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Review Summary
The service is praised for its speed and efficiency, with many highlighting the quality of products and included accessories. Customers express high satisfaction with the overall experience, indicating they would shop here again.
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A. A.
17 May 2024
Verified revieweverythings perfect!
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A. A.
10 May 2024
Verified reviewFast shipping. Good service.
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A. A.
10 May 2024
Verified reviewQuick delivery and great prices - would highly decimkend
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A. A.
10 May 2024
Verified reviewDelivery was fast. Love the sunglasses
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A. A.
10 May 2024
Verified reviewI bought a pair of Celine glasses from visiofactory, and I'm satisfied with them. The customer service is good; they respond to inquiries promptly. The only inconvenience is that the transportation company doesn't provide information about the estimated delivery date, which is not very convenient.
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A. A.
10 May 2024
Verified reviewGreat service and prices Ordered from France Israel and arrived in 4 days.
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A. A.
10 May 2024
Verified reviewI contacted them, because I needed help/assistance with my package that was lost or something like that. Till this day I still didn’t got a reply back. I’m still waiting on a procedure to track the lost item. Bad service.
Reply from Visiofactory.com
Hello, We're sorry we haven't received an email from you. However, your parcel has just returned to us, so our customer service department will offer you a return or refund. Have a nice day!
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A. A.
10 May 2024
Verified reviewThanks for Item
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A. A.
10 May 2024
Verified reviewOverall very satisfied. The parcel came very quickly and the glasses were securely packaged.
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A. A.
10 May 2024
Verified reviewAlmost evrything perfect, huge catalogue, fair prices, competent explanations of specs. Unbelievable that they don't offer at least one free return, a normal customer may have to spend 50% of the glasses' price to send it back from abroad, companies such as Suit Supply and Herringshoes have infinite free returns with return labels already inside the package.
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A. A.
10 May 2024
Verified revieweverything is great, fast delivery.
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A. A.
10 May 2024
Verified reviewAmazing company, thanks for everything! Quick and very reliable!
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A. A.
5 May 2024
Verified reviewGreat product, fast shipping!
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A. A.
5 May 2024
Verified reviewFast delivery, authentic sunglasses.
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A. A.
5 May 2024
Verified reviewOrdered three times from visiofactory and every single time the service was fantastic. I'll be buying from them exclusively from here on in.
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A. A.
5 May 2024
Verified reviewTout va bien, merci beaucoup
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A. A.
5 May 2024
Verified reviewThe delivery was 11/10! Super fast and really great ! Product is amazing as well
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A. A.
5 May 2024
Verified reviewOrdered item 10 days ago which hasn't arrived. Poor customer service who will not tell me where order is or even when I might expect to receive it
Reply from Visiofactory.com
Hello, We're sorry the shipment didn't go as planned. Our customer service has opened an investigation with the carrier and will get back to you shortly to offer you a return or refund as soon as we have their return. Have a nice day!
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A. A.
5 May 2024
Verified reviewThank you. No issues. Highly recommended.
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A. A.
5 May 2024
Verified reviewI really like to order from you) Fast shipping, great glasses) My last order was the fourth time) Thank you
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