjoyed our fast delivery and that our team was able to assist you swiftly. It's wonderful to know that customers from Argentina are finding unique glasses with us. We appreciate your recommendation and look forward to serving you again! Best regards. Jessica from the Visiofactory team

  • Dennis V.

    3 Sept 2025

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    Very good, great service. I would recommend. Also my returns were handled perfectly and so was my repayment.

    Reply from Visiofactory.com

    Hello, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our service and that your returns and repayments were handled smoothly. Your recommendation means a lot to us! Best regards. Jessica from the Visiofactory team

  • Jay S.

    3 Sept 2025

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    Would have been 5 stars had they allowed free returns form Belgium as well.as Germany France

    Reply from Visiofactory.com

    Hello, Thank you for your feedback! We’re glad you were satisfied with your order. We understand your point regarding free returns from Belgium. Currently, free returns are available for Germany and France, but your comment is very helpful and will be shared with our team as we continue to improve our services. Best regards, Jessica from the Visiofactory team

  • Anhelina Y.

    2 Sept 2025

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    super thanks

    Reply from Visiofactory.com

    Hello, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us. Your support means a lot to the entire team at Visiofactory. If you have any further feedback or questions, please don't hesitate to reach out. Best wishes, Jessica from the Visiofactory team

  • Anđela P.

    2 Sept 2025

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    Simple navigaton, good prices.

    Reply from Visiofactory.com

    Hello, Thank you for sharing your positive feedback! We’re thrilled to hear that you found our website easy to navigate and appreciated our prices. Your satisfaction is important to us, and we look forward to serving you again. Best regards. Jessica from the Visiofactory team

  • Andreia P.

    2 Sept 2025

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    perfect

    Reply from Visiofactory.com

    Hello! Thank you so much for your kind words and perfect rating! We're delighted to hear that you're satisfied with your experience at Visiofactory. Your feedback motivates us to keep delivering great service. We look forward to serving you again! Best wishes! Jessica from the Visiofactory team

  • C. C.

    2 Sept 2025

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    My sunglasses are pretty, the price is fair and the shopping was fast. I will recommend it to my friend for sure.

    Reply from Visiofactory.com

    Hello, Thank you so much for your wonderful feedback! We’re thrilled to hear that you love your sunglasses and had a great shopping experience. Your recommendation means a lot to us. We look forward to serving you and your friends again soon! Best regards. Jessica from the Visiofactory team

  • Valérie P.

    2 Sept 2025

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    Very happy of my purchase. Quick delivery and conform of the pictures on website.

    Reply from Visiofactory.com

    Hello, Thank you so much for your kind words! We’re thrilled to hear that you are pleased with your purchase and the quick delivery. Your satisfaction is our priority, and we appreciate your support. Best regards. Jessica from the Visiofactory team

Reviews displayed in chronological order

About Visiofactory.com

CACTUS SAS

Visiofactory.com is an online store that sells eye glasses, sunglasses and contact lenses at lower prices! Sales on glasses every day of the year ! ✓ Quick Delivery ✓ Free Return

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